Emirates International Hospital Al Ain: appointment, doctors, insurance, urgent care and map
Emirates International Hospital Al Ain is a private multispecialty hospital in the Al Khabeesi / Al Jimi area of Al Ain, Abu Dhabi. It is commonly searched by patients looking for 24-hour care, doctors, appointment booking, Daman/Thiqa insurance, surgery, maternity, pediatrics, dermatology, ENT, cardiology, nephrology, radiology and urgent care.
This guide brings the important details into one page: phone number, address, appointment form details, doctor examples, specialties, insurance networks, fees questions, urgent care, ICU, pharmacy, parking tips, map, Abu Dhabi government support, complaint routes and local advice before visiting.
Call +971 3 763 7777. Email: info@eih.ae. The hospital is listed at Al Khabeesi – Al Jimi, Abu Dhabi, UAE. Third-party listings commonly place it near Hamdan Bin Mohd Street / behind Jimi Mall.
Do not confuse Emirates International Hospital Al Ain with Emirates Hospital Group branches in Dubai/Jumeirah. This page is about the Al Ain hospital in Al Khabeesi / Al Jimi.
Emirates International Hospital Al Ain contact number, address and hours
The hospital’s official contact pages list Al Khabeesi – Al Jimi, Abu Dhabi, UAE, phone number +971 3 763 7777 and email info@eih.ae.
Several booking and directory sources also describe the location as Hamdan Bin Mohd Street, behind Jimi Mall, Al Khabaisi / Al Jimi. Use live Google Maps before leaving because Al Ain landmarks can be written differently across platforms.
| Detail | Information | How patients should use it |
|---|---|---|
| Hospital name | Emirates International Hospital Al Ain | Use the full name when calling, checking insurance or using maps. |
| Area | Al Khabeesi / Al Jimi, Abu Dhabi, UAE | Best local search area for Al Ain residents. |
| Landmark commonly listed | Hamdan Bin Mohd Street, behind Jimi Mall, Al Khabaisi | Useful for taxi and first-time visitors. |
| Main phone | +971 3 763 7777 | Use for appointment, department transfer, fee confirmation, insurance and urgent-care guidance. |
| info@eih.ae | Use for non-urgent written queries and document-related follow-up. | |
| Fax listed on directories | +971 3 763 6555 | Use only if the hospital, insurer or employer asks for fax documents. |
| Hours | Hospital and third-party booking listings show 24-hour opening. | Confirm exact doctor/clinic timing because OPD doctors do not all follow 24-hour schedules. |
| Official appointment page | Book an Appointment | Use the form, then wait for confirmation or call directly if urgent. |
Emirates International Hospital Al Ain appointment booking
The official contact page says patients can complete the online form and receive a callback to confirm the appointment. The appointment form asks for appointment details, name, mobile number, date, specialty, doctor, Emirates ID, email, gender and optional medical report upload.
For same-day visits, urgent symptoms, insurance issues or doctor schedule questions, calling is usually faster than only submitting a form.
Call +971 3 763 7777 for appointment, doctor timing, fee and insurance confirmation.
The official form includes specialty, doctor, date, Emirates ID, gender and report upload.
The form supports doc, docx, rtf, pdf, gif, jpg and png up to 1 MB.
Appointment form specialties listed by the hospital
- Anesthesiology
- Cardiology
- Dental Clinic
- Dermatology & Cosmetology
- Diagnostic Services
- Dietary
- ENT
- Gastroenterology & Hepatology
- General Practitioners
- General Surgery
- Internal Medicine
- Nephrology
- Neurology
- Obstetrics and Gynecology
- Ophthalmology
- Orthopedics
- Pediatrics
- Physiotherapy
- Radiology and Medical Imaging
- Respiratory Medicine
- Tropical Medicine
- Urology
- Choose the department that matches your symptom.
- Call the hospital or open the official appointment form.
- Enter correct phone number because callback confirmation matters.
- Select specialty and doctor if known.
- Add Emirates ID and upload a report if the case needs doctor review.
- Ask the hospital to confirm appointment time, doctor, fee, insurance and documents.
- Do not rely on a submitted form alone for urgent symptoms.
- For severe symptoms, use emergency care or UAE ambulance number 998.
“I want an appointment at Emirates International Hospital Al Ain. Please confirm the doctor name, department, available timing, consultation fee, insurance network, co-pay, report requirement, parking option and how early I should arrive.”
Emirates International Hospital Al Ain fees and billing questions
The hospital does not publish one fixed consultation fee for every doctor and specialty on the official pages. That means patients should confirm the current fee before visiting, especially for specialist care, diagnostics, surgery, dental, dermatology, OB-GYN and inpatient services.
| Fee area | Why cost can change | Question to ask |
|---|---|---|
| GP / family medicine | Doctor, insurance, co-pay, first visit, follow-up rule and walk-in/appointment route. | “What is the cash consultation fee and insurance co-pay for this doctor?” |
| Specialist consultation | Specialty, doctor level, insurance network and whether tests are needed. | “Is this doctor covered by my card, and will tests be charged separately?” |
| Urgent care | Triage, doctor assessment, medicines, tests, observation or admission. | “After the patient is stable, can billing explain itemized charges?” |
| Dental / dermatology / cosmetology | Procedure, material, laser, medicine, cosmetic treatment and insurance limitations. | “Is the procedure separate from consultation, and is it covered?” |
| OB-GYN / maternity | Consultation, ultrasound, lab, delivery, anesthesia, room, baby care and emergency changes. | “Can I get a full estimate and inclusions/exclusions before admission?” |
| Radiology / imaging | X-ray, ultrasound, CT/MRI if available, contrast, report timing and approval. | “Does this scan need approval, fasting or old images?” |
| Surgery / admission | Surgeon, anesthesia, OT, ICU, room, medicines, consumables and complications. | “What is included, what is excluded, and is pre-approval complete?” |
For non-emergency visits, call your insurer before the appointment. Ask whether Emirates International Hospital Al Ain is in-network for your exact plan, doctor and service. A hospital can accept an insurer generally, but your specific plan may still need approval.
Emirates International Hospital Al Ain doctors and schedule guidance
The official doctors page lists many doctors and “Book an Appointment” links. It does not provide a simple fixed timetable for every doctor on the public listing, so do not publish invented doctor schedules.
The best user-friendly approach is to show which doctors are listed by specialty and remind patients to confirm current timing by phone.
| Specialty | Doctors listed on official pages | What to confirm before visiting |
|---|---|---|
| ENT / Otolaryngology | Dr. Basil Numan Dahash, Dr. Afzal Mohammed, Dr. Ramamurthy Lakshminarayanan | Ask if audiometry, endoscopy or procedure charges are separate. |
| Dermatology | Dr. Adel Deab Abu Shabab | Ask if cosmetic treatment, laser, biopsy, medicines or tests are separate. |
| Gastroenterology | Dr. Prajob Prasad, Dr. Hussein Naeem | Ask about fasting, endoscopy preparation, liver tests and approval. |
| Pediatrics | Dr. Ahmad Kamal, Dr. Iradj Amirlak, Dr. Rasha Farouk Lashin, Dr. Ratna Chanrika Yelisetty | Bring vaccination card, current medicines and previous reports. |
| Respiratory / Pulmonology | Dr. Ahmad Tariq Ansari, Dr. Manju Sara Oommen | Ask if pulmonary function test, X-ray or sleep/respiratory assessment is needed. |
| Urology | Dr. Aleksandar Miladinovic, Dr. Mohammed Nadim | Bring urine tests, ultrasound or CT reports if available. |
| Internal medicine | Dr. Amjed P. A. P., Dr. Chintankumar Dilipchandra Vyas, Dr. Mosaab Mohamed Osman, Dr. Samia Swailam | Carry medicine list, chronic-disease records and recent lab results. |
| General surgery | Dr. Ayman Jaafar, Dr. Haytham Al Khalili, Dr. John Suresh Kumar T R | Ask if ultrasound, lab, anesthesia review or admission estimate is needed. |
| OB-GYN | Dr. Dia Ahmad Zein Eldin, Dr. Ghazwa Mostafa Hekmat Imam, Dr. Kamlesh Mishra, Dr. Sana Muhammad Iqbal | Ask about ultrasound, pregnancy follow-up, delivery support and insurance approval. |
| Radiology / imaging | Dr. Mahmoud Younis, Dr. Nitin Sood, Dr. Weam Osman | Ask if fasting, contrast, prior imaging or a doctor referral is required. |
| Cardiology | Dr. Kinan Salman Mansour, Dr. Mohamed Yehya | Severe chest pain should go to emergency; stable review can be booked with cardiology. |
| Orthopedics | Dr. Farhat El Rassi, Dr. Sardar Ismael | Ask if X-ray, MRI, plaster, injection or physiotherapy approval is needed. |
| Nephrology | Dr. Kevin T John Keeppallil | Ask about kidney reports, dialysis history, blood pressure records and lab tests. |
Do not assume a listed doctor is available today. Call +971 3 763 7777 and ask for the current clinic day, appointment time, insurance eligibility and whether the same doctor will review test results.
Emirates International Hospital Al Ain specialties and services
The hospital’s official pages list a broad range of specialties. The most useful way to present them is by what patients need, not only by department names.
| Patient need | Relevant service | Practical guidance |
|---|---|---|
| Chest pain, high blood pressure, palpitations | Cardiology, internal medicine, urgent care if severe | Severe chest pain, fainting or breathlessness should go to emergency care. |
| Fever, cough, diabetes, thyroid, chronic disease | General practitioners, family medicine, internal medicine, respiratory medicine | Bring previous reports and current medicine list. |
| Child fever, vaccination, newborn care | Pediatrics & neonatal | Bring vaccination card and previous medicines. |
| Pregnancy, periods, women’s health | Obstetrics and Gynecology | Ask if scan, lab, delivery estimate or insurance approval is needed. |
| Skin, hair, cosmetic concerns | Dermatology & cosmetology | Ask if procedure or laser is separate from consultation. |
| ENT, sinus, throat, hearing | ENT / Otolaryngology | Ask if hearing test or endoscopy is required. |
| Kidney disease, stones, dialysis history | Nephrology, urology, imaging, lab | Carry kidney-function tests, urine reports and ultrasound/CT if available. |
| Abdominal pain, gallbladder, piles, hernia | General surgery, gastroenterology, radiology | Ask about ultrasound, blood tests and surgery estimate if needed. |
| Bone, joint, sports injury, back pain | Orthopedics, radiology, physiotherapy | Ask if imaging or physiotherapy is approved by insurance. |
| Lab, X-ray, scan, health screening | Clinical pathology, diagnostic services, radiology and medical imaging | Ask about fasting, report timing and approval before tests. |
What treatment should you choose first?
This table helps users choose the right hospital route before booking.
| Situation | Best route | Why |
|---|---|---|
| Severe chest pain, stroke signs, breathing difficulty, heavy bleeding | Emergency / ambulance | Do not wait for OPD. Call 998 or go to nearest emergency department. |
| Stable fever, cough, stomach pain, diabetes follow-up | GP / family medicine / internal medicine | Good starting point when symptoms are stable. |
| Known specialist problem | Book specific specialty | Example: ENT for sinus/hearing, urology for urinary symptoms, dermatology for skin. |
| Pregnancy or gynecology concern | OB-GYN | Ask if scan/lab is available same day and whether insurance approval is needed. |
| Child illness | Pediatrics or urgent care based on severity | Use urgent/emergency care for breathing difficulty, dehydration, seizure or very sick child. |
| Test report follow-up | Same doctor or relevant specialist | Ask whether follow-up is included or billed separately. |
Urgent care, ICU and 24×7 pharmacy
The official pages list Urgent Care Unit 24 X 7, Intensive Care Unit and 24×7 Pharmacy. These are important for people searching “Emirates International Hospital Al Ain emergency,” “pharmacy,” and “urgent care.”
Useful for urgent but not always life-threatening issues. Severe symptoms should still use emergency/ambulance.
Relevant for seriously ill admitted patients, post-surgery monitoring and critical-care support.
Helpful for medicines after urgent care, emergency visit or late-hour consultation.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Do not wait for an appointment for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, major injury, heavy bleeding, seizure, poisoning, severe allergic reaction or sudden weakness.
OB-GYN, pediatrics and neonatal care
Emirates International Hospital lists Obstetrics and Gynecology, Pediatrics & Neonatal and related support departments. For families in Al Ain, these are major high-intent services because users often need doctor timing, scan availability, delivery support and insurance coverage.
| Need | Relevant department | What to ask |
|---|---|---|
| Pregnancy confirmation or follow-up | OB-GYN | Ask if ultrasound, lab and doctor consultation are available on the same day. |
| Women’s health concern | OB-GYN | Ask if the doctor handles your concern and if tests need pre-approval. |
| Delivery planning | OB-GYN, anesthesia, ICU/neonatal support where needed | Ask for delivery estimate, room, anesthesia, baby care and exclusions. |
| Child fever or cough | Pediatrics | Bring vaccination card and current medicine list. |
| Newborn concern | Pediatrics & neonatal | Bring birth/discharge records, feeding notes and weight records. |
| Very sick child | Urgent care / emergency | Do not wait for OPD if the child is dehydrated, breathing poorly, having seizure or very drowsy. |
Kidney, heart, diabetes and chronic-disease care
The hospital lists nephrology, cardiology, internal medicine, family medicine, respiratory medicine, urology, clinical pathology and radiology. These are the departments most useful for chronic illness and repeated follow-up.
| Condition / concern | Department | Documents to bring |
|---|---|---|
| Chronic kidney disease, dialysis, kidney stone, high blood pressure | Nephrology / urology / internal medicine | Creatinine/eGFR, urine reports, ultrasound, CT, BP records and medicine list. |
| Chest pain, heart rhythm, high BP, heart follow-up | Cardiology | ECG, echo, angiography report, medicine list and previous discharge summary. |
| Diabetes, thyroid, chronic disease | Internal medicine / family medicine | HbA1c, blood sugar log, thyroid reports and current medicines. |
| Breathing difficulty, asthma, cough | Respiratory medicine / internal medicine | X-ray, spirometry if available, inhaler list and allergy history. |
| Digestive symptoms, liver, endoscopy questions | Gastroenterology & hepatology | Old endoscopy, ultrasound, liver tests and medicine list. |
For diabetes, kidney, heart or blood-pressure visits, bring a written medicine list. It is easier and safer than trying to remember tablet names at reception.
Radiology, medical imaging, pathology and diagnostics
The hospital lists radiology and medical imaging, clinical pathology, diagnostic services and PCR screening. Before tests, ask about preparation and insurance approval.
| Diagnostic need | Useful question | Why it matters |
|---|---|---|
| Blood test | Do I need fasting, and when will the report be ready? | Some tests are invalid or delayed if fasting rules are not followed. |
| Urine / stool / culture | How should the sample be collected? | Wrong sample collection can lead to repeat testing. |
| X-ray / ultrasound | Do I need an appointment or doctor request? | Some imaging may need prior doctor order or approval. |
| CT / MRI if advised | Does it need contrast, kidney test or insurance approval? | Contrast and approvals can change timing and cost. |
| Medical report upload | Can I upload my previous report through the appointment form? | The hospital form supports several file formats up to 1 MB. |
Insurance accepted at Emirates International Hospital Al Ain
The official insurance page lists multiple insurers and networks. Acceptance still depends on your exact card, policy, network, co-pay, approval rules, doctor and service.
| Insurance / TPA | Networks shown by hospital | Patient note |
|---|---|---|
| Daman | High, Mid, Low, Restricted, Basic | Confirm if your plan covers the doctor and tests. |
| Thiqa | All networks except Thiqa Public Network | Confirm current eligibility and whether service is covered. |
| Dubai Insurance | N1, N2, N3, N4, N5 | Ask if referral or pre-approval is needed. |
| Aafiya | Standard-Gold, Comprehensive-Diamond, Comprehensive-Elite | Check procedure and pharmacy limits. |
| AXA | Star Plus, Star SEHA, Star, Diamond | Ask if your current policy still uses these network names. |
| NAS | Comprehensive, General, Enhanced, Basic, GN VPS | Confirm test and procedure approvals separately. |
| ADNIC | Platinum, Gold, Silver, Bronze Plus for stated policy category | Ask if the exact card is accepted. |
| Nextcare | Comprehensive, General Plus, General, Standard, RN, RN+, RN2, RN3, PCP, Saada | Confirm network level and approval rules. |
| Other listed networks | MedNet, Inayah, MSH, NGI, MetLife, SEHTEQ, MAXCARE, Oman OIC, Neuron, Saico and others | Call both hospital and insurer before planned treatment. |
“My insurance card is with [insurer/TPA]. Is Emirates International Hospital Al Ain in-network for this doctor and department? Is approval needed for consultation, lab, imaging, procedure, admission or pharmacy?”
Parking, valet, public transport and arrival tips
Third-party booking listings mention facilities such as parking, valet, public transport and People of Determination access. Parking conditions can change, so call before visiting if the patient cannot walk far.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, children, elderly patients, pregnancy visits and patients carrying reports. | Arrive early and ask where patients should park today. |
| Valet / drop-off | Patients with pain, limited mobility, pregnancy or small children. | Drop the patient first, then one adult can manage parking or valet. |
| Taxi / ride app | Patients who should not walk or drive after treatment. | Use “Emirates International Hospital Al Ain, behind Jimi Mall / Al Khabeesi.” |
| Public parking | If parking outside hospital-managed areas. | Check local signs. Abu Dhabi Mobility lists premium parking at AED 3/hour and standard parking at AED 2/hour or AED 15/day where MAWAQiF applies. |
| People of Determination | Wheelchair users and patients with mobility needs. | Ask reception about accessible entrance, drop-off and nearest accessible parking. |
Do not publish a fixed hospital parking fee unless confirmed by the hospital. The safest question is: “Where should patients park today, is valet available, and do public parking charges apply nearby?”
Abu Dhabi government help, Thiqa and patient support
Emirates International Hospital Al Ain is a private hospital. Government or insurance benefits depend on your eligibility, insurer, Thiqa status, network, referral rules and approval.
| Need | Official route | What patients should know |
|---|---|---|
| Thiqa programme | Thiqa / Daman | Thiqa is an Abu Dhabi Government healthcare programme for UAE Nationals and similar-status eligible members. |
| Thiqa eligibility | Thiqa eligibility rules | Abu Dhabi UAE Nationals/similar status may have full coverage in public/private Thiqa network, depending on rules. |
| Insurance complaint | Department of Health Abu Dhabi health insurance complaint | Use for Thiqa, Basic, Enhanced or Aounak insurance complaint. Required documents include Emirates ID, health insurance card, supporting documents and rejection letter where applicable. |
| Medical error complaint | DoH medical error investigation request | DoH lists this as AED 0. Documents may include Emirates ID, medical reports and supporting evidence. |
| DoH Al Ain office | Building 125 Al Shamikh St, Al Jimi, Al Ain | DoH contact number is 800555. Use official channels for regulator support. |
| Emergency ambulance | UAE ambulance number 998 | Use for medical emergencies. Police is 999 and fire/civil defence is 997. |
No article should promise free treatment at this hospital for all patients. Coverage depends on Thiqa, Daman/insurance plan, network rules, approval, employer coverage, emergency status or self-pay arrangement.
Complaints, reports, documents and billing proof
Most hospital problems become harder when patients do not keep documents. Before making a complaint or insurance dispute, organize the timeline clearly.
Keep invoices, insurance approval, rejection letters, claim forms and payment receipts.
Keep reports, prescriptions, discharge summaries, imaging and medical certificates.
Write doctor name, department, date, time, issue and what response you received.
- Start with hospital reception or feedback/contact form.
- Ask for a written clarification if the issue is billing or insurance related.
- For insurance complaint, keep the rejection letter and policy details.
- For medical error concern, keep reports and visit documents.
- Use DoH Abu Dhabi official channels if the issue is unresolved and well documented.
Emergency guidance: when not to wait for an appointment
The hospital lists urgent care and 24×7 services, but life-threatening symptoms should be treated as emergencies immediately.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Do not wait for an appointment for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, major injury, heavy bleeding, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients are usually treated by severity, not arrival order.
- Bring Emirates ID and insurance card if available, but do not delay emergency care.
- After the patient is stable, ask billing about coverage, approval and itemized charges.
- For children with breathing difficulty, dehydration or seizure, use urgent/emergency care.
Emirates International Hospital Al Ain Google Map
Use this map for orientation, then open live navigation before leaving. The area is commonly listed as Al Khabeesi / Al Jimi, near Jimi Mall.
Local insider tips before visiting
- Call before going for specialist OPD. The hospital may be open 24 hours, but your doctor may not be available all day.
- Use the Jimi Mall landmark. It helps taxi drivers and first-time visitors locate the area faster.
- Upload reports only if small enough. The appointment form supports files up to 1 MB, so compress scans or bring them physically.
- For insurance, check test approval separately. Consultation approval does not always mean lab, imaging or procedure approval.
- Use morning slots for complex visits. Lab, imaging and approvals are easier when more working hours remain.
- For pediatrics, carry vaccination card. It helps the doctor understand the child’s health history.
- For maternity, ask about inclusions. Ultrasound, lab, delivery, anesthesia, room and newborn care may be billed differently.
- For dermatology/cosmetic care, ask exact cost first. Laser, injection, biopsy and medicines can be separate from consultation.
- For kidney and heart care, bring old reports. Trends matter more than one single reading.
- Save every approval and invoice. This helps if you need insurance or DoH support later.
FAQs about Emirates International Hospital Al Ain
Where is Emirates International Hospital Al Ain located?
Emirates International Hospital Al Ain is located in the Al Khabeesi / Al Jimi area of Al Ain, Abu Dhabi, UAE. It is commonly listed near Hamdan Bin Mohd Street and behind Jimi Mall.
What is the Emirates International Hospital Al Ain phone number?
The main phone number is +971 3 763 7777. Use it for appointments, doctor timing, department transfer, insurance questions and urgent-care guidance.
How do I book an appointment at Emirates International Hospital Al Ain?
You can call +971 3 763 7777 or use the official online appointment form. The form asks for name, phone, appointment date, specialty, doctor, Emirates ID, email, gender and optional report upload.
Is Emirates International Hospital Al Ain open 24 hours?
Official and third-party listings show 24-hour services, and the hospital lists 24×7 urgent care and 24×7 pharmacy. Doctor clinic timing should still be confirmed before visiting.
Which doctors are available at Emirates International Hospital Al Ain?
The hospital lists doctors across ENT, dermatology, gastroenterology, pediatrics, respiratory medicine, urology, internal medicine, surgery, OB-GYN, radiology, cardiology, orthopedics, nephrology and other specialties. Call to confirm current schedule.
What specialties does Emirates International Hospital Al Ain offer?
Specialties include cardiology, ophthalmology, ENT, family medicine, respiratory medicine, tropical medicine, internal medicine, pediatrics and neonatal, general surgery, urology, dermatology, OB-GYN, radiology, pathology, anesthesia, orthopedics, nephrology, gastroenterology, physiotherapy, dietary, ICU, urgent care and 24×7 pharmacy.
Does Emirates International Hospital Al Ain accept insurance?
The hospital lists many insurers and TPAs including Daman, Thiqa, Dubai Insurance, Aafiya, AXA, AETNA, Neuron, NAS, ADNIC, Nextcare, MedNet, Inayah, MSH, MetLife, SEHTEQ, MAXCARE and others. Coverage depends on your exact card and plan.
How much is consultation at Emirates International Hospital Al Ain?
The hospital does not publish one fixed consultation fee for all doctors and specialties. Call before visiting and ask for cash fee, insurance co-pay, approval requirement and follow-up rule.
Is parking available at Emirates International Hospital Al Ain?
Third-party booking listings mention parking, valet and People of Determination access, but current parking rules should be confirmed by phone. Check local signs if using public parking nearby.
What should I bring to Emirates International Hospital Al Ain?
Bring Emirates ID, insurance card, previous reports, scans, prescriptions, allergy list, current medicines, referral or approval documents if required, and a payment method for co-pay or uncovered services.
Final patient checklist
- Call +971 3 763 7777 before travelling.
- Confirm doctor, department and appointment time.
- Ask consultation fee, insurance network and co-pay.
- Carry Emirates ID, insurance card, reports and medicine list.
- Ask if lab, imaging or procedure needs approval.
- Use 998 ambulance for life-threatening symptoms.
- Open live Google Maps and arrive early for parking and registration.