Khalifa Hospital Abu Dhabi: appointment, doctors, emergency, parking and map
Khalifa Hospital Abu Dhabi is commonly searched by patients looking for SEHA Sheikh Khalifa Medical City, also called SKMC Abu Dhabi. The official facility is located on Al Karamah Street in Al Manhal / Al Tibbiya, Abu Dhabi.
This guide helps you quickly understand how to contact SKMC, book an appointment, choose the right department, prepare for fees and insurance questions, use emergency care correctly, find parking, access medical records, check official government support routes and plan your visit with a map and video.
For SKMC appointment and patient support, call 80050. SKMC lists emergency as 24/7. For UAE medical ambulance emergencies, use 998; SKMC also lists emergency contact as 999.
People search “Khalifa Hospital Abu Dhabi,” but the official Abu Dhabi facility name is SEHA Sheikh Khalifa Medical City. Do not confuse it with Sheikh Khalifa hospitals or medical cities in Ajman, Umm Al Quwain or other emirates. When calling, say: “Sheikh Khalifa Medical City Abu Dhabi, SKMC, Al Karamah Street.”
Address, phone number, email and opening hours
SKMC is part of SEHA, Abu Dhabi’s public healthcare network. The most important contact for patients is 80050, which SEHA and SKMC use for patient support and appointment-related enquiries. Always confirm the clinic, doctor, department and appointment time before travelling.
| Detail | Information | Patient action |
|---|---|---|
| Common search name | Khalifa Hospital Abu Dhabi | Use this only as a search term. For booking, use the official name: Sheikh Khalifa Medical City. |
| Official name | SEHA Sheikh Khalifa Medical City / SKMC Abu Dhabi | Say “SKMC Abu Dhabi” when calling SEHA or asking for directions. |
| Address | Al Karamah St – Al Manhal Al Tibbiya – Abu Dhabi | Use live map navigation because SKMC has different entrances and service areas. |
| Patient support | 80050 | Use for appointment support, clinic timing, department routing and SEHA enquiries. |
| Emergency listing | SKMC lists emergency department as open 24 hours, 7 days a week. | For life-threatening emergency, call UAE ambulance number 998 or go to the nearest emergency department. |
| SKMC website lists an official email on its contact page. | Use the official contact page for current email display and written enquiries. | |
| Outpatient/admin hours | Monday–Thursday: 8:00 AM–9:00 PM. Friday: 8:00 AM–5:00 PM with break 12:00 PM–2:00 PM. Saturday–Sunday: 9:00 AM–5:00 PM. | Confirm doctor timing, lab, imaging, pharmacy and insurance desk timing before visiting. |
| Official website | skmc.seha.ae | Use for doctors, departments, appointment guide, admission guide, patient rights and official updates. |
“Hello, I want an appointment at Sheikh Khalifa Medical City Abu Dhabi. Please confirm the correct clinic, doctor name, department, appointment time, referral requirement, insurance or Thiqa coverage, documents needed, parking entrance and how early I should arrive.”
Which care route should you choose?
SKMC is not just a normal outpatient clinic. It has emergency care, complex pediatric services, cardiac sciences, transplant-related care, medicine, surgery, radiology, rehabilitation and several specialty clinics. Choose the correct route before you travel.
Use for stable symptoms, specialist follow-up, referrals, chronic conditions, pediatric clinics, dermatology, ENT, ophthalmology, internal medicine and planned reviews.
Use for severe chest pain, stroke signs, serious breathing difficulty, major injury, heavy bleeding, unconsciousness, severe allergy, seizure or sudden weakness.
SKMC is especially important for children needing complex pediatric care, pediatric cardiology, oncology, nephrology, neurology, critical care, surgery or rehabilitation.
If the condition is sudden, severe or unstable, use emergency. If it is stable and needs a specialist, call 80050 and book. If it is complex pediatric care, ask whether your child needs a referral, specialist clinic or pediatric emergency route.
How to book an appointment at Sheikh Khalifa Medical City
The official SKMC appointment flow includes call, WhatsApp/request appointment options and clinic details such as department, doctor name, specialty, appointment date/time, patient name, gender, Emirates ID and mobile number. A hospital can be open while a specific doctor or clinic is not available, so confirmation is important.
- Call SEHA patient support: Start with 80050.
- Use the official appointment guide: Check the SKMC Patient Clinic Appointment Guide.
- Know the department: Ask whether you need medicine, pediatrics, cardiac sciences, surgery, radiology, rehabilitation, ENT, ophthalmology, dermatology or emergency.
- Confirm referral rules: Some specialty services may require referral or previous reports.
- Confirm doctor timing: Ask for the exact doctor, date, time, clinic building or entrance.
- Ask about coverage: Confirm insurance, Thiqa, co-pay, approval or self-pay requirements before the visit.
- Prepare documents: Emirates ID, insurance/Thiqa card, referral, previous reports, prescriptions, imaging and medication list.
- Arrive early: First-time or complex patients should arrive earlier for registration, eligibility and wayfinding.
“Khalifa Hospital Abu Dhabi” is a broad search term. Always confirm that your appointment is actually at SEHA Sheikh Khalifa Medical City, not a different Sheikh Khalifa-named facility in another emirate.
Fees, insurance, Thiqa and cost questions
SKMC does not publish one simple public consultation fee that applies to every clinic, doctor, test and patient. Costs can depend on eligibility, insurance, Thiqa coverage, referral pathway, clinic type, lab, imaging, procedure, emergency care, admission and approval rules.
| Cost area | Why it can vary | What to ask before visiting |
|---|---|---|
| Outpatient appointment | Specialty, referral route, insurance/Thiqa eligibility, doctor level and follow-up rules. | “Is this appointment covered under my plan, and is any co-pay required?” |
| Emergency care | Triage, tests, imaging, monitoring, treatment, admission and eligibility/insurance approval. | In emergency, care comes first. Ask billing and eligibility questions once the patient is stable. |
| Lab tests | Test type, urgency, approval and whether it is linked to the clinic visit. | “Is this test covered, and when will the report be available?” |
| Radiology | X-ray, ultrasound, CT, MRI, contrast, report timing and pre-approval. | “Does this imaging need approval, and which entrance or desk should I use?” |
| Pediatric specialty care | Subspecialty, referral, tests, admission, surgery, ICU/PICU and follow-up needs. | “Does my child need referral, previous records, approval or pre-clinic testing?” |
| Surgery or admission | Procedure, anesthesia, room, ICU/PICU, medications, consumables and discharge plan. | “Please explain expected coverage, approval, admission steps and discharge billing.” |
| Medical records | Digital portal access, report type, consent and authorized representative rules. | “Can I request records through SEHA portal or do I need a form and valid ID?” |
Before planned visits, call both 80050 and your insurer/Thiqa support if applicable. Ask whether SKMC is covered for your exact clinic, doctor, test or admission route. Coverage for a hospital does not always mean every service is automatically approved.
Doctors and specialist selection at SKMC
SKMC doctor pages can list doctors by specialty and service area, but availability can change. The right approach is to confirm the doctor, clinic, specialty, referral need and follow-up plan before travelling.
Ask whether the doctor is in the correct department, whether your case needs referral and whether the same doctor will review results or follow-up.
Bring previous reports, imaging, discharge summaries, prescriptions and referral letters. SKMC handles many complex cases, so records matter.
- Search by official specialty name, not only doctor name.
- Confirm the exact clinic location or entrance inside SKMC.
- Ask whether the case is adult or pediatric.
- Ask whether referral is required before specialist review.
- Ask whether lab/imaging should be done before seeing the doctor.
- Ask if a follow-up appointment is automatically booked or must be requested separately.
- For pediatric specialty care, ask whether your child needs a pediatric subspecialist, pediatric emergency, PICU-related care or a routine clinic.
Departments, treatments and facilities at Sheikh Khalifa Medical City
SKMC lists a broad range of services, including adult dermatology, endocrinology, gastroenterology, hematology/oncology, nephrology, neurology, rheumatology, cardiovascular services, anesthesia, emergency care, ENT, family medicine, general pediatrics, general surgery, gynecology, internal medicine, neonatology, neurodevelopment, neurosurgery, ophthalmology, oral and maxillofacial surgery, orthopedic surgery, pediatric subspecialties, rehabilitation, plastic surgery, pulmonology, radiology, urology and vascular surgery.
| User need | Likely SKMC route | Practical guidance |
|---|---|---|
| Chest pain, shortness of breath, fainting | Emergency / cardiac sciences | Use emergency for severe or sudden symptoms. Do not wait for routine cardiology booking. |
| Diabetes, thyroid, chronic disease | Internal medicine, endocrinology, family medicine | Bring medication list, previous readings, labs and referral if available. |
| Child with complex condition | Pediatrics, pediatric subspecialty, pediatric emergency | Ask if your child needs general pediatrics or a specialist clinic such as cardiology, neurology, nephrology or oncology. |
| Child heart condition | Pediatric cardiology and cardiac surgery | Bring echo, ECG, discharge summary and previous cardiac records. |
| Cancer or blood disorder | Adult hematology/oncology or pediatric oncology/hematology | Ask what records are needed before appointment: biopsy, imaging, lab reports and treatment history. |
| Kidney disease or transplant concern | Nephrology, transplant institute, pediatric nephrology | Ask whether referral and previous kidney function reports are needed. |
| ENT, hearing, sinus, head/neck concern | ENT | Ask if audiology, endoscopy, imaging or speech therapy is needed. |
| Back pain, fracture, joint or surgery issue | Orthopedics, radiology, rehabilitation | Ask whether imaging should be done before clinic and whether approval is needed. |
| Stroke, brain injury or long recovery | Neurology, neurosurgery, rehabilitation institute | Bring hospital discharge papers, imaging and therapy reports. |
| Medical records or admission support | Admission guide, SEHA portal, records request | Use the official patient guide and portal/medical record request steps. |
Pediatric care, children’s specialties and Cincinnati Children’s partnership
SKMC is especially known for pediatric services. The official pediatric department page describes world-class comprehensive care for children, more than 300 pediatric physicians/surgeons/specialists, the largest pediatric emergency department, critical care unit and inpatient pediatric wards in Abu Dhabi, plus collaboration with Cincinnati Children’s.
Includes pediatric cardiology, pediatric cardiac surgery and complex congenital heart care. Bring all cardiac records before visiting.
Useful for developmental delay, behavioral concerns, epilepsy, neurological disorders and multidisciplinary pediatric support.
SKMC describes care for children with complex medical conditions, developmental delays, autism, dental anxiety and craniofacial anomalies.
| Pediatric need | Relevant SKMC service | What parents should prepare |
|---|---|---|
| Routine child illness or follow-up | General Pediatrics | Emirates ID, insurance/Thiqa, vaccination card, medicines, previous reports. |
| Premature baby or newborn issue | Neonatology, pediatric emergency, pediatric critical care | Birth records, NICU summaries, growth charts and current medicines. |
| Complex heart condition | Pediatric cardiology / pediatric cardiac surgery | Echo, ECG, catheterization reports, surgery notes and medication list. |
| Kidney disorder or transplant-related care | Pediatric nephrology / transplant-related services | Creatinine/eGFR, urine tests, ultrasound and previous hospital letters. |
| Cancer or blood disorder | Pediatric oncology and hematology | Biopsy, lab reports, imaging, treatment plan and referral documents. |
| Developmental delay, autism, behavioral concerns | Neurodevelopment, pediatric psychiatry/psychology, therapy support | School reports, therapy reports, developmental history and previous assessments. |
SKMC’s Cincinnati Children’s collaboration page lists 800-12121 for specialized service enquiries. Use 80050 for general SEHA/SKMC patient support and 800-12121 when the page specifically directs families for the partnership services.
Admission, visiting hours, patient rights and medical records
SKMC’s admission guide gives useful details for visitors, records and discharge planning. For admitted patients, always confirm the latest unit-specific visiting rule because ICU, PICU and pediatric units can have different rules.
| Need | SKMC guidance | Practical tip |
|---|---|---|
| General medical/surgical visiting | Admission guide lists 11:00–21:00. | Confirm by unit before visiting because rules can change. |
| Pediatric unit visiting | Admission guide lists 11:00–21:00. | Parents should ask about guardian rules and overnight stay policy. |
| ICU visiting | Some ICU units have split visiting windows. | Call the ward before visiting because ICU rules are stricter. |
| Medication list | Admission guide advises keeping a list and bringing medicines during visits. | Bring names, doses, frequency and allergy details. |
| Medical records | Adults can request records; minors’ records can be accessed by parents/guardians with valid ID and consent. | Use SEHA Patient Portal/mobile app or official record request process. |
| Authorized representative | General consent can allow designated individuals to access records. | Do not send someone without consent and valid ID. |
| Patient rights | SKMC patient rights include privacy, dignity, safe environment, pain assessment, interpretation and information about care. | Ask patient relations or ward staff if you need help understanding care or rights. |
- Bring Emirates ID or passport for records, admission and consent processes.
- Carry insurance/Thiqa card and approval information if applicable.
- Keep discharge summary, medication list and follow-up date before leaving.
- Ask how reports will be accessed: SEHA portal, mobile app, printed copy or clinic follow-up.
- For children, bring guardian ID and any required consent document.
Parking, taxi and arrival tips for SKMC Abu Dhabi
SKMC’s website highlights “Find Your Way to SKMC” for locating hospital, parking and entrances. Because hospital campuses can have different entrances for outpatient clinics, emergency, radiology, admission and visitors, do not rely on a generic map pin only.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, children, complex records, admission and follow-up visits. | Call 80050 and ask which entrance or parking area is closest to your clinic. |
| Taxi / ride app | Patients who should avoid parking stress or long walking. | Use “Sheikh Khalifa Medical City, Al Karamah Street, Abu Dhabi.” Add clinic/entrance notes if given by staff. |
| Emergency drop-off | Sudden severe symptoms, injury, child emergency or unstable patient. | Use emergency entrance; do not search for general parking first in a true emergency. |
| Outpatient clinic visit | Planned appointments and routine follow-up. | Reach early for wayfinding, registration and eligibility checks. |
| Public parking nearby | Visitors using nearby public spaces. | Check MAWAQiF signage and pay based on the marked bay. Do not assume hospital area parking is always free. |
Hospital parking and nearby public parking can change. The safest patient question is: “Which entrance should I use for my clinic, where should I park today, and do MAWAQiF charges apply in the area?”
Khalifa Hospital Abu Dhabi Google Map
Use this map for route planning to SKMC at Al Karamah Street, Al Manhal Al Tibbiya, Abu Dhabi. Open live navigation before leaving because entrances, traffic and parking can differ by appointment type.
Abu Dhabi government services that may help patients
Because SKMC is in Abu Dhabi and part of the SEHA network, patients may also need official routes for health-facility support, insurance matters, medical error complaints, emergency numbers or general government help.
| Need | Official route | How it helps |
|---|---|---|
| SEHA appointment support | SEHA call centre 80050 | Use for appointments and general enquiries for SEHA facilities. |
| Medical emergency | UAE emergency numbers | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Medical error complaint | DoH medical error investigation request | Use for investigation requests involving licensed healthcare facilities/professionals in Abu Dhabi. |
| Health insurance complaint | DoH health insurance complaint | Use for insurance complaint or dispute related to Abu Dhabi health insurance programs. |
| DoH support | DoH FAQ and 800555 guidance | DoH FAQ lists 800555 for Department of Health Abu Dhabi contact and also references SEHA 80050 for appointments. |
Keep appointment messages, Emirates ID, insurance/Thiqa card, invoices, approval or rejection messages, reports, prescriptions, doctor name, clinic date and written hospital response. Official requests are easier when the timeline is clear.
Emergency guidance: when not to wait for an appointment
SKMC lists its emergency department as open 24 hours a day, 7 days a week. Use emergency care for serious, sudden or life-threatening symptoms. Do not wait for a routine appointment when the patient may be unstable.
In the UAE, call 998 for ambulance, 999 for police or 997 for fire/civil defence. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction, sudden weakness or a child who looks seriously unwell.
- Emergency patients may be seen by medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance/Thiqa card, medication list and allergy information.
- For child emergency, bring vaccination card, recent medicines and previous discharge summary if easy to access.
- Once the patient is stable, ask the desk about eligibility, insurance/Thiqa and next-step instructions.
Official SKMC video resource
SKMC’s official website includes video highlights such as the Sheikh Khalifa Medical City and Cincinnati Children’s Partnership. For this article, the safest fast-loading approach is to link to the official SKMC video/resource page instead of embedding an uncertain third-party video ID. If you later provide a confirmed YouTube embed URL, it can be added here.
Useful for families researching pediatric specialty care, international collaboration and complex child-care services at SKMC.
Local insider tips for a smoother SKMC visit
- Use the official name when calling. Say “Sheikh Khalifa Medical City Abu Dhabi” or “SKMC,” not only “Khalifa Hospital.”
- Ask for the correct entrance. Outpatient, emergency, radiology, admission and visitor access may not be the same.
- Call before leaving. A clinic may change timing even when the hospital is open.
- Bring old records. SKMC handles complex cases, so previous reports, imaging and discharge summaries can save time.
- For pediatric care, bring full history. Vaccination card, growth records, school/therapy reports and previous specialist notes help.
- For emergency, do not search parking first. Use the emergency entrance and let staff guide the next step.
- For Friday appointments, check timing carefully. Friday has a break period in outpatient/admin hours.
- For insurance/Thiqa, confirm service-level approval. Hospital coverage does not always mean every test, admission or specialist route is approved.
- For medical records, use the portal when possible. SEHA portal/mobile app can help access visit records, but ID/consent rules still apply.
- Keep proof until the case is closed. Save appointment SMS, approval messages, invoices and discharge instructions.
FAQs about Khalifa Hospital Abu Dhabi
Is Khalifa Hospital Abu Dhabi the same as Sheikh Khalifa Medical City?
Most users searching “Khalifa Hospital Abu Dhabi” are looking for SEHA Sheikh Khalifa Medical City, also called SKMC Abu Dhabi. The official name is Sheikh Khalifa Medical City.
Where is Sheikh Khalifa Medical City located?
SKMC is located at Al Karamah Street, Al Manhal Al Tibbiya, Abu Dhabi.
What is the phone number for Sheikh Khalifa Medical City Abu Dhabi?
The main SEHA/SKMC patient support number is 80050. Use it for appointments, clinic timing and general enquiries.
Is SKMC emergency open 24 hours?
Yes. SKMC lists its emergency department as open 24 hours a day, 7 days a week.
How do I book an appointment at SKMC Abu Dhabi?
Call 80050 or use the official SKMC appointment/contact route. Confirm the department, doctor, clinic timing, referral requirement, coverage and arrival instructions before travelling.
What are SKMC outpatient hours?
SKMC lists outpatient/admin hours as Monday to Thursday 8:00 AM to 9:00 PM, Friday 8:00 AM to 5:00 PM with a 12:00 PM to 2:00 PM break, and Saturday to Sunday 9:00 AM to 5:00 PM. Confirm clinic timing before visiting.
What departments are available at Sheikh Khalifa Medical City?
SKMC lists many services including emergency, pediatrics, cardiac sciences, internal medicine, dermatology, ENT, ophthalmology, general surgery, nephrology, neurology, oncology, orthopedics, rehabilitation, radiology, urology and other adult and pediatric specialties.
Does SKMC provide pediatric specialty care?
Yes. SKMC has extensive pediatric services, including general pediatrics, pediatric cardiology, pediatric surgery, pediatric oncology/hematology, pediatric nephrology, pediatric neurology, pediatric rehabilitation and pediatric emergency care.
How can I get medical records from SKMC?
Patients can request records through SKMC/SEHA processes. Adults can request their own records, and parents/guardians can request minors’ records with valid ID and consent. SEHA Patient Portal or mobile app may also be used for digital access.
What should I bring to Sheikh Khalifa Medical City?
Bring Emirates ID or passport, insurance/Thiqa card, referral if needed, old reports, scans, prescriptions, medication list, allergy details and any appointment or approval confirmation.
Final takeaway
For a smooth visit to Khalifa Hospital Abu Dhabi / Sheikh Khalifa Medical City, first confirm the official facility name, clinic, doctor, appointment time, entrance, documents, insurance/Thiqa coverage and parking route. Use emergency care immediately for severe symptoms, and use 80050 for SEHA/SKMC appointment support.