Burjeel Hospital: appointment, doctors, fees, emergency, insurance, parking and map
Burjeel Hospital is a major UAE private healthcare brand with hospitals, medical centers and day surgery centers across Dubai, Abu Dhabi, Sharjah and Al Ain. This guide is written for patients who want useful help before visiting: which Burjeel location to choose, how to book, what number to call, what doctors and specialties are available, what fee questions to ask, how insurance approval works, where to park, when to use emergency care, and which official UAE health services can help with complaints or insurance issues.
For Dubai users, the most important point is that Burjeel Hospital Dubai commonly refers to Burjeel Hospital for Advanced Surgery on Sheikh Zayed Road / Al Quoz side, while Burjeel also has a Dubai Silicon Oasis medical center. If you need Abu Dhabi, Burjeel Hospital Abu Dhabi and Burjeel Medical City are separate destinations.
Main Burjeel contact: 80055. Use the official appointment portal or call before travelling. For serious emergency symptoms in the UAE, call 998 for ambulance.
“Burjeel Hospital” can mean different places: Burjeel Hospital Abu Dhabi, Burjeel Hospital Dubai, Burjeel Medical City Abu Dhabi, Burjeel Specialty Hospital Sharjah, Burjeel Royal Hospital Al Ain or a Burjeel medical center. Always confirm the exact branch before booking a taxi, checking insurance or travelling across emirates.
Burjeel Hospital locations, phone number and what each one is best for
Burjeel operates multiple healthcare facilities. The right choice depends on your location, specialty, doctor, insurance plan, urgency and whether you need a full hospital, advanced surgery, medical center or outpatient clinic.
| Location | What it is | Best for | Before you travel |
|---|---|---|---|
| Burjeel Hospital Dubai | Burjeel Hospital for Advanced Surgery, Dubai | Orthopedics, spine, joint, sports injury, hand/shoulder/hip/knee, advanced surgery and related specialties. | Confirm whether your appointment is at the Dubai hospital, not Abu Dhabi or Silicon Oasis medical center. |
| Burjeel Medical Center Dubai Silicon Oasis | Medical center at Silicon Central Mall | General medicine, pediatrics/neonatology and pulmonology-style outpatient access. | Confirm whether your required doctor or test is available there or at another Burjeel facility. |
| Burjeel Hospital Abu Dhabi | Tertiary hospital in Abu Dhabi | Broad multispecialty hospital care, OPD, emergency, inpatient, ICU, diagnostics and specialty departments. | Dubai users should calculate travel time before booking routine care. |
| Burjeel Medical City Abu Dhabi | Large specialist medical city in Mohamed Bin Zayed City | Complex specialties, oncology, transplant, advanced surgery and specialized programs. | Confirm if your doctor/package is at Medical City or Burjeel Hospital Abu Dhabi. |
| Burjeel Specialty Hospital Sharjah | Sharjah hospital branch | Sharjah and Northern Emirates users needing Burjeel specialist care closer to home. | Check insurance and specialty availability before travelling from Dubai. |
| Burjeel Royal Hospital Al Ain | Al Ain hospital branch | Al Ain users looking for hospital services under Burjeel network. | Confirm branch and doctor because Al Ain has multiple Burjeel-related locations. |
“I want to book at Burjeel Hospital. Please confirm the exact branch name, city, doctor, department, fee, insurance approval and whether the service is available at this location.”
Which Burjeel care route should you choose?
The right route can save hours. Do not treat every medical need as the same. A sports injury, emergency, cancer consultation, maternity question, routine pediatric fever, teleconsultation and insurance-approved surgery all need a different booking path.
Best for stable symptoms, planned specialist consultation, follow-up, second opinion, chronic disease review, pediatrics, ENT, dermatology or internal medicine.
Best when the Dubai search is for orthopedics, spine, sports injury, joint replacement, foot/ankle, hand surgery, shoulder or knee care.
Use emergency or ambulance for chest pain, stroke signs, serious breathing trouble, major injury, heavy bleeding, unconsciousness or sudden severe symptoms.
If symptoms are severe, sudden or worsening fast, choose emergency. If stable, book OPD. If your issue is orthopedic and you are in Dubai, confirm Burjeel Hospital for Advanced Surgery. If it is complex oncology/transplant care, ask whether Burjeel Medical City is the correct location.
How to book a Burjeel Hospital appointment
Burjeel provides a booking route through its patient portal and appointment options. The most important part is selecting the right location, specialty and doctor before you leave home.
- Choose the correct location. Pick Dubai, Abu Dhabi, Burjeel Medical City, Sharjah, Al Ain or a medical center based on your needed service.
- Choose the specialty. Use the official Burjeel specialties page to match your problem with the right department.
- Search for a doctor. Use the official Burjeel doctors page and filter by location and specialty.
- Book online or call. Use the Burjeel appointment portal or call 80055.
- Confirm insurance. Ask whether your insurer, TPA and exact plan cover that doctor, branch and service.
- Ask about fee and co-pay. Confirm consultation fee, insurance co-pay, follow-up rules and whether lab/imaging needs separate approval.
- Prepare documents. Carry Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list and payment method.
- Arrive early. First-time patients should allow time for registration, file opening and insurance eligibility checks.
“I want to book at Burjeel Hospital. Please confirm the exact branch, doctor name, department, appointment time, cash fee, insurance co-pay, approval requirement, documents needed and parking instructions.”
Burjeel Hospital fees and cost questions
Burjeel does not publish one universal consultation fee for every doctor, branch and specialty. This is normal for private healthcare because the final cost can vary by doctor grade, specialty, emirate, insurance network, approval, tests, imaging, procedure, admission and package terms.
| Cost area | Why price can change | Question to ask before paying |
|---|---|---|
| OPD consultation | Branch, doctor grade, specialty, first visit/follow-up, insurance network and co-pay. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Dubai orthopedic visit | Doctor, X-ray/MRI need, physiotherapy, procedure, brace, injection or surgery planning. | “Is imaging included, and will MRI or physiotherapy need separate approval?” |
| Emergency visit | Triage, doctor assessment, medicines, tests, procedures, observation, admission and insurance approval. | “When stable, can billing explain itemized charges and approval status?” |
| Lab tests | Test type, fasting requirement, urgency, insurance approval and report timing. | “Is this test approved by insurance today? What is the cash price if rejected?” |
| Imaging | X-ray, ultrasound, CT, MRI, contrast use and reporting speed. | “Does this scan require pre-approval, and is contrast included in the estimate?” |
| Surgery | Surgeon, anesthesia, OT, implant, consumables, medicines, room stay, ICU and complications. | “What is included, what is excluded and what may be billed separately?” |
| Health packages | Package date, tests included, doctor review, follow-up and insurance/cash rules. | “Is this package active today and does it include reports and follow-up?” |
Do not rely on old forum prices or third-party estimates for current Burjeel fees. Call 80055 before a planned visit and ask for the current consultation fee, co-pay, approval requirement and expected extra charges.
Burjeel Hospital doctors: how to choose the right specialist
Burjeel’s doctor directory covers multiple locations. A doctor may be available at one branch but not another, so always check the exact facility before travelling.
Ask doctor level, branch, language, timing, insurance network and whether the same doctor reviews follow-up reports.
Ask who explains the estimate, approval, risk, anesthesia, implants, room stay, medicines, physiotherapy and follow-up plan.
- Search by specialty first, then doctor name.
- Confirm if the doctor is in Dubai, Abu Dhabi, Medical City, Sharjah or Al Ain.
- Ask whether the doctor is consultant, specialist or general practitioner.
- Ask if your insurance covers that exact branch and doctor.
- For orthopedic injuries, ask whether imaging can be done same day.
- For maternity, ask whether the branch has delivery services or only outpatient OB-GYN.
- For cancer/transplant/complex surgery, ask whether the case should go to Burjeel Medical City.
- Use official health authority registries if you want to verify professional licensing.
Burjeel specialties and treatments
Burjeel lists a wide range of specialties across its network, including anesthesiology, bariatric and metabolic surgery, cardiology and cardiovascular surgery, critical care, dentistry, dermatology, emergency medicine, endocrinology, ENT, family medicine, fetal and maternal medicine, gastroenterology, general surgery, internal medicine, kidney and liver transplant, neonatology, nephrology, neurology, neurosurgery, oncology, ophthalmology, orthopedics, pediatrics, physiotherapy, plastic surgery, psychiatry, pulmonology, radiology, rheumatology, thoracic surgery, urology and vascular surgery.
| User need | Likely Burjeel department | Practical guidance |
|---|---|---|
| Chest pain, palpitations, high BP | Cardiology or emergency | Use emergency for severe chest pain, fainting, sweating, breathlessness or sudden symptoms. |
| Bone, joint, sports injury, spine | Orthopedics, sports medicine, spine, physiotherapy, radiology | Dubai users should confirm Burjeel Hospital for Advanced Surgery and imaging availability. |
| Fever, diabetes, thyroid, chronic illness | Family medicine, internal medicine, endocrinology, laboratory | Carry medicine list and old reports. |
| Child fever, newborn care, pediatric concern | Pediatrics, neonatology, pediatric subspecialties | Ask whether your child needs OPD, emergency or pediatric specialist care. |
| Pregnancy, fetal care, delivery planning | OB-GYN, fetal and maternal medicine, maternity services where available | Ask if the selected branch offers delivery or only outpatient pregnancy care. |
| Cancer diagnosis or second opinion | Oncology, radiology, pathology, Burjeel Cancer-related services | Ask which facility handles the full pathway: imaging, biopsy, chemo, surgery and follow-up. |
| Kidney, dialysis, urinary symptoms | Nephrology, urology, laboratory, radiology | Carry urine tests, ultrasound, CT, kidney function and medication list if available. |
| Skin, hair, cosmetic treatment | Dermatology and cosmetology | Ask if procedure, laser, medicine or consumables are separate from consultation. |
| Mental health, anxiety, behavior | Psychiatry and behavioral health | Ask appointment type, follow-up frequency, confidentiality and insurance coverage. |
| Shortness of breath, asthma, sleep issues | Pulmonology, sleep clinic where available, emergency if severe | Use emergency for severe breathing difficulty or low oxygen symptoms. |
Burjeel Hospital Dubai: what Dubai users should know
For Dubai search intent, Burjeel Hospital commonly points to Burjeel Hospital for Advanced Surgery, a Dubai hospital focused strongly on orthopedic, microsurgery, sports injury, spine and advanced surgical care. Burjeel also lists Burjeel Medical Center Dubai Silicon Oasis, which is a medical center, not the same as the advanced surgery hospital.
| Dubai facility | What it helps with | User tip |
|---|---|---|
| Burjeel Hospital for Advanced Surgery, Dubai | Orthopedics, joint replacement, spine, scoliosis, knee, hip, shoulder, hand, foot/ankle, pain, physiotherapy, lab and related specialties. | Best for users searching “Burjeel Hospital Dubai” for bone, joint, spine or sports injury care. |
| Burjeel Medical Center Dubai Silicon Oasis | General medicine, pediatrics/neonatology and pulmonology-style outpatient services listed by the facility page. | Best for DSO and Silicon Central Mall area users needing outpatient care. |
| Dubai-to-Abu Dhabi Burjeel travel | Needed only if your doctor/service is in Abu Dhabi or Burjeel Medical City. | Confirm travel time, insurance approval, follow-up needs and full cost before booking. |
If your appointment is for orthopedics or spine in Dubai, ask: “Is this at Burjeel Hospital for Advanced Surgery on Sheikh Zayed Road / Al Quoz side?” If it is a pediatric/general medicine visit in Dubai Silicon Oasis, ask for “Burjeel Medical Center Dubai Silicon Oasis at Silicon Central Mall.”
Insurance and payment at Burjeel Hospital
Burjeel lists insurance partners, but acceptance can vary by facility, emirate, doctor, service, insurer, TPA, plan network and pre-approval. A logo or general insurance listing is not enough for a planned visit.
Ask whether your exact insurance card covers the branch, doctor and specialty.
Ask if lab, X-ray, MRI, CT, medicines or physiotherapy need separate approval.
Ask for estimate, approval status, room category, deposit rules and exclusions.
- Call Burjeel and your insurer before planned treatment.
- Ask if your plan is direct billing or reimbursement only.
- Ask for co-pay, deductible and approval requirement.
- Keep approval SMS, invoices, prescriptions and reports.
- For surgery, ask whether implants, consumables, physiotherapy and follow-up are included.
- If insurance rejects a claim, ask for the rejection reason in writing.
Insurance networks can change. Confirm directly with both Burjeel and your insurer before non-emergency care. For emergency care, the patient’s safety comes first; billing and approvals are handled once the patient is stable.
Parking, valet and visitor facilities
Burjeel’s visitor guidance notes valet parking services at Burjeel Hospital for a nominal charge, payable at departure, with valet reception at the ground floor hospital entrance. The same visitor guidance also notes complimentary Wi-Fi and gives a practical “things to carry” list for patients.
| Need | What to know | Practical tip |
|---|---|---|
| Valet parking | Visitor guidance mentions valet parking service for a nominal charge. | Ask the branch if valet is available today and what the current charge is. |
| Dubai parking | Dubai hospital/clinic parking can differ by building and area. | Call before visiting and ask where patients should park for your specific appointment. |
| Wi-Fi | Complimentary Wi-Fi is mentioned for patient and visitor use. | Useful for long waiting times, teleconsultation follow-ups or insurance emails. |
| Documents | Carry photo ID, insurance card, payment method, medicines list and allergy details. | Do not carry valuables or large amounts of cash. |
| OPD timing | Visitor page lists OPD as 7:00 AM–11:00 PM all days for Burjeel Hospital Abu Dhabi. | Still confirm doctor-specific timing because each branch/service may differ. |
| Pharmacy / lab / imaging | Visitor guidance lists OP/IP pharmacy, lab and radiology/imaging as 24×7 for Burjeel Hospital Abu Dhabi. | Ask if the same applies to your selected branch before relying on late-night availability. |
If bringing an elderly patient, child, pregnant patient or someone in pain, drop the patient at the entrance first. One adult can handle parking or valet while the patient begins registration.
Burjeel Hospital Google Maps
Use these map embeds for orientation. Always open live navigation on your phone before leaving because entrances, parking, service roads and traffic can change.
Burjeel Hospital for Advanced Surgery Dubai map
Open Burjeel Hospital Dubai in Google Maps
Burjeel Hospital Abu Dhabi map
Patient portal, teleconsultation and support services
Burjeel’s official site links to appointment booking, patient portal, teleconsultation, international patient assistance and pharmacy-to-your-door services. These are useful for users who want digital access instead of calling repeatedly.
| Need | Official route | Practical note |
|---|---|---|
| Book appointment | Burjeel appointment portal | Select location, department and doctor carefully. |
| Patient portal | Patient portal | Useful for appointments, test results and care-team communication where available. |
| Teleconsultation | Burjeel site lists virtual specialist consultation support. | Use for suitable follow-up or report discussion, not emergency symptoms. |
| International patients | Burjeel site lists international patient assistance. | Useful for travel planning, accommodation support and treatment planning. |
| Pharmacy to your door | Burjeel site lists medicine home delivery support. | Ask branch/pharmacy about eligibility, prescription rules and delivery area. |
Government and official services that may help patients
Burjeel facilities operate in different emirates, so the complaint or regulator route depends on where the facility is located. Dubai users usually look to DHA for Dubai-licensed facilities. Abu Dhabi users usually look to Department of Health Abu Dhabi. For emergencies, UAE emergency numbers work across the country.
| Need | Official route | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency numbers | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Dubai facility/doctor verification | Dubai Medical Registry | Useful for Dubai-licensed health professionals and facilities. |
| Dubai medical complaint | DHA Submit Medical Complaint | Use for complaints involving Dubai healthcare professionals or facilities. |
| Dubai insurance complaint | DHA insurance complaint service | Use for Dubai health-insurance feedback, complaint or dispute routes. |
| Abu Dhabi health complaint or insurance issue | Department of Health Abu Dhabi | DoH Abu Dhabi lists complaint forms and 800555 support for health and insurance complaint categories. |
Keep appointment messages, invoices, doctor name, date, reports, prescriptions, insurance approval/rejection messages and the hospital’s written response. A clear timeline is more useful than a complaint without documents.
Emergency guidance: when not to wait for an appointment
Burjeel Hospital Abu Dhabi’s emergency medicine page describes 24-hour, seven-day emergency care. But for life-threatening symptoms, the safest action is not online booking; it is emergency response.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients are usually assessed by medical severity, not arrival order.
- Do not delay emergency care to collect paperwork.
- If possible, bring Emirates ID, insurance card, medicine list and allergy information.
- For work injuries, road accidents or insurance disputes, keep all written records and police/incident details where applicable.
- When the patient is stable, ask billing for itemized charges and insurance approval status.
Official Burjeel Hospital video
This official Burjeel Hospital video gives users a visual overview of the hospital brand and care environment. Use it for orientation only. Appointment timing, fees, insurance, doctor availability and parking should still be confirmed directly before visiting.
If the video does not load, open it here: Burjeel Hospital official video on YouTube.
Local insider tips for a smoother Burjeel visit
- Repeat the branch name twice. Say “Burjeel Hospital Dubai” or “Burjeel Hospital Abu Dhabi” and ask the agent to repeat it back.
- Use morning slots for complex visits. Lab, imaging and insurance approvals are easier when more of the working day remains.
- Carry old reports. Previous scans, lab results and prescriptions can reduce duplicate testing and confusion.
- For Dubai orthopedic visits, ask about imaging. Confirm whether X-ray/MRI can be done same day and whether approval is needed.
- For surgery, ask for a full estimate. Include surgeon, anesthesia, OT, implants, medicines, consumables, room stay and physiotherapy.
- For maternity, ask branch capability. Not every medical center is a delivery hospital.
- For insurance, get written approval. Screenshot approval messages and keep claim references.
- For valet/parking, call first. Rules and charges can vary by facility and day.
- For Dubai-to-Abu Dhabi travel, calculate full cost. Add tolls, petrol/taxi, parking, time off work and repeat follow-up travel.
- For emergencies, do not compare hospitals online. Use the nearest safe emergency route or call ambulance.
FAQs about Burjeel Hospital
What is Burjeel Hospital?
Burjeel Hospital is a UAE private healthcare brand with hospitals, medical centers and day surgery centers across Dubai, Abu Dhabi, Sharjah and Al Ain.
What is the Burjeel Hospital phone number?
The main Burjeel contact number shown across official Burjeel pages is 80055. Call before visiting to confirm branch, doctor, fee, insurance and parking.
Is there a Burjeel Hospital in Dubai?
Yes. Burjeel Hospital Dubai commonly refers to Burjeel Hospital for Advanced Surgery, a Dubai hospital focused strongly on orthopedic and advanced surgical care. Burjeel also lists Burjeel Medical Center Dubai Silicon Oasis.
How do I book a Burjeel Hospital appointment?
You can use the official Burjeel appointment portal or call 80055. Select the correct location, department and doctor before confirming the visit.
How much is the consultation fee at Burjeel Hospital?
There is no single public consultation fee for all Burjeel doctors, branches and specialties. Fees can vary by location, doctor, specialty, insurance, co-pay, tests and approval status.
What specialties are available at Burjeel Hospital?
Burjeel lists many specialties, including cardiology, emergency medicine, orthopedics, sports medicine, dermatology, ENT, family medicine, internal medicine, gastroenterology, OB-GYN, pediatrics, oncology, neurology, neurosurgery, urology, radiology and more.
Does Burjeel Hospital accept insurance?
Burjeel lists insurance partners, but coverage depends on your insurer, TPA, plan, branch, doctor, service and pre-approval. Confirm with both Burjeel and your insurer before planned treatment.
Does Burjeel Hospital have valet parking?
Burjeel visitor guidance mentions valet parking service for a nominal charge at Burjeel Hospital. Parking and valet rules can vary, so call your branch before visiting.
What should I bring to Burjeel Hospital?
Bring Emirates ID or passport, insurance card, payment method, previous reports, scans, prescriptions, allergy list and referral or approval documents if required.
What should I do in a Burjeel-related emergency?
For life-threatening symptoms, call 998 for ambulance or go to the nearest emergency department. Do not wait for online booking if symptoms are severe or sudden.
Final takeaway
For a smooth Burjeel Hospital visit, confirm the exact branch, doctor, department, fee, insurance approval and parking route before leaving. Dubai users should be especially careful to separate Burjeel Hospital for Advanced Surgery from Burjeel Medical Center Dubai Silicon Oasis and Abu Dhabi facilities. For serious symptoms, use emergency services immediately.