Medcare Hospital: appointment, doctors, emergency, insurance, parking and map
Medcare Hospital usually refers to Medcare Hospital Al Safa, a multispecialty hospital opposite Safa Park Gate No. 1 in Jumeirah, Dubai. This guide is made for patients who want practical answers before visiting: phone number, appointment steps, doctors, departments, emergency care, insurance, fees questions, telemedicine, homecare, parking, map, video and DHA help routes.
Medcare also has many hospitals and medical centres in Dubai and Sharjah, including Women & Children Hospital, Orthopaedics and Spine Hospital, Royal Speciality Hospital, Sharjah Hospital and several medical centres. Always confirm the exact Medcare branch before travelling.
Call 800 633 2273 / 800 MEDCARE. Medcare Hospital Al Safa lists hospital timing as 24/7. For life-threatening medical emergencies in the UAE, call ambulance 998.
“Medcare Hospital” can mean Al Safa, Women & Children Hospital, Orthopaedics & Spine Hospital, Medcare Royal Speciality Hospital, Medcare Hospital Sharjah or a medical centre. For taxis, insurance and appointments, say the full branch name: Medcare Hospital Al Safa, opposite Safa Park Gate No. 1, Jumeirah, Dubai.
Which Medcare branch do you need?
Medcare has several facilities. A doctor, service, package or scan may be available at one branch but not another. The biggest patient mistake is booking with the group name but arriving at the wrong location.
| Search name | Likely branch | Best use |
|---|---|---|
| Medcare Hospital | Al Safa – Medcare Hospital, Jumeirah, Dubai | Best for general hospital, 24/7 emergency, multispecialty OPD, surgery, imaging and inpatient-style needs. |
| Medcare Women & Children Hospital | Sheikh Zayed Road, Dubai | Best for maternity, gynecology, delivery, pediatrics and child-focused hospital care. |
| Medcare Orthopaedics and Spine Hospital | Sheikh Zayed Road, Dubai | Best for orthopedics, spine, sports medicine, pain and musculoskeletal conditions. |
| Medcare Royal Speciality Hospital | Al Qusais, Dubai | Best for users searching newer Medcare specialty-hospital services in Al Qusais side. |
| Medcare Hospital Sharjah | King Faisal Street / Sharjah | Best for Sharjah users. Do not mix it with Al Safa Dubai hospital. |
| Medcare Medical Centre | JBR, Jumeirah, Mirdif, Discovery Gardens, Al Barsha, Palm Jumeirah and more | Best for outpatient clinic-style visits. Confirm if your service needs a hospital instead. |
When calling, ask: “Please confirm my appointment branch and send the exact Google Maps pin.” This one question prevents most Medcare location mistakes.
Medcare Hospital address, phone number and timings
These details apply to Medcare Hospital Al Safa, the main Medcare Hospital Dubai result for the keyword “Medcare Hospital.” Always confirm the clinic or doctor timing because outpatient timings and hospital/emergency timing are not the same thing.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Al Safa – Medcare Hospital / Medcare Hospital Dubai | Use this full name in Google Maps, taxi apps and insurance calls. |
| Address | Medcare Hospital L.L.C, opposite Safa Park Gate No. 1, Jumeirah, Dubai | Use live navigation because Jumeirah/Safa Park roads and service turns can be confusing. |
| Phone | 800 633 2273 / 800 MEDCARE | Use for appointment, department routing, emergency guidance, insurance desk and location confirmation. |
| Hospital timing | 24/7 listed | Use for emergency/hospital access, but still confirm specific clinic or doctor timing. |
| Outpatient clinics | Saturday–Thursday: 9:00 AM–9:00 PM. Friday–Sunday: 3:00 PM–9:00 PM. | Call before visiting because doctor schedules, public holidays and specialty clinics may differ. |
| Size listed | 64 beds, 76 doctors, 46 specialities | Useful as facility context, but doctor availability should still be confirmed directly. |
| Official website | Medcare Hospital Al Safa page | Use for doctor search, specialties, branch details and appointment links. |
“Hello, I want Medcare Hospital Al Safa, opposite Safa Park Gate No. 1. Please confirm the department, doctor name, appointment time, consultation fee, insurance acceptance, approval requirement, parking option and how early I should arrive.”
Which care route should you choose?
Medcare Hospital Al Safa has outpatient clinics, 24/7 emergency, surgery, imaging, ICU support, endoscopy suites, telemedicine and home services. Choose the right route before arriving.
Best for stable symptoms, specialist consultation, chronic disease follow-up, dermatology, ENT, gastroenterology, cardiology, urology, psychiatry or report review.
Use for serious symptoms, injury, chest pain, stroke signs, breathing trouble, heavy bleeding, seizure or rapidly worsening condition.
Useful for suitable follow-up, chronic care, lab at home, doctor/nurse visits, physio, vaccination or home support.
If the condition is severe or worsening quickly, use emergency. If the condition is stable, book outpatient care. If it is a follow-up, report discussion or home-service need, ask about teleMEDCARE or Home Services.
How to book an appointment at Medcare Hospital
A good appointment means correct branch, correct doctor, correct department, clear fee, confirmed insurance and correct arrival route. Do not rely only on a Google listing.
- Confirm the branch. Say “Medcare Hospital Al Safa” if you want the Jumeirah/Safa Park hospital.
- Choose the department. Use the official specialities page if you are not sure.
- Search doctors. Use the official Medcare doctors page.
- Call 800 MEDCARE. Dial 800 633 2273 and ask for the earliest suitable appointment.
- Ask about appointment type. Confirm whether it is outpatient, emergency, telemedicine, homecare, surgery consult, imaging or package appointment.
- Confirm payment route. Ask for cash fee, co-pay, approval requirement, follow-up rule and whether tests or medicines are separate.
- Carry documents. Emirates ID/passport, insurance card, appointment message, old reports, scans, prescriptions and allergy list.
- Ask for the location pin. Request the official map pin before leaving.
Do not ask only “Is the doctor available?” Ask for branch, doctor, department, timing, fee, insurance, follow-up rule, parking and arrival time.
Fees, consultation charges and cost questions
Medcare does not publish one fixed universal consultation fee for every doctor, specialty and branch. Cost can change by doctor level, specialty, insurance, co-pay, approval, lab tests, MRI/CT/ultrasound, procedures, endoscopy, surgery, emergency care and follow-up rules.
| Cost area | Why price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, branch, first visit/follow-up, cash or insurance route. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Emergency visit | Triage, doctor assessment, tests, medicines, procedure, observation or admission. | “Once stable, can billing explain itemized charges and insurance approval?” |
| Lab tests | Test type, fasting, urgent processing, approval and report timing. | “Is this test covered today, and what is the cash price if insurance rejects it?” |
| MRI / CT / ultrasound | Scan type, contrast, reporting speed, referral and pre-approval. | “Does this scan need approval, and is contrast/report included?” |
| Endoscopy / gastro procedures | Doctor, anesthesia, procedure room, lab/pathology and recovery time. | “What is included in the estimate and what may be billed separately?” |
| Surgery | Surgeon, anesthesia, OT, consumables, medicines, room, ICU and follow-up. | “Can I get itemized estimate, approval status and exclusions before surgery?” |
| TeleMEDCARE | GP vs specialist, one-time consult, sick-leave rules and package terms. | “Is this teleconsultation enough for my case, and what is included?” |
| Home services | Doctor/nurse/physio/lab/vaccine service, travel area and timing. | “What is the total home-service cost and what does it include?” |
For planned care, call both Medcare and your insurer/TPA before the visit. Ask whether Medcare Hospital Al Safa is in-network for your exact plan, and whether doctor, lab, radiology, pharmacy, procedure or admission needs separate approval.
Doctors and specialists at Medcare Hospital
Medcare lists doctors with specialty, nationality and language details. Use the directory to shortlist doctors, then call 800 MEDCARE to confirm timing, branch, fee and insurance.
Search by specialty first, then doctor name. Confirm branch, appointment time, language if needed and insurance coverage.
Carry old reports, scans, discharge summaries and prescriptions. Ask if the same doctor can review follow-up reports.
- Use the official Medcare doctors page.
- Confirm whether the doctor is at Al Safa, Women & Children, Orthopaedics & Spine, Royal Speciality or another Medcare branch.
- Ask if the doctor is consultant, specialist or GP.
- Ask if your insurance covers that exact doctor and department.
- Ask whether follow-up is free, discounted or charged again.
- For surgery, ask who explains estimate, anesthesia, room, admission and approval.
- For children or maternity, confirm whether Al Safa or Women & Children Hospital is the better branch.
Departments, treatments and facilities
Medcare Hospital Al Safa lists many specialties, including audiology, bariatric surgery, cardiology, colorectal surgery, dentistry, dermatology, diet and nutrition, ENT, emergency medicine, endocrinology, gastroenterology, general surgery, hematology, internal medicine, nephrology, neurology, oncology, physiotherapy, plastic surgery, psychiatry, pulmonology, rheumatology, urology and vascular surgery.
| User need | Likely department | Practical guidance |
|---|---|---|
| Chest pain, palpitations, high blood pressure | Cardiology or emergency depending on severity | Severe chest pain, sweating, fainting or breathlessness needs emergency care. |
| Fever, infection, diabetes, chronic illness | Family medicine, internal medicine, endocrinology, lab | Carry medicine list, BP/glucose readings and previous reports. |
| Digestive symptoms, piles, reflux, stomach pain | Gastroenterology, colorectal surgery, general surgery, endoscopy support | Ask about fasting, endoscopy prep, pathology, approval and report timing. |
| Kidney disease or urinary symptoms | Nephrology, urology, radiology, lab | Carry urine test, kidney function test, ultrasound or CT reports if available. |
| Skin, hair, acne, aesthetic dermatology | Dermatology and aesthetics | Ask whether procedure, laser, medicine or follow-up is separate from consultation. |
| ENT, hearing, sinus, throat | ENT and audiology | Ask if hearing test, endoscopy or minor procedure is billed separately. |
| Joint, spine, sports or hand issues | Orthopaedics, sports medicine, arm/hand, physiotherapy | Ask if X-ray, MRI or physiotherapy approval is needed. |
| Breathing, asthma or lung concerns | Pulmonology | Ask if pulmonary function test, imaging or medication review is needed. |
| Mental health or stress | Psychiatry / mental health | Ask appointment duration, medication policy, follow-up and insurance coverage. |
| Cancer-related concern | Oncology, hematology, radiology, lab | Carry pathology, imaging, biopsy and previous treatment records if available. |
| Weight, nutrition, high BMI | Diet and nutrition, bariatric surgery, endocrinology | Ask whether the plan includes lab tests, dietitian follow-up or procedure route. |
| Emergency injury or sudden severe symptoms | Emergency medicine | Use emergency for severe symptoms; do not wait for routine outpatient booking. |
24/7 emergency care at Medcare Hospital Al Safa
Medcare Hospital Al Safa describes a fully equipped emergency department that works round-the-clock for medical and surgical emergencies. Emergency care should be used for serious, sudden or rapidly worsening symptoms.
Use for chest pain, stroke signs, severe breathing trouble, heavy bleeding, major injury, seizure, poisoning or sudden weakness.
Emergency assessment may involve lab, imaging, medicines, observation or admission depending on triage and doctor assessment.
Emergency patients may be treated by medical severity, not arrival order.
Insurance and payment: what patients should check
Insurance acceptance depends on your exact insurer, TPA, network level, plan, doctor, department, service and approval rules. Do not assume all Medcare branches, doctors or tests are covered the same way.
Ask whether your card covers the exact Medcare branch, doctor and department.
Ask whether lab, MRI, CT, ultrasound, pharmacy and procedures need separate approval.
Ask for estimate, approval status, room category, deposit rules and exclusions.
- Call Medcare before planned visits and ask for insurance desk guidance.
- Call your insurer or TPA and ask if Medcare Hospital Al Safa is in-network for your exact plan.
- Ask if GP referral or pre-approval is required for specialist care.
- Ask if dental, dermatology, physiotherapy, imaging, endoscopy, surgery or admission has separate rules.
- Keep approval SMS, emails, invoices, claim forms and medical reports until billing is closed.
If an approval or claim is rejected, ask for the rejection reason in writing. Written proof is useful if you need to speak with your insurer, broker or DHA insurance complaint route.
Parking, taxi and arrival tips
Medcare Hospital Al Safa is near Safa Park and Jumeirah, where traffic can change by school runs, beach/Jumeirah movement, weekends and evening clinics. Confirm parking before visiting.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, children, surgery consults and patients carrying reports. | Call and ask where patients should park today and whether valet or patient parking is available. |
| Taxi / ride app | Patients who want to avoid parking or Jumeirah road confusion. | Use “Medcare Hospital Al Safa, opposite Safa Park Gate No. 1, Jumeirah.” |
| Drop-off first | Pregnant patients, children, elderly patients, pain or limited mobility. | Drop the patient at the entrance first; another adult can manage parking. |
| Evening OPD | Patients visiting after work. | Leave extra time for Jumeirah/Safa traffic and clinic queues. |
| Wrong branch risk | All patients using taxi apps. | Ask Medcare to send the exact location pin for your appointment branch. |
Do not publish a fixed parking fee unless Medcare confirms it. The safest question is: “Where should patients park today, is valet available, and are there any parking charges or validation rules?”
Medcare Hospital Al Safa Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, service-road turns, entrance guidance and parking route.
teleMEDCARE, home services and report-use guidance
Medcare offers teleMEDCARE and home services for suitable cases. These can help with routine follow-up, chronic care, second opinion, lab tests at home, medication refills, doctor/nurse visits, physiotherapy, vaccination and selected home support services.
| Need | Medcare route | What to ask |
|---|---|---|
| Online doctor consultation | teleMEDCARE | Ask if your case is suitable for video consultation or needs in-person examination. |
| Chronic care follow-up | teleChronic Care / doctor follow-up | Ask about diabetes, hypertension, medication refills and monitoring support. |
| Lab at home | Home Services | Ask sample collection timing, fasting need, report delivery and insurance/cash price. |
| Doctor or nurse at home | Home Care Services | Ask service area, timing, total cost and what is included in the visit. |
| Physiotherapy at home | HomePhysio / rehabilitation route | Ask number of sessions, approval and home exercise plan. |
| Post-procedure care | telePost-Procedure Care / home wound care | Ask if remote follow-up is enough or if in-person review is safer. |
Before leaving the hospital, ask when each report will be ready, who will explain it, whether follow-up is included, and whether reports are printed, emailed, uploaded or shared through portal/app.
DHA and UAE official services that may help patients
Medcare Hospital Al Safa is a private hospital in Dubai. If you need emergency numbers, medical complaint routes, insurance complaint help or official Dubai health support, use UAE and DHA official services.
| Need | Official route | How it helps |
|---|---|---|
| Medical emergency | UAE emergency numbers | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Medical complaint | DHA Submit Medical Complaint | DHA lists this as a free service for complaints against healthcare professionals or facilities. |
| Insurance complaint | DHA insurance complaint service | Useful for feedback, complaints, suggestions or disputes involving insurance companies. |
| DHA help centre | DHA support: 800 342 inside UAE, +971 4 599 1200 outside UAE | Use for DHA service guidance and complaint-route questions. |
| Billing or report issue | Hospital billing/insurance desk first, then insurer/DHA if unresolved | Keep invoices, reports, appointment messages, approval/rejection proof and written responses. |
Keep appointment messages, invoices, doctor name, branch, date, diagnosis, reports, prescriptions, insurance approval/rejection messages and the hospital’s written response. A clear timeline is more useful than a complaint without documents.
Emergency guidance: when not to wait for appointment
Do not wait for online booking, routine OPD timing or insurance confirmation if symptoms are serious, sudden or rapidly worsening.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction, sudden weakness or a rapidly worsening condition.
- Emergency patients may be treated by medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medicine list and allergy details.
- For children, severe breathing trouble, dehydration, seizure, blue lips or unusual drowsiness needs urgent assessment.
- Ask billing and insurance questions after urgent care begins and the patient is medically safer.
Official Medcare video resource
This embed uses the official Medcare YouTube channel uploads playlist, so it remains connected to Medcare’s own current video library. Use the video for orientation only; appointment timing, doctors, fees, insurance, parking and emergency details should still be confirmed directly.
If the embed does not load, open the official channel here: Medcare on YouTube.
Local insider tips for a smoother Medcare Hospital visit
- Say the full branch name. Use “Medcare Hospital Al Safa,” not only “Medcare.”
- Ask for the location pin. Jumeirah/Safa Park approach roads can confuse first-time visitors.
- Use morning slots for complex visits. Labs, imaging, approvals and reports are easier when more same-day time is available.
- Carry old reports. Previous lab results, scans, discharge summaries and prescriptions reduce repeat questions and duplicate tests.
- For emergency, do not delay. Call 998 or go to the nearest emergency department for serious symptoms.
- For imaging, ask approval first. MRI, CT, ultrasound and contrast studies may need approval depending on insurance.
- For endoscopy or surgery, ask for an itemized estimate. Include doctor, anesthesia, procedure room, pathology, medicines and follow-up.
- For dermatology/dental/aesthetics, confirm coverage. Many plans have limits or exclusions for procedures and cosmetic care.
- For homecare, confirm service area. Ask whether your location is covered and what the total visit cost includes.
- Save all proof. Keep appointment confirmation, insurance approval, invoice and report instructions until treatment and billing are complete.
FAQs about Medcare Hospital
Where is Medcare Hospital located?
Medcare Hospital Al Safa is located opposite Safa Park Gate No. 1, Jumeirah, Dubai.
What is the phone number for Medcare Hospital?
The main Medcare number is 800 633 2273, also written as 800 MEDCARE.
Is Medcare Hospital open 24 hours?
Medcare Hospital Al Safa lists hospital timings as 24/7. Outpatient clinic timings are separate and should be confirmed before visiting.
How do I book an appointment at Medcare Hospital?
Call 800 633 2273, use the official Medcare doctors page, or use the official website appointment route. Confirm branch, doctor, department, time, fee and insurance before travelling.
Does Medcare Hospital have emergency care?
Yes. Medcare Hospital Al Safa describes a fully equipped emergency department that works round-the-clock for medical and surgical emergencies.
What departments are available at Medcare Hospital Al Safa?
Departments include cardiology, emergency medicine, gastroenterology, general surgery, dermatology, ENT, endocrinology, internal medicine, nephrology, neurology, oncology, urology, vascular surgery, dentistry, physiotherapy, psychiatry and more.
Does Medcare Hospital accept insurance?
Insurance depends on your exact insurer, TPA, plan, doctor, department and approval rules. Call Medcare and your insurer before planned visits.
How much is consultation at Medcare Hospital?
Medcare does not publish one fixed fee for all doctors and specialties. Call 800 MEDCARE to confirm the current cash fee, insurance co-pay and follow-up rule.
Does Medcare offer telemedicine or home services?
Yes. Medcare offers teleMEDCARE and home services such as doctor, nurse, lab, physiotherapy, vaccination and selected home support services.
What should I bring to Medcare Hospital?
Bring Emirates ID or passport, insurance card, appointment confirmation, previous reports, scans, prescriptions, allergy list, referral or approval documents if required, and payment method.
Final takeaway
For a smooth Medcare Hospital visit, first confirm the branch. If you mean Al Safa, use “Medcare Hospital Al Safa, opposite Safa Park Gate No. 1.” Then confirm doctor timing, appointment status, consultation fee, insurance approval, parking route and required documents. Use emergency care immediately for severe symptoms, and keep appointment, insurance, invoice and report proof until your visit and billing are complete.