Mediclinic Al Noor Hospital Abu Dhabi: appointment, doctors, transition, insurance, emergency and map
Mediclinic Al Noor Hospital is the former Al Noor Hospital on Khalifa Street in Abu Dhabi. The most important update for patients is that Mediclinic announced the consolidation of Mediclinic Al Noor Hospital into the expanded Mediclinic Airport Road Hospital campus.
This guide explains what that means for appointments, doctors, phone numbers, current care route, emergency help, insurance, medical records, parking, map, patient support and official next steps.
For Al Noor transition support, Mediclinic lists 800 2027 and info@mediclinic.ae. For Mediclinic Airport Road Hospital, call 800 2000 or 02 444 4199. UAE emergency: 999/998.
Mediclinic announced that Mediclinic Al Noor Hospital is being gradually phased out and its clinical services and expertise are transferring to the expanded Mediclinic Airport Road Hospital. Patients with affected appointments are to be contacted directly by Mediclinic. If you have an old Al Noor appointment, report, doctor follow-up or insurance question, call 800 2027 or email info@mediclinic.ae before travelling.
Mediclinic Al Noor Hospital current status and Airport Road transition
Mediclinic’s official announcement says Mediclinic Al Noor Hospital and Mediclinic Airport Road Hospital are being consolidated into one integrated flagship medical campus at the expanded Airport Road location.
The new consolidated campus is described as a 265-bed facility of more than 74,000 square metres, supported by AED 120 million investment. The expanded Airport Road campus is meant to bring together advanced medical technology, upgraded operating theatres and specialised units.
| Patient situation | What it means | Best action |
|---|---|---|
| You searched “Mediclinic Al Noor Hospital” | You may be looking for the old Khalifa Street hospital, an old doctor, a report, an insurance file or a follow-up appointment. | Call 800 2027 or email info@mediclinic.ae before travelling. |
| You need a new appointment | Services are being moved into the expanded Mediclinic Airport Road Hospital campus. | Call 800 2000 or use the Mediclinic booking route for Airport Road Hospital. |
| You had an affected appointment | Mediclinic says it will directly contact patients whose appointments are immediately affected. | Check SMS, email, WhatsApp and phone calls from Mediclinic, then confirm the new location. |
| You need emergency care | Do not wait for transition information if symptoms are serious. | Use the nearest emergency department or call 999/998 in the UAE. |
| You need records or reports | Do not assume the old Al Noor counter is still the right place. | Contact Mediclinic support first and ask where your file/report request is handled now. |
“I was an Al Noor Hospital / Mediclinic Al Noor Hospital patient. Please confirm whether my doctor, appointment, report, insurance file or follow-up is now handled at Mediclinic Airport Road Hospital.”
Phone number, address and contact details
Because the Al Noor pages are transitioning and some old URLs redirect to Mediclinic Airport Road Hospital, this article includes both the legacy Al Noor contact intent and the current Airport Road contact route.
| Need | Contact / location | When to use it |
|---|---|---|
| Al Noor transition support | 800 2027 / info@mediclinic.ae | Use for affected appointments, transfer questions, reports, continuity of care and “where should I go now?” questions. |
| Legacy Al Noor location | Khalifa Street, next to First Abu Dhabi Bank / Al Danah, Abu Dhabi | Use only as legacy reference. Confirm service availability before travelling. |
| Legacy Al Noor phone shown on doctor pages | 800 2000 / 02 626 4440 | Use only after confirming whether the Al Noor line is still routing correctly. |
| Current Airport Road Hospital | Airport Road, next to Zayed Sports City, Abu Dhabi | Main current route for transferred services and new appointments. |
| Airport Road phone | 800 2000 / 02 444 4199 | Use for current appointment booking, doctor timing, services, insurance and emergency department guidance. |
| Airport Road emergency guidance | 02 494 4430 / 02 494 4773 / 056 752 5459 listed on outpatient guidance page | Use for Mediclinic Airport Road emergency guidance. For life-threatening cases, call 999/998. |
How to book an appointment after the Al Noor transition
If you are booking a new appointment, do not assume the old Al Noor location is still the correct visit point. Confirm whether your service is at Mediclinic Airport Road Hospital.
Mediclinic Airport Road Hospital says outpatient appointments can be scheduled through the appointment line on 800 2000 or by requesting an appointment digitally.
- Decide if your need is routine OPD, emergency, report review, maternity, surgery, oncology, cardiology, pediatric care or follow-up.
- Call 800 2027 if your question is specifically about old Al Noor transition or affected appointments.
- Call 800 2000 if you want a current Mediclinic Airport Road appointment.
- Ask whether your old Al Noor doctor has moved, changed schedule or is now at Airport Road.
- Ask for exact location, clinic floor, doctor timing, consultation fee and insurance approval.
- Arrive 15 minutes early for outpatient appointments, as Mediclinic advises patients to check in and complete formalities before the appointment.
- If you will be late or cannot attend, call in advance to cancel or reschedule so another patient can use the slot.
“I am searching for Mediclinic Al Noor Hospital. Is this service now at Mediclinic Airport Road Hospital? Please confirm the doctor name, location, appointment time, consultation fee, insurance coverage and arrival instructions.”
Mediclinic Al Noor doctors and current Airport Road doctors
The legacy Al Noor doctor page listed 135 doctors and specialties such as cardiology, ENT, dermatology, OB-GYN, pediatrics, neurology, urology, vascular surgery, pathology, emergency medicine and more.
Mediclinic Airport Road Hospital’s current doctor page lists 237 doctors across a wider specialty base. That is important because Al Noor doctors and services may now be accessed through the Airport Road campus.
| Patient need | Legacy Al Noor examples listed | Current Airport Road examples listed |
|---|---|---|
| Internal medicine | Dr. Awad Abbass listed under Internal Medicine. | Use Airport Road doctor search for internal medicine and general medicine availability. |
| Pathology / lab | Dr. Ali Hamdy Ali Abdelhafeez listed under Pathology and Laboratory Medicine. | Airport Road lists pathology and laboratory medicine as a specialty. |
| Pediatrics | Dr. Zelal Hashem Abdlli and Dr. Sarah Ahmed Aly Mahmoud Aly listed under Paediatrics. | Airport Road lists pediatrics, pediatric cardiology, pediatric gastroenterology, pediatric neurology, pediatric pulmonology, pediatric surgery and more. |
| Neurology | Dr. Mohamed Abouelnaga listed under Neurology. | Airport Road lists neurology and neurosurgery. |
| Dentistry | Dr. Raid Abdullah Abu El Ata listed under Dentistry. | Airport Road lists dentistry, orthodontics and prosthodontics. |
| General surgery | Dr. Zahoor Ahmad listed under General Surgery. | Airport Road lists general surgery, bariatric surgery and related surgical specialties. |
| OB-GYN | Dr. Yasmine Ahmed listed under Obstetrics and Gynaecology. | Airport Road lists obstetrics and gynecology, fetal maternal medicine and minimally invasive gynecological surgery. |
| Anaesthesia | Dr. Zaheer Ahmed listed under Anaesthesia. | Airport Road lists anaesthesia and pain medicine. |
| Orthopedics | Legacy Al Noor listed orthopaedics as a specialty. | A. Professor Sherif Elnikety appears on Airport Road doctor listing under Orthopaedics. |
| Cardiothoracic surgery | Legacy Al Noor listed cardiology and related specialties. | A. Professor Walid Shaker appears on Airport Road doctor listing under Cardiothoracic Surgery. |
| ENT | Legacy Al Noor listed ENT. | Dr. Ahmed Ali Elbaramawy appears on Airport Road doctor listing under ENT. |
| Urology | Legacy Al Noor listed urology. | Dr. Aatif Hassan Shaikh appears on Airport Road doctor listing under Urology. |
| Dermatology | Legacy Al Noor listed dermatology. | Dr. Abdalhameed Al Dulaimi appears on Airport Road doctor listing under Dermatology. |
| Gastroenterology | Legacy Al Noor listed gastroenterology/hepatology. | Dr. Abdelmajeed Mahmoud and Dr. Abdul Manan Khaskheli appear on Airport Road doctor listings under Gastroenterology/Hepatology. |
Doctor names are useful for orientation, but live schedules change. Ask: “Is this doctor available at Airport Road Hospital now, and did they previously practise at Mediclinic Al Noor Hospital?”
Mediclinic Al Noor consultation fees and cost questions
Mediclinic does not publish one fixed consultation fee for every doctor, specialty and insurance plan. Cost can change by doctor, department, follow-up rules, insurance network, co-pay, tests, scans, medicine, emergency care or procedure.
Because Al Noor services are transitioning, cost questions should include both location and service-transfer confirmation.
| Cost area | Why cost can change | Question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, follow-up rule, insurance network and location. | “What is the consultation fee at the current location for this exact doctor?” |
| Transferred appointment | Location, doctor transfer, insurance network and appointment category may change. | “Will my old Al Noor appointment, approval or fee still apply at Airport Road?” |
| Cardiology | ECG, echo, stress test, Holter, emergency cardiac pathway or cath lab review. | “Is ECG/echo likely today and does my insurance approve it?” |
| Maternity / OB-GYN | Consultation, scan, fetal maternal medicine, delivery, LDR, NICU and package terms. | “Which services are now at Airport Road and what is included/excluded?” |
| Pediatrics | Vaccination, tests, nebulization, pediatric subspecialty and emergency pathway. | “Are tests/vaccines separate from consultation and covered by my card?” |
| Oncology / cancer centre | Radiotherapy, nuclear medicine, chemotherapy, imaging, labs and specialist consult. | “Which approvals are needed before consultation or treatment?” |
| Emergency | Triage, lab, imaging, treatment, observation, admission and insurance approval. | When stable: “Can billing explain itemized charges and approval status?” |
| Medical reports | Report type, record retrieval, doctor summary and administrative process. | “Where do I request an old Al Noor report now, and is there a fee?” |
“Before I confirm the appointment, please tell me the current location, consultation fee, insurance co-pay, follow-up rule, test approval and whether my old Al Noor approval still applies.”
Services and treatments now linked with the Airport Road campus
Mediclinic says the expanded Airport Road campus will provide a complete healthcare pathway from preventive and primary care to specialised tertiary services. The official pages list primary, secondary and tertiary services with diagnostic and therapeutic modalities.
| Service area | What is listed / planned at Airport Road | Patient use |
|---|---|---|
| Emergency medicine | 24-hour emergency department. | Severe symptoms, urgent injuries, sudden illness and emergency triage. |
| Comprehensive Cancer Centre | Radiotherapy, nuclear medicine and chemotherapy in partnership with Hirslanden in Switzerland and Mediclinic City Hospital in Dubai. | Oncology, cancer treatment planning, radiotherapy, chemotherapy and nuclear medicine needs. |
| Women’s health | Upgraded maternity, OB-GYN, fetal maternal medicine and gynecological services. | Pregnancy, delivery, scans, gynecology, fertility-related assessment and maternity pathway. |
| NICU and pediatrics | Upgraded maternity, NICU and pediatric facilities and services. | Newborn care, pediatric OPD, pediatric subspecialties and high-risk baby support. |
| Cardiovascular care | Consolidation announcement mentions cardiovascular services and upgraded infrastructure. | Cardiology, heart attack care, cardiac surgery pathway and cardiovascular follow-up. |
| Surgery | Upgraded operating theatres and surgical units. | General surgery, bariatric, gynecological surgery, orthopedics and other surgical care. |
| Musculoskeletal care | Musculoskeletal services are mentioned in the consolidation announcement. | Orthopedics, sports injury, spine, physiotherapy and rehabilitation. |
| Ophthalmology | Ophthalmology is mentioned in the consolidation announcement and listed in doctor/specialty pages. | Eye examination, vision issues, glaucoma, retina and related eye care. |
| Diagnostics | Radiology, nuclear medicine, laboratory medicine and advanced diagnostic services. | Imaging, lab tests, cancer diagnosis, cardiac tests and specialist reports. |
Insurance and direct billing after the transition
Mediclinic Airport Road Hospital says it has direct billing facilities with most insurance companies in Abu Dhabi, including international brokers. It also says patients must carry a valid insurance card to use direct billing.
The insurance page lists many accepted networks and plans, including ADNIC, Aetna, Al Buhaira, Al Madallah, Daman, Dubai Insurance, FMC, GIG/AXA, Globemed, Health 360, Inayah, MedNet, MetLife, MSH, NAS, Neuron, Nextcare, NGI, Sukoon/Oman, SAICO and Vidal/Globalnet.
| Insurance situation | What to ask | Why it matters |
|---|---|---|
| Old Al Noor patient | “Is my old approval valid at Airport Road after transfer?” | Approval may be tied to provider, service date or location. |
| New appointment | “Is my card accepted for this exact doctor and department?” | Coverage can differ by doctor, specialty and plan tier. |
| Tests and scans | “Are labs, imaging and medicine approved separately?” | Consultation may be approved while tests need separate approval. |
| Daman / Thiqa | “Is this service covered under my exact card and benefit level?” | Daman/Thiqa rules can vary by service and plan. |
| Cash-paying patient | “Can Mediclinic give a cost estimate before treatment?” | Mediclinic says Airport Road can assist cash-paying patients with cost estimations. |
| Insurance department | Call 02 494 4804 or 02 494 4809 for more details. | These numbers are listed for Airport Road insurance department enquiries. |
If a claim is rejected, ask for the rejection reason in writing. Save approval messages, invoices, reports and hospital replies before contacting your insurer or DoH.
Emergency care: when not to wait for an appointment
Mediclinic Airport Road Hospital provides inpatient and outpatient services seven days a week, including a 24-hour Emergency department. The old Al Noor pages also list emergency number 999/998.
If symptoms are serious, go to the nearest emergency department or call emergency services. Do not wait for Al Noor transition support.
Call 999/998 for police/ambulance emergency support in the UAE and 997 for fire/civil defence. Go to emergency for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- For Airport Road emergency guidance, outpatient guidance lists 02 494 4430, 02 494 4773 and 056 752 5459.
- Emergency patients are usually seen by medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- If available, carry Emirates ID, insurance card, medicine list and allergy information.
- After the patient is stable, ask billing about itemized charges and approval status.
Medical reports, records and Malaffi
The old Al Noor menu included medical reports, and the current Airport Road site includes a medical reports page. Because of the transition, patients should confirm where their report request is handled now.
Abu Dhabi also uses Malaffi, the emirate-wide health information exchange that connects public and private healthcare providers and creates unified patient records.
Call 800 2027 or email info@mediclinic.ae and ask where old Al Noor medical reports are now processed.
Use the Airport Road medical reports route for current report requests and doctor summaries.
- Carry Emirates ID or passport.
- Use the same registered mobile/email where possible.
- Give hospital file number if available.
- Ask if there is a report fee or processing time.
- If a representative is collecting records, ask what authorisation and ID are required.
- Bring old reports even if records may appear in Malaffi.
Parking, taxi and arrival tips
For the old Al Noor location, users commonly remember Khalifa Street / Al Danah. For current appointment and transferred services, Mediclinic Airport Road Hospital is located next to Zayed Sports City.
Because these are different locations, always confirm where your appointment is before starting the trip.
| Arrival situation | Best route | Tip |
|---|---|---|
| Old Al Noor follow-up | Call first before travelling to Khalifa Street. | Ask whether the doctor/service/report desk has moved to Airport Road. |
| New appointment | Most users should confirm Airport Road Hospital location. | Use “Mediclinic Airport Road Hospital, next to Zayed Sports City.” |
| Taxi / ride app | Best if you do not want parking stress. | Put the exact location in the ride app and mention hospital entrance/drop-off. |
| Private car | Families, elderly patients, children, maternity and report-heavy visits. | Leave extra time for Abu Dhabi traffic, parking and registration. |
| Emergency | Use nearest emergency department or ambulance. | Do not drive around searching old locations during a serious emergency. |
“Is my appointment at Airport Road or the old Al Noor location? Where should patients park today, is valet/drop-off available, and which entrance should I use?”
Abu Dhabi government help, insurance complaints and patient support
Mediclinic is a private healthcare provider, but Abu Dhabi government services can help patients with emergency numbers, insurance issues, medical complaints and patient-record continuity.
| Need | Official route | How it helps |
|---|---|---|
| Ambulance / emergency | 999/998 | Use for urgent ambulance or emergency help in the UAE. |
| Fire / civil defence | 997 | Use for fire, smoke or civil defence emergency. |
| DoH Abu Dhabi support | 800555 | Department of Health Abu Dhabi lists health insurance and medical error complaint categories. |
| Health insurance complaint | DoH insurance complaint route | Use if insurance approval, rejection, network or billing issues remain unresolved. |
| Medical error concern | DoH medical error complaint route | Use after collecting reports, invoices, dates, doctor names and hospital response. |
| Malaffi records | Malaffi Abu Dhabi | Helps connected providers access patient records across Abu Dhabi healthcare facilities. |
Keep appointment messages, invoices, doctor name, date, diagnosis, reports, prescriptions, discharge summary, insurance approval/rejection and Mediclinic’s written response before contacting DoH.
Mediclinic Al Noor and Airport Road Hospital map
Because Al Noor services are transitioning, this article includes both the legacy Al Noor search location and the current Airport Road route. Always confirm the appointment location before travelling.
Current route: Mediclinic Airport Road Hospital
Open Mediclinic Airport Road Hospital in Google Maps
Legacy search location: Mediclinic Al Noor Hospital
Mediclinic Airport Road Hospital video overview
No stable official Al Noor-specific video was found in the available results. Because Al Noor services are being consolidated into the Airport Road campus, this related Airport Road video is included for visual orientation only.
Confirm live appointment location, doctor schedule, fees, insurance and parking by phone before visiting.
Related video: Mediclinic Airport Road Hospital Abu Dhabi UAE.
Local insider tips for Mediclinic Al Noor patients
- Do not travel to Khalifa Street without confirming. Al Noor services are being phased into Airport Road.
- Use 800 2027 for transition questions. This is the number Mediclinic listed for patient support and queries.
- Use 800 2000 for Airport Road appointments. Ask for exact doctor timing and location.
- Arrive 15 minutes early. Mediclinic advises early arrival for outpatient formalities.
- Cancel if you cannot attend. Not showing up wastes a slot that another patient could use.
- Ask if your old approval still applies. Insurance approvals may depend on facility/location and date.
- Carry old reports. Even with Malaffi, old documents help doctors make faster decisions.
- For maternity, ask which campus handles delivery. Confirm LDR, NICU, scans and package terms.
- For oncology, ask about the expanded Airport Road cancer centre. Confirm radiotherapy, nuclear medicine and chemotherapy appointment pathway.
- For emergency, go nearest. Do not spend time checking transition status during a serious emergency.
FAQs about Mediclinic Al Noor Hospital
Is Mediclinic Al Noor Hospital still open?
Mediclinic announced that Mediclinic Al Noor Hospital is being gradually phased out and consolidated into the expanded Mediclinic Airport Road Hospital campus. Patients should call 800 2027 or email info@mediclinic.ae before travelling to the old Al Noor location.
What is the Mediclinic Al Noor Hospital phone number?
Legacy Al Noor pages show 800 2000 and 02 626 4440. For current Al Noor transition support, Mediclinic lists 800 2027 and info@mediclinic.ae.
Where was Mediclinic Al Noor Hospital located?
Mediclinic Al Noor Hospital was located on Khalifa Street, next to First Abu Dhabi Bank, in Al Danah, Abu Dhabi. Current services and appointments may now be handled through Mediclinic Airport Road Hospital.
Where is Mediclinic Airport Road Hospital located?
Mediclinic Airport Road Hospital is located on Airport Road, next to Zayed Sports City, Abu Dhabi. The contact page lists PO Box 48481, Abu Dhabi, UAE.
How do I book an appointment after the Al Noor transition?
For Al Noor transition questions, call 800 2027. For Mediclinic Airport Road Hospital appointments, call 800 2000 or request an appointment digitally. Confirm the exact location before travelling.
Which doctors were listed at Mediclinic Al Noor Hospital?
The legacy Al Noor doctor page listed 135 doctors across specialties such as internal medicine, pediatrics, neurology, dentistry, general surgery, OB-GYN, anaesthesia, cardiology, ENT, dermatology, urology and more. Current availability should be checked through Mediclinic support.
Does Mediclinic Airport Road Hospital have 24-hour emergency?
Yes. Mediclinic Airport Road Hospital provides inpatient and outpatient services seven days a week, including a 24-hour Emergency department. For life-threatening emergencies in the UAE, call 999/998.
Does Mediclinic accept insurance?
Mediclinic Airport Road Hospital has direct billing facilities with many insurance companies in Abu Dhabi. Patients must carry a valid insurance card, and coverage depends on plan, network, service and approvals.
How much is consultation at Mediclinic Al Noor or Airport Road?
Mediclinic does not publish one fixed consultation fee for every doctor and specialty. Fees can vary by doctor, department, insurance, tests and follow-up rules. Call before booking for current pricing.
What should old Al Noor patients do for reports or follow-up?
Old Al Noor patients should call 800 2027 or email info@mediclinic.ae and ask where their report request, doctor follow-up, insurance file or appointment is now handled.
Final takeaway
The most important point is simple: Mediclinic Al Noor Hospital is no longer a normal “just go there” hospital listing. Mediclinic is consolidating Al Noor into the expanded Airport Road campus.
Before any visit, confirm the current location, doctor timing, fee, insurance approval and report route. Use emergency care immediately for serious symptoms.