Al Zahra Hospital Dubai: appointment, doctors, fees, packages, emergency, insurance and map
Al Zahra Hospital Dubai is a private multispecialty hospital on Sheikh Zayed Road, near Al Barsha and Mashreq Metro Station.
This page is written for patients who want real answers before visiting: phone number, doctor names, departments, packages, maternity fees, cardiology prices, breast screening, bariatric prices, telehealth, insurance, medical records, parking, emergency help and DHA support.
Call +971 4 378 6666. Email info@azhd.ae. General hours are Sat–Thu 8:00 AM–9:00 PM and Friday 9:00 AM–7:00 PM. Emergency is listed as 24 hours.
This page is about Al Zahra Hospital Dubai on Sheikh Zayed Road. Some users confuse it with old Al Zahra searches or similarly named facilities in other emirates. Use “Al Zahra Hospital Dubai, Sheikh Zayed Road, near Mashreq Metro” in taxi apps and insurance calls.
Phone number, address, email and opening hours
Al Zahra Hospital Dubai’s official contact page lists the hospital at Sheikh Zayed Road, Dubai, United Arab Emirates.
The hospital also shows Al Barsha / Mashreq Metro as the key location context on package pages, which is useful for visitors using metro or taxi.
| Detail | Information | What patients should do |
|---|---|---|
| Hospital name | Al Zahra Hospital Dubai | Use the full name in Google Maps, ride apps and insurance calls. |
| Address | Al Zahra Hospital Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates | Use live navigation because Sheikh Zayed Road service roads and exits can confuse first-time visitors. |
| Landmark | Al Barsha side, near Mashreq Metro Station | Good for taxi drivers and visitors coming from Mall of the Emirates side. |
| Phone | +971 4 378 6666 | Use for appointments, departments, doctor timing, packages, insurance and emergency routing. |
| info@azhd.ae | Use for non-urgent written confirmation, follow-up and support queries. | |
| Hospital hours | Saturday–Thursday: 8:00 AM–9:00 PM. Friday: 9:00 AM–7:00 PM. | Confirm doctor-specific clinic timing before travelling. |
| Emergency | Emergency: 24 hours | Use emergency immediately for severe symptoms. |
| License note | MOH License No: NMNP8BFM-260522 appears in the official footer. | Use DHA Medical Registry if you want independent facility/professional verification. |
How to book an Al Zahra Hospital Dubai appointment
The official website uses doctor pages, package forms, telehealth request steps and the main call center.
For most patients, the safest route is to call first, because live doctor timing, fee, insurance and package availability can change.
- Choose the route: OPD, emergency, telehealth, package, maternity, surgery estimate or report review.
- Choose the department: cardiology, OB-GYN, pediatrics, dermatology, ENT, orthopedics, urology, emergency, radiology or other specialty.
- Shortlist a doctor: use the doctors table below to find the right specialty.
- Call +971 4 378 6666: ask for available slot, doctor timing and branch confirmation.
- Ask fee and insurance: confirm cash fee, co-pay, approval requirement, follow-up rule and expected test costs.
- Bring documents: Emirates ID/passport, insurance card, old reports, scans, prescriptions, allergy list and payment method.
- Reach early: first-time patients should allow time for registration and insurance checks.
“I want an appointment at Al Zahra Hospital Dubai on Sheikh Zayed Road. Please confirm doctor name, department, timing, fee, insurance co-pay, approval requirement, package option, parking/valet and how early I should arrive.”
Al Zahra Hospital Dubai doctors by specialty
The official doctor directory lists doctors across many specialties. This table includes visible official doctor names and specialties so users can shortlist before calling.
Doctor timing is not fully fixed in the text view, so patients should call +971 4 378 6666 for live schedule.
| Specialty / need | Doctors visible in official directory | Best use |
|---|---|---|
| Vascular surgery | Dr. Salam Abou Taam – Consultant Vascular Surgeon | Vascular and endovascular surgery, circulation problems, diabetic foot vascular evaluation. |
| Orthopedics / sports injury | Dr. Mazen Daoud – Consultant Orthopedic Surgeon, Sports Injuries & Traumatology; Dr. Elie Romanos – Consultant Orthopedic Surgeon | Joint pain, trauma, sports injury, fracture, knee/shoulder problems and orthopedic opinions. |
| Emergency medicine | Dr. Prakash Mohanasundaram – Specialist Emergency Medicine; Dr. Rasha Alkhateeb – Consultant Emergency Medicine | Urgent symptoms, triage, acute illness and emergency department care. |
| Pulmonology | Dr. Julio Gómez-Seco – Consultant Pulmonology & Sleep Respiratory Medicine; Dr. Jihan Ezzat – Consultant Pulmonology | Asthma, COPD, cough, sleep-related breathing, respiratory symptoms and pulmonary review. |
| Critical care / internal medicine | Dr. Anas Massad – Consultant in Critical Care & Internal Medicine; Dr. Mohamed Khamis – Senior Specialist in Critical Care | Complex medical cases, ICU/critical care questions and serious internal medicine conditions. |
| Endocrinology / diabetes | Dr. Omar Dhaimat – Head of Endocrinology & Diabetic Center | Diabetes, thyroid, hormonal disorders and metabolic health. |
| ENT | Dr. Tamer Omar Fawzy – Consultant ENT Surgery; Dr. Dimitre Christoph – Consultant ENT & Head and Neck Surgeon | Sinus, ear, throat, hearing, voice, snoring and ENT surgery review. |
| Family medicine | Dr. Areej Osman Al Khalil – Specialist Family Medicine | General symptoms, chronic care, first consultation and referrals. |
| OB-GYN / maternity | Dr. Manal Ibrahim Sabbar – Consultant Obstetrics & Gynecology; Dr. Samina Dornan – Consultant Maternal and Fetal Medicine; Dr. Louay H. Zayed – Consultant Obstetrics & Gynecology, IVF and Maternal-Fetal Medicine | Pregnancy, delivery, fetal medicine, IVF-related OB-GYN and maternity package planning. |
| Gastroenterology | Dr. Mayada Elnegouly – Consultant Gastroenterology & Hepatology | Digestive disease, liver issues, endoscopy-related concerns and abdominal symptoms. |
| Dermatology | Dr. Omnia Khater – Specialist Dermatology & Cosmetology | Skin, hair, acne, rashes, cosmetic dermatology and procedures. |
| Neurology / sleep | Dr. Tania Tayah – Consultant Neurologist / Clinical Neurophysiology & Sleep Medicine | Headache, nerve symptoms, sleep-related neurological issues and neurophysiology. |
| General surgery | Dr. Mohamed Wehbe – Consultant General Surgery | Hernia, gallbladder, abdominal surgery and general surgical review. |
Use this list to choose the right department. Then call the hospital for live timing, language preference, fee, insurance coverage and whether the doctor handles follow-up reports.
Departments, specialties and treatments at Al Zahra Hospital Dubai
The official departments page lists a wide range of specialties, and the hospital notes a 187-bed state-of-the-art facility with JCI accreditation.
Below is a user-focused version of those services.
| User intent | Relevant department | What to ask before booking |
|---|---|---|
| Chest pain, palpitations, high BP, heart screening | Cardiology, emergency if severe | Ask if ECG, echo, stress test, Holter, angiogram or insurance approval may be needed. |
| Pregnancy, fetal medicine, delivery, women’s health | Obstetrics & Gynecology, Maternal & Fetal Medicine, Neonatology | Ask package price, doctor availability, room stay, anesthesia, newborn care and exclusions. |
| Child fever, newborn care, pediatric surgery/urology/orthopedics | Pediatrics, Neonatology, Pediatric Surgery, Pediatric Urology, Pediatric Orthopedics | Ask whether the child needs ER, pediatrician or pediatric subspecialist. |
| Skin, hair, rash, cosmetic procedures | Dermatology | Ask if procedure, medicine, laser or test cost is separate from consultation. |
| Sinus, hearing, throat, dizziness | Ear Nose and Throat | Ask about endoscopy, hearing tests and procedure costs. |
| Joint pain, fracture, back pain, sports injury | Orthopaedics, Pediatric Orthopedics, Physiotherapy, Radiology | Ask if X-ray, MRI, plaster, injection or physiotherapy approval is needed. |
| Kidney stone, prostate, urinary issues | Urology, Pediatric Urology, Stone Clinic, Radiology, Laboratory | Carry urine tests, ultrasound, CT or PSA reports if available. |
| Digestive disease, piles, colorectal issues | Gastroenterology and Endoscopy, Colorectal/Proctology, General Surgery | Ask if fasting, endoscopy approval or surgery estimate is needed. |
| Cancer screening and breast care | Breast Center, Cancer Center, Hematology, Radiology, Pathology | Ask if mammogram, ultrasound, consultation and follow-up are included in package. |
| Wounds, diabetic foot, healing support | Wound care, Vascular and Endovascular Surgery, HBOT, Endocrinology | Ask if dressing, vascular imaging, HBOT sessions and diabetes review are covered. |
Al Zahra Hospital Dubai consultation fees and cost questions
The official site does not publish one universal consultation fee for every doctor and specialty.
That is normal for private hospitals. The cost depends on doctor level, department, insurance, approval, tests, scans, medicines, procedures and follow-up rules.
| Cost area | What can change the price? | Ask this before visit |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit/follow-up, cash vs insurance. | “What is the cash fee and what is my co-pay for this exact doctor?” |
| Emergency | Triage, tests, medicines, observation, procedure or admission. | After stabilization: “Can billing explain itemized charges and approval status?” |
| Cardiology | ECG, echo, Holter, stress testing, angiogram or angioplasty. | “Which cardiac tests are likely and are they approved by insurance?” |
| Maternity | Antenatal package, delivery type, room, anesthesia, newborn care and NICU. | “Please explain inclusions and exclusions in writing.” |
| Radiology | X-ray, ultrasound, CT, MRI, contrast and report timing. | “Does this scan need pre-approval and is contrast included?” |
| Surgery | Surgeon, anesthesia, OT, implants, consumables, medicines, room and ICU. | “What is included, excluded and likely to be billed separately?” |
“Please confirm the doctor fee, insurance co-pay, approval requirement, follow-up policy, expected test cost and whether any package applies to my visit.”
Official package prices at Al Zahra Hospital Dubai
Unlike normal consultation fees, several package prices are published on official package pages.
Always confirm whether a package is active today, whether it is self-pay only, and whether insurance can be used.
| Package category | Officially listed prices / details | Important user note |
|---|---|---|
| Cardiology packages | Health Heart Package AED 2,900; Risk Assessment Package AED 6,200; Coronary Angiogram AED 11,000; Coronary Angioplasty AED 40,000. | Ask if consultation, labs, scans, cath lab fees, admission and follow-up are included. |
| Breast packages | Mammogram + consultation AED 500; breast ultrasound + consultation AED 900; mammogram + breast ultrasound + consultation AED 1,200. | Ask age suitability, report timing, doctor review and follow-up plan. |
| Bariatric surgery | Laparoscopic sleeve AED 29,000; mini gastric bypass AED 32,000; gastric band insertion AED 30,000; band removal AED 25,000; ESG AED 30,000; balloon 12 months AED 14,500. | Discharge medicines are excluded; additional stays/investigations may be discounted but separate. |
| HBOT oxygen therapy | 1 session AED 1,346; 5 sessions AED 5,500; 10 sessions AED 10,000; 20 sessions AED 18,000; 40 sessions AED 32,000; 100 sessions AED 60,000. | Ask if doctor assessment, contraindications and insurance approval are required before sessions. |
| Package categories | Maternal & Fetal Medicine, Urology, Wellness, Bariatric, Dialysis, Cardiology, Maternity, Cancer screening, HBOT and Breast Packages are listed. | Ask if package price includes consultation, tests, reports and follow-up. |
Al Zahra Hospital Dubai maternity and delivery packages
Maternity is one of the highest-intent searches for Al Zahra Hospital Dubai.
The official maternity pages publish detailed package prices and exclusions. These details are more useful than generic “maternity care available” text.
| Package | Official price / inclusion highlights | Key exclusions / warnings |
|---|---|---|
| Antenatal Package 28 Weeks | AED 3,900. Includes up to 6 OB consultations, CBC, hemoglobin, blood grouping, antibody screen, infection tests, urine tests, CTG, HVS, GTT, ultrasound screening, midwife labor preparation and free antenatal classes. | Confirm visit schedule, scan timing, insurance/cash rules and whether extra scans/tests are separate. |
| Antenatal Package 12 Weeks | AED 5,900. Includes up to 12 OB consultations, blood tests, urine tests, CTG, HVS, GTT, ultrasound screening, anomaly scan, nuchal scan item, TSH, toxoplasma IgG and free antenatal classes. | Ask if any high-risk pregnancy needs extra MFM scans or tests outside the package. |
| Normal Delivery Package | AED 9,900, self-paying only. Includes 1 night / 2 days stay, delivery room, obstetrician fees, pediatrician fees, CBC x2, CTG, baby blood group, COOMBS, bilirubin, newborn screening, audiogram, newborn vaccines, routine meds/consumables, postpartum visit and breastfeeding consultation. | Excludes extra stay, NICU, blood transfusion, complications, Anti-D, ear piercing, phototherapy, epidural and stem cell collection. |
| C-Section Delivery Package | AED 21,500, self-paying only. Includes 3 nights / 4 days stay, surgeon, anesthesia professional fees, operating room, obstetrician fees, pediatrician visits and maternity investigations. | Ask about complications, NICU, extra stay, blood transfusion, Anti-D, phototherapy and room upgrades. |
| MFM Normal Delivery Package | AED 12,000. VIP room additional AED 4,500. Includes mother’s care, baby’s care, postpartum visit, breastfeeding consultation, follow-up with MFM consultant and ultrasound within 4 weeks. | Normal-to-C-section conversion applies C-section package. Twin bearing: 50% off for each additional baby twin. |
| MFM C-Section Standard Package | AED 25,000. 3 nights / 4 days stay. VIP additional AED 6,000. Includes surgeon/anesthesia/OR, mother and newborn investigations, routine medicines/consumables and postpartum follow-up. | Excludes extra stay, NICU, complications, blood transfusion, Anti-D, ear piercing, phototherapy and stem cells. |
Ask for the inclusion/exclusion sheet before payment. Delivery packages look simple until NICU, emergency C-section, extra stay, blood transfusion, phototherapy or complications appear.
Insurance partners, payment and approval checks
The official insurance partners page lists many insurance/TPA names, including Al Buhaira, Aetna, ADNIC, Wapmed, Aafiya, Vidal Health, Saudi Arabian Insurance Company, Now Health, Neuron, NGI, NAS, MSH, MedNet, Iris, Inayah, Dubai Insurance, AXA, Nextcare, MetLife and Almadallah.
A logo on the insurance page does not mean every plan, doctor, test, scan, package, surgery or admission is covered.
Ask if your exact plan covers the doctor, department and consultation type.
Ask if lab, imaging, medicines and procedures need separate approval.
Ask for approval status, room category, deposit rules and exclusions.
- Call the hospital and your insurer/TPA before planned visits.
- Ask if pre-approval is needed for MRI, CT, surgery, delivery, admission or HBOT.
- Ask whether package prices are cash-only or insurance-eligible.
- Keep approval SMS, emails, claim forms, invoices and reports.
- If rejected, ask for the reason in writing.
Parking, metro, taxi and arrival tips
Al Zahra Hospital Dubai is on Sheikh Zayed Road near Al Barsha and Mashreq Metro.
The official site does not publish a fixed parking fee in the text view, so this page should not invent one.
| Arrival method | Best for | Practical advice |
|---|---|---|
| Car | Families, maternity, children, elderly patients and people carrying reports. | Call and ask where patients should park today and whether valet is available. |
| Taxi / ride app | Patients who should avoid parking stress. | Enter “Al Zahra Hospital Dubai, Sheikh Zayed Road, near Mashreq Metro.” |
| Metro | Visitors who can walk comfortably from Mashreq Metro. | Check heat, walking distance and patient condition before choosing metro. |
| Drop-off first | Pregnant patients, children, elderly people, pain or mobility issues. | Drop the patient at the entrance while another adult handles parking. |
“Where should patients park today, is valet available, and are there any parking charges?”
Telehealth appointment at Al Zahra Hospital Dubai
Al Zahra’s telehealth page says the service gives existing and new patients access to licensed doctors through real-time video/voice consultation using computers or smartphones.
Telehealth can reduce travel time and infection risk, but it is not for emergency symptoms.
| Step | Official process | Patient note |
|---|---|---|
| 1 | Call +971 4 378 6666 or request through the portal. | Explain whether it is new consultation, follow-up or report review. |
| 2 | Call center assists with registration and booking. | They may ask questions to check whether emergency care is needed. |
| 3 | You receive terms/conditions link and payment link. | Check amount, appointment time and device requirements. |
| 4 | After payment confirmation, appointment link is sent to registered email. | Use stable internet, camera/audio and quiet location. |
Chest pain, stroke symptoms, serious breathing difficulty, heavy bleeding, collapse, poisoning or severe allergic reaction needs emergency response, not online booking.
Medical records, reports and release of information
Al Zahra’s Release of Information page says any patient has the right to ask for a copy of their medical records.
A detailed medical report may have a fee, and records are released through the Medical Records Department.
| Need | Official rule | What to do |
|---|---|---|
| Copy of medical records | Patients may request copies of records contained in their medical record. | Use the Release of Information process. |
| Detailed medical report | A fee may be charged for a detailed medical report. | Ask price and expected delivery time before request. |
| Consent form | Consent is needed to release information to a nominee/representative. | Send the completed form to mrdhelpdesk@azhd.ae. |
| Medical Records Department | Release of Information is open 10:00 AM until 9:00 PM. | Confirm timing before visiting for records. |
| Lab reports | Lab results are made available in mobile application and SMS link once authorized. | For email/in-person report requests, wait until final report is authorized. |
DHA and UAE government help for patients
Al Zahra Hospital Dubai is private, but official Dubai and UAE services can help with verification, complaints, insurance disputes and emergency response.
| Need | Official route | How it helps |
|---|---|---|
| Verify a doctor/facility | Dubai Medical Registry | Search DHA-registered healthcare professionals or facilities. |
| Medical complaint | DHA Submit Medical Complaint | Free service for complaints against healthcare professionals or facilities. |
| Insurance complaint | DHA unified insurance complaint system | Free route for feedback, complaint or dispute against insurance companies. |
| DHA help | 800 342 inside UAE; +971 4 599 1200 outside UAE | Use for DHA service help and complaint support. |
| Emergency | 998 ambulance, 999 police, 997 fire/civil defence | Use for urgent life-threatening events. |
Keep appointment confirmations, invoices, doctor names, dates, reports, prescriptions, insurance approval/rejection and the hospital’s written response before filing an official complaint.
Emergency guidance: when not to wait for an appointment
Al Zahra Hospital Dubai lists emergency as 24 hours.
If symptoms are life-threatening, do not compare fees, parking or doctor schedules first.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be seen by medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medicine list and allergy information.
- Once stable, ask billing for itemized charges and insurance approval status.
Al Zahra Hospital Dubai Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, service-road access and entrance guidance.
Al Zahra Hospital Dubai video
This video section gives visitors a visual reference before visiting. Use it for orientation only; live doctors, fees, insurance approval and parking must still be confirmed before travelling.
If the video does not load, open the Al Zahra Hospital Dubai YouTube channel from the hospital’s official social links or search the video title directly on YouTube.
Local insider tips for Al Zahra Hospital Dubai
- Use morning appointments for complex visits. If labs, imaging or approvals are likely, morning leaves more same-day time.
- Say the location clearly. “Al Zahra Hospital Dubai, Sheikh Zayed Road, near Mashreq Metro” avoids wrong-location confusion.
- For maternity, keep the package sheet. Normal and C-section prices have exclusions that matter.
- For cardiology, ask about tests early. ECG, echo, stress tests and angiogram can change cost and approval needs.
- For breast screening, ask when the doctor explains results. Screening is only useful if you understand the report and next step.
- For bariatric packages, ask what is excluded. Discharge medicines, extra stay and extra investigations may not be included.
- For HBOT, ask medical suitability first. Multi-session packages are expensive and should match medical need.
- Use drop-off for elderly, children and pregnancy. Let the patient enter first while another adult handles parking.
- Save all approvals. Keep SMS, emails, invoices and package terms until billing is closed.
- For records, use the official ROI route. Reports may not be released to another person without proper consent.
FAQs about Al Zahra Hospital Dubai
What is the phone number for Al Zahra Hospital Dubai?
The main phone number is +971 4 378 6666. Use it for appointments, doctor timing, emergency routing, package questions, insurance and parking guidance.
Where is Al Zahra Hospital Dubai located?
Al Zahra Hospital Dubai is located on Sheikh Zayed Road, Dubai, near Al Barsha and Mashreq Metro Station.
What are Al Zahra Hospital Dubai opening hours?
General hospital hours are Saturday to Thursday from 8:00 AM to 9:00 PM and Friday from 9:00 AM to 7:00 PM. Emergency is listed as 24 hours.
How do I book an appointment at Al Zahra Hospital Dubai?
Call +971 4 378 6666, choose the department, confirm the doctor, ask the fee, check insurance approval and carry Emirates ID, insurance card and reports.
Which doctors are available at Al Zahra Hospital Dubai?
The official directory lists doctors across vascular surgery, orthopedics, emergency medicine, pulmonology, endocrinology, ENT, OB-GYN, gastroenterology, dermatology, neurology, surgery and more. Live schedules should be confirmed by phone.
How much is consultation at Al Zahra Hospital Dubai?
The hospital does not publish one fixed consultation fee for every doctor. Fees can change by doctor, specialty, insurance, co-pay, tests, scans and follow-up rules.
What maternity packages does Al Zahra Hospital Dubai offer?
Official maternity pages list antenatal packages at AED 3,900 and AED 5,900, normal delivery at AED 9,900 self-paying only, and C-section delivery at AED 21,500 self-paying only. MFM packages list normal delivery at AED 12,000 and C-section standard at AED 25,000.
What cardiology packages are available at Al Zahra Hospital Dubai?
The cardiology package page lists Health Heart Package AED 2,900, Risk Assessment Package AED 6,200, Coronary Angiogram AED 11,000 and Coronary Angioplasty AED 40,000.
Does Al Zahra Hospital Dubai accept insurance?
The hospital lists many insurance partners, including Aetna, ADNIC, Neuron, NGI, NAS, MedNet, Dubai Insurance, AXA, Nextcare, MetLife and others. Coverage still depends on your exact plan and approval rules.
Does Al Zahra Hospital Dubai offer telehealth?
Yes. The telehealth page says patients can call or request through the portal, complete registration and payment steps, and receive a teleconsultation link by email.
How can I get medical records from Al Zahra Hospital Dubai?
Use the Release of Information process. Patients may request copies of records, detailed medical reports may have a fee, and consent is required when records are released to a representative.
What should I bring to Al Zahra Hospital Dubai?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, referral or approval papers if required, and a payment method for co-pay or uncovered services.
Final takeaway
A strong Al Zahra Hospital Dubai visit starts before leaving home.
Confirm doctor timing, consultation fee, insurance approval, package terms and parking first. For severe symptoms, use emergency care immediately. For planned care, this article gives the details most users need before the final booking step.