Mediclinic Al Jowhara Hospital: appointment, doctors, timings, emergency, insurance and map
Mediclinic Al Jowhara Hospital is a boutique private hospital in Al Jimi / Civic Centre district of Al Ain. It has 51 inpatient rooms and VIP suites, and its main focus areas include maternal care, child health, urgent care, surgery, diagnostics and specialist outpatient clinics.
This page brings the important official details into one patient guide: appointment number, clinic timing, urgent care timing, departments, doctors, insurance partners, admission rules, parking guidance, map, visitor notes and what to ask before paying or booking.
For appointments call 800 2000. For urgent care guidance, Mediclinic lists 03 705 1540. For UAE emergencies, use 998 for ambulance or 999 where instructed by emergency authorities.
Mediclinic Al Jowhara Hospital is in Al Ain, not Dubai city. Google and third-party listings may show nearby landmarks such as Al Jimi, Civic Centre, Razi Street or Shakhboot Bin Sultan Street. Use the full hospital name when booking a taxi or checking insurance.
Mediclinic Al Jowhara Hospital contact number, address and timings
The official Mediclinic page lists the hospital in Al Ain City, UAE, with appointment number 800 2000. The hospital is described as being in the Al Jimi area and Civic Centre district of Al Ain.
| Detail | Official / verified information | What patients should do |
|---|---|---|
| Hospital name | Mediclinic Al Jowhara Hospital | Use the full name for taxi, Google Maps and insurance calls. |
| City / area | Al Ain City, UAE; Al Jimi / Civic Centre district | Confirm you are not selecting another Mediclinic branch in Al Ain or Abu Dhabi. |
| Appointment number | 800 2000 | Use for outpatient appointments and general booking support. |
| Urgent care guidance | 03 705 1540 | Mediclinic’s appointment page says to call this number for emergency guidance. |
| Clinic timing | Saturday to Thursday: 7:00 AM to 11:00 PM | Confirm doctor timing before travelling because individual clinic schedules can change. |
| Friday clinic timing | Friday 2:00 PM to 9:00 PM for ENT, Obstetrics & Gynaecology, Paediatrics and Orthopaedics only | Do not assume all clinics operate on Friday. |
| Urgent Care Centre | Open 24/7 | Use for urgent symptoms that should not wait for a routine appointment. |
| Round-the-clock services | Emergency department, pharmacy, laboratory and radiology unit are listed as operating round-the-clock | For non-emergency lab/radiology, still confirm referral, approval and timing first. |
“I want to visit Mediclinic Al Jowhara Hospital in Al Ain. Please confirm doctor name, specialty, appointment time, consultation fee, insurance coverage, co-pay, approval requirement, parking option and how early I should arrive.”
Mediclinic Al Jowhara Hospital appointment booking
Patients can schedule outpatient appointments through the central call centre on 800 2000 or by requesting an appointment digitally. For urgent or emergency situations, Mediclinic says to come to the 24-hour Accident & Emergency Unit or call 03 705 1540 for guidance.
Call 800 2000. This is the simplest route when you need doctor timing, fee, insurance and department confirmation together.
Use Mediclinic’s online booking route when your case is routine and you can wait for confirmation.
Use urgent care or emergency guidance instead of routine booking if symptoms are severe, sudden or worsening.
- Decide whether you need routine OPD, urgent care, maternity, pediatric care, imaging, surgery admission or follow-up.
- Call 800 2000 or use the official booking route.
- Ask for the exact doctor, specialty and available time.
- Confirm whether your insurance card is accepted for that doctor and service.
- Ask whether the visit may require lab, radiology or pharmacy charges beyond consultation.
- Arrive 15 minutes early for check-in, documents and insurance formalities.
- If you are late, Mediclinic says late patients may be treated as walk-ins and waiting time can increase.
- If you cannot attend, call ahead to cancel or reschedule so the slot can be used by another patient.
Do not assume an appointment is still fast if you arrive late. Mediclinic says late arrival may make you a walk-in patient, and in some cases the visit may need to be rescheduled.
Mediclinic Al Jowhara Hospital fees, doctor fees and billing questions
Mediclinic Al Jowhara does not publish one fixed consultation fee for every doctor and specialty on the public pages. This is normal for private hospitals because fees can vary by doctor, specialty, insurance plan, co-pay, approval, tests, imaging, pharmacy, procedure and admission status.
The useful approach is to ask the right fee questions before you reach the hospital, especially if your visit is planned and not an emergency.
| Fee area | What can change the cost? | Ask this before you visit |
|---|---|---|
| Doctor consultation | Specialty, doctor level, first visit/follow-up, insurance network and co-pay. | “What is the cash consultation fee and insurance co-pay for this exact doctor?” |
| Urgent care visit | Assessment, triage, medicines, tests, imaging, observation and emergency procedure. | “When stable, can billing explain itemized charges and insurance approval?” |
| Laboratory | Routine/urgent test, fasting requirement, sample type, report timing and approval. | “Is this lab test approved today and what is the cash price if insurance rejects it?” |
| Radiology | X-ray, ultrasound, MRI/CT if ordered, contrast use, reporting time and pre-approval. | “Does this scan need approval, fasting, contrast or old reports?” |
| Maternity and delivery | Antenatal care, fetal medicine, delivery type, anesthesia, room, newborn care and NICU. | “Please explain delivery estimate, room, anesthesia, baby care and exclusions.” |
| Surgery or admission | Surgeon, anesthesia, operating theatre, room, medicines, ICU, consumables and implants. | “Can I get the estimate, deposit, approval status and exclusions before admission?” |
| Pharmacy | Brand/generic medicine, vaccination, emergency medicine and insurance formulary rules. | “Is this medicine covered, substituted or cash-only?” |
Before any planned test or procedure, ask whether your insurance approval covers consultation only or also lab, radiology, medicine and follow-up. Many billing surprises happen because patients confirm the doctor visit but not the next steps.
Mediclinic Al Jowhara Hospital doctors and schedule guidance
Mediclinic has doctor listings by facility and specialty, but doctor schedules can change by day, leave, procedure time and clinic coverage. Use the doctor list to choose the right specialty, then call to confirm the actual appointment time.
| Specialty / area | Officially listed doctors or named specialists found on Mediclinic pages | What to confirm |
|---|---|---|
| Urgent Care / Emergency Medicine | Dr. Amin Rabia, Dr. Hana Suleiman Alshaer, Dr. Ibrahim Elidrisi, Dr. Ibrahim Z. I. Abujarad, Dr. Ismat Alborhan, Dr. Muhammad Masud Anwar, Dr. Nesma Samir Abdou Ahmed | Urgent care is triage-based. Do not expect normal OPD queue rules. |
| Orthopaedics | Dr. Bashar Elgaali, Dr. Loay Alsayes, Dr. Nina Dordevic, Dr. Waleed Hamed Ebrahim Aziz | Ask if you need X-ray, MRI, physiotherapy, fracture clinic, joint replacement or pediatric orthopedic route. |
| Internal Medicine | Dr. Khusro Kamal Zia, Dr. Maitha Rashed Alkindi, Dr. Mohamad Dakka, Dr. Mohammed Omer Albadawi, Dr. Yasser Sadawey | Good route for adult chronic illness, diagnostic problems, diabetes/BP coordination and multiple symptoms. |
| Neonatology / Paediatrics | Dr. Sridhar Kalyanasundaram is listed for neonatology and paediatrics. | Ask if the baby needs normal pediatrics, neonatal clinic or NICU-level assessment. |
| Paediatric endocrinology | Dr. Yazan Ali Farid Khleif is listed for endocrinology/diabetes. | Useful for childhood diabetes, growth, puberty, thyroid, adrenal and bone metabolic concerns. |
| Paediatric neurology | Dr. Mohamed Elhadi Alzubair Almalik is listed for neurology and paediatric neurology. | Ask about epilepsy, neurodevelopment, neuromuscular issues and referral documents. |
| ENT / Audiology | Prof. Farid Alzhrani, Prof. Abdulrahman Hagr, Dr. Fadi Kanaan, Dr. Mona Osman, Dr. Tareq Qafisheh, Dr. Ahmad Shabaneh, Dr. Nasir Hindi Sirhan, Dr. Omnya Zein | Ask if hearing test, endoscopy, cochlear implant assessment or pediatric ENT route is needed. |
| Urology / Paediatric Urology | Dr. Mohammad Mostafa Al Gogazeh, Dr. Mohammad Ahmad Subeh | Ask if the case involves stones, congenital anomalies, urinary infection, bladder issues or pediatric urology. |
Use the official Mediclinic doctor directory for the full current list, then call 800 2000 to confirm the schedule and insurance status.
Mediclinic Al Jowhara Hospital departments and specialties
Mediclinic’s official specialty page lists a broad range of medical and surgical inpatient and outpatient services. The hospital also highlights a strong focus on maternal and child health.
Obstetrics & Gynaecology, maternal fetal medicine, neonatology, paediatrics and pediatric subspecialties.
Urgent care, dedicated emergency bays, intensive care unit and round-the-clock emergency support.
Round-the-clock pharmacy, laboratory and fully equipped radiology unit.
| Official service group | Specialties listed by Mediclinic |
|---|---|
| Medical specialties | Cardiology, endocrinology/diabetes, family medicine, gastroenterology, haematology, internal medicine, neurology, psychiatry, pulmonology, rheumatology and urology. |
| Surgical specialties | Bariatric surgery, general surgery, neurosurgery, orthopaedics, urology, anaesthesia and surgery supported by modular operating theatres. |
| Women’s health | Obstetrics & Gynaecology, maternal fetal medicine unit, perimenopause/menopause support clinic and Women’s Heart Clinic. |
| Children’s care | Paediatrics, neonatology, paediatric neurology, paediatric dentistry, paediatric gastroenterology and child-focused services. |
| ENT, hearing and dental | Audiology, ENT, paediatric dentistry and cochlear implant-related services listed under pediatric specialties. |
| Diagnostic and rehab support | Radiology, laboratory, pharmacy, dietetics, physiotherapy and rehabilitation. |
What treatment should you choose at Mediclinic Al Jowhara?
This table converts the official specialty list into user intent. It helps patients decide where to start before calling.
| What you need | Likely hospital route | Practical instruction |
|---|---|---|
| Chest pain, breathlessness, fainting, severe symptoms | Urgent Care / Emergency first | Use urgent care immediately. Do not wait for routine cardiology. |
| Stable heart symptoms, blood pressure, follow-up | Cardiology / internal medicine | Ask if ECG, echo, lab or imaging may be needed and if approval is required. |
| Pregnancy, fetal scan, delivery planning | Obstetrics & Gynaecology / Maternal Fetal Medicine | Ask about antenatal screening, ultrasound, delivery support, epidural and NICU backup. |
| Newborn or premature baby care | Neonatology / NICU | Ask if the baby needs normal pediatric clinic, NICU review or urgent assessment. |
| Child fever, vomiting, breathing issue, vaccines | Paediatrics / urgent care if severe | Bring vaccination record, medicine list and previous reports. |
| Fracture, joint pain, sports injury, spine issue | Orthopaedics / radiology / physiotherapy | Ask if X-ray, MRI or physiotherapy approval is needed. |
| Hearing issue, sinus, throat, pediatric ENT | ENT / audiology | Ask if audiometry, endoscopy or cochlear implant assessment is needed. |
| Diabetes, thyroid, growth or hormone problem | Endocrinology / diabetes / pediatric endocrinology | Carry recent blood tests, glucose readings and medication list. |
| Stomach pain, vomiting, diarrhea, bleeding | Gastroenterology / urgent care if severe | Ask if fasting, lab, ultrasound or endoscopy referral is needed. |
| Admission or planned surgery | Surgery / anaesthesia / inpatient reception | Ask about arrival time, estimate, deposit, approval and discharge process. |
Mediclinic Al Jowhara urgent care and emergency services
The Urgent Care Centre is open 24 hours a day, seven days a week. Mediclinic lists urgent care services for cardiology, surgical, orthopaedic, medical, nephrology, neurology, endocrinology, gastroenterology, paediatric, obstetric and gynaecological cases.
For severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, severe allergic reaction, seizure or sudden weakness, call UAE emergency help. Ambulance is commonly reached through 998, and Mediclinic pages also show emergency number 999/998.
| Urgent care service listed | Examples Mediclinic mentions |
|---|---|
| Cardiology emergencies | AMI, heart failure and life-threatening arrhythmias. |
| Surgical emergencies | Acute appendicitis, intestinal obstruction, obstructive jaundice, acute cholecystitis and biliary colic. |
| Orthopaedics / trauma | Fractures, dislocations and emergency management of open wounds. |
| Medical emergencies | Pneumonia, asthma and bronchitis. |
| Endocrine emergencies | Hyperglycaemia, diabetic ketoacidosis, hypo/hyperthyroidism. |
| Gastroenterology emergencies | Gastrointestinal bleeding, vomiting, diarrhoea and dehydration. |
| Children and maternity | Paediatric cases and obstetric/gynaecological cases. |
| Life-threatening conditions | Respiratory distress, respiratory failure and critical care needs. |
Mediclinic Al Jowhara maternity, pregnancy and fetal medicine
Mediclinic Al Jowhara places strong focus on maternal and child health. Its obstetrics and gynaecology page describes care from pregnancy planning through delivery preparation and postnatal support.
| Maternity service listed | What it means for patients |
|---|---|
| Pre-conception care and pregnancy diagnosis | Useful if you are planning pregnancy or need early pregnancy confirmation. |
| Routine antenatal screening programme | Regular pregnancy checks, blood tests and monitoring. |
| External Cephalic Version | Procedure used in selected breech baby cases when clinically appropriate. |
| Specialised investigations | Further tests when pregnancy or gynecology cases need closer review. |
| Cardiotocography | Monitoring baby’s heartbeat and contractions where required. |
| Ultrasound scanning / fetal medicine | Pregnancy imaging and fetal assessment. |
| Epidural anaesthesia | Pain relief option during labor, subject to medical suitability and availability. |
| Parentcraft classes | Education and preparation for pregnancy, delivery and baby care. |
Before choosing delivery at the hospital, ask about doctor availability, room type, epidural, fetal medicine support, NICU backup, delivery estimate, emergency C-section estimate and insurance approval.
Paediatrics, child specialists and NICU at Mediclinic Al Jowhara
The paediatric specialities page lists a broad child-focused service range, including cochlear implant services, NICU, paediatric dentistry, endocrinology, gastroenterology, neurology, ophthalmology, ENT, orthopaedics and urology.
| Child service listed | Useful for |
|---|---|
| Cochlear Implant Services | Assessment, implant surgery support, auditory nerve response testing and post-operative programming/rehabilitation. |
| Neonatal Intensive Care Unit | Premature babies, critical newborn care and babies needing high-level monitoring. |
| Paediatric Dentistry | Anxious children under 6, nitrous oxide, dental treatment under general anaesthesia, full mouth rehabilitation and zircon crowns. |
| Paediatric Endocrinology | Childhood diabetes, growth, puberty, thyroid, adrenal and bone metabolic disorders. |
| Paediatric Gastroenterology | Coeliac disease, chronic constipation/diarrhoea, IBD and eosinophilic GI conditions. |
| Paediatric Neurology | Epilepsy, neurodevelopmental disabilities and neuromuscular disorders. |
| Special needs child services | Speech delay, hyperactivity, global developmental delay, ADOS autism assessment, ADHD assessment and Down syndrome follow-up. |
| Paediatric Urology | Congenital urological anomalies, urinary stones, UTIs, neurogenic bladder, bedwetting and testicular torsion. |
Bring the child’s Emirates ID/passport, insurance card, vaccination record, previous reports, medicine list, allergy details and any school/developmental assessment documents if relevant.
Orthopaedics at Mediclinic Al Jowhara Hospital
The orthopaedics department lists medical, surgical and physical services for musculoskeletal injuries and disorders. It also mentions trauma, elective procedures, reconstruction and replacement of major joints.
| Orthopaedic service area | Patient use |
|---|---|
| Traumatology | Injury, accident and trauma-related bone/joint problems. |
| Fractures and dislocations | Adult and child fracture/dislocation assessment and treatment. |
| Sports medicine | Sports injury and limb/spine-related trauma support. |
| Rotator cuff tendonitis and pubalgia | Shoulder and groin pain-related assessment and treatment planning. | Congenital bone disease management | Bone conditions present from birth or childhood. |
| Knee and hip arthroplasty | Joint replacement planning and treatment. |
| Arthroscopic surgery | Knee, shoulder and ankle minimally invasive joint procedures. |
If you have injury or severe pain, ask whether you need urgent care first. For planned orthopaedic visits, ask if X-ray, MRI, physiotherapy or insurance approval is needed before seeing the doctor.
Radiology, laboratory and pharmacy at Mediclinic Al Jowhara
Mediclinic states that Al Jowhara has a pharmacy, laboratory and fully equipped radiology unit operating round-the-clock. This matters because many patients need tests or medication during urgent care, maternity, pediatric or surgical visits.
Ask about fasting, sample timing, urgent processing and report delivery before the test.
Ask whether your scan needs appointment, referral, pregnancy precaution, contrast or insurance approval.
The pharmacy team is listed as serving patients 24 hours a day and stocks emergency medication and vaccinations.
- Confirm whether your doctor’s order is required before lab/radiology.
- Ask if your insurance covers each test separately.
- For MRI/CT/contrast scans, ask about kidney-function tests and pregnancy precautions.
- For pharmacy, ask if generic substitution is possible if insurance does not cover a brand.
- Ask how reports will be delivered: printed, SMS link, email, portal or collection.
Mediclinic Al Jowhara insurance partners and direct billing
Mediclinic says patients must carry a valid insurance card to use direct billing. It also says patients should check coverage, limits and exclusions with the insurance company or third-party provider.
| Insurance information | Details listed by Mediclinic |
|---|---|
| Accepted insurance / TPAs listed | ADNIC, AMITY, DAMAN, DUBAI INS, GLOBALNET, GLOBEMED, HEALTHNET, INAYAH, MEDNET, METLIFE, MSH, NAS, National Life General Insurance, NEURON, NEXTCARE, OMAN, PENTACARE, SAICO, WAPMED and wealth TPA. |
| Insurance department | Mediclinic page says terms may apply and lists insurance department contact 03 705 1540. It also lists 03 766 7666 for more information. |
| Required at visit | Valid insurance card and photo identification / Emirates ID. |
| Common exclusions listed | Routine examinations, screening tests, hereditary conditions, Hepatitis B & C, renal failure/dialysis, circumcision, prosthesis and medical appliances such as braces, hearing aids and glucometers may be excluded depending on policy. |
A hospital can list your insurer but your exact plan may still exclude the doctor, test, procedure or admission. Before planned visits, ask both Mediclinic and your insurer/TPA to confirm network, approval and co-pay.
Admission, surgery and inpatient stay rules
The inpatient guide gives useful details patients often search for only after they arrive. Bring the right documents and arrive early to avoid delays.
| Admission question | Official guidance summarised |
|---|---|
| When to arrive for admission? | For most non-daycare surgery, arrive three hours before scheduled surgery. For pediatric admissions, arrive two hours before. If arriving before 07:00, go to Emergency near the main entrance. |
| Where to go? | Emergency near the main entrance if before 07:00; later in the morning, go to inpatient reception. |
| What to bring? | Admission form, insurance card and identification card. |
| Financial formalities | Reception checks insurance validity and discusses co-payments or deductibles. Cash patients get an estimate and are asked to pay a deposit equal to the expected cost. |
| Insurance approval for inpatient stay | The admission and discharge coordinator calls to explain coverage and exclusions before arrival. |
| Attendant stay | A sofa bed is available in the room free of charge; overnight guests pay for their own refreshments. |
| Payment modes | Credit card, cash, or submission to selected insurance companies with direct billing agreement. |
| Follow-up appointment | Book at reception before leaving or call the contact centre on 800 2000. |
Do not bring valuables. Mediclinic says valuables can be deposited with Security free of charge and collected at discharge with receipt.
Visitors, coffee shop and inpatient support
The visitor page says inpatient visitors are usually permitted at any time, while ICU and NICU visitors are restricted to one visitor at a time per patient. The Arabic visitor page also lists more specific normal and ICU/NICU visiting time windows, so visitors should confirm current rules before arriving.
| Visitor / facility need | What Mediclinic lists | Practical note |
|---|---|---|
| Inpatient visitors | Usually permitted at any time. | Call first if visiting ICU, NICU, maternity or infection-sensitive patients. |
| ICU / NICU visitors | Restricted to one visitor at a time per patient. | Ask the nurse station for current allowed timing and rules. |
| Coffee shop | Located on the ground floor near the main entrance; serves ready-to-eat and à la carte meals and is a Costa partner. | Useful for attendants and visitors waiting during admission or tests. |
| In-room basics | Therapeutic diet, hospital gowns, baby clothes, basic toiletries, reading material and neonatal top feeds where required. | Mediclinic still encourages bringing personal comfort items and maternity baby outfit/receiving blanket for discharge. |
Parking and arrival tips for Mediclinic Al Jowhara Hospital
Official Mediclinic pages do not publish a fixed parking fee for Al Jowhara in the retrieved public pages. Al Ain hospital areas can be busy around clinic peaks, school times and evening appointments.
| Arrival method | Best for | Practical tip |
|---|---|---|
| Car | Families, pregnant patients, children, elderly patients and patients carrying reports. | Call and ask where patients should park today and whether any patient drop-off is recommended. |
| Taxi / ride app | Patients who should avoid walking or parking stress. | Use “Mediclinic Al Jowhara Hospital, Al Jimi / Civic Centre, Al Ain.” |
| Drop-off first | Pregnant patients, elderly people, children, pain or limited mobility. | Drop the patient at the entrance first; another adult can manage parking. |
| Admission / surgery | Planned surgery or pediatric admission. | Arrive early: three hours before most non-daycare surgery and two hours before pediatric admission, as per inpatient guidance. |
If the patient may need lab, radiology or insurance approval, choose a morning appointment when possible. Morning visits leave more time to complete same-day tests and billing steps.
Government help, Thiqa and patient support options
Mediclinic Al Jowhara is a private hospital. Government benefit or free/covered care depends on eligibility, insurance network, Thiqa status, emergency rules and prior approval.
| Need | Official / useful route | What patients should know |
|---|---|---|
| Emergency ambulance | UAE emergency number 998 | Use for life-threatening emergencies. Do not delay emergency care to compare fees. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, public danger, fire or civil defence situations. |
| Thiqa programme | Thiqa / Daman | Thiqa is an Abu Dhabi government healthcare programme for eligible UAE Nationals and similar-status members. Coverage depends on eligibility and network rules. |
| Thiqa eligibility | Thiqa eligibility route | Abu Dhabi UAE Nationals/similar status may have full medical coverage in Abu Dhabi public and private Thiqa network, subject to programme rules. |
| Insurance complaint | Department of Health Abu Dhabi health insurance complaint service | Useful for insurance rejection, network, claim, approval or coverage disputes. Keep rejection letter and supporting documents. |
| Private facility complaint | Department of Health Abu Dhabi / TAMM / 800555 | DoH FAQ says private health facility complaints can be handled through Abu Dhabi Government Portal at 800555. |
| Facility/professional verification | Department of Health Abu Dhabi / TAMM health services | Use official routes if you need to verify licensing or professional registration. |
No public source confirms universal free treatment at Mediclinic Al Jowhara for all patients. Benefits depend on emergency status, insurance plan, Thiqa eligibility, employer coverage, approval and government programme rules.
Mediclinic Al Jowhara Hospital Google Map
Use this map for orientation, then open live navigation on your phone for traffic, entrance and parking guidance.
Mediclinic Al Jowhara Hospital official video
This official Mediclinic Middle East video is related to cochlear implant care at Mediclinic Al Jowhara Hospital. It is useful for families researching pediatric ENT, audiology and cochlear implant support before asking the hospital for current assessment steps.
Local insider tips before visiting
- Call 800 2000 before travelling. Confirm doctor timing because clinic hours are not the same as every doctor’s schedule.
- Use urgent care for severe symptoms. The Urgent Care Centre is open 24/7, but routine appointments should not be used for red-flag symptoms.
- Arrive 15 minutes early for OPD. Mediclinic says late patients may be treated as walk-ins and waiting time can increase.
- Bring insurance card and ID. Direct billing requires valid insurance card, and admission requires identification.
- For surgery, arrive early. Plan three hours before most non-daycare surgery and two hours before pediatric admission.
- For maternity, ask the full estimate. Include epidural, room, fetal medicine, newborn care, NICU, C-section and follow-up.
- For children, carry vaccination and old reports. This helps pediatricians and subspecialists understand history quickly.
- For imaging, ask about fasting and approval. Contrast or advanced imaging may need extra steps.
- For insurance exclusions, do not guess. Ask insurer/TPA and Mediclinic insurance team before planned treatment.
- Save every document. Keep appointment SMS, approval messages, invoices, prescriptions and reports until billing and follow-up are complete.
FAQs about Mediclinic Al Jowhara Hospital
Where is Mediclinic Al Jowhara Hospital located?
Mediclinic Al Jowhara Hospital is located in Al Ain City, in the Al Jimi / Civic Centre district area.
What is the phone number for Mediclinic Al Jowhara Hospital?
The main appointment number is 800 2000. For urgent care guidance, Mediclinic’s outpatient page lists 03 705 1540.
What are Mediclinic Al Jowhara Hospital clinic timings?
Clinic timings are Saturday to Thursday from 7:00 AM to 11:00 PM. Friday clinics run from 2:00 PM to 9:00 PM for ENT, Obstetrics & Gynaecology, Paediatrics and Orthopaedics only. Urgent Care is open 24/7.
How do I book an appointment at Mediclinic Al Jowhara Hospital?
You can book through the central call centre on 800 2000 or request an appointment digitally. For urgent or emergency cases, use the 24-hour urgent care/emergency route instead of routine booking.
Does Mediclinic Al Jowhara Hospital have 24-hour emergency care?
Yes. The hospital lists its Urgent Care Centre as open 24/7 and also states it has a round-the-clock emergency department, pharmacy, laboratory and radiology unit.
Which departments are available at Mediclinic Al Jowhara Hospital?
Departments include urgent care, cardiology, obstetrics and gynaecology, maternal fetal medicine, neonatology, paediatrics, ENT, orthopaedics, internal medicine, radiology, urology, neurology, neurosurgery, endocrinology, gastroenterology, general surgery, dermatology, ophthalmology, psychiatry, physiotherapy and more.
How much is consultation at Mediclinic Al Jowhara Hospital?
The hospital does not publish one fixed consultation fee for every doctor and specialty. Call 800 2000 and ask for the current consultation fee, insurance co-pay and approval requirement for your exact doctor.
Which insurance is accepted at Mediclinic Al Jowhara Hospital?
Mediclinic lists insurance partners including ADNIC, AMITY, DAMAN, DUBAI INS, GLOBALNET, GLOBEMED, HEALTHNET, INAYAH, MEDNET, METLIFE, MSH, NAS, National Life General Insurance, NEURON, NEXTCARE, OMAN, PENTACARE, SAICO, WAPMED and wealth TPA. Coverage depends on your plan and exclusions.
What should I bring for an outpatient appointment?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, medicine list, allergy details and payment method for co-pay or uncovered services.
What should I know before admission or surgery?
For most non-daycare surgery, arrive three hours before surgery. For pediatric admissions, arrive two hours before. Bring the admission form, insurance card and identification card, and confirm deposit/approval requirements before arrival.
Final patient checklist
- Call 800 2000 and confirm doctor, department and appointment time.
- Use urgent care or emergency help for severe symptoms.
- Confirm consultation fee, co-pay and insurance approval.
- Carry Emirates ID/passport, insurance card, old reports and medicine list.
- Arrive 15 minutes early for OPD.
- Plan extra time for admission, surgery, imaging, lab and insurance billing.