Sheikh Khalifa General Hospital: appointment, doctors, emergency, insurance, parking and map
Sheikh Khalifa General Hospital is a major hospital in Al Salama, Umm Al Quwain, opposite the Ministry of Community Development. Many people also search it as SKGH Umm Al Quwain or Sheikh Khalifa Hospital UAQ.
This guide helps patients plan a visit properly: phone number, location, appointment steps, documents, doctors, departments, emergency care, fees questions, insurance checks, parking, map, official video, and UAE government help routes.
Call +971 6 706 1111 for hospital support. The hospital lists a 24-hour Accident & Emergency Unit. For life-threatening symptoms in the UAE, call 998 for ambulance.
Do not confuse Sheikh Khalifa General Hospital in Umm Al Quwain with Sheikh Khalifa Specialty Hospital in Ras Al Khaimah, Sheikh Khalifa Hospital Fujairah, or Sheikh Khalifa-related hospitals in Ajman. Before booking, confirm the exact location: Al Salama, Umm Al Quwain.
Address, phone number and location details
Sheikh Khalifa General Hospital is located in Al Salama, Umm Al Quwain. The official address points to the area opposite the Ministry of Community Development. Because there are several Sheikh Khalifa-named hospitals in the UAE, always verify the emirate and location before travelling.
| Detail | Information | Patient action |
|---|---|---|
| Official name | Sheikh Khalifa General Hospital | Use the full name plus “Umm Al Quwain” in Google Maps, taxi apps and insurance calls. |
| Address | Al Salama, opposite Ministry of Community Development, Umm Al Quwain, United Arab Emirates | Open live navigation before leaving, especially if coming from Dubai, Sharjah, Ajman or Ras Al Khaimah. |
| Area note | Al Salama area, south-east of Umm Al Quwain city | Helpful for taxi drivers and patients unfamiliar with UAQ roads. |
| Main phone | +971 6 706 1111 | Use for appointments, department connection, documents, insurance questions and location help. |
| Fax | +971 6 767 9555 | Use only if the hospital, insurer or referring provider asks for faxed documents. |
| Official website | skgh.ae | Use for doctors, appointment pages, departments, patient information and feedback route. |
| Emergency | 24-hour Accident & Emergency Unit listed | For severe symptoms, go to emergency or call 998 ambulance. |
“Hello, I want to visit Sheikh Khalifa General Hospital in Al Salama, Umm Al Quwain. Please confirm the correct department, doctor availability, appointment timing, required documents, insurance acceptance, fee estimate, parking route and how early I should arrive.”
Which care route should you choose?
Sheikh Khalifa General Hospital has emergency, outpatient, inpatient, surgical, pediatric, maternity, radiology, dialysis and specialist services. Choosing the correct route before travelling saves time and avoids wrong-queue problems.
Use for stable symptoms, follow-up visits, specialist review, chronic disease, skin, ENT, eye, pregnancy, pediatric, urology, orthopedic or general medicine visits.
Use for severe chest pain, stroke signs, major injury, breathing difficulty, heavy bleeding, seizures, serious burns, trauma or sudden severe symptoms.
Use when admission, operation, delivery, ICU/NICU, dialysis, advanced imaging or specialist treatment has been advised by a doctor.
If the condition is severe, sudden, worsening fast or life-threatening, use emergency. If it is stable and planned, call first and confirm outpatient appointment, documents and insurance route.
How to book an appointment and what documents to carry
The official appointment page shows an online booking form and reminds new patients to arrive 15 minutes before the appointment. It also lists documents required for adults, minors, GCC patients and pregnancy/gynecology cases.
- Choose the specialty first. Decide whether you need internal medicine, pediatrics, gynecology, general surgery, neurology, urology, orthopedics, ENT, ophthalmology, nephrology, dermatology or another service.
- Search doctor or department. Use the official doctor and department pages when available, then confirm by phone.
- Use the appointment route. Open the official SKGH appointment page or call +971 6 706 1111.
- Use the same phone number if registered. The appointment page notes that existing patients should use the same phone number submitted previously.
- Arrive early. New patients should arrive 15 minutes before appointment time for registration and document checks.
- Confirm insurance or eligibility. Ask whether your insurance card or coverage is accepted for that specific doctor and service.
- Carry required documents. Emirates ID and insurance card are important. Additional documents may apply to minors, GCC patients and pregnancy cases.
| Patient type | Documents to carry | Why it matters |
|---|---|---|
| Adult patient above 18 | Valid Emirates ID, insurance card if available, previous reports and payment method. | Needed for registration, eligibility check and medical record matching. |
| Patient below 18 | Valid Emirates ID, birth certificate and guardian’s valid Emirates ID. | Minor patients must be accompanied by guardian and proper ID documents. |
| GCC patient | Proof of residency in Umm Al Quwain, valid Emirates ID or proof of UAE residence. | Eligibility and registration requirements may differ by residency status. |
| Gynecology / pregnancy case | Marriage certificate, patient valid Emirates ID and husband valid Emirates ID. | The official appointment page lists these for pregnancy-related gynecology cases. |
| Existing patient | Same registered phone number, existing file number if known, Emirates ID and reports. | Helps the hospital connect the appointment to the correct medical file. |
Do not travel only because you found a doctor profile online. Call first and confirm the doctor is available that day, the clinic is running, your documents are complete and your insurance/eligibility route is clear.
Fees, consultation charges and cost questions
Sheikh Khalifa General Hospital does not publish one simple universal consultation fee for every doctor and service on the public pages. Cost and payment can depend on patient eligibility, insurance, service type, tests, imaging, procedure, admission and emergency status.
| Cost area | Why price can change | Question to ask |
|---|---|---|
| Outpatient consultation | Doctor specialty, new/follow-up visit, insurance, eligibility and required tests. | “What is the consultation fee or eligibility requirement for this exact clinic?” |
| Emergency visit | Triage, doctor assessment, lab, imaging, medication, procedure, observation or admission. | “Once stable, can billing explain itemized charges and insurance/eligibility status?” |
| Radiology | MRI, CT, ultrasound, X-ray, mammography, contrast, urgency and report timing. | “Does this scan need approval, and when will the report be available?” |
| Dialysis | Eligibility, nephrology plan, frequency, supplies and insurance or payment route. | “What documents are needed before dialysis scheduling?” |
| Maternity / delivery | Clinic visits, labor room, surgery, anesthesia, newborn care, NICU and emergency changes. | “What documents and approvals are required before delivery or pregnancy admission?” |
| Surgery | Surgeon, anesthesia, OT, medicines, consumables, ICU, room stay and complications. | “What is included, what is excluded and what may be billed separately?” |
| Life support courses | Course type, book/card cost, VAT and candidate requirements. | “Is the course date available, and what is the total payable amount?” |
For planned visits, ask about fees and insurance before the appointment. For emergencies, care comes first; ask about billing and approvals once the patient is stable.
Doctors and how to choose the right specialist
SKGH doctor profile pages show specialties and “Book an appointment” options. The best patient approach is to choose by symptom and department first, then confirm the exact doctor, language preference, availability and documents by phone.
Ask whether the doctor is the right specialty for your condition and whether follow-up reports will be reviewed by the same doctor.
Confirm doctor availability, clinic timing, documents, insurance/eligibility, fee estimate and arrival time.
- Search by department first, not only by doctor name.
- Confirm whether the doctor is consultant, specialist or medical practitioner.
- Ask if the clinic handles new patients or only follow-up/referral cases.
- For pregnancy, confirm gynecology documents before travelling.
- For children, confirm whether pediatric OPD, emergency, NICU or specialist clinic is needed.
- For surgery, ask who explains estimate, admission, anesthesia and discharge plan.
- For neurology or stroke symptoms, use emergency for sudden weakness, speech trouble, facial droop or severe acute symptoms.
Official doctor route: SKGH Physicians.
Departments, treatments and services
Sheikh Khalifa General Hospital lists a wide range of hospital facilities and clinical services. The practical way to use them is by patient need, not only by department name.
| User need | Likely department / facility | Practical guidance |
|---|---|---|
| Chest pain, heart attack warning, severe breathlessness | Accident & Emergency, cardiology support, critical care | Call 998 or go to emergency. Do not wait for OPD if symptoms are severe. |
| Stroke signs, seizure, severe headache, weakness | Emergency, neurology, radiology, ICU if needed | Stroke treatment is time-sensitive. Use emergency route immediately. |
| Pregnancy, delivery, gynecology concern | Obstetrics & Gynecology, labor rooms, NICU support | Carry marriage certificate and Emirates IDs for pregnancy-related gynecology documentation. |
| Newborn or premature baby care | Neonatal Intensive Care Unit, pediatrics | Ask whether NICU or pediatric emergency is needed. |
| Kidney disease or dialysis | Nephrology, renal dialysis unit | Ask what documents and schedule are required before dialysis care. |
| General surgery, abdominal pain, hernia, breast or thyroid surgery | General surgery, operating theatres, endoscopy, ICU backup | Emergency abdominal pain needs A&E; planned surgery needs appointment and documents. |
| Eye, ENT, dermatology or dental concerns | Ophthalmology, ENT, dermatology, dentistry/maxillofacial services | Ask if procedures, tests or devices are separate from consultation. |
| Bone, joint, trauma or back pain | Orthopedics, radiology, physiotherapy | Ask if X-ray, CT, MRI or physiotherapy approval is needed. |
| Imaging and screening | Radiology department: MRI, CT, ultrasound, X-ray, BMD, 3D mammography | Ask about contrast, preparation, report timing and whether approval is required. |
| Rehabilitation after illness or surgery | Physiotherapy, rehabilitation, medical/surgical follow-up | Ask if sessions are approved and how many are included. |
A&E unit, beds, ICU, NICU and hospital facilities
The hospital’s official information highlights major infrastructure: 195 beds, 15 ICU beds, 18 NICU beds, 14 Royal/VIP suite beds, 6 labor rooms, 7 operating theatres, 24-hour Accident & Emergency, helipad, ambulances for inter-hospital transfer, radiology, dialysis and outpatient services.
The hospital lists urgent care, resuscitation area, direct communication with emergency services, helipad and ambulances for transfers.
NICU beds and labor rooms are listed, making document preparation important for pregnancy and newborn-related visits.
Radiology includes MRI, CT, ultrasound, X-ray, bone mineral densitometry and 3D mammography listed by the hospital.
For complex cases, bring all old reports and scan CDs/images. Advanced equipment is useful only when the doctor can compare current findings with past history.
Insurance and payment: what to check before visiting
The hospital website shows multiple insurance/TPA logos in its public pages, but coverage always depends on your exact insurance plan, network category, eligibility, doctor, department, service and approval rules.
Ask whether your insurance card is accepted for the exact clinic, doctor and date.
Ask if lab, CT, MRI, ultrasound, pharmacy, procedure or physiotherapy needs separate approval.
Ask about approval, room category, deposit, exclusions, discharge process and itemized billing.
- Carry Emirates ID and insurance card.
- Ask if referral or pre-approval is required.
- Ask if your insurer covers the exact department and service.
- Keep approval messages, invoices, doctor notes and reports until the case is closed.
- If your claim is rejected, ask for the reason in writing.
Inpatients, surgery and staying overnight
For admitted patients, the hospital’s inpatient guidance focuses on preparation, safety, medicines, wrist identification, valuables, activity instructions, asking questions and raising concerns with nursing leadership when needed.
| Situation | What to prepare | Helpful tip |
|---|---|---|
| Surgery admission | Follow fasting instructions, arrival time, document requirements and medication guidance. | Late arrival may delay or cancel surgery, so arrive early. |
| Current medicines | Tell doctor/nurse about all medicines, supplements and allergies. | Do not take outside medicine during admission unless hospital staff approves it. |
| Valuables | Leave jewellery, cash and valuables at home where possible. | Use hospital storage only if needed and ask staff about responsibility rules. |
| Mobility | Ask before leaving bed if you are weak, dizzy or post-surgery. | Activity may help recovery, but only under instructions. |
| Family questions | Ask the nurse, doctor, nursing supervisor or patient-support route if concerns remain unresolved. | Write questions down before doctor rounds. |
Parking, taxi and arrival tips
Public parking details can change, so the safest advice is to confirm current parking guidance by phone before visiting. Al Salama is easier to navigate with a live map, especially for visitors coming from outside Umm Al Quwain.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, children, pregnancy visits, admitted patients and people carrying reports. | Call and ask which entrance and parking area are best for your department. |
| Taxi / ride app | Patients who should avoid parking stress or cannot walk far. | Use “Sheikh Khalifa General Hospital, Al Salama, Umm Al Quwain.” |
| Drop-off first | Elderly patients, children, pregnancy, pain, injury or limited mobility. | Drop the patient at the entrance first; another adult can manage parking. |
| Coming from Dubai/Sharjah/Ajman | Patients travelling across emirates for planned care. | Confirm appointment before leaving because cross-emirate travel adds time and cost. |
| Emergency arrival | Severe symptoms or accident cases. | Use emergency entrance guidance or ambulance; do not delay care to find normal parking. |
Do not publish a fixed parking fee unless the hospital confirms it. Parking and entrance rules can change. The best phone question is: “Which entrance and parking area should I use for my department today?”
Sheikh Khalifa General Hospital Google Map
Use this map for orientation, then open live navigation on your phone for the current route, traffic and entrance guidance.
Life Support Training Center
Sheikh Khalifa General Hospital has a Life Support Training Center accredited by the American Heart Association. It lists courses such as BLS, ACLS, PALS, PEARS, NRP, Heartsaver programs and CPR-related training.
| Training need | Course examples | Contact route |
|---|---|---|
| Healthcare providers | BLS, ACLS, PALS, PEARS, NRP, ASLS, PROMPT and instructor courses. | Email ITC.lifesupport@skgh.ae or call 067061255 / WhatsApp +971543066609. |
| Community responders | Heartsaver First Aid CPR AED, Heartsaver First Aid, Heartsaver CPR AED, Family & Friends CPR. | Confirm course dates, fees, book/card cost and certificate rules before registering. |
If you are booking a course for work, ask whether your employer accepts that specific AHA course and certificate type before paying.
UAE government help and complaint routes
For emergency numbers, use official UAE emergency guidance. For complaints about private health facilities in Northern Emirates, MoHAP has a complaint service for MoHAP-registered private healthcare and pharmaceutical facilities. For hospital-specific concerns, start with the hospital feedback route first and keep documents.
| Need | Official route | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency numbers | 998 for ambulance, 999 for police, 997 for fire/civil defence. |
| Hospital feedback | SKGH feedback page | Use for suggestions, concerns and service-related feedback with your contact details. |
| MoHAP complaint route | MoHAP complaint service | Useful for complaints about MoHAP-registered private facilities in Northern Emirates, with UAE PASS and supporting documents. |
| Medical documents | Hospital medical records / treating department | Ask the hospital how to request reports, discharge summaries, imaging CDs and medical file copies. |
| Insurance or billing issue | Hospital billing/insurance desk, insurer, and relevant authority depending on issue type | Keep invoices, approval/rejection messages and written responses. |
Keep appointment messages, doctor name, date, invoices, insurance approval/rejection, reports, prescriptions, discharge summary and the hospital’s written response. A clear document trail is more useful than a complaint without evidence.
Emergency guidance: when not to wait for an appointment
Sheikh Khalifa General Hospital lists a 24-hour Accident & Emergency Unit. Still, if symptoms are life-threatening, your first step should be emergency help, not online searching or routine appointment booking.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be treated by severity, not arrival order.
- Do not delay emergency care to collect documents.
- If available, bring Emirates ID, insurance card, medicine list and allergy information.
- Once the patient is stable, ask billing/insurance for approvals and itemized charges.
- For heart attack warning signs, call 998 immediately because treatment is time-sensitive.
Official Sheikh Khalifa General Hospital video
This official SKGH video gives visitors a visual overview of Sheikh Khalifa General Hospital in Umm Al Quwain. Use it for orientation only; appointments, doctors, insurance, documents and department availability should still be confirmed directly before visiting.
Official channel: Sheikh Khalifa General Hospital on YouTube.
Local insider tips for a smoother visit
- Say “Umm Al Quwain” every time. Sheikh Khalifa hospital names exist in multiple emirates, so confirm SKGH Al Salama, UAQ.
- Use the same phone number if you are an existing patient. The appointment form asks registered patients to use the same number submitted earlier.
- Carry Emirates ID. It is essential for adults, minors, GCC patients and insurance/eligibility checks.
- For minors, bring guardian documents. Guardian Emirates ID and birth certificate may be required.
- For pregnancy cases, bring marriage certificate. The official appointment page lists marriage certificate plus patient and husband Emirates IDs.
- Use morning appointments for complex visits. Lab, imaging, approvals and specialist reviews are easier when there is more working-day time.
- Bring old scans and reports. Especially for neurology, nephrology, surgery, orthopedics, pregnancy, dialysis and radiology.
- Ask where to collect reports. Before leaving, confirm whether reports are printed, emailed, uploaded or collected later.
- For surgery, follow fasting instructions exactly. Eating or drinking at the wrong time can delay or cancel procedures.
- For emergency, do not overthink parking. Use ambulance/emergency entrance guidance and let hospital staff direct the process.
FAQs about Sheikh Khalifa General Hospital
Where is Sheikh Khalifa General Hospital located?
Sheikh Khalifa General Hospital is located in Al Salama, opposite the Ministry of Community Development, Umm Al Quwain, United Arab Emirates.
What is the phone number for Sheikh Khalifa General Hospital?
The main phone number is +971 6 706 1111. Use it for appointments, department connection, documents, insurance questions and location help.
Is Sheikh Khalifa General Hospital the same as Sheikh Khalifa Specialty Hospital?
No. Sheikh Khalifa General Hospital is in Umm Al Quwain. Sheikh Khalifa Specialty Hospital is a different facility in Ras Al Khaimah. Always confirm the emirate before travelling.
Does Sheikh Khalifa General Hospital have emergency services?
Yes. The hospital lists a 24-hour Accident & Emergency Unit with urgent care and emergency support facilities. For life-threatening emergencies in the UAE, call 998 for ambulance.
How do I book an appointment at Sheikh Khalifa General Hospital?
You can use the official SKGH appointment page or call +971 6 706 1111. New patients should arrive 15 minutes before the appointment and bring required documents.
What documents should I bring for an appointment?
Adults should bring valid Emirates ID, insurance card if available, old reports and payment method. Minors need guardian documents and birth certificate. Pregnancy-related gynecology cases may require marriage certificate and Emirates IDs for patient and husband.
What departments are available at Sheikh Khalifa General Hospital?
Services include Accident & Emergency, ICU, NICU, general surgery, obstetrics and gynecology, pediatrics, nephrology, dialysis, neurology, neurosurgery, orthopedics, urology, dermatology, ENT, ophthalmology, radiology, laboratory, pharmacy, physiotherapy and more.
Does Sheikh Khalifa General Hospital accept insurance?
The hospital displays insurance/TPA partners on public pages, but acceptance depends on your exact plan, eligibility, department, doctor and approval rules. Call before visiting to confirm.
How much is consultation at Sheikh Khalifa General Hospital?
The hospital does not publish one fixed fee for every doctor and service on the public pages. Call +971 6 706 1111 and ask for the current consultation fee, eligibility requirement and insurance route for your exact clinic.
Does Sheikh Khalifa General Hospital have NICU and maternity support?
Yes. The hospital lists NICU beds and labor rooms. For pregnancy or newborn-related visits, confirm documents, doctor availability and emergency route before travelling.
Final takeaway
For a smooth Sheikh Khalifa General Hospital visit, confirm the exact UAQ location, department, doctor availability, appointment status, required documents, insurance route and parking guidance before leaving. Use emergency care immediately for severe symptoms, and keep all reports, invoices, approvals and discharge documents until your case is complete.