King’s College Hospital Dubai: appointment, doctors, emergency, insurance, parking and map
King’s College Hospital Dubai usually refers to the main King’s College Hospital London Dubai campus in Dubai Hills. The group also has clinics in Dubai Marina, Jumeirah, Park Heights, Mudon and an aesthetics clinic, so the first job is to choose the correct location before booking.
This guide covers the phone number, appointment route, doctors, specialties, insurance, fees questions, emergency guidance, parking tips, Google Map, official video, medical-record preparation and DHA help routes in one practical page.
Main contact: +971 800 7777. Dubai Hills Hospital is listed as open 24 hours. For life-threatening emergencies in the UAE, call 998 for ambulance.
The keyword “King’s College Hospital” can refer to London, Dubai, Jeddah, or the Dubai clinics. This page is for King’s College Hospital London in Dubai. If you need emergency or hospital-level care, confirm you are going to the Dubai Hills Hospital, not only a clinic branch.
King’s College Hospital Dubai address, phone and contact details
The main hospital is in Dubai Hills and is listed as open 24 hours. Clinics in Marina, Jumeirah, Park Heights and Mudon have their own timings and addresses, so do not assume every King’s location is a full hospital or 24-hour branch.
| Detail | Information | Patient action |
|---|---|---|
| Main hospital | King’s College Hospital London – Dubai Hills Hospital | Use this for hospital-level care, emergency, inpatient, surgery, maternity, ICU/NICU and advanced diagnostics. |
| Address | Dubai Hills, Alkhail Road, Marabea’ East Exit, Dubai | Use live navigation because Dubai Hills access roads and exits can confuse first-time visitors. |
| Main phone | +971 800 7777 | Use for appointments, department routing, doctor timing, insurance and location help. |
| Dubai Hills email | info.ddh@kch.ae | Use for non-urgent written queries and follow-up support. |
| Dubai Hills hours | Open 24 hours | Emergency/hospital access is 24 hours, but individual clinic and doctor timing should still be confirmed. |
| Official website | kingscollegehospitaldubai.com | Use for doctors, departments, locations, insurance, packages and appointment form. |
“Hello, I want to visit King’s College Hospital Dubai. Please confirm the exact branch, doctor name, department, appointment time, consultation fee, insurance acceptance, approval requirement, parking option and how early I should arrive.”
Which King’s College Hospital Dubai location should you choose?
King’s has one main Dubai Hills hospital and several clinics. Choosing the wrong location is the most common time-wasting mistake for this keyword.
| Location | Official contact / address | Best for |
|---|---|---|
| Dubai Hills Hospital | info.ddh@kch.ae, +971 800 7777, Dubai Hills, Alkhail Road, Marabea’ East Exit. Open 24 hours. | Emergency, hospital admissions, maternity, surgeries, ICU, NICU, radiology, advanced specialties and main hospital appointments. |
| Dubai Marina Clinic | kch.mmcreception@kch.ae, +971 800 7777, The Residences at Marina Gate I, Floor 1. Saturday–Friday, 8 AM–8 PM. | Clinic-style outpatient visits near Marina, JBR, JLT, Palm and nearby communities. |
| Dubai Jumeirah Clinic | info.jmc@kch.ae, +971 800 7777, Al Kharbash Building 2nd Floor, Billqetair Street, Umm Suqeim 1. Saturday–Friday, 8 AM–8 PM. | Clinic visits for Jumeirah, Umm Suqeim, Al Safa and nearby areas. |
| Park Heights Clinics | kchphreception@kch.ae, +971 800 7777, Park Heights Square 2, Dubai Hills Estate. | Dubai Hills outpatient medical/diabetes/physiotherapy-style visits. Confirm exact service before booking. |
| King’s Mudon Medical Centre | info.mumc@kch.ae, +971 800 7777, Mudon Community Centre. Saturday–Friday, 9 AM–9 PM. | Community medical centre visits for Mudon and nearby residential areas. |
| Aesthetics Clinic | info.aesthetics@kch.ae, +971 800 7777, Dubai Marina, Emaar Towers, Marina Walk, next to Spinneys. Saturday–Friday, 9 AM–8 PM. | Aesthetic and cosmetic-related appointments. Not the same as emergency hospital care. |
When the call centre answers, ask them to repeat the branch back to you: “Is my appointment at Dubai Hills Hospital, Dubai Marina Clinic, Jumeirah Clinic, Park Heights, Mudon or Aesthetics Clinic?” This one question prevents most wrong-location visits.
How to book an appointment at King’s College Hospital Dubai
Booking is simple when you know the branch, department, doctor and payment route. If you only ask “doctor available?”, you may miss insurance, fee, arrival and branch details.
- Choose the right location. Use Dubai Hills Hospital for hospital-level needs and clinics for routine outpatient care where suitable.
- Select the department. Use the official specialties page if you are unsure.
- Find the doctor. Use the official Find a Doctor page to search by specialty and location.
- Call the main number. Dial +971 800 7777 for booking help.
- Use the appointment form if preferred. The official contact page includes booking forms and location choices.
- Confirm insurance. Ask if your insurer, TPA and exact plan are accepted for that doctor, location and service.
- Ask about fees. Confirm cash consultation fee, co-pay, follow-up policy and whether tests need separate approval.
- Prepare documents. Bring Emirates ID/passport, insurance card, previous reports, scans, prescriptions, allergy details and payment method.
- Arrive early. First-time patients should leave extra time for registration, insurance checks and navigation inside the hospital.
“I need an appointment at King’s College Hospital Dubai. Please confirm branch, doctor, specialty, date, time, cash fee, insurance co-pay, approval need, parking guidance and whether I should arrive early for registration.”
Fees, consultation charges and cost questions
King’s College Hospital Dubai does not publish one fixed consultation fee for every doctor and specialty. This is normal for private hospitals. Final cost can vary by branch, doctor level, specialty, insurance network, pre-approval, co-pay, lab tests, radiology, medicine, emergency care, surgery, room category and follow-up policy.
| Cost area | Why price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit/follow-up, branch and insurance network. | “What is the cash consultation fee and insurance co-pay for this exact doctor?” |
| Emergency visit | Triage, doctor assessment, monitoring, medicines, tests, imaging, procedure or admission. | “Once the patient is stable, can billing explain insurance approval and itemized charges?” |
| Lab tests | Test type, urgency, fasting need, insurer approval and report timing. | “Is this approved today, and what is the cash price if insurance rejects it?” |
| Radiology / imaging | X-ray, ultrasound, CT, MRI, contrast, report speed and pre-approval. | “Does this scan need approval, is contrast included, and when will the report be ready?” |
| Maternity | Doctor fee, delivery type, room, anesthesia, newborn care, NICU and emergency changes. | “Can I get complete package inclusions and exclusions before payment?” |
| Surgery | Surgeon, anesthesia, OT, room, implants, consumables, medicines, ICU and complications. | “What is included, what is excluded, and what may be billed separately?” |
| Health checkups / offers | Package date, eligibility, tests, consultation, report review and exclusions. | “Is this offer active today and does it include doctor review and follow-up?” |
| International patients | Case review, travel support, estimate, deposit, interpreter and insurance/reimbursement rules. | “Can I get a written estimate and treatment plan before travel?” |
Do not rely on old fee numbers from random directories. For planned visits, confirm consultation fee, co-pay, approval, package inclusions and follow-up rule directly before travelling.
Doctors and specialists at King’s College Hospital Dubai
The official doctor directory lists doctors by specialty and location. It includes many consultant and specialist profiles across surgery, family medicine, dermatology, radiology, obstetrics and gynecology, pulmonology, ENT, pediatrics, endocrinology, cardiology, ophthalmology and more.
Ask whether the doctor is consultant, specialist or GP; whether the doctor is at Dubai Hills or a clinic; and whether your plan covers that doctor.
Ask whether the same doctor will review test results and whether follow-up is included, discounted or charged again.
| User need | Likely doctor / specialty | Booking tip |
|---|---|---|
| Chest pain, palpitations, high blood pressure | Cardiology or emergency if severe | Severe chest pain, sweating, fainting or breathlessness should go to emergency. |
| Fever, chronic illness, diabetes, thyroid | Family medicine, internal medicine, endocrinology | Carry recent readings, current medicines and old lab reports. |
| Pregnancy and delivery | Obstetrics, gynecology, fetal medicine, maternity services | Ask about doctor availability, package, room, anesthesia, baby care and NICU rules. |
| Child fever, newborn concern, child specialist | Pediatrics, NICU, pediatric orthopedics where relevant | Bring vaccination record and recent medicine list. |
| Bone, joint, sports injury, spine pain | Orthopedics, sports medicine, spine centre, physiotherapy, radiology | Ask if X-ray, MRI or physiotherapy needs approval. |
| Digestive, liver or pancreatic concern | Gastroenterology, hepatology, liver transplant centre, surgery | Ask about fasting, endoscopy approval and report timing. |
| Skin, hair or aesthetic concern | Dermatology, aesthetics, plastic surgery | Ask if procedure, laser, medicine or consumables are billed separately. |
| Urinary, kidney, stone or prostate issue | Urology, nephrology, radiology, lab | Carry urine tests, ultrasound, CT or PSA reports if available. |
Use the official King’s doctors page for current names, specialties and location filters.
Departments, treatments and facilities
The Dubai Hills Hospital service list includes 24/7 emergency, anaesthesiology, aviation medicine, breast care, cancer care, cardiology, cardiothoracic, colorectal surgery, dentistry, dermatology, diabetes clinic, dietetics, ENT, family medicine, fetal medicine, gastroenterology, general surgery, gynaecology, health checkups, ICU, internal medicine, liver/hepatology services, NICU, nephrology, neurology, neurosurgery, nutrition, obstetrics, ophthalmology, orthopaedics, pediatrics, pain clinic, plastic surgery, physiotherapy, psychiatry, pulmonology, radiology, rheumatology, sports medicine, urology, vascular surgery, weight loss/bariatric, spine centre and wound care.
| Patient need | Relevant service | Practical guidance |
|---|---|---|
| Emergency symptoms or injury | 24/7 emergency, ICU, radiology, lab, on-call specialties | Use emergency for severe symptoms; do not wait for routine OPD. |
| Heart symptoms | Cardiology, cardiothoracic, emergency | Ask whether ECG, echo, stress test or imaging needs approval. |
| Women’s health and pregnancy | OB-GYN, fetal medicine, obstetrics, NICU, radiology | Ask about delivery support, scan availability, package estimate and emergency changes. |
| Child care | Pediatrics, NICU, pediatric orthopedics, emergency | Bring vaccination card, birth history and recent fever/medicine details. |
| Bone, joint, sports and spine | Orthopaedics, sports medicine, spine centre, physiotherapy, radiology | Ask if MRI, X-ray, injections or physiotherapy require pre-approval. |
| Digestive, liver and pancreatic care | Gastroenterology, hepatology, liver transplant centre, general surgery | Ask about fasting, endoscopy, biopsy, imaging and report timing. |
| Breast or cancer concern | Breast care centre, cancer care, radiology, pathology | Ask if mammogram, ultrasound, biopsy or oncology review is included. |
| Kidney and urinary care | Nephrology, urology, radiology, lab | Carry urine report, ultrasound, CT or prior kidney function tests. |
| Skin, aesthetics, plastic surgery | Dermatology, aesthetics clinic, plastic surgery | Ask about consultation, procedure cost, follow-up and downtime. |
| Home care or remote care | Home healthcare, doctor on call / telemedicine where available | Ask whether your case is suitable and whether insurance covers it. |
Maternity, children and family visits
Many users search King’s College Hospital Dubai for maternity, pediatrics and family care. For these visits, the most important details are not only doctor name but also room availability, newborn support, scans, NICU backup, insurance approval and emergency rules.
Ask about OB-GYN doctor availability, package estimate, room type, anesthesia, newborn care, NICU and emergency C-section rules.
For child fever, vomiting, dehydration or breathing difficulty, ask whether pediatric OPD or emergency is the right route.
Carry Emirates ID/passport, insurance card, vaccination record, pregnancy file, old scans and medicine list.
Before choosing a maternity package, ask for written inclusions and exclusions. Focus on anesthesia, emergency C-section, baby care, NICU, room upgrade, doctor fee, partner policy and discharge medicines.
Insurance and payment at King’s College Hospital Dubai
King’s insurance page lists insurance companies and TPAs such as ADNIC, Aetna, Almadallah, AXA, Daman, Dubai Care, MedNet, MetLife, MSH International, NAS, Neuron, Nextcare, NGI/HealthNet, Now Health, Sukoon/Bupa, SAICO, Cigna International, Inayah, Al Buhaira, FMC, GIG and Globemed. Coverage still depends on your exact plan, network level, doctor, location, department and approval rules.
Ask whether your insurance card is accepted for the exact doctor, location and specialty.
Ask whether lab, imaging, pharmacy and procedure charges are approved separately.
Ask for estimate, approval status, room category, deposit rule, exclusions and discharge billing process.
- Call King’s and your insurer/TPA before planned visits.
- Ask whether Dubai Hills Hospital and the selected clinic branch are both in-network for your plan.
- Ask if referral or pre-approval is needed for specialist care, imaging, surgery or maternity.
- Ask whether pharmacy medicines are covered or billed separately.
- Keep approval SMS/email, invoices, claim forms, reports and discharge documents.
- If an approval is rejected, ask for the rejection reason in writing.
A hospital can work with your insurer generally, but your exact plan may still exclude a doctor, branch, test or procedure. Always confirm by plan name and network level, not just insurer logo.
Parking, taxi and arrival tips
Parking and entrance guidance can change, especially around Dubai Hills, clinic towers and Marina/Jumeirah buildings. Do not publish a fixed parking fee unless the hospital or building confirms it. The safer approach is to ask the hospital for current parking or valet instructions before the visit.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, maternity visits, elderly patients, children and patients carrying reports. | Call and ask where to park today, whether valet is available and whether charges apply. |
| Taxi / ride app | Patients who want to avoid parking or entrance confusion. | Use the exact destination: “King’s College Hospital London Dubai Hills, Alkhail Road, Marabea’ East Exit.” |
| Drop-off first | Elderly, pregnant patients, children, pain, injury or limited mobility. | Drop the patient at the entrance first; another adult can manage parking. |
| Dubai Marina Clinic | Clinic visitors near Marina Gate. | Check tower/building parking rules and arrive early for lift/reception time. |
| Jumeirah Clinic | Clinic visitors in Umm Suqeim / Jumeirah area. | Use live navigation and check nearby paid parking signs. |
| Dubai Hills Hospital | Main hospital visits, emergency, surgery, maternity and inpatient care. | Ask for the correct entrance, patient drop-off and current parking/valet arrangement. |
“Where should patients park today, is valet available, what entrance should I use, and are there parking charges?” This is more useful than relying on old map reviews.
King’s College Hospital Dubai Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, entrance and parking guidance.
King’s App, reports and medical-record preparation
King’s official site promotes the King’s App and appointment/booking routes. For reports and medical records, the practical rule is simple: ask before leaving how your results will be delivered and which counter or portal you should use.
| Need | Best action | What to keep ready |
|---|---|---|
| Appointment proof | Save SMS, email, app confirmation or call-centre reference. | Doctor name, branch, specialty, date and time. |
| Lab or imaging report | Ask if reports are printed, emailed, uploaded to app/portal or collected later. | Receipt, patient file number, registered phone/email and doctor name. |
| Medical records | Ask the hospital medical records / reception team for the release process. | Emirates ID/passport, patient number, visit date and consent if a representative is collecting. |
| Insurance documents | Ask billing for invoices, approval details and claim documents. | Insurance card, approval SMS/email, invoice and claim form if required. |
| International patient file | Ask international patient team for estimate, reports, appointment plan and travel preparation. | Passport, medical reports, imaging, prescriptions and previous treatment summary. |
“Will my report be printed, emailed, uploaded to the app, or collected later? What is the expected time, and who do I contact if it is delayed?”
DHA and UAE services that may help patients
King’s College Hospital Dubai operates in Dubai, so Dubai Health Authority routes are useful for doctor/facility verification, medical complaints, insurance complaints and official health guidance.
| Need | Official route | How it helps |
|---|---|---|
| Verify a doctor or facility | Dubai Medical Registry | Search DHA-registered healthcare professionals or facilities. |
| Medical complaint | DHA Submit Medical Complaint | DHA lists this as a free service for complaints against healthcare professionals or facilities. |
| Insurance complaint | DHA insurance complaint service | Use for insurance-company feedback, complaint or dispute. |
| DHA help centre | Contact DHA | DHA support includes 800 342 inside UAE and +971 4 599 1200 outside UAE. |
| Emergency numbers | UAE emergency guidance | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
Keep appointment messages, invoices, doctor name, department, date, diagnosis, reports, prescriptions, insurance approval/rejection messages and the hospital’s written response. Clear documents make official requests easier.
Emergency guidance: when not to wait for an appointment
Dubai Hills Hospital is listed as open 24 hours and includes a 24/7 emergency hospital department. For serious symptoms, the safest action is emergency care, not routine appointment booking.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be treated by severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medication list and allergy details.
- After the patient is stable, ask billing for itemized charges and insurance approval status.
- If you are not close to Dubai Hills, go to the nearest emergency department instead of travelling far during a medical emergency.
Official King’s College Hospital Dubai video
This official video gives a visual overview of King’s College Hospital London in Dubai and its healthcare environment. Use it for orientation only; appointments, fees, doctors, insurance and parking should still be confirmed directly.
Official channel: King’s College Hospital London Dubai on YouTube.
Local insider tips for a smoother visit
- Confirm the exact branch. Dubai Hills Hospital, Marina Clinic, Jumeirah Clinic, Park Heights, Mudon and Aesthetics Clinic are different destinations.
- Use the main number first. Call 800 7777 and ask for the correct branch and doctor timing.
- Ask for written confirmation. Save appointment time, doctor name, branch, fee estimate and insurance approval.
- Use morning slots for complex cases. Labs, scans and approvals are easier when there is more working-day time left.
- Carry old reports. Previous labs, scans, prescriptions and discharge summaries can prevent repeated explanations and unnecessary tests.
- Ask insurance before imaging. CT, MRI, advanced scans and procedures often need separate approval.
- For maternity, ask exclusions early. Confirm room, anesthesia, newborn care, NICU, emergency C-section and doctor fee.
- For children, bring vaccination records. Pediatric review is easier with vaccine history and recent medication details.
- For Dubai Hills, use live navigation. Al Khail Road exits and Dubai Hills roads can be confusing for first-time visitors.
- For emergency, choose nearest safe care. If the patient is unstable, do not travel across Dubai only because of brand preference.
FAQs about King’s College Hospital Dubai
Where is King’s College Hospital Dubai located?
The main King’s College Hospital Dubai campus is in Dubai Hills, Alkhail Road, Marabea’ East Exit. The group also has clinics in Dubai Marina, Jumeirah, Park Heights, Mudon and Dubai Marina Aesthetics.
What is the phone number for King’s College Hospital Dubai?
The main phone number is +971 800 7777. Use it for appointments, doctor timing, departments, insurance questions, branch confirmation and general help.
Is King’s College Hospital Dubai open 24 hours?
The official Dubai Hills Hospital page lists the hospital as open 24 hours. Individual clinics and doctors may have separate timings, so confirm before visiting.
How do I book an appointment at King’s College Hospital Dubai?
Call +971 800 7777, use the official appointment/contact form, or search the doctor directory and then confirm the branch, doctor timing, consultation fee and insurance coverage.
Which King’s College Hospital Dubai branch should I choose?
Choose Dubai Hills Hospital for emergency, inpatient, surgery, maternity, ICU/NICU and advanced diagnostics. Choose Marina, Jumeirah, Park Heights, Mudon or Aesthetics Clinic for suitable outpatient or clinic-based visits.
What departments are available at King’s College Hospital Dubai?
Departments include emergency, cardiology, dermatology, ENT, family medicine, gastroenterology, surgery, gynecology, health checkups, ICU, internal medicine, liver/hepatology, NICU, nephrology, neurology, neurosurgery, obstetrics, ophthalmology, orthopedics, pediatrics, physiotherapy, psychiatry, pulmonology, radiology, urology, vascular surgery, spine, wound care and more.
Does King’s College Hospital Dubai accept insurance?
King’s lists many insurance companies and TPAs, including ADNIC, Aetna, AXA, Daman, Dubai Care, MedNet, MetLife, MSH, NAS, Neuron, Nextcare, Sukoon/Bupa, SAICO, Cigna, Inayah and others. Coverage depends on your exact plan, doctor, branch and approval rules.
How much is consultation at King’s College Hospital Dubai?
There is no single public fee for all doctors and specialties. Call +971 800 7777 and ask for the current cash consultation fee, insurance co-pay, approval need and follow-up policy for your exact doctor.
Does King’s College Hospital Dubai have emergency care?
Yes. Dubai Hills Hospital is listed as open 24 hours and includes a 24/7 emergency hospital department. For life-threatening symptoms, call 998 ambulance or go to the nearest emergency department.
What should I bring to King’s College Hospital Dubai?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, approval/referral papers if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth King’s College Hospital Dubai visit, first confirm the exact location, then confirm the doctor, department, appointment time, consultation fee, insurance approval and parking route. Use emergency care immediately for severe symptoms. For planned visits, carry reports, ask cost questions before tests, and keep written proof of appointment, insurance and billing details.