Reem Hospital: appointment, doctors, urgent care, insurance, parking and map
Reem Hospital is a multispecialty hospital on Al Reem Island, Abu Dhabi, located opposite Sorbonne University. It is known for post-acute rehabilitation, long-term care, mechanical ventilation, urgent care, outpatient clinics, inpatient services and family healthcare.
This guide helps patients check phone number, appointment steps, doctors, specialties, insurance, fees questions, urgent care, parking and valet, pharmacy timing, visiting hours, Google Map, official video and Abu Dhabi government help before visiting.
Call 800 7 444. The official email is contactus@reemhospital.ae. The official contact page lists Reem Hospital opposite Sorbonne University, Al Reem Island, Abu Dhabi.
Reem Hospital is on Al Reem Island, Abu Dhabi. When booking a taxi, using Google Maps or checking insurance, say: “Reem Hospital opposite Sorbonne University, Al Reem Island.” This avoids confusion with clinics or similarly named services.
Address, phone number, email and timings
Use the details below for appointment booking, insurance questions, directions, urgent care routing, visitor planning and general support. Always confirm doctor-specific timing before visiting because hospital timing and individual clinic schedules can differ.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Reem Hospital | Use the full name in Google Maps, taxi apps and insurance calls. |
| Location | Opposite Sorbonne University, Al Reem Island, Abu Dhabi, UAE. P.O. Box 953. | Use this landmark when giving taxi or delivery directions. |
| Phone | 800 7 444 | Use for appointments, doctor availability, insurance desk, urgent care questions and directions. |
| contactus@reemhospital.ae | Use for non-urgent written confirmation, feedback and support. | |
| Contact page timing | Hospital timings are listed as 09:00 to 23:00. | Confirm the exact department/doctor timing before travelling. |
| Patient guide timing | The patient guide says patients are welcomed Sunday to Saturday, 24 hours a day. | For urgent or after-hours needs, call first and ask which service is open now. |
| Pharmacy | Pharmacy timing is listed as 9:00 AM to 11:00 PM. | Ask whether your medicine is available and whether insurance approval is needed. |
| Official website | reemhospital.com | Use for doctors, specialties, appointment booking, insurance partners and patient guide. |
“Hello, I want to visit Reem Hospital on Al Reem Island. Please confirm the doctor, department, appointment time, consultation fee, insurance acceptance, approval requirement, parking/valet option and how early I should arrive.”
Which care route should you choose?
Reem Hospital covers several different patient needs: routine outpatient consultation, urgent care, rehabilitation, long-term care, inpatient care, diagnostics, pharmacy and specialty clinics. Choosing the right route avoids delays and billing confusion.
Best for stable symptoms, specialist consultation, follow-up, second opinion, pediatrics, ENT, cardiology, dermatology, orthopedics, urology or family medicine.
Use for non-life-threatening but time-sensitive symptoms where you need quick medical review, basic tests or immediate guidance.
Best for post-acute rehabilitation, long-term support, mechanical ventilation, physiotherapy, occupational therapy and speech-language needs.
If symptoms are sudden, severe, worsening fast or life-threatening, use emergency services. If symptoms are stable, book OPD. If the issue is recovery after illness, surgery, ICU stay, stroke, injury or chronic condition, ask about rehabilitation or long-term care.
How to book an appointment at Reem Hospital
The official patient guide says you can select your doctor by specialty and preferred speaking language to book an in-person consultation. A smooth booking depends on confirming doctor, department, insurance, fee and arrival requirements.
- Choose the right service. Decide whether you need OPD, urgent care, rehabilitation, long-term care, diagnostics, pharmacy, inpatient care or a follow-up.
- Search by specialty. Use the official specialties page to match your symptoms with the correct department.
- Search for doctors. Use the official doctors page to check doctor names, specialty and language preferences where available.
- Call the hospital. Dial 800 7 444 and ask for the earliest suitable slot.
- Confirm insurance. Ask whether your insurer, TPA and exact plan are accepted for that doctor and service.
- Ask fee questions. Confirm consultation fee, co-pay, follow-up rule and whether tests need separate approval.
- Prepare documents. Carry Emirates ID or passport, insurance card, previous reports, scans, prescriptions, referral/approval documents and payment method.
- Reach early. First-time patients should leave time for registration, file opening and insurance eligibility checks.
Do not ask only “doctor available?” Ask for the doctor, department, fee, insurance, approval, documents, parking and arrival time. That one extra minute on the phone can prevent a wasted visit.
Fees, consultation charges and cost questions
Reem Hospital does not publish one single consultation fee for every doctor and specialty on the public contact page. This is normal for private hospitals. The final cost can change by doctor level, department, insurance plan, co-pay, pre-approval, tests, imaging, medicines, urgent care status, procedures, room category and follow-up rules.
| Cost area | Why price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit, follow-up, insurance network and co-pay. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Urgent care | Doctor review, triage, tests, medicines, observation and insurance approval. | “Is this urgent care billed like OPD, emergency, or another visit type?” |
| Rehabilitation | Therapy type, number of sessions, inpatient/outpatient plan, equipment and insurance approval. | “How many sessions are approved and what is the cash price if insurance does not cover them?” |
| Long-term care | Room, nursing level, doctor review, medicines, ventilation needs, therapy and care plan. | “Can I get a written estimate with inclusions, exclusions and insurance approval status?” |
| Lab and imaging | Test type, fasting need, urgency, scan type, contrast and approval rules. | “Is this test/scan covered today, and what is the cash price if rejected?” |
| Pharmacy | Medicine type, specialty medication, insurance formulary, availability and approval. | “Is this medicine available, covered, and ready for collection today?” |
| Procedure or admission | Doctor, anesthesia, room, medicines, consumables, ICU and complication risk. | “What is included, what is excluded and what may be billed separately?” |
If the case is not urgent, call your insurer or TPA before the visit and ask whether Reem Hospital is in-network for your exact plan, doctor and service. A hospital may appear as a partner generally, but your plan may still require approval.
Doctors and specialists at Reem Hospital
The official website lists doctors across many specialties. The homepage highlights doctors including ENT, cardiology, gastroenterology and orthopedics. Availability changes by date, schedule, leave and insurance rules, so always confirm before visiting.
Search by specialty first, then doctor name. Ask whether the doctor is consultant, specialist or GP and whether your insurance covers that exact doctor.
The patient guide notes doctor selection by preferred speaking language. Ask if language preference matters for your visit.
| Need | Likely doctor / department route | Booking tip |
|---|---|---|
| ENT, sinus, throat, hearing, head and neck symptoms | ENT, Head & Neck Surgery | Ask if endoscopy, hearing test or procedure is billed separately. |
| Chest pain, palpitations, high blood pressure | Cardiology or urgent/emergency depending on severity | Severe chest pain, sweating, fainting or breathlessness needs emergency care. |
| Stomach, liver, digestion, colon symptoms | Gastroenterology & Hepatology | Ask about fasting, lab, imaging, endoscopy approval and report timing. |
| Bone, joint, sports injury, back pain | Orthopedics & Sports Medicine, physiotherapy, radiology | Carry previous X-ray/MRI reports and ask if physiotherapy approval is needed. |
| Child health and neurological symptoms | Pediatrics, pediatric neurology, rehabilitation where needed | Bring vaccination record, previous reports and school/therapy notes if relevant. |
| Stroke, neurological recovery, rehab needs | Neurology, physical medicine & rehabilitation, occupational therapy, speech-language pathology | Ask if inpatient rehab, outpatient rehab or home-care style planning is suitable. |
| Kidney disease or dialysis | Nephrology, dialysis, internal medicine | Ask session schedule, approval, lab frequency and nephrologist review plan. |
Specialties, treatments and services
Reem Hospital’s official specialty list includes aesthetic gynecology, anesthesia, bariatric surgery, cardiology, dentistry, dermatology and cosmetology, dialysis, dietetics and nutrition, endocrinology, ENT/head and neck surgery, family medicine, gastroenterology and hepatology, general medicine, general surgery, gynecology and obstetrics, imaging and radiology, inpatient mental health, ICU, long-term care, nephrology, neurology, neurosurgery and spine surgery, occupational therapy, ophthalmology, orthopedics and sports medicine, pediatrics, pediatric neurology, physical medicine and rehabilitation, physiotherapy, plastic surgery, podiatry, pulmonology, rheumatology, speech-language pathology, urgent care, urology and vascular surgery.
| User need | Relevant specialty | Practical guidance |
|---|---|---|
| Recovery after surgery, stroke, ICU stay or injury | Post-acute care, rehabilitation, physiotherapy, occupational therapy | Ask for assessment, therapy plan, number of sessions and insurance approval. |
| Long-term medical support | Long-term care, ICU, ventilation rehabilitation, nursing support | Ask for written care plan, room level, therapy inclusion and monthly estimate. |
| Chest pain, heart rhythm, BP, cardiac check | Cardiology, urgent care, imaging, lab | Use emergency for severe symptoms. Ask if ECG/echo/stress testing is separate. |
| Child development, speech or movement delay | Pediatrics, pediatric neurology, speech-language pathology, occupational therapy | Bring reports from school, therapists, previous doctors and developmental notes. |
| Digestive, liver, colon or stomach concerns | Gastroenterology & hepatology, lab, imaging | Ask about fasting, endoscopy/colonoscopy approval and report timing. |
| Joint, spine, sports injuries | Orthopedics & sports medicine, neurosurgery/spine, physiotherapy | Carry previous imaging and ask if rehab plan is included after consultation. |
| Skin, cosmetic, hair or aesthetic concerns | Dermatology & cosmetology, plastic surgery | Ask procedure price separately from consultation. |
| Women’s health and pregnancy | Gynecology & obstetrics, aesthetic gynecology, imaging, lab | Ask about ultrasound, lab tests, insurance approval and follow-up schedule. |
| Kidney disease and dialysis | Nephrology, dialysis, internal medicine | Ask about session timing, lab checks, transport, medicines and approval rules. |
| Eye, dental, ENT, urology and vascular concerns | Ophthalmology, dentistry, ENT, urology, vascular surgery | Ask whether procedure, device, implant, medicine or test cost is separate. |
Rehabilitation, long-term care and mechanical ventilation
Reem Hospital’s homepage highlights post-acute care, long-term care and mechanical ventilation as major service areas. This is important because many users search “Reem Hospital” not only for a normal doctor visit but for recovery after hospitalization, surgery, stroke, neurological illness, breathing support or prolonged medical care.
Useful after surgery, stroke, injury, ICU stay or serious illness when the patient needs structured recovery support.
Designed for patients who need ongoing medical and daily living support for long-term conditions.
The hospital highlights ventilation rehabilitation with 24/7 coverage as part of ICU service.
Ask for expected length of stay, therapy schedule, doctor review frequency, nursing ratio, room type, family visiting rules, equipment needs, medicine exclusions, discharge planning and insurance approval timeline.
Insurance and payment: what patients should check
Reem Hospital says it has direct billing facilities with most insurance companies in Abu Dhabi, including international brokers. The homepage also shows insurance partners. Still, acceptance depends on your exact insurer, TPA, plan, network, doctor, department, service and approval rules.
Ask whether your insurance card is accepted for the exact doctor and department.
Ask if lab, imaging, pharmacy, therapy and procedure charges are approved separately.
Ask for estimate, approval status, deposit rule, room category, therapy coverage and exclusions.
- Call Reem Hospital before planned visits and ask for insurance confirmation.
- Call your insurer or TPA and ask if Reem Hospital is in-network for your exact plan.
- Ask whether GP referral or pre-approval is required for specialist care.
- Ask whether rehabilitation, physiotherapy, speech therapy, dialysis, imaging or admission needs separate approval.
- Keep approval SMS, invoices, reports and claim forms until billing is fully closed.
If an approval is delayed or rejected, ask for the reason in writing. Written proof helps when speaking with the hospital billing team, insurer, TPA or Department of Health Abu Dhabi.
Visitors, pharmacy, parking and amenities
The official patient and visitor guide gives useful practical details for families and visitors. Confirm ward-specific rules before visiting because ICU, isolation, rehabilitation and long-term-care areas may have different access rules.
| Need | Official detail | Practical use |
|---|---|---|
| Visitor hours | Inpatient visitors are welcomed from 12:00 noon to 2:00 PM and from 5:00 PM to 7:00 PM. | Call before visiting ICU, rehab, long-term care, pediatric or special units. |
| Pharmacy | Pharmacy is listed as open from 9:00 AM to 11:00 PM. | Ask if medicines are available, covered by insurance and ready for collection. |
| Documents required | Emirates ID or passport and insurance card if applicable. | Carry these for appointment registration and billing. |
| Food and shops | The guide mentions restaurants, cafés, trolley services, vending machines and shops. | Useful for family visitors during longer appointments or admissions. |
| Wheelchair help | Contact page mentions wheelchair and other assistance. | Ask ahead if the patient has mobility needs. |
Parking, valet, taxi and arrival tips
Reem Hospital’s official patient guide says parking is free of charge and valet parking is secure, convenient and charge-free. The contact page also says free valet parking is available to patients and visitors.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, rehabilitation visits, long-term care visits and patients carrying reports. | Use the hospital’s free parking/valet, but still arrive early during peak OPD and visiting hours. |
| Valet | Patients with limited mobility, elderly visitors, children, pregnancy or time-sensitive visits. | Ask the entrance team where valet drop-off is and whether any temporary rule applies. |
| Taxi / ride app | Visitors who want to avoid Al Reem Island parking or wrong-building confusion. | Enter “Reem Hospital opposite Sorbonne University, Al Reem Island.” |
| Public parking nearby | Overflow situations outside hospital parking. | Check MAWAQiF signs. Standard parking is AED 2/hour or AED 15/day; premium parking is AED 3/hour where applicable. |
| Drop-off first | Elderly patients, rehab patients, children, pain or mobility limits. | Drop the patient first; another adult can handle parking or reception queue. |
Even with free hospital parking and valet, Al Reem Island can be busy. For appointments, admissions or therapy sessions, leave extra time and keep the hospital phone number ready.
Reem Hospital Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, Al Reem Island access and entrance guidance.
Department of Health and UAE government help
Reem Hospital is in Abu Dhabi, so Department of Health Abu Dhabi and UAE official services can help with emergency numbers, complaint routes, health insurance issues and public support.
| Need | Official route | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency guidance | 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Health regulator help | Department of Health Abu Dhabi | DoH contact number is 800555 and the page lists complaint categories. |
| Medical error concern | DoH medical error complaint route | Use after collecting reports, dates, doctor names, invoices and hospital response. |
| Insurance complaint | DoH health insurance complaint route | Useful for unresolved insurance approval, rejection, network or billing issues. |
| Parking rules | Abu Dhabi Mobility MAWAQiF | Use to check public parking types and tariffs outside hospital-managed parking. |
Keep appointment messages, invoices, insurance approval or rejection, doctor name, diagnosis, reports, prescriptions, dates and the hospital’s written response. A clear timeline is more useful than a general complaint without documents.
Emergency guidance: when not to wait for an appointment
For serious, sudden or life-threatening symptoms, do not wait for an online booking response or routine clinic slot. Use emergency services or the nearest emergency department.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Urgent care may be suitable for non-life-threatening but time-sensitive symptoms.
- Emergency cases are assessed by medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medicine list and allergy details.
- Once stable, ask billing for itemized charges and insurance approval status.
Official Reem Hospital video
This embed shows the official Reem Hospital YouTube uploads playlist. Use it for orientation and health-awareness videos only; appointments, doctors, fees, insurance, urgent care and parking should still be confirmed directly.
Official channel reference: Reem Hospital on YouTube.
Local insider tips for a smoother visit
- Use the landmark. Say “opposite Sorbonne University, Al Reem Island” when giving directions.
- Use valet for mobility cases. Reem Hospital lists free parking and charge-free valet, useful for rehab, elderly and pediatric visits.
- Bring documents. Carry Emirates ID or passport and insurance card, plus old reports and prescriptions.
- Check insurance before therapy. Rehab, physiotherapy, occupational therapy and speech therapy often need approval/session limits.
- For long-term care, ask for a written care plan. Include nursing, therapy, doctor review, room, medicines and discharge planning.
- For pharmacy, check stock first. Specialty medicines may need approval or may not be ready instantly.
- Use morning appointments for complex visits. Lab, imaging, approvals and specialist coordination are easier earlier in the day.
- Ask visitor rules before visiting. General visiting hours may not apply the same way to ICU, rehab or special care areas.
- Save all confirmations. Appointment SMS, insurance approval, package terms, invoices and reports should be kept until billing is complete.
- Ask how reports are delivered. Confirm whether reports are printed, emailed, portal-based or collected later.
FAQs about Reem Hospital
Where is Reem Hospital located?
Reem Hospital is located opposite Sorbonne University on Al Reem Island, Abu Dhabi, UAE.
What is the phone number for Reem Hospital?
The official phone number listed for Reem Hospital is 800 7 444.
What is the email address for Reem Hospital?
The official email address listed on the contact page is contactus@reemhospital.ae.
How do I book an appointment at Reem Hospital?
You can call 800 7 444 or use the official website to select a doctor by specialty and preferred language. Confirm doctor, department, fee, insurance and arrival time before travelling.
What are Reem Hospital timings?
The official contact page lists hospital timings from 09:00 to 23:00. The patient guide says patients are welcomed Sunday to Saturday, 24 hours a day. Call before visiting after hours to confirm the correct service.
Does Reem Hospital have free parking?
Yes. The official patient guide says parking is free of charge and valet parking is secure, convenient and charge-free.
What are Reem Hospital visiting hours?
The patient guide lists inpatient visiting hours from 12:00 noon to 2:00 PM and from 5:00 PM to 7:00 PM. Confirm special-unit rules before visiting.
What specialties are available at Reem Hospital?
Specialties include rehabilitation, long-term care, cardiology, ENT, gastroenterology, orthopedics, pediatrics, neurology, urology, dialysis, dermatology, imaging, ICU, physiotherapy, speech-language pathology, urgent care and more.
Does Reem Hospital accept insurance?
The hospital says it has direct billing facilities with most insurance companies in Abu Dhabi, including international brokers. Coverage still depends on your exact plan, doctor, department, service and approval rules.
What should I bring to Reem Hospital?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy details, approval/referral documents if required and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth Reem Hospital visit, confirm the doctor, department, appointment status, consultation fee, insurance approval, valet/parking route and documents before leaving. Use urgent or emergency care for time-sensitive symptoms, and keep reports, invoices and insurance approvals until treatment and billing are complete.