Dubai Hills Hospital: booking, doctors, ER, insurance, fees questions and map
King’s College Hospital Dubai Hills is officially listed as Dubai Hills Hospital by King’s College Hospital London in Dubai. It is a 24-hour hospital in Dubai Hills, close to Al Khail Road and Marabea’ East Exit.
This guide is built for real patient intent: phone, booking, emergency care, doctor search, fees questions, insurance, parking, DHA help, patient portal, map and which department to choose before you travel.
Phone: +971 800 7777
Email: info.ddh@kch.ae
Address: Dubai Hills, Alkhail Road, Marabea’ East Exit
Opening: Open 24 hours
King’s has Dubai Hills Hospital, Dubai Jumeirah Clinic, Dubai Marina Clinic, Park Heights Clinics and King’s Mudon Medical Centre. For this article, the target is King’s College Hospital Dubai Hills, not the clinics.
King’s College Hospital Dubai Hills quick answer
| User question | Direct answer | Best next action |
|---|---|---|
| What is the official name? | Dubai Hills Hospital, King’s College Hospital London in Dubai. | Use “Dubai Hills Hospital” when selecting the location in booking forms. |
| What is the phone number? | +971 800 7777. | Call for booking, doctor timing, insurance, ER guidance and parking. |
| Where is it located? | Dubai Hills, Alkhail Road, Marabea’ East Exit. | Open live map before leaving; Dubai Hills road entries can confuse first-time visitors. |
| Is it open 24 hours? | Yes. The Dubai Hills Hospital location is listed as open 24 hours. | Specialist OPD timing still needs confirmation. |
| Can I walk into emergency? | Yes. King’s says its Emergency Department is open 24/7 and walk-in is allowed. | For life-threatening symptoms, call UAE ambulance 998. |
| Are fees published? | No single consultation fee is public for every doctor and specialty. | Ask current cash fee, insurance co-pay and follow-up rule before booking. |
King’s College Hospital Dubai Hills contact, email and address
| Detail | Information | How patients should use it |
|---|---|---|
| Hospital | Dubai Hills Hospital | Official King’s location name for the Dubai Hills hospital. |
| Common search name | King’s College Hospital Dubai Hills / King’s Hospital Dubai Hills | Good for Google search, but use Dubai Hills Hospital in booking dropdowns. |
| Phone | +971 800 7777 | Appointments, emergency routing, department transfer, insurance and general help. |
| info.ddh@kch.ae | Non-urgent written enquiries, document questions and formal follow-up. | |
| Address | Dubai Hills, Alkhail Road, Marabea’ East Exit | Use this for Google Maps, taxi apps and route planning. |
| Opening hours | Open 24 hours | Emergency care is 24/7; specialist clinics still need timing confirmation. |
| Official appointment page | Book an appointment | Use for planned consultation requests. |
| Official doctors page | Find a Doctor | Search by specialty and location, then call to confirm actual timing. |
King’s College Hospital Dubai Hills appointment booking
The official appointment form is useful for planned care. For emergency, same-day, insurance-sensitive or expensive treatment, call first.
The form asks for location, name, email, phone and condition details.
King’s lists +971 800 7777 for booking help.
The official site promotes the King’s App for patient access and booking support.
- Select Dubai Hills Hospital as the location.
- Choose the right specialty: emergency, cardiology, obstetrics, pediatrics, orthopedics, liver, gastroenterology, neurology, radiology or another service.
- Use the official appointment page for planned visits.
- Call 800 7777 if the appointment is urgent, same-day, complex or insurance-dependent.
- Ask if the doctor is available at Dubai Hills on your selected date.
- Ask the cash consultation fee, insurance co-pay, approval rule and follow-up policy.
- Carry Emirates ID/passport, insurance card, old reports, scans, prescriptions and allergy details.
“I want an appointment at King’s College Hospital Dubai Hills. Please confirm doctor name, specialty, Dubai Hills location, timing, cash consultation fee, insurance co-pay, approval requirement, follow-up rule, parking and arrival time.”
King’s College Hospital Dubai Hills fees, packages and payment questions
King’s does not publish one fixed consultation fee for every doctor and specialty. The useful answer is to show users exactly what to ask before they visit.
| Cost area | What is publicly clear? | What to ask before visiting |
|---|---|---|
| Doctor consultation | No single fixed public fee for every doctor. | What is the cash fee and insurance co-pay for this exact doctor at Dubai Hills? |
| Emergency care | ER is 24/7; pricing depends on triage, tests, medicines, treatment and admission. | When stable, can billing explain itemized charges and insurance approval status? |
| Health checks and packages | King’s lists offers such as Executive Health Check, Signature Health Check, Well Women, Paediatric Screening, Sports Medicine, Cardiac Screening, Maternity, Urology, Bone Health and more. | Is the package active today, which location applies, and what is included/excluded? |
| Installment plan | 0% installment plans are listed for spends of AED 2,000 and above, with bank terms. | Is my card/bank eligible, is a one-time bank fee applicable, and can this service be converted? |
| Lab and radiology | Not one flat public price for every test/scan. | Does this test need fasting, approval, contrast, old report or separate payment? |
| Maternity | King’s lists maternity packages and hospital tours. | What includes room, doctor, anesthesia, newborn care, NICU, emergency C-section and follow-up? |
| Surgery or admission | Cost depends on surgeon, anesthesia, operating theatre, room, medicines, ICU and consumables. | Can I get a written estimate with inclusions, exclusions, deposit and approval status? |
Do not publish random consultation prices. A correct “not publicly fixed, call to confirm” answer is better than a fake fee that creates billing disputes.
King’s College Hospital Dubai Hills doctors and schedule guidance
The Dubai Hills page shows a doctor search area and several doctor names by specialty. Availability can change, so users should confirm timing before travelling.
| Specialty / area | Doctor examples visible on official Dubai Hills pages | What to confirm |
|---|---|---|
| Internal medicine | Dr Zeeshan Khan, Dr Waleed Al-Jelawi | Ask if the doctor handles fever, BP, diabetes, chronic disease and report review. |
| Endocrinology / diabetes | Dr Momin Kamal Shah, Dr Sakina Koubeh, Dr Jawad Bashir | Ask about diabetes, thyroid, obesity, hormones, KIDEO/Park Heights referral if needed. |
| Family medicine | Dr Somaya Saddik, Dr Hasan Alogaily, Dr Tetyana Proenca | Good starting point for general symptoms and family checkups. |
| Neurology / Parkinson’s | Dr Vinod Metta, Professor K. Ray Chaudhuri | Ask if the appointment is at Dubai Hills and whether advanced Parkinson’s services apply. |
| Gastroenterology / liver | Dr Guy Chung-Faye, Dr Kaiser Raja, Dr Farooq Khan and liver/HPB team members | Ask about endoscopy, hepatology, liver transplant centre, fasting and approval. |
| Psychiatry / psychology | Dr Dalia Nagui Rizk, Dr Deepika Parihar, Ms. Rebecca Steingiesser | Ask appointment duration, therapy route, medication review and insurance coverage. |
| Radiology | Radiology team includes breast radiology, diagnostic radiology and vascular/interventional radiology roles. | Ask if scan needs appointment, fasting, contrast, old imaging or approval. |
| Emergency / critical care | Emergency page lists Dr Tashfeen Siddiq Ali, Dr Tariqul Islam, Dr Hakkim Ali, Dr Muhammad Hammad and others. | ER works by triage, not normal OPD schedule. |
Ask this exact line: “Is this doctor physically available at Dubai Hills Hospital on my appointment day, and will the same doctor review my reports?”
King’s College Hospital Dubai Hills medical services list
King’s lists a large Dubai Hills service menu. The useful way is to group it by patient need.
| Care group | Services listed for Dubai Hills | User intent covered |
|---|---|---|
| Emergency and critical care | 24/7 Emergency Hospital Department, Intensive Care Unit, Anaesthesiology | Emergency symptoms, trauma, serious illness, monitoring, surgery support. |
| Heart and vascular | Cardiology, Cardiothoracic, Vascular Medicine and Surgery | Chest pain, BP, heart tests, angioplasty/cardiac care, vascular symptoms. |
| Women and children | Obstetrics, Gynaecology, Fetal Medicine, Pediatric Services, Pediatric Orthopaedics, NICU | Pregnancy, delivery, women’s health, child fever, newborn care, pediatric surgery/orthopedics. |
| Digestive and liver | Gastroenterology, Hepatology and Pancreatic Disorders, Liver Transplant Centre, Colorectal Surgery, Minimally Invasive Proctology | Acidity, endoscopy, liver disease, transplant care, piles/fissure/fistula, colon issues. |
| Bone, spine and pain | Orthopaedics, Wooridul Spine Centre, King’s Spine Centre, Sports Medicine, Pain Clinic, Rheumatology, Physiotherapy | Back pain, spine surgery, joint pain, sports injury, arthritis, rehab and pain management. |
| Brain and mental health | Neurology, Neurosurgery, King’s Advanced Parkinson’s Centre, Psychiatry, Psychology | Headache, tremor, Parkinson’s, seizure, stroke follow-up, spine/brain surgery, mental health. |
| Diagnostics and prevention | Radiology, Health Checkups, DNA Clinic, Nutrition, Dietetics | Scans, screening, preventive packages, genetic testing, diet/lifestyle support. |
| Other high-search services | ENT, Dermatology, Ophthalmology, Urology, Plastic Surgery, Podiatry, Breast Care, Cancer Care, Weight Loss and Bariatric Programme, Home Healthcare, Doctor on Call | Skin, eye, ENT, urinary, cancer, breast, bariatric, home visit and telemedicine searches. |
Which department should you choose at King’s Dubai Hills?
| Your situation | Start here | Do this before going |
|---|---|---|
| Chest pressure, severe breathlessness, fainting, stroke signs | Emergency first | Call 998 or go to ER. Do not wait for routine cardiology/neurology. |
| Stable heart symptoms, BP, cholesterol, palpitations | Cardiology | Ask if ECG, echo, stress test, cardiac CT or approval may be needed. |
| Pregnancy, bleeding, reduced fetal movement, labor concern | Emergency / Obstetrics | For urgent pregnancy symptoms, go to ER/obstetrics assessment immediately. |
| Child fever, breathing problem, rash, dehydration | Pediatric emergency / Pediatrics | Bring vaccination card and recent medicine list if safe to collect. |
| Back pain, disc, spine, scoliosis, nerve pain | Spine Centre / Neurosurgery / Orthopaedics / Pain Clinic | Carry MRI, X-ray, CT and previous reports. |
| Diabetes, thyroid, obesity, hormones | Endocrinology / Diabetes Clinic / Nutrition | Carry blood tests, glucose readings and medication list. |
| Acidity, liver, pancreas, endoscopy, colon symptoms | Gastroenterology / Hepatology / Colorectal | Ask fasting, stool/blood test, endoscopy approval and report timing. |
| Skin, hair, allergy, moles, cosmetic concerns | Dermatology | Ask if procedure, laser, biopsy or medication is separate from consultation. |
| Eye check, vision, cataract, retina, glaucoma | Ophthalmology | Ask if scans, drops, lens, laser or surgery estimate are separate. |
| Kidney stone, urine problem, prostate symptoms | Urology / Nephrology | Carry urine test, ultrasound/CT, creatinine and previous reports. |
King’s College Hospital Dubai Hills 24/7 emergency care
King’s Dubai Hills Emergency Department is open 24/7 and allows walk-in patients. For life-threatening symptoms anywhere in the UAE, call 998 for ambulance, 999 for police and 997 for fire/civil defence.
No appointment is required for emergency care. You can walk in anytime.
The emergency page says patients are seen by senior emergency medicine consultants.
ER can coordinate with pediatrics, obstetrics, trauma, anesthesia, surgery, cardiology and ICU teams.
Go to ER for these symptoms
- Chest pressure, heart attack symptoms or severe breathlessness
- Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion
- Major injury, head injury, heavy bleeding or suspected fracture
- Seizure, unconsciousness, poisoning or severe allergic reaction
- Pregnancy pain, bleeding, fever, reduced baby movement or early labor signs
- Child under 3 months with fever, breathing difficulty, dehydration, seizure or serious rash
Emergency patients may not be treated by arrival order. Serious cases are prioritized first. This is normal emergency triage.
High-intent services people search with King’s Dubai Hills
| Service | Useful details from official pages | Patient question to ask |
|---|---|---|
| Cardiology | King’s cardiology page mentions high BP, coronary artery disease, rhythm problems, heart failure, ECG, echocardiography, stress testing, cardiac CT, angioplasty/stent and rehabilitation. | Is this routine cardiology or emergency chest-pain care? |
| Maternity / obstetrics | King’s lists obstetrics, fetal medicine, maternity gallery/tour and maternity packages. | What includes normal delivery, C-section, anesthesia, room, baby care and NICU? |
| Pediatrics and NICU | Dubai Hills services include Pediatric Services, Pediatric Orthopaedics and NICU. | Does my child need OPD, pediatric ER, NICU or pediatric orthopedic review? |
| Liver and gastroenterology | King’s promotes a Liver Transplant Centre of Excellence, hepatology, pancreatic disorders, gastroenterology and interventional endoscopy-related care. | Do I need fasting, endoscopy, colonoscopy, liver imaging or referral papers? |
| Spine and orthopedics | Dubai Hills lists Orthopaedics, Spine Centre, Wooridul Spine Centre, Pediatric Orthopaedics, Sports Medicine and Pain Clinic. | Should I bring MRI/X-ray/CT, and is surgery or physiotherapy being considered? |
| Radiology | Radiology is listed as a Dubai Hills service, and radiology doctors are shown on the location page. | Does the scan need appointment, fasting, contrast, previous images or approval? |
| Home healthcare / telemedicine | King’s lists Home Healthcare and Doctor on Call / Telemedicine. | Is my case suitable for home care, online consultation or in-person review? |
| Health checks and offers | Offers include executive, signature, women, pediatric, sports medicine, cardiac, urology, bone health, sexual health, maternity and other packages. | Which Dubai location applies, what is included, and is the offer active today? |
Insurance accepted at King’s College Hospital Dubai Hills
King’s insurance page says reimbursement depends on the policy terms and schedule of benefits. It lists many insurers/TPAs, but this does not mean every card covers every doctor, test or procedure.
ADNIC, AETNA, Almadallah, AXA, Daman, Dubai Care, MedNet, MetLife, MSH, NAS, Neuron, Nextcare, NGI, Now Health, Sukoon/Bupa, SAICO, Cigna, Inayah, Globemed and more.
Ask if your exact plan covers the selected doctor, specialty and Dubai Hills location.
Ask if lab, radiology, surgery, maternity, pharmacy or admission needs separate approval.
- Carry Emirates ID and insurance card.
- Call King’s and your insurer/TPA before planned treatment.
- Ask if GP referral is needed before specialist care.
- Ask if dental, dermatology, maternity, bariatric, aesthetics or international-patient services are excluded.
- Keep approval SMS/email, invoices, reports and claim reference.
- If rejected, ask for the written rejection reason.
Patient portal, King’s App and medical records
The King’s Dubai patient portal page states that the patient portal is temporarily unavailable while they transition to a new platform. For bookings, the page directs users to call 800 7777.
| Need | Best route now | Ask this before leaving |
|---|---|---|
| Book appointment | Official appointment form or 800 7777 | Will I receive SMS/email confirmation? |
| Lab or radiology report | Ask reception, department desk or medical records route | Will reports be printed, emailed, app-based or collected later? |
| Insurance proof | Billing / insurance desk | Can I get invoice, diagnosis, approval and claim reference? |
| Medical records copy | Hospital reception / medical records process | What ID, consent and email are required? |
| Family/dependent access | Ask King’s App / reception support | Can a parent manage child appointment/report access? |
Parking and arrival tips for King’s College Hospital Dubai Hills
The official page gives the location but does not publish one fixed public parking-fee table. The practical issue is reaching the right entrance from Al Khail Road and Dubai Hills internal roads.
| Situation | Best action | Why it helps |
|---|---|---|
| First-time visitor | Search “King’s College Hospital London Dubai Hills” or “Dubai Hills Hospital Marabea East Exit.” | Reduces wrong turns inside Dubai Hills Estate. |
| Coming from Al Khail Road | Open live map before leaving and follow current road guidance. | Dubai Hills exits and internal turns can vary with traffic. |
| Patient is pregnant, elderly, child or in pain | Use drop-off first, then park. | Patient can start registration while another adult handles parking. |
| Appointment near evening rush | Leave earlier than usual. | Al Khail Road and Dubai Hills traffic can add delay. |
| Parking cost concern | Call 800 7777 before leaving. | Ask where patients should park today and whether any fee applies. |
When booking, ask the agent to confirm the entrance or send the correct map pin. This is especially useful for elderly patients, maternity visits and emergency follow-ups.
DHA and UAE government help for patients
King’s Dubai Hills is a private hospital. Do not assume free care unless your insurance, government eligibility, employer cover or a published campaign applies.
| Need | Official route | What to do |
|---|---|---|
| Ambulance emergency | UAE emergency number 998 | Use for serious medical emergencies. Do not delay for documents. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, danger or fire situations. |
| Verify licensed facility/professional | DHA Dubai Medical Registry | Search the facility or doctor name if you want regulator-side verification. |
| Insurance complaint | DHA insurance complaint service | Free DHA service for insured members to submit complaints or feedback against insurance companies. |
| Medical complaint | DHA Submit Medical Complaint service | Free service for complaints against a healthcare professional or facility. |
| DHA help centre | 800 342 inside UAE / +971 4 599 1200 outside UAE | Use for DHA service guidance, complaint route and health regulation support. |
Keep doctor name, date, appointment confirmation, invoice, insurance approval/rejection, prescriptions, reports, discharge papers and written hospital response. Clear documents matter more than long complaint text.
King’s College Hospital Dubai Hills Google Map
Use this map for orientation, then open live navigation on your phone before travelling.
Local insider tips before visiting King’s Dubai Hills
Confirm doctor timing, Dubai Hills location, fee, insurance and parking in one call.
For chest pain, stroke signs, severe injury, pregnancy warning signs or child breathing trouble, do not wait for OPD.
If lab, radiology or insurance approval may be needed, morning appointments leave more same-day processing time.
Keep appointment SMS, invoice, approval message, doctor name and report collection instructions.
Ask about hospital tour, delivery package, anesthesia, room, newborn care, NICU and C-section exclusions.
Write “Dubai Hills, Alkhail Road, Marabea’ East Exit” in taxi notes.
FAQs about King’s College Hospital Dubai Hills
What is King’s College Hospital Dubai Hills officially called?
King’s official location page lists it as Dubai Hills Hospital under King’s College Hospital London in Dubai.
What is the phone number for King’s College Hospital Dubai Hills?
The main phone number is +971 800 7777. Use it for appointments, emergency guidance, insurance, doctor timing and location help.
Where is King’s College Hospital Dubai Hills located?
It is located in Dubai Hills, Alkhail Road, Marabea’ East Exit. Use the full location name in maps or taxi apps.
Is King’s College Hospital Dubai Hills open 24 hours?
Yes. The official Dubai Hills Hospital location is listed as open 24 hours. Specialist OPD timings should still be confirmed before visiting.
Does King’s Dubai Hills have emergency care?
Yes. The Emergency Department is open 24/7, accepts walk-in patients and handles adult, child and maternity-related urgent cases. For life-threatening emergencies, call 998 ambulance.
How do I book an appointment at King’s College Hospital Dubai Hills?
Use the official appointment form or call +971 800 7777. Select Dubai Hills Hospital as the location and confirm doctor timing, fee and insurance before travelling.
How much is consultation at King’s College Hospital Dubai Hills?
King’s does not publish one fixed consultation fee for every doctor and specialty. Call and ask for the current cash fee, insurance co-pay and follow-up rule for your exact doctor.
Which departments are available at King’s Dubai Hills?
Services include emergency, cardiology, breast care, cancer care, dermatology, diabetes, endocrinology, ENT, family medicine, fetal medicine, gastroenterology, general surgery, gynaecology, ICU, internal medicine, liver centre, NICU, nephrology, neurology, neurosurgery, obstetrics, ophthalmology, orthopaedics, pediatrics, psychiatry, psychology, pulmonology, radiology, rheumatology, sports medicine, urology, vascular surgery, spine, wound care and more.
Does King’s College Hospital Dubai Hills accept insurance?
King’s works with many insurers and TPAs, including ADNIC, Aetna, AXA, Daman, MedNet, MetLife, MSH, NAS, Neuron, Nextcare, Sukoon/Bupa, SAICO, Cigna, Inayah and others. Coverage still depends on your exact plan, network, doctor and approval status.
Is parking available at King’s College Hospital Dubai Hills?
The public page does not publish one fixed parking-fee table. Call 800 7777 and ask where patients should park today, whether drop-off is available and whether any fee applies.
Final checklist before you go
- Confirm location: Dubai Hills Hospital, King’s College Hospital London in Dubai.
- Call +971 800 7777 for doctor timing and appointment confirmation.
- Ask current consultation fee, insurance co-pay and follow-up rule.
- Ask if lab, imaging, medicine, procedure or admission approval is separate.
- Carry Emirates ID/passport, insurance card, old reports and medicine list.
- Use ER or 998 ambulance for serious symptoms.
- Open live map and use Alkhail Road / Marabea’ East Exit guidance.