Cleveland Hospital UAE: appointments, doctors, ER, insurance, parking and map
Cleveland Hospital is commonly searched in the UAE for Cleveland Clinic Abu Dhabi, the large specialty hospital on Al Maryah Island, Abu Dhabi.
This guide brings the practical details into one page: phone, appointment route, doctor search, specialties, ER, opening hours, insurance, fees questions, pharmacy, portal, parking, public transport, visitor rules, DoH complaints and map.
Contact Center: 800 8 2223
Hospital: Al Maryah Island, Abu Dhabi
Facility / ER / pharmacy: 24/7
UAE ambulance: 998
If you searched “Cleveland Hospital Dubai,” the major UAE Cleveland Clinic hospital is in Abu Dhabi, not Dubai. Dubai visitors should calculate travel time, parking, insurance network and follow-up visits before booking.
Cleveland Clinic Abu Dhabi quick answers
| User question | Direct answer | Best next step |
|---|---|---|
| What is Cleveland Hospital in UAE? | Most UAE searches mean Cleveland Clinic Abu Dhabi on Al Maryah Island. | Use “Cleveland Clinic Abu Dhabi” in maps and insurance calls. |
| What is the phone number? | Contact Center: 800 8 2223. | Call for appointment, doctors, insurance, fees, parking and directions. |
| Is emergency open 24/7? | Yes. The hospital’s Emergency Department is open 24 hours, 7 days a week. | For life-threatening symptoms, call 998 ambulance or go to the nearest ER. |
| Can I book online? | Yes. Use the official appointment form or Patient Portal for eligible patients. | Online form requests a callback; wait for confirmation before travelling. |
| Are fees public? | No fixed public consultation fee is shown for every doctor/service. | Ask a Financial Counselor for an estimate before registration/admission. |
| Is parking free? | Self-parking is complimentary; valet is available for a nominal fee. | Follow hospital campus signs to car parks or valet at main/ER entrance. |
Cleveland Clinic Abu Dhabi address, phone and contact details
| Detail | Official / useful information | Patient use |
|---|---|---|
| Official hospital name | Cleveland Clinic Abu Dhabi | Use this exact name for appointments, insurance and maps. |
| Common search name | Cleveland Hospital, Cleveland Hospital Abu Dhabi, Cleveland Clinic UAE | Useful for SEO, but official name should be used in patient actions. |
| Location | Al Maryah Island, Abu Dhabi, United Arab Emirates | Best short official location wording. |
| Contact Center | 800 8 2223 | Use for appointments, doctors, portal help, insurance, financial counseling and directions. |
| Contact center timing | Official visiting page says Monday to Friday 8:00 AM – 8:00 PM for visitor information; patient pages mention appointment support Monday to Friday 7:00 AM – 7:00 PM. | Call during business hours for routine bookings; ER is 24/7. |
| Official appointment page | Request an appointment | Use for callback scheduling with a specialist. |
| Official doctor directory | Find a Doctor | Search by name, specialty, condition, language, gender, institute and visit type. |
“I want Cleveland Clinic Abu Dhabi on Al Maryah Island. Please confirm the institute, doctor, appointment time, consultation estimate, insurance coverage, parking entrance and documents to bring.”
Cleveland Clinic Abu Dhabi hours and important patient rules
| Service | Official timing / rule | What patients should know |
|---|---|---|
| Hospital facility | 24/7 | Facility is open, but outpatient doctors follow clinic schedules. |
| Emergency Department | 24/7 | Use for urgent concerns and serious symptoms. |
| Pharmacy | 24/7 | Ground-floor Gallery pharmacy also supports refills/home delivery through portal. |
| General X-ray | 24/7 | Useful for emergency and urgent imaging support. |
| CT | 24/7 | Ask contrast and kidney-test requirements when planned. |
| MRI | Monday–Friday 7:00 AM–11:00 PM; weekends 7:00 AM–7:00 PM | Ask about implants, contrast, claustrophobia and approval. |
| Interventional Radiology | Monday–Friday 7:00 AM–6:00 PM | Procedure timing and approval should be confirmed. |
| Nuclear Medicine | Monday–Friday 8:00 AM–5:00 PM | Ask preparation and appointment timing. |
| Outpatient clinic hours | Monday–Friday 8:00 AM–5:00 PM | Doctor-specific timings still need confirmation. |
| Under age 14 rule | Hospital pages state patients under 14 are only accepted in Emergency Department and Eye Institute. | For children, call before booking unless it is ER or eye-care route. |
“Hospital open 24/7” does not mean every clinic doctor, lab appointment, MRI slot or specialist is available at all hours. For routine care, confirm your exact appointment.
How to book Cleveland Clinic Abu Dhabi appointment
Cleveland Clinic Abu Dhabi supports appointment access through the online appointment form, Patient Portal and Contact Center.
Use the online form to request a callback for scheduling.
Eligible patients can manage appointments, test results, records and refills.
Call 800 8 2223 for appointment help and routing.
- Decide if you need outpatient appointment, emergency care, diagnostic test, international patient service or portal support.
- Open the official Appointments & Access page.
- Use the request appointment form or call 800 8 2223.
- Search the doctor directory by specialty, condition, institute, language, gender or visit type.
- Ask if the requested doctor sees your age group and condition.
- Confirm insurance card coverage and whether pre-approval is required.
- Ask for an estimated cost if self-pay or out-of-network.
- Before travelling, confirm appointment time, parking entrance and documents.
“I need an appointment at Cleveland Clinic Abu Dhabi. Please confirm the correct institute, doctor, clinic timing, insurance coverage, estimate/co-pay, tests likely needed, and whether I should arrive early for scan upload or registration.”
Cleveland Clinic Abu Dhabi consultation fees, billing and estimate questions
Cleveland Clinic Abu Dhabi does not publish one fixed consultation fee for every doctor and specialty. The official finance pages say Financial Counselors can help with insurance, billing, out-of-pocket amounts and estimated service costs.
| Cost area | Official billing reality | Ask this exact question |
|---|---|---|
| Consultation estimate | Fee can vary by doctor, specialty, diagnosis, visit type and insurance coverage. | What is the estimated consultation cost and my out-of-pocket amount? |
| Self-pay estimate | If uninsured or out-of-network, Financial Counselors can provide estimated cost for the requested service/treatment. | Can I get an estimate before registration or admission? |
| Final bill difference | Official billing guidance says actual charges may vary due to condition, diagnosis and treatment ordered by the physician. | What may increase the final bill beyond the estimate? |
| Payment timing | Full payment of estimated services may be requested at registration or admission. | When is payment required and what payment methods are accepted? |
| Refund / balance | If paid more than final bill, refund difference; if estimate is lower, patient may cover balance. | How will refund or balance payment be processed? |
| Tests and imaging | Lab, CT, MRI, nuclear medicine, interventional radiology and same-day tests can affect charges. | Does this test need approval and is it included in the estimate? |
| Surgery / admission | Surgeon, anesthesia, room, ICU, operating room, implants, medicines and complications affect total cost. | Can I get written inclusions, exclusions and approval status? |
| Insurance claims | The hospital submits a bill/claim to insurance; patient may receive a statement for remaining balance. | What amount is patient responsibility after insurance? |
For all finance, billing and insurance questions, call 800 8 2223 and ask for Financial Counseling / Patient Access Services.
Cleveland Clinic Abu Dhabi doctors and schedule guidance
The official doctor directory displays hundreds of doctors and lets users filter by institute, department, specialty, gender, language and visit type. Schedules must still be confirmed before travelling.
| Search intent | Official directory / department examples | What to confirm |
|---|---|---|
| Find a doctor | Official directory shows 460+ doctors/caregivers and search filters by name, specialty, conditions and services. | Confirm visit type, doctor schedule, insurance and age rule. |
| Cardiology doctors | Examples shown include John Rickard, Ahmed Bafadel, Aiman Smer, Mahmoud Traina, Manyoo Agarwal, Wael Al Mahmeed and others. | Ask if you need cardiology clinic, ER, cardiac surgery or imaging first. |
| Cardiac surgery | Official directory examples include Gopal Bhatnagar under Cardiac Surgery. | Ask what reports are needed before surgical review. |
| Urology | Directory examples include Georges-Pascal Haber and Robert Abouassaly in Urology. | Ask if ultrasound, CT, urine test or procedure is needed. |
| General surgery | Directory example includes John H. Rodriguez under General Surgery. | Ask whether imaging/lab tests should be arranged before consultation. |
| Medical oncology | Directory example includes Stephen R. Grobmyer in Medical Oncology. | Carry biopsy, imaging, pathology and prior treatment records. |
| Neurology | Directory example includes Syed Irteza Hussain under Neurology. | Ask if MRI/CT/EEG or previous records are needed. |
| Psychiatry and behavioral health | Directory example includes Ayesha Ahmed under Psychiatry & Behavioral Health. | Ask whether in-person or portal-supported follow-up is available. |
“Is this doctor available at Cleveland Clinic Abu Dhabi on my preferred date, and is my condition handled by this institute? Will the same doctor review my tests and follow-up?”
Cleveland Clinic Abu Dhabi institutes and departments
The hospital states it has more than 50 medical and surgical subspecialties and is organized into 8 institutes. This table converts the official institute list into patient-use language.
| Institute / care group | Official departments and services | Useful for |
|---|---|---|
| Cancer Institute | Hematology & Blood Cancer, Medical Oncology, Palliative & Supportive Care, Radiation Oncology, Comprehensive Cancer Health | Cancer diagnosis, second opinion, treatment planning, chemo/radiation route and supportive care. |
| Diagnostics Institute | Pathology & Laboratory Medicine, Diagnostic Radiology & Imaging, Interventional Radiology & Imaging, Nuclear Medicine & Molecular Imaging | Blood tests, biopsy, CT, MRI, X-ray, nuclear medicine and image-guided procedures. |
| Digestive Disease Institute | Colorectal Surgery, Gastroenterology, General Surgery, Abdominal Transplant, Hepatology | IBD, reflux, colonoscopy, liver disease, obesity surgery, hernia, colorectal cancer and transplant-related care. |
| Heart, Vascular & Thoracic Institute | Cardiovascular Medicine, Vascular Surgery, Cardiac Surgery, Thoracic Surgery, Heart & Lung Transplant | Heart disease, chest pain follow-up, heart failure, vascular disease, lung/heart transplant and cardiac surgery. |
| Integrated Hospital Care Institute | Hospital Medicine, Critical Care, Anesthesiology, Pulmonary Medicine, Infectious Disease, Emergency Medicine | ER, ICU, pulmonary disease, infection, anesthesia and inpatient medical care. |
| Integrated Surgical Institute | Dentistry, ENT, Gynecology, Plastic Surgery, Urology, Breast Surgery, Ophthalmology | Eye, urology, ENT, breast surgery, plastic surgery, dental and selected gynecology care. |
| Medical Specialty Institute | Dermatology, Endocrinology, Nephrology, Rheumatology, Allergy & Immunology, Primary Care, Preventive Medicine | Diabetes, thyroid, kidney, skin, arthritis, allergy, hypertension, obesity and preventive care. |
| Neurological Institute | Neurology, Neurosurgery, Physical Medicine & Rehabilitation, Psychiatry & Behavioral Health, Pain Medicine | Stroke, epilepsy, spine/brain surgery, rehabilitation, pain and mental-health care. |
Which Cleveland Clinic Abu Dhabi department should you choose?
| Your need | Start with | Practical instruction |
|---|---|---|
| Severe chest pain, stroke symptoms, breathing difficulty, major injury | Emergency Department | Call 998 ambulance or go to nearest ER. Do not wait for appointment. |
| Stable palpitations, BP, heart failure, coronary disease | Cardiovascular Medicine / Heart Institute | Ask if ECG, echo, stress test, CT or cath-lab review is needed. |
| Digestive symptoms, reflux, IBD, liver, colonoscopy | Digestive Disease Institute | Ask fasting, endoscopy prep, reports and insurance approval. | Cancer diagnosis or second opinion | Cancer Institute | Bring pathology, scans, treatment summary and prior oncology notes. |
| Kidney disease, transplant, urology, prostate, stones | Urology / Nephrology / Transplant route | Ask if ultrasound, CT, urine/lab tests or transplant records are needed. |
| Diabetes, thyroid, obesity, hypertension | Medical Specialty Institute / Primary Care / Endocrinology | Bring glucose logs, medicines and recent labs. |
| Brain, spine, stroke, epilepsy, pain | Neurological Institute | Bring MRI/CT reports and previous neurology records. |
| Eye care, cataract, retina, pediatric eye | Eye Institute / Ophthalmology | Children under 14 may be accepted for Eye Institute; confirm before booking. |
| Dental, ENT, breast surgery, plastic surgery | Integrated Surgical Institute | Ask whether imaging, biopsy, procedure estimate or anesthesia review is needed. |
| Lab, imaging, CT, MRI, nuclear medicine | Diagnostics Institute | Ask preparation, appointment timing, contrast and approval. |
Cleveland Clinic Abu Dhabi Emergency Department
The Emergency Department is open 24 hours a day, 7 days a week. The official ER page says it has round-the-clock onsite Western-trained, board-certified emergency consultants, 40+ individual privacy-focused patient rooms, dedicated lab and imaging support and a fast-track area.
For serious symptoms in the UAE, call 998 ambulance, 999 police, or 997 fire/civil defence. Cleveland Clinic Abu Dhabi Contact Center: 800 8 2223.
Emergency Department is available day and night, 365 days a year.
ER has dedicated laboratory and imaging support for prompt diagnosis.
ER sees patients of all ages, including children, and stabilizes all patients who arrive.
ER treats these common concerns
- Asthma and breathing problems
- Bleeding, burns and trauma
- Chest pain
- Coughs and colds when concerning
- Stroke-like symptoms or sudden weakness
- Severe allergic reaction
- Urgent medical concerns when patient is worried
The ER FAQ says all patients can receive initial medical treatment in medical emergencies, even if their insurer does not cover them. Once stable, transfer options may be discussed depending on insurance and payment preferences.
Heart, vascular, thoracic and transplant care
Cleveland Clinic Abu Dhabi’s Heart, Vascular & Thoracic Institute is a major reason people search for “Cleveland hospital.” The official institute page says it covers prevention, diagnostics, treatments, surgery and rehabilitation, and has DoH Centre of Excellence recognition for Adult Cardiac Surgery.
| Heart-related need | Relevant service | What to ask |
|---|---|---|
| Chest pain or severe symptoms | Emergency first | Use ER/998, not routine cardiology appointment. |
| Hypertension, cholesterol, palpitations | Cardiovascular Medicine | Ask if ECG, echo, Holter, stress test or labs are needed. |
| Heart failure | Heart Failure Program | Bring medication list, echo reports and admission history. |
| Women’s heart symptoms | Women’s Heart Health Clinic | Ask what records and risk factors to prepare. |
| Vascular disease | Vascular Surgery / Aortic Disease / Limb Preservation / Vein Clinic | Ask if Doppler, CT angiography or wound-care records are needed. |
| Thoracic surgery | General Thoracic Surgery | Ask if CT, lung function tests and anesthesia review are needed. |
| Heart or lung transplant | Heart & Lung Transplant | Ask for referral documents, prior reports, and evaluation steps. |
Digestive disease, general surgery and abdominal transplant
The Digestive Disease Institute provides medical and surgical care for disorders affecting the digestive system, with programs for gastroenterology, colorectal surgery, general surgery, hepatology, bariatric surgery and abdominal transplant.
| Patient need | Relevant program | Before booking |
|---|---|---|
| Reflux, swallowing, stomach or bowel symptoms | Gastroenterology / Swallowing and Reflux Center | Ask if endoscopy, fasting, sedation and escort are needed. |
| IBD, Crohn’s, ulcerative colitis | Inflammatory Bowel Disease Program | Bring prior colonoscopy, biopsy, labs and medication history. |
| Colon/rectal issues | Colorectal Surgery / Proctology / Pelvic Floor Program | Ask if imaging, colonoscopy or procedure estimate is needed. |
| Obesity and metabolic surgery | Comprehensive Obesity and Metabolic Center | Ask BMI criteria, dietitian support, surgery estimate and approval. |
| Hernia | Hernia Surgery & Core Health Center | Ask if CT/ultrasound and surgical estimate are needed. |
| Liver/pancreas disease | Hepatology / Pancreatic Diseases / HPB program | Carry imaging, lab trend and specialist referral notes. |
| Liver/pancreas transplant | Abdominal Transplant | Ask about referral, evaluation steps and international/insurance documents. |
Neurology, eye care, urology and medical specialties
| Specialty area | Official care scope | What to ask |
|---|---|---|
| Neurology and neurosurgery | Neurology, neurosurgery, rehabilitation, psychiatry/behavioral health and pain medicine are within Neurological Institute. | Bring MRI/CT, previous reports, medicine list and symptom timeline. |
| Urology | Official urology page lists kidney stones, kidney disease, kidney transplant, prostate cancer, bladder cancer, male infertility, ED, UTIs, urinary incontinence and robotic/minimally invasive surgery. | Ask if urine test, ultrasound, CT, PSA, cystoscopy or robotic surgery estimate is needed. |
| Eye care | Ophthalmology and pediatric ophthalmology appear in service lists and under Integrated Surgical Institute. | Confirm if under-14 patient is accepted through Eye Institute. |
| Dermatology | Medical Specialty Institute includes dermatology and allergy/immunology. | Ask if biopsy, procedure, allergy testing or medicine is separate. |
| Endocrinology | Medical Specialty Institute focuses on diabetes, thyroid, obesity, metabolic syndrome and related conditions. | Bring glucose readings, labs and medication list. |
| Nephrology | Kidney care, renal insufficiency and transplant-related pathways appear across official care sections. | Bring creatinine/eGFR history, urine tests and imaging. |
| Rheumatology | Medical Specialty Institute includes rheumatology and chronic inflammatory/arthritis care. | Bring autoimmune labs, X-rays and medication history. |
| Primary and preventive care | Primary Care and Preventive Medicine are listed within Medical Specialty Institute. | Ask whether your issue should start with primary care or a specialist. |
Diagnostics, laboratory, imaging and pharmacy
Cleveland Clinic Abu Dhabi has a Diagnostics Institute covering pathology/laboratory medicine, radiology, interventional radiology, nuclear medicine and molecular imaging.
| Service | Official timing / use | Ask before going |
|---|---|---|
| General X-ray | 24/7 imaging availability listed. | Is doctor order needed? Is report same day? |
| CT | 24/7 CT availability listed. | Contrast? Kidney test? Fasting? Insurance approval? |
| MRI | Mon–Fri 7:00 AM–11:00 PM; weekends 7:00 AM–7:00 PM. | Implants, claustrophobia, contrast, scan upload and approval. |
| Interventional Radiology | Mon–Fri 7:00 AM–6:00 PM. | Ask about preparation, sedation, escort and approval. |
| Nuclear Medicine | Mon–Fri 8:00 AM–5:00 PM. | Ask tracer prep, medication rules and report timing. |
| Main laboratory | Service Excellence page lists Main Lab Mon–Fri 7:00 AM–9:00 PM and Sunday 8:00 AM–6:00 PM. | Ask fasting, sample timing and portal result access. |
| Pharmacy | Open 24/7 in the Gallery; offers medication support, OTC items, post-surgical supplies and homecare testing devices. | Use portal/app for medication refills and home delivery where eligible. |
| Scan CD upload | Things-to-bring page says arrive 1.5 hours early if bringing images/scans on CD for upload. | Arrive early if you have external imaging CD. |
Cleveland Clinic Abu Dhabi insurance partners and payment checks
Cleveland Clinic Abu Dhabi partners with many insurance companies, but coverage depends on your exact insurer, plan, network, doctor, condition, service, approval and Center of Excellence rules.
Aafiya, ADNIC, Aetna, AXA, Daman, Damana, Dubai Insurance, FMC, MetLife, MSH, NAS, Neuron and others appear on insurance pages.
Ask if your card covers the exact doctor, institute and visit type.
Ask if lab, imaging, procedure, surgery, pharmacy or admission needs separate approval.
| Insurance issue | What to ask | Why it matters |
|---|---|---|
| Valid card | Do I need to present insurance card before service? | DoH-mandated process requires insured patients to present valid insurance card(s). |
| Network level | Is my plan full access, Center of Excellence only, inpatient only or referral-only? | Some networks cover only specialized referrals or COE cases. |
| Dental coverage | Are routine dental services contracted on direct billing? | Official insurance notes show routine dental may not be contracted across all tiers. |
| Self-pay | Can Financial Counselors provide estimate for my service? | Useful when uninsured or out-of-network. |
| Claim rejection | What does the insurer say is not covered? | Official billing page advises contacting insurer claims department for unpaid items. |
| International patient | Can international patient team coordinate insurance, estimate and travel support? | Useful for overseas/self-pay and complex treatment journeys. |
Patient Portal, records, reports and pharmacy refills
| Need | Official route / feature | How to use it |
|---|---|---|
| Manage appointments | Patient Portal website/mobile app | Use for scheduling and viewing past/upcoming appointments. |
| Test results | Portal lets patients access test results and doctor comments. | Ask when your results will appear and who reviews them. |
| Medical records | Portal and HIMS route can be used to request medical records. | Ask records team for authorization requirements if someone else collects. |
| Medication refill | Portal can request prescription refills. | Use for refillable medications only; emergencies need ER/doctor contact. |
| Medication home delivery | Pharmacy page says refills/home delivery can be ordered via portal/app. | Confirm delivery area, payment and prescription validity. |
| Doctor messages | Portal login page mentions communicating with doctor. | Use for non-urgent questions; do not use for emergency symptoms. |
Do not use portal messages for urgent symptoms. For serious medical concerns, use ER or call 998 ambulance.
Cleveland Clinic Abu Dhabi parking, valet and transport
The official parking page says self-parking is complimentary and there are several car parks within the medical campus. Valet is available at the Main Hospital and Emergency Department entrances for a nominal fee.
| Arrival option | Official detail | Local patient tip |
|---|---|---|
| Self-parking | Complimentary on-campus parking with several car parks. | Follow signs to the appropriate parking based on clinic/ER entrance. |
| Valet parking | Available at Main Hospital entrance and Emergency Department entrance; nominal fee applies. | Use for elderly, surgery, mobility-limited or complex visits. |
| Emergency entrance | ER valet/entrance is signposted. | For urgent care, follow emergency signage instead of main outpatient route. |
| Bus | Main bus stop near the entrance on Al Falah Street; routes 005, 040 and 052 are listed. | Check current bus timings before travelling. |
| Taxi | Abu Dhabi public taxis can be pre-booked via TransAD 600 535353. | Say “Cleveland Clinic Abu Dhabi, Al Maryah Island, Al Falah Street entrance.” |
| Car from Dubai | Official directions advise E11/E10 route toward Abu Dhabi, then Al Maryah Island signage. | Plan tolls, traffic, parking and follow-up visits before booking from Dubai. |
| Bicycle | Bicycle lanes on Al Maryah Island and complimentary bicycle racks inside car park are listed. | Only practical for healthy visitors, not sick patients. |
If you are bringing an elderly patient, child, surgery patient or someone in pain, use drop-off/valet first. One adult can handle parking while the patient starts registration.
DoH Abu Dhabi and UAE government help
Cleveland Clinic Abu Dhabi is in Abu Dhabi, so Department of Health Abu Dhabi routes matter for medical-error and insurance complaints. Emergency numbers work across the UAE.
| Need | Official route | How it helps |
|---|---|---|
| Ambulance emergency | UAE emergency number 998 | Use for serious medical emergencies anywhere in UAE. |
| Police / fire | 999 police, 997 fire/civil defence | Use for danger, accident, crime or fire situations. |
| DoH support | Department of Health Abu Dhabi phone: 800555 | Use for Abu Dhabi health-service guidance and complaint routes. |
| Medical error complaint | DoH Investigation Request for Medical Error | Free route for investigation against licensed Abu Dhabi healthcare facility/professional. |
| Health insurance complaint | DoH Health Insurance Complaint | For Thiqa, Basic, Enhanced and Aounak insurance complaints. |
| Documents for complaint | Emirates ID, related documents, rejection letter where applicable, valid health insurance card and visa may be required. | Keep invoices, approval/rejection messages, reports, dates and doctor names. |
| Patient rights | Cleveland Clinic Abu Dhabi patient-rights page and DoH complaint services | Use hospital patient experience first, then official route if unresolved. |
No public source confirms universal free treatment for all patients at Cleveland Clinic Abu Dhabi. Coverage depends on emergency stabilization rules, insurance plan, Thiqa/Basic/Enhanced/Aounak eligibility, employer coverage, self-pay estimate or specific authorization.
Cleveland Clinic Abu Dhabi Google Map
Use this map for orientation. Open live navigation before leaving because Al Maryah Island traffic, entrance choice, valet and parking flow can change by time of day.
Local insider tips before visiting
Confirm institute, doctor, estimate, insurance, parking entrance and documents.
If bringing imaging CDs, arrive 1.5 hours early for upload.
The hospital asks visitors to bring warm clothing because the campus is kept cool for equipment.
You may be asked multiple times to confirm name, date of birth and show ID.
Valet helps for ER, surgery, elderly, mobility and complex appointments.
Portal helps with appointments, test results, medical records and refills.
- Arrive 30 minutes early for routine appointment; outpatient page says at least 15 minutes and things-to-bring page says 30 minutes.
- Plan at least 1.5 hours or more for appointment, tests and pharmacy when needed.
- If waiting more than 15 minutes past scheduled appointment, inform registration caregivers.
- Do not bring jewelry or large amounts of cash.
- Bring medicines, supplements, allergy list and medical records in English or Arabic.
- Ask checkout to book follow-up or same-day tests where possible.
- If travelling from Dubai, plan return trip and follow-up visit costs, not only one appointment.
FAQs about Cleveland Hospital / Cleveland Clinic Abu Dhabi
What is Cleveland Hospital in UAE?
In UAE search results, “Cleveland Hospital” usually refers to Cleveland Clinic Abu Dhabi, the specialty hospital on Al Maryah Island, Abu Dhabi.
Where is Cleveland Clinic Abu Dhabi located?
Cleveland Clinic Abu Dhabi is located on Al Maryah Island in Abu Dhabi, United Arab Emirates.
What is the Cleveland Clinic Abu Dhabi phone number?
The Contact Center number is 800 8 2223. Use it for appointments, doctors, insurance, financial counseling and directions.
Is Cleveland Clinic Abu Dhabi emergency open 24 hours?
Yes. The Emergency Department is open 24 hours a day, 7 days a week. For life-threatening symptoms, call 998 ambulance.
How do I book an appointment at Cleveland Clinic Abu Dhabi?
You can use the official request appointment form, Patient Portal, WhatsApp route where available, or call 800 8 2223 for scheduling support.
How much is consultation at Cleveland Clinic Abu Dhabi?
The hospital does not publish one fixed consultation fee for every doctor and specialty. Ask Financial Counseling through 800 8 2223 for an estimate and out-of-pocket amount.
Does Cleveland Clinic Abu Dhabi accept insurance?
Yes, Cleveland Clinic Abu Dhabi partners with many insurers, but coverage depends on your exact plan, network, service, doctor and approvals. Present valid insurance card before service.
Is parking free at Cleveland Clinic Abu Dhabi?
Self-parking is complimentary within the medical campus. Valet parking is available at the Main Hospital and Emergency Department entrances for a nominal fee.
Can children go to Cleveland Clinic Abu Dhabi?
Hospital pages state that patients under age 14 are only accepted in the Emergency Department and Eye Institute. Call before booking pediatric care.
What should I bring to Cleveland Clinic Abu Dhabi appointment?
Bring Emirates ID/passport, insurance card, payment method, medicines, allergy list, medical records, scans, lab results, any requested samples, and special doctor instructions.
Final checklist before you go
- Confirm the official destination: Cleveland Clinic Abu Dhabi, Al Maryah Island.
- Call 800 8 2223 before travelling for routine care.
- Confirm doctor, institute, appointment time and estimate/co-pay.
- Ask if tests, imaging or procedures need approval.
- Carry Emirates ID/passport, insurance card, payment method, medicines and records.
- Arrive early, especially if bringing imaging CDs for upload.
- Use 998 ambulance or ER for serious emergency symptoms.
- Use complimentary self-parking or paid valet depending on patient condition.