Mediclinic City Hospital North Wing: Dubai Healthcare City cancer centre, appointment, parking and map guide
Mediclinic City Hospital North Wing is the Building 35 side of the Mediclinic City Hospital campus in Dubai Healthcare City. It is best known for the Mediclinic City Hospital Comprehensive Cancer Centre.
This guide covers what patients usually need before visiting: phone numbers, appointment steps, oncology services, doctor search, consultation and package cost questions, parking, valet, metro access, insurance, medical reports, government help, Google Map and official video.
For Mediclinic City Hospital, call 800 1999 or 04 435 9900. For the Comprehensive Cancer Centre in North Wing, official pages list 04 555 9111 and 04 555 9110.
Mediclinic City Hospital North Wing is not usually searched as a separate general hospital. It refers mainly to the North Wing building of Mediclinic City Hospital, where the Comprehensive Cancer Centre is located. For general emergency, maternity, OPD and hospital services, patients may still be directed to the main City Hospital building.
Mediclinic City Hospital North Wing address and phone number
The North Wing is inside the Dubai Healthcare City medical district. Use the exact building name when booking taxis, oncology appointments, radiotherapy visits, PET/CT scans or chemotherapy sessions.
| Detail | Official information | How patients should use it |
|---|---|---|
| North Wing location | Dubai Healthcare City, Mediclinic City Hospital North Wing, Building 35, P.O. Box 505004, Dubai, UAE | Use for Comprehensive Cancer Centre, radiotherapy, nuclear medicine, oncology and related North Wing services. |
| Main hospital location | Mediclinic City Hospital, Dubai Healthcare City, P.O. Box 505004, Dubai, UAE | Use for general City Hospital services, emergency, main OPD, maternity, surgery and inpatient support. |
| Mediclinic City Hospital phone | 800 1999 / 04 435 9900 | Use for general appointments, doctor booking, service transfer and main hospital enquiries. |
| Comprehensive Cancer Centre phone | 04 555 9111 / 04 555 9110 | Use for North Wing oncology, radiotherapy, nuclear medicine, PET/CT and cancer centre-related enquiries. |
| Appointment email | appointments@mediclinic.ae | Use for non-urgent appointment requests if you prefer written confirmation. |
| General enquiry email | enquiries@mediclinic.ae | Use for general questions when the request is not urgent. |
| Telemedicine email | telemed@mediclinic.ae | Use for telemedicine-related queries when suitable for your case. |
| Emergency number | 999 / 998 listed in Mediclinic footer; UAE ambulance is 998 | For life-threatening symptoms, call 998 ambulance or go to the nearest emergency department. |
What is Mediclinic City Hospital North Wing?
The North Wing opened in September 2016 as part of the Mediclinic City Hospital campus. It is especially important for patients searching cancer care, radiotherapy, PET/CT, chemotherapy and oncology doctors in Dubai Healthcare City.
The North Wing houses Mediclinic City Hospital’s Comprehensive Cancer Centre, described by Mediclinic as Dubai’s advanced facility for cancer diagnosis and treatment.
The cancer centre includes radiotherapy, PET/CT, nuclear medicine, breast imaging, pathology and oncology treatment support.
Mediclinic’s City Hospital service page also lists extended dialysis, rehabilitation and physiotherapy, plus orthotics/prosthetics services in the North Wing.
If your appointment is for oncology, chemotherapy, radiotherapy, nuclear medicine, PET/CT or cancer centre consultation, ask specifically: “Is my appointment in Building 35, North Wing, or the main City Hospital building?”
Mediclinic City Hospital North Wing appointment booking
Mediclinic appointments can be scheduled through the call centre, digital appointment request, app support and hospital contact routes. For North Wing, confirm whether you are booking with the Comprehensive Cancer Centre or the main City Hospital.
- Choose the right building. Cancer centre and North Wing services usually mean Building 35; general hospital, emergency and many OPD services may be in the main building.
- Call Mediclinic. Use 800 1999 for Dubai appointments or 04 555 9111 for the Comprehensive Cancer Centre.
- Use official booking if preferred. Open the Mediclinic appointment page.
- Ask for department and doctor. Say whether you need oncology, radiotherapy, medical oncology, nuclear medicine, breast centre, paediatric oncology, physiotherapy, dialysis or another service.
- Confirm timing and arrival. Mediclinic asks outpatients to arrive 15 minutes before appointment time.
- Do not arrive late. Late patients may be treated as walk-ins, with longer wait, or the visit may need rescheduling.
- Confirm insurance first. Ask whether your card is accepted for the doctor, treatment, scan or chemotherapy/radiotherapy pathway.
- Carry documents. Bring Emirates ID/passport, insurance card, referral, biopsy/histology results, imaging, lab results, previous treatment summary and current medicines list.
“I need Mediclinic City Hospital North Wing / Building 35. Please confirm the doctor, department, building, appointment time, consultation fee, insurance approval, parking route and whether I should bring old scans or biopsy reports.”
Mediclinic City Hospital North Wing fees, appointment charges and packages
Mediclinic does not publish one fixed consultation fee for every City Hospital or North Wing doctor. Fees can change by doctor, specialty, insurance card, approval status, tests, scans, chemotherapy, radiotherapy, day-care treatment and admission.
However, some public Mediclinic package and report prices are visible. Use them as a starting point only and call before booking.
| Cost area | What is publicly useful? | What to ask before paying |
|---|---|---|
| Doctor consultation | No single public fee for every doctor/specialty. | “What is the consultation fee for this exact doctor and is follow-up included?” |
| Oncology consultation | Doctor fee may depend on medical oncology, radiation oncology, breast surgery, haematology, nuclear medicine or paediatric oncology. | “Is this consultation covered by insurance and does it need referral/pre-approval?” |
| Radiotherapy / chemotherapy | Cost depends on treatment plan, cycles/fractions, drugs, planning scans and insurance approval. | “Please explain the treatment estimate, approval process, exclusions and co-pay.” |
| PET/CT or nuclear medicine | Procedure type, tracer, timing, preparation and reporting can affect cost. | “Do I need fasting, medication changes, approval or previous imaging?” |
| Essential Health Package | Includes physician consultation, exam/history, FBC, lipid profile, Vitamin D, urine, vision, liver tests, potassium, creatinine, FBS, A1C, results discussion and report. | “Is the 20% offer still active, is it self-pay only, and what is the final price today?” |
| Comprehensive Health Package | Adds more tests such as ECG, abdomen ultrasound, TSH, stool FIT, urea nitrogen, chest X-ray, B12, PSA/PAP smear and calcium. | “Which tests are included for male/female patients, and is mammogram extra?” |
| Executive Plus Package | Adds treadmill stress test, uric acid, ferritin and dietitian consultation. | “Do I need fasting, appointment slots, and how long will the full package take?” |
| Mammogram add-on | Mediclinic lists mammogram add-on for women aged 40+ at AED 375 under package add-ons. | “Is the mammogram add-on suitable for me and available at City Hospital/North Wing?” |
| Gut Microbiome Wellness Package | Mediclinic lists package price AED 850, regular price AED 1,360. | “Is this available now and is the consultation virtual or in-person?” |
| Paediatric Health Check-up Package | Mediclinic lists Dubai price AED 1,310 for ages 3 to 18. | “Is this package available at City Hospital and what documents should parents bring?” |
| Medical report | Mediclinic City Hospital lists medical report issue time as two to five working days for AED 100. | “Do I need a release form and can the report be collected or sent?” |
Mediclinic states promotional health-package discounts are for self-pay package purchases and are not applicable to services covered by insurance or reimbursable at the discounted rate. Confirm current rules before payment.
Mediclinic City Hospital North Wing doctors and schedule guidance
The Comprehensive Cancer Centre doctor page lists 45 doctors across oncology-related and supporting specialties. The broader Mediclinic City Hospital doctor directory lists 267 doctors across many specialties.
Doctor schedules are not safely fixed inside a directory article because doctors may rotate, take leave, change clinics or limit appointments by procedure day. The useful patient action is to confirm doctor, department, building and timing by call before travelling.
| Search intent | Official doctor/service route | Useful names/services seen on official pages |
|---|---|---|
| Oncologist at North Wing | Comprehensive Cancer Centre doctor search | Examples listed include Dr. Saeed Rafii, Dr. Shaheenah Dawood, Dr. Fadi Mikhael, Dr. Rana Mahmood, Dr. Patrizia Porcu and Dr. Maryam Aslani. |
| Radiation oncology | Radiotherapy / radiation oncology clinic | Ask if your visit is for first consultation, treatment planning, CT simulation, brachytherapy or follow-up. |
| Breast Centre | Breast imaging, breast surgery and oncology team | Examples listed include Dr. Alexandra Economacos for breast imaging and Dr. Annett Al Hamadi for breast surgery. |
| Paediatric oncology | Paediatric oncology at CCC | Dr. Abdulrahman Al Jassmi is listed under paediatric oncology on the doctor page. |
| Nuclear medicine / PET CT | Nuclear medicine and PET CT unit | Ask preparation, fasting, tracer timing, old scans, report timing and insurance approval. |
| General City Hospital doctors | Main Mediclinic City Hospital doctor search | Search by specialty such as cardiology, endocrinology, gastroenterology, neurology, obstetrics, paediatrics, orthopaedics, radiology, urology or emergency medicine. |
Use the official Comprehensive Cancer Centre doctor page for North Wing oncology doctors and the City Hospital doctor page for the broader hospital directory.
Comprehensive Cancer Centre services at North Wing
The North Wing’s main patient value is the Comprehensive Cancer Centre. Mediclinic describes it as the first centre of its kind in Dubai to combine diagnostic procedures with surgery, medical oncology and radiation therapy.
| Service | What it covers | Before your visit |
|---|---|---|
| Medical Oncology | Chemotherapy, immunotherapy, endocrine therapy, targeted therapies, supportive therapy and palliative care. | Carry biopsy/histology, staging scans, previous treatment notes, medicine list and insurance approval details. |
| Chemotherapy Ward | Chemotherapy, immunotherapy, hormonal therapy, blood transfusions, injections and other cancer treatments. | Ask cycle timing, expected duration, pre-medication, blood-test requirements and parking plan. |
| Radiotherapy | TrueBeam linear accelerator, CT simulator, IMRT, VMAT, RAPID Arc, SRS, SBRT, respiratory gating and brachytherapy. | Ask if the visit is consultation, simulation, planning, treatment session or follow-up. |
| Nuclear Medicine and PET CT | Diagnostic and therapeutic procedures including PET/CT, SPECT/CT, and molecular imaging for cancer and other conditions. | Ask fasting rules, tracer timing, diabetes instructions, pregnancy/breastfeeding precautions and report timing. |
| Breast Centre | Breast imaging, mammography, breast surgery and cancer pathway support. | Bring previous mammogram/ultrasound/MRI reports and biopsy results if available. |
| Paediatric Oncology | Cancer care for children where appropriate. | Parents should carry Emirates ID/passport, insurance, previous reports, medicines and vaccination/medical history. |
| Supportive Care | Psychology, nutrition, physiotherapy, pain clinic and supportive/palliative care. | Ask if these are included in your treatment plan or need separate appointment/approval. |
| Tumour Board | Multidisciplinary review with relevant specialists to plan treatment. | Ask whether your case will be discussed and when the treatment plan will be explained. |
Opening times listed for key oncology units
- Oncology Outpatient Clinic: Sunday to Friday, 08:00–18:00.
- Chemotherapy Ward: Monday to Friday, 08:00–18:00.
- Nuclear Medicine: Monday to Friday, 08:00–17:00.
Treatment guide by patient need
This table turns the official service list into a practical “where should I start?” guide.
| Patient search / need | Where to start | What to carry or ask |
|---|---|---|
| “Mediclinic City Hospital North Wing cancer centre” | Comprehensive Cancer Centre, Building 35 | Ask for oncology department, doctor name, building entrance, insurance approval and old records needed. |
| Breast lump, mammogram, breast cancer review | Breast Centre / Breast Imaging / Breast Surgery | Carry old mammogram, ultrasound, MRI, biopsy and pathology reports. |
| Chemotherapy appointment | Medical Oncology / Chemotherapy Ward | Ask treatment duration, pre-chemo blood tests, arrival time, side-effect contact and approval status. |
| Radiotherapy appointment | Radiotherapy Unit | Ask if the appointment is consultation, CT simulation, treatment planning or actual radiotherapy session. |
| PET CT scan | Nuclear Medicine / PET CT | Ask fasting time, diabetes medicine rules, tracer timing, report timing and if old scans are needed. |
| Second opinion for cancer | Oncology outpatient clinic | Carry diagnosis, pathology, scans, treatment summary and medication list. |
| Dialysis search | Extended dialysis unit / kidney care pathway | Ask whether the service is in North Wing or main hospital, and whether referral/approval is needed. |
| Rehabilitation after surgery/cancer treatment | Physiotherapy and rehabilitation | Ask if sessions need separate referral or insurance approval. |
| Emergency symptoms | Main City Hospital emergency / UAE ambulance | For severe symptoms, do not wait for oncology OPD; use emergency care. |
Mediclinic City Hospital North Wing insurance and direct billing
Mediclinic City Hospital says it has direct billing facilities with most insurance companies in Dubai including international brokers. It also warns that patients should check coverage, limits and exclusions with their insurer or third-party provider.
Mediclinic states a valid insurance card must be carried to use direct billing facilities.
Mediclinic notes that all admissions require pre-authorisation and protocols may take one hour to seven days.
Common exclusions can include routine checks, screening tests, medical appliances, circumcision, dialysis and other items depending on policy.
| Insurance area | Examples shown on Mediclinic insurance page | Patient action |
|---|---|---|
| Major insurers/TPAs | Daman, Daman Thiqa, DubaiCare, Aetna, AXA, BUPA, Cigna, Globemed, Inayah, MedNet, NAS, Neuron, Nextcare, Oman Insurance, SAICO and others. | Do not rely only on the logo. Confirm your exact plan/network before visit. |
| Government-linked plans | Daman Thiqa, SAADA under Nextcare, Neuron Government of Dubai ENAYA scheme, DEWA and other listed networks appear in the insurance list. | Eligibility and coverage depend on your card, plan category and approval rules. |
| Oncology approval | Specialist consultation, PET/CT, chemotherapy, immunotherapy, radiotherapy and admission may need approval. | Ask for written approval status before starting planned treatment where possible. |
| Cash/self-pay | Health packages and some screenings may be self-pay only. | Ask if the package can be submitted to insurance. Promotional package discounts may not be reimbursable. |
“My appointment is at Mediclinic City Hospital North Wing / Building 35. Is this doctor, scan, chemotherapy, radiotherapy or day-care treatment covered under my exact plan, and is pre-approval already issued?”
Parking, valet and metro access
Parking is one of the most important practical questions for North Wing patients because oncology, PET/CT, chemotherapy and radiotherapy visits can take time.
| Arrival option | Official detail | Patient tip |
|---|---|---|
| Basement parking | Visitor parking is available in the basement of both Mediclinic City Hospital and Mediclinic City Hospital North Wing. | For North Wing, use Building 35 / Cancer Centre direction and allow extra time before treatment. |
| Valet parking | Valet parking is available at the front entrance of both buildings at AED20. | Useful for elderly patients, oncology patients, patients after chemo, people in pain or families with children. |
| Metro | Mediclinic City Hospital and the CCC are accessible by foot from Dubai Healthcare City Metro Station on the Green Line. | Good for visitors who can walk comfortably. Avoid metro for weak, post-treatment or mobility-limited patients. |
| Taxi / ride app | Use Dubai Healthcare City, Building 35, Mediclinic City Hospital North Wing. | Tell the driver it is the North Wing / Comprehensive Cancer Centre, not only “Mediclinic City Hospital.” |
| Drop-off | Front entrance valet/drop-off is available at both buildings. | Drop patient first; one adult can handle parking or valet payment. |
If the patient has chemotherapy, radiotherapy, PET/CT or mobility issues, use valet or drop-off first. Do not make the patient walk from metro or far basement parking unless they are fully comfortable.
Medical reports, lab results and radiology reports
Mediclinic City Hospital states that lab and radiology results are usually discussed at follow-up. Routine reports usually take three days to reach the doctor if there is no follow-up, while some blood tests may take up to two weeks.
| Report type | Official process / timing | What to do |
|---|---|---|
| Lab reports | Laboratory results are released only to the patient and are not emailed or faxed unless a Release of Medical Information form is submitted. | Ask whether report discussion is part of follow-up or if you need a separate appointment. |
| Radiology reports | Radiology reports are shared with the referring doctor; some are same day and some take one or two days. | Ask if you can collect images on CD and report from radiology. |
| Medical report | Medical report requires a Request for Release of Medical Information form and is issued within two to five working days for AED 100. | Ask reception for the form or use the official medical reports page. |
| Oncology records | For second opinions, treatment transfer or insurance approval, you may need pathology, imaging, treatment summary, chemo/radiotherapy plan and doctor report. | Request documents early because oncology paperwork can take time. |
DHA and government help for patients
Mediclinic City Hospital North Wing is a private healthcare facility. Free treatment or government benefit is not automatic. What patients may get depends on insurance, Dubai government schemes such as Enaya/Saada where eligible, employer coverage, Thiqa/Abu Dhabi-related coverage where applicable, medical necessity and approval rules.
| Need | Official route | How it helps |
|---|---|---|
| Medical emergency | UAE emergency numbers | Call 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Insurance complaint | DHA unified insurance complaint system | Free service for insured members to submit feedback, complaints or disputes against insurance companies. |
| Medical complaint | DHA Submit Medical Complaint | Free service for patients/caregivers to apply for a complaint against a healthcare professional or facility. |
| Dubai government insurance plans | Check your insurance card / HR / insurer / TPA | Mediclinic insurance list includes some government-linked plan names, but eligibility and network rules depend on your card. |
| Official documents for complaint | Hospital report + invoices + approvals + DHA route | Keep bills, approval/rejection messages, doctor names, dates, reports and written hospital responses. |
No public source confirms universal free treatment at Mediclinic City Hospital North Wing for all patients. Benefits depend on insurance, government scheme eligibility, emergency rules, approval status and clinical need.
Emergency guidance near Mediclinic City Hospital North Wing
For severe symptoms, do not wait for an oncology appointment, routine OPD booking or email response. Use emergency care first.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Mediclinic City Hospital has emergency links in the main hospital site.
- North Wing cancer centre visits should not replace emergency care for unstable symptoms.
- For cancer patients, fever after chemotherapy can be urgent; call the treating team or emergency service immediately.
- Bring Emirates ID, insurance card, medication list and oncology treatment summary if available, but do not delay emergency help to collect documents.
Mediclinic City Hospital North Wing Google Map
Use this map for orientation. Open live navigation before leaving because Dubai Healthcare City parking entrances and building access can be confusing for first-time visitors.
Mediclinic City Hospital Comprehensive Cancer Centre video
This official Mediclinic Middle East video is useful for patients who want a quick visual overview of the Comprehensive Cancer Centre connected with the North Wing.
Use the video for orientation only. Appointment timing, doctor availability, treatment plan, fees, approvals and parking should be confirmed directly before visiting.
Local insider tips before visiting North Wing
- Say “Building 35” when booking. This avoids confusion between the main hospital and North Wing.
- For cancer care, carry everything. Biopsy, histology, old scans, treatment summaries and medication lists can change the visit quality.
- For PET/CT, ask preparation rules. Fasting, diabetes medication and tracer timing can affect your appointment.
- For chemotherapy, ask how long the visit takes. Some visits involve blood tests, doctor review, pharmacy preparation and infusion time.
- For radiotherapy, ask what stage you are booking. Consultation, simulation, planning and treatment sessions are different.
- Use valet for weak patients. AED20 valet may be worth it for oncology, elderly or mobility-limited patients.
- Reach early. Mediclinic asks outpatients to arrive 15 minutes early; cancer treatment visits may need even more buffer.
- Save approval proof. Keep insurance approval, appointment SMS, treatment plan and invoice screenshots.
- Ask report timing before leaving. Some reports are same day; others take one to three days or longer.
- Do not wait in emergency symptoms. Fever after chemo, severe bleeding, chest pain, breathlessness or neurological symptoms need urgent guidance.
FAQs about Mediclinic City Hospital North Wing
Where is Mediclinic City Hospital North Wing located?
Mediclinic City Hospital North Wing is located at Building 35, Dubai Healthcare City, Dubai, UAE. It is connected with Mediclinic City Hospital’s Comprehensive Cancer Centre.
What is Mediclinic City Hospital North Wing phone number?
For Mediclinic City Hospital, call 800 1999 or 04 435 9900. For the Comprehensive Cancer Centre in North Wing, official pages list 04 555 9111 and 04 555 9110.
Is Mediclinic City Hospital North Wing the same as Mediclinic City Hospital?
It is part of the same Mediclinic City Hospital campus, but North Wing usually refers to Building 35, where the Comprehensive Cancer Centre and related services are located.
What services are available in Mediclinic City Hospital North Wing?
North Wing is especially known for the Comprehensive Cancer Centre, including medical oncology, radiotherapy, nuclear medicine and PET CT, breast centre, chemotherapy ward, supportive care, rehabilitation, physiotherapy, dialysis and orthotics/prosthetics support.
How do I book an appointment at Mediclinic City Hospital North Wing?
Call 800 1999 for Dubai appointments or 04 555 9111 for the Comprehensive Cancer Centre. You can also use the official Mediclinic appointment page, but confirm the building, doctor, department and insurance approval before travelling.
Does Mediclinic City Hospital North Wing have parking?
Yes. Mediclinic states visitor parking is available in the basement of both Mediclinic City Hospital and Mediclinic City Hospital North Wing. Valet parking is available at the front entrance of both buildings for AED20.
Is Mediclinic City Hospital North Wing near metro?
Yes. Mediclinic states the hospital and Comprehensive Cancer Centre are accessible by foot from Dubai Healthcare City Metro Station on the Green Line.
How much is consultation at Mediclinic City Hospital North Wing?
Mediclinic does not publish one fixed consultation fee for every North Wing doctor or department. Fees depend on doctor, specialty, insurance, tests, scans and treatment plan. Call before booking for current price and co-pay.
Does Mediclinic City Hospital North Wing accept insurance?
Mediclinic City Hospital has direct billing with many insurance companies and TPAs. Coverage depends on your exact card, plan, network, doctor, treatment, pre-authorisation and exclusions.
How do I get medical reports from Mediclinic City Hospital?
Mediclinic says medical reports require a Request for Release of Medical Information form and are issued within two to five working days for AED 100. Lab and radiology reports may have separate timelines.
Final patient checklist
- Confirm whether your visit is in Building 35 North Wing or the main City Hospital building.
- Call 800 1999 or the cancer centre number before travelling.
- Ask doctor name, appointment time, consultation fee and insurance approval.
- Carry Emirates ID/passport, insurance card, reports, scans, biopsy/histology and treatment notes.
- Use basement parking or AED20 valet if the patient is weak or mobility-limited.
- Use Dubai Healthcare City Metro only if walking is comfortable.
- Use 998 ambulance for life-threatening symptoms.