Jebel Ali medical care guide: Aster Cedars emergency, doctors, appointment, insurance, parking and map
Jebel Ali Hospital usually points to Aster Cedars Hospital & Clinic, Jebel Ali, the exact hospital-style facility located at Street No. 2, Outside Gate No. 2, Jebel Ali, Dubai.
This guide gives the answers people need before visiting: phone number, appointment route, emergency care, working hours, doctors, specialties, fees questions, insurance, diagnostics, nearby alternate hospital, parking, maps, documents and DHA support.
Main phone: +971 44 400 500
Main hospital match: Aster Cedars Hospital & Clinic, Jebel Ali
Emergency/pharmacy: 24×7 listed by Aster
UAE ambulance: 998
“Jebel Ali hospital” is a location-style search. The closest exact official hospital page is Aster Cedars Hospital & Clinic, Jebel Ali. If you are closer to Dubai Investments Park / Green Community, NMC Royal Hospital DIP may be another practical nearby hospital option.
Jebel Ali Hospital quick answer
| User question | Direct answer | Best next step |
|---|---|---|
| What is the main Jebel Ali hospital? | Aster Cedars Hospital & Clinic, Jebel Ali is the exact official match. | Use the full name in maps and calls. |
| What is the phone number? | +971 44 400 500. | Ask for Aster Cedars Hospital & Clinic, Jebel Ali. |
| Where is it located? | Street No. 2, Outside Gate No. 2, Jebel Ali, Dubai. | Use “Outside Gate No. 2” for taxi and map accuracy. |
| Does it have emergency? | Aster lists 24×7 emergency care for Aster Cedars Jebel Ali. | For life-threatening emergency, call UAE ambulance 998. |
| Does it have pharmacy? | Aster lists 24×7 pharmacy. | Ask if prescribed medicine is available and insurance-covered. |
| What are working hours? | Mon–Sat 8:00 AM–8:00 PM; Sunday 9:00 AM–5:00 PM for general working hours listed on official page. | Emergency/pharmacy are listed 24×7, but OPD doctor slots must be confirmed. |
| What facilities are available? | 2 operation theatres, 2 ICUs, inpatient private rooms, OPD, physiotherapy, audiology/speech, dietetics, MRI, CT, X-ray, ultrasound and lab. | Ask if your needed test/procedure is available today. |
Which Jebel Ali hospital should you choose?
| Hospital / facility | Best for | Use this when |
|---|---|---|
| Aster Cedars Hospital & Clinic, Jebel Ali | Jebel Ali Free Zone, JAFZA, Gate 2 area, Jebel Ali industrial/commercial users, emergency, OPD, diagnostics, surgery, ICU, pharmacy and ambulance support. | You searched “Jebel Ali hospital” and need the exact Jebel Ali facility. |
| NMC Royal Hospital DIP | Dubai Investments Park, Green Community, Expo/Dubai South side, nearby industrial/residential communities, emergency and multispeciality hospital care. | You are closer to DIP than Gate 2 / Jebel Ali Free Zone. |
| Aster Hospital Mankhool or Al Qusais | Broader Aster Dubai branch network with larger hospital locations. | Your required doctor/specialty is not available at Aster Cedars on your needed date. |
| Nearest emergency department | Life-threatening symptoms. | Do not compare branches in a serious emergency. Call 998 or go to the nearest ER. |
“Is my appointment at Aster Cedars Hospital & Clinic, Jebel Ali, Street No. 2, Outside Gate No. 2? Please repeat the branch and entrance before I travel.”
Jebel Ali Hospital phone, address and working hours
| Detail | Information | Patient use |
|---|---|---|
| Hospital name | Aster Cedars Hospital & Clinic, Jebel Ali | Use this full name to avoid confusion with other Aster hospitals. |
| Address | Street No. 2, Outside Gate No. 2, Jebel Ali, P.O. Box 1766, Dubai | Best for taxi, maps, insurance verification and branch confirmation. |
| Phone | +971 44 400 500 | Use for appointment, doctor timing, emergency guidance, insurance and report questions. |
| Working hours | Monday–Saturday 8:00 AM–8:00 PM; Sunday 9:00 AM–5:00 PM | Routine working hours; specific doctor timings can differ. |
| Emergency care | 24×7 emergency care listed | Use for urgent symptoms; call 998 for ambulance-level emergencies. |
| Pharmacy | 24×7 pharmacy listed | Ask medicine availability and insurance coverage before leaving the counter. |
| Official page | Aster Cedars Hospital Jebel Ali | Use for current official location, services and appointment route. |
How to book a Jebel Ali Hospital appointment
The safest route is to call Aster and confirm the exact branch, doctor, fee and insurance before travelling to Jebel Ali.
- Call +971 44 400 500.
- Say clearly: “Aster Cedars Hospital & Clinic, Jebel Ali, Outside Gate No. 2.”
- Choose the department: emergency, urology, internal medicine, cardiology, diet and nutrition, physiotherapy, plastic surgery, ophthalmology, pulmonology, orthopedics, surgery, gastroenterology, nephrology, dermatology, ENT, neurology, dentistry or another service.
- Ask whether the doctor is available at Jebel Ali today or at another Aster branch.
- Ask the cash consultation fee and insurance co-pay.
- Ask whether lab, MRI, CT, X-ray, ultrasound, procedure, medicine or admission needs separate approval.
- Ask parking/drop-off instructions for Street No. 2 / Outside Gate No. 2.
- Carry Emirates ID/passport, insurance card, old reports, prescriptions and payment method.
“I want an appointment at Aster Cedars Hospital & Clinic, Jebel Ali. Please confirm doctor name, specialty, timing, branch, cash fee, insurance co-pay, approval requirement, parking entrance and documents needed.”
Jebel Ali Hospital consultation fees and billing questions
Aster does not publish one universal consultation fee for every doctor, specialty and payment type on the public page.
The honest and helpful answer is to ask fee questions before the visit, because a Jebel Ali hospital visit can include OPD consultation, lab, radiology, pharmacy, procedure, emergency, admission or surgery.
| Cost area | Why price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor, specialty, first visit/follow-up, insurance plan and co-pay. | What is the current cash consultation fee and insurance co-pay for this exact doctor? |
| Emergency visit | Triage, tests, medicines, procedures, observation, admission and insurance approval. | When stable, can billing explain itemized charges and approvals? |
| Lab tests | Biochemistry, microbiology, hematology and clinical pathology tests can be billed separately. | Is this test covered, and when will the report be ready? |
| Radiology | MRI, CT, X-ray and ultrasound may need appointment, preparation and approval. | Does this scan need fasting, contrast, approval or old reports? |
| Endoscopy / colonoscopy / sigmoidoscopy | Procedure, preparation, anesthesia, doctor fee and recovery can affect cost. | What is included, and what preparation is required? |
| Surgery / OT | 2 operation theatres are listed; final cost depends on procedure, anesthesia, medicines, consumables and admission. | Can I get a written estimate with inclusions and exclusions? |
| ICU / inpatient room | 2 ICUs and private inpatient rooms are listed, but admission cost depends on clinical need and length of stay. | What approvals and deposits are required? |
| Dental / dermatology / ENT procedures | Procedure, device, material, biopsy, laser, medicine and follow-up can be separate. | Is the procedure separate from consultation? |
Fees, co-pays, approvals and packages can change. Call Aster and your insurer before planned care, especially for imaging, procedures, surgery, admission or emergency follow-up.
Jebel Ali Hospital doctors and schedule guidance
The official Aster Cedars page lists doctors by specialty. Availability can change, so confirm the doctor’s actual Jebel Ali slot before travelling.
| Specialty | Doctor examples visible on official Aster page | Before booking |
|---|---|---|
| Urology | Dr. Rusha Surti, Dr. Prashanth Narayana Murthy | Ask about urinary symptoms, kidney stone, prostate, scan/lab requirement and insurance approval. |
| Internal Medicine | Dr. Aadhil Shahabdeen, Dr. Nishara Asiger, Dr Mohammed T P, Dr. Birjis Shaikh | Useful for diabetes, BP, fever, infection, chronic disease and general adult illness. |
| Cardiology | Dr. Vikram Singh | Ask if ECG, ECHO, TMT, lab or emergency route is more appropriate. |
| Diet and Nutrition | Ms. Aswathi Nelliparambath Sajeevan | Useful for diabetes, weight, cholesterol, liver, kidney and lifestyle diet planning. |
| Physiotherapy | Ms. Shruthi J Prabhu, Ms. Susan Jacob | Ask how many sessions are needed and whether insurance approves them. |
| Plastic / aesthetic surgery | Dr. Ankit Kothari | Ask estimate, procedure setting, downtime, risks and what is included. |
| Ophthalmology | Dr. Chris Riane D’Souza | Ask if eye test, scan, dilation or procedure is needed. |
| Pulmonology | Dr. Ashwini Chawhan | Useful for asthma, COPD, cough, breathing symptoms and lung follow-up. |
| Orthopedics / Sports Medicine | Dr. Amit Pingat, Dr. Shafeed Thadathil Parambil | Ask if X-ray, MRI, brace, injection, surgery or physiotherapy is expected. |
| General and Laparoscopic Surgery | Dr. Sunitha Jyotsna Janipati, Dr. Sandeep Patil, Dr. Devajit Chowlek Shyam | Ask if surgery is outpatient, day-care or inpatient and whether OT approval is needed. |
| Gastroenterology and Hepatology | Dr. Shabnam Safeer, Dr. Sunil Chacko Verghese | Ask about endoscopy, colonoscopy, fasting, sedation and report timing. |
| ENT / Neurology / Dentistry / Emergency | Dr. Muhammed Nabeel Latheef, Dr. Qamar Bashir Mirza, Dr. Abhijesh Chandran, Dr. Hiba Eljaily Elhussain Dafa Alla | Confirm branch, timing, fees and whether tests/procedures are separate. |
Official doctor/booking route: Aster Cedars Hospital Jebel Ali doctor list.
Aster Cedars Hospital Jebel Ali specialties and services
24×7 emergency care, ambulance, 2 ICUs, 2 OTs, private inpatient rooms and 24×7 pharmacy.
ECHO, TMT, endoscopy, colonoscopy, sigmoidoscopy, MRI, CT, X-ray, ultrasound and lab services.
Urology, internal medicine, cardiology, orthopedics, surgery, gastroenterology, dermatology, ENT, neurology and more.
| Care group | Services / specialties listed | Useful for |
|---|---|---|
| Emergency and urgent care | Emergency Medicine, 24×7 emergency care, ambulance services, 2 ICUs | Accidents, sudden illness, severe symptoms, emergency assessment and stabilisation. |
| Heart and medicine | Cardiology, Advanced Heart Clinic, Internal Medicine, Pulmonology, Diet and Nutrition | Chest symptoms, BP, diabetes, asthma/COPD, chronic disease and prevention. |
| Digestive and surgery | Gastroenterology and Hepatology, Endoscopy, Colonoscopy, Sigmoidoscopy, General and Laparoscopic Surgery | Acidity, liver, stomach, bowel, piles, gallbladder and surgical opinions. |
| Bone, joint and rehab | Orthopedics, Sports Medicine, Physiotherapy | Fracture, sports injury, back/knee/shoulder pain, post-surgery rehab and mobility. |
| Kidney and urinary | Urology, Nephrology | Urine symptoms, prostate, kidney stone, kidney disease and related diagnostics. |
| Eye, ENT, dental and skin | Ophthalmology, ENT, Dentistry, Dermatology | Eye, sinus, hearing, dental pain, skin, hair and procedure-related needs. |
| Diagnostic services | ECHO, TMT, MRI, CT, X-ray, ultrasound, biochemistry, microbiology, hematology, clinical pathology | Tests and imaging before treatment, surgery or follow-up. |
| Support services | CSSD, pharmacy, dietary services, insurance services, audiology and speech therapy | Procedure safety, medicines, diet plan, approvals and communication/hearing support. |
Which department should you choose at Jebel Ali Hospital?
| Your need | Start here | Before you go |
|---|---|---|
| Severe chest pain, stroke signs, serious breathing problem, major injury | Emergency Medicine | Call 998 or go to emergency; do not wait for OPD. |
| Stable chest discomfort, palpitations, BP follow-up | Cardiology / Advanced Heart Clinic | Ask if ECG, ECHO, TMT or labs are needed. |
| Fever, diabetes, BP, infection, general adult illness | Internal Medicine | Carry medicine list, old reports and readings. |
| Breathing, asthma, COPD, chronic cough | Pulmonology | Carry inhalers, X-ray/CT if any and old lung reports. |
| Urine symptoms, stone, prostate, kidney concerns | Urology / Nephrology | Carry urine tests, ultrasound/CT and kidney-function results if available. |
| Stomach, acidity, liver, endoscopy or colonoscopy need | Gastroenterology and Hepatology | Ask fasting, bowel preparation, sedation and approval requirements. |
| Fracture, knee, shoulder, back, sports injury | Orthopedics / Sports Medicine / Physiotherapy | Ask if X-ray, MRI, brace, injection or physio approval is needed. |
| Skin, ENT, eye or dental concern | Dermatology / ENT / Ophthalmology / Dentistry | Ask if procedure, scan, dental material or medicine is separate. |
| Surgical symptoms or hernia/gallbladder/piles-like issue | General and Laparoscopic Surgery | Ask if day-care surgery, OT, anesthesia and admission approval are needed. |
Jebel Ali Hospital emergency care
Aster lists 24×7 emergency care at Aster Cedars Hospital Jebel Ali. Aster’s wider emergency-services page also says its Dubai emergency departments use triage, emergency physicians, trauma doctors, intensive-care support, ICU/CCU/NICU links, radiology and lab support.
For life-threatening symptoms in the UAE, call 998 for ambulance, 999 for police and 997 for fire/civil defence.
Use for sudden illness, injury, severe symptoms or urgent clinical assessment.
Emergency patients are prioritised by clinical urgency, not simply arrival order.
ICU, OT, radiology, lab, pharmacy and ambulance support are listed.
- Do not wait for a routine appointment for severe chest pain, stroke signs, seizure, major trauma or severe breathing difficulty.
- If the patient is stable but urgent, call Aster and ask whether ER or OPD is better.
- When stable, ask billing to explain insurance approval and itemized charges.
- Carry Emirates ID, insurance card and medicine/allergy list if available.
Diagnostics, lab and radiology at Jebel Ali Hospital
Aster Cedars lists diagnostic, radiology and laboratory services that matter for users who need tests before or after consultation.
| Service | Officially listed examples | Ask before going |
|---|---|---|
| Cardiac/basic diagnostics | ECHO, TMT | Is appointment required? Is fasting needed? Is cardiology review required first? |
| Endoscopy services | Endoscopy, colonoscopy, sigmoidoscopy | Ask about preparation, fasting, anesthesia/sedation, escort and approval. |
| Radiology | MRI, CT, X-ray, ultrasound | Ask if contrast, old images, kidney-function test or approval is required. |
| Laboratory | Biochemistry, microbiology, hematology, clinical pathology | Ask if fasting is required and when report will be available. |
| Emergency diagnostics | ER-linked lab/radiology support | Emergency flow differs from routine OPD; ask after triage if stable. |
Inpatient rooms, operation theatres, ICU and pharmacy
| Facility | Aster Cedars listing | Patient question |
|---|---|---|
| Operation theatres | 2 operation theatres | Is my procedure outpatient, day-care or inpatient? |
| ICU | 2 intensive care units | If admission is needed, what ICU approval and cost route applies? |
| Inpatient services | Private rooms listed | What room type is available and what is included? |
| Pharmacy | 24×7 pharmacy listed | Is prescribed medicine covered by insurance and available today? |
| Physiotherapy | Physiotherapy listed | How many sessions are recommended and approved? |
| Audiology and speech therapy | Audiology and Speech Therapy listed | Do I need ENT referral, hearing test or speech assessment appointment? |
| Dietary services | Dietary services listed | Is dietitian consultation covered by insurance? |
Insurance and approvals at Jebel Ali Hospital
Aster Cedars lists insurance services, but insurance coverage always depends on your exact insurer, network, card category, doctor, test, procedure and approval status.
Carry Emirates ID/passport and insurance card for every visit.
Ask whether Aster Cedars Hospital Jebel Ali is covered under your exact plan.
Lab, MRI, CT, endoscopy, surgery, ICU, pharmacy and physiotherapy may need separate approval.
- Call your insurer or TPA before planned care.
- Ask if the doctor and specialty are covered at Aster Cedars Jebel Ali.
- Ask whether GP referral is needed for specialist consultation.
- Ask if diagnostics and medicines are approved separately.
- Save approval SMS/email, invoice, prescription and reports until billing is closed.
“Is Aster Cedars Hospital & Clinic, Jebel Ali covered under my policy for this doctor and specialty? What is my co-pay, and do lab, MRI, CT, endoscopy, surgery, ICU, pharmacy or physiotherapy need separate approval?”
Parking and arrival tips for Jebel Ali Hospital
Aster’s official page confirms the hospital location, but it does not publish a detailed public parking-fee table. Jebel Ali Free Zone / Gate 2 access makes branch and entrance confirmation especially important.
| Arrival situation | Best action | Why it helps |
|---|---|---|
| First visit | Ask for the exact location pin and entrance. | Street No. 2 / Outside Gate No. 2 can be confusing for first-time visitors. |
| Coming from JAFZA / workplace | Ask if the entrance is easiest from your gate/worksite. | Free-zone access roads can change by direction and security flow. |
| Patient is elderly, pregnant, child or in pain | Use drop-off first, then park. | Patient can start registration while another adult manages parking. | Emergency case | Use emergency entrance or call 998 for ambulance-level symptoms. | Parking should not delay serious care. |
| Taxi / ride app | Search “Aster Cedars Hospital Jebel Ali Outside Gate No. 2.” | Reduces confusion with other Aster hospitals and Jebel Ali clinics. |
| DIP / Green Community user | Compare travel time with NMC Royal Hospital DIP if closer. | For urgent symptoms, nearest safe emergency access matters. |
Before leaving, call and ask reception to send the correct Google Maps pin. This avoids wrong turns around Jebel Ali Free Zone gates.
DHA and UAE government help for Jebel Ali hospital users
Aster Cedars is a private hospital facility in Dubai. Government help usually means emergency numbers, DHA medical complaints, DHA insurance complaints and patient-rights routes — not automatic free private treatment.
| Need | Official route | What it helps with |
|---|---|---|
| Ambulance emergency | UAE ambulance number 998 | Use for life-threatening medical emergencies. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, danger, fire or civil defence situations. |
| Medical complaint in Dubai | DHA medical complaint service | DHA allows patients/caregivers to file complaints against healthcare professionals and facilities. |
| Insurance complaint | DHA insurance complaint service | Use for insurance-company feedback, complaint or dispute routes. |
| DHA support | 800 342 | DHA help center support is listed for complaint/insurance services. |
| Billing/approval issue | Hospital billing desk + insurer/TPA first | Keep approval request, rejection reason, invoice, reports and doctor name. |
No official public source confirms universal free treatment at Aster Cedars Hospital Jebel Ali. Coverage depends on emergency rules, insurance, employer policy, eligibility, charity/support approval or other official programme rules.
Jebel Ali Hospital Google Maps
Use the maps for orientation, then open live navigation before leaving because Jebel Ali / JAFZA / DIP roads can change with traffic, gates and access directions.
Aster Cedars Hospital & Clinic, Jebel Ali map
Open Aster Cedars Hospital Jebel Ali in Google Maps
NMC Royal Hospital DIP map
Local insider tips before visiting
Say “Street No. 2, Outside Gate No. 2, Jebel Ali” for taxis and reception calls.
Some doctors may also practise at other Aster branches; confirm Jebel Ali slot.
If lab, MRI, CT or procedure approval may be needed, earlier visits give more same-day time.
Consultation approval may not include MRI, CT, endoscopy, pharmacy or surgery.
For serious symptoms, do not compare branches. Use emergency or call 998.
Old scans, prescriptions, discharge summaries and lab results can prevent repeat testing.
FAQs about Jebel Ali Hospital
What is the main hospital in Jebel Ali Dubai?
The main exact match is Aster Cedars Hospital & Clinic, Jebel Ali, located at Street No. 2, Outside Gate No. 2, Jebel Ali, Dubai.
What is the Jebel Ali Hospital phone number?
For Aster Cedars Hospital & Clinic, Jebel Ali, call +971 44 400 500.
Where is Aster Cedars Hospital Jebel Ali located?
It is located at Street No. 2, Outside Gate No. 2, Jebel Ali, P.O. Box 1766, Dubai.
Does Jebel Ali Hospital have emergency services?
Yes. Aster Cedars Hospital Jebel Ali lists 24×7 emergency care. For life-threatening emergencies in the UAE, call 998 for ambulance.
What are Aster Cedars Hospital Jebel Ali working hours?
The official page lists Monday to Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 5:00 PM. Emergency care and pharmacy are listed as 24×7.
What facilities are available at Aster Cedars Jebel Ali?
The hospital lists 24×7 emergency care, 24×7 pharmacy, 2 operation theatres, 2 intensive care units, private inpatient rooms, outpatient services, physiotherapy, audiology and speech therapy, dietary services, MRI, CT, X-ray, ultrasound and laboratory services.
Which doctors are available at Jebel Ali Hospital?
The official Aster Cedars page lists doctors across urology, internal medicine, cardiology, diet and nutrition, physiotherapy, plastic surgery, ophthalmology, pulmonology, orthopedics, surgery, gastroenterology, nephrology, dermatology, ENT, neurology, dentistry and emergency medicine.
How much is consultation at Jebel Ali Hospital?
One fixed public consultation fee for every doctor is not shown. Call +971 44 400 500 and ask for the current cash fee, insurance co-pay, approval requirement and follow-up rule for your exact doctor.
Does Aster Cedars Hospital Jebel Ali accept insurance?
Aster Cedars lists insurance services. Coverage depends on your exact insurance plan, network, doctor, specialty, tests and approvals. Call your insurer and the hospital before planned care.
Does Jebel Ali Hospital have MRI and CT?
Yes. The Aster Cedars official page lists MRI, CT, X-ray and ultrasound under radiology services.
Is NMC Royal Hospital DIP near Jebel Ali?
Yes, NMC Royal Hospital DIP is a nearby alternate for Dubai Investments Park / Green Community / south Dubai users. It is not the exact Jebel Ali hospital, but it may be practical depending on location and urgency.
What should I bring to Jebel Ali Hospital?
Bring Emirates ID/passport, insurance card, old reports, scans, prescriptions, medicine list, allergy details and payment method for co-pay or uncovered services.
Final checklist before you go
- Confirm the exact facility: Aster Cedars Hospital & Clinic, Jebel Ali.
- Call +971 44 400 500 before planned visits.
- Use the address: Street No. 2, Outside Gate No. 2, Jebel Ali.
- Confirm doctor name, specialty, timing, fee and insurance co-pay.
- Ask if lab, MRI, CT, endoscopy, surgery, ICU, pharmacy or physiotherapy needs separate approval.
- Carry Emirates ID/passport, insurance card, old reports and medicine list.
- Use emergency care or 998 ambulance for serious symptoms.