Rashid Hospital: appointment, emergency, doctors, insurance, parking and map
Rashid Hospital is one of Dubai’s most established government hospitals and is part of Dubai Health. It opened in 1973 and is widely known for emergency and trauma care for Dubai and the Northern Emirates.
This guide is written for patients and families who need practical help before visiting: contact number, clinic hours, appointment steps, emergency route, departments, doctors, fees and insurance questions, parking, visitor rules, medical reports, sick leave, map, video and official Dubai Health services.
Call 800 60 for Dubai Health appointment and hospital support. Rashid Hospital is in Umm Hurair, Dubai. Emergency operates 24/7. For ambulance anywhere in the UAE, call 998.
For Rashid Hospital, use Dubai Health official pages. Avoid relying on random “Rashid Hospital” websites for booking, jobs, fees or medical records unless you can verify they are official Dubai Health channels.
Address, phone number and clinic hours
Rashid Hospital is listed by Dubai Health at Umm Hurair, Dubai, UAE. The official contact number shown for Dubai Health support is 800 60. The Emergency Department operates 24 hours a day, 7 days a week.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Rashid Hospital | Use the full name in Google Maps, taxi apps and Dubai Health appointment search. |
| Location | Umm Hurair, Dubai, United Arab Emirates | Open live navigation before leaving because the hospital is near busy Oud Metha / Bur Dubai routes. |
| Main contact | 800 60 | Call for appointment, doctor search, clinic timing, insurance guidance and visitor support. |
| Emergency timing | 24/7 | Use emergency directly for serious symptoms, trauma and urgent medical situations. |
| Clinic hours | Monday–Wednesday: 8:00 AM–6:00 PM; Thursday: 8:00 AM–1:00 PM; Friday: 8:00 AM–11:00 AM. | Confirm your doctor/clinic slot because clinic hours and department schedules can change. |
| Official hospital page | Dubai Health Rashid Hospital | Use this for official information, doctors, services, insurance and appointment routes. |
| Dubai Health app/login | Dubai Health services portal | Useful for service requests, appointments, medical reports and related Dubai Health services. |
“Hello, I need Rashid Hospital in Umm Hurair. Please confirm the correct department, doctor or clinic, appointment time, documents needed, insurance/payment requirement, parking route and how early I should arrive.”
Which care route should you choose?
Rashid Hospital is strongly associated with emergency and trauma care, but it also has clinic and specialist services. The right route depends on whether your case is emergency, referral-based, outpatient, follow-up, report-related or visitor-related.
Use for major injury, accident, severe chest pain, stroke signs, serious breathing difficulty, heavy bleeding, unconsciousness, poisoning or sudden weakness.
Use for specialist appointment, follow-up, referral-based review, planned medical assessment, psychiatry/behavioral health, cardiac, neuro, surgery or medicine clinic.
Use Dubai Health services for medical report, sick leave certificate and related facility documents when eligible.
If the symptom is sudden, severe or could threaten life, use emergency. If you have a referral, scheduled clinic or document request, use appointment/services route. If unsure, call 800 60 before travelling.
How to book an appointment at Rashid Hospital
Rashid Hospital appointments are handled through Dubai Health. The official Rashid Hospital FAQ says you can schedule an appointment by calling the 24/7 Customer Experience Team at 800 60. Dubai Health also has a book appointment page where users can filter by facility, department and specialty.
- Check if it is emergency. If it is chest pain, stroke signs, major trauma, severe breathing problem or unconsciousness, do not wait for appointment booking.
- Call 800 60. Ask whether your case needs Rashid Hospital emergency, clinic appointment, referral, another Dubai Health facility or a different service.
- Use the official appointment page. Open Dubai Health Book Appointment and filter by Rashid Hospital if available.
- Select department carefully. Dubai Health lists departments such as emergency medicine, critical care, cardiac care, behavioral sciences, medical imaging, neurosciences, surgery, medicine and more.
- Confirm documents. Bring Emirates ID or passport, health insurance card if applicable, medicines and relevant previous medical records.
- Ask about payment/insurance. Confirm whether your service is covered by insurance, free for UAE nationals, or requires payment arrangements.
- Arrive early. First-time visitors should leave time for registration, wayfinding, insurance check and clinic queue.
Do not arrive only with a screenshot or unclear referral. Confirm the facility name, department, doctor/clinic, appointment time, required documents and payment/insurance status before leaving.
Fees, insurance and payment guidance
Rashid Hospital is a Dubai Health government hospital. The official FAQ states that healthcare services are based on insurance coverage or payment arrangements, and healthcare services are free of charge for UAE Nationals. International patients are eligible to receive care, but they should confirm payment and insurance before planned visits.
| Situation | What it usually means | What to ask before visiting |
|---|---|---|
| UAE nationals | Official Rashid Hospital FAQ says healthcare services are free of charge for UAE Nationals. | Still carry Emirates ID and any appointment/referral documents. |
| Insured residents | Care depends on insurance network, approvals, coverage and policy rules. | “Is Rashid Hospital covered for my plan, doctor/service and diagnosis?” |
| International patients | Official FAQ says international patients are eligible to receive care. | Ask about registration, required documents, deposit/payment and insurance guarantee before planned care. |
| Emergency stabilization | Emergency cases are assessed medically first, especially trauma and serious conditions. | When stable, ask billing/customer service about charges, insurance and next steps. |
| Clinic appointment | Cost depends on eligibility, insurance, referral and payment arrangement. | Call 800 60 and ask whether the clinic visit is covered or payable. |
| Tests and imaging | Lab, imaging and procedures may follow medical need and approval rules. | Ask whether pre-approval, referral or separate payment is needed. |
| Medical reports / sick leave | May be requested through Dubai Health services when eligible. | Ask what documents, login and fees apply before submitting a request. |
Dubai Health lists insurance partners, but the safest step is still to call your insurer and ask whether Rashid Hospital, the department, the exact service and any tests are covered under your plan.
Doctors and specialists at Rashid Hospital
The official Dubai Health appointment page allows users to filter by facility, department and specialty. Rashid Hospital has many doctors across multiple departments, and the right doctor depends on your condition, referral pathway and appointment availability.
Start with the department or symptom, not only the doctor name. Ask whether the clinic accepts direct booking, referral or hospital follow-up only.
Confirm your appointment status, doctor/clinic name, documents, insurance/payment route and whether previous reports are required.
| User need | Likely route | Practical tip |
|---|---|---|
| Major accident, trauma, serious injury | Emergency Medicine / Trauma Center | Use emergency immediately. For trauma-related emergencies, Dubai Health visitor guide directs users to Rashid Hospital. |
| Severe chest pain, heart emergency | Emergency Medicine, Cardiac Care, Critical Care | Do not wait for routine cardiology appointment. |
| Stroke signs or sudden weakness | Emergency, Neurosciences, Medical Imaging | Use ambulance/emergency fast; time matters. |
| Psychiatry or behavioral health appointment | Behavioral Sciences | Arrive early, carry ID and insurance, and confirm department location at reception. |
| Surgery review or post-operative follow-up | Surgery, Critical Care if needed | Carry discharge summary, scans, medication list and referral. |
| Kidney-related concern | Kidney Care, Medicine, Laboratory | Carry recent blood/urine reports and medicine list. |
| Imaging or diagnostic support | Medical Imaging, Laboratory Medicine and Pathology | Ask if fasting, contrast, referral or approval is needed. |
| General medical review | Medicine, Family Medicine, relevant specialty | Call first to confirm if Rashid Hospital is the correct facility for your case. |
Departments, specialties and services
Dubai Health lists Rashid Hospital departments and specialties such as Anesthesia, Critical Care, Emergency Medicine, Laboratory Medicine and Pathology, Family Medicine, Behavioral Sciences, Cardiac Care, Medical Imaging, Neurosciences, Surgery and Medicine. The appointment page also includes wider Dubai Health filters for many clinical specialties.
| Department / service | Useful for | Before you go |
|---|---|---|
| Emergency Medicine | Accidents, trauma, severe illness, sudden symptoms and urgent stabilization. | Use ER for red flags. Bring ID/insurance if available, but do not delay care. |
| Critical Care | ICU-level care, serious illness, trauma recovery and high-dependency monitoring. | Visitor timings may differ from general wards. |
| Cardiac Care | Heart-related assessment and treatment where clinically indicated. | Severe chest pain or fainting should go through emergency. |
| Neurosciences | Brain, nerve, stroke-related and neurological cases. | Sudden speech difficulty, facial drooping or weakness is emergency. |
| Surgery | Trauma, surgical assessment, operation follow-up and specialist surgical care. | Carry previous scans, operative notes and referral. |
| Medical Imaging | X-ray, CT, MRI, ultrasound or other imaging as ordered. | Ask if appointment, contrast, fasting or approval is needed. |
| Laboratory Medicine and Pathology | Blood tests, pathology support and diagnostic lab work. | Ask if fasting or sample instructions apply. |
| Behavioral Sciences | Psychiatry and mental health related clinics. | Reach early, follow appointment instructions and carry prior prescriptions. |
| Medicine / Family Medicine | General medical concerns, chronic disease and referral-based care. | Confirm if Rashid Hospital is the correct facility for your routine condition. |
Emergency and trauma care at Rashid Hospital
Rashid Hospital is especially known for its Emergency and Trauma Center. Dubai Health states that the center provides rapid diagnosis and urgent medical treatment for medical emergencies and trauma incidents from Dubai and the Northern Emirates.
In the UAE, call 998 for ambulance, 999 for police and 997 for fire/civil defence. Go to emergency for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
Dubai Health’s visitor guide specifically says trauma-related emergencies should proceed to Rashid Hospital.
Dubai Health visitor guide says children under 18 needing emergency care should visit Al Jalila Children’s Hospital.
Emergency patients are seen by medical severity, not by arrival order. A later patient may be treated first if more urgent.
- Do not delay emergency care to search for clinic appointments.
- Bring Emirates ID/passport and insurance card if available.
- Carry medicine list and allergy information if possible.
- For road accidents or police-related incidents, follow police/ambulance instructions.
- When the patient is stable, ask customer service about billing, insurance and next steps.
Visiting hours and what visitors should know
Rashid Hospital’s official FAQ lists visiting hours for general wards and critical care. Visitors should also follow Dubai Health guidance around privacy, quiet environment, modest clothing and infection prevention.
| Area | Visiting time | Practical note |
|---|---|---|
| General wards | 12:00 PM–2:00 PM and 4:00 PM–9:00 PM | Confirm at reception because ward-specific rules can change. |
| Critical care | 12:00 PM–2:00 PM and 4:00 PM–8:00 PM | Critical care may have stricter visitor limits and infection-control rules. |
| Visitors | Follow hospital guidance | Respect patient privacy, keep noise low and wear modest clothing. |
| Food and facilities | Dubai Health visitor guide mentions cafeterias/coffee shops/vending, prayer rooms and ATMs across facilities. | Availability and timing can vary by location. |
For ICU/critical care, call before visiting. Patient condition, procedure timing and infection-control rules can affect visitor access.
Parking, valet and arrival tips
Dubai Health’s visitor guide says ample parking is available at its hospitals and centers, with designated parking spaces for people of determination near entrances. Paid valet parking services are also available for added convenience.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, patients with reports, and visitors coming from outside central Dubai. | Use live navigation and leave extra time for Oud Metha/Umm Hurair traffic. |
| Valet | Elderly patients, people with mobility issues, emergency-adjacent visits and families with children. | Ask if paid valet is available at the time of your visit and whether any fee applies. |
| People of determination | Patients and visitors needing closer access. | Dubai Health says designated parking spaces are near entrances. |
| Taxi / ride app | People who want to avoid parking stress or are visiting for the first time. | Enter “Rashid Hospital Umm Hurair Dubai” as the destination. |
| Emergency arrival | Urgent medical cases. | Follow ambulance/hospital emergency entrance instructions. Do not use ER parking for routine visits. |
Do not publish a fixed valet or parking fee unless Dubai Health confirms it. Before a planned visit, ask 800 60: “Where should patients park today, is valet available, and are any charges applicable?”
Rashid Hospital Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, entrance and parking guidance.
Medical reports, sick leave and documents
Dubai Health lists services such as request for medical report and request for sick leave certificate through its services ecosystem. Rashid Hospital’s official FAQ also tells patients to bring Emirates ID or passport, health insurance card if applicable, medications and relevant medical records from other facilities.
| Need | Official route | Practical guidance |
|---|---|---|
| Medical report | Dubai Health services | Use Dubai Health login/services route and keep your facility, MRN, Emirates ID and visit details ready. |
| Sick leave certificate | Dubai Health services / portal | Confirm eligibility and service requirements before requesting. |
| Previous records | Carry from other facilities | Bring discharge summaries, lab results, scan reports, medication list and referral letters. |
| Insurance documents | Insurance card / insurer app / approval messages | Keep approval or rejection messages until billing and treatment are complete. |
| Pharmacy note | Hospital-care pharmacy services | Rashid Hospital’s FAQ says it does not operate a retail pharmacy, but pharmacy services are available to patients under hospital care. |
Bring Emirates ID or passport, health insurance card if applicable, appointment/referral proof, current medicines, allergy list, old reports, X-rays/scans and any official SMS or Dubai Health reference number.
DHA, Dubai Health and UAE services that may help
Rashid Hospital is part of Dubai Health. For hospital appointment and facility support, use Dubai Health routes. For broader emergency numbers, insurance complaints or medical complaint services, use official UAE/DHA pages.
| Need | Official route | How it helps |
|---|---|---|
| Hospital appointment/support | Dubai Health 800 60 | Call for Rashid Hospital appointment, facility, doctor and service guidance. |
| Emergency ambulance | UAE emergency numbers | 998 for ambulance, 999 for police, 997 for fire/civil defence. |
| Insurance partners | Dubai Health insurance partners | Review accepted insurance partners, then confirm exact coverage with your insurer. |
| Insurance complaint | DHA insurance complaint | Use for feedback, complaints or disputes involving insurance companies. |
| Medical complaint | DHA medical complaint | Use only after collecting documents, dates, names, reports and the hospital response. |
| Doctor/facility lookup | Dubai Medical Registry | Search DHA-registered professionals and health facilities. |
| Visitor guidance | Dubai Health visitor guide | Parking, valet, visitor safety, people-of-determination amenities and emergency guidance. |
Keep appointment messages, invoices, doctor/clinic name, date, reports, prescriptions, discharge summary, insurance approval or rejection, and the hospital’s written response. Clear documents make official support easier.
Rashid Hospital video resource
This public YouTube video gives a visual orientation of Rashid Hospital. It is not a replacement for official Dubai Health information, so always confirm appointment, clinic timing, emergency route, insurance and visitor rules through official Dubai Health channels.
For official operating details, use the Dubai Health Rashid Hospital page and 800 60 support.
Local insider tips for a smoother Rashid Hospital visit
- Use official Dubai Health pages only. Rashid Hospital belongs under Dubai Health, so use Dubai Health for appointment and service confirmation.
- Reach early for clinic appointments. First-time patients need time for registration, insurance check and wayfinding.
- Do not delay trauma care. For serious injury or accident, use emergency immediately.
- For children under 18, check emergency routing. Dubai Health visitor guide says pediatric emergency care should go to Al Jalila Children’s Hospital.
- Carry old reports. Previous scans, lab results and discharge summaries help the doctor understand the case quickly.
- Ask the department location. Rashid is a large hospital; ask reception which building/clinic/ward to go to.
- Check visitor timing before coming. General ward and critical care timings are not the same.
- Use valet/drop-off for mobility issues. Drop the patient first, then one adult can handle parking.
- Keep insurance proof. Save approval messages, policy details, invoices and claim documents.
- For official reports, use Dubai Health services. Keep MRN, Emirates ID, facility name and visit date ready.
FAQs about Rashid Hospital
Where is Rashid Hospital located?
Rashid Hospital is located in Umm Hurair, Dubai, United Arab Emirates.
What is the phone number for Rashid Hospital?
The official Dubai Health contact number shown for Rashid Hospital support is 800 60.
Is Rashid Hospital emergency open 24 hours?
Yes. Rashid Hospital’s Emergency Department operates 24 hours a day, 7 days a week.
How do I book an appointment at Rashid Hospital?
You can call Dubai Health Customer Experience Team at 800 60 or use the Dubai Health book appointment page and filter by Rashid Hospital, department and specialty.
What are Rashid Hospital clinic hours?
Dubai Health lists clinic hours as Monday to Wednesday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 1:00 PM, and Friday 8:00 AM to 11:00 AM. Confirm your exact clinic timing before visiting.
Is Rashid Hospital free?
Rashid Hospital provides services based on insurance coverage or payment arrangements. The official FAQ says healthcare services are free of charge for UAE Nationals.
Does Rashid Hospital accept health insurance?
Dubai Health lists approved insurance partners, but patients should still verify coverage directly with their insurer for the exact service, department and treatment.
What documents should I bring to Rashid Hospital?
Bring Emirates ID or passport, health insurance card if applicable, current medications and relevant medical records from other facilities.
What are Rashid Hospital visiting hours?
General wards are listed as 12:00 PM–2:00 PM and 4:00 PM–9:00 PM. Critical Care is listed as 12:00 PM–2:00 PM and 4:00 PM–8:00 PM. Confirm before visiting.
Does Rashid Hospital have parking?
Dubai Health says ample parking is available at its hospitals and centers, with designated spaces for people of determination and paid valet parking services.
Final takeaway
For Rashid Hospital, confirm the correct route before leaving: emergency, clinic appointment, referral, visitor access, medical report or insurance support. Use 800 60 and official Dubai Health pages for current information. For serious emergencies, call 998 for ambulance or go to the nearest emergency department immediately.