Dubai Media City clinic appointment and doctors at American Hospital Media City Clinic
American Hospital Dubai Media City Clinic is on the ground floor of Business Central Towers, close to Sheikh Zayed Road, JLT, Dubai Internet City and Dubai Marina.
This guide gives what patients usually need before visiting: phone, address, Makani, appointment steps, clinic services, doctor names, fees questions, insurance checks, parking, map, video and Dubai health complaint/help routes.
General number: 800 24392
Direct/appointment line: +971 4 377 5500
Email: info@ahdubai.com
Emergency in UAE: 998 ambulance
American Hospital has several Dubai branches. For this clinic, say: “American Hospital Dubai Media City Clinic, Business Central Towers, ground floor.” This avoids confusion with Oud Metha main hospital, Dubai Hills, Jumeirah, Mira or Al Barsha clinics.
American Hospital Dubai Media City Clinic quick answer
| User question | Answer | Best next step |
|---|---|---|
| Where is the clinic? | Ground Floor, Business Central Towers, Dubai Media City. | Use the map section and say “Business Central Towers” to the driver. |
| What is the phone number? | 800 24392 is listed for the branch; +971 4 377 5500 appears on the official appointment/insurance pages. | Call and confirm doctor, appointment, fee, insurance and parking. |
| What services are available? | Dentistry, dermatology, diabetes/endocrinology/nutrition, OB-GYN, orthopedics, pediatrics, physiotherapy, plastic/cosmetic surgery, primary care, psychiatry and sleep medicine. | Use the service table below to pick the right department. |
| Can I book online? | Yes, the official page has an appointment form. | Appointment is confirmed only after customer service contacts you. |
| Are fees published? | No fixed public fee is shown for every doctor and service. | Ask cash fee, insurance co-pay, approval and follow-up rule before visiting. |
| Is this an emergency clinic? | This is an outpatient clinic, not the main hospital emergency department. | For serious symptoms, call 998 or go to the nearest ER. |
American Hospital Dubai Media City Clinic phone, address and Makani
| Detail | Information | How to use it |
|---|---|---|
| Clinic name | American Hospital Dubai Media City Clinic | Use full name when booking, calling insurance or ordering taxi. |
| Address | Business Central Towers, Ground Floor, Dubai Media City, Dubai | Best landmark for taxi and map navigation. |
| Nearby areas | Sheikh Zayed Road, JLT, Dubai Internet City, Dubai Marina, Al Sufouh | Useful for workers and residents nearby who need quick OPD care. |
| Makani number | 15374 77329 | Use for precise Dubai location lookup when maps are confusing. |
| General phone | 800 24392 | Best first call for appointment, branch direction and clinic enquiry. |
| Direct line | +971 4 377 5500 | Useful for appointment or branch-related help when shown by the official pages. |
| info@ahdubai.com | Use for non-urgent written enquiries and follow-up. | |
| Official branch page | Media City Clinic page | Use for final appointment form and current doctor/service verification. |
American Hospital Dubai Media City Clinic opening hours
Third-party map and booking listings commonly show the Media City Clinic as open around 8:00 AM to 8:00 PM, but the safest action is to call 800 24392 or +971 4 377 5500 before visiting. Doctor schedules and clinic reception hours can change.
Call first for doctor timing, especially for pediatrics, OB-GYN, dermatology, dental and physiotherapy.
Ask if insurance approval can be checked before arrival.
Ask if the same doctor will review results and whether follow-up is charged.
American Hospital Media City appointment booking
The official page has a request form with specialty, doctor, personal details and booking fields. The page clearly says the appointment is confirmed only after a customer service representative contacts you.
- Select the needed service: primary care, dental, dermatology, pediatrics, OB-GYN, endocrinology/diabetes, physiotherapy, orthopedics, psychiatry or sleep medicine.
- Use the official Media City Clinic appointment form.
- Choose specialty and doctor if you already know the name.
- Enter correct phone/email because the confirmation call matters.
- Do not travel only because you submitted the form.
- For same-day or busy-schedule visits, call 800 24392.
- Before leaving, confirm branch, doctor, timing, fee, insurance, parking and documents.
“I want to book at American Hospital Dubai Media City Clinic, Business Central Towers. Please confirm doctor name, specialty, appointment time, cash consultation fee, insurance co-pay, approval requirement, follow-up rule and parking guidance.”
American Hospital Dubai Media City Clinic fees and billing questions
The clinic does not publish one fixed fee for every doctor, service and insurance plan. For a useful visit, ask the fee question by doctor + specialty + insurance card.
| Cost area | What changes the cost? | Ask this before booking |
|---|---|---|
| Primary care consultation | Doctor, insurance plan, first visit/follow-up and co-pay. | What is the cash fee and my insurance co-pay for this doctor? |
| Specialist consultation | Specialty, doctor grade, referral rules and insurer approval. | Is pre-approval needed for this specialist? |
| Dental | Consultation, cleaning, X-ray, root canal, crown, implant, orthodontics or hygiene visit. | Is X-ray/procedure/material separate from consultation? |
| Dermatology | Consultation, skin procedure, laser, biopsy, injection, cosmetic treatment or medicine. | Is procedure/laser/test billed separately? |
| OB-GYN | Consultation, ultrasound, lab tests, pregnancy follow-up, procedure or hospital referral. | Does today’s visit include scan/lab, or are they separate? |
| Pediatrics | Consultation, vaccine, lab test, referral or urgent assessment. | Is vaccine or lab separate from doctor fee? |
| Physiotherapy | Assessment, number of sessions, insurance approval and treatment plan. | How many sessions are approved and what is the per-session price? |
| Sleep medicine / psychiatry | Consultation duration, assessment, therapy, sleep study referral and insurance approval. | Is the consultation, test or therapy covered by my plan? |
Clinic fees can change by doctor and insurance plan. If the visit is not urgent, ask the current fee and get the confirmation by SMS/email or screenshot.
American Hospital Dubai Media City Clinic services
The official Media City Clinic page lists these services and describes the clinic as a 15,300 sq ft modern healthcare space with secure electronic medical record sharing between the clinic and the hospital.
| Official service | Useful for | Before you book |
|---|---|---|
| Primary Care Clinic | Family medicine, common illness, checkups, chronic care, wellness and referral. | Ask if walk-in is accepted or appointment is required. |
| Dentistry | Dental hygiene, general dentistry, pediatric dentistry, implants, prosthodontics, orthodontics and endodontics. | Confirm procedure price and dental insurance coverage. |
| Dermatology and Aesthetic Medicine | Skin problems, acne, rash, moles, hair concerns, cosmetic dermatology and procedures. | Ask if laser/procedure/test is separate. |
| Diabetes, Endocrinology and Nutrition | Diabetes, thyroid, hormones, metabolic concerns and nutrition support. | Bring old blood tests, glucose readings and medicine list. |
| Obstetrics and Gynecology | Pregnancy, women’s health, gynecology review and referral to hospital-level care if needed. | Ask if scan/lab is available or needs hospital referral. |
| Orthopedic, Trauma and Spine Surgery | Joint pain, injury, back/neck pain and orthopedic opinion. | Ask if X-ray/MRI is needed and where it will be done. |
| Pediatrics | Child illness, follow-up, growth, common pediatric concerns and referral. | Bring vaccination record and previous medicines. |
| Physiotherapy and Rehabilitation | Sports injury, pain, post-surgery rehab, mobility and musculoskeletal treatment. | Ask session count, approval and home-exercise plan. |
| Plastic, Reconstructive & Cosmetic Surgery | Aesthetic and reconstructive consultation. | Ask if consultation is at Media City and procedure is elsewhere. |
| Psychiatry & Behavioral Health | Psychology, therapy, mental health assessment and behavioral support. | Ask about session length, language and insurance coverage. |
| Sleep Medicine Clinic | Sleep apnea, snoring, insomnia or sleep-related concerns. | Ask if sleep study is required and where it is performed. |
American Hospital Dubai Media City Clinic doctors
The official doctor panel lists the following doctors and roles for Media City Clinic. Call before visiting because doctor schedules can change.
| Specialty | Doctors listed | Languages shown |
|---|---|---|
| Family Medicine / Primary Care | Chew Wai Kit; Rasha Kazamel | Cantonese, English, Malay, Mandarin; Arabic, English |
| OB-GYN | Anna Heller; Maria Eugenia Celentano; Oksana Mudra | English, Spanish; English, Spanish; English, French, Polish, Russian, Ukrainian |
| Dermatology | Diane Maalouf; Julien Bachour; Micaela Churruca | Arabic, English, French; Arabic, English; English, French, Spanish |
| Dentistry | Eimear Wilson; Ghalia Shebib; Kamal Saad; Lana Al Habash; Mostafa El Masri; Mostafa Malas; Nadin Hamdan; Rawand Al Basha; Rima Abdallah; Shima Mousavi; Valiny Lourdes Rodrigues; Yasmin Alzoubaidy | English; Arabic/English/French/German; Arabic/English/Swedish; Arabic/English/French; Arabic/English; Arabic/English; Arabic/English/French; Arabic/English; Arabic/English; English/Farsi/German; English/Hindi; Arabic/English |
| Endocrinology | Hubert K. Penninckx | Dutch, English, French, German |
| Pediatrics | Jelena Maksimovic | English, French, Serbian |
| Physiotherapy | Insoo Kim; Jenee Juntilla | English, Korean; English, Tagalog |
| ENT / Sleep | Jessica Schwarts Pumar; Salem Aladdin | English, Spanish; Arabic, English |
| Orthopedics | John Atef Hanna Girgis | Arabic, English |
| Psychology | Dina Aly; Majd Habbal | Arabic, English, German; Arabic, English, French |
| Gastroenterology | Sherif El Shahawy | Arabic, English, French |
Do not rely only on the doctor list. Ask: “Is this doctor available at Media City today, what time, and will the same doctor review my reports?”
Which doctor or service should you choose?
| Your need | Start with | What to prepare |
|---|---|---|
| Fever, cough, headache, stomach issue, routine check | Primary care / family medicine | Medicine list, old reports, fever readings, allergy list. |
| Diabetes, thyroid, weight, hormones | Endocrinology / diabetes / nutrition | Recent HbA1c, fasting sugar, thyroid tests, current medicines. |
| Pregnancy, period concern, women’s health | OB-GYN | Last period date, pregnancy reports, scans, medicine list. |
| Child illness or child follow-up | Pediatrics | Vaccination record, weight, fever chart, current medicines. |
| Skin rash, acne, hair, mole, cosmetic concern | Dermatology | Photos, current creams, allergy history, previous treatment. |
| Tooth pain, cleaning, braces, root canal, implant | Dentistry | Old X-rays, dental insurance details, pain history. |
| Back pain, joint pain, sports injury | Orthopedics / physiotherapy | Old X-rays/MRI, injury date, pain location, activity limits. |
| Sinus, ear, throat, snoring, sleep apnea | ENT / sleep medicine | Sleep symptoms, snoring history, previous ENT reports. |
| Anxiety, stress, therapy, child learning concerns | Psychology / behavioral health | Symptoms timeline, school/work concerns, previous therapy notes. |
| Digestive symptoms, reflux, abdominal issue | Gastroenterology | Old lab/scans, stool/food pattern, medicine history. |
Insurance at American Hospital Dubai Media City Clinic
The official insurance partner page exists for the Media City Clinic, but insurance acceptance still depends on your exact plan, network, doctor, service, approval rule and co-pay.
Ask if your card covers the exact doctor and specialty at Media City Clinic.
Ask if dental, dermatology, scan, lab, physio or sleep study needs separate approval.
Save approval SMS/email, invoices, doctor note and claim form until billing closes.
- Carry Emirates ID or passport.
- Carry insurance card and policy/network information.
- Ask if co-pay applies to consultation only or also to procedures/tests.
- Ask whether follow-up is included, discounted or charged again.
- If approval is rejected, ask for the rejection reason in writing.
Parking and arrival at Business Central Towers
The clinic is on the ground floor of Business Central Towers, a busy office-tower location. Parking can be easier if you plan before arrival, especially during office hours.
| Arrival method | Best for | Practical tip |
|---|---|---|
| Car | Families, children, elderly patients, dental/physio visits. | Ask the clinic if patient parking/valet is available that day. |
| Valet / visitor parking | Patients who want to avoid finding tower parking. | Business Central Towers listings mention visitor/valet parking, but confirm current charges before arrival. |
| Taxi / ride app | Quickest for office workers and patients who should avoid walking. | Use “American Hospital Dubai Media City Clinic, Business Central Towers, Ground Floor.” |
| Dubai Metro / Tram area | Visitors coming from JLT, Marina, Internet City or Media City. | Check walking distance and weather before choosing public transport. |
| Drop-off first | Children, pregnancy, pain, elderly or limited mobility. | Drop the patient at tower entrance first; another adult can handle parking. |
Do not assume free parking. Business-tower parking, valet and public/RTA-style paid parking can vary. Call the clinic and ask: “Where should patients park today, is valet available, and what are the charges?”
American Hospital Dubai Media City Clinic Google Map
Use this map for orientation, then open live navigation before leaving. Dubai Media City traffic and tower access can change during peak office hours.
Open American Hospital Dubai Media City Clinic in Google Maps
DHA and government help for patients
The Media City Clinic is private, so free treatment is not automatic. Help may come through your insurance, employer coverage, government eligibility, DHA complaint channels or emergency services.
| Need | Official route | What to do |
|---|---|---|
| Ambulance emergency | UAE emergency number 998 | Use for serious medical emergency. Do not delay for appointment booking. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accident, fire or immediate danger. |
| Insurance complaint | DHA insurance complaint service | Useful for insurer complaint, rejection, approval or claim issue. DHA lists it as a free service. |
| Medical complaint | DHA medical complaint route | Collect doctor name, date, invoice, prescription, report and clinic response. |
| Hospital complaint first step | American Hospital Patient Experience Office | AHD says eligible complainants include patient/next of kin/legal representative and that it acknowledges complaint by SMS and communicates within 30 days. |
| Doctor/facility verification | Dubai Medical Registry / DHA facility directory | Use for licensed healthcare professional or facility checks when needed. |
Keep appointment confirmation, invoice, doctor name, date, diagnosis, report, prescription, insurance approval/rejection and written response. Clear documents are stronger than a general complaint.
Emergency guidance: when not to use clinic appointment
Media City Clinic is for outpatient care. Severe symptoms need emergency care, not a routine appointment form.
Call 998 ambulance, 999 police or 997 fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Do not wait for customer service confirmation if symptoms are severe.
- Do not drive yourself if dizzy, fainting, confused or short of breath.
- Bring Emirates ID and insurance if available, but do not delay emergency care to collect papers.
- After the patient is stable, ask billing about approval and itemized charges.
American Hospital Dubai Media City Clinic video
This official video is useful for orientation because it is specifically about the Dubai Media City clinic. VideoObject schema is intentionally not added because a complete verified uploadDate in full ISO format was not available.
Local insider tips before visiting
Ask doctor timing, fee, insurance and parking. This is faster than fixing issues at reception.
Tell taxi: Business Central Towers, Ground Floor, Dubai Media City.
Office-tower traffic is heavier before work, lunch and after 5 PM.
Confirm procedure/test approvals before dental, skin, physio or specialist care.
Carry vaccination record, current medicines and previous reports.
Old labs, scans and prescriptions help avoid repeat explanations and testing.
FAQs about American Hospital Dubai Media City Clinic
Where is American Hospital Dubai Media City Clinic located?
It is located on the ground floor of Business Central Towers in Dubai Media City, close to Sheikh Zayed Road, JLT and Dubai Internet City.
What is the phone number for American Hospital Dubai Media City Clinic?
The branch phone number listed on American Hospital’s branch/contact pages is 800 24392. The official site also shows +971 4 377 5500 for appointment/request support.
What is the Makani number for American Hospital Dubai Media City Clinic?
The Makani number listed for the Media City Clinic is 15374 77329.
How do I book an appointment at American Hospital Dubai Media City Clinic?
You can use the official Media City Clinic appointment form or call 800 24392 / +971 4 377 5500. The appointment form says booking is confirmed only after customer service contacts you.
What services are available at American Hospital Dubai Media City Clinic?
Services listed for the clinic include dentistry, dermatology and aesthetic medicine, diabetes/endocrinology/nutrition, obstetrics and gynecology, orthopedics, pediatrics, physiotherapy, plastic/cosmetic surgery, primary care, psychiatry and behavioral health, and sleep medicine.
Which doctors are available at American Hospital Dubai Media City Clinic?
The official panel includes doctors across family medicine, OB-GYN, dermatology, dentistry, endocrinology, pediatrics, physiotherapy, ENT/sleep, orthopedics, psychology and gastroenterology. Confirm current schedule before visiting.
How much is consultation at American Hospital Dubai Media City Clinic?
A fixed public consultation fee is not listed for every doctor and specialty. Call and ask the current cash fee, insurance co-pay and follow-up rule for your exact doctor.
Does American Hospital Dubai Media City Clinic accept insurance?
The clinic has an official insurance partners page, but coverage depends on your exact insurer, TPA, plan, doctor, service and approval requirement. Confirm before consultation, tests or procedures.
Is parking available at American Hospital Dubai Media City Clinic?
The clinic is inside Business Central Towers. Parking/valet options may be available around the building, but patients should call before visiting and confirm current parking charges and entry route.
Is American Hospital Dubai Media City Clinic an emergency department?
No. It is an outpatient clinic. For serious symptoms, call 998 for ambulance or go to the nearest emergency department.
Final checklist before you go
- Confirm appointment by phone or message.
- Confirm doctor name, specialty and branch.
- Ask current consultation fee and insurance co-pay.
- Ask if tests/procedures need separate approval.
- Carry Emirates ID/passport, insurance card and old reports.
- Use Business Central Towers as the map/taxi landmark.
- Use emergency services for severe symptoms.