HMS Hospitals Dubai: Mirdif, Al Garhoud, appointments, doctors, fees, insurance and maps
HMS Hospital usually means the HMS Group hospital network in Dubai, mainly HMS Mirdif Hospital and HMS Al Garhoud Hospital.
This guide gives the answers patients normally need before visiting: which branch to choose, phone numbers, appointment steps, doctors, departments, package prices, insurance, documents, parking, visiting hours, emergency help and official support routes.
“HMS Hospital” is not one single building. It can refer to HMS Mirdif Hospital, HMS Al Garhoud Hospital, HMS DXBone Excellence Center or HMS FIFA Medical Center of Excellence. Confirm the exact branch before travelling.
HMS Hospital quick answer
| User question | Direct answer | Best action |
|---|---|---|
| What is HMS Hospital Dubai? | HMS is a Dubai healthcare group with HMS Mirdif Hospital, HMS Al Garhoud Hospital, DXBone Excellence Center and HMS FIFA Medical Center of Excellence. | Choose the correct branch before booking. |
| What is the HMS Hospital phone number? | Main hotline: 800 467. Al Garhoud phone: 04 454 5000. Mirdif page lists 04 588 9200. | Ask them to repeat your branch name. |
| Which branch is best? | Mirdif is useful for Al Mizhar/Mirdif/Nad Al Hamar side. Al Garhoud is useful for airport/Deira/Al Garhoud side. | Choose by doctor, insurance, travel time and service. |
| Can I book online? | Yes. HMS pages show appointment forms with department, doctor, name, mobile, gender and date/time. | Use the form, then confirm timing and fee by call. |
| Are consultation fees public? | One fixed doctor consultation fee is not publicly shown for every specialty. | Ask cash fee, co-pay, approval and follow-up rule. |
| Is emergency available? | HMS Mirdif lists 24/7 emergency; Al Garhoud lists emergency department around the clock. | For life-threatening symptoms, call UAE ambulance 998. |
HMS Hospital branches: Mirdif vs Al Garhoud vs specialty centers
Most users searching HMS Hospital need one of these locations.
| Facility | Official area | Best for | Call before going |
|---|---|---|---|
| HMS Mirdif Hospital | Mirdif, Al Mizhar 1, Dubai; located beside Dubai Modern Education School. | Multispecialty hospital, emergency, pediatrics, OB-GYN, water birth, ICU, NICU, PICU, radiology, lab and 45 medical/surgical specialties. | Confirm doctor availability, appointment slot, package terms and insurance acceptance. |
| HMS Al Garhoud Hospital | Al Garhoud, near Millennium Airport Hotel, Dubai. | Multispecialty private hospital near airport side; useful for Al Garhoud, Deira, Festival City, Airport, Nad Al Hamar and central Dubai users. | Confirm department, doctor, fee, parking/valet, documents and insurance approval. |
| HMS DXBone Excellence Center | 61 A Street, Al Garhoud, Dubai. | Orthopedic and musculoskeletal disorders, bone, joint, sports injury and related specialist care. | Confirm whether your case should go to DXBone or the hospital building. |
| HMS FIFA Medical Center of Excellence Dubai | Al Jaddaf, Dubai. | Sports medicine, football/sports-related assessment and FIFA medical-center style services. | Confirm appointment type, doctor, report need and insurance/cash price. |
Do not say only “HMS Hospital” to a taxi, insurer or call center. Say “HMS Mirdif Hospital,” “HMS Al Garhoud Hospital,” “HMS DXBone,” or “HMS FIFA Medical Center” clearly.
HMS Hospital contact number, address and email
| Facility | Phone / hotline | Address help | |
|---|---|---|---|
| HMS Mirdif Hospital | +971 4 588 9200 800 467 |
info_mph@hmsco.ae | Located beside Dubai Modern Education School, Mirdif – Al Mizhar 1, Dubai, P.O. Box 639. |
| HMS Al Garhoud Hospital | +971 4 454 5000 800 467 |
info_gph@hmsco.ae | Al Garhoud, near Millennium Airport Hotel, Dubai. |
| HMS DXBone Excellence Center | +971 4 454 5000 800 467 |
info_dxbone@hmsco.ae | 61 A Street, Al Garhoud, Dubai. |
| HMS FIFA Medical Center of Excellence | +971 4 224 5577 800 467 |
Info_fifa@hmsco.ae | Al Jaddaf, Dubai. |
| Patient feedback: Al Garhoud | 058 872 1890 | Use hospital feedback route first. | For concerns, difficulties or suggestions related to Al Garhoud. |
| Patient feedback: Mirdif | 052 846 7450 | Use hospital feedback route first. | For concerns, difficulties or suggestions related to Mirdif. |
How to book an HMS Hospital appointment
HMS appointment forms ask for department, doctor, name, mobile, gender and date/time. That helps, but patients should still confirm fee, insurance and branch by call.
- Choose branch first. Mirdif, Al Garhoud, DXBone or FIFA Medical Center.
- Choose department. Example: cardiology, OB-GYN, pediatrics, orthopedics, dental, ENT, dermatology, radiology, urology or emergency.
- Select doctor if known. If not sure, ask the call center to guide by symptoms.
- Enter active UAE mobile. Appointment confirmation and changes may come by call/SMS.
- Ask current consultation fee. Fees can change by doctor, specialty and insurance.
- Ask insurance approval. Consultation, lab, imaging, pharmacy and procedure approval may be separate.
- Ask arrival time. First visits need registration and insurance checks.
- Save proof. Keep appointment message, doctor name, branch and payment/insurance details.
“I want an HMS Hospital appointment. Please confirm branch, doctor name, department, available timing, cash consultation fee, insurance co-pay, approval requirement, follow-up rule, documents and parking option.”
HMS Hospital visiting hours and patient relations
| Topic | Official detail found | Patient action |
|---|---|---|
| Mirdif visiting hours | 7 days a week, 10AM to 10PM. | Visitor hours are not the same as OPD doctor timing. Confirm doctor schedule separately. |
| Al Garhoud visiting hours | 7 days a week, 10AM to 10PM. | For admitted patient visits, follow ward/ICU rules and infection-control instructions. |
| Mirdif patient relations / tour | 052 846 7450. | Useful for tour, patient navigation, concerns and visit support. |
| Al Garhoud patient relations / tour | 058 872 1890. | Useful for tour, patient navigation, concerns and visit support. |
| Emergency hours | Mirdif lists 24/7 emergency; Al Garhoud lists emergency around the clock. | Use emergency for urgent/severe symptoms, not routine appointment forms. |
HMS Hospital fees, packages and what to ask before paying
HMS does not publish one universal consultation fee for every doctor and department. Some package prices are public, but OPD doctor fees, co-pays and approval rules need confirmation.
| Fee / package intent | Public detail found | What to confirm |
|---|---|---|
| Regular OPD consultation | No single fixed public consultation fee for every doctor/specialty. | Ask current cash fee, insurance co-pay, VAT if applicable, and follow-up rule. |
| Mirdif normal delivery package | Public page lists normal delivery package at AED 15,000. | Confirm current validity, room type, doctor fee, insurance, exclusions and emergency changes. |
| Normal delivery inclusions listed | Obstetrician fee, delivery room, 2-day private room, routine consumables/medicines/lab tests, CTG, newborn nursery stay, pediatric consultations, selected newborn medicines/tests/vaccines, and first outpatient mother/child visit after discharge. | Ask what changes if labor becomes complicated or C-section is needed. |
| Normal delivery exclusions listed | Epidural anesthesia AED 2,100; baby circumcision AED 2,500; newborn screening AED 700; NICU average cost AED 6,000/day; twins AED 4,500 extra; triplets AED 8,500 extra. | Ask for written estimate before admission. |
| HBOT package example | Public Mirdif HBOT page lists examples such as one session AED 510, 5 sessions AED 2,550, 10 sessions AED 5,100, and selected packages up to AED 10,200. | Confirm indication, number of sessions, doctor review and current price. |
| Sports medicine HBOT example | Public page lists 30-minute session AED 255, 1-hour session AED 510, 10 sessions 30 minutes AED 2,550 and 10 sessions 1 hour AED 5,100. | Ask whether it is suitable for your condition and insurance/cash payment rules. |
| Al Garhoud packages | Package page lists lactation clinic, men’s infertility, LASIK, thyroid, diabetes, dialysis, HBOT, cardiology checkup, delivery, C-section and basic health checkup packages. | Call 800 467 for current active prices and inclusions. |
Never rely on old screenshots or third-party comments for hospital fees. Always ask for the current doctor fee, co-pay, follow-up rule, test estimate and written package inclusions.
HMS Hospital doctors and schedule guidance
Doctor schedules can change. Use official doctor pages for names, then call to confirm today’s timing, branch and insurance coverage.
| Branch / department | Doctor examples found on official pages | Before booking |
|---|---|---|
| HMS Mirdif Cardiology | Dr. Ghassan Nouh, Dr. Mohamed Houcem Amiour, Dr. Arif Al Mulla, Dr. Ahmed Yehia, Dr. Samah Alasrawi. | Chest pain or severe symptoms should go to emergency first, not routine OPD. |
| HMS Mirdif Pediatric Excellence Center | Dr. Khawlla Drweesh, Dr. Mennatallah Farouk, Dr. Chaalan AlKayakhi, Dr. Mohamed Sadik, Dr. Mohammed Nabil, Dr. Ahmed Elmelhat, Dr. Mohammad ElRabah, Dr. Ali Zeinelabedeen Elsayed, Dr. Samah Alasrawi and others. | Ask if your child needs pediatric OPD, pediatric subspecialty, neonatology, NICU or emergency route. |
| HMS Al Garhoud selected doctors | Official home page highlights Dr. Ahmed Ghanem, Dr. Ismail AlKhalidi, Dr. Ahmed Yehia, Dr. Tarek Nassar, Dr. Ghassan Kloub, Prof. Dr. med. Hazem Elfezary, Dr. Mutayyab Shah, Dr. Omer Ahmed, Dr. Alya Mazrouei, Dr. Nasser Daaboul and others. | Confirm exact branch, doctor level, available timing and insurance network. |
| OB-GYN / maternity | HMS pages list OB-GYN, maternity, water birth and delivery package services. | Ask doctor timing, package terms, delivery room, anesthesia, NICU and emergency C-section rules. |
| Orthopedics / spine / sports | HMS Al Garhoud and DXBone are important for bone, joint, spine and musculoskeletal search intent. | Ask whether your doctor is at hospital or DXBone Excellence Center. |
“Is this doctor physically available at this branch today? What time should I arrive, and will the same doctor review reports or follow-up?”
HMS Hospital departments and treatments
HMS Mirdif and HMS Al Garhoud both list broad multispecialty services. Presenting them by patient need is more useful than only listing department names.
| Care group | Departments / services | Useful for |
|---|---|---|
| Emergency and critical care | Emergency, ICU, critical care, anesthesia, ambulance/emergency route. | Severe symptoms, urgent injury, observation, stabilization and admission. |
| Heart and vascular | Cardiology, vascular surgery, cardiac tests, interventional cardiology. | Chest pain, palpitations, BP, cardiac CT, arrhythmia, pacemakers and vascular problems. |
| Women and children | Obstetrics & gynecology, pediatric excellence center, neonatology, NICU, water birth. | Pregnancy, delivery, newborn care, child fever, pediatric surgery and pediatric subspecialties. |
| Bone, spine and recovery | Orthopedics, spine surgery, physiotherapy, sports medicine, DXBone center. | Fracture, back pain, joint pain, sports injury, spine issues and rehabilitation. |
| Surgery and procedures | General and laparoscopic surgery, bariatric surgery, plastic surgery, urology, gastroenterology. | Gallbladder, hernia, bariatric surgery, urinary problems, digestive conditions and day/admission procedures. |
| Diagnostics | Radiology and imaging, medical laboratory, histopathology. | Blood tests, imaging, biopsy/pathology, scans and report-based follow-up. |
| OPD clinics | General practitioner, internal medicine, endocrinology, diabetes, dermatology, ENT, dental, ophthalmology, psychiatry, rheumatology, pulmonology. | Routine appointments, chronic disease, specialist reviews and follow-up care. |
| Special services | Home care, genetics, oncology & hematology, hyperbaric oxygen therapy, dialysis at Al Garhoud. | Advanced or ongoing care; confirm branch and appointment rules before visiting. |
Which HMS Hospital department should you choose?
| Your situation | Start here | Do this before going |
|---|---|---|
| Severe chest pain, stroke signs, fainting, major injury, heavy bleeding | Emergency department / ambulance | Call 998 or go to nearest ER. Do not wait for OPD. |
| Stable chest discomfort, high BP, palpitations | Cardiology | Ask if ECG, echo, stress test, CT or approval is needed. |
| Pregnancy, delivery, women’s health | OB-GYN / maternity | Ask package inclusions, exclusions, room, anesthesia and emergency C-section rule. |
| Child fever, newborn issue, child specialist | Pediatric Excellence Center / pediatric emergency | Bring vaccination card and recent medicine list. |
| Back pain, fracture, sports injury, joint pain | Orthopedics, spine surgery, DXBone, physiotherapy | Ask if X-ray/MRI approval is needed before specialist review. |
| Diabetes, thyroid, BP, obesity | Internal medicine, endocrinology, diet and nutrition | Carry previous lab reports and current medicines. |
| Tooth pain, root canal, implant, pediatric dental | Dental department | Dental insurance rules vary. Ask before treatment starts. |
| Skin, hair, acne, cosmetic procedure | Dermatology / plastic and aesthetic surgery | Ask if laser, procedure, medicine or test is separate. |
| Breathing, asthma, cough, sleep-related symptoms | Pulmonology / respiratory medicine | Ask if imaging, pulmonary tests or allergy-related checks are needed. |
| Mental health, stress, anxiety, sleep, behavior | Psychiatry / psychology | Ask appointment length, follow-up plan and privacy/insurance rules. |
What to bring to HMS Hospital
Health insurance card, Emirates ID/passport, previous medical reports and completed registration form where required.
For delivery, HMS Mirdif guidance lists marriage certificate original/copy and passport copies for both husband and wife.
HMS Mirdif notes toothbrush, toothpaste, hair comb, shampoo, bath soap and towels are provided, but you may bring extra clothes, reading material or eyeglasses.
- Insurance card and approval number if already issued.
- Previous lab results, imaging, prescriptions and discharge summaries.
- Medicine list, allergy list and chronic disease history.
- Referral letter if your insurer requires it.
- Payment method for co-pay, deductible or uncovered services.
- Appointment SMS/email with branch and doctor name.
HMS Hospital insurance and approval checklist
HMS Mirdif and Al Garhoud official insurance pages show many accepted insurance providers, but your exact coverage depends on card type, network, doctor, department, service and approval status.
| Insurance detail | Examples listed by HMS pages | Action |
|---|---|---|
| Insurance providers | Daman, ADNIC, GIG/AXA, MedNet, MetLife, MSH, NAS, NGI, Neuron, Nextcare, Now Health, Aafiya, GlobeMed, SAICO, Sukoon, FMC, Al Buhaira, Almadallah and others. | Confirm your exact plan and network before appointment. |
| Before OPD | Consultation coverage may depend on GP referral, specialty and doctor. | Ask: “Is this doctor covered for my exact card?” |
| Before lab/imaging | Tests may require separate approval. | Ask: “Is this test approved today, and what is the cash price if rejected?” |
| Before surgery/admission | Room, OT, anesthesia, ICU/NICU, implants and medicines can change estimate. | Request written estimate and approval status. |
| If rejected | Approval rejection should have a reason. | Ask for rejection reason in writing and keep documents. |
HMS Hospital parking and arrival tips
Exact parking and valet rules can change by branch, crowding, roadworks and appointment time. Confirm before leaving, especially for maternity, elderly patients and children.
| Branch | Parking / arrival reality | Local insider tip |
|---|---|---|
| HMS Mirdif Hospital | Located beside Dubai Modern Education School in Mirdif / Al Mizhar 1 area. | Avoid last-minute arrival around school pickup/drop-off and evening traffic. Ask reception for the safest patient drop-off point. |
| HMS Al Garhoud Hospital | Located near Millennium Airport Hotel and close to the airport side of Dubai. | Airport/Deira/Garhoud traffic can be busy. Leave early and ask if valet or patient parking is available that day. |
| DXBone Excellence Center | 61 A Street, Al Garhoud. | Confirm whether your appointment is at DXBone or HMS Al Garhoud Hospital before parking. |
| Patient drop-off | Best for elderly patients, children, maternity, pain or limited mobility. | Drop the patient at entrance first; one adult can manage parking/valet. |
| Taxi / ride app | Helpful when parking is uncertain. | Use the exact branch name, not just “HMS Hospital.” |
Government help, patient rights and free official services
HMS hospitals are private facilities, but Dubai and UAE official routes can still help with emergencies, complaints, insurance concerns and patient-rights information.
| Need | Official route | Useful detail |
|---|---|---|
| Emergency ambulance | UAE emergency number 998 | Use for severe injury, breathing difficulty, stroke symptoms, chest pain, unconsciousness or serious emergency. |
| Police / fire | 999 police, 997 fire/civil defence | Use for danger, accident, fire or civil defence emergency. |
| Dubai medical complaint | DHA Submit Medical Complaint | DHA lists the service as free and available for complaints against healthcare professionals and facilities. |
| Insurance issue | DHA insurance complaint route / insurer / TPA | Useful when the issue is approval, rejection, network, claim or billing-related insurance handling. |
| Patient rights | Dubai/UAE patient rights information | Patients have rights around respectful care, privacy, clear information, consent and emergency care. |
| Hospital feedback first | HMS patient feedback route | Contact patient relations first with date, department, doctor name, invoice and report details. |
Keep appointment proof, invoices, doctor name, department, prescription, reports, approval/rejection messages, payment receipts and a short timeline of what happened.
HMS Hospital emergency guidance
In the UAE, call 998 for ambulance, 999 for police and 997 for fire/civil defence. Severe chest pain, stroke signs, unconsciousness, heavy bleeding, serious breathing difficulty, seizure, poisoning, major injury or severe allergic reaction needs emergency care.
Emergency departments assess by severity. A patient who arrives later may be treated first if their condition is more serious.
For urgent but stable symptoms, call 800 467 and ask whether ER, urgent care or same-day OPD is better.
HMS Hospital Google Maps
Use these maps for orientation only. Open live navigation before leaving for traffic, entrance and parking updates.
HMS Mirdif Hospital map
Open HMS Mirdif Hospital in Google Maps
HMS Al Garhoud Hospital map
Open HMS Al Garhoud Hospital in Google Maps
HMS DXBone Excellence Center map
Open HMS DXBone Excellence Center in Google Maps
A separate video embed is skipped in this HTML because a single official, stable, highly useful video with verified full uploadDate was not confirmed for this broad “HMS Hospital” keyword. The page uses maps, tables and direct action steps instead.
Local insider tips before visiting HMS Hospital
Ask the call center to repeat “Mirdif” or “Al Garhoud” back to you.
Use morning slots when lab, imaging or insurance approval may be needed.
Consultation approval does not always mean tests, scans, pharmacy or procedures are approved.
Ask inclusions, exclusions, epidural, NICU, baby tests, twins/triplets and C-section changes.
For elderly, children or pregnant patients, drop at entrance before parking.
Keep doctor name, invoice, approval SMS and reports until follow-up and billing are finished.
FAQs about HMS Hospital Dubai
What is HMS Hospital Dubai?
HMS Hospital usually refers to HMS Group hospitals and medical facilities in Dubai, including HMS Mirdif Hospital, HMS Al Garhoud Hospital, HMS DXBone Excellence Center and HMS FIFA Medical Center of Excellence.
What is the HMS Hospital phone number?
The main HMS hotline is 800 467. HMS Al Garhoud Hospital lists +971 4 454 5000, and HMS Mirdif Hospital’s contact page lists +971 4 588 9200.
Where is HMS Mirdif Hospital located?
HMS Mirdif Hospital is located beside Dubai Modern Education School in Mirdif, Al Mizhar 1, Dubai.
Where is HMS Al Garhoud Hospital located?
HMS Al Garhoud Hospital is located in Al Garhoud, near Millennium Airport Hotel, Dubai.
How do I book an HMS Hospital appointment?
Use the official HMS appointment form or call 800 467. Before visiting, confirm branch, doctor, department, consultation fee, insurance approval, documents and parking.
How much is HMS Hospital consultation fee?
HMS does not publish one fixed consultation fee for every doctor and specialty. Call the hospital and ask for the current cash consultation fee, insurance co-pay and follow-up rule for your exact doctor.
Does HMS Hospital accept insurance?
HMS insurance pages show providers such as Daman, ADNIC, GIG/AXA, MedNet, NAS, Neuron, Nextcare, Sukoon, Aafiya and others. Coverage still depends on your exact plan, network, doctor, department and approval.
Does HMS Hospital have emergency services?
HMS Mirdif lists 24/7 emergency, and HMS Al Garhoud lists emergency department around the clock. For life-threatening symptoms in the UAE, call 998 for ambulance.
What documents should I bring to HMS Hospital?
Bring Emirates ID or passport, health insurance card, previous reports, prescriptions, completed registration form where required, approval/referral papers and payment method.
What are HMS Hospital visiting hours?
HMS Mirdif and HMS Al Garhoud visit-plan pages list visiting hours 7 days a week from 10AM to 10PM. Routine doctor appointment timing should be confirmed separately.
Which HMS branch should I choose?
Choose HMS Mirdif for Mirdif/Al Mizhar/Nad Al Hamar side and HMS Al Garhoud for airport/Deira/Al Garhoud side. Choose DXBone for orthopedic and musculoskeletal focus if your appointment is specifically there.
Can I use DHA complaint or insurance support for HMS Hospital?
Yes, where applicable. For Dubai healthcare concerns, patients can use DHA medical complaint or insurance complaint routes after keeping invoices, reports, approval/rejection messages and hospital feedback records.
Final checklist before you go
- Confirm exact HMS branch: Mirdif, Al Garhoud, DXBone or FIFA Medical Center.
- Call 800 467 and confirm doctor, department, timing and fee.
- Ask insurance co-pay, approval and test/procedure coverage.
- Carry Emirates ID/passport, insurance card, reports and prescriptions.
- Plan parking/drop-off before reaching the hospital.
- Use 998 ambulance for serious emergencies.