Rashid Hospital Dubai: Emergency, trauma, appointments, doctors and map
Rashid Hospital Dubai is one of Dubai Health’s key public hospitals and is strongly known for emergency and trauma care. If your search is about urgent trauma, clinic timing, appointment booking, medical reports, insurance, parking or visiting hours, this guide gives the practical route in one place.
The most important point: Rashid Hospital’s Emergency Department operates 24 hours a day, 7 days a week. Routine clinic hours are different, so do not confuse OPD timing with emergency timing.
Hospital: Rashid Hospital
Location: Umm Hurair, Dubai, UAE
Dubai Health contact: 800 60
Emergency: 24/7
UAE ambulance: 998
For life-threatening symptoms, call 998 ambulance in the UAE. Dubai Health’s visitor guide says trauma-related emergencies should proceed to Rashid Hospital. Children under 18 requiring emergency care are directed by Dubai Health to Al Jalila Children’s Hospital.
Rashid Hospital Dubai quick answer
| User question | Direct answer | Best next action |
|---|---|---|
| What is Rashid Hospital’s phone number? | Dubai Health lists 800 60 as the contact number. | Call and ask for appointment, department, clinic timing, insurance and documents. |
| Where is Rashid Hospital? | Umm Hurair, Dubai, UAE. | Use the map section below for live navigation. |
| Is emergency open 24 hours? | Yes. Emergency timing is listed as 24/7. | For severe symptoms, call 998 or go to emergency immediately. |
| What are clinic hours? | Mon–Wed 8 AM–6 PM, Thu 8 AM–1 PM, Fri 8 AM–11 AM. | Confirm the doctor’s actual schedule before travelling. |
| How do I book an appointment? | Call 800 60 or use Dubai Health’s appointment/doctor route. | Confirm department, doctor, documents and payment route. |
| Is Rashid Hospital free? | Dubai Health says services are free for UAE Nationals. Others depend on insurance or payment arrangements. | Ask billing/insurance before non-emergency visits. |
Rashid Hospital Dubai contact number, address and official links
| Detail | Official / practical information | How to use it |
|---|---|---|
| Hospital name | Rashid Hospital | Use this exact name for Dubai Health booking, doctor search, taxi and medical reports. |
| Location | Umm Hurair, Dubai, UAE | Best map search: “Rashid Hospital Umm Hurair Dubai.” |
| Dubai Health contact | 800 60 | Use for appointment help, hospital enquiries, medical report guidance and insurance routing. |
| DHA medical directory telephone | 80060 | Confirms the same public contact route for the facility. |
| Email in DHA facility listing | Contactus@dubaihealth.ae | Use for non-urgent written enquiry when phone is not enough. |
| Official hospital page | Rashid Hospital Dubai Health | Use for final confirmation of timings, doctor directory and hospital information. |
| Book appointment | Dubai Health appointment page | Use for doctor and appointment request route. |
“I want to visit Rashid Hospital. Please confirm whether I need emergency, OPD or a specific department; the doctor timing; required documents; insurance/payment rule; parking/valet; and whether I should use Dubai Health appointment booking.”
Rashid Hospital emergency and clinic hours
Open 24 hours a day, 7 days a week.
Monday to Wednesday: 8:00 AM – 6:00 PM.
Thursday: 8:00 AM – 1:00 PM. Friday: 8:00 AM – 11:00 AM.
Emergency is 24/7, but specialist clinics and routine appointments follow clinic schedules. If you need a specific doctor, call 800 60 before leaving.
How to book a Rashid Hospital appointment
Dubai Health says appointments can be scheduled by calling the 24/7 Customer Experience Team at 800 60. The hospital page also links users to the doctor directory and appointment route.
- Decide whether this is emergency, trauma, routine clinic, follow-up, medical report or sick leave.
- For routine care, call 800 60 or open the Dubai Health appointment page.
- Choose the department: Emergency Medicine, Critical Care, Medical Imaging, Surgery, Cardiac Care, Neurosciences, Medicine, Family Medicine or others.
- Ask whether the doctor is available at Rashid Hospital on your planned day.
- Confirm documents: Emirates ID/passport, insurance card, medications, old reports and referral papers if applicable.
- Ask if the service is covered for UAE Nationals, insurance, international patients or self-pay.
- For serious symptoms, do not wait for appointment booking. Use emergency care.
If you are not sure which department is correct, describe the symptom first: “head injury after accident,” “chest pain,” “stroke symptoms,” “post-surgery follow-up,” “need medical report,” or “specialist appointment.” The operator can route you better.
Rashid Hospital fees, free care and insurance
Dubai Health’s official Rashid Hospital FAQ says healthcare services are based on insurance coverage or payment arrangements, and healthcare services are free of charge for UAE Nationals.
| Patient type / cost area | What the official information means | What to ask |
|---|---|---|
| UAE Nationals | Official FAQ says healthcare services are free of charge for UAE Nationals. | Ask if the specific service, report, medicine, referral or follow-up has any administrative process. |
| Residents with insurance | Coverage depends on your insurer, plan, network and approval rules. | “Is Rashid Hospital covered for this service under my exact plan?” |
| International patients | Official FAQ says international patients are eligible to receive care. | Ask about self-pay estimate, accepted insurance guarantee and documents. |
| Emergency visit | Emergency treatment depends on medical urgency first, then insurance/payment handling. | After stabilisation, ask for itemized billing and insurance approval status. |
| Clinic consultation | No single public fee is listed for every clinic or doctor. | Ask 800 60 for the current cost/payment route before visiting. |
| Medical imaging | X-ray, MRI, CT, ultrasound and other imaging may need doctor order or approval. | Ask if fasting, contrast, pre-approval or old imaging is needed. |
| Medical report | Dubai Health has a Request for Medical Report service and Rashid Hospital is listed as a service location. | Use Dubai Health website/app or call 800 60 for report request guidance. |
| Sick leave certificate | Dubai Health’s sick leave service says non-attested certificates are free; attested certificates cost AED 70 online. | Ask whether your certificate needs attestation for employer/government use. |
“Please confirm whether this Rashid Hospital visit is covered for UAE Nationals, insurance, international patient or self-pay. Also confirm consultation fee, approval requirement, medical report fee, sick leave attestation and any pharmacy/imaging cost.”
Rashid Hospital doctors and schedule guide
The Rashid Hospital page shows doctors across multiple departments and says patients can explore Dubai Health’s doctor directory to find care that meets their needs. The page display also shows 409 doctors in the listing interface, but actual availability should always be confirmed before visiting.
| Doctor search need | Best route | What to confirm |
|---|---|---|
| Emergency doctor | Emergency Department / triage | Emergency doctors are assigned by triage and urgency, not normal appointment order. |
| Trauma or accident care | Rashid Hospital Emergency and Trauma route | Use emergency. Do not wait for routine appointment if symptoms are serious. |
| Critical care / ICU | Critical Care department | Ask about patient status, visiting hours, authorized contact and care updates. |
| Cardiac symptoms | Cardiac Care or Emergency depending on severity | Severe chest pain, sweating, fainting or breathlessness needs emergency first. |
| Brain, stroke or nerve symptoms | Neurosciences or Emergency | Stroke symptoms are emergency. Do not wait for clinic appointment. |
| Surgery follow-up | Surgery department / treating team | Ask which clinic, surgeon, wound review, imaging or report is needed. |
| Medical imaging | Medical Imaging department | Ask if the scan requires doctor order, preparation, contrast or approval. |
| General medical issue | Medicine / Family Medicine | Ask if Rashid Hospital or a Dubai Health ambulatory center is the right starting point. |
Doctor search link: Dubai Health Find a Doctor.
Rashid Hospital departments and specialties
The official Rashid Hospital page surfaces these departments and specialty groups. Use this table to quickly understand what each department is for.
| Department / specialty | Useful for | Patient action |
|---|---|---|
| Emergency Medicine | Accidents, trauma, sudden severe illness, urgent stabilization and emergency assessment. | Use ER for serious symptoms. Call 998 for ambulance emergency. |
| Critical Care | Seriously ill patients, traumatic injuries, intensive monitoring and post-major-surgery support. | Family should confirm authorized visitor/contact process and visiting hours. |
| Anesthesia | Surgery, pain control, sedation and perioperative care. | Ask what pre-anesthesia tests are required before procedures. |
| Laboratory Medicine and Pathology | Blood tests, pathology and diagnostic support. | Ask whether fasting, sample timing or doctor order is required. |
| Family Medicine | General health assessment, chronic care routing and non-emergency problems. | Ask whether an ambulatory health center is more appropriate for routine care. |
| Behavioral Sciences | Mental health, psychological and behavioral support routes. | Ask referral and appointment route before visiting. |
| Cardiac Care | Heart diagnosis, treatment, interventional cardiology, electrophysiology and cardiac surgery services across Dubai Health. | Use ER first for severe symptoms. |
| Medical Imaging | X-ray, MRI, CT scan, ultrasound, nuclear/interventional radiology and diagnostic imaging. | Ask preparation, contrast and report timing. |
| Neurosciences | Neurological conditions, neurosurgery, complex brain/nerve/spine care and rehabilitation route. | Stroke symptoms need emergency, not clinic waiting. |
| Surgery | General surgery, orthopedic, vascular, ENT, ophthalmology, plastic/reconstructive and other surgical routes across Dubai Health. | Ask about pre-op tests, admission, estimate and post-op follow-up. |
| Medicine | Medical specialties and inpatient/outpatient medicine care. | Call 800 60 to confirm clinic/service routing. |
Which Rashid Hospital department should you choose?
| Your situation | Start here | Do this |
|---|---|---|
| Road accident, fall, head injury, major wound, multiple injuries | Emergency / trauma | Call 998 or proceed to emergency. Trauma-related emergencies are directed to Rashid Hospital. |
| Severe chest pain, sweating, fainting, breathing difficulty | Emergency first | Do not book routine cardiology first. |
| Stroke symptoms: face droop, arm weakness, speech trouble | Emergency immediately | Time matters. Call 998. |
| ICU patient family wants update | Critical Care / treating team | Confirm authorized contact and visiting rules. |
| Need X-ray, MRI, CT, ultrasound | Medical Imaging | Ask if doctor order, contrast, fasting or approval is needed. |
| Need medical report after treatment | Request for Medical Report service | Use Dubai Health service route or call 800 60. |
| Need sick leave | Sick Leave Certificate service | Ask if non-attested is enough or attested AED 70 certificate is required. |
| Routine fever, mild cough, chronic medication issue | Call 800 60 for route | Dubai Health may direct you to a health center or appointment route. |
Rashid Hospital Dubai emergency and trauma guide
Dubai Health contact: 800 60. UAE ambulance: 998. Police: 999. Fire/civil defence: 997.
Rashid Hospital’s Emergency Department operates 24 hours a day, 7 days a week.
Dubai Health’s visitor guide says trauma-related emergencies should proceed to Rashid Hospital.
Dubai Health directs children requiring emergency care to Al Jalila Children’s Hospital.
Go to emergency immediately for
- Road accident, serious fall, head injury or major trauma.
- Severe chest pain, sudden breathlessness or collapse.
- Stroke symptoms: face droop, arm weakness or speech difficulty.
- Unconsciousness, seizure or severe allergic reaction.
- Heavy bleeding, deep wound, major burn or suspected fracture.
- Severe abdominal pain with fainting, vomiting blood or severe weakness.
Emergency departments treat by severity. Someone who arrived after you may be seen first if their condition is more critical.
Rashid Hospital critical care and ICU
Dubai Health’s Critical Care department describes round-the-clock intensive care for people who are seriously ill, have traumatic injuries or need intensive monitoring after major surgery.
| Critical care need | What it means | Family action |
|---|---|---|
| Serious illness | Patient may need organ support, advanced monitoring and specialist care. | Ask who is the authorized family contact for updates. |
| Traumatic injuries | ICU may support patients after major accident or trauma stabilization. | Follow visiting hours and ICU communication rules. |
| Post-major surgery | Some patients need intensive monitoring after surgery. | Ask expected ICU stay, next review and discharge criteria. |
| Ventilation / organ support | Critical Care team may provide life-saving support and monitoring. | Do not crowd ICU; appoint one family spokesperson. |
Rashid Hospital medical imaging and tests
Dubai Health’s Medical Imaging department includes advanced imaging services across the health system, including X-ray, MRI, CT scan, ultrasound, nuclear medicine and interventional radiology support where available.
| Imaging need | Why it matters | Ask before the test |
|---|---|---|
| X-ray | Often used for injury, chest, bone and emergency assessment. | Do I need a doctor order? Is report ready same day? |
| CT scan | Used for trauma, stroke, chest/abdomen and urgent diagnosis. | Is contrast needed? Any kidney-function test required? |
| MRI | Used for brain, spine, joint and soft tissue assessment. | Any metal implant? Claustrophobia? Appointment slot? |
| Ultrasound | Used for abdomen, vascular, soft tissue and other assessments. | Fasting or full bladder needed? |
| Interventional radiology | Image-guided procedures may support diagnosis/treatment. | Ask about consent, preparation, risk and follow-up. |
| Report delivery | Doctors need accurate results to start treatment. | Ask whether reports are online, printed or collected later. |
Medical reports, sick leave and documents
| Need | Official Dubai Health route | Important detail |
|---|---|---|
| Medical report | Request for Medical Report | Rashid Hospital is listed among Dubai Health service locations. |
| Sick leave certificate | Request Sick Leave Certificate | Non-attested certificates are free; attested certificates cost AED 70 online. |
| Documents for visit | Bring Emirates ID or passport, health insurance card if applicable, medications and relevant medical records. | This is listed in Rashid Hospital’s official FAQ. |
| Pharmacy | Rashid Hospital does not operate a retail pharmacy. | Comprehensive pharmacy services are available to patients under hospital care. |
Keep discharge summary, imaging reports, lab results, prescriptions, Emirates ID/passport and insurance card together. Medical report and sick leave requests are easier when dates and hospital visit details are clear.
Rashid Hospital visiting hours
| Ward type | Official visiting hours | Visitor tip |
|---|---|---|
| General wards | 12:00 PM – 2:00 PM and 4:00 PM – 9:00 PM. | Bring Emirates ID/passport and confirm patient ward/room before arriving. |
| Critical care | 12:00 PM – 2:00 PM and 4:00 PM – 8:00 PM. | ICU/critical care rules may be stricter; nominate one family contact. |
Avoid bringing too many visitors, strong-smelling food, flowers in restricted units, or valuables. For critical care, follow nurse instructions and keep visits short.
Parking, valet and arrival tips at Rashid Hospital
Dubai Health’s visitor guide says ample parking is available at hospitals and centers, designated parking for People of Determination is near entrances, and paid valet parking services are available for convenience.
| Arrival situation | Best action | Why it helps |
|---|---|---|
| Emergency / trauma | Use ambulance or direct emergency drop-off if safe. | Emergency time matters more than finding parking. |
| Elderly, disabled, severe pain | Use drop-off first, then parking/valet. | Patient can start registration while another adult handles the car. |
| People of Determination | Use designated spaces near entrances where available. | Dubai Health says designated parking is provided near entrances. |
| Routine clinic visit | Arrive early during clinic hours. | Registration, insurance and finding the correct building can take time. |
| Taxi / ride app | Search “Rashid Hospital Umm Hurair Dubai.” | Helps avoid confusion with similarly named clinics or unrelated Rashid locations. |
| Paid valet | Use if bringing a sick, elderly or mobility-limited patient. | Dubai Health says paid valet parking is available for convenience. |
Government help, complaints, insurance and patient rights
| Need | Official route | What to do |
|---|---|---|
| Ambulance emergency | UAE emergency number 998 | Use for life-threatening medical emergencies. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, danger or fire situations. |
| Insurance complaint | DHA insurance complaint | Use for unresolved insurer/TPA approval, network or claim issues. |
| Medical complaint | DHA medical complaint | Free service for complaints against healthcare professional or facility. |
| Patient rights | Dubai Health patient rights | Understand privacy, clear information, respectful care and responsibilities. |
| Medical report | Dubai Health service website/app or 800 60 | Use after treatment if you need official records. |
| Sick leave | Dubai Health sick leave certificate service | Use non-attested or attested certificate depending on employer/government need. |
Keep patient name, MRN if available, visit date, doctor/department, invoices, approval messages, reports, prescriptions, discharge summary and the hospital’s response before filing any formal complaint.
Rashid Hospital Dubai Google Map
Use this map for orientation, then open live navigation before leaving because hospital entrances, road access and parking conditions can change.
Rashid Hospital emergency and trauma video
This public video helps users visually understand the Rashid Hospital Emergency and Trauma Centre context. For current emergency, appointment, doctor, fee or insurance details, use Dubai Health’s official phone line and website.
Local insider tips before visiting Rashid Hospital
For trauma or severe symptoms, go emergency. Do not try to book OPD first.
Ask for department, doctor schedule, documents, payment route and parking before leaving.
Dubai Health directs under-18 emergency care to Al Jalila Children’s Hospital.
Old reports, imaging, prescriptions and discharge papers save time during triage or clinic review.
Request medical report or sick leave through Dubai Health services, not random third-party pages.
Use drop-off/valet for elderly, trauma follow-up, severe pain or mobility-limited patients.
FAQs about Rashid Hospital Dubai
What is Rashid Hospital Dubai known for?
Rashid Hospital is strongly known for emergency and trauma care. Dubai Health says trauma-related emergencies should proceed to Rashid Hospital.
What is the Rashid Hospital Dubai phone number?
Dubai Health lists 800 60 as the contact number for Rashid Hospital and Dubai Health customer experience support.
Where is Rashid Hospital located?
Rashid Hospital is located in Umm Hurair, Dubai, UAE.
Is Rashid Hospital emergency open 24 hours?
Yes. Rashid Hospital’s Emergency Department operates 24 hours a day, 7 days a week.
What are Rashid Hospital clinic hours?
Clinic hours are Monday to Wednesday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 1:00 PM, and Friday 8:00 AM to 11:00 AM.
How can I book an appointment at Rashid Hospital?
You can schedule an appointment by calling Dubai Health’s 24/7 Customer Experience Team at 800 60 or using the Dubai Health appointment/doctor directory route.
Is Rashid Hospital free?
Dubai Health’s Rashid Hospital FAQ says healthcare services are free of charge for UAE Nationals. For others, services depend on insurance coverage or payment arrangements.
Does Rashid Hospital accept health insurance?
Dubai Health provides a list of approved insurance partners and recommends verifying coverage directly with your insurance provider before care where possible.
What documents should I bring to Rashid Hospital?
Bring Emirates ID or passport, health insurance card if applicable, medications you are taking, and relevant medical records from other facilities.
Does Rashid Hospital have a pharmacy?
Rashid Hospital does not operate a retail pharmacy, but comprehensive pharmacy services are available to patients under the hospital’s care.
What are Rashid Hospital visiting hours?
General wards visiting hours are 12:00 PM–2:00 PM and 4:00 PM–9:00 PM. Critical Care visiting hours are 12:00 PM–2:00 PM and 4:00 PM–8:00 PM.
Can international patients receive care at Rashid Hospital?
Yes. Dubai Health’s Rashid Hospital FAQ says international patients are eligible to receive care at the hospital.
Final checklist before you go
- For trauma or severe emergency, call 998 or proceed to emergency.
- For routine appointment, call 800 60 before leaving.
- Confirm doctor, department, clinic timing and payment route.
- Carry Emirates ID/passport, insurance card, medicines and old reports.
- Use Dubai Health services for medical report and sick leave requests.
- Plan parking, valet or patient drop-off before arriving.