Medcare Hospital Al Safa: appointment, doctors, emergency, insurance, parking and map
Medcare Hospital Al Safa is a private multispecialty hospital in Dubai, located opposite Safa Park Gate No. 1 in the Jumeirah / Al Safa area. This guide is for patients who want a clear plan before visiting: phone number, appointment steps, doctors, departments, emergency, insurance, package prices, parking questions, Google Map and official video.
The hospital is officially presented as a 64-bed JCI-accredited multispecialty facility with round-the-clock emergency support. For routine appointments, users should still confirm the doctor timing, department, consultation fee, insurance approval and arrival process before travelling.
Call 800 633 2273 for Medcare appointments and enquiries. For life-threatening emergencies in the UAE, call 998 for ambulance or go to the nearest emergency department.
Medcare has many Dubai and Sharjah locations. This page is for Medcare Hospital Al Safa, also shown as Al Safa – Medcare Hospital and Medcare Hospital Dubai. When booking, say: “Medcare Hospital Al Safa, opposite Safa Park Gate No. 1.”
Address, phone number and official contact details
The official Medcare branch page lists Medcare Hospital Al Safa at Medcare Hospital L.L.C., opposite Safa Park Gate No. 1, Jumeirah, Dubai, with main contact 800 633 2273. Use this number for appointments, department routing, doctor availability, insurance verification and emergency guidance.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Medcare Hospital Al Safa / Al Safa – Medcare Hospital | Use the full branch name to avoid confusion with Medcare Women & Children, Medcare Orthopaedics and other Medcare clinics. |
| Address | Medcare Hospital L.L.C., Opposite Safa Park Gate No. 1, Jumeirah, Dubai | Open live navigation before leaving because Al Safa / Jumeirah / Hadiqa Street turns can be confusing during traffic. |
| Main phone | 800 633 2273 | Use for appointment, enquiry, insurance check and department transfer. |
| Appointment page | Medcare appointment booking | Use official appointment flow, then verify slot, doctor and insurance before travelling. |
| Doctors page | Medcare doctor search | Search by specialty, location and doctor name. |
| Patient portal | MyCare patient portal | Useful for reports, appointments and patient account access where available. |
| Official website | Medcare Hospital Al Safa page | Use for current branch, doctors, specialties, insurance and booking links. |
“Hello, I want to book at Medcare Hospital Al Safa opposite Safa Park Gate No. 1. Please confirm the doctor name, department, appointment time, consultation fee, insurance co-pay, approval requirement, parking option and how early I should arrive.”
Which care route should you choose?
Before booking, decide whether your case is routine, urgent, emergency, diagnostic, package-based or suitable for telemedicine. Choosing the right route saves time and avoids unnecessary repeat calls.
Use for stable symptoms, specialist consultation, follow-up, dermatology, ENT, cardiology, gastroenterology, urology, internal medicine, dentistry and planned reviews.
Use for severe chest pain, stroke signs, breathing difficulty, heavy bleeding, major injury, unconsciousness, seizure or sudden weakness.
Useful for suitable remote consultations, second opinion, chronic-care follow-up, post-procedure guidance and report discussion.
If symptoms are sudden, severe, or worsening fast, use emergency. If the patient is stable, book OPD. If it is a follow-up or report review and the doctor agrees, ask whether teleMEDCARE is suitable.
How to book an appointment at Medcare Hospital Al Safa
Medcare provides an official appointment page and many doctor cards have “Book Now” links. A strong booking process should confirm the exact branch, doctor, specialty, insurance and arrival time.
- Select the correct branch. Choose “Al Safa – Medcare Hospital,” not another Medcare clinic or specialty hospital.
- Choose the specialty. Select the department that matches your problem, such as cardiology, ENT, dermatology, gastroenterology, urology, oncology, physiotherapy or emergency medicine.
- Search the doctor. Use the official Medcare doctors page and filter by location or specialty.
- Book online or call. Use the appointment page or call 800 633 2273.
- Confirm insurance. Ask whether your insurance card is accepted at Medcare Hospital Al Safa for that doctor and service.
- Ask fee questions. Confirm cash consultation fee, co-pay, follow-up rule and whether tests or scans need separate approval.
- Prepare documents. Carry Emirates ID or passport, insurance card, previous reports, prescriptions, scans, allergy details and payment method.
- Arrive early. First-time patients should allow extra time for registration, file opening and insurance checks.
Do not book only by hospital name. Medcare has multiple branches. Always confirm Al Safa branch, exact doctor, appointment time, fee, insurance and parking route.
Fees, consultation charges and Medcare package prices
Medcare does not publish one fixed universal consultation fee for every doctor at Al Safa. Consultation cost can depend on doctor level, specialty, insurance, co-pay, follow-up rules, tests, imaging, emergency status and procedures. However, Medcare’s official packages page publicly lists several package prices that can help users understand planned-care costs.
| Cost area | Public price status | What to confirm |
|---|---|---|
| OPD consultation | No single fixed fee for all doctors is shown publicly. | Ask: “What is the cash consultation fee and insurance co-pay for this exact doctor?” |
| Emergency visit | Not priced like a routine appointment. | Charges may depend on triage, doctor review, tests, medicines, observation or admission. |
| Men Wellness >40 | Listed from AED 1,599 basic and AED 3,499 advanced. | Confirm included tests, fasting rules, report review and active package terms. |
| Women Wellness >40 | Listed from AED 3,299 basic and AED 4,999 advanced. | Ask about imaging, consultation, lab list and result explanation. |
| Women Wellness <40 | Listed from AED 2,999 basic and AED 4,699 advanced. | Confirm age eligibility and whether OB-GYN review is included. |
| Cardiac Health | Listed from AED 999 basic and AED 2,499 advanced. | Ask whether ECG, echo, stress test, labs and cardiology consultation are included. |
| Antenatal 28 weeks | Listed from AED 4,199 basic. | Ask about scans, doctor visits, lab tests, delivery exclusions and emergency changes. |
| Antenatal 12 weeks | Listed from AED 5,399 basic. | Ask how many visits and scans are included and what is excluded. |
| Child development & vaccination | Listed from 4,499 basic on the package page. | Ask whether vaccines, pediatric review and follow-up are included. |
| Physiotherapy sessions | Expert physiotherapy sessions listed at AED 1,299. | Ask number of sessions, therapist plan and insurance approval. |
If the visit is not urgent, call your insurer or TPA before going. A hospital may accept major insurance cards, but Medcare itself notes not all insurance cards are accepted at all branches, so verification matters before booking.
Doctors and specialists at Medcare Hospital Al Safa
The Medcare Al Safa doctor listing includes many specialties and doctor profiles. Availability can change by date, department and booking platform, so use the doctor list as a starting point and confirm before travelling.
Search by specialty first, then doctor name. Ask whether the doctor is consultant, specialist or GP and whether your insurance covers that doctor.
Ask who explains the estimate, approvals, risks, anesthesia, room category, medicines, follow-up and recovery plan.
| User need | Likely doctor / department route | Booking tip |
|---|---|---|
| Chest pain, palpitations, high BP | Cardiology or emergency depending on severity | Severe chest pain or fainting should go to emergency first. |
| Stomach, acidity, liver, colon concerns | Gastroenterology, endoscopy, general surgery if needed | Ask about fasting, endoscopy preparation and insurance approval. |
| Skin, hair, aesthetic concerns | Dermatology & aesthetics | Ask if procedure, medicine, laser or lab costs are separate. |
| Ear, nose, throat, sinus, hearing | ENT / Otolaryngology, audiology | Ask if hearing test, endoscopy or procedure is billed separately. |
| Kidney, urine, prostate, stone symptoms | Urology, nephrology, imaging, laboratory | Carry urine test, ultrasound or CT reports if available. |
| Diabetes, thyroid, chronic disease | Internal medicine, endocrinology, family medicine | Bring readings, previous reports and current medicine list. |
| Joint pain, sports injury, back pain | Orthopaedics, pain management, radiology, physiotherapy | Ask if imaging or physiotherapy approval is required. |
| Dental pain, implants, braces | Dentistry, orthodontics, oral and maxillofacial | Dental coverage varies widely, so confirm insurance before treatment. |
Departments, treatments and facilities
Medcare Hospital Al Safa lists a wide set of specialties, including audiology, bariatric surgery, cardiology, dentistry, dermatology, diet and nutrition, ENT, emergency medicine, endocrinology, family medicine, gastroenterology, general surgery, hematology, internal medicine, nephrology, neurology, oncology, physiotherapy, plastic surgery, psychiatry, pulmonology, rheumatology, urology and vascular surgery.
| Patient problem | Relevant department | Practical guidance |
|---|---|---|
| Medical or surgical emergency | Emergency Medicine | Use emergency for severe or sudden symptoms. Triage decides priority. |
| Heart symptoms or preventive heart checks | Cardiology, heart health packages | Ask if ECG, echo, stress test or labs are included in the package or billed separately. |
| Digestive disease, acidity, colon screening | Gastroenterology, endoscopy suites | Ask about fasting, anesthesia, approval and report timing. |
| Cancer-related concern or blood disorder | Oncology, hematology, radiology, pathology | Carry old reports, biopsy, imaging and medication history. |
| Kidney disease or urinary symptoms | Nephrology, urology, radiology, lab | Ask if ultrasound, CT, urine test or procedure approval is needed. |
| Breathing, asthma, lung symptoms | Pulmonology, respiratory wellness | Ask if pulmonary tests or imaging are needed before consultation. |
| Skin, hair, cosmetic care | Dermatology & aesthetics, plastic surgery | Ask for procedure price, number of sessions and medicine cost separately. |
| Recovery and rehab | Physiotherapy, pain management | Ask how many sessions are recommended and if insurer approval is required. |
The official branch page mentions MRI, CT, ultrasound, digital critical-care anesthesia ICU systems and endoscopy suites. For any test, still confirm preparation, approval, report timing and cash price before proceeding.
Insurance and payment: what patients should check
Medcare’s official insurance page says it accepts cards from major insurance companies, but also clearly advises users to verify coverage, limits and exclusions with the insurance company or third-party provider. It also notes that not all insurance cards are accepted in all Medcare branches.
Ask whether your exact insurance card is accepted at Medcare Hospital Al Safa for the doctor and specialty.
Ask if tests, CT, MRI, ultrasound, endoscopy or medicines need separate approval.
Ask for estimate, approval status, deposit rule, room category and exclusions.
- Use the official Medcare insurance partners page to start checking.
- Call 800 633 2273 before booking to verify branch-level acceptance.
- Call your insurer or TPA and ask if the doctor, department and service are covered.
- Ask whether GP referral or pre-approval is needed.
- Save approval SMS, claim forms, invoices and medical reports until billing is closed.
If a claim or approval is rejected, ask for the rejection reason in writing. Written proof is useful if you later use the DHA insurance complaint service.
Parking, taxi and arrival tips for Medcare Hospital Al Safa
Medcare Hospital Al Safa is near Safa Park and Jumeirah/Hadiqa Street traffic zones. The address is easy to recognize, but parking and final turns can still be stressful during peak clinic hours.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, children, surgery review, report follow-up and people carrying documents. | Call before the visit and ask where patients should park today and whether any hospital parking or drop-off option is available. |
| Taxi / ride app | Patients who should avoid parking stress. | Use “Medcare Hospital Al Safa, opposite Safa Park Gate No. 1, Jumeirah.” |
| Drop-off first | Elderly patients, children, pregnant patients, pain or limited mobility. | Drop the patient at the entrance first; one adult can manage parking and reception steps. |
| Evening visit | After-work appointment, specialist clinic, lab or report review. | Leave extra time because Jumeirah/Al Safa traffic can slow down around evenings and weekends. |
Do not assume a fixed parking fee or valet rule unless the hospital confirms it. The safest question is: “Where should patients park today, is valet or drop-off available, and are there any parking charges?”
Medcare Hospital Al Safa Google Map
Use this map for orientation, then open live navigation on your phone for current traffic and entrance guidance.
teleMEDCARE, patient portal and reports
Medcare’s teleMEDCARE platform offers live telemedicine consultations through video technology and can support selected online consultations, second opinions, post-procedure care, chronic care and specialty teleconsultations. It is not a replacement for emergency care.
| Need | Official route | Important note |
|---|---|---|
| Online consultation | teleMEDCARE | Use for suitable remote consultations, not severe symptoms. |
| Patient portal | MyCare portal | Use for reports and patient access where available. |
| Appointment | Medcare appointment page | Confirm branch, doctor, insurance and timing before travelling. |
| WhatsApp / enquiry | Available from Medcare header links where active | Use only official Medcare links to avoid wrong WhatsApp numbers. |
- Telemedicine is useful for suitable follow-up and advice, not emergency red flags.
- Ask if the doctor can review old reports during the video consultation.
- Ask how prescriptions, lab tests, imaging or medicine delivery will be arranged.
- Keep the same mobile/email used for registration so portal access is smoother.
DHA and UAE government services that may help patients
Medcare Hospital Al Safa is a private hospital in Dubai, but DHA and UAE official services can help with professional/facility lookup, medical complaints, insurance complaints and emergency numbers.
| Need | Official service | How it helps |
|---|---|---|
| Verify healthcare professionals or facilities | Dubai Medical Registry | Search DHA-registered healthcare professionals or facilities. |
| Medical complaint | DHA Submit Medical Complaint | DHA describes this as a free service for complaints against healthcare professionals and facilities. |
| Insurance complaint | DHA insurance complaint | Use for insurance feedback, complaints or disputes involving insurance companies. |
| DHA help center | Contact DHA | DHA support includes 800 342 inside UAE and +971 4 599 1200 outside UAE. |
| Emergency numbers | UAE emergency guidance | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
Keep appointment messages, doctor name, date, invoices, insurance approval or rejection, reports, prescriptions and the hospital’s written response. Clear documents are more useful than a complaint without dates and proof.
Emergency guidance: when not to wait for appointment
Medcare Hospital Al Safa lists a fully equipped emergency department that functions round-the-clock. Still, for life-threatening symptoms, the first step is emergency response, not online booking.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be treated by severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medicine list and allergy information.
- Once the patient is stable, ask billing for itemized charges and insurance approval status.
Official Medcare video
This official Medcare Hospitals & Medical Centres video gives a visual sense of the Medcare brand and patient environment. Use it for orientation only; doctor timing, fees, insurance and parking should still be confirmed directly.
If the video does not load, open the official Medcare YouTube video here: Medcare Hospitals & Medical Centres on YouTube.
Local insider tips for a smoother Medcare Al Safa visit
- Say the branch name clearly. Use “Medcare Hospital Al Safa, opposite Safa Park Gate No. 1.”
- Use morning slots for complex visits. If labs, imaging or approvals may be needed, morning leaves more same-day time.
- Carry old reports. Previous scans, prescriptions and lab results can reduce repeat explanations and help the doctor decide faster.
- Check package terms. Package prices can be useful, but ask what is included, excluded and whether follow-up is included.
- Ask before tests. Lab, CT, MRI, ultrasound, endoscopy and pharmacy charges may need separate approval.
- For procedures, request estimate in writing. Ask about doctor, anesthesia, OT, room, medicines, consumables and follow-up.
- For insurance, verify branch-level acceptance. Not every card is accepted at every branch, even if the insurer is listed generally.
- For elderly, children or pregnant patients, drop off first. Let the patient enter reception while another adult handles parking.
- Save every confirmation. Keep appointment SMS, insurance approval, package terms and invoice screenshots.
- Use emergency for red flags. Do not try to convert serious symptoms into a normal OPD booking.
FAQs about Medcare Hospital Al Safa
Where is Medcare Hospital Al Safa located?
Medcare Hospital Al Safa is located opposite Safa Park Gate No. 1 in Jumeirah, Dubai. It is also listed as Al Safa – Medcare Hospital.
What is the phone number for Medcare Hospital Al Safa?
The main Medcare contact number is 800 633 2273. Use it for appointments, doctor availability, insurance checks and department routing.
Is Medcare Hospital Al Safa open 24 hours?
The official branch page describes it as a 24-hour hospital and states that the emergency department functions round-the-clock. Routine doctor clinic timing should still be confirmed before visiting.
How do I book an appointment at Medcare Hospital Al Safa?
You can use the official Medcare appointment page or call 800 633 2273. Confirm the Al Safa branch, doctor, specialty, time, fee and insurance before travelling.
Does Medcare Hospital Al Safa have emergency service?
Yes. The official page says Medcare Hospital Dubai has a fully equipped emergency department that functions round-the-clock for medical and surgical emergencies.
How much is consultation at Medcare Hospital Al Safa?
Medcare does not publish one fixed consultation fee for all doctors at Al Safa. Fees can vary by doctor, specialty, insurance and service. Call 800 633 2273 to confirm the current fee and co-pay.
What departments are available at Medcare Hospital Al Safa?
Departments include emergency medicine, cardiology, gastroenterology, general surgery, internal medicine, nephrology, neurology, oncology, ENT, dermatology, dentistry, urology, pulmonology, rheumatology, physiotherapy, psychiatry, plastic surgery and vascular surgery.
Does Medcare Hospital Al Safa accept insurance?
Medcare accepts cards from major insurance companies, but the official insurance page says not all insurance cards are accepted in all branches. Verify with Medcare and your insurer before booking.
Does Medcare Hospital Al Safa have health check packages?
Yes. Medcare’s official package page lists health check, cardiac, antenatal, wellness, child development and physiotherapy packages. Prices and terms should be confirmed before payment.
What should I bring to Medcare Hospital Al Safa?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, referral or approval documents if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth visit to Medcare Hospital Al Safa, confirm the branch, doctor timing, consultation fee, insurance approval and parking route before leaving. Use emergency care immediately for severe symptoms. For planned visits, carry documents, ask cost questions before tests, and keep written proof of appointment, insurance and package terms.