Dubai eye specialist guide: appointments, retina, LASIK, cataract, children’s eye care and map
Moorfields Eye Hospital Dubai is a specialist eye hospital in Dubai Healthcare City. This guide is built for quick patient decisions: how to book, which eye service to choose, what doctors to ask for, what fees and insurance questions matter, where to park, and when an eye problem should be treated as urgent.
For severe trauma, stroke symptoms, collapse, major bleeding or life-threatening illness, call UAE ambulance 998 or go to the nearest emergency department. For eye-specific concerns, call Moorfields first and explain the symptoms clearly.
Moorfields Eye Hospital Dubai quick answer
| User question | Direct answer | Best action |
|---|---|---|
| How do I call Moorfields Dubai? | Call +971 4 429 7888. | Ask for the correct eye specialty, doctor timing, fee and insurance coverage. |
| Where is it? | Al Razi Building 64, Block E, Floor 3, Dubai Healthcare City, Dubai. | Use “Moorfields Eye Hospital Dubai Healthcare City” in maps. |
| Can I book online? | Yes, Moorfields has an appointment request page. | Use the form, then keep your phone ready for confirmation or call directly. |
| Is it for adults and children? | Yes. Moorfields lists specialist eye care for children and adults. | For children, ask for paediatric ophthalmology, orthoptist or squint clinic if relevant. |
| Are fees published? | No single public consultation fee is shown for every doctor and service. | Ask the fee, insurance co-pay, scan cost and procedure estimate before visiting. |
| Is there a video? | Yes, an official patient-journey video is available. | Watch it for visit flow, then confirm current appointment and fee details by phone. |
Moorfields Eye Hospital Dubai address, phone and contact details
| Detail | Information | Patient use |
|---|---|---|
| Hospital name | Moorfields Eye Hospital Dubai | Use the full name because there are Dubai and Abu Dhabi Moorfields locations. |
| Address | Al Razi Building 64, Block E, Floor 3, Dubai Healthcare City, Dubai, UAE | Best for taxi, Google Maps, parking and appointment confirmation. |
| Official address wording | Moorfields Eye Hospital Dubai, Dubai Healthcare City, P.O. Box 505054, Dubai, UAE | Useful for formal records, insurance and referral letters. |
| Phone | +971 4 429 7888 | Use for appointment, doctor availability, fee and insurance confirmation. |
| Fax | +971 4 363 5339 | Only use if insurer, employer or clinic asks for faxed documents. |
| enquiries@moorfields.ae | Use for non-urgent written questions and document follow-up. | |
| MOH license | EGGI7G9C-091025 | Useful for formal verification and directory records. |
| Official website | moorfields.ae | Use for final appointment request, insurance page and current doctor profiles. |
Moorfields Eye Hospital Dubai opening hours
8:00 am to 8:00 pm.
8:30 am to 5:30 pm.
Closed.
Sunday to Friday: 9:00 am to 3:00 pm. Saturday closed. Always confirm during Ramadan, public holidays and UAE holiday periods before travelling.
How to book an appointment at Moorfields Eye Hospital Dubai
The official form is a preliminary appointment request. If the case is urgent, time-sensitive or insurance-dependent, call directly instead of relying only on the form.
- Decide the reason for visit. Examples: cataract, glaucoma, retina, LASIK, dry eye, red eye, child squint, diabetic eye check, cornea, eyelid surgery or executive screening.
- Use the official form. Open Moorfields appointment request.
- Select Dubai branch. Do not accidentally choose Abu Dhabi if your visit is for Dubai Healthcare City.
- Enter your active phone number. Keep your phone available for confirmation or clarification.
- Call if you need a specific doctor. Ask whether that doctor is in Dubai, which days they see patients, and whether your case needs a different specialist.
- Ask fee and insurance questions before travel. Consultation, scans, lenses, injections, laser and surgery may be billed differently.
- Plan transport carefully. Eye drops can blur vision after some exams, so do not assume you can drive after every appointment.
“I want an appointment at Moorfields Eye Hospital Dubai. My issue is _____. Please confirm the right specialist, doctor availability, consultation fee, insurance acceptance, expected tests, parking option and whether my eyes may be dilated.”
Moorfields Eye Hospital Dubai fees and cost questions
Moorfields does not publish one fixed consultation fee for every doctor, scan and procedure. That is normal for specialist eye care because cost depends on the eye condition, doctor, diagnostic tests, insurance approval and whether the visit leads to a procedure.
| Cost area | Why it can change | Ask this before visiting |
|---|---|---|
| Eye consultation | Consultant, visiting consultant, subspecialty, first visit, follow-up and insurance plan. | “What is the current consultation fee and my insurance co-pay for this exact doctor?” |
| Diagnostic tests | OCT, visual field, topography, biometry, fundus imaging, refraction or other scans may be separate. | “Which tests are likely today, and are they included or billed separately?” |
| LASIK / SMILE / PRK assessment | Suitability testing depends on corneal thickness, prescription, eye health and surgeon review. | “What is included in the assessment and what happens if I am not suitable?” |
| ICL / lens replacement | Usually elective/self-funded in many cases; insurance can vary by policy. | “What is the estimate, lens cost, follow-up plan and payment schedule?” |
| Cataract surgery | Lens type, eye measurements, surgeon, facility, insurance approval and follow-up affect cost. | “Which lens options are included and which are paid upgrades?” |
| Retina treatment | OCT, injections, laser, surgery, follow-ups and insurance approval can vary. | “Does my plan cover injections, scans and follow-up visits?” |
| Children’s eye care | May involve ophthalmologist, optometrist, orthoptist, glasses, patching or surgery plan. | “Will the child need dilation, orthoptic assessment or same-day tests?” |
Eye-care pricing changes with technology, lens choice, tests and insurance approval. For non-emergency care, confirm the current fee directly before you travel.
Moorfields Eye Hospital Dubai doctors and which specialist to ask for
Moorfields lists many ophthalmologists across Dubai and Abu Dhabi. Doctor availability can change, and some doctors may be visiting consultants, so always confirm Dubai branch timing before booking.
| Eye need | Dubai specialists found on official pages | Ask before booking |
|---|---|---|
| Retina, diabetic eye disease, macular disease | Dr. Ammar Safar, Dr. Fahd Quhill, Dr. Wajiha Kheir, Prof. Ziad Bashshur, Dr. Muhammad Amjad, Dr. Avinash Gurbaxani | Ask if OCT, injections, laser or surgery review may be needed. |
| Cataract | Dr. Luisa M. Sastre, Dr. Esmaeil Arbabi, Dr. Miguel Morcillo, Dr. Osama Giledi, Dr. Salman Waqar, Dr. Suhair Twaij, Dr. Muhammad Amjad | Ask about lens options, biometry, insurance approval and follow-up plan. |
| Glaucoma | Dr. Salman Waqar and glaucoma-focused Moorfields specialists | Ask if visual field, OCT, eye pressure testing or surgery assessment is needed. |
| Cornea and refractive surgery | Dr. Esmaeil Arbabi, Dr. Miguel Morcillo, Dr. Osama Giledi, Dr. Nadim Habash, Dr. David Clark Gritz | Ask about LASIK, SMILE, PRK, ICL, RLE, corneal thickness and dry-eye suitability. |
| Children’s eye care and squint | Dr. Irfan Khan, Dr. Imran Jawaid, Dr. Syed M. Asad Ali, Dr. Suhair Twaij, Dr. Christiane Al-Haddad, Dr. Alaa Bou Ghannam | Ask if the child needs ophthalmology, optometry, orthoptics, dilation or surgery review. |
| Oculoplastics and eyelids | Dr. Khalid Alkhayat, Dr. Qasiem Nasser and oculoplastic specialists | Ask if the issue is cosmetic, functional, tear-duct, eyelid or orbital. |
| Ocular oncology | Dr. Wajiha Kheir and oncology-focused eye specialists | Ask what reports, scans or referral documents should be sent before the visit. |
Use the official Moorfields medical team page to confirm current profiles and locations.
Moorfields Eye Hospital Dubai services list
The hospital’s services are easier to understand when grouped by patient intent instead of only specialty names.
Cataract, glaucoma, retina, cornea, dry eye, eye infection, red eye, refractive errors and general ophthalmology.
Paediatric ophthalmology, childhood cataract/glaucoma, lazy eye, squint, myopia control and red reflex screening.
Neuro-ophthalmology, ocular oncology, uveitis, genetic eye disease, aviation ophthalmology and complex corneal disease.
Cataract surgery, retina surgery, laser vision correction, corneal transplant, eyelid surgery and squint surgery.
Optical services, frames, prescription glasses, sunglasses and contact lens services.
Eye-related aviation medical assessment where appropriate with approved specialists.
Which condition or service should you choose?
| Your search / symptom | Likely Moorfields route | Useful preparation |
|---|---|---|
| Cloudy vision, glare, night driving problem | Cataract / general ophthalmology | Ask if biometry and lens discussion may happen on the same day. |
| High eye pressure, family history, side-vision loss | Glaucoma | Ask if OCT and visual field testing will be needed. |
| Diabetes, floaters, distorted lines, macular issue | Retina / medical retina | Carry diabetes records and previous OCT/fundus photos if available. |
| Child squint, lazy eye, eye turn, school vision issue | Paediatric ophthalmology / orthoptics | Bring glasses, school report and previous eye prescriptions. |
| LASIK, SMILE, PRK, glasses removal | Laser and refractive vision correction | Ask how long to stop contact lenses before assessment. |
| Not suitable for LASIK, high prescription | ICL / lens-based options / RLE assessment | Ask about suitability, lens choice, cost and recovery timeline. |
| Eye redness, infection, itchy eye, dry eye | General ophthalmology / cornea / ocular surface | Bring current drops and avoid self-starting steroid drops without a doctor. |
| Keratoconus, corneal scar, transplant query | Cornea service | Carry topography, old prescriptions and previous surgery notes. |
| Droopy eyelid, tear duct, eyelid lump, cosmetic eyelid | Oculoplastics | Ask if photos, tear function check or imaging is needed. |
| Eye tumor or unusual lesion | Ocular oncology | Send previous reports/scans before appointment when possible. |
LASIK, SMILE, PRK, ICL and lens replacement at Moorfields Dubai
Moorfields lists laser and refractive vision correction services for myopia, hypermetropia, astigmatism and presbyopia. Options include laser procedures such as LASIK, SMILE and PRK, and lens-based options such as ICL and refractive lens exchange.
| Option | What it is for | What to ask |
|---|---|---|
| LASIK / SMILE / PRK | Laser reshaping of the cornea to reduce dependence on glasses or contact lenses. | Am I suitable based on corneal thickness, dry eye, prescription and lifestyle? |
| ICL / phakic lens | Implantable lens option for some patients not suitable for laser eye surgery. | What lens is used, is it reversible, and what is the full cost? |
| Refractive lens exchange | Lens replacement option for selected patients, often elective/self-funded. | Which lens options are available and will I need reading glasses? |
| Assessment | Optometrist measures vision and performs detailed exams; surgeon reviews results. | How long does assessment take and can I drive after drops? |
| Recovery | LASIK/SMILE often improves within 24–48 hours; PRK can take longer; lens options may improve over days/weeks. | When can I return to work, screens, driving and exercise? |
Ask the hospital before your assessment whether you need to stop soft or hard contact lenses for a specific number of days. Contact lens wear can affect corneal measurements.
Children’s eye care at Moorfields Eye Hospital Dubai
Moorfields treats children and adults. For children, eye care may involve an ophthalmologist, optometrist and orthoptist working together, especially for squint, lazy eye, childhood cataract, paediatric glaucoma, myopia progression and red reflex concerns.
Eye misalignment in children or adults may need glasses, patching, exercises, monitoring or surgery.
Early detection matters because the brain can favour one eye if the condition is not treated.
Ask about myopia-control options and follow-up intervals for children with worsening short-sightedness.
Bring your child’s previous glasses, prescription history, school vision notes, birth/prematurity history if relevant, old reports, current drops and insurance card.
Executive eye health screening at Moorfields Dubai
Moorfields lists an Executive Eye Health Screening service designed for busy patients who want a structured eye check. The service highlights comprehensive screening for vision, glaucoma, cataract and retinal health.
| Screening feature | Why it matters |
|---|---|
| Vision, glaucoma, cataract and retinal health checks | Covers the eye problems many adults want screened before symptoms worsen. |
| Concise one-hour visit listed | Useful for busy patients, executives and travellers. |
| Private appointment setting | Supports comfort and confidentiality. |
| AI-guided assessments and digital imaging listed | Helpful for scan-first screening and documentation. |
| Valet service and dedicated personnel listed | Useful for patients who want smoother arrival and guided flow. |
Insurance at Moorfields Eye Hospital Dubai
Moorfields says it accepts major insurance providers in the UAE. But a listed insurer does not automatically mean every consultation, scan, injection, lens, laser, surgery or follow-up is covered.
Ask if your exact plan covers the exact doctor and Dubai branch.
OCT, visual fields, topography, imaging and biometry may need approval.
Ask if lens, laser, theatre, medication and follow-up are included.
- Call Moorfields and your insurer before planned treatment.
- Ask whether the hospital has direct billing for your plan.
- Ask whether consultation and tests are approved separately.
- Ask whether elective vision correction is self-funded.
- Keep approval number, invoices, medical reports and rejection messages.
Official insurance page: Moorfields insurance providers.
Parking, taxi and metro tips for Moorfields Eye Hospital Dubai
The Dubai branch is in Dubai Healthcare City, Al Razi Building 64, Block E, Floor 3. DHCC can be busy, so plan parking and transport before the appointment.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, children, elderly patients, surgery follow-up and patients carrying documents. | Arrive early and check Al Razi Building/DHCC parking signs for current access and payment rules. |
| Valet / assisted arrival | Executive screening, elderly patients, patients with blurry vision or post-procedure discomfort. | Ask Moorfields if valet/assisted arrival is available for your appointment type that day. |
| Taxi / ride app | Patients who may receive dilating drops or cannot safely drive after examination. | Use “Moorfields Eye Hospital Dubai Healthcare City, Al Razi Building 64, Block E.” |
| Metro | Patients comfortable walking from the DHCC area and not expecting blurred vision after drops. | Ask the hospital how far the nearest station/walking route is before relying on metro. |
| Airport visitor | Medical tourists and transit visitors. | Moorfields Private states the Dubai location is about 5.4 km from Dubai International Airport. |
Some eye exams use drops that can blur vision and increase light sensitivity. Bring sunglasses and consider taxi/ride app if tests or dilation are likely.
Dubai government help and patient support options
Moorfields is a private specialist eye hospital. Government support usually depends on emergency status, insurance, employer coverage, UAE programme eligibility or official approval. Do not assume free treatment unless your coverage confirms it.
| Need | Official/help route | What to do |
|---|---|---|
| Medical emergency | UAE ambulance 998 | Use for serious trauma, severe injury, sudden collapse or life-threatening symptoms. |
| Eye emergency but stable | Call Moorfields Dubai first | Explain sudden vision loss, severe pain, trauma, flashes/floaters or chemical exposure clearly. |
| Insurance issue | Your insurer / TPA / DHA route | Keep approval request, rejection reason, invoices and medical report. |
| Facility/professional concern | Dubai Health Authority support route | Collect dates, doctor name, invoice, reports and hospital response before filing. |
| Sick leave / medical certificate | Ask hospital and relevant UAE health authority process | Confirm whether certificate attestation is needed for your employer. |
| Medical tourism | Ask hospital international patient team / insurer | Confirm estimate, payment, follow-up and travel restrictions before booking flights. |
When eye symptoms need urgent help
Call the hospital, go to the nearest emergency department, or call 998 for ambulance depending on severity.
| Symptom | Why it matters | Action |
|---|---|---|
| Sudden loss of vision | Could signal retina, nerve, vascular or other serious eye condition. | Seek urgent assessment immediately. |
| Eye injury or chemical exposure | Delay can affect vision. | Use emergency care. For chemical exposure, rinse immediately and seek urgent help. |
| Flashes, new floaters, curtain/shadow | Can be a retinal tear or detachment warning. | Call urgently and ask for retina guidance. |
| Severe eye pain, headache, nausea, halos | Can be linked to high eye pressure or other urgent causes. | Do not wait for a routine slot. |
| Child with white pupil/red reflex concern | Needs prompt paediatric eye assessment. | Ask specifically for paediatric ophthalmology guidance. |
| Red painful eye after surgery | Post-surgery infection or inflammation needs urgent review. | Call the treating hospital or emergency line immediately. |
Moorfields Eye Hospital Dubai Google Map
Use this map for orientation, then open live navigation before leaving for current traffic, parking and entrance route.
What to expect during your visit
This official Moorfields UAE video explains the patient journey at Moorfields Eye Hospital Dubai. Watch it for visit flow, then call the hospital for current doctor, fee, insurance and timing confirmation.
Local insider tips before visiting Moorfields Dubai
Confirm doctor timing, fee, insurance and whether dilation/tests are expected.
Drops can make eyes light-sensitive after some exams.
Do not drive yourself if you may have blurred vision after dilation.
Old OCT, visual field, glasses prescription and surgery notes save time.
Bring current, old and reading glasses for better comparison.
Insurance may approve consultation but not scans, lenses or procedures.
FAQs about Moorfields Eye Hospital Dubai
Where is Moorfields Eye Hospital Dubai located?
Moorfields Eye Hospital Dubai is located in Al Razi Building 64, Block E, Floor 3, Dubai Healthcare City, Dubai, UAE.
What is the phone number for Moorfields Eye Hospital Dubai?
The Dubai phone number is +971 4 429 7888.
What are Moorfields Eye Hospital Dubai opening hours?
The listed opening hours are Monday to Thursday 8:00 am to 8:00 pm, Sunday and Friday 8:30 am to 5:30 pm, and Saturday closed. Ramadan timings may differ.
How do I book an appointment at Moorfields Eye Hospital Dubai?
You can request an appointment through the official Moorfields appointment page or call +971 4 429 7888. For urgent symptoms, call rather than relying only on the online form.
Does Moorfields Eye Hospital Dubai treat children?
Yes. Moorfields provides children’s eye care including paediatric ophthalmology, squint, lazy eye, progressive myopia and paediatric cataract or glaucoma assessment.
Does Moorfields Eye Hospital Dubai offer LASIK?
Yes. Moorfields lists laser and refractive vision correction options including LASIK, SMILE and PRK, plus lens-based options such as ICL and refractive lens exchange for selected patients.
How much is consultation at Moorfields Eye Hospital Dubai?
A fixed public consultation fee is not shown for every doctor and service. Call +971 4 429 7888 and ask for the current fee, insurance co-pay and expected scan costs for your exact appointment.
Does Moorfields Eye Hospital Dubai accept insurance?
Moorfields says it accepts major UAE insurance providers, but coverage depends on your exact plan, doctor, scan, procedure and approval requirement.
Can I drive after my eye appointment?
Not always. Some eye exams use dilating drops that can blur vision and cause light sensitivity. Ask before the visit and consider taxi or ride app if dilation or procedures are expected.
What should I bring to Moorfields Eye Hospital Dubai?
Bring Emirates ID or passport, insurance card, current and old glasses, contact lens details, previous eye reports, OCT/visual field scans, medication list, allergy details and payment method.
Final checklist before you go
- Confirm Dubai branch, doctor name and appointment time.
- Ask current consultation fee and insurance co-pay.
- Ask whether scans, dilation or tests are expected.
- Bring old reports, glasses, prescriptions and insurance card.
- Plan taxi or ride app if drops may blur your vision.
- Use emergency help for sudden severe symptoms or eye trauma.