Jebel Ali hospital appointment, doctors, emergency, insurance and map
Aster Cedars Hospital Jebel Ali is a multi-speciality Aster hospital and clinic serving Jebel Ali, JAFZA, Dubai Investment Park, The Gardens, Discovery Gardens, Al Furjan, Dubai South and nearby industrial/residential areas.
This guide gives the details patients usually need before visiting: phone number, location, working hours, emergency care, appointment booking, doctor names, specialities, facilities, diagnostics, insurance, fees questions, parking, map and DHA help.
Call +971 4 440 0500.
Location: Outside Gate 2 / Street 511, Jebel Ali Freezone, Dubai.
Emergency: 24×7 emergency care listed.
UAE ambulance: 998.
Aster has multiple Dubai locations. Say “Aster Cedars Hospital & Clinic, Jebel Ali, Outside Gate 2” when calling, booking, using taxi apps or checking insurance. Do not confuse it with Aster Hospital Mankhool, Al Qusais, Muhaisnah or Aster clinics.
Aster Cedars Hospital Jebel Ali quick answer
| User question | Direct answer | Best action |
|---|---|---|
| What is the phone number? | +971 4 440 0500 | Ask for branch, doctor, fee, insurance and parking in the same call. |
| Where is it? | Outside Gate 2 / Street 511, Jebel Ali Freezone, Dubai. Official hospital page also lists Street No. 2, Outside Gate No. 2. | Use live Google Maps before leaving because JAFZA gates and service roads can confuse first-time visitors. |
| Is emergency available? | Official page lists 24×7 emergency care. | For life-threatening symptoms, call UAE ambulance 998. |
| What are OPD hours? | Monday–Saturday 8:00am–8:00pm; Sunday 9:00am–5:00pm. | Doctor-specific timing can still change. Confirm before travelling. |
| Can I book online? | Yes, through myAster booking for Aster Hospital Cedars. | For same-day needs, call the hospital after booking request. |
| Are fees published? | No single public consultation fee for all doctors is shown. | Ask cash fee, insurance co-pay and follow-up rule for your exact doctor. |
Aster Cedars Hospital Jebel Ali phone, address and working hours
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Aster Cedars Hospital & Clinic, Jebel Ali | Use this full name when booking or checking insurance. |
| Common booking name | Aster Hospital Cedars | myAster may show this shorter name. |
| Address version 1 | Outside Gate 2, Street 511, Jebel Ali Freezone, Dubai | Best for myAster booking/map search. |
| Address version 2 | Street No. 2, Outside Gate No. 2, Jebel Ali, Dubai | Official Aster hospital page wording. |
| Older landmark | Near Etisalat Business Centre, Jebel Ali | Useful for older directory searches and taxi explanation. |
| Phone | +971 4 440 0500 | Appointments, doctors, insurance, emergency guidance, reports and branch confirmation. |
| Working hours | Monday–Saturday: 8:00am–8:00pm. Sunday: 9:00am–5:00pm. | These are general hours; confirm specific doctor timing before travel. |
| 24-hour services | 24×7 emergency care and 24×7 pharmacy are listed. | Use ER for urgent/severe symptoms; use OPD booking for routine visits. |
| Corporate email | info@asterhospital.com | Use for non-urgent general written communication. |
How to book Aster Cedars Hospital Jebel Ali appointment
Use the Aster Hospital Cedars booking page to choose doctor/speciality and request appointment.
Call +971 4 440 0500 for same-day slots, doctor schedule, fees and insurance confirmation.
Do not wait for OPD booking for severe symptoms. Use ER or UAE ambulance 998.
- Confirm the branch: Aster Cedars Hospital & Clinic, Jebel Ali / Aster Hospital Cedars.
- Choose the right speciality: internal medicine, cardiology, urology, orthopedics, ENT, dermatology, ophthalmology, dentistry, emergency or another department.
- Book online through myAster Aster Hospital Cedars.
- Call +971 4 440 0500 if the case is urgent, same-day, insurance-sensitive or doctor-specific.
- Ask whether the doctor is consultant, specialist, GP, visiting doctor or full-time at Jebel Ali.
- Ask cash consultation fee, insurance co-pay, approval requirement and follow-up rule.
- Carry Emirates ID/passport, insurance card, previous reports, scans, medicines list and payment method.
“I need Aster Cedars Hospital & Clinic, Jebel Ali. Please confirm doctor name, department, appointment time, consultation fee, insurance co-pay, approval requirement, follow-up rule, parking option and how early I should arrive.”
Aster Cedars Hospital Jebel Ali fees and cost questions
One fixed public consultation fee is not shown for every doctor and speciality. The safest patient-friendly approach is to ask by exact doctor, department and insurance plan.
| Fee area | What changes the cost? | Ask before visiting |
|---|---|---|
| Doctor consultation | Speciality, doctor level, first visit/follow-up, insurance network and co-pay. | What is the cash consultation fee and insurance co-pay for this exact doctor? |
| Emergency visit | Triage, doctor assessment, medicines, tests, observation, procedure or admission. | When the patient is stable, can billing explain itemized charges and approval status? |
| Cardiology | ECHO, TMT, ECG, monitoring, imaging, emergency cardiac work-up or admission. | Which tests may be needed today, and do they require pre-approval? |
| Gastroenterology | Endoscopy, colonoscopy, sigmoidoscopy, sedation, lab and biopsy charges. | Is consultation separate from endoscopy/colonoscopy package? |
| Radiology | MRI, CT, X-ray, ultrasound, contrast, reporting urgency and approval status. | Does this scan need approval, fasting, contrast or old reports? |
| Lab tests | Biochemistry, microbiology, hematology, clinical pathology, fasting and urgent reports. | Is this test covered by insurance today, and when is the report ready? |
| Dental / ENT / dermatology / eye procedures | Procedure, device, laser, material, medicine, scans and follow-up. | Is the procedure billed separately from consultation? |
| Surgery / admission | 2 operation theatres, ICU, room, surgeon, anesthesia, medicines and consumables. | Can I get an estimate with inclusions, exclusions and deposit requirement? |
Hospital fees, offers and insurance approvals can change. For non-emergency care, confirm current price before going. For emergency care, treatment priority comes first.
Aster Cedars Hospital Jebel Ali doctors by speciality
Official pages list doctors and booking options, but live schedules can change. Use this table to choose the correct speciality, then call or book on myAster.
| Speciality | Doctors listed for Jebel Ali / Cedars | Useful note |
|---|---|---|
| Urology | Dr. Rusha Surti; Dr. Prashanth Narayana Murthy | Ask about urinary issues, kidney stone care, prostate/men’s health and whether imaging is needed. |
| Internal Medicine | Dr. Aadhil Shahabdeen; Dr. Nishara Asiger; Dr. Mohammed T P; Dr. Birjis Shaikh; Dr. Ayaz Ahmed | Useful for diabetes, blood pressure, fever, infection, adult medical conditions and chronic disease management. |
| Cardiology / Advanced Heart Clinic | Dr. Vikram Singh | Use ER first for severe chest pain; use cardiology OPD for stable follow-up or planned heart tests. |
| Diet and Nutrition | Ms. Aswathi Nelliparambath Sajeevan | Useful for weight, diabetes diet, cholesterol diet and post-diagnosis food planning. |
| Physiotherapy | Ms. Shruthi J Prabhu; Ms. Susan Jacob | Ask if insurance covers sessions and how many sessions are approved. |
| Plastic / Aesthetic Surgery | Dr. Ankit Kothari | Ask if consultation, procedure, anesthesia, medicines and follow-up are separate. |
| Ophthalmology | Dr. Chris Riane D’Souza | Ask about eye tests, scans, cataract/retina/glaucoma assessment and surgery estimates. |
| Pulmonology | Dr. Ashwini Chawhan | Useful for asthma, chronic cough, breathing issues and lung-related follow-up. |
| Orthopedics / Sports Medicine | Dr. Amit Pingat; Dr. Shafeed Thadathil Parambil; Dr. James Chettupuzhakaran George | Ask if X-ray, MRI, plaster, physiotherapy or procedure approval is needed. |
| General and Laparoscopic Surgery | Dr. Sunitha Jyotsna Janipati; Dr. Sandeep Patil; Dr. Devajit Chowlek Shyam | Useful for hernia, gallbladder, appendix, piles/fissure/fistula and minor surgical conditions. |
| Gastroenterology and Hepatology | Dr. Shabnam Safeer; Dr. Sunil Chacko Verghese | Ask about endoscopy, colonoscopy, liver tests, biopsy and sedation costs. |
| Nephrology | Dr. Shahin Mohammed | Useful for kidney disease, abnormal kidney tests and specialist nephrology follow-up. |
| Dermatology | Dr. Rakesh Kumar Mishra | Ask if biopsy, skin procedure, laser, medicine or allergy testing is separate. |
| ENT | Dr. Muhammed Nabeel Latheef | Ask about hearing test, nasal endoscopy, throat evaluation and procedure charges. |
| Neurology | Dr. Qamar Bashir Mirza | Useful for headaches, seizures, weakness, nerve symptoms and stroke follow-up. |
| Dentistry | Dr. Abhijesh Chandran | Dental insurance varies; confirm consultation, X-ray, root canal, crown, extraction or implant coverage. |
| Emergency Medicine | Dr. Hiba Eljaily Elhussain Dafa Alla | ER cases are triaged by severity, not normal appointment order. |
Current doctor booking page: Aster Hospital Cedars on myAster.
Aster Cedars Hospital Jebel Ali facilities
Emergency care is listed around the clock for urgent medical needs.
Pharmacy support is listed as available 24×7.
Useful for planned and urgent surgical support where clinically appropriate.
ICU support is listed for patients needing intensive monitoring or critical care.
OPD clinic route for routine doctor consultations and follow-up visits.
Inpatient services with private rooms are listed on the official page.
| Facility group | Officially listed details | Patient use |
|---|---|---|
| General facility services | 24×7 emergency care, 24×7 pharmacy, 2 operation theatres, 2 intensive care units, inpatient services with private rooms, outpatient services, physiotherapy, audiology and speech therapy, dietary services. | Useful for OPD, emergency, surgery, admission, rehab and allied health support. |
| Diagnostic services | ECHO, TMT, endoscopy, colonoscopy, sigmoidoscopy. | Useful for heart work-up and gastroenterology investigations. |
| Radiology services | MRI, CT, X-ray, ultrasound. | Useful for injury, pain, emergency, pregnancy-related evaluation, abdominal issues and specialist work-up. |
| Laboratory services | Biochemistry, microbiology, hematology, clinical pathology. | Useful for blood tests, infection work-up, urine/stool tests and routine diagnostic support. |
| Support services | Central sterile service department, ambulance services, insurance services. | Important for surgery safety, emergency transfers and payment/approval support. |
Aster Cedars Hospital Jebel Ali specialities and treatments
| Speciality | Best for | Ask before booking |
|---|---|---|
| Emergency Medicine | Urgent symptoms, injury, sudden illness, triage and stabilization. | For life-threatening cases, call 998 ambulance. |
| Internal Medicine | Diabetes, blood pressure, fever, infection, adult chronic disease. | Carry old reports and medication list. |
| Cardiology / Advanced Heart Clinic | Chest pain follow-up, BP, palpitations, ECHO, TMT and heart evaluation. | Use emergency first for severe chest pain. |
| Urology | Urinary symptoms, kidney stone, prostate, men’s health, recurrent UTI. | Ask if urine test, ultrasound or CT is needed. |
| Orthopedics / Sports Medicine | Fracture, joint pain, back pain, sports injury, ligament injury. | Ask about X-ray/MRI approval and physiotherapy plan. |
| General and Laparoscopic Surgery | Hernia, gallbladder, appendix, piles/fissure/fistula, minor lumps. | Ask for procedure estimate and admission/day-care rule. |
| Gastroenterology and Hepatology | Stomach pain, reflux, liver issues, endoscopy, colonoscopy. | Ask fasting, sedation, biopsy and insurance approval questions. |
| ENT | Sinus, throat, ear pain, hearing, tonsils, dizziness. | Ask if endoscopy or hearing test is separate. |
| Dermatology | Skin rash, acne, hair fall, warts, allergy-like concerns. | Ask if procedure, test or medicine is separate. |
| Ophthalmology | Eye test, eye pain, cataract/retina/glaucoma screening. | Ask if scans, lens or surgery estimate is separate. |
| Dentistry | Tooth pain, cleaning, filling, root canal, extraction, crowns. | Confirm dental insurance because benefits differ widely. |
| Physiotherapy | Pain recovery, sports injury rehab, post-surgery rehab. | Ask number of sessions and insurance approval. |
| Diet and Nutrition | Weight, diabetes diet, cholesterol, liver, kidney or heart diet support. | Bring recent blood tests if available. |
Which department should you choose at Aster Cedars Jebel Ali?
| Your problem | Start here | Do this |
|---|---|---|
| Severe chest pain, sweating, fainting, sudden breathlessness | Emergency first | Call 998 or go to ER. Do not wait for cardiology OPD. |
| Stable palpitations, BP check, heart follow-up | Cardiology | Ask if ECHO or TMT may be needed and whether approval is required. |
| Fever, infection, diabetes, BP, adult illness | Internal Medicine | Bring current medicines, old reports and readings. |
| Urinary pain, kidney stone, prostate symptoms | Urology | Carry urine test, ultrasound or CT if available. |
| Back pain, fracture, joint pain, sports injury | Orthopedics + Radiology | Ask whether X-ray/MRI/physiotherapy is likely. |
| Stomach pain, reflux, liver test, bleeding piles | Gastroenterology / Surgery | Ask about endoscopy/colonoscopy/laser/procedure fees. |
| Sinus, ear pain, hearing, throat problem | ENT | Ask if audiology, endoscopy or procedure is needed. |
| Skin rash, hair fall, acne, warts | Dermatology | Ask if laser/procedure/biopsy is separate. |
| Tooth pain, dental cleaning, root canal | Dentistry | Ask if X-ray, crown, materials and follow-up are included. |
| Weakness, seizure, headache, nerve symptoms | Neurology | Use emergency for sudden weakness, facial droop or speech difficulty. |
Aster Cedars Hospital Jebel Ali emergency care
Aster Cedars lists 24×7 emergency care. For life-threatening symptoms anywhere in the UAE, call 998 for ambulance, 999 for police and 997 for fire/civil defence.
Use for urgent symptoms, injury, trauma, breathing difficulty, chest pain or serious illness.
Emergency patients are usually seen by medical urgency, not simple arrival order.
Official facility list includes emergency, OTs, ICUs, radiology, lab, pharmacy and ambulance support.
Go to emergency for these red flags
- Severe chest pain, sweating, fainting or suspected heart attack.
- Stroke symptoms: face drooping, arm weakness, speech trouble, sudden confusion.
- Serious breathing difficulty or asthma attack not improving.
- Major injury, fracture, burns, heavy bleeding or road accident.
- Seizure, poisoning, unconsciousness or severe allergic reaction.
- Severe abdominal pain, repeated vomiting, dehydration or sudden severe weakness.
Diagnostics, radiology and laboratory at Aster Cedars Jebel Ali
| Service | Officially listed | Before you go |
|---|---|---|
| Heart diagnostics | ECHO and TMT | Ask if appointment, fasting, report timing or insurance approval is required. |
| Gastro diagnostics | Endoscopy, colonoscopy, sigmoidoscopy | Ask about fasting, bowel preparation, sedation, biopsy and escort requirement. |
| Radiology | MRI, CT, X-ray, ultrasound | Ask about contrast, old scans, pregnancy status, kidney test and approval. |
| Laboratory | Biochemistry, microbiology, hematology, clinical pathology | Ask if fasting is needed and when the report will be ready. |
| Audiology and speech | Audiology and speech therapy listed | Ask whether ENT referral or direct appointment is needed. |
| Physiotherapy | Physiotherapy listed | Ask if doctor referral and insurance approval are required. |
For MRI/CT/endoscopy/colonoscopy, never arrive without confirming preparation instructions. Fasting, contrast safety, bowel prep or escort rules can affect whether the test can be done.
Aster Cedars Hospital Jebel Ali insurance and payment
Aster has an official insurance coverage page, but coverage depends on the exact insurer, network, plan, doctor, department, test and approval rule. A hospital may accept an insurance network generally, while your exact service may still need approval.
Ask if your insurance card covers the exact doctor and speciality at Aster Cedars Jebel Ali.
Ask if MRI, CT, ECHO, TMT, endoscopy, lab or medicines need separate approval.
Ask for estimate, deposit rule, room category, approval status and exclusions.
- Carry Emirates ID/passport and insurance card.
- Call insurer/TPA before planned visit.
- Ask if GP referral or pre-approval is required.
- Keep approval SMS/email, invoices, prescriptions and reports.
- If rejected, ask for the rejection reason in writing.
Official insurance page: Aster insurance coverage.
Parking and arrival tips for Aster Cedars Hospital Jebel Ali
Jebel Ali and JAFZA access can be confusing for first-time visitors because of gate numbers, service roads, industrial traffic and shift-change timing.
| Situation | Best action | Why it helps |
|---|---|---|
| Driving to hospital | Search “Aster Hospital Cedars, Outside Gate 2 Street 511, Jebel Ali Freezone.” | It is more precise than typing only “Aster Jebel Ali.” |
| Patient is elderly, pregnant, child or in pain | Drop the patient first. | One adult can handle parking while the patient starts registration. |
| Coming during JAFZA shift times | Leave earlier than usual. | Industrial-zone traffic can slow entry and exits. |
| Using public paid parking | Check RTA/Parkin signs and zone code before paying. | Dubai parking zones and tariffs are controlled by signage and apps. |
| People of Determination parking | Use official Dubai/RTA rules and valid permit where applicable. | Do not park in accessible bays without the correct permit. |
| Taxi or ride app | Use “Outside Gate 2 / Street 511 / Jebel Ali Freezone.” | Reduces wrong drop-off at another Aster branch or clinic. |
No fixed hospital parking fee was clearly published on the official Aster Cedars page. Before visiting, ask: “Where should patients park today, and is parking paid, valet, visitor parking or public RTA/Parkin parking?”
DHA help, emergency numbers and possible patient benefits
Aster Cedars is a private hospital. Do not assume treatment is free unless your insurance, employer cover, charity approval, emergency policy or official programme covers it. But Dubai/UAE official services can help in important situations.
| Need | Official route | What it helps with |
|---|---|---|
| Ambulance emergency | UAE ambulance number 998 | Use for life-threatening symptoms or serious injury. |
| Police / fire | 999 police, 997 fire/civil defence | Use for danger, accident scene, fire or civil defence emergency. |
| Verify doctor/facility | Dubai Medical Registry | Search DHA-registered healthcare professionals and facilities. |
| Medical complaint | DHA medical complaint service | DHA lists this as a free service for complaints against healthcare professionals or facilities. |
| Insurance issue | Insurer/TPA first, then relevant Dubai health/insurance complaint route if unresolved. | Keep rejection reason, invoices, reports and approval messages. |
| Parking rules | RTA parking services | Use for parking zones, permits, payment channels and public parking guidance. |
| People of Determination parking | Dubai/RTA permit rules | People of Determination may have official parking benefits when valid permit rules are met. |
Before making any complaint or insurance escalation, collect appointment details, doctor name, dates, invoices, reports, prescriptions, approval/rejection messages and the hospital’s written response.
Aster Cedars Hospital Jebel Ali Google Map
Use this map for orientation, then open live navigation on your phone. Jebel Ali gate access, traffic and service roads can change by time of day.
Local insider tips before visiting Aster Cedars Jebel Ali
Say “Outside Gate 2 / Street 511 / Jebel Ali Freezone” to avoid wrong Aster branch routing.
Confirm doctor timing, consultation fee, insurance approval and parking option in one call.
If lab, radiology or approval may be needed, morning gives more same-day processing time.
Old scans, lab reports and prescriptions can reduce repeat tests and speed decisions.
Consultation approval does not always mean MRI, CT, endoscopy, lab or medicine approval.
Allow buffer during shift-change and industrial-area peak hours.
FAQs about Aster Cedars Hospital Jebel Ali
Where is Aster Cedars Hospital Jebel Ali located?
Aster Cedars Hospital Jebel Ali is located around Outside Gate 2 / Street 511, Jebel Ali Freezone, Dubai. The official hospital page also lists Street No. 2, Outside Gate No. 2, Jebel Ali.
What is the phone number for Aster Cedars Hospital Jebel Ali?
The main phone number is +971 4 440 0500. Use it to confirm appointment, doctor timing, insurance, fees, parking and emergency routing.
What are the working hours of Aster Cedars Hospital Jebel Ali?
The official page lists Monday to Saturday from 8:00am to 8:00pm and Sunday from 9:00am to 5:00pm. Emergency care and pharmacy are listed as 24×7.
Does Aster Cedars Hospital Jebel Ali have emergency care?
Yes. The official page lists 24×7 emergency care. For life-threatening emergencies in the UAE, call 998 for ambulance.
How do I book an appointment at Aster Cedars Hospital Jebel Ali?
You can book through myAster under Aster Hospital Cedars or call +971 4 440 0500. For same-day needs, doctor-specific timing or insurance questions, phone confirmation is safer.
How much is consultation at Aster Cedars Hospital Jebel Ali?
A single fixed public consultation fee is not shown for every doctor and speciality. Call the hospital and ask for the current cash fee, insurance co-pay and follow-up rule for your exact doctor.
Which doctors are available at Aster Cedars Hospital Jebel Ali?
Official pages list doctors across urology, internal medicine, cardiology, physiotherapy, plastic surgery, ophthalmology, pulmonology, orthopedics, surgery, gastroenterology, nephrology, dermatology, ENT, neurology, dentistry and emergency medicine. Confirm live schedule before visiting.
What facilities are available at Aster Cedars Hospital Jebel Ali?
Facilities listed include 24×7 emergency care, 24×7 pharmacy, 2 operation theatres, 2 intensive care units, inpatient private rooms, outpatient services, physiotherapy, audiology and speech therapy, dietary services, MRI, CT, X-ray, ultrasound and laboratory services.
Does Aster Cedars Hospital Jebel Ali accept insurance?
Aster has an official insurance coverage page, but acceptance depends on your exact insurer, network, plan, doctor, service and approval status. Confirm with both Aster and your insurer before planned care.
Is parking available at Aster Cedars Hospital Jebel Ali?
Parking details may change. Call before visiting and ask where patients should park today, whether parking is paid, and whether the area uses public RTA/Parkin parking rules.
Final checklist before you go
- Confirm branch: Aster Cedars Hospital & Clinic, Jebel Ali.
- Call +971 4 440 0500 for doctor timing and fees.
- Use myAster for appointment booking if the visit is planned.
- Ask insurance/co-pay before consultation, lab, radiology or procedure.
- Carry Emirates ID/passport, insurance card, old reports and medicine list.
- Use 24×7 emergency care or UAE ambulance 998 for serious symptoms.
- Open the live map before leaving because Jebel Ali/JAFZA access can be confusing.