Canadian Specialist Hospital Dubai: appointment, doctors, emergency, packages, insurance and map
Canadian Specialist Hospital Dubai is a JCI-accredited multispecialty hospital on Abu Hail Road, behind the Ministry of Environment and Water, in Deira / Abu Hail.
This guide gives patients the details usually needed before visiting: phone number, appointment flow, doctors, departments, emergency care, ambulance hotline, health packages with prices, insurance affiliates, medical tourism support, parking/metro tips, map, official video and DHA help.
Call +971 4 707 2222. Emergency hotline listed: 04 707 2111. Email info@csh.ae. For ambulance emergencies in the UAE, call 998.
Canadian Specialist Hospital phone, address and contact details
The official contact page lists Canadian Specialist Hospital at Abu Hail Road, behind Ministry of Environment and Water, P.O. Box 15881, Dubai, UAE.
The main hospital contact number is +971 4 707 2222, and the official email is info@csh.ae.
| Detail | Official / practical information | What patients should do |
|---|---|---|
| Hospital name | Canadian Specialist Hospital | Use the full name when booking, using maps, or calling insurance. |
| Address | Abu Hail Road, behind Ministry of Environment and Water, P.O. Box 15881, Dubai, UAE | Use live map navigation to avoid wrong Abu Hail / Hor Al Anz turns. |
| Nearby metro landmark | Abu Hail Metro Station, Exit 2 is mentioned on the emergency page. | Useful for visitors who can walk comfortably or want to avoid parking. |
| Main phone | +971 4 707 2222 | Use for appointments, doctors, billing, insurance and department routing. |
| Emergency hotline | 04 707 2111 | Use for hospital ER guidance. For ambulance emergencies, call 998. |
| info@csh.ae | Use for non-urgent written communication. | |
| JCI status shown | JCI: 15/03/2024 – 15/03/2027 | Useful for trust and accreditation context. |
| Licence status shown | Ministry of Health: WC0I1AXL-30032, Valid: 19/02/2026 – 19/02/2027 | Useful for verification-sensitive users. |
“I want to visit Canadian Specialist Hospital in Abu Hail. Please confirm the department, doctor name, appointment time, consultation fee, insurance coverage, emergency route, parking option and how early I should arrive.”
How to book a Canadian Specialist Hospital appointment
The official homepage includes a request appointment form with fields for specialty, doctor, preferred date and preferred time.
The page also states “Live available Help-desk confirmation”, so users should treat online submission as a request until the help desk confirms the slot.
Pick the correct specialty before selecting a doctor: cardiology, pediatrics, OB-GYN, orthopedics, ENT, dermatology, gastroenterology, neurosurgery or another department.
Use the form for preferred date/time, but wait for help-desk confirmation before travelling.
Call +971 4 707 2222 for live doctor timing, fee, insurance and parking guidance.
- Choose the specialty based on your symptoms or referral.
- Use the official doctor filter if you already know the doctor name.
- Submit the appointment request or call the hospital.
- Confirm branch: CSH Hospital Main Branch or Canadian Specialist Hospital Clinic.
- Ask if the doctor has a Friday clinic if you need Friday availability.
- Confirm consultation fee, insurance co-pay, and pre-approval requirements.
- Ask if lab, radiology, pharmacy, procedure or follow-up is billed separately.
- Carry Emirates ID/passport, insurance card, reports, prescriptions and payment method.
Do not travel only because the online form was submitted. Wait for help-desk confirmation or call directly, especially for same-day visits, emergency-adjacent symptoms, children, maternity, oncology, cardiac or surgery appointments.
24-hour emergency care and ambulance service
Canadian Specialist Hospital’s emergency page describes 24-hour emergency care in Dubai with emergency services, critical care specialists and rapid diagnostics under one roof.
The emergency page lists the hospital near Abu Hail Metro Station, Exit 2, phone +971 4 707 2222 and emergency hotline 04 707 2111.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to emergency for severe chest pain, stroke symptoms, serious breathing difficulty, major injury, heavy bleeding, seizure, fainting, severe allergic reaction, poisoning or sudden weakness.
| Emergency detail | What CSH says / provides | Patient action |
|---|---|---|
| 24/7 emergency | The emergency department is prepared for medical emergencies day or night. | Do not wait for OPD if symptoms are severe or sudden. |
| Doctors | Emergency page lists Dr. Zaid Mahdi, HOD Emergency Department, and Dr. Ardra Ajayakumar Menon, Specialist Emergency Physician. | ER patients are routed by urgency; do not insist on a named doctor during emergencies. |
| Facilities | Modern ICUs, CCUs, NICUs and a fully staffed Accident & Emergency Department are mentioned. | Useful for trauma, cardiac, pediatric, surgical and critical-care emergencies. |
| Ambulance | On-site ambulance service is mentioned by the emergency page. | Call 998 for ambulance emergencies; use CSH hotline for hospital guidance. |
| What they treat | Heart attacks, chest pain, stroke symptoms, severe allergies, breathing difficulty, major accidents, fractures, burns, seizures and fainting are listed. | Choose ER for these symptoms rather than routine appointment. |
UAE Government guidance says hospitals can stabilise emergency cases, but further treatment may require cash, card or insurance. Once the patient is stable, ask billing for itemised charges and insurance approval status.
Canadian Specialist Hospital doctors by specialty
The official doctor directory includes filters for specialty, nationality, branch, gender and Friday clinic. It lists doctors at the CSH Hospital Main Branch and Canadian Specialist Hospital Clinic.
Doctor schedules are not fully visible in the text view, so this table includes official names and specialties from the doctor directory and emergency page. Always call for live timing.
| Specialty / area | Doctors listed on official pages | Best use |
|---|---|---|
| Pediatrics | Dr. Nazik Bukhari Sadig, Paediatric Specialist; Dr. Shoaib Shahzad Khan, Head of Pediatrics & Neonatology; Dr. Mohammed Ali Alsabbah, Consultant Pediatric. | Child fever, newborn care, vaccination guidance, pediatric follow-up and neonatal concerns. |
| Nephrology | Dr. Yashouda Mahadave, General Practitioner-Nephrology. | Kidney-related follow-up, dialysis support route and nephrology clinic questions. |
| Radiology | Dr. Afra Yousif, Specialist Diagnostic Radiologist. | Ultrasound, CT, MRI, mammography and imaging report questions. |
| Internal Medicine | Dr. Somayeh Amiri, Internal Medicine Specialist. | Diabetes, blood pressure, fever, infection, chronic disease and adult medical review. |
| Obstetrics & Gynecology | Dr. Laila Farag, Specialist Obstetrics & Gynecology. | Pregnancy, antenatal care, women’s health, maternity and gynecology concerns. |
| Endocrinology | Dr. Ahmed El Awad, Specialist Endocrinologist. | Diabetes, thyroid, hormones and endocrine disorders. |
| Orthopedics | Dr. Mohanad Qahwash, HOD, Consultant Orthopedic & Trauma Surgery; Dr. Behshad Kamfar, Specialist in Bone and Joint Surgery. | Fractures, trauma, joint pain, sports injuries, bone and joint surgery review. |
| General / Bariatric Surgery | Dr. Wael Roshdy Salama, Specialist General Surgery; Dr. Basim Alkhafaji, HOD, Consultant Laparoscopic and Robotic General and Bariatric Surgeon. | Hernia, gallbladder, abdominal surgery, bariatric surgery and laparoscopic procedures. |
| Emergency Medicine | Dr. Zaid Mahdi, HOD Emergency Department; Dr. Ardra Ajayakumar Menon, Specialist Emergency Physician. | Chest pain, stroke symptoms, trauma, acute breathing difficulty, seizure, fainting and emergency triage. |
Ask: “Is the doctor available at the CSH Hospital Main Branch or the clinic branch, and is this a regular OPD slot or Friday clinic?” This helps avoid arriving at the wrong branch or time.
Canadian Specialist Hospital departments and treatment routes
The official site lists a wide range of departments under surgical, medical, dental, critical care, diagnostic and other services.
The important user task is not just knowing department names. It is matching the symptom to the correct route and asking the right fee/insurance questions before the visit.
| User need | Relevant department | What to ask before booking |
|---|---|---|
| Chest pain, palpitations, cardiac risk | Cardiology, Cardiac Cath Lab, Emergency | Ask if ECG, echo, CT angiogram, cath lab or emergency triage is needed. |
| Child fever, newborn issue, vaccination | Pediatrics & Neonatology, Pediatric Surgery | Bring vaccination card and ask if the child needs OPD or emergency. |
| Pregnancy, antenatal care, delivery | Obstetrics and Gynaecology, Pediatrics & Neonatology | Ask about antenatal packages, delivery estimate, NICU and documents. |
| Fracture, sports injury, joint pain | Orthopedics, Rheumatology, Physiotherapy where advised | Ask if X-ray, MRI, plaster, injection or physiotherapy needs insurance approval. |
| Hernia, gallbladder, obesity surgery | General & Laparoscopic Surgery, Bariatric Surgery | Ask whether open, laparoscopic or robotic route is suitable and what estimate includes. |
| Brain, spine, nerve symptoms | Neurology, Neurosurgery | Bring MRI/CT reports; urgent weakness or stroke symptoms need emergency care. |
| Kidney disease, dialysis, urinary issues | Nephrology & Dialysis, Urology & Lithotripsy | Ask about dialysis schedule, stone treatment, CT/ultrasound and approval. |
| Breathing problems, asthma, COPD flare | Pulmonology / Respiratory Clinic, Emergency if severe | Severe breathing difficulty should go to emergency. |
| Skin, hair, cosmetic and plastic concerns | Dermatology, Plastic Surgery | Ask if procedure, laser, medicine or device charges are separate. |
| Teeth and alignment | General Dentistry, Orthodontics | Ask if X-ray, braces, aligners or procedure fees are separate. |
| Mental health | Psychiatry and Behavioral Neurosciences, Psychology | Ask consultation duration, follow-up plan and insurance coverage. |
| Cancer-related care | Oncology, surgery, diagnostics, medical tourism support where needed | Carry biopsy, pathology, imaging and prior treatment reports. |
Canadian Specialist Hospital health packages and prices
The official health packages page gives unusually useful package categories and prices. These are helpful for users comparing checkups, but the active package, inclusions and appointment availability should still be confirmed before payment.
| Package | Official price shown | Best for / what to confirm |
|---|---|---|
| Executive Health Check-Up for Men | AED 2250 | Comprehensive early-detection checkup. Ask tests included, fasting rules and doctor review. |
| Comprehensive Diabetes Care Package | AED 1999 | Official page says total 6 visits, once in 2 months. Ask which tests and consultations are included. |
| Complete Health Check-up for Women | AED 4750 | Preventive women’s health package. Ask if mammogram, ultrasound, labs and doctor review are included. |
| Osteoporosis Check Package | AED 1200 | Useful for bone health risk. Ask if bone density scan and specialist review are included. |
| Comprehensive Health Check-up for Women | AED 3400 | Preventive screening. Confirm exact difference from Complete Health Check-up package. |
| Diabetes Care Package | AED 999 | Official page mentions 6 visits once in 2 months. Confirm what is included in remaining visits. |
| Coronary CT Angiogram | AED 2999 | Cardiology package for coronary artery imaging. Ask about contrast, report review and insurance. |
| Prostate Screening Package | AED 1499 | For men’s urology screening. Ask if PSA, ultrasound and urologist review are included. |
| Executive Health Check-Up for Women | AED 2250 | Preventive women’s health. Ask tests, doctor consultation and follow-up policy. |
| Breast Cancer Screening Package | AED 525 | Early detection screening. Ask whether mammogram, ultrasound or consultation are included. |
| Urology Screening Package | AED 499 | Useful for men’s urinary/prostate concerns. Ask about tests and urologist review. |
| Cardiovascular Risk Assessment | AED 600 | Heart-risk screening. Ask if ECG, labs and cardiology consultation are included. |
Do not book a package based only on title and price. Ask: “Is this package active today, what tests are included, is doctor review included, and is it cash-only or insurance-eligible?”
Canadian Specialist Hospital insurance affiliates
The official insurance affiliates page lists insurance partners and phone references. Insurance acceptance depends on your exact card, network, TPA, service, doctor and approval status.
| Insurance affiliate examples shown | Contact shown on official page | Patient action |
|---|---|---|
| Nextcare | 42708800 | Confirm network, card level and whether the doctor/service is covered. |
| NGI | 42115800 | Check approval for consultation, tests and admission. |
| NL&G / National Life & General | 43961331 | Ask about network, co-pay and exclusions. |
| Now Health | 04 450 1410 | Good to confirm international plan coverage before visit. |
| Orient | 800674368 | Confirm whether outpatient, emergency and admission benefits apply. |
| QLM | +974 44544666 | Useful for Qatar-linked/international policies. |
| SAICO | 04 707 2222 listed on CSH page | Confirm directly with the hospital insurance desk. |
| ADNIC | 8008040 | Check network and approval requirement. |
| Aafiya | +971 600 54 6669 | Confirm TPA approval for tests, imaging and procedures. |
| Cigna | 04 3620600 | Confirm international/private plan terms before appointment. |
- Carry a valid insurance card and Emirates ID.
- Ask if consultation, tests, imaging, pharmacy and procedures are covered separately.
- For admission or surgery, ask for pre-approval and written estimate.
- If approval is rejected, ask for the rejection reason in writing.
- For travel or international insurance, call CSH and the insurer before visiting.
Canadian Specialist Hospital consultation fees and cost questions
CSH publishes package prices, but it does not publish one fixed consultation fee for every doctor and specialty in the visible official pages. Consultation and treatment cost can vary by doctor, department, insurance, tests, imaging, emergency triage, procedures and admission.
| Cost area | What can change the cost? | Question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, branch, first visit/follow-up and insurance co-pay. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Emergency | Triage, tests, medicines, imaging, procedure, observation or admission. | “After stabilisation, can billing explain itemised charges and insurance status?” |
| Cardiology | ECG, echo, coronary CT angiogram, cath lab, monitoring and specialist review. | “Will cardiac tests be done same day, and are they approved?” |
| Radiology | CT, MRI, ultrasound, contrast, report timing and insurance approval. | “Is contrast included, and when will the report be ready?” |
| Surgery | Surgeon, anesthesia, operating room, consumables, room and ICU possibility. | “What is included, excluded and what could increase the estimate?” |
| Maternity | Antenatal visits, delivery type, doctor fee, newborn care and NICU. | “Do you offer antenatal packages, and what is included/excluded?” |
| Health packages | Package type, active date, tests, doctor review and follow-up. | “Is this package active today and does it include report explanation?” |
“Before I confirm, please tell me the doctor fee, insurance co-pay, tests likely, package option, follow-up rule and whether approval is needed.”
Maternity, antenatal packages and women’s health
CSH’s contact page includes FAQ intent around maternity options and antenatal packages. The official specialty list includes Obstetrics and Gynaecology, Pediatrics & Neonatology and related critical care support.
| Maternity need | Relevant CSH service | What to ask |
|---|---|---|
| Antenatal visit | Obstetrics and Gynaecology | Ask doctor timing, ultrasound availability, antenatal package, lab tests and insurance approval. |
| Delivery planning | OB-GYN, Pediatrics & Neonatology, emergency support | Ask delivery estimate, room type, anesthesia, newborn care and C-section rules. |
| Newborn support | Pediatrics & Neonatology, NICU/critical care where needed | Ask if NICU is covered by your insurance or billed separately. |
| High-risk pregnancy | OB-GYN plus specialist referrals where needed | Carry all reports, scans, medication list and prior pregnancy history. |
| After delivery | Pediatrics, OB-GYN follow-up, vaccination guidance | Ask when mother and baby follow-ups should be scheduled. |
Before paying any package or deposit, ask for written inclusions and exclusions. Focus on doctor fee, anesthesia, room, newborn care, NICU, emergency C-section, extra stay and medicines.
CT, MRI, lab results and diagnostic questions
The contact FAQ specifically includes questions about collecting test results and whether CT or MRI scans are available. The hospital’s broad diagnostic and radiology services are part of the user intent for this page.
| Diagnostic need | What to confirm | Why it matters |
|---|---|---|
| CT scan | Appointment time, contrast need, fasting, insurance approval and report timing. | Contrast and approvals can affect time and cost. |
| MRI scan | Metal implants, claustrophobia, contrast, approval and report delivery. | Some patients need special preparation. |
| Ultrasound | Fasting or full-bladder instruction, appointment time and report review. | Wrong preparation can delay scan. |
| Lab tests | Fasting, sample timing, urgent processing and insurance coverage. | Some tests require morning sample or fasting. |
| Report collection | Whether report is printed, emailed, uploaded to portal or reviewed by doctor. | Ask before leaving so you know the next step. |
International patients and second opinion support
Canadian Specialist Hospital has a dedicated medical tourism page. It says the international team starts with a specialist medical opinion based on the patient’s report and can handle arrangements such as visas, accommodation, transportation, translations and daily needs if the patient chooses treatment at CSH.
| International patient contact | Number / email | Use for |
|---|---|---|
| Help Line | +971 4 707 2222 | General international patient routing. |
| IPD Manager landline | +971 4 707 2806 | International patient department support. |
| Officer – International Patient Relations landline | +971 4 707 2833 | Case coordination and patient relations. |
| IPD Manager mobile | +971 55 105 3504 | Mobile support for international patient coordination. |
| Officer mobile | +971 55 105 3255 | Mobile support for international patient relations. |
| intpatients@csh.ae | Send reports, medical summary and travel-treatment questions. |
Send a clean medical summary with diagnosis, current medicines, biopsy/pathology, scan reports and treatment history. That helps the specialist review your case faster.
Parking, metro and arrival tips
The official contact page lists an FAQ question about parking, but the visible text does not publish a fixed parking fee. The emergency page gives a useful transport landmark: Abu Hail Metro Station, Exit 2.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, children, maternity, emergency-adjacent cases and patients carrying reports. | Call first and ask where patients should park today and whether valet/drop-off is available. |
| Taxi / ride app | Patients who should avoid walking or parking stress. | Use “Canadian Specialist Hospital, Abu Hail Road, behind Ministry of Environment and Water.” |
| Metro | Visitors who can walk comfortably. | Use Abu Hail Metro Station, Exit 2 as a landmark; check weather and walking distance. |
| Emergency drop-off | Chest pain, breathing difficulty, injury, elderly, children or severe symptoms. | Drop the patient first; another adult can manage parking or registration. |
| Public parking | Visitors parking outside hospital-managed areas. | Follow RTA parking signs and payment rules in the area. Do not assume free parking. |
“Is patient parking available today, is there valet or drop-off, where should I enter, and are there any parking charges?”
DHA help, insurance complaint and government services
Canadian Specialist Hospital is a private hospital, but Dubai and UAE government services can still help patients with emergency numbers, doctor/facility verification, medical complaints, insurance complaints and patient support.
| Need | Official route | How it helps |
|---|---|---|
| Ambulance emergency | 998 | Use for ambulance/medical emergencies anywhere in the UAE. |
| Police emergency | 999 | Use for police emergencies and serious road incidents. |
| Fire / civil defence | 997 | Use for fire or civil defence emergency. |
| Emergency stabilisation | UAE Government emergency guidance | Emergency treatment to stabilise the case is free; further treatment may be paid by cash, card or insurance. |
| Doctor/facility verification | Dubai Medical Registry | Use to search healthcare professionals or facilities licensed/registered in Dubai. |
| Medical complaint | DHA Submit Medical Complaint | Free service for complaints against healthcare professionals or facilities. |
| Insurance complaint | DHA unified insurance complaint system | Free route for insured members to submit feedback, complaints, suggestions or compliments against insurance companies. |
| DHA help | 800342 inside UAE; +971 4 599 1200 outside UAE | DHA lists 24/7 help centre support and live chat. |
Keep appointment confirmation, invoice, doctor name, date, diagnosis, prescriptions, reports, discharge summary, insurance approval/rejection and the hospital’s written response before contacting DHA.
Canadian Specialist Hospital Google Map
Use this map for orientation, then open live navigation for current traffic, entry and parking guidance.
Official Canadian Specialist Hospital video
This official corporate video from Canadian Specialist Hospital-Dubai gives visitors a visual overview of the hospital. Use it for orientation only; confirm appointment, fees, doctors, parking and insurance by phone before visiting.
If the embed does not load, open the official video here: Canadian Specialist Hospital – Dubai.
Local insider tips for Canadian Specialist Hospital Dubai
- Use “Abu Hail Road behind Ministry of Environment and Water” in taxi notes. It is clearer than typing only CSH.
- Ask if your appointment is at the main hospital or clinic branch. The official doctor filter includes both options.
- Wait for help-desk confirmation. The appointment form says live help-desk confirmation, so do not travel only after form submission.
- Use Abu Hail Metro if walking is comfortable. The emergency page mentions Abu Hail Metro Station, Exit 2.
- Use morning appointments for complex cases. If tests, scans or approvals are likely, morning gives more same-day processing time.
- For packages, ask inclusion list. The page lists prices, but you still need to confirm active date, tests, doctor review and exclusions.
- For CT/MRI, ask preparation rules. Contrast, fasting, implants and approval can affect the appointment.
- For maternity, ask antenatal and delivery package details. Confirm newborn/NICU coverage and documents early.
- For insurance, get written rejection reason. It helps if you need DHA or insurer support later.
- Save all proof. Keep appointment messages, invoices, approval notes and report collection instructions.
FAQs about Canadian Specialist Hospital Dubai
Where is Canadian Specialist Hospital located?
Canadian Specialist Hospital is located on Abu Hail Road, behind the Ministry of Environment and Water, P.O. Box 15881, Dubai, UAE. The emergency page also mentions Abu Hail Metro Station, Exit 2 as a nearby landmark.
What is the phone number for Canadian Specialist Hospital Dubai?
The main phone number is +971 4 707 2222. The emergency hotline listed on the hospital emergency page is 04 707 2111.
How do I book an appointment at Canadian Specialist Hospital?
You can use the appointment request form with specialty, doctor, preferred date and preferred time, or call +971 4 707 2222. The site mentions live help-desk confirmation, so confirm the slot before travelling.
Does Canadian Specialist Hospital have 24-hour emergency service?
Yes. The hospital’s emergency page describes 24-hour emergency care in Dubai with emergency services, critical care specialists and rapid diagnostics under one roof.
Which doctors are available at Canadian Specialist Hospital?
The official doctor directory lists doctors across pediatrics, nephrology, radiology, internal medicine, OB-GYN, endocrinology, orthopedics, general surgery, bariatric surgery and emergency medicine. Live schedules should be confirmed by phone.
What specialties are available at Canadian Specialist Hospital?
Specialties include orthopedics, OB-GYN, ENT, dermatology, plastic surgery, endocrinology, general and laparoscopic surgery, neurosurgery, rheumatology, dentistry, oncology, cardiology, internal medicine, neurology, gastroenterology, nephrology, pulmonology, ophthalmology, pediatrics, cardiac cath lab, urology, vascular surgery, psychiatry and psychology.
Does Canadian Specialist Hospital accept insurance?
The official insurance affiliates page lists examples including Nextcare, NGI, National Life & General, Now Health, Orient, QLM, SAICO, ADNIC, Aafiya and Cigna. Coverage depends on your exact plan, network, doctor, service and approval status.
How much is consultation at Canadian Specialist Hospital?
The official pages do not publish one fixed consultation fee for every doctor and specialty. Call +971 4 707 2222 and ask for the current doctor fee, insurance co-pay and follow-up rule.
What health packages are available at Canadian Specialist Hospital?
Official package examples include Executive Health Check-Up for Men AED 2250, Diabetes Care Package AED 999, Comprehensive Diabetes Care Package AED 1999, Coronary CT Angiogram AED 2999, Breast Cancer Screening AED 525, Urology Screening AED 499 and Cardiovascular Risk Assessment AED 600.
What should I bring to Canadian Specialist Hospital?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, medicine list, referral or approval papers if required, and payment method for co-pay or uncovered services.
Final takeaway
Canadian Specialist Hospital Dubai is a major Abu Hail / Deira hospital with 24-hour emergency care, many medical and surgical specialties, official health package prices, insurance affiliates, medical tourism support and a large doctor directory.
For a smooth visit, confirm the exact doctor, branch, appointment time, consultation fee, insurance approval, parking route and required documents before leaving home.