Emirates Specialty Hospital: appointment, doctors, emergency, insurance, parking and map
Emirates Specialty Hospital is a multispecialty hospital in Dubai Healthcare City, commonly searched for appointments, doctors, maternity, emergency care, surgery, orthopedics, cardiology, pediatrics, gastroenterology, insurance and directions.
This guide helps patients confirm the right contact number, appointment route, doctor search, departments, OPD timing, emergency use, fee questions, insurance checks, parking and metro access, Google Map, official video and Dubai government help before visiting.
For Emirates Hospitals Group appointments, call 800 444 444. The older ESH contact page also lists +971 4 248 4500 and emergency +971 52 377 5335. For life-threatening emergencies in the UAE, call 998 for ambulance.
“Emirates Specialty Hospital” is not the same as Emirates Hospital Jumeirah or Emirates Hospital clinics in Marina, Business Bay, The Palm or Motor City. For this page, the focus is Emirates Specialty Hospital – Dubai Healthcare City / DHCC. Always confirm the exact location before booking or using a taxi app.
Address, phone number, email and opening hours
Emirates Specialty Hospital is located in Dubai Healthcare City. The newer Emirates Hospitals Group site uses the group number 800 444 444, while the older Emirates Specialty Hospital page lists direct phone and email details. If the matter is time-sensitive, use the group number first and ask to be connected to Emirates Specialty Hospital DHCC.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Emirates Specialty Hospital – Dubai Healthcare City / DHCC | Use the full name when booking, calling insurance or using maps. |
| Address | Building No. 62, Dubai Healthcare City, Dubai, UAE, PO Box 505240 | Use live navigation because DHCC has multiple hospitals, clinics and parking areas. |
| Group appointment number | 800 444 444 | Best first number for appointment and Emirates Hospitals Group routing. |
| Direct phone listed on older ESH page | +971 4 248 4500 | Useful for direct hospital contact if the group number routes slowly. |
| Email listed on older ESH page | esh.info@emirateshospital.ae | Use for non-urgent written queries, documentation and follow-up. |
| Emergency contact listed on older ESH page | +971 52 377 5335 | For severe symptoms, call UAE ambulance 998 or go to the nearest emergency department. |
| OPD clinic timing | Monday–Sunday: 8am–8pm listed for Emirates Specialty Hospital DHCC | Confirm the exact doctor’s clinic timing before leaving. |
| Emergency timing | Emergency: 24 x 7 listed | Emergency care is not the same as routine OPD booking. |
| Official location page | Emirates Specialty Hospital DHCC | Use for current specialties, doctors, appointment request and hospital overview. |
“Hello, I want Emirates Specialty Hospital in Dubai Healthcare City, Building 62. Please confirm the doctor, department, appointment time, consultation fee, insurance coverage, approval requirement, parking option and how early I should arrive.”
Which care route should you choose?
Before booking, decide whether your case is routine OPD, emergency, maternity, surgical, diagnostic, pediatric, follow-up or second opinion. Choosing the correct route saves time, money and stress.
Use for stable symptoms, family medicine, specialist consultation, dermatology, ENT, cardiology, gastroenterology, orthopedics, pediatrics, OB-GYN and follow-up.
Use for chest pain, stroke symptoms, severe breathing difficulty, major bleeding, trauma, seizure, serious allergic reaction or sudden severe symptoms.
Use planned appointment route, but ask for estimate, insurance approval, room type, inclusions, exclusions and follow-up before admission.
If symptoms are sudden, severe or life-threatening, use emergency. If the condition is stable, book OPD. If surgery, delivery, NICU, endoscopy, imaging or admission may be involved, confirm approval and estimate before the visit when possible.
How to book an appointment at Emirates Specialty Hospital
The official location page has an appointment request form, and the group number can route appointments. The form asks for details such as phone, email and reason for visit. For same-day or urgent appointment needs, calling is usually faster than relying only on a form.
- Confirm the location: say Emirates Specialty Hospital DHCC, Building 62, Dubai Healthcare City.
- Choose the specialty: cardiology, dermatology, OB-GYN, orthopedics, pediatrics, gastroenterology, emergency, urology, radiology or another service.
- Use the official appointment route: open the DHCC location page and use the appointment form.
- Call for faster confirmation: use 800 444 444, especially for same-day slots, specialist timing or insurance questions.
- Ask for the doctor name: confirm whether the doctor is consultant, specialist or GP and whether the same doctor will review results.
- Confirm cost before the visit: ask consultation fee, insurance co-pay, approval and whether tests are separate.
- Carry documents: Emirates ID or passport, insurance card, old reports, scans, prescriptions, allergy list and payment method.
- Reach early: first-time patients should allow time for registration, insurance eligibility and DHCC parking/walking.
Do not simply search “Emirates Hospital” and book the first option. Emirates Hospitals Group has multiple Dubai locations. Confirm Emirates Specialty Hospital DHCC if that is the hospital you want.
Fees, consultation charges and cost questions
Emirates Specialty Hospital does not publish one fixed consultation fee for every doctor and specialty on the public pages. This is normal for private hospitals. Cost can change by doctor level, specialty, insurance plan, co-pay, pre-approval, lab tests, imaging, medicines, procedure, emergency triage, admission and package terms.
| Cost area | Why the price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit/follow-up, insurance network and co-pay. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Emergency visit | Triage, assessment, monitoring, tests, medicines, procedures, observation and admission. | “When the patient is stable, can billing explain insurance approval and itemized charges?” |
| Lab tests | Test type, fasting requirement, urgent processing and approval rules. | “Is this test approved today, and what is the cash price if insurance rejects it?” |
| Radiology and imaging | X-ray, ultrasound, CT, MRI, contrast use, reporting speed and pre-approval. | “Does this scan require approval, and is contrast/reporting included?” |
| Maternity and delivery | Doctor fee, room type, delivery type, anesthesia, newborn care, NICU and emergency changes. | “Can I get the full package inclusions and exclusions before paying?” |
| Surgery or endoscopy | Surgeon, anesthesia, operating room, implants, consumables, medicines and room stay. | “What is included, what is excluded and what could be billed separately?” |
| Packages and health checks | Package date, eligibility, tests included, doctor review, follow-up and insurance/cash rules. | “Is the package active today and does it include consultation, reports and follow-up?” |
If the case is not urgent, call your insurer or TPA before visiting. Ask whether Emirates Specialty Hospital DHCC is in-network for your exact plan, doctor, department and service. A hospital may accept an insurer generally, but a specific plan can still need approval or have a different co-pay.
Doctors and how to choose the right specialist
The official DHCC location page lists many doctors with specialties and practice locations. The practical issue is not just finding a doctor name; it is confirming the doctor’s availability, your insurance coverage, follow-up process and whether tests or procedures are likely.
Ask whether the doctor is consultant, specialist or GP, whether the doctor sees patients at DHCC on your date, and whether your insurance covers the visit.
Ask who explains the estimate, approval, anesthesia, admission, room type, discharge and follow-up plan.
- Search by specialty first, then doctor name.
- Confirm the exact practice location: Emirates Specialty Hospital DHCC.
- Ask if the same doctor will review lab or scan results.
- Ask if your insurance covers that exact doctor and department.
- For maternity, ask whether the doctor handles antenatal visits, delivery planning and emergency changes.
- For orthopedics, spine, urology, GI or bariatric cases, ask if imaging, endoscopy or surgical approval may be required.
- Use Dubai Medical Registry if you want to verify a licensed healthcare professional or facility in Dubai.
Departments, treatments and facilities
Emirates Specialty Hospital DHCC lists a broad range of services, including anesthesiology, breast care, cardiology, dental clinic, dermatology and aesthetics, dietetics, emergency 24/7, endocrinology, ENT, family medicine, gastroenterology, general surgery, gynecology, obstetrics and maternity, ICU, internal medicine, laboratory and pathology, neurology, neurosurgery, oncology, ophthalmology, orthopedic surgery, physiotherapy and rehabilitation, psychiatry, pulmonology, radiology and imaging, rheumatology, pediatric surgery, spine surgery, urology and vascular surgery.
| User need | Likely department | Practical guidance |
|---|---|---|
| Chest pain, palpitations, high blood pressure | Cardiology or emergency | Use emergency for severe chest pain, fainting, sweating, breathlessness or sudden symptoms. |
| Fever, infection, diabetes, thyroid, chronic illness | Family medicine, internal medicine, endocrinology, lab | Carry old reports, current medicines and recent readings. |
| Pregnancy, delivery, women’s health | Obstetrics and maternity, gynecology, fetal medicine, radiology | Ask about doctor timing, scans, package rules, NICU, anesthesia and delivery estimate. |
| Newborn or child surgery concern | Pediatrics, pediatric surgery, NICU, radiology | Ask if the case needs emergency, pediatric OPD or pediatric surgeon review. |
| Bone, joint, knee, hip, spine or sports injury | Orthopedic surgery, spine surgery, physiotherapy, radiology | Ask if X-ray, MRI, physiotherapy or surgical approval is needed. |
| Stomach, liver, reflux, piles, weight-loss concern | Gastroenterology, general surgery, bariatric/weight loss, endoscopy | Ask about fasting, endoscopy approval, anesthesia and report timing. |
| Kidney stone, prostate, urine symptoms | Urology, radiology, lab | Carry urine test, ultrasound, CT or previous urology reports if available. |
| Skin, hair, cosmetic dermatology | Dermatology and aesthetics | Ask if procedures, lasers, medicines or tests are separate from consultation. |
| Breast symptoms or cancer concern | Breast care, oncology, radiology, pathology | Ask what imaging and specialist review are included and when results are explained. |
| Breathing, asthma, cough, sleep-related concern | Pulmonology, sleep medicine, internal medicine, radiology | Ask if pulmonary function tests, imaging or sleep evaluation are needed. |
Maternity, NICU, surgery and advanced-care notes
Emirates Specialty Hospital DHCC is often searched for maternity, delivery, NICU, surgery and minimally invasive treatment. The official location page describes the hospital as a 90-bed multispecialty hospital with operating rooms, labour and delivery rooms, NICU beds, ICU beds, day surgery, outpatient clinics, inpatient rooms, VIP suites, endoscopy suites, emergency department, radiology, laboratory and physiotherapy support.
Ask about antenatal visits, delivery estimate, room type, anesthesia, emergency C-section, newborn care, NICU and exclusions.
Ask what is included in the maternity estimate and what happens if the baby needs NICU, specialist review or transfer.
Ask about fasting, anesthesia, approval, operation room, day surgery, discharge timing, medicines and follow-up.
Do not compare maternity packages only by headline price. Ask for written inclusions and exclusions: doctor fee, room stay, anesthesia, baby care, NICU, emergency C-section, medicines, consumables, lab, imaging and follow-up.
Insurance and payment: what patients should check
The official pages show an insurance section/insurance partners, but acceptance depends on insurer, TPA, network level, plan benefits, doctor, specialty, approval rules and medical necessity. Always confirm with both the hospital and your insurer before planned treatment.
Ask whether your exact insurance card is accepted for that doctor and specialty at Emirates Specialty Hospital DHCC.
Ask if lab, imaging, pharmacy, endoscopy or procedure charges need separate approval.
Ask for estimate, approval status, room category, deposit rule, exclusions and discharge billing process.
- Call hospital billing/insurance desk before planned appointments.
- Call your insurer or TPA and ask if Emirates Specialty Hospital DHCC is in-network for your exact plan.
- Ask if a GP referral or pre-approval is needed for specialist care.
- Ask whether maternity, dental, dermatology procedures, physiotherapy and imaging have separate limits.
- Keep approval SMS, invoices, reports and claim forms until billing is fully closed.
If approval is rejected, ask for the rejection reason in writing. Save the doctor note, invoice, claim reference, policy details and hospital response before using a complaint route.
Parking, metro and arrival tips for Dubai Healthcare City
Dubai Healthcare City has several hospitals, clinics, buildings and parking zones. For Emirates Specialty Hospital, confirm the exact building and parking route before leaving, especially if you are arriving for maternity, surgery, emergency follow-up or with an elderly patient.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, children, maternity visits, elderly patients and patients carrying reports. | Use Building 62, Dubai Healthcare City in navigation and ask the hospital where patients should park today. |
| Taxi / ride app | Patients who should avoid walking or parking stress. | Enter “Emirates Specialty Hospital Building 62 Dubai Healthcare City,” not just “Emirates Hospital.” |
| Metro | Visitors who can walk comfortably and are coming from Bur Dubai, Deira, Business Bay or Dubai Marina. | Dubai Healthcare City Metro is the key landmark. Check walking distance and weather before choosing metro. |
| Drop-off first | Pregnancy, children, elderly patients, pain, limited mobility or post-surgery follow-up. | Drop the patient at the entrance first; another adult can manage parking or payment. |
| Peak clinic hours | Evening OPD, weekend visits, maternity check-ups and multi-test appointments. | Leave extra time for registration, insurance checks, lift waiting and parking. |
Parking rules and charges can change in Dubai Healthcare City. Do not publish a fixed parking fee unless confirmed by the hospital or DHCC parking signs. Call and ask: “Where should patients park today, is valet available, and are there any parking fees?”
Emirates Specialty Hospital Google Map
Use this map for orientation, then open live navigation on your phone for traffic, parking and entrance guidance.
DHA and UAE government services that may help patients
Emirates Specialty Hospital is a private hospital in Dubai, but UAE and Dubai official services can help with emergency numbers, doctor/facility lookup, medical complaints and insurance complaint routes.
| Need | Official service | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency numbers | 998 for ambulance, 999 for police, 997 for fire/civil defence. |
| Verify doctor or facility | Dubai Medical Registry | Search DHA-registered healthcare professionals or healthcare facilities. |
| Medical complaint | DHA Submit Medical Complaint | Use for complaints against healthcare professionals or facilities after collecting documents. |
| Insurance complaint | DHA insurance complaint service | Use for insurance feedback, complaint or dispute involving insurance companies. |
| DHA customer support | Contact DHA | Useful for Dubai healthcare regulator support and service guidance. |
Keep appointment confirmation, invoices, doctor name, diagnosis, reports, prescriptions, insurance approval/rejection messages, claim reference and the hospital’s written response. A clear timeline is more useful than a complaint without evidence.
Emergency guidance: when not to wait for appointment
Emirates Specialty Hospital DHCC lists emergency 24/7. But if symptoms are severe, do not wait for online booking, doctor availability or a routine OPD slot.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be treated by severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, carry Emirates ID, insurance card, allergy information and current medicine list.
- Once the patient is stable, ask billing for itemized charges and insurance approval status.
Official Emirates Specialty Hospital video
This official Emirates Hospitals Group video shows the maternity and delivery department at Emirates Specialty Hospital. Use it for visual orientation only; appointments, fees, doctors, insurance, maternity package terms and parking should still be confirmed directly.
If the embed does not load, open the related official video page here: Maternity and Delivery Department – Emirates Specialty Hospital.
Local insider tips for a smoother visit
- Say “DHCC” clearly. Emirates Hospitals Group has several Dubai locations, so confirm Emirates Specialty Hospital – Dubai Healthcare City.
- Use morning appointments for complex cases. If you may need labs, scans, insurance approval or specialist review, morning gives more same-day processing time.
- Carry old reports. Previous scans, lab tests, discharge summaries and prescriptions can prevent repeat questions and duplicate testing.
- Ask follow-up policy before leaving. Follow-ups may be time-limited, discounted, free or charged depending on doctor and policy.
- For maternity, get exclusions in writing. Ask about anesthesia, room type, newborn care, NICU, emergency C-section, doctor fee and baby tests.
- For surgery, request a full estimate. Include surgeon, anesthesia, OT, room, implants, medicines, consumables, ICU and follow-up.
- For metro users, check weather. Dubai Healthcare City Metro is useful, but summer walking can be difficult for elderly, children or unwell patients.
- Drop the patient first. For children, pregnancy, elderly patients or pain, drop at the entrance and let another adult handle parking.
- Save all proof. Keep appointment confirmation, insurance approval, invoices and reports until treatment and billing are fully closed.
FAQs about Emirates Specialty Hospital
Where is Emirates Specialty Hospital located?
Emirates Specialty Hospital is located at Building No. 62, Dubai Healthcare City, Dubai, United Arab Emirates.
What is the phone number for Emirates Specialty Hospital?
The Emirates Hospitals Group appointment number is 800 444 444. The older Emirates Specialty Hospital page also lists +971 4 248 4500.
What are Emirates Specialty Hospital OPD timings?
The Emirates Hospitals Group contact page lists OPD clinics for Emirates Specialty Hospital DHCC as Monday to Sunday from 8am to 8pm. Emergency is listed as 24 x 7.
Does Emirates Specialty Hospital have emergency service?
Yes. Emirates Specialty Hospital DHCC lists emergency 24/7. For life-threatening emergencies in the UAE, call 998 for ambulance.
How do I book an appointment at Emirates Specialty Hospital?
You can use the appointment form on the official Emirates Specialty Hospital DHCC page or call 800 444 444. Confirm the doctor, department, fee, insurance and arrival time before travelling.
How much is consultation at Emirates Specialty Hospital?
There is no single public consultation fee for all doctors and specialties. Fees can vary by doctor level, department, insurance, co-pay, tests and follow-up rules. Call before visiting for current pricing.
What departments are available at Emirates Specialty Hospital?
Departments include emergency, cardiology, dermatology, ENT, family medicine, gastroenterology, general surgery, gynecology, maternity, ICU, internal medicine, laboratory, neurology, neurosurgery, oncology, ophthalmology, orthopedics, physiotherapy, psychiatry, pulmonology, radiology, rheumatology, pediatric surgery, spine surgery, urology and vascular surgery.
Does Emirates Specialty Hospital accept insurance?
The hospital has an insurance section, but coverage depends on your insurer, TPA, network level, plan, doctor, department and approval rules. Confirm with both the hospital and your insurer.
Is parking available at Emirates Specialty Hospital DHCC?
Parking options can change in Dubai Healthcare City. Call the hospital and ask where patients should park today, whether valet is available and whether parking charges apply.
What should I bring to Emirates Specialty Hospital?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, referral or approval documents if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth Emirates Specialty Hospital visit, confirm the exact DHCC location, doctor timing, appointment status, consultation fee, insurance approval and parking route before leaving. Use emergency care immediately for severe symptoms, and keep written proof of appointments, approvals, invoices and reports until your treatment and billing are complete.