Deira / Al Baraha EHS hospital guide: appointment, Health Card, emergency, clinics, fees, records and map
Al Kuwait Hospital Dubai is a public hospital under Emirates Health Services. Many people also search it as Kuwait Hospital Dubai, Al Kuwait Hospital Deira, or Al Baraha Hospital.
This guide gives the answers patients need before visiting: official phone, working hours, EHS appointment process, Health Card route, emergency triage, outpatient clinics, ENT robotic-surgery strength, dental, blood bank, ICU/inpatient services, fees, medical report request, parking and map.
EHS has Al Kuwait Hospital Dubai and Kuwait Hospital Sharjah. This article is for the Dubai hospital in Deira / Al Baraha. If your appointment says Sharjah, do not use this map.
Al Kuwait Hospital Dubai quick answer
| User question | Direct answer | Best action |
|---|---|---|
| Where is Al Kuwait Hospital Dubai? | Public maps/directories place it on Al Khaleej Street, Al Baraha / Deira, Dubai. | Use the map below and call 8008877 before travelling. |
| What is the official phone number? | EHS lists telephone 8008877. | Use this for appointment, Health Card, facility, medical report and complaint guidance. |
| What are working hours? | EHS lists Monday–Thursday 07:30–15:30 and Friday 07:30–12:00. | For outpatient/customer services, arrive early and confirm holiday/Ramadan timing. |
| Is emergency care available? | EHS emergency services page lists Kuwait Hospital Dubai as an emergency-service location with 24/7 service timing. | For serious emergencies, call UAE ambulance 998. |
| Can I book online? | EHS outpatient service uses UAE PASS, medical appointment booking and Customer Happiness Center check-in. | Use EHS app/website or call 8008877. Referral may be required. |
| Are fees fixed? | EHS outpatient/inpatient fees are case-based and depend on Health Card type and valid insurance if any. | Ask fee, co-pay and approval before tests, procedures or admission. |
Al Kuwait Hospital Dubai phone, address and official hours
| Detail | Information | How to use it |
|---|---|---|
| Official name | Al Kuwait Hospital Dubai | Use this name on EHS services, map search and medical report requests. |
| Common names | Kuwait Hospital Dubai, Al Kuwait Hospital Deira, Al Baraha Hospital | Useful for local navigation and old map references. |
| Area | Al Khaleej Street, Al Baraha / Deira, Dubai | Use for taxi, map and parking planning. |
| Official EHS phone | 8008877 | Appointments, EHS services, Health Card, complaints, medical reports and facility confirmation. |
| info@ehs.gov.ae | Non-urgent written EHS enquiries. | |
| Working hours | Monday to Thursday 07:30–15:30; Friday 07:30–12:00. | Best for outpatient clinics and Customer Happiness Center services. |
| Official page | EHS Al Kuwait Hospital Dubai | Use for final official service confirmation. |
“I want Al Kuwait Hospital Dubai in Al Baraha / Deira. Please confirm the correct clinic, referral requirement, Health Card or insurance rule, doctor timing, appointment slot, fee, documents, parking entrance and whether emergency/inpatient services are available for this case.”
Al Kuwait Hospital Dubai vs Kuwait Hospital Sharjah
This keyword creates confusion because EHS also operates Kuwait Hospital Sharjah. Use the appointment emirate and map carefully.
| Facility | Emirate | Key difference |
|---|---|---|
| Al Kuwait Hospital Dubai | Dubai | Public EHS hospital in Deira / Al Baraha, known for specialised treatment services and ENT robotic/plasma surgery expertise. |
| Kuwait Hospital Sharjah | Sharjah | EHS hospital in Sharjah, officially described with 24/7 emergency and a large isolation ward among EHS facilities in that emirate. |
| What users should do | Both | Check appointment SMS, referral, EHS app, map pin and emirate before travelling. |
If the appointment came through EHS, check whether it says Kuwait Hospital Dubai or Kuwait Hospital Sharjah. The names are similar but the drive is completely different.
How to book Al Kuwait Hospital Dubai appointment
EHS specialised outpatient clinics are not the same as a private walk-in clinic. Referral, Health Card or insurance and Emirates ID may be required.
- Start with EHS. Call 8008877 or use EHS website/app with UAE PASS.
- Confirm your route. Ask whether your case needs referral from emergency, primary health care, inpatient department or another EHS hospital.
- Book appointment. EHS outpatient service process includes booking a medical appointment after UAE PASS login.
- Arrive early. EHS says patients should arrive 20 minutes before the appointment and check in through the Customer Happiness Center.
- Pay fees if required. Fee depends on case, Health Card type and valid insurance if any.
- Initial assessment happens first. Vital signs and nursing assessment may be documented before doctor review.
- Doctor may order tests. Lab tests, imaging, analyses or pharmacy medicines may follow the consultation.
- Ask follow-up route. Before leaving, confirm next appointment, medicine refill, medical report and emergency instructions.
EHS specialised outpatient services may require medical referral. Do not travel only because you found the hospital on Google Maps; confirm referral and appointment first.
Health Card, Emirates ID and referral requirements
| Requirement | What EHS says | Patient action |
|---|---|---|
| Emirates ID | EHS outpatient, emergency, medical report and Health Card services commonly require valid Emirates ID. | Carry original Emirates ID and keep UAE PASS access ready. |
| Health Card | EHS Health Card allows patients to receive health and treatment services at EHS facilities. | Apply/renew before planned public-hospital care if you need EHS route. |
| Health Card validity | EHS says the electronic Health Card is linked to Emirates ID but has independent validity. | Do not assume Emirates ID alone means your Health Card is active. |
| Medical referral | EHS specialised outpatient service requires referral from emergency, primary health care, inpatient department or other EHS hospitals. | Ask whether your referral is active and accepted at Al Kuwait Hospital Dubai. |
| Insurance | EHS services may use valid medical insurance where applicable. | Ask if your insurance applies at EHS facility and whether tests/procedures need approval. |
For non-emergency EHS care, ask two questions before visiting: “Is my Health Card active?” and “Is my referral accepted for this specialty at Al Kuwait Hospital Dubai?”
Al Kuwait Hospital Dubai fees and payment questions
EHS fees are not a single private-style fixed consultation price for every patient. Fees can depend on emergency triage level, Health Card type, nationality/residency category, insurance, referral and service type.
| Cost area | Useful answer | Ask this before service |
|---|---|---|
| Outpatient consultation | EHS says outpatient fees are applied case-by-case according to Health Card type and valid insurance if any. | “What fee applies to my Health Card/insurance category today?” |
| Emergency | EHS emergency fees depend on triage level: levels 1–2 free, while lower urgency levels may be charged as per approved fees. | “What triage level and fee category was assigned to my case?” |
| Inpatient admission | EHS inpatient fees are case-based and depend on Health Card type and valid insurance if any. | “What is included in admission and what may be charged separately?” |
| Lab / imaging / pharmacy | Doctor may order tests and medicines after evaluation. | “Are these tests and medicines covered by my Health Card/insurance?” |
| Medical report | EHS lists medical report service fee as AED 50 and completion duration as 5 working days. | “Can I request this online or must I visit the Customer Happiness Center?” |
| Health Card issue | EHS lists fees by category, such as AED 20 for UAE citizens and AED 100 for resident expatriates, plus possible smart application/bank/typing-center charges. | “Which Health Card fee category applies to me?” |
“Please check my Emirates ID, Health Card and insurance. What will I pay for consultation, lab, radiology, medicine, medical report, procedure or admission if required?”
Al Kuwait Hospital Dubai outpatient clinics and services
| Service group | Services listed by EHS | Useful for |
|---|---|---|
| Customer Happiness Center | Medical complaints, inquiries, suggestions, feedback, Health Card issue/renewal, medical report request and medical appointment booking. | Administrative tasks, records, appointments, complaint route and EHS service help. |
| Specialised outpatient clinics | ENT, ophthalmology, general surgery, physiotherapy and rehabilitation, nutrition counselling, dermatology. | Specialist referrals and planned clinic visits. |
| Dental clinic | Pediatric dentistry and orthodontics, oral and dental rehabilitation, dentistry and dental surgery. | Child dental care, braces route, dental surgery and oral rehabilitation. |
| Internal medicine and cardiology | Non-communicable disease clinic, communicable disease consultation, cardiology, neurology, rheumatology, gastroenterology. | Chronic disease, heart, nerve, joint/rheumatology and digestive referrals. |
| Blood bank services | Request for blood donation, provision of blood units/components and organising blood donation campaigns. | Blood donation and blood-unit/component request routes. |
| Hospital services | Intensive Care Services and Inpatient Services. | Admission and advanced hospital care after referral or emergency assessment. |
Which Al Kuwait Hospital service should you choose?
| Your need | Best route | Before you go |
|---|---|---|
| Ear, nose, throat, snoring, tonsils, voice, head/neck issue | ENT clinic / ENT referral | Ask if referral, audiology, endoscopy, surgery assessment or robotic/plasma route is needed. |
| Eye problem | Ophthalmology clinic | Carry old eye reports/glasses and ask if dilation is likely. |
| Skin concern | Dermatology clinic | Ask if procedure, biopsy, medication or follow-up is separate. |
| Pain, mobility issue, post-injury recovery | Physiotherapy and rehabilitation clinic | Ask if doctor referral and session approval are required. |
| Dental pain, child dental issue, braces, dental surgery | Dental clinic | Confirm whether pediatric dentistry/orthodontics or surgery appointment is needed. |
| Diabetes, blood pressure, chronic illness | Non-communicable disease / internal medicine route | Bring old reports, medicine list and readings. |
| Chest pain or stroke signs | Emergency first | Call 998 or go to emergency; do not wait for outpatient appointment. |
| Need old report or certificate | Medical report request / Customer Happiness Center | Keep Emirates ID and visit details ready. |
ENT, robotic surgery and plasma technology at Al Kuwait Hospital Dubai
EHS describes Al Kuwait Hospital Dubai as distinguished for robotic surgeries in ENT, including tumor removal using robots without surgical incisions. EHS news also describes the ENT department’s work with plasma technology for ear, nose, throat, head and neck surgeries.
Ear, nose, throat, hearing, snoring, voice, tonsil, adenoid and head/neck concerns may start here.
Official EHS page highlights robotic surgery in nose, ear and throat fields.
EHS news describes plasma technology use for ENT/head-and-neck surgeries.
| ENT user intent | What to ask | Why |
|---|---|---|
| Snoring or sleep apnea surgery question | “Do I need ENT assessment, sleep study, imaging or surgical review?” | Snoring treatment depends on cause and airway anatomy. |
| Tonsil/adenoid surgery | “Is plasma technology used for this case and what is recovery time?” | EHS news links plasma technology to tonsillectomy/adenoidectomy and faster recovery claims. |
| Voice/larynx tumor concern | “Which tests and specialist referral are required before surgery discussion?” | Head/neck tumor care needs structured assessment. |
| Ear surgery/hearing issue | “Do I need audiology, imaging or ENT consultant review first?” | Hearing and ear-surgery decisions need testing. |
Do not assume robotic or plasma surgery is suitable for every ENT case. Ask the doctor what is medically needed, what is available, what is covered and what the non-surgical options are.
Dental clinic at Al Kuwait Hospital Dubai
| Dental service | Useful for | Ask before appointment |
|---|---|---|
| Pediatric dentistry | Child tooth pain, cavities, dental checkups and child-friendly dental care. | Does the child need referral or direct dental appointment? |
| Orthodontics | Braces and tooth-alignment assessment. | Is orthodontic care covered by Health Card or insurance? |
| Oral and dental rehabilitation | Complex dental restoration and functional oral care. | What is the treatment plan and cost estimate? |
| Dentistry and dental surgery | Dental procedures, oral surgery and specialist dental needs. | Is X-ray, anesthesia, surgery or medicine charged separately? |
Internal medicine, cardiology, neurology and gastroenterology
EHS groups several services under internal medicine and cardiology. These are usually referral-based specialist services, not casual walk-in private clinic visits.
| Clinic / service | Best for | Bring this |
|---|---|---|
| Non-communicable disease clinic | Diabetes, hypertension, chronic disease and long-term follow-up. | Old reports, medicine list, home readings and Health Card/insurance. |
| Communicable disease consultation | Infectious disease-related referral or assessment. | Referral, lab reports, travel/exposure history and medicine list. |
| Cardiology | Heart symptoms, referral, ECG/echo/stress-test type assessment where ordered. | Old ECG, echo, medicines and chest-pain history. |
| Neurology | Headache, seizure, numbness, weakness or nerve-related referral. | MRI/CT, previous neurologist notes and medication history. |
| Rheumatology | Joint pain, autoimmune conditions and inflammatory arthritis referral. | Lab reports, imaging, medicine list and symptom timeline. |
| Gastroenterology | Digestive symptoms, liver/stomach/intestine referral and endoscopy-related questions. | Old endoscopy, ultrasound, lab reports and medicine list. |
Blood bank services at Al Kuwait Hospital Dubai
EHS lists blood bank services at Al Kuwait Hospital Dubai, including blood donation requests, provision of blood units/components and organising donation campaigns.
Use EHS route for donation-related service guidance.
Hospital/clinical teams may request units or components according to medical need.
EHS page lists request to organise a blood donation campaign.
Before going for donation, call 8008877 and ask about eligibility, required ID, current donation timing and whether the service is active at the hospital that day.
ICU and inpatient services
EHS lists Intensive Care Services and Inpatient Services for Al Kuwait Hospital Dubai. EHS inpatient service accepts referred cases from emergency departments, specialised outpatient clinics, labour rooms, intensive care units, operating rooms, other EHS hospitals or other health institutions.
| Inpatient question | Useful answer | Ask before admission |
|---|---|---|
| Can I self-admit? | EHS inpatient services require hospital admission order by the treating doctor. | Ask which department is admitting and why. |
| What documents are needed? | EHS lists valid Emirates ID; if not available, passport copy may be requested. | Carry ID, Health Card, insurance and referral papers. |
| Are inpatient fees fixed? | EHS says fees are case-by-case according to Health Card type and valid insurance if any. | Ask billing to explain estimate, approval and uncovered items. |
| Is inpatient service 24/7? | EHS inpatient service provision timing is listed as 24/7. | For admission questions, follow the doctor/emergency route. |
Emergency route at Al Kuwait Hospital Dubai
EHS emergency service works by triage priority, not arrival order. Serious cases are assessed first. Police: 999. Fire / Civil Defence: 997.
| Situation | Best action | Why |
|---|---|---|
| Chest pain, stroke signs, severe breathing difficulty | Call 998 or go to nearest emergency department. | Time-sensitive emergency. |
| Major injury, severe bleeding, poisoning, unconsciousness | Use ambulance/emergency route. | Needs immediate triage. |
| Moderate symptoms but stable | Call 8008877 and ask whether emergency or clinic is the correct route. | Avoid wrong department and fees confusion. |
| Need urgent ENT issue after hours | Use emergency route if severe; otherwise call for outpatient/ENT appointment. | ENT specialty services may not run like normal OPD at all hours. |
| Minor non-emergency issue | Use primary care/referral route first. | EHS outpatient clinics are referral-based. |
EHS says emergency service fees depend on case classification. Triage levels 1–2 are free, while lower-urgency levels may have approved fees depending on category and insurance.
How to request a medical report from Al Kuwait Hospital Dubai
EHS medical report service lets patients request a report showing health condition and status based on services received from EHS healthcare facilities.
| Medical report detail | EHS information | Patient action |
|---|---|---|
| How to request | Online with UAE PASS or in person through the Customer Happiness Center. | Use EHS website/app for recent eligible visits; visit center for older/complex requests. |
| Fee | AED 50. | Pay through EHS channel when submitting. |
| Completion duration | 5 working days. | Do not wait until the last day before visa, insurance or second opinion deadline. |
| Required document | Valid Emirates ID. | Keep Emirates ID and patient visit details ready. |
| Digital limitation | EHS says digital channels apply for outpatient visits up to 6 months and inpatient services up to 2 years; older requests need Customer Happiness Center. | If your visit is older, go through the facility’s Customer Happiness Center route. |
Official service: EHS Request for a Medical Report.
Parking and arrival tips near Al Kuwait Hospital Deira
Al Khaleej Street / Al Baraha can be busy because Dubai Hospital, residential blocks, shops and local traffic are nearby. Arrive early for registration and parking.
| Visit type | Best action | Why it helps |
|---|---|---|
| Outpatient appointment | Arrive at least 20 minutes early. | EHS outpatient process includes Customer Happiness Center check-in and vitals. |
| Customer Happiness Center service | Go during official working hours. | Reports, Health Card, complaints and appointment support follow service-center timing. |
| Patient with mobility issue | Use drop-off first, then park. | Patient can check in while family handles parking. |
| Emergency | Use ambulance or emergency entrance guidance. | Do not waste time searching for regular parking. |
| Taxi / ride app | Enter “Al Kuwait Hospital, Al Khaleej Street, Al Baraha, Deira, Dubai.” | Prevents confusion with Kuwait Hospital Sharjah. |
When calling 8008877, ask: “Which entrance should I use for outpatient clinic, emergency, Customer Happiness Center, medical report or blood bank?” Different tasks may not use the same route.
EHS complaints, inquiries and government help
| Need | Official route | What to do |
|---|---|---|
| General EHS inquiry | 8008877, info@ehs.gov.ae, EHS website/app, live chat and Customer Happiness Center. | Use for appointment, facility, Health Card and service questions. |
| Medical complaint | EHS medical complaint service. | Complaint should clearly state patient name, facility name, staff names if possible, cause of complaint and attach medical reports. |
| Medical report | EHS Request for Medical Report. | Use UAE PASS or Customer Happiness Center depending on visit age. |
| Emergency | 998 ambulance, 999 police, 997 fire / civil defence. | Use immediately for serious symptoms or safety danger. |
| Health Card | EHS Health Card service. | Apply or renew online; fees and validity depend on category. |
Al Kuwait Hospital Dubai Google Map
Use this map for orientation. Before leaving, check the appointment emirate and confirm whether your visit is for Dubai, not Kuwait Hospital Sharjah.
Local patient tips before visiting
Confirm clinic, referral, timing, Health Card and insurance before travelling.
EHS services commonly require valid Emirates ID and UAE PASS access.
Specialised outpatient clinics may require referral from primary care, emergency or EHS hospital.
EHS says outpatient patients should arrive 20 minutes before appointment.
Fees depend on case, Health Card type and valid insurance if any.
Do not confuse Al Kuwait Hospital Dubai with Kuwait Hospital Sharjah.
FAQs about Al Kuwait Hospital Dubai
Where is Al Kuwait Hospital Dubai located?
Public map and directory listings place Al Kuwait Hospital Dubai on Al Khaleej Street, Al Baraha / Deira, Dubai, United Arab Emirates.
What is the phone number for Al Kuwait Hospital Dubai?
The official EHS facility page lists telephone 8008877.
What are Al Kuwait Hospital Dubai working hours?
EHS lists Monday to Thursday from 07:30 to 15:30 and Friday from 07:30 to 12:00 for the facility page. Call before visiting during public holidays or Ramadan.
Is Al Kuwait Hospital Dubai a government hospital?
Yes. EHS describes Al Kuwait Hospital Dubai as a public hospital under Emirates Health Services.
How do I book an appointment at Al Kuwait Hospital Dubai?
Use EHS website/app with UAE PASS or call 8008877. EHS outpatient specialised clinics may require referral, valid Health Card or valid medical insurance.
Do I need a Health Card for Al Kuwait Hospital Dubai?
For EHS outpatient specialised clinics, EHS lists valid Health Card or valid medical insurance among the conditions. Confirm your exact requirement before visiting.
How much are Al Kuwait Hospital Dubai fees?
EHS says outpatient and inpatient fees are case-based and depend on Health Card type and valid insurance if any. Emergency fees depend on triage classification.
What services are available at Al Kuwait Hospital Dubai?
EHS lists Customer Happiness Center services, ENT, ophthalmology, general surgery, physiotherapy and rehabilitation, nutrition, dermatology, dental services, internal medicine and cardiology services, blood bank, intensive care and inpatient services.
Is Al Kuwait Hospital Dubai known for ENT surgery?
Yes. EHS states that Al Kuwait Hospital Dubai is distinguished for robotic surgeries in the nose, ear and throat fields, and EHS news describes ENT plasma-technology surgeries at the hospital.
Does Al Kuwait Hospital Dubai have emergency services?
EHS emergency service page lists Kuwait Hospital Dubai as an emergency-service location, with emergency service provision timing 24 hours a day, 7 days per week. For life-threatening cases, call 998.
How can I request a medical report from Al Kuwait Hospital Dubai?
Use EHS Request for Medical Report service online with UAE PASS or in person through the Customer Happiness Center. EHS lists AED 50 fee and 5 working days completion duration.
Is Al Kuwait Hospital Dubai the same as Kuwait Hospital Sharjah?
No. Al Kuwait Hospital Dubai is in Dubai, while Kuwait Hospital Sharjah is a separate EHS hospital in Sharjah. Check your appointment emirate before travelling.
Final patient checklist
- Confirm destination: Al Kuwait Hospital Dubai, Al Khaleej Street, Al Baraha / Deira.
- Call EHS 8008877 before travelling.
- Check whether your appointment is Dubai or Sharjah.
- Carry Emirates ID, Health Card, insurance card and referral.
- Arrive 20 minutes early for outpatient appointment.
- Ask case-based fee, insurance rule and approval before tests or procedures.
- Use 998 ambulance or nearest emergency department for serious symptoms.
- Use EHS medical report service for official records after treatment.