Aster Hospital Al Qusais: appointment, doctors, emergency, insurance, parking and map
Aster Hospital Al Qusais is a 150-bed multispeciality Aster facility in Al Qusais Industrial Area 2, Dubai. It serves patients from Al Qusais, Al Twar, Muhaisnah, Al Nahda, Deira, Mirdif, Sharjah-border areas and nearby residential/industrial communities.
This guide gives practical help before visiting: phone number, address, appointment steps, doctors, departments, emergency care, maternity and NICU details, consultation-fee questions, insurance checks, parking fee note, admission documents, map, official video and Dubai government help routes.
Call +971 44 400 500 for Aster Hospital Al Qusais. The official page lists working hours as 8:00 AM–10:00 PM, with 24-hour emergency care and 24/7 pharmacy.
Use the full name “Aster Hospital Al Qusais, 9 A Street, Al Qusais Industrial Area 2”. Do not confuse it with Aster clinics, Aster Hospital Mankhool, Aster Hospital Muhaisnah, or Aster Cedars in Jebel Ali. When booking, ask the staff to repeat the exact branch.
Address, phone number and working hours
Aster Hospital Al Qusais is a large Aster hospital in Dubai’s eastern corridor. It is useful for patients who need a multispeciality hospital, emergency department, maternity support, pediatric/neonatal care, surgeries, diagnostics, pharmacy and insurance-supported treatment.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Aster Hospital Al Qusais | Use the exact branch name in booking, taxi apps and insurance calls. |
| Address | 9 A Street, Al Qusais Industrial Area 2, Al Qusais, Dubai, P.O. Box 119428 | Open live map navigation before leaving because Al Qusais Industrial routes can be confusing. |
| Main phone | +971 44 400 500 | Use for appointment, department transfer, emergency guidance, insurance desk and parking questions. |
| Working hours | 8:00 AM–10:00 PM listed on the official facility page | Confirm individual clinic/doctor timing because doctor schedules can differ from hospital working hours. |
| Emergency | 24-hour emergency care listed | For severe symptoms, do not wait for a routine appointment. |
| Pharmacy | 24/7 pharmacy listed | Ask if medicines need insurance approval and whether prescription/ERX is ready before queueing. |
| Official website | Aster Hospital Al Qusais official page | Use for facility details, doctors, specialities, appointment links and official updates. |
| Appointment app/site | myAster | Use to search doctors, book consultation and manage appointment flow where available. |
“Hello, I want to visit Aster Hospital Al Qusais. Please confirm the exact department, doctor name, appointment time, consultation fee, insurance network, approval requirement, parking fee, documents needed and whether I should go through emergency or OPD.”
Which care route should you choose?
Aster Hospital Al Qusais handles routine specialist visits, emergency cases, maternity, pediatric/neonatal care, surgeries, ICU/NICU cases, health checks and diagnostics. Choose the right route before booking.
Best for stable symptoms, specialist consultation, follow-up, chronic disease care, dermatology, ENT, orthopedics, cardiology, pediatrics, OB-GYN and dental queries.
Use for chest pain, stroke symptoms, trauma, severe breathing difficulty, seizures, burns, poisoning, heavy bleeding, severe infection or sudden weakness.
Use for planned procedures, maternity delivery, ICU/NICU cases, surgery, dialysis, cath lab procedures or inpatient care after doctor evaluation.
If the patient is unstable, choose emergency. If symptoms are stable, book OPD. If surgery, delivery, admission, ICU or NICU may be needed, ask for admission instructions, documents and insurance approval before arrival when possible.
How to book an appointment at Aster Hospital Al Qusais
The safest appointment flow is to confirm branch, doctor, department, fee, insurance and timing before travelling. Aster has multiple Dubai locations, so branch confirmation is important.
- Choose the branch: confirm that you need Aster Hospital Al Qusais, not Mankhool, Muhaisnah, Jebel Ali, Cedars or an Aster clinic.
- Choose the specialty: common choices include cardiology, internal medicine, pediatrics, OB-GYN, dermatology, ENT, orthopedics, neurology, urology, oncology, dentistry and emergency medicine.
- Use myAster: open myAster or use the Aster official doctor/appointment links.
- Call if unsure: dial +971 44 400 500 for branch, department, doctor timing and urgent appointment help.
- Confirm the doctor: ask if the doctor is consultant, specialist, GP or a visiting doctor, and whether follow-up will be with the same doctor.
- Confirm payment route: ask for cash consultation fee, insurance co-pay, approval requirement and whether tests are separate.
- Prepare documents: Emirates ID, insurance card, previous medical reports, scans, prescriptions, referral/approval papers and payment method.
- Arrive early: first-time visits need registration, insurance eligibility check and possible payment/approval steps.
Do not only ask, “Is the doctor available?” Ask for the exact branch, doctor name, specialty, consultation fee, insurance coverage, expected waiting time, parking fee and report/follow-up process.
Doctors at Aster Hospital Al Qusais
Aster’s doctor directory lets users filter by location, speciality, language and doctor name. The Al Qusais facility page also shows doctor listings under specialties. Doctor availability can change, so treat the website as a starting point and confirm by phone/app before visiting.
Search by specialty first, then doctor name. Confirm that the doctor is actually available at Al Qusais on your selected date.
Ask doctor level, language, consultation fee, insurance network, follow-up rule and whether tests/procedures are likely.
| User need | Relevant doctor route | Booking tip |
|---|---|---|
| Bone, joint, fracture, sports injury, back pain | Orthopedics, radiology, physiotherapy | Ask if X-ray/MRI approval is needed before specialist review. |
| Pregnancy, delivery, gynecology | Obstetrics and Gynecology, Laparoscopic Gynecology, Endometriosis, labour rooms | Ask about doctor timing, maternity package/estimate, delivery support and insurance approval. |
| Child fever, newborn care, child specialist | Paediatrics and Neonatology, NICU, pediatric cardiology/neurology where available | Ask if the child needs emergency, general pediatrics or a pediatric subspecialist. |
| Chest pain, heart symptoms, BP | Cardiology, Interventional Cardiology, Advanced Heart Clinic, Emergency | Severe chest pain, fainting or breathlessness should go to emergency. |
| Skin, hair, rash, cosmetic concern | Dermatology | Ask if procedures, tests or medicines are separate from consultation. |
| ENT, sinus, hearing, throat | ENT | Ask whether endoscopy, hearing test or procedure fee is separate. |
| Kidney stone, urinary issue, prostate | Urology, radiology, lab | Carry urine test, ultrasound or CT report if available. |
| Cancer-related concern | Oncology, surgery, radiology, pathology | Bring biopsy, imaging, pathology and previous treatment papers if available. |
| Diabetes, thyroid, chronic disease | Endocrinology, Internal Medicine, Family Medicine, Lab | Carry recent readings, medicine list and old reports. |
Official doctor search: Find Aster Hospital doctors.
Departments, treatments and facilities at Aster Hospital Al Qusais
The official Al Qusais page lists a broad set of specialities. The hospital’s facility features include 5 operation theatres, cath lab, ICU, NICU, labour rooms, inpatient rooms, day care unit, dialysis beds, 24-hour emergency care and 24/7 pharmacy.
| Patient need | Relevant department / facility | Practical guidance |
|---|---|---|
| Chest pain, heart symptoms, cardiac procedures | Cardiology, Interventional Cardiology, Cath Lab, Emergency, ICU | Use emergency for severe symptoms; ask about approvals for cardiac tests/procedures. |
| Pregnancy, labour, delivery and women’s health | OB-GYN, labour rooms, laparoscopic gynecology, anesthesia, NICU | Ask for delivery estimate, room type, anesthesia, newborn care and emergency C-section rules. |
| Newborn or child care | Pediatrics, Neonatology, NICU, Pediatric Cardiology, Pediatric Neurology | Bring vaccination card, discharge summary and old reports. |
| Injuries, fractures, surgery | Orthopedics, Operation Theatre, Radiology, Physiotherapy | Ask about imaging approval, surgery estimate, implants and post-op physiotherapy. |
| Kidney and dialysis needs | Nephrology, Urology, Dialysis, Lab, Imaging | Ask about dialysis slot, doctor review and insurance approval. |
| Digestive, liver or abdominal concerns | Gastroenterology and Hepatology, General/Laparoscopic Surgery | Ask if fasting, endoscopy or imaging is required before appointment. |
| Skin, dental, eye, ENT concerns | Dermatology, Dentistry, Ophthalmology, ENT | Ask if procedures/materials/devices are separate from consultation. |
| Stroke, seizure, nerve or brain/spine concerns | Neurology, Neurosurgery, Emergency, ICU | Sudden weakness, speech difficulty or seizure needs emergency care. |
| Breathing, asthma, severe infection | Pulmonology, Emergency, ICU, Lab, Radiology | Severe breathing difficulty should not wait for OPD booking. |
| Health checks and preventive screening | Preventive Health Check, Family Medicine, Lab, Radiology, Nutrition | Ask fasting rules, package inclusions, report time and doctor review. |
Maternity, labour rooms, NICU and child care
Aster Hospital Al Qusais is relevant for maternity and child-care searches because the facility lists 4 labour rooms, 9 NICU beds, obstetrics and gynecology, pediatrics and neonatology, pediatric cardiology and other child-related specialties.
Ask about doctor availability, delivery estimate, room type, anesthesia, emergency C-section, newborn care and insurance approval.
Useful for babies needing specialist monitoring. Ask how newborn coverage works separately from mother’s insurance.
Use pediatrics or emergency based on severity. Bring vaccination card, medicine list and previous reports.
| Situation | Where to start | Ask this before arrival |
|---|---|---|
| Routine pregnancy visit | OB-GYN appointment | Doctor timing, scan need, lab need, insurance approval and delivery planning route. |
| Labour signs or urgent pregnancy symptoms | Emergency / maternity triage | Call hospital or use emergency if bleeding, severe pain, reduced fetal movement or water breaks. |
| Delivery estimate | OB-GYN / billing / insurance desk | Normal delivery, C-section, room, anesthesia, baby care, NICU and exclusions. |
| Newborn concern | Neonatology / pediatrics / emergency | Bring discharge summary, feeding details, weight record and medicines. |
| Child fever or breathing difficulty | Pediatrics or emergency | Emergency is safer if the child is lethargic, dehydrated, breathing fast or has blue lips. |
Before delivery planning, ask for a written estimate. Confirm mother’s coverage and newborn coverage separately because baby care, NICU and complications can have separate billing/approval rules.
Emergency care at Aster Hospital Al Qusais
Aster’s official emergency page describes 24/7 emergency care in Dubai, triage by clinical urgency, ICU/CCU/NICU support, radiology/lab access, emergency surgery support and ambulance support across Dubai. The Al Qusais facility page also lists 24-hour emergency care with 10 beds.
In the UAE, call 998 for ambulance, 999 for police or 997 for fire/civil defence. Go to emergency for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major trauma, burns, seizure, poisoning, severe infection, severe allergic reaction or sudden weakness.
Patients are prioritised by clinical urgency, not arrival order. Someone arriving later may be treated first if more critical.
Sudden weakness, slurred speech, face drooping, confusion, seizure or loss of consciousness needs urgent emergency care.
Do not book normal OPD for severe chest pain, sweating, fainting, breathlessness or pain spreading to arm/jaw/back.
- Do not delay emergency care to collect documents.
- If available, bring Emirates ID, insurance card, medicine list and allergy information.
- Once the patient is stable, ask billing about approval, itemized charges and follow-up route.
- Emergency may trigger lab, imaging, pharmacy, observation or admission charges depending on the case.
Fees, consultation charges and cost questions
Aster Hospital Al Qusais does not publish one fixed consultation fee for every doctor and specialty on the facility page. Fees can vary by doctor level, specialty, appointment type, insurance, co-pay, tests, imaging, procedures, emergency status, admission and follow-up rules.
| Cost area | Why price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor grade, specialty, first visit/follow-up, insurance network and co-pay. | “What is the cash consultation fee and insurance co-pay for this exact doctor?” |
| Emergency visit | Triage, doctor assessment, lab, imaging, medicines, procedures, observation or admission. | “When stable, can billing explain insurance approval and itemized charges?” |
| Lab tests | Test type, urgency, fasting requirement, report timing and approval. | “Is this test approved, and what is the cash price if insurance rejects it?” |
| Radiology / imaging | X-ray, ultrasound, CT/MRI where applicable, contrast, report and approval. | “Does this scan need approval, and is the report included?” |
| Maternity / delivery | Doctor fee, room, delivery type, anesthesia, newborn care, NICU and complications. | “Please explain inclusions, exclusions and newborn/NICU billing separately.” |
| Surgery | Surgeon, anesthesia, OT, implants, consumables, medicines, room stay and ICU. | “What is included, excluded and possible extra if surgery becomes complex?” |
| Health check package | Package type, fasting rules, tests included, doctor review and report timing. | “Is this package active today and does it include consultation and report explanation?” |
| Parking | Aster patient guideline lists car parking charge per hour as AED 20, but always confirm current rule. | “Is parking AED 20/hour today, where do I collect the ticket, and is valet/premium parking available?” |
Private hospital fees, insurance approvals and packages can change. For non-emergency visits, confirm current fees before travelling. For emergencies, care comes first; billing can be clarified when the patient is stable.
Insurance and payment at Aster Hospital Al Qusais
Aster’s official insurance page lists multiple insurance names and networks, but the important point is that a listed insurer does not automatically mean every plan, doctor, test, procedure or admission is covered.
Ask whether your exact insurance card is accepted for the doctor, specialty and branch.
Ask if lab, imaging, pharmacy and procedure charges need separate approval.
Ask for estimate, approval status, deposit rule, room category, exclusions and discharge billing process.
- Call your insurer/TPA and ask if Aster Hospital Al Qusais is in-network for your exact plan.
- Ask Aster insurance desk if your plan covers the selected doctor and department.
- Ask if GP referral or pre-approval is needed for specialist care.
- Ask if lab, imaging, medicines, dental, dermatology procedures or maternity services are covered separately.
- Keep approval SMS, claim forms, invoices, discharge summary and medical reports until billing is closed.
If an approval or claim is rejected, ask for the rejection reason in writing. This helps if you need to raise an insurance complaint later through DHA.
Admission, discharge and documents to carry
For planned admissions, Aster’s admission guidance says the customer service executive informs patients about arrival date/time and asks patients to carry Emirates ID, available medical reports and insurance card. This is especially important for surgery, delivery, ICU/NICU cases and procedures.
| Visit type | Documents to carry | Extra question to ask |
|---|---|---|
| OPD consultation | Emirates ID, insurance card, old reports, prescriptions, scans, payment method. | Is follow-up included or billed separately? |
| Emergency | Emirates ID/insurance if available, medicine list, allergy details, previous reports if easy to bring. | What is the triage category and next step? |
| Planned admission | Emirates ID, all medical reports, insurance card, approval reference, admission instruction. | What time should I arrive and what is the room category? |
| Surgery | Pre-op reports, imaging, medication list, consent documents, fasting instruction, approval. | What is included in the estimate and what may be extra? |
| Maternity/delivery | Pregnancy file, ultrasound, blood tests, insurance, Emirates ID, birth plan if any. | How does newborn billing/coverage work? |
| Child visit | Emirates ID/passport, insurance card, vaccination card, medicine list, previous reports. | Does the child need pediatrics, emergency or a subspecialist? |
Aster’s patient guidelines mention visitor rules, health precautions for visitors and limits for overnight stay. Confirm current visitor rules before admission because policies can change during seasonal flu/COVID or ward-specific situations.
Parking, taxi and arrival tips
Aster’s patient guideline page lists car parking charge per hour as AED 20 and says ticket can be collected from security at basement 1. Because parking rules can change, confirm current parking and valet/premium options before your visit.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, maternity visits, children, elderly patients and patients carrying reports. | Call and confirm basement parking, parking fee, valet/premium lounge option and entrance location. |
| Taxi / ride app | Patients who should avoid parking stress or long walking. | Use “Aster Hospital Al Qusais, 9 A Street, Al Qusais Industrial Area 2.” |
| Drop-off first | Pregnancy, child fever, pain, limited mobility or elderly patients. | Drop the patient at entrance first; another adult can manage parking/ticket. |
| Public transport | Visitors who can walk comfortably and are not visiting emergency. | Check route and weather; Dubai summer walking can be difficult for patients. |
| Peak hours | Evening OPD, weekends, school/work traffic periods. | Leave extra time because Al Qusais/Beirut Street/industrial-area traffic can slow the final approach. |
Use AED 20/hour as the official guideline-page reference, but still ask: “Is the parking fee still AED 20 per hour today, where do I collect the ticket, and are there any valet or premium-lounge parking options?”
Aster Hospital Al Qusais Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, parking entrance and drop-off guidance.
DHA and UAE government services that may help patients
Aster Hospital Al Qusais is a private hospital, but Dubai and UAE official services can help with emergency numbers, complaints, insurance issues and healthcare professional/facility checks.
| Need | Official route | How it helps |
|---|---|---|
| Emergency numbers | UAE emergency guidance | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Medical complaint | DHA Submit Medical Complaint | Use for complaints against a healthcare professional or facility, with documents and timeline. |
| Insurance complaint | DHA insurance complaint service | Use for insurance feedback, complaint, network issue, approval or claim dispute. |
| DHA help center | Contact DHA | DHA support includes 800 342 inside UAE and +971 4 599 1200 outside UAE. |
| Doctor/facility verification | Dubai Medical Registry | Search licensed healthcare professionals or facilities registered with DHA. |
Keep appointment confirmation, doctor name, date/time, invoice, insurance approval or rejection, prescription, lab/imaging reports, discharge summary and hospital response. A clear timeline helps more than a general complaint without documents.
Official Aster Hospital Al Qusais video
This official Aster Hospitals UAE video shows Aster Hospital Al Qusais and its facility environment. Use it for orientation only; appointment timing, doctors, fees, insurance, parking and emergency routes should still be confirmed directly.
Official channel/video source: Aster Hospital, Al Qusais on YouTube.
Local insider tips for a smoother visit
- Confirm the branch twice. Aster has multiple Dubai locations. Say “Aster Hospital Al Qusais, 9 A Street” and ask staff to repeat it.
- Use morning slots for complex visits. If you may need lab, radiology, insurance approval or specialist review, morning visits leave more same-day processing time.
- Do not arrive without old reports. Old scans, lab reports, discharge summaries and prescriptions can prevent repeat testing and speed decisions.
- Ask parking fee before leaving. The guideline page lists AED 20/hour; confirm current fee and ticket process with security/reception.
- For maternity, ask newborn coverage separately. Mother coverage and baby/NICU coverage may be handled differently.
- For surgery, ask for written estimate. Include surgeon, anesthesia, OT, room, implants, medicines, consumables, ICU and complications.
- For pharmacy, ask about ERX/approval. Before waiting, confirm that prescription is sent correctly and insurance approval is in process.
- For emergency, do not compare online first. Severe symptoms need urgent care, not routine OPD booking.
- For children, bring vaccination record. Pediatricians can make better decisions with vaccine and medication history.
- Save all proof. Keep appointment SMS, approval messages, payment receipt, report request number and discharge documents.
FAQs about Aster Hospital Al Qusais
Where is Aster Hospital Al Qusais located?
Aster Hospital Al Qusais is located at 9 A Street, Al Qusais Industrial Area 2, Al Qusais, Dubai.
What is the phone number for Aster Hospital Al Qusais?
The main phone number listed for Aster Hospitals is +971 44 400 500. Use it for appointments, doctor timing, insurance, emergency guidance and branch confirmation.
What are Aster Hospital Al Qusais working hours?
The official facility page lists working hours as 8:00 AM to 10:00 PM. Emergency care and pharmacy are listed as available 24 hours/24×7. Confirm doctor timing before visiting.
Does Aster Hospital Al Qusais have 24-hour emergency care?
Yes. The Al Qusais facility page lists 24-hour emergency care with 10 beds, and Aster’s emergency page lists Aster Hospital Al Qusais as a 24-hour emergency department with trauma support.
How do I book an appointment at Aster Hospital Al Qusais?
You can book through myAster, use the official Aster doctors/appointment links, or call +971 44 400 500. Confirm the exact branch, doctor, department, fee, insurance and arrival time.
What departments are available at Aster Hospital Al Qusais?
Specialities include orthopedics, dermatology, neurosurgery, vascular surgery, pediatric cardiology, obstetrics and gynecology, oncology, rheumatology, pediatrics and neonatology, plastic surgery, psychiatry, dentistry, endocrinology, radiology, cardiology, ENT, urology, nephrology, pulmonology, emergency medicine and more.
Does Aster Hospital Al Qusais have maternity and NICU services?
Yes. The official facility page lists 4 labour rooms and 9 NICU beds, along with obstetrics and gynecology, pediatrics and neonatology services.
How much is consultation at Aster Hospital Al Qusais?
Aster does not publish one fixed consultation fee for every doctor and specialty on the facility page. Call the hospital or check myAster for current cash fee, insurance co-pay and follow-up rules.
Does Aster Hospital Al Qusais accept insurance?
Aster has an official insurance page with multiple insurance names and network levels, but coverage depends on your exact insurer, TPA, plan, doctor, department, test, procedure and approval status.
Is parking available at Aster Hospital Al Qusais?
Aster’s patient guideline page lists car parking charge per hour as AED 20 and says the ticket can be collected from security at basement 1. Confirm the current parking rule before visiting.
What should I bring to Aster Hospital Al Qusais?
Bring Emirates ID, insurance card, previous reports, scans, prescriptions, allergy list, referral or approval documents if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth Aster Hospital Al Qusais visit, confirm the exact branch, doctor timing, appointment status, consultation fee, insurance approval, parking cost and required documents before leaving. Use emergency care immediately for severe symptoms. For planned visits, keep all reports ready, ask cost questions before tests, and save written proof of appointment, approval and billing.