Burjeel Royal Hospital: appointment, doctors, emergency, insurance, parking and map
Burjeel Royal Hospital usually refers to Burjeel Royal Hospital Al Ain, a tertiary care hospital in Al Ain, UAE. This guide is built for patients and families who want practical details before visiting: phone number, appointment route, doctors, departments, insurance, fee questions, emergency guidance, parking tips, map, video and official support routes.
Burjeel also has a separate Burjeel Royal Asharej Al Ain facility. Before booking, always confirm whether your appointment is at Burjeel Royal Hospital Al Ain or Burjeel Royal Asharej, because the branch, doctor and route may be different.
Call 80055 for appointment and branch help. Burjeel Royal Hospital Al Ain lists PO Box 67006, Al Ain, UAE. For life-threatening emergencies anywhere in the UAE, call 998 for ambulance.
Burjeel Royal Hospital, Burjeel Royal Asharej and other Burjeel locations can appear in the same website location selector. When booking by phone or WhatsApp, ask the agent to repeat the exact branch name and send the location link in the appointment SMS.
Address, phone number, email and contact details
Burjeel Royal Hospital’s official contact page lists the Al Ain hospital contact route with the Burjeel group phone number. Because some Burjeel facilities share the same 800 number, always confirm the exact branch before travelling.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Burjeel Royal Hospital Al Ain | Use the full name in appointments, insurance calls and taxi apps. |
| Official address line | Burjeel Royal Hospital, PO Box 67006, Al Ain, UAE | Ask the call center to send the live location link after booking. |
| Phone | 80055 | Use for appointments, rescheduling, doctor search, branch confirmation and general help. |
| info@burjeel.com | Use for non-urgent written follow-up and general support. | |
| Appointment route | Call 80055, use online appointment, or use Burjeel WhatsApp booking where available. | Ask for SMS confirmation and location link before travelling. |
| Emergency message | The official hospital page says experts are available 24/7 for medical emergency care. | For life-threatening emergencies, call UAE ambulance number 998. |
| Official website | Burjeel Royal Hospital official page | Use for doctors, departments, insurance partners, packages and contact forms. |
“Hello, I want to book at Burjeel Royal Hospital Al Ain. Please confirm the branch, doctor name, department, appointment time, consultation fee, insurance acceptance, approval requirement, parking option, documents needed and whether I will receive an SMS location link.”
Which care route should you choose?
Choosing the right route saves time and cost. A stable outpatient problem, a specialist follow-up, an emergency symptom and a planned surgery estimate should not be handled the same way.
Best for stable symptoms, chronic disease, specialist consultation, follow-up, dermatology, ENT, orthopedics, pediatrics, OB-GYN and general medicine.
Use for chest pain, stroke signs, serious breathing difficulty, heavy bleeding, major injury, fainting, seizure, poisoning or severe allergic reaction.
Best for surgery estimates, maternity planning, health packages, imaging, lab work, second opinions and insurance-approved procedures.
If symptoms are sudden, severe, fast-worsening or life-threatening, use emergency. If the issue is stable and you can wait, book an appointment. If the visit may involve surgery, maternity, admission or expensive imaging, ask for insurance approval and a written estimate first.
How to book an appointment at Burjeel Royal Hospital
Burjeel’s FAQ says specialist appointments can be scheduled by calling 80055 or filling out the online form, and appointment confirmation messages can include the location link. Use that to avoid branch confusion.
- Confirm the exact hospital. Say “Burjeel Royal Hospital Al Ain” and ask the call center to confirm it back.
- Choose the department. Use the official Burjeel Royal Hospital page to see specialities.
- Find a doctor. Use the official doctors page and filter by location/specialty.
- Call or book online. Call 80055 or use the official booking option.
- Ask for SMS confirmation. Save the appointment SMS and location link.
- Confirm insurance. Ask if your insurer, TPA, exact plan and network cover that doctor and service.
- Ask about cost. Confirm consultation fee, co-pay, follow-up rule and whether tests are separate.
- Carry documents. Emirates ID or passport, insurance card, old reports, scans, prescriptions, referral/approval papers and payment method.
Do not book only by saying “Burjeel.” Burjeel has multiple UAE facilities. For this article, the target branch is Burjeel Royal Hospital Al Ain, not Burjeel Hospital Abu Dhabi, Burjeel Medical City, Burjeel Royal Asharej or another Burjeel clinic.
Fees, consultation charges and cost questions
Burjeel Royal Hospital does not publish one fixed public consultation fee for every doctor and specialty. That is normal for private hospitals. The final amount can change by doctor level, department, insurance plan, co-pay, pre-approval, tests, scans, medicines, emergency triage, procedures, admission and follow-up rules.
| Cost area | Why price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit/follow-up, insurance network and co-pay. | “What is the cash consultation fee and insurance co-pay for this exact doctor?” |
| Emergency visit | Triage, doctor assessment, tests, medicines, monitoring, procedures or admission. | “When the patient is stable, can billing explain itemized charges and insurance approval?” |
| Lab tests | Test type, fasting, urgent processing, approval and report timing. | “Is this test approved today, and what is the cash price if insurance rejects it?” |
| Radiology / imaging | X-ray, ultrasound, CT, MRI, contrast, specialist report and approval rules. | “Does this scan need approval, and is contrast/report included?” |
| Maternity and delivery | Doctor fee, room, delivery type, anesthesia, newborn care, NICU and emergency changes. | “Please provide complete inclusions, exclusions and emergency-change rules in writing.” |
| Surgery or admission | Surgeon, anesthesia, OT, implants, medicines, consumables, room stay, ICU and complications. | “What is included, what is excluded, and what may be billed separately?” |
| Dental, skin or minor procedure | Procedure type, material, medicine, follow-up and insurance policy rules. | “Is the procedure separate from consultation and is it covered by my plan?” |
If the case is not an emergency, call your insurer or TPA before visiting and ask whether Burjeel Royal Hospital Al Ain is in-network for your exact plan, doctor and service. Insurance acceptance can change by provider, plan and approval status.
Doctors and specialists at Burjeel Royal Hospital
The official doctors page lists many doctors across departments such as gastroenterology, cardiology, orthopedics, neurology, dermatology, neonatology, ENT, urology, radiology, pulmonology, oncology, rheumatology and more. Availability can change, so confirm timing before visiting.
Search by specialty first, then doctor name. Confirm whether the doctor is consultant, specialist or GP and whether they are available at Burjeel Royal Hospital Al Ain on your selected day.
Ask whether the same doctor reviews your reports, whether follow-up is charged, and whether your insurance covers that doctor and department.
| User need | Likely doctor / department route | Booking tip |
|---|---|---|
| First visit, fever, chronic illness, general symptoms | Family medicine, general medicine, internal medicine | Good first route if you are unsure which specialist is needed. |
| Chest pain, palpitations, high blood pressure | Cardiology or emergency depending on severity | Severe chest pain, sweating, fainting or breathlessness should go to emergency. |
| Pregnancy, delivery, women’s health | Gynecology and obstetrics, neonatology, radiology, laboratory | Ask about doctor timing, scans, delivery estimate and emergency changes. |
| Child fever, newborn care, child specialist | Pediatrics, neonatology, pediatric surgery, pediatric hematology | Ask if the child needs OPD, emergency triage or pediatric subspecialist. |
| Bone, joint, sports injury, back pain | Orthopedics and sports medicine, physiotherapy, radiology | Ask if X-ray, MRI or physiotherapy approval is needed. |
| Digestive, liver, piles or surgery concern | Gastroenterology, colorectal surgery, general and laparoscopic surgery | Ask about fasting, endoscopy/surgery approval and estimate. |
| Skin, hair, cosmetic dermatology | Dermatology and cosmetology | Ask if procedures, medicines or tests are separate from consultation. |
| Kidney, urine, prostate, stone symptoms | Urology, nephrology, radiology, laboratory | Carry urine tests, ultrasound, CT or PSA reports if available. |
| Brain, nerve, stroke-like symptoms | Neurology, neurosurgery, emergency if sudden/severe | Use emergency for sudden weakness, facial drooping, confusion or speech trouble. |
Departments, treatments and facilities
Burjeel Royal Hospital Al Ain lists a broad set of specialities. The useful way to understand them is by patient need, not by a plain department dump.
| Care area | Examples of related specialities | Practical guidance |
|---|---|---|
| Emergency and critical care | Emergency medicine, critical care and ICU, anesthesiology, radiology, laboratory | Use emergency for unstable symptoms, trauma, severe pain or sudden serious illness. |
| Heart and chest care | Cardiology and cardiovascular surgery, thoracic surgery, pulmonology | Ask if ECG, echo, stress test, CT or admission approval is needed. |
| Women and maternity care | Gynecology and obstetrics, neonatology, pediatrics, radiology, laboratory | Ask about delivery estimate, doctor availability, baby care and emergency changes. |
| Child and newborn care | Pediatrics, neonatology, pediatric surgery, pediatric hematology | Carry vaccination record, old reports and recent medicine list. |
| Bone, movement and rehabilitation | Orthopedics and sports medicine, physical medicine and rehabilitation, physiotherapy | Ask if imaging and physiotherapy sessions need separate approval. |
| Digestive and surgical care | Gastroenterology, colorectal surgery, general and laparoscopic surgery | Ask about fasting, endoscopy, surgery estimate and post-procedure follow-up. |
| Cancer and support care | Oncology, palliative and supportive care, laboratory, radiology | Ask for report review, treatment plan, insurance approval and multidisciplinary review process. |
| ENT, eye, dental and face | ENT/head and neck surgery, ophthalmology, oral and maxillofacial surgery | Ask if hearing tests, imaging, procedures or devices are billed separately. |
| Mental health and speech | Psychiatry, speech therapy, rehabilitation services | Ask about session length, follow-up plan and insurance coverage. |
| Kidney and urinary care | Nephrology, urology, radiology, laboratory | Carry old tests and ask about imaging/approval before procedure planning. |
Insurance and payment: what patients should check
Burjeel Royal Hospital has an official insurance partners page, but insurance acceptance is not the same as guaranteed coverage for every plan, doctor, department, test or procedure. Always verify your exact card and plan before planned care.
Ask whether your insurance card is accepted for the exact doctor and specialty.
Ask whether lab, radiology, pharmacy and procedures are approved separately.
Ask for estimate, approval status, deposit rule, room category and exclusions.
- Call 80055 and ask for insurance desk guidance before planned visits.
- Call your insurer or TPA and confirm Burjeel Royal Hospital Al Ain is in-network for your exact plan.
- Ask whether GP referral or pre-approval is required for specialist visits.
- Ask whether lab, radiology, surgery, maternity, dental or dermatology procedures need separate approval.
- Keep approval SMS, emails, invoices, reports and claim forms until billing is closed.
If a claim or approval is rejected, ask for the rejection reason in writing. Written proof is useful if you later need to contact your insurer or Department of Health Abu Dhabi.
Parking and arrival tips for Al Ain
Official Burjeel pages do not provide one fixed public parking fee for every visitor scenario. For a hospital visit, the safest approach is to call before leaving, ask where patients should park today, and follow live signage near the hospital.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, children, pregnancy visits and patients carrying reports. | Call first and ask where patients should park today and whether valet or patient drop-off is available. |
| Taxi / ride app | Patients who should avoid parking stress or walking. | Enter “Burjeel Royal Hospital Al Ain” and check the live pin before starting. |
| Drop-off first | Elderly patients, pregnant patients, children, pain or limited mobility. | Drop the patient at the entrance first; another adult can manage parking or registration documents. |
| Public parking nearby | Visitors parking in Abu Dhabi Emirate regulated public spaces. | If MAWAQiF applies, check signs. Standard parking is AED 2/hour or AED 15/day; premium parking is AED 3/hour where applicable. |
| Evening visits | After-work appointments and family visits. | Leave extra time for registration, parking and pharmacy/report queues. |
Do not publish a fixed hospital parking charge unless the hospital confirms it. Ask: “Where should patients park today, is valet available, and do public parking charges apply nearby?”
Burjeel Royal Hospital Google Map
Use this map for orientation, then open live navigation on your phone. After booking, use the location link sent in the confirmation message if available.
Emergency guidance: when not to wait for appointment
Burjeel Royal Hospital’s official page says its experts are available 24/7 for medical emergency care. Still, in a life-threatening situation, your first step should be emergency help, not searching for appointment availability.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be treated by severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medicine list and allergy information.
- Once the patient is stable, ask billing for itemized charges and insurance approval status.
- For non-life-threatening urgent issues, call 80055 and ask whether emergency or same-day OPD is better.
DoH Abu Dhabi and UAE government services that may help patients
Burjeel Royal Hospital Al Ain is in Abu Dhabi Emirate. UAE and Abu Dhabi official services can help with emergency numbers, facility concerns, medical complaints, insurance issues and regulated public parking.
| Need | Official service | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency numbers | 998 for ambulance, 999 for police, 997 for fire/civil defence. |
| Health regulator help | Department of Health Abu Dhabi | DoH call centre is 800555 and can guide on official support routes. |
| Medical complaint | DoH guidance starts with the health facility complaint process, then DoH if unresolved. | Keep dates, doctor names, invoices, reports and written hospital responses. |
| Insurance issue | Contact your insurer/TPA first, then Abu Dhabi health regulator routes if unresolved. | Useful for unresolved approval, rejection, network or claim concerns. |
| Public parking rules | Abu Dhabi Mobility MAWAQiF | Use to check public parking types, tariffs and timing in Abu Dhabi Emirate. |
Keep appointment messages, invoices, doctor name, date, diagnosis, reports, prescriptions, insurance approval/rejection messages and the hospital’s written response. A clear timeline is more useful than a complaint without documents.
Burjeel appointment video
This official Burjeel video explains appointment support through WhatsApp and the 80055 contact route. Use it for booking orientation only; branch, doctor timing, fees, insurance and parking should still be confirmed directly.
If the video does not load, search YouTube for “Appointments now on WhatsApp Burjeel 80055”.
Local insider tips for a smoother visit
- Confirm the branch twice. Say “Burjeel Royal Hospital Al Ain” and ask the agent to repeat it back.
- Use the appointment SMS location link. Burjeel FAQ says the location link is included in appointment confirmation messages.
- Call 80055 to reschedule. If you cannot attend, do not just skip the appointment; reschedule to avoid delays later.
- Carry old reports. Previous scans, lab results, prescriptions and discharge summaries can reduce repeat explanations.
- Ask insurance before tests. Consultation approval does not always mean lab, imaging, medicine or procedure approval.
- Use morning slots for complex cases. If labs, scans or approvals may be needed, morning gives more same-day processing time.
- For maternity, ask exclusions in writing. Focus on delivery type, room, anesthesia, newborn care, NICU and emergency C-section changes.
- For surgery, request a full estimate. Include surgeon, anesthesia, OT, room, implants, medicines, consumables and ICU possibility.
- For children or elderly patients, drop first. Let the patient enter reception while another adult handles parking.
- For insurance disputes, keep proof. Save approval SMS, rejection messages, invoices and hospital responses.
FAQs about Burjeel Royal Hospital
Where is Burjeel Royal Hospital located?
Burjeel Royal Hospital usually refers to Burjeel Royal Hospital Al Ain. The official contact page lists Burjeel Royal Hospital, PO Box 67006, Al Ain, UAE.
What is the phone number for Burjeel Royal Hospital?
The main Burjeel phone number for appointments and general help is 80055.
How do I book an appointment at Burjeel Royal Hospital?
You can call 80055, use the official online appointment option, or use Burjeel WhatsApp booking where available. Ask for SMS confirmation and the correct location link.
Does Burjeel Royal Hospital have emergency care?
The official hospital page says experts are available 24/7 for medical emergency care. For life-threatening emergencies in the UAE, call 998 for ambulance.
What departments are available at Burjeel Royal Hospital?
Departments include emergency medicine, cardiology, critical care, dermatology, ENT, family medicine, gastroenterology, general surgery, OB-GYN, internal medicine, laboratory, neonatology, nephrology, neurology, oncology, ophthalmology, orthopedics, pediatrics, radiology, urology and more.
How can I find doctors at Burjeel Royal Hospital?
Use the official Burjeel Royal Hospital doctors page and search by doctor name, specialty or location. Confirm doctor timing and insurance coverage before visiting.
How much is consultation at Burjeel Royal Hospital?
There is no single fixed public fee for all doctors and specialties. Call 80055 and ask for the current cash consultation fee, insurance co-pay and follow-up rule.
Does Burjeel Royal Hospital accept insurance?
Burjeel Royal Hospital has an official insurance partners page, but coverage depends on your exact insurer, TPA, plan, doctor, department and approval rules. Confirm before treatment when possible.
Is Burjeel Royal Hospital the same as Burjeel Royal Asharej?
No. Burjeel Royal Hospital Al Ain and Burjeel Royal Asharej Al Ain are listed as separate Burjeel locations. Confirm the exact branch before travelling.
What should I bring to Burjeel Royal Hospital?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, referral or approval documents if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth Burjeel Royal Hospital visit, confirm the exact Al Ain branch, doctor, appointment time, consultation fee, insurance approval and parking route before leaving. Use emergency care immediately for severe symptoms, and keep all reports, invoices and approval messages until your visit and billing are complete.