Rashid Hospital Dubai: emergency, appointment, doctors, clinic hours, insurance and map
Rashid Hospital Dubai is a Dubai Health government hospital in Umm Hurair, known especially for emergency and trauma care. People also search it as Hospital Rashid, Rashid Hospital emergency, Rashid Hospital appointment and Rashid Hospital Dubai doctors.
This guide brings the useful official details into one place: phone number, 24/7 emergency, outpatient clinic hours, appointment method, visiting hours, documents, insurance, free-care eligibility, medical reports, sick leave, pharmacy, parking tips and Google Map.
Call 800 60 for Dubai Health/Rashid Hospital help. Rashid Hospital emergency operates 24 hours a day, 7 days a week. For ambulance emergencies in the UAE, call 998.
If you typed hospital rashid, the likely intent is Rashid Hospital Dubai. Do not confuse it with Rashidiya Medical Fitness Center, Rashid Paediatric Therapy Centre, or unrelated “Rashid” names.
Rashid Hospital Dubai contact number, address and clinic hours
Use these official details before visiting. The emergency department is 24/7, but outpatient clinics follow separate timings.
| Detail | Official information | What patients should do |
|---|---|---|
| Hospital name | Rashid Hospital – Dubai Health | Use this exact name when calling, searching doctors or opening map navigation. |
| Location | Umm Hurair, Dubai | Open live navigation before leaving because the hospital is near busy Dubai Healthcare City / Oud Metha routes. |
| Main phone | 800 60 | Use for appointments, patient support, insurance questions and general Rashid Hospital guidance. |
| Contactus@dubaihealth.ae | Use for non-urgent written Dubai Health support where appropriate. | |
| Emergency hours | 24/7 | Use emergency for serious or sudden symptoms. Do not wait for OPD appointment in life-threatening cases. |
| Clinic hours shown publicly | Monday: 8:00 AM–6:00 PM Tuesday: 8:00 AM–6:00 PM Wednesday: 8:00 AM–6:00 PM Thursday: 8:00 AM–1:00 PM Friday: 8:00 AM–11:00 AM |
Confirm your specific department and doctor timing before travelling because schedules may change. |
| Official page | Dubai Health Rashid Hospital | Use for final appointment, doctor search and service access. |
“I need Rashid Hospital Dubai. Please confirm whether I need emergency, outpatient clinic, a referral, appointment time, doctor availability, insurance coverage, documents and parking guidance.”
Rashid Hospital emergency and trauma care
Rashid Hospital is one of Dubai’s key emergency and trauma hospitals. Dubai Health describes its emergency and trauma center as a regional center of excellence for emergency and trauma care.
Dubai Health’s Emergency Medicine department says Rashid Hospital and Jebel Ali Hospital work together to provide critical trauma and emergency care across a wide geographical area.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
Emergency teams assess, stabilise and treat urgent conditions. Serious cases may be prioritised ahead of less urgent patients.
Rashid Hospital is strongly associated with trauma, emergency medicine, brain stroke, critical care, neurosurgery and surgical support.
Emergency is based on triage. Arrival order is not the only factor; medical severity decides priority.
Rashid Hospital appointment and clinic booking
Dubai Health says appointments can be booked by calling the Customer Experience Team at 800 60. The official page also points users to the doctor directory to find the correct department and specialist.
- Decide if it is emergency or clinic care. Severe symptoms should go to emergency, not outpatient booking.
- Call 800 60. Ask if Rashid Hospital is the correct facility for your case.
- Choose the department. Tell the caller your symptom or diagnosis so they can guide you to the right service.
- Ask if referral is needed. Some government hospital specialist clinics may require referral or prior records.
- Confirm doctor availability. Ask for the department, doctor name, clinic time and whether walk-in is allowed.
- Confirm payment route. Ask if you are covered as UAE national, insurance patient, self-pay resident or visitor.
- Carry documents. Bring Emirates ID or passport, insurance card if any, reports, scans, medicines and referral papers.
“Is this a Rashid Hospital outpatient clinic appointment, emergency referral, follow-up, report collection, or specialist referral? What exact building/clinic counter should I go to?”
Rashid Hospital fees, insurance and free treatment rules
Rashid Hospital is a Dubai Health government hospital, but this does not mean every patient automatically receives free treatment.
The official Rashid Hospital FAQ says healthcare services are free for UAE citizens. Residents and visitors receive services based on insurance coverage or agreed payment arrangements.
| Patient type / cost area | What official guidance means | What to ask before treatment |
|---|---|---|
| UAE nationals | Official FAQ says Rashid Hospital provides healthcare services free of charge to UAE citizens. | Carry Emirates ID and any required health card/coverage proof. Confirm service eligibility at registration. |
| Residents with insurance | Services depend on insurance coverage, approval and policy terms. | Ask whether Rashid Hospital/Dubai Health is covered under your plan and if pre-approval is required. |
| Visitors / tourists | Care may be based on travel insurance, health insurance or payment arrangement. | Carry passport, insurance/travel insurance documents and payment method. |
| Emergency care | Patient rights guidance says immediate emergency care is a patient right regardless of ability to pay. | In an emergency, seek care first. When stable, ask billing/insurance for itemized charges and payment options. |
| Doctor consultation | One fixed public consultation fee is not listed for every specialty. | Call 80060 and ask current fee, insurance coverage, co-pay and referral requirement. |
| Tests, scans and medicines | Billing can depend on tests, imaging, pharmacy, procedures, admission and insurance approval. | Ask if lab, imaging, pharmacy and procedure charges are covered separately. |
Rashid Hospital fees can depend on nationality, insurance, urgency, referral route and service type. The useful article answer is to explain the rule clearly and tell the user what to ask before registration.
Rashid Hospital doctors and schedule guidance
Dubai Health directs users to its doctor directory for doctors across multiple departments and specialties. Public pages do not show a simple fixed schedule for every Rashid Hospital doctor, so calling 80060 before visiting is important.
Dubai Health’s Rashid Hospital page lists Dr. Fahd Baslaib as Chief Executive Officer and Dr. Mansour Yusuf as Head of Anesthesia and Medical Director.
Dubai Health’s Emergency Medicine department page lists Dr. Sara Kazim as Chair of Emergency Medicine.
Doctor names and schedules can change by department, leave, referrals and triage. Confirm the doctor and clinic timing by phone.
How to find the right doctor
- Use Dubai Health’s Find a Doctor page.
- Search by department first: emergency, cardiac care, neurosciences, surgery, medicine, psychiatry, radiology or another specialty.
- Ask 80060 whether the doctor sees patients at Rashid Hospital specifically.
- Ask if the appointment is new consultation, follow-up, referral review, emergency follow-up or report review.
- Ask if insurance or referral approval is required before the visit.
Rashid Hospital departments and specialties
DHA/Sheryan facility details list Rashid Hospital as a general hospital with more than 100 beds and a large range of specialties. The useful way to understand them is by patient need.
| Official specialty group | What it helps with |
|---|---|
| Emergency Medicine, Trauma Center, Surgical Critical Care, Critical Care Medicine | Accidents, severe illness, trauma, ICU-type cases, emergency stabilisation and critical care. |
| Brain Stroke, Neurology, Neurological Surgery, Neurosciences | Stroke symptoms, brain/spine conditions, neurological emergencies and neurosurgical care. |
| Cardiology, Interventional Cardiology, Cardiac Electrophysiology, Cardiothoracic Surgery | Heart symptoms, rhythm disorders, chest pain pathways, cardiac procedures and advanced cardiac support. |
| General Surgery, Vascular Surgery, Plastic Surgery, Burn Service | Surgical care, vascular issues, burns, reconstructive/plastic procedures and trauma-related surgery. |
| Internal Medicine, Family Medicine, Gastroenterology, Endocrinology, Infectious Diseases, Geriatric Medicine | Medical conditions, chronic illness, infection, diabetes/endocrine care, digestive disease and older-patient care. |
| Diagnostic Radiology, Interventional Radiology, Medical Imaging, Radiology Allied Healthcare | X-ray, CT, MRI, ultrasound, interventional imaging and diagnostic reporting. |
| Anatomic Pathology, Clinical Pathology, Clinical Biochemistry, Medical Microbiology, Transfusion Medicine | Lab testing, pathology reports, microbiology, blood-related testing and transfusion support. |
| Obstetrics and Gynecology, Pediatric, Pharmacy, Nursing | Women’s health, child care support, medicines and patient nursing services. |
| Psychiatry, Psychology, Pain Medicine, Diet and Nutrition, Physiotherapy and Rehabilitation | Mental health, pain care, nutrition, rehabilitation and recovery planning. |
| Dermatology, Otolaryngology, Rheumatology, Respiratory Medicine, Nephrology, Renal Dialysis | Skin, ENT, joints/autoimmune care, breathing issues, kidney care and dialysis support. |
Which Rashid Hospital service should you use?
This table turns the official specialty list into practical patient decisions.
| What you need | Where to start | Important instruction |
|---|---|---|
| Major accident, fall, road injury, severe bleeding | Emergency / Trauma Center | Call 998 or go to the nearest emergency department. Do not wait for outpatient clinic. |
| Stroke signs: face droop, arm weakness, speech trouble | Emergency, Brain Stroke / Neurology | Act immediately. Stroke timing matters. |
| Chest pain, severe breathlessness, fainting | Emergency, Cardiac Care | Use emergency first; routine cardiology appointment is not the safe first step. |
| Follow-up after emergency treatment | Clinic or referred department | Ask discharge desk or 80060 how follow-up is scheduled. |
| Psychiatry or psychology appointment | Behavioral sciences / Psychiatry / Psychology | Call 80060 and ask appointment route, clinic location and documents needed. |
| Scan or imaging referral | Medical Imaging / Radiology | Ask whether fasting, contrast, old reports or approval is required. |
| Medical report after treatment | Request for Medical Report service | Reports are available for patients who visited health professionals within a particular specialty within the last 6 months. |
| Sick leave certificate | Dubai Health sick leave service | Non-attested certificate is free; attested certificate costs AED 70 online. |
Rashid Hospital visiting hours
The official Rashid Hospital FAQ gives separate visiting hours for general wards and intensive care. Always follow staff instructions because patient condition, infection control, safety or unit rules may change access.
| Area | Official visiting hours | Visitor tip |
|---|---|---|
| General wards | 12:00 PM–2:00 PM and 4:00 PM–9:00 PM | Best for family, relatives and friends. Keep visits short if the patient is tired. |
| Intensive care | 12:00 PM–2:00 PM and 4:00 PM–8:00 PM | ICU visiting may be stricter. Call the ward before coming if travelling from far. |
Carry Emirates ID, know the patient’s full name, ward/bed if available, and avoid bringing large groups. Hospital staff may limit visitors for safety or clinical reasons.
Documents to bring to Rashid Hospital
The official FAQ asks patients to bring identification, insurance if available, medicines and relevant medical reports. This is especially important for first visits, emergency follow-up and specialist appointments.
- Emirates ID for UAE residents.
- Passport for visitors or patients without Emirates ID.
- Health insurance card or travel insurance documents if available.
- Referral paper, appointment confirmation or discharge instruction if applicable.
- Previous lab reports, CT/MRI/X-ray images, discharge summaries and prescriptions.
- Current medicines, allergy list and chronic disease history.
- Payment method for co-pay, uncovered services or visitor billing where applicable.
Arrive earlier than the appointment time. Registration, insurance checks, file opening and finding the correct clinic can take extra time inside a large government hospital.
Medical reports, sick leave certificate and pharmacy
Rashid Hospital patients often search for medical reports, sick leave, discharge papers and pharmacy. Dubai Health has official service routes for these.
| Need | Official rule / route | What to prepare |
|---|---|---|
| Medical report | Dubai Health’s Request for Medical Report service enables patients to request medical history, diagnoses and treatment plans from Dubai Health facilities. | Valid Emirates ID, follow-up from last doctor within the last 6 months, and the specialty/type of test result required. |
| Sick leave certificate | Dubai Health sick leave service allows download of attested and non-attested certificates. | Valid Emirates ID. Non-attested certificate is free; attested certificate has AED 70 online fee. |
| Pharmacy | Rashid Hospital FAQ confirms an in-house pharmacy provides comprehensive services to patients and visitors. | Keep prescription, Emirates ID, insurance card and payment method if medicine is not fully covered. |
| Death certificate / body transfer services | Dubai Health facility page lists death certificate and body embalming/no-objection services for deaths in Dubai Health facilities. | Use official Dubai Health service route and ask staff for required documents in sensitive cases. |
Patient rights, insurance partners and complaint help
Dubai Health’s patient rights page says patients have the right to clear information, privacy, immediate emergency care regardless of ability to pay, itemized bills, second opinion and feedback/complaint submission.
You have the right to receive an itemized bill explaining charges, whether paid by you or another source.
Dubai Health lists insurance partners such as NGI, SAICO, Sukoon, Aafiya, Almadallah, FMC, MedNet, MSH, NAS and Neuron on page 1.
Dubai Health says patients can submit feedback or complaints through the 04 Platform.
- Ask your insurer directly whether Rashid Hospital / Dubai Health is covered for your exact plan.
- For international or travel insurance, Dubai Health says it accepts guarantee of payment from international/travel insurance plans, but patients should contact the insurer to facilitate approval.
- Keep invoices, approval/rejection messages, medical reports and appointment details.
- For complaints, write dates, doctor/department names, invoice numbers and what outcome you want.
Parking, taxi and arrival tips for Rashid Hospital Dubai
Rashid Hospital is in a busy central Dubai area near Umm Hurair / Dubai Healthcare City / Oud Metha routes. Parking and entrance flow can vary by time, emergency access and construction/traffic changes.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, patients with reports, follow-ups and non-emergency visits. | Leave extra time for parking and walking inside the facility. |
| Taxi / ride app | Emergency follow-up, visitors, patients who should avoid parking stress. | Use “Rashid Hospital Dubai, Umm Hurair” as the destination. |
| Drop-off first | Children, elderly patients, people in pain, mobility issues. | Drop the patient at the nearest allowed entrance first, then park. |
| Emergency arrival | Severe or unstable symptoms. | Use emergency route/ambulance. Do not waste time searching for normal parking. |
Do not publish a fixed Rashid Hospital parking fee unless it is confirmed by the facility or current signage. For planned visits, call 80060 and ask where patients/visitors should park today.
Rashid Hospital Dubai Google Map
Use this map for orientation. Open live navigation before leaving because Dubai Healthcare City, Oud Metha and Umm Hurair roads can be busy.
Local insider tips before visiting Rashid Hospital
- Call 80060 before outpatient visits. Rashid Hospital is large, and going to the wrong clinic/counter wastes time.
- For emergency, do not wait for appointment. Use 998 ambulance or go to the nearest ER for serious symptoms.
- Carry old reports. Reports, scans, prescriptions and discharge summaries help doctors avoid repeated history-taking.
- Reach early for first visits. Registration and insurance checks can take longer in government hospitals.
- Ask if referral is needed. Some specialist clinic pathways may require referral or previous Dubai Health records.
- For sick leave, use Dubai Health’s official online service. Non-attested certificate is free; attested certificate has AED 70 online fee.
- For medical reports, check the 6-month rule. Dubai Health says reports are available for patients who visited health professionals within a particular specialty within the last 6 months.
- For ICU visits, call first. ICU visitor access is stricter and patient condition can change.
- Keep itemized billing proof. It helps with insurance claims, payment questions and complaints.
- Use full name in taxi apps. Type “Rashid Hospital Dubai Umm Hurair,” not just “Rashid.”
FAQs about Rashid Hospital Dubai
Where is Rashid Hospital Dubai located?
Rashid Hospital Dubai is located in Umm Hurair, Dubai. Use “Rashid Hospital Dubai, Umm Hurair” in Google Maps or taxi apps.
What is the Rashid Hospital Dubai phone number?
The main Dubai Health contact number for Rashid Hospital support is 800 60. Use it for appointment, clinic timing, insurance, documents and general patient guidance.
Is Rashid Hospital emergency open 24 hours?
Yes. Dubai Health lists Rashid Hospital emergency as 24/7, and the official page states the emergency department operates 24 hours a day, 7 days a week.
How do I book an appointment at Rashid Hospital Dubai?
Call Dubai Health Customer Experience Team on 800 60 or use the Dubai Health appointment route. Ask whether you need emergency, referral, outpatient clinic or follow-up.
What are Rashid Hospital clinic hours?
The public page shows clinic hours as Monday to Wednesday 8:00 AM–6:00 PM, Thursday 8:00 AM–1:00 PM and Friday 8:00 AM–11:00 AM. Always confirm your doctor or department timing before visiting.
Is treatment free at Rashid Hospital?
Official FAQ says Rashid Hospital provides healthcare services free of charge to UAE citizens. Residents and visitors receive services based on insurance coverage or agreed payment arrangements.
Does Rashid Hospital accept insurance?
Yes. The official FAQ says Rashid Hospital deals with various health insurance companies. Patients should still verify coverage directly with their insurer before visiting.
What departments are available at Rashid Hospital?
Rashid Hospital specialties include emergency medicine, trauma center, brain stroke, cardiology, critical care, surgery, neurology, neurosurgery, internal medicine, radiology, psychiatry, rehabilitation, nephrology, dialysis, dermatology and many others.
What documents should I bring to Rashid Hospital?
Bring Emirates ID or passport, health insurance card if available, current medicines, prescriptions, previous reports, scans and relevant medical documents.
Can I get a medical report from Rashid Hospital?
Yes. Dubai Health’s Request for Medical Report service includes Rashid Hospital. You need a valid Emirates ID, follow-up from your last doctor within the last 6 months and details of the specialty or test results requested.
How can I get sick leave from Rashid Hospital?
Dubai Health’s sick leave certificate service includes Rashid Hospital. Non-attested certificates are free, while attested certificates incur an AED 70 online fee.
What are Rashid Hospital visiting hours?
General ward visiting hours are 12:00 PM–2:00 PM and 4:00 PM–9:00 PM. ICU visiting hours are 12:00 PM–2:00 PM and 4:00 PM–8:00 PM, subject to hospital rules and patient condition.
Final patient checklist
- Call 80060 before non-emergency visits.
- Use emergency/998 ambulance for serious symptoms.
- Confirm doctor, clinic, referral and insurance before travelling.
- Bring Emirates ID/passport, insurance card, reports and medicines.
- Plan parking and arrival time around Umm Hurair / Dubai Healthcare City traffic.
- Use official Dubai Health services for medical reports and sick leave.