Medcare Hospital Dubai: appointment, doctors, emergency, insurance, parking and map
Medcare Hospital Dubai usually refers to Medcare Hospital Al Safa, the JCI-accredited multispecialty hospital opposite Safa Park Gate No. 1 in Jumeirah, Dubai.
This guide gives patients the practical details they search for before visiting: phone number, appointment route, doctors, specialties, fees questions, insurance checks, emergency care, MRI/CT/ultrasound facilities, parking tips, map, DHA help and what to bring.
Call 800 633 2273 for Medcare appointments and branch help. The hospital address is Medcare Hospital L.L.C, Opp. Safa Park Gate No. 1, Jumeirah, Dubai. Emergency services are listed as available 24/7.
Medcare has multiple hospitals and medical centres in Dubai and Sharjah. For the focus keyword Medcare Hospital Dubai, the main official branch page is Al Safa – Medcare Hospital. Do not confuse it with Medcare Women & Children Hospital, Medcare Orthopaedics & Spine Hospital, Medcare Royal Speciality Hospital or Medcare Hospital Sharjah.
Medcare Hospital Dubai contact number, address and opening hours
Medcare’s official branch page lists Al Safa – Medcare Hospital as a 64-bed JCI-accredited premium multispecialty facility in Dubai.
The hospital is positioned opposite Safa Park Gate No. 1, which is the most useful landmark for taxi, car, maps and first-time visitors.
| Detail | Information | How patients should use it |
|---|---|---|
| Official branch name | Al Safa – Medcare Hospital | Use this name when booking online or checking insurance. |
| Common search name | Medcare Hospital Dubai / Medcare Hospital Al Safa | Both usually point to the Al Safa/Jumeirah hospital. |
| Address | Medcare Hospital L.L.C, Opp. Safa Park Gate No. 1, Jumeirah, Dubai | Use this exact address in maps and ride apps. |
| Landmark | Safa Park Gate No. 1 / Al Hadiqa Road / Jumeirah | Helpful for taxi drivers and visitors coming from Sheikh Zayed Road or Al Wasl Road. |
| Main phone | 800 633 2273 | Use for appointment, doctor timing, insurance, emergency routing and branch confirmation. |
| Patient portal | MyCare Patient Portal | Use for portal access if you are already registered and activated. |
| Official branch page | Medcare Hospital Al Safa | Use for current branch details, doctors, specialties and booking links. |
| Emergency | 24/7 emergency services listed | For serious symptoms, use emergency care immediately. |
| Hospital type | 64-bed JCI-accredited premium multispecialty hospital | Best for multispecialty OPD, surgery, emergency, imaging, ICU and specialist care. |
When calling, say: “Medcare Hospital Al Safa, opposite Safa Park Gate No. 1.” This avoids confusion with Medcare Women & Children, Orthopaedics & Spine, Royal Speciality or medical centre branches.
Medcare Hospital Dubai appointment booking
Medcare appointment buttons on the official branch page usually route users to booking options for doctors. The website also shows a simple appointment form asking for name, email and phone, and several service pages include appointment request forms with location and preferred time.
For same-day visits, emergency, insurance pre-approval, scans or surgery questions, call first instead of relying only on a form.
Call 800 633 2273 and ask for Medcare Hospital Al Safa, department and doctor timing.
Use the official branch doctor list and “Book Now” buttons for doctor-specific appointment requests.
Use MyCare Patient Portal or teleMEDCARE if you are eligible and the medical issue is suitable for remote consultation.
- Choose the right branch: Al Safa – Medcare Hospital.
- Choose the specialty: cardiology, ENT, dermatology, gastroenterology, urology, oncology, internal medicine, surgery or another service.
- Call 800 633 2273 or use the official doctor booking button.
- Ask whether the doctor is available at Al Safa or another Medcare branch.
- Confirm consultation fee, insurance network, co-pay and approval requirement.
- Ask if tests, imaging, endoscopy, procedure or surgery need separate approval.
- Carry Emirates ID, insurance card, previous reports, scans, prescriptions and medicine list.
- Reach early for registration, payment, insurance eligibility and parking.
“I want an appointment at Medcare Hospital Al Safa. Please confirm the doctor name, specialty, available time, consultation fee, insurance coverage, co-pay, test approval, parking option and whether I should bring previous reports.”
Medcare Hospital Dubai fees and billing questions
Medcare does not publish one fixed consultation fee for every doctor and specialty on the branch page. This is normal for private hospitals because cost can change by doctor, specialty, insurance network, co-pay, tests, imaging, procedure, emergency triage and admission.
The useful patient approach is to confirm the cost route before visiting, especially for specialist OPD, MRI/CT, endoscopy, surgery, oncology, dermatology, dental, bariatric and emergency care.
| Fee area | Why cost can change | Question to ask before visiting |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit/follow-up, insurance network and co-pay. | “What is the cash consultation fee and insurance co-pay for this exact doctor?” |
| Emergency care | Triage, doctor assessment, tests, medicine, procedure, observation or admission. | “After the patient is stable, can billing explain the itemized charges and approval status?” |
| MRI, CT or ultrasound | Scan type, contrast, report urgency, pre-approval and specialist reporting. | “Does this scan need approval, fasting, contrast or previous images?” |
| Endoscopy | Doctor fee, sedation/anesthesia, biopsy, lab/pathology and facility charges. | “What is included in the endoscopy estimate and is biopsy separate?” |
| Dermatology / aesthetics | Consultation, procedure, laser, injection, biopsy, medicines and cosmetic exclusions. | “Is the treatment separate from consultation and is it insurance-covered?” |
| Dental and oral surgery | Consultation, X-ray, procedure, implant, crown, materials and insurance limits. | “Does my plan cover dental and what is the cash price if not?” |
| Bariatric / general surgery | Surgeon, anesthesia, OT, ICU, room, medicines, consumables and follow-up. | “Can I get the full estimate, approval status, exclusions and deposit rule?” |
| Oncology / hematology | Consultation, biopsy, imaging, lab, medicines, chemotherapy, procedures and admission. | “Can you explain the full pathway cost, not only first consultation?” |
Do not trust old comments or random fee numbers. For Medcare, confirm current cash fee, insurance co-pay and approval requirement directly before the visit unless it is an emergency.
Medcare Hospital Dubai doctors and schedule guidance
The official Medcare Hospital Al Safa page lists doctors across many specialties and links to booking options. Public pages show doctor name, specialty, nationality and languages, but actual schedules can change.
Do not publish fake fixed doctor schedules. Instead, confirm current timing with the hospital before travelling.
| Specialty | Doctors listed on official Al Safa page | What to confirm |
|---|---|---|
| Internal medicine | Dr. Abdul Jabbar; Dr. Ihab Ramadan | Ask if the case is GP/internal medicine or needs a subspecialist. |
| Cardiology | Dr. Amir Faour; Dr. Brajesh Mittal; Dr. Ghassan Nakad | Severe chest pain should go to emergency; stable heart follow-up can be booked. |
| Gastroenterology | Dr. Amal Premchandra Upadhyay; Dr. Emad Fayyad | Ask about fasting, endoscopy, liver tests, colonoscopy prep and insurance approval. |
| ENT / Otolaryngology | Dr. Amit Goel; Dr. Farnaz Matin Mann; Dr. Ghassan Younes | Ask if hearing test, endoscopy, procedure or surgery assessment is separate. |
| Dermatology | Dr. Alia Al Mualla; Dr. Duaa Abdulmohsen Mohamed; Dr. Ghada Ehsan Ashour | Ask if laser, biopsy, cosmetic treatment or medicine is billed separately. |
| Urology | Dr. Amgad Farouk; Dr. Fariborz Bagheri; Dr. Foroozan Khezri | Carry urine tests, ultrasound, CT or PSA reports if available. |
| Neurology | Dr. Anas Abdul Majeed | Ask if MRI/CT, EEG or emergency care is needed based on symptoms. |
| Oncology / hematology | Dr. Annu Susan George; Dr. Eiman Alkhatib; Dr. Fadi Alnehlaoui | Bring biopsy, pathology, scans and previous oncology treatment summaries. |
| Pulmonology | Dr. Assem Eid Youssef | Ask if pulmonary function test, X-ray or CT is needed. |
| Oral & maxillofacial / dentistry | Dr. Abdul Nasser Hachem; Dr. George Jacob; Dr. Homayoon Khedri | Ask if dental insurance covers X-ray, procedure, implant or crown. |
| General / bariatric surgery | Dr. Ghodratollah Nowrasteh; Dr. Hadiel Azzam Kaiyasah; Dr. Hassan Bsat; Dr. Hussam-Mohamad Al Trabulsi | Ask about pre-op tests, anesthesia review, room category and approval. |
| Endocrinology / rheumatology | Dr. Ghaida Kaddaha; Dr. Ahmed Yosri Bondok | Carry lab results, medicine list and previous diagnosis records. |
When calling, ask: “Is this doctor available at Medcare Hospital Al Safa today or this week, what time, what fee, what insurance approval, and will the same doctor review my reports?”
Medcare Hospital Dubai specialties and services
Medcare’s official Al Safa page lists a wide range of medical and surgical specialties. The hospital also highlights multidisciplinary treatment with doctors, nurses, therapists and technicians.
| Service area | Specialties listed by Medcare | Patient use |
|---|---|---|
| Heart, blood pressure and chronic disease | Cardiology, internal medicine, endocrinology, nephrology, rheumatology | Useful for chest symptoms, diabetes, hypertension, kidney issues and autoimmune disease. |
| Digestive and abdominal care | Gastroenterology, general surgery, bariatric surgery, colorectal/proctology, hepatobiliary | Useful for abdominal pain, endoscopy, piles, gallbladder, obesity surgery and GI issues. |
| Brain, spine and nerves | Neurology, neurosurgery, skull base surgery, spine surgery, pain management | Useful for headache, nerve symptoms, spine problems and surgical opinion. |
| Skin, plastics and aesthetics | Dermatology, plastic surgery, hair transplant, vitamin infusion therapy, aesthetics-linked services | Useful for skin disease, cosmetic procedures, laser, plastic surgery and related treatments. |
| ENT, audiology and respiratory | Ear Nose Throat, audiology, pulmonology, respiratory wellness | Useful for sinus, throat, ear, hearing, asthma and lung symptoms. |
| Dental and facial care | Dentistry, orthodontics, oral and maxillofacial, dental implants, cosmetic dentistry, prosthodontist | Useful for dental pain, implants, jaw/facial surgery and cosmetic dentistry. |
| Bone, sports and rehab | Orthopaedics, sports medicine, physiotherapy, podiatry, orthotics and prosthetics | Useful for joint pain, fractures, back pain, sports injury and recovery. |
| Cancer and blood care | Oncology, hematology, medical oncology-linked services | Useful for cancer consultation, blood disorders, imaging and treatment planning. |
| Emergency and diagnostics | Emergency medicine, radiology, MRI, CT, ultrasound, ICU, endoscopy | Useful for urgent care, scans, tests, admission and procedure support. |
What treatment should you choose first?
This table helps users decide the right department before booking. It avoids the common mistake of booking the wrong specialist first.
| Patient problem | Best starting point | Practical instruction |
|---|---|---|
| Severe chest pain, stroke signs, unconsciousness, heavy bleeding | Emergency department / ambulance | Do not wait for OPD. Call 998 or go to emergency. |
| Stable chest discomfort, palpitations, high BP | Cardiology or internal medicine | Ask if ECG, echo, stress test or blood work is likely. |
| Fever, diabetes, thyroid, chronic disease | Internal medicine / family medicine / endocrinology | Bring medicine list and previous lab reports. |
| Stomach pain, reflux, liver issue, endoscopy need | Gastroenterology or general surgery | Ask about fasting and endoscopy/colonoscopy preparation. |
| Kidney stone, urinary infection, prostate symptoms | Urology / nephrology / radiology | Carry urine report, ultrasound, CT and kidney-function test if available. |
| Skin rash, hair loss, acne, cosmetic procedure | Dermatology / aesthetics | Ask if procedure is covered or cash-only. |
| Sinus, ear pain, hearing, throat issue | ENT / audiology | Ask if endoscopy or hearing test is separate. |
| Joint pain, back pain, sports injury | Orthopaedics / physiotherapy / radiology | Ask if X-ray, MRI or physiotherapy approval is required. |
| Dental pain, wisdom tooth, implant, jaw issue | Dentistry / oral and maxillofacial | Dental insurance varies; check coverage first. |
| Cancer or blood disorder follow-up | Oncology / hematology | Bring biopsy, pathology, scans and treatment notes. |
Medcare Hospital Dubai emergency department
Medcare’s official Al Safa page says the hospital has a fully equipped emergency department that functions round-the-clock for medical and surgical emergencies.
In Dubai and the UAE, call 998 for ambulance, 999 for police and 997 for fire/civil defence. Use emergency care for severe chest pain, stroke signs, unconsciousness, major injury, serious breathing difficulty, heavy bleeding, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients are usually treated by medical severity, not arrival order.
- Bring Emirates ID and insurance card if available, but do not delay emergency care.
- After stabilization, ask billing about insurance approval and itemized charges.
- If symptoms are mild and stable, call 800 633 2273 and ask if OPD or urgent care is better.
- For children, elderly patients, pregnancy symptoms or severe pain, call before travelling if safe.
MRI, CT, ultrasound, ICU and endoscopy facilities
Medcare’s official Al Safa page specifically mentions high-end diagnostic facilities like MRI, CT and ultrasound, plus advanced clinical support including digital critical-care anesthesia ICUs and endoscopy suites with Eluxeo Video.
| Facility / service | Why patients use it | Ask before you go |
|---|---|---|
| MRI | Brain, spine, joint, soft tissue, neuro and complex imaging. | Do I need approval, fasting, contrast, old scans or kidney-function test? |
| CT | Trauma, chest, abdomen, kidney stone, oncology staging and urgent imaging. | Does this need contrast and insurance approval? |
| Ultrasound | Abdomen, thyroid, soft tissue, vascular, pregnancy-related or other scans. | Do I need fasting or a full bladder? |
| ICU / critical care | Critical illness, post-surgery monitoring and serious medical/surgical cases. | Ask room/ICU coverage and insurance approval after stabilization. |
| Endoscopy suite | GI evaluation, reflux, bleeding, colonoscopy, biopsy and related procedures. | Ask about prep, anesthesia/sedation, biopsy charges and report timing. |
| Radiology reports | Needed for follow-up, second opinion, surgery or insurance. | Ask if reports are uploaded to portal, emailed, printed or collected later. |
For MRI/CT, bring old images if you have them. Comparing old and new scans can change the doctor’s decision and may reduce repeat testing.
Insurance accepted at Medcare Hospital Dubai
Medcare’s insurance page says Medcare accepts cards from major insurance companies and provides an insurance check tool. It also clearly warns that not all insurance cards are accepted in all Medcare branches and patients should verify before booking.
Check if your exact card is accepted for Al Safa, that doctor and that specialty.
Ask if lab, MRI, CT, ultrasound, endoscopy or procedure needs separate approval.
Ask for estimate, approval status, deposit rule, room category and exclusions.
- Use the official Medcare insurance partners page.
- Select your insurance provider and hospital/branch where the tool is available.
- Call 800 633 2273 to verify before booking.
- Call your insurer or TPA and ask if Medcare Hospital Al Safa is in-network.
- Ask if pre-approval is needed for scans, surgery, endoscopy, admission or procedures.
- Keep approval SMS/email, claim forms, invoices and medical reports.
- If approval is rejected, ask for the rejection reason in writing.
“My insurance is with [insurer/TPA]. Is Medcare Hospital Al Safa accepted for this doctor and department? What is my co-pay? Do lab, MRI/CT, procedure, medicine or admission need separate approval?”
MyCare Patient Portal, teleMEDCARE and remote consultation
Medcare has a MyCare Patient Portal and teleMEDCARE consent flow. The portal activation instructions mention using the Medcare website, activating an account, entering date of birth and access code, entering passphrase and setting a username/password.
teleMEDCARE may help for suitable remote consultations, but it is not a replacement for emergency care, physical examination, urgent imaging or severe symptoms.
| Need | Medcare route | Practical note |
|---|---|---|
| Portal access | MyCare Patient Portal | Use if you already have activation details or ask reception after your visit. |
| Remote consultation | teleMEDCARE | Good for suitable follow-up or non-emergency advice if the doctor agrees. |
| Reports | Portal / hospital report process | Ask whether reports are uploaded, emailed, printed or collected. |
| Emergency symptoms | Emergency department / ambulance | Do not use telehealth for severe chest pain, stroke signs, major injury or breathing difficulty. |
Parking, taxi and arrival tips for Medcare Hospital Al Safa
Medcare Hospital Al Safa is near Safa Park Gate No. 1, between major Dubai traffic corridors. Parking can be busy during OPD peaks, evening appointments and emergency rush.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, surgery follow-up, imaging visits and patients carrying reports. | Arrive early and ask reception where patients should park today. |
| Taxi / ride app | Patients who should avoid parking or walking far. | Use “Medcare Hospital Al Safa, Opposite Safa Park Gate No. 1.” |
| Drop-off first | Children, elderly patients, pregnant patients, pain or limited mobility. | Drop the patient at the entrance; another adult can handle parking. |
| Public parking nearby | If hospital parking is full or you park on nearby public spaces. | Dubai public parking is usually paid by zone/signage. Use the zone code on the parking sign. |
| mParking / apps | Visitors using public parking zones. | Dubai official guidance lists payment by SMS to 7275, RTA app and PRKN/Parkin app where applicable. |
Do not publish a fixed hospital parking fee unless the hospital confirms it. Around Dubai public parking, signs and zone codes control the fee and timing. Check the sign before paying.
DHA, emergency numbers and government help for patients
Medcare Hospital Dubai is a private hospital. Government help can still matter for emergency numbers, insurance complaints, medical complaints and free Dubai telehealth services.
| Need | Official route | What patients should know |
|---|---|---|
| Emergency ambulance | Dubai / UAE ambulance number 998 | Use for life-threatening medical emergencies. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, immediate danger, fire or civil defence emergencies. |
| Insurance complaint | DHA insurance complaint | DHA lists this as a free 24-hour service for insured-member complaints against insurance companies. |
| Medical complaint | DHA Submit Medical Complaint | DHA lists this as a free service for complaints against healthcare professionals or facilities. |
| DHA help centre | 800 342 inside UAE / +971 4 599 1200 outside UAE | Use for DHA service help and official route clarification. |
| Free telehealth option | Dubai Health “Doctor for Every Citizen” telehealth | Dubai official page describes free 24/7 telehealth via Dubai Health app for citizens and residents. |
| Parking rules | Dubai public parking / RTA / PRKN guidance | Use signs, zone codes and official apps instead of guessing the fee. |
Do not assume free treatment at Medcare Hospital Dubai. Coverage depends on your insurance, co-pay, approval, employer policy, emergency status, DHA/insurance rules and self-pay arrangement.
Complaints, insurance disputes, reports and documents
Most hospital problems become easier to resolve when the patient has a clean timeline and written proof. Keep your documents before contacting the hospital, insurer or DHA.
Keep invoices, approval SMS/email, rejection messages, receipts and claim forms.
Keep prescriptions, reports, scans, discharge summary and doctor notes.
Write date, doctor name, department, staff response and what you asked for.
- Start with Medcare reception, billing or patient support.
- Ask for written explanation if the issue is insurance, approval or billing.
- Call your insurer/TPA and ask them to confirm coverage in writing.
- For insurance complaints, use DHA insurance complaint route if unresolved.
- For medical-care complaints, use DHA medical complaint route with documents.
- For emergency billing, ask for itemized charges after the patient is stable.
Emergency guidance: when not to wait for appointment
Medcare Hospital Dubai has a round-the-clock emergency department, but life-threatening symptoms should be handled immediately and safely.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in Dubai/UAE. Do not wait for appointment booking for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, major injury, heavy bleeding, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency care is based on triage severity.
- Bring Emirates ID and insurance card if available.
- Do not delay ambulance care to collect documents.
- After stabilization, ask if admission, scans or procedures need approval.
- Save all emergency invoices and medical reports for insurance claims.
Medcare Hospital Dubai Google Map
Use this map for orientation. Open live navigation before leaving because Al Safa, Jumeirah, Sheikh Zayed Road and Al Wasl Road traffic can affect arrival time.
Local insider tips before visiting Medcare Hospital Dubai
- Say “Al Safa” when booking. Medcare has several Dubai branches, so always confirm Al Safa Hospital.
- Use the Safa Park Gate No. 1 landmark. It helps taxi drivers and visitors find the right side faster.
- Call before specialist visits. Doctor listings can change by day, branch and insurance network.
- Ask insurance before scans. Consultation approval does not always cover MRI, CT, ultrasound or endoscopy.
- Bring old reports. For heart, GI, neuro, oncology and urology visits, old reports save time.
- Use morning appointments for complex cases. Labs, scans and approvals are easier when more working hours remain.
- For endoscopy, ask preparation rules early. Some procedures require fasting, bowel prep or medication changes.
- For dermatology and dental, ask exact cost first. Cosmetic and dental benefits vary widely by insurance plan.
- For parking, drop the patient first. Let the patient start registration while another adult parks.
- Keep approvals and invoices. These documents matter if you later contact insurer, Medcare billing or DHA.
FAQs about Medcare Hospital Dubai
Where is Medcare Hospital Dubai located?
Medcare Hospital Dubai is located at Medcare Hospital L.L.C, opposite Safa Park Gate No. 1, Jumeirah, Dubai. It is commonly known as Medcare Hospital Al Safa.
What is the Medcare Hospital Dubai phone number?
The main Medcare appointment and enquiry number is 800 633 2273. Use it to confirm branch, doctor timing, insurance, fees and emergency guidance.
How do I book an appointment at Medcare Hospital Dubai?
You can call 800 633 2273 or use the official Medcare doctor booking links. Confirm the branch as Al Safa, then ask for doctor, specialty, fee, insurance and arrival time.
Is Medcare Hospital Dubai open 24 hours?
Medcare Hospital Dubai lists 24/7 emergency services and round-the-clock emergency care. Doctor OPD timing should still be confirmed before visiting.
What specialties are available at Medcare Hospital Al Safa?
Specialties include cardiology, dermatology, ENT, emergency medicine, endocrinology, gastroenterology, general surgery, hematology, internal medicine, nephrology, neurology, oncology, physiotherapy, plastic surgery, psychiatry, pulmonology, rheumatology, urology, vascular surgery, dentistry, audiology and more.
Which doctors are available at Medcare Hospital Dubai?
The official Al Safa page lists doctors across internal medicine, cardiology, gastroenterology, ENT, dermatology, urology, neurology, oncology, hematology, pulmonology, dentistry and surgery. Call before visiting because schedules can change.
How much is consultation at Medcare Hospital Dubai?
Medcare does not publish one fixed consultation fee for every doctor and specialty. Call 800 633 2273 and ask for the current cash fee, insurance co-pay and follow-up rule.
Does Medcare Hospital Dubai accept insurance?
Medcare accepts cards from major insurance companies, but not every card is accepted in every branch. Use the official insurance check page and verify with Medcare and your insurer before booking.
Does Medcare Hospital Dubai have MRI and CT?
The official Al Safa page mentions MRI, CT, ultrasound, critical-care anesthesia ICU support and endoscopy suites. Ask about appointment, approval and preparation before imaging.
What should I bring to Medcare Hospital Dubai?
Bring Emirates ID, insurance card, previous reports, imaging, prescriptions, allergy list, current medicines, referral or approval documents if required, and a payment method for co-pay or uncovered services.
Final patient checklist
- Call 800 633 2273 before travelling.
- Confirm the branch as Medcare Hospital Al Safa.
- Ask doctor timing, fee, insurance and co-pay.
- Ask if lab, MRI, CT, ultrasound or endoscopy needs approval.
- Carry Emirates ID, insurance card, reports and medicine list.
- Use 998 ambulance for life-threatening symptoms.
- Open live Google Maps and arrive early for parking and registration.