Kuwait Hospital UAE: Dubai vs Sharjah, appointment, emergency, health card, services and map
Kuwait Hospital in UAE search can mean two different EHS public hospitals: Al Kuwait Hospital Dubai and Kuwait Hospital Sharjah.
This guide helps patients choose the right branch, call the correct number, understand OPD hours, book an appointment, use health card benefits, check emergency fee logic, request medical reports and reach the correct map.
EHS toll-free: 800 8877
EHS email: info@ehs.gov.ae
UAE ambulance: 998
Police: 999 · Fire: 997
If you only type “Kuwait Hospital,” you may reach the wrong emirate. For maps, insurance, referral, appointment and medical report requests, use the exact name: Al Kuwait Hospital Dubai or Kuwait Hospital Sharjah.
Kuwait Hospital quick answer
| User question | Direct answer | Best next step |
|---|---|---|
| Which Kuwait Hospital is this? | There is Al Kuwait Hospital Dubai and Kuwait Hospital Sharjah. | Choose by emirate before booking or opening Google Maps. |
| What is the phone number? | EHS lists telephone 800 8877 and email info@ehs.gov.ae. | Ask the call centre to confirm the exact branch and clinic. |
| What are working hours? | Monday to Thursday 07:30–15:30; Friday 07:30–12:00. | Arrive early because specialist clinic registration closes before the end of service flow. |
| Is emergency 24/7? | Kuwait Hospital Sharjah lists emergency services 24/7. EHS emergency service locations include Kuwait Hospital Dubai. | For serious symptoms, call 998 or go to nearest emergency department. |
| How to book appointment? | Use EHS website/app with UAE PASS, or call 800 8877. | For specialized outpatient clinics, referral and valid health card/insurance may be required. |
| Can I use health card? | EHS health card entitles the owner to receive health and treatment services at EHS facilities. | Apply or renew through EHS before non-emergency planned care. |
Choose the correct Kuwait Hospital branch
| Branch | Best for | Key difference |
|---|---|---|
| Al Kuwait Hospital Dubai | Dubai patients searching for ENT, eye, surgery, physiotherapy, nutrition, dermatology, dental, cardiology/internal medicine, blood bank, ICU or inpatient services. | Public hospital in Dubai with historical link to Kuwait Hospital / Al Baraha Hospital and specialized ENT robotic surgery distinction. |
| Kuwait Hospital Sharjah | Sharjah patients needing emergency, ICU, CCU, surgery, isolation ward, pulmonology, diabetes/endocrinology, infectious disease, endoscopy, neurology, orthopedics, cardiology, psychiatry, eye, migraine, nutrition and support services. | EHS page lists emergency 24/7 and a large specialized isolation ward in Sharjah. |
| Not sure? | Patients with referral, insurance or health-card questions. | Call 800 8877 and ask: “Is my appointment at Dubai or Sharjah Kuwait Hospital?” |
Al Kuwait Hospital Dubai: services, phone and appointment use
Al Kuwait Hospital Dubai is an EHS public hospital in Dubai. EHS says the hospital’s history dates back to 1966, ownership moved to the UAE government in 1973, and it is distinguished for specialized ENT robotic surgeries.
| Dubai detail | Information | Patient action |
|---|---|---|
| Official name | Al Kuwait Hospital Dubai | Use this exact name in EHS appointment, map and referral questions. |
| Facility type | Public hospital | Use EHS health-card/insurance route for planned services. |
| Phone | 800 8877 | Ask the call centre for clinic availability and referral rules. |
| info@ehs.gov.ae | Use for EHS enquiry route, not urgent medical help. | |
| Working hours | Mon–Thu 07:30–15:30; Friday 07:30–12:00 | Specialized OPD service timings may require appointment/referral. |
| Emergency listing | EHS emergency service locations include Kuwait Hospital Dubai. | For emergency symptoms, call 998 or go to nearest ER. |
Al Kuwait Hospital Dubai services listed by EHS
| Service group | Services listed | Useful for |
|---|---|---|
| Customer Happiness Center | Submit medical complaints, inquiries, suggestions, complaints/feedback, issue health card, renew health card, request medical report, book appointment. | Admin tasks, EHS file, appointment, report and feedback route. |
| Outpatient specialized clinics | ENT, ophthalmology, general surgery, physiotherapy and rehabilitation, nutrition counseling, dermatology. | Planned specialist visit after appointment/referral. |
| Dental clinic | Pediatric dentistry and orthodontics, oral and dental rehabilitation, dentistry and dental surgery. | Children’s dental care, braces, oral rehab and dental surgery. |
| Internal medicine and cardiology | Non-communicable disease clinic, communicable disease consultation, cardiology, neurology, rheumatology, gastroenterology. | BP, diabetes, infection consult, heart, nerves, rheumatology and digestive issues. |
| Blood bank services | Blood donation, blood units/components and donation campaign requests. | Donation, transfusion support and blood-related hospital needs. |
| Hospital care | Intensive care services and inpatient services. | Admission after referral, emergency, ICU or specialist decision. |
Kuwait Hospital Sharjah: emergency, clinics and support services
Kuwait Hospital Sharjah provides primary and specialized healthcare services under EHS. It was established in 1968 as a respiratory disease centre and transformed into a general hospital in 1984.
EHS says the hospital has a specialized isolation ward and has received JCI accreditation in 2021 plus ISO accreditation from the Dubai Accreditation Center for Conformity Assessment Management.
| Sharjah detail | Information | Patient action |
|---|---|---|
| Official name | Kuwait Hospital Sharjah | Use this name for appointment, map and referral. |
| Phone | 800 8877 | Ask EHS to confirm clinic, emergency or referral route. |
| info@ehs.gov.ae | Use for EHS non-urgent contact. | |
| Working hours | Mon–Thu 07:30–15:30; Friday 07:30–12:00 | OPD and admin services follow listed hours. |
| Emergency | Emergency services 24/7 | Use for emergency symptoms; triage decides priority. |
| Location intent | Kuwait Street / Al Qadisiya area, Sharjah map result | Use live map to avoid wrong turn or old location pin. |
Kuwait Hospital Sharjah services listed by EHS
| Service group | Services listed | Useful for |
|---|---|---|
| Emergency and critical care | Accidents and emergencies, ICU, CCU, anesthesia. | Emergency, serious illness, cardiac monitoring, critical care. |
| Surgery and wards | Major and minor operation theatres, male surgical ward, female surgical ward, male/female medical wards. | Surgery, inpatient admission and ward care. |
| Isolation and infection care | Isolation ward, infectious diseases clinic, pulmonology clinic. | Respiratory, infectious disease and isolation-related care. |
| Metabolic and chronic clinics | Obesity clinic, diabetes and endocrinology clinic, internal medicine clinic, nutrition clinic. | Diabetes, thyroid/endocrine, obesity, long-term care and diet planning. |
| Digestive and surgical clinics | Endoscopy unit, gastroenterology clinic, general surgery clinic, thoracic surgery clinic. | Endoscopy, stomach/liver/bowel, surgery and chest surgery referral. |
| Specialty clinics | Neurology, orthopedic, cardiology, psychiatric, psychological evaluation, eye clinic, migraine clinic. | Nerves, joints, heart, mental health, eye and headache/migraine care. |
| Support services | Nutrition, pharmacy, physiotherapy, radiology, laboratory. | Tests, medicines, rehab, imaging and diet support. |
Kuwait Hospital working hours
07:30 AM to 03:30 PM for listed facility working hours.
07:30 AM to 12:00 PM for listed facility working hours.
Kuwait Hospital Sharjah lists emergency 24/7. EHS emergency service locations include Kuwait Hospital Dubai.
For specialized clinics, appointment/referral and registration can matter more than the building’s basic working hours. Call 800 8877 before travelling for OPD, dental, medical report or health-card work.
How to book Kuwait Hospital appointment through EHS
- Decide the branch first: Al Kuwait Hospital Dubai or Kuwait Hospital Sharjah.
- Log in through EHS website/app using UAE PASS when using digital appointment services.
- For specialized outpatient clinics, check whether you need referral from emergency, primary healthcare, inpatient department or another EHS hospital.
- Keep a valid EHS Health Card or valid medical insurance ready.
- Book the medical appointment through EHS website/app or call 800 8877.
- Arrive 20 minutes before appointment for Customer Happiness Center check-in.
- Pay fees if required, then complete vitals and nursing assessment.
- Doctor evaluates the case and may request lab tests, X-rays, medicines, follow-up or admission if necessary.
“I need Kuwait Hospital appointment. Please confirm whether it is Dubai or Sharjah, the clinic name, referral requirement, health card or insurance requirement, fee estimate, documents, arrival time and whether lab/radiology may be needed.”
Kuwait Hospital fees, EHS health card and government benefit
Kuwait Hospital Dubai and Sharjah are EHS public hospitals, so the most useful “benefit” section is the EHS Health Card and the official fee logic, not random consultation prices.
| Item | Official EHS detail | What patient should do |
|---|---|---|
| EHS Health Card purpose | Entitles the owner to receive health and treatment services at EHS health facilities. | Apply before planned non-emergency EHS care if you are eligible/required. |
| Health card link | Electronic health card is linked to Emirates ID but has independent validity. | Keep Emirates ID valid and active. |
| One card rule | Only one health card is issued per person. | Do not create duplicate applications. |
| UAE citizen fee | AED 20. | Check online application fee and bank charge before paying. |
| GCC resident fee | AED 20. | Use valid documents and Emirates ID/residence status as applicable. |
| GCC visitor fee | AED 50; card validity listed as 1 year. | Confirm visitor eligibility before applying. |
| Expat resident fee | AED 100 with one-year validity. | Useful for planned EHS facility services. |
| Visitor fee | AED 100 with 3-month validity. | Check whether your visit category qualifies. |
| People of Determination | AED 50; medical committee approval may be required. | Prepare medical report and required documents. |
| Other fees | AED 15 smart application fee, bank service charge, and possible typing center charges. | Do not budget only the base card fee. |
| Medical service fee area | What EHS says | Practical meaning |
|---|---|---|
| Outpatient specialized clinics | Fees apply case-by-case according to health card type and valid insurance, if any. | Ask fee after branch, clinic, referral and insurance are confirmed. |
| Emergency levels 1–2 | EHS emergency fee page lists level 1–2 as free, with insurance-related fee logic for non-citizens where applicable. | Serious emergencies should not be delayed for fee questions. |
| Emergency levels 3–5 | Service charges apply as per approved fees. | Ask billing after triage if the case is not critical. |
| Inpatient services | Fees apply case-by-case according to health card type and valid insurance, if any. | Ask about admission order, insurance approval, deposit and discharge pharmacy. |
Kuwait Hospital services by patient need
| Your need | Best branch/service route | What to ask first |
|---|---|---|
| ENT, robotic ENT surgery inquiry, eye, dermatology, dental | Al Kuwait Hospital Dubai | Do I need referral and which clinic day is available? |
| Blood donation or blood unit/component request | Al Kuwait Hospital Dubai blood bank services | What documents and appointment route are needed? |
| Accident, emergency, ICU, CCU | Kuwait Hospital Sharjah or nearest EHS emergency location | Use emergency immediately; triage will decide priority. |
| Respiratory/infectious disease/isolation need | Kuwait Hospital Sharjah | Ask whether referral or prior appointment is required. | Diabetes, endocrine, obesity, nutrition | Kuwait Hospital Sharjah | Ask clinic timing, health card and lab requirement. |
| Cardiology, gastroenterology, neurology, rheumatology | Dubai or Sharjah depending on referral and service availability | Ask which branch has the earliest appointment for your referral. |
| Psychiatry or psychological evaluation | Kuwait Hospital Sharjah lists psychiatric and psychological evaluation clinics. | Ask appointment/referral route and whether teleconsultation applies. |
| Medical report | EHS medical report service | Use UAE PASS online, pay AED 50, or visit Customer Happiness Center if needed. |
Kuwait Hospital emergency services
For chest pain, stroke symptoms, unconsciousness, severe breathing difficulty, major injury, heavy bleeding, seizure, poisoning or severe allergic reaction, call 998 for ambulance or go to the nearest emergency department.
EHS emergency service locations include Kuwait Hospital Dubai and Kuwait Hospital Sharjah.
Emergency fees and priority depend on case classification and severity.
EHS emergency service lists valid Emirates ID as required document.
Emergency fee logic to understand
- Critical level 1–2 cases are listed as free under EHS emergency service rules.
- Level 3–5 cases can be charged according to approved fees.
- Insurance and non-citizen rules can affect billing after care.
- Do not delay emergency treatment to calculate fees.
EHS Digital Care Centre: free virtual consultation route
EHS Digital Care Centre can help with non-emergency cases before a hospital visit. It provides virtual services including initial diagnosis, medical guidance, consultations, appointment management, medicine dispensing/delivery support and lab/exam direction to the nearest health center.
| Digital Care step | What happens | Patient tip |
|---|---|---|
| Book appointment | Book through EHS Application. | Use for non-emergency cases only. |
| SMS confirmation | EHS sends appointment confirmation and reminders 24 hours and 1 hour before appointment. | Keep your phone active. |
| Video consultation | Join video call and show Emirates ID. | Prepare symptoms, medicines and reports. |
| Doctor assessment | Doctor can assess, request lab/X-ray, refer and write prescription according to evaluation. | Ask whether Kuwait Hospital branch visit is still needed. |
| Fee | EHS page says Digital Care Centre service is free of charge. | Useful before travelling for simple non-emergency guidance. |
How to request Kuwait Hospital medical report
| Medical report detail | EHS rule | Action |
|---|---|---|
| Who can apply | Customer or authorized legal guardian. | Use UAE PASS or visit the center with required documents. |
| Online route | Log in with UAE PASS, submit request, pay fees, receive certificate through patient portal. | Use for recent eligible visits. |
| In-person route | Visit Customer Happiness Center, submit request, pay fees, receive through patient portal. | Use if visit period exceeds digital-channel limits. |
| Fee | AED 50. | Budget fee before request. |
| Time | 5 working days. | Do not wait until last day for visa, employer or insurance requirement. |
| Required document | Valid Emirates ID. | Carry original ID and supporting authorization if applying for someone else. |
Medical complaints, inquiries and feedback through EHS
| Need | Official EHS route | What to prepare |
|---|---|---|
| Medical complaint | EHS Submit Medical Complaints service. | Patient name, facility name, staff names if possible, clear complaint cause and medical reports. |
| Complaint fee | Free. | No payment required for complaint submission. |
| Complaint time limit | Must be filed within 3 years from the incident. | Do not delay if the issue is serious. |
| Who can file | Patient, parents, first-degree relatives, or assigned representative. | Proof of relationship/authorization may be required. |
| Expected completion | 12 weeks. | Keep reference number and documents. |
| General inquiry | EHS Submit Inquiries service. | Valid Emirates ID; inquiry should relate to EHS scope. |
| Inquiry fee/time | Free; 1 working day completion listed. | Use for non-urgent service questions. |
Keep discharge summary, prescriptions, lab/radiology reports, invoice, appointment proof, staff/doctor names, dates and your written hospital response before submitting a complaint.
Parking and arrival tips for Kuwait Hospital
EHS does not publish a fixed patient parking fee on the Kuwait Hospital facility pages. Use live maps and call 800 8877 before visiting if mobility, wheelchair, emergency drop-off or public parking is a concern.
| Situation | Best action | Why it helps |
|---|---|---|
| Going to Dubai branch | Search “Al Kuwait Hospital Dubai” and use live route. | Dubai users may confuse it with nearby hospitals or the old Al Baraha name. |
| Going to Sharjah branch | Search “Kuwait Hospital Sharjah, Kuwait Street, Al Qadisiya.” | Sharjah traffic and parking can be busy near hospital zones. |
| Elderly, child, pregnant patient or severe pain | Use drop-off first. | Patient can start registration while another adult parks. |
| Specialized OPD | Arrive at least 20 minutes early. | EHS OPD flow includes Customer Happiness Center check-in and vitals. |
| Medical report / health card task | Go during listed working hours or use digital service where possible. | Admin services may not operate like emergency care. |
| Emergency | Do not search for parking first. | Use ambulance/emergency entrance and follow triage instructions. |
Kuwait Hospital Google Maps
Al Kuwait Hospital Dubai map
Use this for the Dubai branch. Open live navigation before leaving.
Open Al Kuwait Hospital Dubai in Google Maps
Kuwait Hospital Sharjah map
Use this for the Sharjah branch. Confirm live route and parking before travelling.
Local insider tips before visiting Kuwait Hospital
Say “Dubai” or “Sharjah” clearly when calling 800 8877.
EHS services commonly require valid Emirates ID.
For planned EHS care, check if you need a valid health card or insurance.
Specialized OPD process includes registration, vitals and possible payment.
Specialized clinic appointments may need referral from PHC, emergency, inpatient or another EHS hospital.
Fees can depend on health card, insurance, triage level and case type.
FAQs about Kuwait Hospital UAE
Which Kuwait Hospital is in the UAE?
There are two main EHS intents: Al Kuwait Hospital Dubai and Kuwait Hospital Sharjah. Choose the correct emirate before booking an appointment or opening maps.
What is the Kuwait Hospital phone number?
EHS lists telephone 800 8877 for both Al Kuwait Hospital Dubai and Kuwait Hospital Sharjah facility pages.
What are Kuwait Hospital working hours?
EHS lists Monday to Thursday from 07:30 to 15:30 and Friday from 07:30 to 12:00 for both Kuwait Hospital Dubai and Kuwait Hospital Sharjah facility pages.
Does Kuwait Hospital have emergency services?
Kuwait Hospital Sharjah lists emergency services 24/7. EHS emergency service locations also include Kuwait Hospital Dubai. For serious emergencies in the UAE, call 998 for ambulance.
How do I book Kuwait Hospital appointment?
Use EHS website or app with UAE PASS, or call 800 8877. For specialized outpatient clinics, a referral and valid health card or valid insurance may be required.
Do I need an EHS health card for Kuwait Hospital?
For planned EHS services, a valid EHS health card or valid medical insurance may be required depending on service type. The EHS health card is linked to Emirates ID and can be used at EHS facilities.
How much is the EHS health card?
EHS lists health card fees including AED 20 for UAE citizens, AED 20 for GCC residents, AED 50 for GCC visitors, AED 100 for expatriate residents, AED 100 for visitors and AED 50 for People of Determination, plus smart application and bank/typing fees where applicable.
How much is emergency treatment at Kuwait Hospital?
EHS emergency fees depend on case classification. Level 1–2 emergency cases are listed as free, while lower-priority levels may be charged as approved fees and insurance rules can affect billing.
How can I request a medical report from Kuwait Hospital?
Use the EHS Request for Medical Report service through UAE PASS online or visit the Customer Happiness Center. EHS lists AED 50 fee, 5 working days completion and valid Emirates ID requirement.
Can I complain about Kuwait Hospital service?
Yes. EHS Submit Medical Complaints service is free. Complaints should be filed within 3 years and should include complaint details, medical reports and facility/staff names if possible.
Final checklist before you go
- Choose correct branch: Al Kuwait Hospital Dubai or Kuwait Hospital Sharjah.
- Call EHS at 800 8877 before travelling for OPD or admin services.
- Carry Emirates ID, health card/insurance, referral, old reports and medicines list.
- Arrive 20 minutes early for specialized clinic check-in.
- Use Digital Care Centre for non-emergency virtual guidance where suitable.
- Use 998 ambulance for serious emergency symptoms.
- Open live map and plan drop-off/parking before leaving.