American Hospital Media City Clinic: appointment, doctors, services, insurance, parking and map
American Hospital Dubai Media City usually means American Hospital Dubai Media City Clinic, located on the ground floor of Business Central Towers near Sheikh Zayed Road and JLT.
This guide gives the useful patient details: phone number, appointment confirmation rule, doctors, clinic services, insurance checks, dental and family-care options, parking, map and DHA help.
Main appointment line: 800 24392
Appointment support: +971 4 377 5500
Location: Business Central Towers, Dubai Media City
UAE ambulance: 998
This is a clinic branch, not the main American Hospital Dubai campus in Oud Metha. It gives Media City, Internet City, JLT, Marina, Barsha Heights and nearby office communities easier access to American Hospital doctors and shared hospital records.
American Hospital Dubai Media City quick answer
| User question | Direct answer | Best next step |
|---|---|---|
| What is the official branch? | American Hospital Dubai Media City Clinic / Media City Clinic. | Use this exact name for appointment, map and insurance checks. |
| Where is it? | Business Central Towers, Dubai Media City, Dubai. | Use the map below; it is near Sheikh Zayed Road and JLT. |
| What is the phone number? | 800 24392. Appointment support also appears as +971 4 377 5500. | Call before visiting, especially for a specific doctor. |
| Is appointment instantly confirmed online? | No. The official appointment form says confirmation happens after customer service contacts you. | Do not travel only because you submitted the form. |
| What services are offered? | Dentistry, dermatology, diabetes/endocrinology/nutrition, OB-GYN, orthopedics, pediatrics, physiotherapy, plastic surgery, primary care, psychiatry and sleep medicine. | Use the service table below to choose the right clinic. |
| Is there a lab? | DHA registry says no lab in the facility; official page says patients have seamless access to hospital specialty services and diagnostics. | Ask whether tests are done at Media City, referred to main hospital, or arranged elsewhere. |
American Hospital Dubai Media City phone number, address and contact
| Detail | Information | How to use it |
|---|---|---|
| Branch name | American Hospital Dubai Media City Clinic | Use this for appointment and insurance network checks. |
| Address | Business Central Towers, Dubai Media City, Dubai | Best map/taxi search: “American Hospital Dubai Media City Clinic Business Central Towers.” |
| P.O. Box | P.O. Box 28835, Dubai Media City, Dubai | Useful for formal paperwork or referral letters. |
| Makani number | 15374 77329 | Useful for exact Dubai location verification. |
| Main line | 800 24392 | Use for appointments, branch routing and general enquiries. |
| Appointment support | +971 4 377 5500 | Shown on American Hospital pages as request-appointment contact. |
| Official page | American Hospital Dubai Media City Clinic | Use for final live appointment, doctor and service verification. |
How to book American Hospital Media City Clinic appointment
- Choose the service: family medicine, dental, dermatology, OB-GYN, pediatrics, orthopedics, ENT, physiotherapy, psychiatry, sleep medicine or another listed clinic.
- Use the official request appointment form or call 800 24392.
- Select the Media City Clinic branch, not the main Oud Metha hospital.
- Choose doctor if you already know the doctor name.
- Enter mobile and email carefully because the appointment is confirmed only after customer service contacts you.
- Ask current consultation fee, insurance coverage, co-pay, follow-up rule and whether tests/procedures are separate.
- For dental, skin, physio or procedures, ask how many visits are likely and what is included.
- For serious emergency symptoms, do not wait for a clinic appointment; use emergency care.
“I want an appointment at American Hospital Dubai Media City Clinic. Please confirm the branch, doctor name, specialty, timing, consultation fee, insurance co-pay, approval requirement, follow-up rule, parking option and whether tests or procedures are separate.”
American Hospital Dubai Media City consultation fees and billing questions
The official Media City page does not publish one fixed consultation fee for every doctor and specialty. Fees can change by specialty, doctor, insurance plan, test, procedure and follow-up rule.
| Fee area | Why cost can change | Ask this before booking |
|---|---|---|
| Doctor consultation | Doctor grade, specialty, first visit/follow-up and insurance network. | What is the cash consultation fee and my exact insurance co-pay? |
| Dental treatment | Cleaning, X-ray, root canal, crown, implant, braces, gum care or pediatric dentistry may be billed separately. | Is the procedure, X-ray, material and follow-up included? |
| Dermatology / aesthetics | Consultation, laser, peel, injection, device treatment or medication can be separate. | Is this only consultation, or does it include procedure? |
| Physiotherapy | Single session, package, assessment, rehab plan and insurance approval can vary. | How many sessions are expected and does insurance approve them? |
| OB-GYN and pediatrics | Consultation, ultrasound, vaccination, lab or follow-up may be separate. | Do I need tests today, and where will they be done? |
| Diagnostics | DHA registry notes no lab in the facility, while hospital diagnostics may be accessible through American Hospital network. | Will tests be done at Media City, main hospital, or another location? |
| Insurance approval | Your insurer may cover the clinic generally but not the exact service/procedure. | Is pre-approval required before treatment starts? |
Do not publish random appointment prices from old comments. For this clinic, the useful answer is the exact fee question: doctor + branch + insurance card + service + procedure.
American Hospital Dubai Media City Clinic doctors
The official Media City page lists the following panel of doctors and roles. Schedules can change, so call before visiting.
| Specialty | Doctors listed | Languages shown / useful note |
|---|---|---|
| Family Medicine / Primary Care | Chew Wai Kit; Rasha Kazamel | Cantonese, English, Malay, Mandarin; Arabic, English. |
| OB-GYN | Anna Heller; Maria Eugenia Celentano; Oksana Mudra | English/Spanish; English/Spanish; English/French/Polish/Russian/Ukrainian. |
| Dermatology | Diane Maalouf; Julien Bachour; Micaela Churruca | Arabic/English/French; Arabic/English; English/French/Spanish. |
| Dentistry | Eimear Wilson; Ghalia Shebib; Kamal Saad; Lana Al Habash; Mostafa El Masri; Mostafa Malas; Nadin Hamdan; Rawand Al Basha; Rima Abdallah; Shima Mousavi; Valiny Lourdes Rodrigues; Yasmin Alzoubaidy | Dental hygiene, general dentistry, implants, pediatric dentistry, orthodontics, periodontics, prosthodontics and endodontics appear in the panel. |
| Endocrinology | Hubert K. Penninckx | Doctor profile shows Consultant Endocrinology. |
| Physiotherapy | Insoo Kim; Jenee Juntilla | Musculoskeletal physiotherapy and physiotherapy support. |
| Pediatrics | Jelena Maksimovic | Specialist Pediatrician. |
| ENT / Sleep | Jessica Schwarts Pumar; Salem Aladdin | ENT and sleep-surgery related care; ENT surgeon listed. |
| Orthopedics | John Atef Hanna Girgis | Specialist Orthopedic Surgeon. |
| Psychology / Mental Health | Dina Aly; Majd Habbal | Clinical psychologist / psychological psychotherapist; specialist clinical psychologist. |
| Gastroenterology | Sherif El Shahawy | Specialist Gastroenterologist. |
Ask: “Is this doctor physically at Media City on my date, or should I visit Oud Metha/main hospital?” This avoids booking the right doctor at the wrong branch.
American Hospital Dubai Media City services and specialties
| Service | What it covers | Before you book |
|---|---|---|
| Primary Care Clinic | Family medicine, first assessment, common illness, preventive care and referral guidance. | Good starting point when you are unsure which specialist to choose. |
| Dentistry | General dentistry, dental hygiene, implants, orthodontics, endodontics, pediatric dentistry, periodontics, prosthodontics and restorative dentistry. | Ask if X-ray, OPG, crown, implant, braces or material is separate. |
| Dermatology and Aesthetic Medicine | Skin, hair, allergy, acne, eczema, psoriasis, aesthetic procedures and dermatology review. | Ask if device treatment, laser, peel, injection or biopsy is included. |
| Diabetes, Endocrinology and Nutrition | Diabetes, endocrine disorders, nutrition and diet guidance. | Carry blood sugar logs, lab reports and medication list. |
| Obstetrics and Gynecology | Women’s health, pregnancy-related consultation and gynecology concerns. | Ask if ultrasound, lab or main-hospital referral is needed. |
| Orthopedic, Trauma and Spine Surgery | Bone, joint, spine, sports injury and orthopedic consultation. | Ask if X-ray/MRI is needed and where imaging will happen. |
| Pediatrics | Child health, pediatric checkups and child specialist consultation. | Bring vaccination card and previous reports. |
| Physiotherapy and Rehabilitation | Musculoskeletal physiotherapy, recovery plans and rehabilitation support. | Ask number of sessions, insurance approval and home exercises. |
| Plastic, Reconstructive & Cosmetic Surgery | Cosmetic and reconstructive consultation through American Hospital network. | Ask whether treatment is clinic-based or referred to main hospital. |
| Psychiatry & Behavioral Health | Psychology, psychotherapy, mental health and behavioral support. | Ask appointment duration, confidentiality, follow-up plan and insurance. |
| Sleep Medicine Clinic | Sleep-related concerns including sleep apnea pathway. | Ask if sleep study, ENT review or main-hospital referral is needed. |
Which Media City clinic service should you choose?
| Your need | Start here | Ask before going |
|---|---|---|
| Fever, cough, tiredness, general checkup | Primary care / family medicine | Can this be handled at Media City or needs main hospital? |
| Tooth pain, cleaning, braces, implant, root canal | Dentistry | Which dentist handles this, and is X-ray/procedure included? |
| Skin rash, acne, hair loss, cosmetic procedure | Dermatology and aesthetic medicine | Is procedure, test or device treatment charged separately? |
| Diabetes, thyroid, weight/nutrition issue | Endocrinology / diabetes / nutrition | Do I need fasting labs or previous blood reports? |
| Pregnancy, period issue, women’s health | OB-GYN | Is ultrasound/lab available today or referred to hospital? |
| Child illness, child checkup | Pediatrics | Bring vaccine card, medicine list and old reports. |
| Back pain, sports injury, joint pain | Orthopedics / physiotherapy | Will I need X-ray, MRI or physio sessions? |
| Stress, anxiety, child/adolescent behavior concern | Psychology / psychiatry | Ask whether the session is assessment, therapy or follow-up. |
| ENT, snoring or sleep breathing issue | ENT / sleep medicine | Ask if audiology, sleep study or main-hospital referral is needed. |
American Hospital Media City dental clinic details
Dental is one of the strongest user intents for this branch because the doctor panel includes many dental roles.
| Dental need | Relevant listed role | Question to ask |
|---|---|---|
| Cleaning and oral hygiene | Dental hygienist / general dental | Is polishing, X-ray or fluoride separate? |
| Tooth pain or filling | GP dentist / restorative dentistry | Will I need X-ray before filling? |
| Root canal | Endodontics | Is crown included after root canal? |
| Braces / aligners | Orthodontics | What is total treatment length and payment plan? |
| Implant / missing tooth | Implantology / prosthodontics / periodontics | Is CBCT, implant brand, crown and follow-up included? |
| Children’s dental care | Pediatric dentistry | Ask age suitability, sedation rules and parent instructions. |
| Gum disease | Periodontics | Is deep cleaning or surgery needed? |
Family medicine, pediatrics, OB-GYN and endocrine care
Useful for first review, common illness, chronic disease check and referral decisions.
Useful for child consultation; carry vaccination card and medicine history.
Useful for pregnancy, period concerns and women’s health; ask about ultrasound/lab routing.
Useful for diabetes, thyroid and hormone concerns; carry recent labs.
Useful for diet plan, weight support, diabetes diet and lifestyle guidance.
Clinic records are shared with American Hospital, helping smoother referral to the main hospital.
Dermatology, physiotherapy, ENT, sleep and mental health
| Need | Media City route | Patient tip |
|---|---|---|
| Skin allergy, acne, eczema, hair, cosmetic treatment | Dermatology and aesthetic medicine | Ask if prescription, procedure, laser or device treatment is separate. |
| Back/neck pain, sports injury, muscle pain, rehab | Physiotherapy and rehabilitation | Ask expected number of sessions and insurance approval. |
| ENT, snoring, ear/nose/throat symptoms | ENT / sleep medicine | Ask if hearing test, endoscopy or sleep study is needed. |
| Stress, anxiety, child behavior or therapy | Psychology / psychiatry | Ask if appointment is assessment, therapy session or medication review. |
| Orthopedic pain or injury | Orthopedics + physiotherapy | Ask if imaging is needed at main hospital. |
American Hospital Dubai Media City insurance
American Hospital’s insurance pages allow branch/company selection and show Media City Clinic under some networks. DHA registry also verifies the clinic as a licensed facility. Still, insurance coverage depends on the exact insurer, network, doctor and procedure.
| Insurance step | What to check | Why it matters | |
|---|---|---|---|
| Before consultation | Is Media City Clinic covered under my exact plan? | Your plan may cover American Hospital generally but not every branch or doctor. | |
| Before dental | Does dental cover cleaning, filling, root canal, crown, implant or braces? | Dental benefits are often limited or excluded. | |
| Before dermat, root canal, crown, implant or braces? | Dental benefits are often limited or excludedology/aesthetic care | Is the visit medical or cosmetic? | Cosmetic procedures may not be covered. |
| Before physiotherapy | How many sessions are approved? | Physio often needs session limits and approvals. | |
| Before diagnostics | Where will test/imaging be done and is approval needed? | DHA registry says no lab in the facility, so routing matters. | |
| Before main-hospital referral | Does the approval cover Oud Metha/main American Hospital or only clinic OPD? | Branch and facility type can change billing. |
“My appointment is at American Hospital Dubai Media City Clinic. Is this branch covered for this doctor and service? What is my co-pay, and do dental/procedure/tests need separate approval?”
Parking near American Hospital Dubai Media City Clinic
The clinic is inside Business Central Towers. For public paid parking around Dubai Media City, Parkin lists Dubai Media City under Zone F.
| Parking need | Useful detail | What to do |
|---|---|---|
| Business Central Towers visitor parking | Building parking access can depend on tower/security/visitor rules. | Call the clinic or tower reception before your first visit. |
| Dubai Media City public parking | Parkin Zone F applies to Dubai Knowledge Park / Dubai Media City / Dubai Internet City. | Check local sign and pay via Parkin/SMS/app as applicable. |
| Zone F fee | 30 min AED 2.1; 1 hour AED 4.2; 2 hours AED 8.4; 3 hours AED 12.6; 4 hours AED 16.8; 14 hours AED 33.6. | Pay enough time for registration, doctor wait and billing. |
| Paid timing | Zone F charging time: 8am to 10pm, Monday to Saturday. | Always follow the signboard because rules can change. |
| Drop-off | Best for elderly patients, children, pregnancy, dental pain or limited mobility. | Drop patient at Business Central Towers first; driver can park after. |
| Taxi / ride app | Search “American Hospital Dubai Media City Clinic, Business Central Towers.” | Do not type only “American Hospital” because it may route to Oud Metha. |
For Media City office hours, do not arrive at the exact appointment time. Parking, tower reception, elevator access and clinic registration can easily add 15–25 minutes.
DHA and government help for American Hospital Media City patients
| Need | Official route | How it helps |
|---|---|---|
| Verify clinic or doctor | Dubai Medical Registry | Search licensed healthcare professionals and facilities in Dubai. |
| Clinic licence context | DHA facility listing | DHA lists the Media City branch as a polyclinic with multiple specialties and telehealth add-on. |
| Medical complaint | DHA Submit Medical Complaint | DHA lists this service as free for patients/caregivers against healthcare facilities and professionals. |
| DHA help centre | 800 342 in UAE; +971 4 599 1200 outside UAE | Use for DHA service support, not emergency ambulance. |
| Emergency ambulance | 998 ambulance | Use for serious symptoms anywhere in UAE. |
| Police / fire | 999 police; 997 fire/civil defence | Use for accident, danger or fire emergency. |
For DHA or insurance support, keep appointment confirmation, doctor name, invoices, approval/rejection messages, prescriptions, reports, procedure estimate and the clinic’s written response.
Emergency guidance: when not to wait for Media City Clinic
Severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning or severe allergic reaction should be treated as emergency. In UAE, call 998 for ambulance.
Media City Clinic is useful for planned outpatient care, not emergency triage.
Patients can be referred into American Hospital Dubai’s wider specialty and diagnostic network when needed.
For urgent but stable symptoms, call 800 24392 and ask whether clinic, main hospital or emergency is appropriate.
American Hospital Dubai Media City Clinic Google Map
Use this map for orientation. Open live navigation before leaving because Media City roads, tower access and parking can change during business hours.
Open American Hospital Dubai Media City Clinic in Google Maps
Local insider tips before visiting
Say “Media City Clinic, Business Central Towers,” not just American Hospital.
Online request is not final until customer service confirms it.
Use Zone F public parking or tower visitor parking. Arrive early during office hours.
Ask if X-ray, crown, implant, braces, procedure and follow-up are included.
Confirm branch coverage, doctor coverage, co-pay and approval before treatment.
Old reports, scans, prescriptions and allergy details help the doctor decide faster.
FAQs about American Hospital Dubai Media City
Where is American Hospital Dubai Media City Clinic located?
American Hospital Dubai Media City Clinic is located at Business Central Towers, Dubai Media City, Dubai. The contact page also lists P.O. Box 28835 and Makani No. 15374 77329.
What is the phone number for American Hospital Dubai Media City Clinic?
The main American Hospital number is 800 24392. Appointment support is also shown as +971 4 377 5500 on American Hospital pages.
Is American Hospital Dubai Media City the main hospital?
No. It is a clinic branch in Dubai Media City. The main American Hospital Dubai campus is in Oud Metha.
How do I book an appointment at American Hospital Media City Clinic?
You can call 800 24392 or use the official request appointment form. The official form says the appointment is confirmed only after a customer service representative contacts you.
Which services are available at American Hospital Dubai Media City Clinic?
Services listed include dentistry, dermatology and aesthetic medicine, diabetes/endocrinology/nutrition, OB-GYN, orthopedic/trauma/spine, pediatrics, physiotherapy, plastic surgery, primary care, psychiatry/behavioral health and sleep medicine.
Which doctors are at American Hospital Dubai Media City Clinic?
The official panel lists doctors across family medicine, OB-GYN, dermatology, dentistry, endocrinology, physiotherapy, pediatrics, ENT, orthopedics, psychology and gastroenterology. Call before visiting because schedules can change.
Does the Media City Clinic have a lab?
DHA registry says “No lab in the facility.” The official clinic page says patients have access to American Hospital’s wider specialty services and diagnostics, so ask where any tests will be done before booking.
How much is consultation at American Hospital Dubai Media City?
No single fixed public consultation fee is shown for every doctor and specialty. Ask for the current cash fee, insurance co-pay and follow-up>
Does American Hospital Dubai Media City accept insurance?
Insurance depends on your exact insurer, network, card type, doctor, branch and service. Check with both the clinic and your insurer before consultation, dental procedures, physiotherapy or diagnostics.
Where can I park near American Hospital Dubai Media City Clinic?
The clinic is inside Business Central Towers. Dubai Media City public parking is under Parkin Zone F; visitor/tower parking should be confirmed before arrival.
Final checklist before you go
- Confirm destination: American Hospital Dubai Media City Clinic, Business Central Towers.
- Call 800 24392 or +971 4 377 5500.
- Wait for appointment confirmation before travelling.
- Confirm doctor, specialty, fee, co-pay and insurance approval.
- Ask whether tests are done at Media City or main hospital.
- Plan Zone F/tower parking and arrive early.
- Use 998 ambulance for serious emergency symptoms.