Rashid Hospital Dubai: appointment, emergency, trauma care, doctors, insurance, parking and map
Rashid Hospital Dubai is a Dubai Health government hospital in Umm Hurair, Dubai. It is best known for emergency and trauma care, and Dubai Health describes it as a leading tertiary specialized academic hospital opened in 1973.
This guide covers the details patients usually need before visiting: phone number, location, clinic hours, emergency timing, appointment route, departments, doctors, fees and insurance, free-care rules, visitor hours, sick leave certificate, medical reports, parking, metro tips, map, video and Dubai government services.
Call 800 60 for Dubai Health/Rashid Hospital support. Rashid Hospital Emergency Department operates 24/7. For a life-threatening emergency in the UAE, call 998 for ambulance.
For Rashid Hospital, use the Dubai Health website as the official source. Avoid relying on third-party pages or unofficial “Rashid Hospital” websites for booking, fees, jobs, reports, payments or insurance details.
Rashid Hospital Dubai address, phone number and timings
Dubai Health lists Rashid Hospital in Umm Hurair, Dubai, UAE, with contact number 800 60. The Emergency Department operates 24 hours a day, 7 days a week.
Clinic hours shown on the current Dubai Health facility page are Monday to Wednesday 8:00 AM–6:00 PM, Thursday 8:00 AM–1:00 PM, and Friday 8:00 AM–11:00 AM.
| Detail | Official / practical information | Patient action |
|---|---|---|
| Hospital name | Rashid Hospital | Use the full name in maps, taxi apps and appointment calls. |
| Location | Umm Hurair, Dubai, UAE | Use live navigation because the area connects Oud Metha, Dubai Creek and Healthcare City traffic routes. |
| Contact number | 800 60 | Use for appointment booking, doctor directory help, clinic timing, insurance and Dubai Health services. |
| Emergency timing | 24/7 | Use for serious emergency or trauma cases; call 998 ambulance if life-threatening. |
| Clinic hours | Mon–Wed: 8:00 AM–6:00 PM; Thu: 8:00 AM–1:00 PM; Fri: 8:00 AM–11:00 AM. | Doctor-specific timing can still vary. Confirm before leaving. |
| Official booking/help | Dubai Health Rashid Hospital page | Use for final booking and current clinic-hour verification. |
“Hello, I want to visit Rashid Hospital. Please confirm the department, doctor or clinic name, appointment time, insurance/payment requirement, documents needed, parking or metro access, and whether I should use emergency or outpatient clinic.”
How to book an appointment at Rashid Hospital Dubai
Dubai Health says appointments can be scheduled by calling the 24/7 Customer Experience Team at 800 60. The facility page also links to Book Appointment and doctor directory options.
For emergency and trauma cases, do not wait for routine appointment booking.
- Decide emergency or clinic. Use emergency for severe symptoms, trauma, stroke signs, heart attack signs or major injuries.
- Call 800 60. Ask whether your case needs emergency, clinic appointment, referral, follow-up, or another Dubai Health facility.
- Choose the department. Rashid Hospital lists departments such as Emergency Medicine, Critical Care, Anesthesia, Cardiac Care, Medical Imaging, Neurosciences, Surgery, Medicine and Behavioral Sciences.
- Ask about doctor or clinic. If you know the doctor/department, ask for live schedule and appointment instructions.
- Confirm documents. Emirates ID or passport and insurance card are important; also carry medicines and previous reports.
- Ask about payment/insurance. Rashid Hospital services are based on insurance coverage or payment arrangements, while UAE Nationals are listed as receiving healthcare services free of charge.
- Arrive early. First-time visitors should allow time for registration, directions inside the hospital and insurance/payment checks.
Rashid Hospital is not only a routine outpatient hospital; it is a major emergency and trauma facility. If your symptom is severe or sudden, use emergency care instead of waiting for an appointment slot.
Rashid Hospital emergency and trauma care
Rashid Hospital is especially important for emergency and trauma. Dubai Health says its Emergency and Trauma Center is recognized regionally for emergency and trauma services and provides rapid diagnosis and urgent treatment for emergencies and trauma incidents from Dubai and the Northern Emirates.
Dubai Health also says Rashid Hospital and Jebel Ali Hospital work in partnership to provide critical trauma and emergency care across a wide geographical area.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
Choose emergency for road accidents, falls, serious wounds, head injury, fractures, heavy bleeding or suspected internal injury.
Face drooping, arm weakness, speech difficulty, sudden confusion or sudden severe headache should be treated as emergency.
Severe chest pain, sweating, fainting, breathlessness or radiating pain should not wait for OPD booking.
Emergency patients are usually seen by medical severity, not arrival order. A patient who arrives later may be treated first if the condition is more serious.
Rashid Hospital departments and specialties
Dubai Health lists Rashid Hospital departments and services across emergency, critical care, anesthesia, lab/pathology, family medicine, behavioral sciences, cardiac care, medical imaging, neurosciences, surgery and medicine.
| User need | Relevant department | Practical guidance |
|---|---|---|
| Accident, trauma, sudden severe illness | Emergency Medicine, Critical Care, Surgery, Medical Imaging | Use emergency immediately. Do not wait for routine outpatient booking. |
| Chest pain, palpitations, heart risk | Cardiac Care, Emergency Medicine if severe | Use emergency for severe chest pain, fainting, sweating or breathing difficulty. |
| Stroke signs, seizures, nerve or brain symptoms | Neurosciences, Emergency Medicine, Medical Imaging | Sudden stroke symptoms need emergency care, not clinic waiting. |
| Surgery review or trauma surgery | Surgery, Anesthesia, Medical Imaging, Critical Care | Ask about referral, imaging, pre-anesthesia review and admission route. |
| Critical illness or ICU-level care | Critical Care, Emergency Medicine, Medicine | ICU access depends on medical assessment and emergency/inpatient pathway. |
| General adult medical care | Medicine, Family Medicine | Call 800 60 to confirm whether Rashid Hospital or another Dubai Health facility is the right appointment location. |
| Mental health / psychiatry-related appointments | Behavioral Sciences | Carry appointment details, Emirates ID and previous prescriptions/reports if available. |
| Lab tests and diagnostic reports | Laboratory Medicine and Pathology, Medical Imaging | Ask fasting rules, report timing and how results will be shared. |
| Pharmacy while admitted | Hospital pharmacy services under care | Dubai Health says Rashid Hospital does not operate a retail pharmacy, but pharmacy services are available to patients under hospital care. |
Rashid Hospital doctors, leadership and how to find the right clinic
Dubai Health’s Rashid Hospital page shows a doctor directory and says users can explore doctors across departments and specialties. The page shows 409 doctors in the directory view at the time of crawl, with visible examples mostly under General Anesthesia.
For live doctor schedules, call 800 60 because schedules can change by clinic day, emergency duty, leave and referral pathway.
| Category | Names shown on official Dubai Health pages | How to use this |
|---|---|---|
| Leadership | Dr. Fahad Baslaib – Executive Director; Dr. Mansour Yousef – Chair of Anesthesia and Medical Director; Akram Al Ahmad – Nursing Director; Hamad Alattar – Administrative Director. | Useful for understanding hospital leadership, not for appointment booking. |
| Emergency Medicine leadership | Dr. Sara Kazim – Chair of Emergency Medicine; Consultant, Medical Toxicology; practices at Rashid Hospital. | Emergency Medicine is accessed by emergency triage and Dubai Health appointment routes. |
| General Emergency Medicine examples | Dr. Ali Hussain AlRahma; Dr. Zulfiqar Ali; Dr. Nabiha A Ahmad Mawlawi; Dr. Firas Jaafar Kareem Al-Najjar. | These doctors appear on Dubai Health profiles as practicing at Rashid Hospital; call 800 60 for live availability. |
| General Anesthesia examples | Dr. Mansour Nadhari; Dr. Altaf Hussein Syedkazmi; Dr. Shaji Sainudeen; Dr. Osama Sami Maki Alani; Dr. Hany Fawzi Wahib Greiss; Dr. Osama Ahmed Mohamed Elhanfi. | These names are visible in the Rashid Hospital doctor directory excerpt. Anesthesia appointments usually depend on procedure/admission pathway. |
| Neurosciences department leadership | Dr. Babacar Cisse – Chair of Neurosciences at Dubai Health. | Use Dubai Health doctor directory or 800 60 for patient appointment routes. |
“I need Rashid Hospital. Please confirm the correct department, doctor or clinic, whether I need a referral, whether my case should go to emergency, and what documents/insurance are required.”
Rashid Hospital fees, insurance and free-care rules
Rashid Hospital is a Dubai Health government hospital. Dubai Health’s Rashid Hospital FAQ says services are provided based on insurance coverage or payment arrangements, and healthcare services are free of charge for UAE Nationals.
This means the answer is not one fixed “consultation fee” for every patient.
| Patient situation | What Dubai Health indicates | What to do |
|---|---|---|
| UAE National | Healthcare services are free of charge for UAE Nationals. | Carry Emirates ID and ask 800 60 about appointment/referral route and any service-specific requirement. |
| Resident with insurance | Services depend on insurance coverage/payment arrangements. | Call your insurer and 800 60 to confirm whether Rashid Hospital and the service are covered. |
| Resident without insurance | Payment arrangements may apply. | Ask about eligibility, payment route and whether emergency assessment applies. |
| International patient | Dubai Health FAQ says international patients are eligible to receive care at Rashid Hospital. | Call 800 60 and ask for referral, appointment, payment and medical-report requirements. |
| Emergency patient | Patient Rights says immediate emergency care is a patient right regardless of ability to pay. | In a true emergency, seek care first. Billing/insurance discussion can follow stabilization. |
| Attested sick leave certificate | Dubai Health sick leave service says non-attested certificate is free; attested certificate costs AED 70 online. | Use Dubai Health service with valid Emirates ID after the relevant Dubai Health visit. |
Rashid Hospital fees depend on eligibility, insurance, payment arrangement, emergency status, service type and referral route. The safest patient advice is to call 800 60 and confirm the exact case before visiting.
Rashid Hospital visiting hours and patient facilities
Dubai Health lists Rashid Hospital visitor hours for wards and critical care. Visitors should also follow Dubai Health visitor guidance: maximum 2 visitors at a time, modest clothing, privacy, quiet environment, hand hygiene and no smoking.
| Visitor / facility detail | Official / practical information | What visitors should do |
|---|---|---|
| General wards | 12:00 PM–2:00 PM and 4:00 PM–9:00 PM. | Visit within these windows and keep visits short if the patient needs rest. |
| Critical care | 12:00 PM–2:00 PM and 4:00 PM–8:00 PM. | Critical care access can be stricter; follow staff instructions. |
| Visitors at a time | Dubai Health visitor guide says maximum 2 visitors at a time. | Coordinate family visits to avoid crowding. |
| Children | Children under 12 are not permitted in Intensive Care Units. | Plan childcare before visiting ICU/critical care. |
| Wi-Fi | Complimentary Wi-Fi is available across Dubai Health facilities. | Ask reception or information desk for connection details. |
| Dining | Cafeterias, coffee shops and vending machines may be available; hours vary by location. | Do not assume late-night food availability; check on arrival. |
| Prayer rooms | Prayer rooms are available for male and female patients, visitors and staff. | Ask information desk for the nearest prayer room. |
| People of Determination | Dubai Health facilities provide designated parking, wheelchair pathways, marked pathways and trained support staff. | Ask staff for mobility or communication assistance when needed. |
What to bring to Rashid Hospital Dubai
Dubai Health says patients should bring Emirates ID or passport, health insurance card if applicable, medications they are taking and relevant medical records from other facilities.
- Emirates ID for UAE residents.
- Passport for visitors, tourists or if requested.
- Health insurance card if applicable.
- Current medicine list, including prescription and non-prescription medicines.
- Allergy list and major past medical history.
- Previous lab reports, imaging reports, CT/MRI CDs or discharge summaries.
- Appointment confirmation, referral or Dubai Health booking details if available.
- Payment method if payment arrangement or co-pay applies.
- For children or dependent patients, bring guardian ID and relevant documents.
- For emergency, do not delay care to collect documents if symptoms are life-threatening.
Medical reports, sick leave certificates and Dubai Health services
Dubai Health services linked around Rashid Hospital include medical report requests, sick leave certificate requests, organ donation/transplantation and other facility-based services.
| Service | Official detail | Patient action |
|---|---|---|
| Request medical report | Dubai Health service allows patients to request a medical report from Dubai Health facilities. | Use Dubai Health login/service route and keep Emirates ID or patient details ready. |
| Sick leave certificate | Non-attested sick leave certificates are free; attested certificates cost AED 70 online. | Use Dubai Health service after a relevant visit; valid Emirates ID is required. |
| Organ donation and transplantation | Dubai Health lists organ donation and transplantation as a service area. | Use official Dubai Health service information for eligibility and process. |
| Death certificate / repatriation | Dubai Health pages list death certificate and embalming/repatriation services. | Use official Dubai Health channels for family support and documentation. |
| Dubai Health App / portal | Dubai Health promotes its app and online service channels. | Use for service access, certificate requests and facility-related help where available. |
If you need sick leave for work, ask before leaving the facility how it will appear in Dubai Health services, whether attestation is required, and whether your employer accepts non-attested or attested certificate.
Rashid Hospital parking, valet, metro and arrival tips
Dubai Health visitor guidance says ample parking is available at its hospitals and centers, with designated spaces for People of Determination near entrances and paid valet parking services available for convenience.
Rashid Hospital is close to Oud Metha / Umm Hurair / Dubai Healthcare City traffic routes, so live navigation is important.
| Arrival option | Best for | Practical guidance |
|---|---|---|
| Private car | Families, elderly patients, follow-up appointments and patients carrying records. | Leave extra time for hospital entry, parking and internal wayfinding. |
| Valet parking | Elderly patients, mobility difficulty, pregnancy, injury or urgent arrival. | Ask on arrival or call 800 60 about current valet availability and charges. |
| People of Determination parking | Patients or visitors with accessibility needs. | Use designated parking near entrances where available. |
| Metro | Patients/visitors who can walk comfortably and want to avoid parking. | Oud Metha / Dubai Healthcare City areas are useful landmarks; check route and walking distance before travel. |
| Taxi / ride app | Emergency companion, elderly patient, children or first-time visitor. | Use “Rashid Hospital, Umm Hurair, Dubai” as the location, then confirm entrance on arrival. |
| Emergency drop-off | Severe symptoms, trauma, breathing difficulty or major pain. | Drop the patient first; another adult can handle car/parking after emergency reception. |
Do not publish a fixed parking or valet fee unless Dubai Health confirms it. Ask: “Is paid valet available today, where is visitor parking, and where should emergency drop-off go?”
Dubai government help, benefits and free official services
Rashid Hospital is part of Dubai Health. Patients can use official Dubai Health and UAE services for emergency response, appointments, certificates, complaints, rights and official verification.
| Need | Official route | How it helps |
|---|---|---|
| Ambulance emergency | UAE emergency number 998 | Use for life-threatening medical emergencies. |
| Police emergency | 999 | Use for accidents, public danger or police emergencies. |
| Fire / civil defence | 997 | Use for fire or civil defence response. |
| Dubai Health support | 800 60 | Use for Rashid Hospital appointment, facility support and Dubai Health service guidance. |
| Patient rights | Dubai Health Patient Rights and Responsibilities | Rights include respectful care, privacy, informed consent, itemized bill, second opinion and emergency care. |
| Feedback or complaint | Dubai Health patient-rights page points patients to the 04 Platform for feedback/complaints. | Prepare dates, doctor/clinic name, invoice, reports and hospital response before filing. |
| Free care for UAE Nationals | Dubai Health Rashid Hospital FAQ | Healthcare services are listed as free of charge for UAE Nationals. Carry Emirates ID and confirm service route. |
| Sick leave certificate | Dubai Health sick leave certificate service | Non-attested certificates are free; attested certificates cost AED 70 online. |
Keep appointment confirmation, registration details, doctor or clinic name, date, diagnosis, prescription, invoice, insurance response, reports and written hospital reply. Clear documents help more than general complaints.
Rashid Hospital Dubai Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, parking, emergency entrance and drop-off guidance.
Rashid Hospital Dubai video overview
This public visitor video gives a visual sense of Rashid Hospital and its emergency/trauma role. Use it for orientation only; official details should be checked through Dubai Health and 800 60.
If the embed does not load, open the video here: Rashid Hospital Dubai video overview.
Local insider tips for Rashid Hospital visitors
- Call 800 60 before a routine visit. Rashid Hospital has emergency and outpatient pathways; confirm which one you need.
- Use emergency for trauma. Dubai Health specifically highlights Rashid Hospital for trauma-related emergencies.
- Arrive early for first appointments. Registration, insurance/payment and internal directions can take time.
- Carry medicine names and old reports. This helps doctors understand your case faster.
- Use taxi for stressful visits. Parking and hospital navigation can be harder if you are alone or anxious.
- For ICU/critical care visits, check visitor rules first. Critical care visiting hours and access can be stricter.
- Ask about sick leave before leaving. Know whether your employer needs attested or non-attested certificate.
- Do not depend on unofficial websites. Use Dubai Health for booking, hospital details and official services.
- Use 998 for ambulance. Do not drive a seriously unstable patient yourself if ambulance help is needed.
- Save appointment and service proof. Keep SMS, booking reference, reports and invoices until follow-up is complete.
FAQs about Rashid Hospital Dubai
Where is Rashid Hospital Dubai located?
Dubai Health lists Rashid Hospital in Umm Hurair, Dubai, UAE. Use live Google Maps navigation before travelling because the hospital is near busy Oud Metha and Dubai Healthcare City routes.
What is the phone number for Rashid Hospital Dubai?
The official Dubai Health contact number for Rashid Hospital support is 800 60. Use it for appointment booking, doctor directory help, clinic timing and Dubai Health services.
Is Rashid Hospital emergency open 24 hours?
Yes. Dubai Health lists Rashid Hospital emergency timing as 24/7 and says the Emergency Department operates 24 hours a day, 7 days a week.
How do I book an appointment at Rashid Hospital?
Dubai Health says you can schedule an appointment by calling the 24/7 Customer Experience Team at 800 60. The Dubai Health Rashid Hospital page also links to Book Appointment and doctor directory options.
What are Rashid Hospital clinic hours?
The current Dubai Health facility page lists clinic hours as Monday to Wednesday 8:00 AM–6:00 PM, Thursday 8:00 AM–1:00 PM and Friday 8:00 AM–11:00 AM. Confirm doctor-specific timing before visiting.
Is Rashid Hospital free?
Dubai Health’s Rashid Hospital FAQ says services are based on insurance coverage or payment arrangements, and healthcare services are free of charge for UAE Nationals.
Does Rashid Hospital accept insurance?
Dubai Health says patients should check approved insurance providers and recommends verifying coverage with the insurance provider. Carry your insurance card if applicable.
What departments are available at Rashid Hospital?
Dubai Health lists departments such as Anesthesia, Critical Care, Emergency Medicine, Laboratory Medicine and Pathology, Family Medicine, Behavioral Sciences, Cardiac Care, Medical Imaging, Neurosciences, Surgery and Medicine.
What are Rashid Hospital visiting hours?
Dubai Health lists General Wards visiting hours as 12:00 PM–2:00 PM and 4:00 PM–9:00 PM. Critical Care visiting hours are 12:00 PM–2:00 PM and 4:00 PM–8:00 PM.
What documents should I bring to Rashid Hospital?
Bring Emirates ID or passport, health insurance card if applicable, medications you are taking and relevant medical records from other facilities.
Does Rashid Hospital have a retail pharmacy?
Dubai Health says Rashid Hospital does not operate a retail pharmacy, but comprehensive pharmacy services are available to patients under the hospital’s care.
Can international patients receive care at Rashid Hospital?
Yes. Dubai Health’s Rashid Hospital FAQ says international patients are eligible to receive care at the hospital. Call 800 60 to confirm the correct route, documents and payment requirements.
Final takeaway
Rashid Hospital Dubai is most important for emergency and trauma care, but it also has outpatient clinics, specialty departments, patient services and Dubai Health support routes.
For planned visits, call 800 60 to confirm appointment, clinic timing, insurance/payment and required documents. For serious emergencies, call 998 or go to the nearest emergency department immediately.