Sheikh Khalifa Medical City Ajman guide: appointments, emergency, doctors, insurance, women & children, map
Sheikh Khalifa Hospital Ajman usually means the Sheikh Khalifa Medical City Ajman campus in Al Jurf, especially Sheikh Khalifa Hospital – General and Sheikh Khalifa Hospital – Women and Children.
This guide gives the useful patient details in one place: call center, appointment steps, outpatient hours, emergency route, departments, documents, insurance, medical report fee, visiting guidance, parking tips, map and common mistakes to avoid.
Call center: +971 6 711 7777
Emergency: 24/7 listed
National Ambulance: 998
Location: University Street, Al Jurf, Ajman
Do not confuse Sheikh Khalifa Hospital Ajman with Sheikh Khalifa Specialty Hospital Fujairah or Sheikh Khalifa General Hospital Umm Al Quwain. For Ajman, use Sheikh Khalifa Medical City Ajman, University Street, Al Jurf.
Sheikh Khalifa Hospital Ajman quick answer
| User question | Direct answer | Best next step |
|---|---|---|
| What is the phone number? | +971 6 711 7777. | Ask for Sheikh Khalifa Medical City Ajman and the exact clinic/department. |
| Where is it? | University Street, Al Jurf, Ajman; next to University of Ajman / opposite Grand Central. | Use “Sheikh Khalifa Medical City Ajman, University Street, Al Jurf” in maps. |
| Which branch should I choose? | General Hospital for most adult medical/surgical specialties; Women & Children for maternity, pediatrics and NICU-related needs. | Confirm branch before travelling. |
| What are outpatient hours? | Monday–Thursday 7:00 AM–4:15 PM; Friday 7:00 AM–12:00 PM. | Arrive 20–30 minutes early for registration. |
| Is emergency open? | Emergency Department and Urgent Care are listed as 24/7. | For ambulance emergency, dial 998. |
| What should I bring? | Original Emirates ID, insurance/health card, and old medical records/medications. | Expats should also bring health insurance card; GCC nationals may need proof of Ajman residency. |
Which Sheikh Khalifa Ajman branch should you choose?
| Branch | Official / public detail | Choose it for |
|---|---|---|
| Sheikh Khalifa Hospital – General | Part of SKMCA in Ajman; public Ajman listing describes it as a medical hospital with specialized departments, emergency department, ICU/anesthesia unit, diabetes section and common medical departments. | Adult medicine, surgery, ICU, emergency, cardiology, neurology, urology, orthopedics, internal medicine, radiology, lab and general hospital care. |
| Sheikh Khalifa Hospital – Women and Children | Part of SKMCA; public Ajman listing describes 128 beds, including delivery beds and neonatal ICU beds. | Maternity, labor/delivery, high-risk childbirth, pediatrics, neonatal care, NICU, well-baby and child-related services. |
| Rashid Centre for Diabetes and Research | Located on the same University Street / Al Jurf SKMCA campus. | Diabetes, endocrinology, lifestyle, podiatry and pediatric diabetology referral routes. |
| Sheikh Khalifa Hospital – Masfoot | SKMCA branch in Masfoot near Public Library / Sanad Service Center / Masjid Obaid Al Shaali. | Masfoot-area users; confirm service availability before travelling from Ajman city. |
“Is my appointment at Sheikh Khalifa Hospital – General, Women and Children, Rashid Centre for Diabetes, or Masfoot? Please repeat the branch and entrance before I travel.”
Sheikh Khalifa Hospital Ajman phone, address and hours
| Detail | Information | How to use it |
|---|---|---|
| Main campus | Sheikh Khalifa Medical City, University Street, Al Jurf, Ajman | Use for General Hospital, Women & Children and Rashid Centre for Diabetes. |
| Landmark | Next to University of Ajman, opposite Grand Central | Useful for taxi drivers and first-time visitors. |
| Call center | +971 6 711 7777 | Appointments, same-day availability, department transfer and branch confirmation. |
| Official website | skmca.ae | Use for doctors, appointment, department and patient information. |
| Outpatient hours | Monday–Thursday 7:00 AM–4:15 PM; Friday 7:00 AM–12:00 PM | Routine OPD hours; doctor/clinic timing must still be confirmed. |
| Ramadan hours | Monday–Thursday 8:00 AM–2:00 PM; Friday 7:00 AM–12:00 PM | Check before Ramadan visits. |
| Emergency / urgent care | 24/7 | Use for urgent or life-threatening needs; ambulance number is 998. |
How to book a Sheikh Khalifa Hospital Ajman appointment
SKMCA says appointments can be scheduled by calling the call center or using the request appointment route.
- Call +971 6 711 7777.
- Say the exact branch you need: General, Women & Children, Rashid Centre for Diabetes or Masfoot.
- Choose the department: cardiology, pediatrics, diabetes, urology, orthopedics, neurology, ENT, OB-GYN, dermatology, radiology, ophthalmology, vascular, surgery, internal medicine, lab, neurosurgery, psychiatry, nephrology or gastroenterology.
- Ask whether a referral is required for your clinic.
- Ask if same-day appointments are available for that department.
- Ask what documents are needed for your nationality/residency/insurance status.
- Arrive 20–30 minutes before appointment for registration.
- Do not wait for OPD if symptoms are severe. Use emergency or dial 998.
“I want Sheikh Khalifa Hospital Ajman. Please confirm the branch, clinic, doctor/team, appointment time, documents, health insurance/health card requirement, fee or co-pay, and whether I need a referral.”
Documents to carry for Sheikh Khalifa Hospital Ajman
| Patient type | Documents SKMCA says to bring | Extra practical tip |
|---|---|---|
| UAE Nationals | Emirates ID; medications or medical records from other facilities are recommended. | Carry family book or related eligibility documents if requested for billing/registration. |
| GCC Nationals | Emirates ID and proof of residency in Ajman; medications or medical records recommended. | Ask call center what proof of Ajman residency is accepted. |
| Expats | Emirates ID, health insurance card, marriage certificate; medications or medical records recommended. | Ask if marriage certificate is needed only for specific services, such as maternity/family-related registration. |
| Employees | Emirates ID and Employee ID. | Ask whether employer insurance, referral or approval is required. |
| Emergency patients | Valid identification document and valid health insurance card; GCC nationality/UAE passport holder without family book residing in Ajman may need proof of residency. | Do not delay emergency treatment to collect non-critical papers if the patient is unsafe. |
| All patients | Original UAE Identity Card for every hospital visit; insurance/health card at each visit. | Bring old reports, imaging, discharge summary, medicine list and allergies. |
Fees, billing, insurance and medical report cost
SKMCA does not show one public fixed consultation fee for every doctor and department. The useful answer is to ask by branch, clinic, patient category, health card/insurance and treatment type.
| Cost area | What can change the amount | Exact question to ask |
|---|---|---|
| Outpatient consultation | Patient category, clinic, referral, insurance/health card, co-pay and approval. | What is the fee or co-pay for this clinic and patient category? |
| Same-day appointment | Department availability and whether the doctor/team can accept same-day cases. | Is same-day appointment available, and will I be charged differently? |
| Lab / radiology | MRI, CT, ultrasound, X-ray, laboratory type, approval and report timing. | Is this test covered, and does it need pre-authorization? |
| Admission / surgery | Ward, ICU, surgery, anesthesia, medicines, consumables and pre-authorization. | What is included, and what approval or deposit is required? |
| Maternity / NICU | Delivery, neonatal care, NICU, MPICU, newborn unit and admission length. | Can billing explain mother and baby charges separately? |
| Medical report | SKMCA FAQ lists AED 100 processing fee and 5 working days for reports from Medical Records Department. | What documents and authorization are needed to request the report? |
Do not depend on random online prices. Call SKMCA and ask for the fee, co-pay, insurance status and pre-authorization before planned care.
Sheikh Khalifa Hospital Ajman doctors and clinic search
SKMCA’s doctor page lets users filter by clinic and doctor name. The FAQ says around 180 physicians were recruited from different parts of the world.
| Doctor search need | Use this route | What to confirm |
|---|---|---|
| Find a doctor by specialty | SKMCA Our Doctors | Clinic, branch, doctor/team, language, appointment date and referral requirement. |
| General adult medical issue | Internal Medicine / General Medicine / Urgent Care depending on severity | Ask if you need OPD, urgent care or emergency. |
| Child doctor | General Pediatric Clinic, Pediatric Cardiology, Pediatric Gastroenterology, Pediatric Neurology, Pediatric Surgery | Bring vaccination card, old reports and fever/symptom timeline. |
| Women’s health or maternity | Obstetrics & Gynecology Clinic / Women and Children branch | Ask if delivery, maternity ward, NICU or high-risk clinic is relevant. |
| Diabetes | Diabetes Clinic / Endocrinology / Rashid Centre for Diabetes and Research | Carry glucose readings, HbA1c, medicine list and old reports. |
| Emergency doctor | Emergency Department / Urgent Care | Emergency patients are assessed by urgency, not routine appointment order. |
Sheikh Khalifa Hospital Ajman departments list
SKMCA publishes a broad set of departments and clinics. This table turns the list into patient-use categories.
| Care group | Departments / clinics visible on SKMCA pages | Useful for |
|---|---|---|
| Emergency and urgent care | Emergency Department, Urgent Care, ICU/Anesthesia | Emergency symptoms, injuries, urgent illness, monitoring and critical care. |
| Heart and vascular | Cardiology, Vascular | Chest pain, BP, heart follow-up, circulation problems and vascular concerns. |
| Brain and nerves | Neurology, Neurosurgery, Psychiatry | Stroke-like symptoms, seizures, headaches, nerve issues, mental-health concerns and neurosurgical referral. |
| Women and children | Obstetrics & Gynecology, Pediatrics, Neonatology, NICU, Pediatric Cardiology, Pediatric Gastroenterology, Pediatric Neurology, Pediatric Surgery | Pregnancy, maternity, child illness, newborn care and pediatric subspecialty needs. |
| Diabetes and chronic care | Diabetes, Diabetes and Endocrinology, Endocrinology, Lifestyle Clinic, Podiatry, Pediatric Diabetology, Nutrition Clinic | Diabetes, thyroid, foot care, lifestyle and nutrition support. |
| Bone, kidney and urinary | Orthopedics, Nephrology, Urology | Fracture, joint pain, kidney disease, urinary symptoms and stones. |
| Digestive and surgery | Gastroenterology, General Surgery, Surgery | Stomach, liver, bowel, abdominal surgery and surgical consultations. |
| ENT, eye and skin | ENT, Ophthalmology, Dermatology | Sinus, hearing, eye, skin, allergy-like symptoms and related procedures. |
| Diagnostics | Radiology, Medical Laboratory | MRI, CT, ultrasound, X-ray, blood tests, microbiology, blood bank and reports. |
Which department should you choose?
| Your need | Start here | Action before going |
|---|---|---|
| Severe chest pain, stroke signs, major injury, heavy bleeding, unconsciousness | Emergency Department | Dial 998 for ambulance or go to emergency immediately. |
| Stable heart follow-up, BP, palpitations | Cardiology | Ask if ECG, echo, lab or referral is needed. |
| Pregnancy, delivery, women’s health | Women & Children / OB-GYN | Ask branch, doctor, delivery route, NICU backup and documents. |
| Child fever, vaccination, growth, pediatric specialist | Pediatrics / pediatric clinics | Bring vaccination card and old reports. |
| Diabetes, thyroid, foot problems | Rashid Centre / Diabetes and Endocrinology / Podiatry | Carry readings, HbA1c, medicine list and referral if any. |
| Back pain, fracture, joint pain | Orthopedics / Radiology / Physiotherapy route if referred | Ask if X-ray, MRI or approval is needed. |
| Kidney disease or urine symptoms | Nephrology / Urology | Carry urine tests, ultrasound and kidney-function results if available. |
| Stomach pain or digestive symptoms | Gastroenterology / Surgery if acute | Ask about fasting and lab/radiology requirements. |
| Sinus, hearing, eye or skin concerns | ENT / Ophthalmology / Dermatology | Ask if procedure, imaging or special test is separate. |
Emergency and urgent care at Sheikh Khalifa Hospital Ajman
SKMCA says its Emergency Department is operational 24/7 for prompt care around the clock. The emergency page says its priority is treating urgent or life-threatening illness and injuries, with consultants, nurses and fully equipped ambulances supporting emergency care.
In case of an emergency, dial 998 for National Ambulance. In the UAE, emergency numbers also include 999 for police and 997 for fire/civil defence.
Open 24/7 for immediate medical attention.
Listed as 24/7 on the opening-hours page.
Valid ID and valid health insurance card are requested at reception where possible.
- Emergency visitors may be limited to one or two people in the ED treatment area for safety and privacy.
- Children visiting the ED must be accompanied by a parent or carer.
- Do not delay emergency care to search for routine OPD appointment slots.
- Emergency cases may also delay normal outpatient appointment waiting times.
Women, children, maternity and NICU services
The Women and Children branch is the key route for maternity and pediatric needs. SKMCA inpatient information lists NICU, MPICU, maternity ward, pediatric ward, Well Baby Unit and Special Care Baby Unit.
| Need | Relevant branch/service | What to ask |
|---|---|---|
| Pregnancy checkup | Women & Children / OB-GYN | Doctor timing, scan route, referral, documents and insurance/health card status. |
| Delivery | Maternity ward / labor-related route | Ask admission process, companion rule, room, newborn care and billing/eligibility. |
| High-risk childbirth | Women & Children branch with specialized team described by Ajman listing | Ask if the case should go through emergency, referral or planned OB clinic. |
| Newborn intensive care | NICU / SCBU / WBU | Ask parent access, baby documents, insurance/health card and admission procedure. |
| Child illness | Pediatric Ward / General Pediatric Clinic | Bring vaccination card, fever timeline, old reports and current medicines. |
| Pediatric subspecialty | Pediatric Cardiology, Gastroenterology, Neurology, Endocrinology, Surgery | Ask if referral and prior tests are required. |
For maternity or pediatric visits, call before going and ask whether the correct destination is Women & Children, Emergency, Pediatric Clinic or NICU-related admission.
Inpatient care, radiology and laboratory services
SKMCA inpatient guidance says patients admitted overnight will receive preparation instructions, and surgery patients must follow arrival/preparation instructions because late arrival can delay or cancel the procedure.
| Service area | Officially listed details | Patient action |
|---|---|---|
| General Hospital inpatient | Surgical ward, medical ward and ICU. | Ask admission time, fasting, consent, ID band, medicine handling and discharge instructions. |
| Women and Children inpatient | NICU, MPICU, maternity ward, pediatric ward, WBU and SCBU. | Ask mother/baby admission, visitor rules and documentation. |
| Radiology | MRI, CT, ultrasound, X-ray and radiation prevention. | Ask if appointment, fasting, contrast or approval is required. |
| Medical Laboratory | Clinical Chemistry, Hematology, Blood Bank, Microbiology and Virology, laboratory biosafety and biosecurity. | Ask fasting, sample timing and report availability. |
| Surgery / procedure | Consent form is used; forms may be available in Arabic and English; interpreters may be available if required. | Ask questions until the procedure, risks and consent are clear. |
| Inpatient medicines | Medication is prescribed and reviewed by the doctor; patients should tell staff about current medicines. | Do not take outside medicine during admission unless staff approve. |
Accepted insurance and approval rules at SKMCA
SKMCA’s insurance page lists many insurance partners and networks. Acceptance still depends on your exact policy, patient category, service and approval status.
ADNIC, Daman, MedNet, Almadallah, Aafiya, Sukoon, SAICO, Nextcare, NAS, Neuron, Ecare, MSH, Al Buhaira, Now Health, MetLife, NGI, Inayah, GIG, GlobeMed and Aspire Health are shown.
SKMCA notes that the insurance card must be provided at all times when availing treatment.
All admissions require pre-authorization; direct-billing pre-authorization may take one hour to seven days.
- Tell the hospital if your insurance policy changes.
- Read exclusions carefully before a planned visit.
- Some policies include fixed or percentage deductible.
- Medication may be dispensed only for the period of insurance card validity.
- Most insurance policies do not cover health checkup packages and screening tests.
- Ask if lab, radiology, surgery, maternity, NICU, pharmacy or admission needs separate approval.
“Is Sheikh Khalifa Medical City Ajman covered under my exact plan for this clinic and service? What is my co-pay, and do tests, scans, admission, surgery, maternity or medicines require pre-authorization?”
Visiting hours and inpatient family guidance
| Area | Visiting guidance shown in SKMCA FAQ | Patient/family tip |
|---|---|---|
| Female and male ward, General Hospital | Morning 10 AM–12 PM; evening 4 PM–8 PM. | Confirm ward rules before visiting because clinical restrictions can change. |
| Emergency | 24/7. | ED treatment area may restrict visitors to one or two people. |
| Inpatient | 24/7 listed in FAQ context. | Always follow ward-specific instructions. |
| Maternity ward | Morning 10 AM–12 PM; evening 4 PM–8 PM. | Ask mother/baby visiting and companion rules. |
| Labor room | One person allowed with prior permit required. | Ask permit process before expected delivery. |
| Pediatric ward | Morning 10 AM–12 PM; evening 4 PM–8 PM. | Children visitors must be supervised. |
| ICU | Morning 12 PM–1 PM; evening 6 PM–8 PM. | ICU rules may change by patient condition. |
| NICU | Parents are allowed to visit at any time. | Ask infection-control and parent-access instructions. |
Parking and arrival tips at Sheikh Khalifa Hospital Ajman
Official SKMCA pages confirm the campus location but do not publish a detailed public parking-fee table. Use practical planning so the patient does not waste time at the wrong entrance.
| Situation | Best action | Why it helps |
|---|---|---|
| First visit | Call and ask which branch/entrance to use. | General, Women & Children and Rashid Centre are all on the campus. |
| Patient is elderly, pregnant, child or in pain | Use drop-off first. | Patient can start registration while another adult parks. |
| OPD appointment | Arrive 20–30 minutes early. | Registration, ID check and insurance/health card processing take time. |
| Emergency case | Use emergency entrance or call 998 if life-threatening. | Parking should not delay emergency care. |
| Taxi / ride app | Use “Sheikh Khalifa Medical City Ajman, University Street, Al Jurf.” | Avoids confusion with similarly named Sheikh Khalifa hospitals in other emirates. |
| People of Determination | Ask about accessible drop-off/parking before arrival. | Ajman tourism accessibility listing notes accessible parking and wheelchair support features at SKMCA. |
Government help, emergency numbers and complaints
Sheikh Khalifa Medical City Ajman is a public/official healthcare facility route, so patients should use SKMCA’s Patient Relations / hospital channels first for service concerns. For UAE-wide emergencies, use official emergency numbers.
| Need | Official route | What to do |
|---|---|---|
| Ambulance emergency | 998 | Use for life-threatening medical emergencies. |
| Police / danger | 999 | Use for immediate safety or police emergency. |
| Fire / civil defence | 997 | Use for fire or civil defence emergency. |
| Concern during inpatient stay | Nurse, Senior Charge Nurse, Nursing Supervisor, Patient Relation Officer | SKMCA inpatient guidance says concerns can be escalated through nursing leadership and patient relation officers. |
| Suggestion or complaint | Patient Relations Officer by direct contact, telephone, email or written letter | Keep date, department, doctor/team, invoice/report and written summary. |
| Private-facility complaint in Ajman | MOHAP route | Use only for MOHAP-licensed private facilities in Northern Emirates; SKMCA concerns should start with SKMCA/public facility route. |
Do not assume every service is free for every patient. Eligibility, health card, insurance, residency status, patient category, referral and service type can affect billing. Confirm before planned care.
Sheikh Khalifa Hospital Ajman Google Map
Use this map for orientation. Open live navigation before leaving because University Street / Al Jurf access and parking can change by time of day.
Local insider tips before visiting
General, Women & Children and Rashid Diabetes Centre can be confused on the same campus.
SKMCA recommends early arrival; outpatient guidance says 20–30 minutes before appointment.
Original UAE ID and insurance/health card are requested for hospital visits.
Old reports, scans, medication list and discharge summaries can reduce repeat work.
For life-threatening symptoms, dial 998 or use emergency directly.
Admissions and direct billing can require pre-authorization that may take time.
FAQs about Sheikh Khalifa Hospital Ajman
Where is Sheikh Khalifa Hospital Ajman located?
It is on the Sheikh Khalifa Medical City Ajman campus on University Street, Al Jurf, Ajman, next to University of Ajman and opposite Grand Central.
What is the phone number for Sheikh Khalifa Hospital Ajman?
The SKMCA call center number for appointments and enquiries is +971 6 711 7777.
Which facilities are part of Sheikh Khalifa Medical City Ajman?
SKMCA includes Sheikh Khalifa Hospital – General in Ajman, Sheikh Khalifa Hospital – Women and Children in Ajman, Rashid Centre for Diabetes and Research, and Sheikh Khalifa Hospital – Masfoot.
What are Sheikh Khalifa Hospital Ajman outpatient hours?
Regular outpatient hours are Monday to Thursday from 7:00 AM to 4:15 PM and Friday from 7:00 AM to 12:00 PM. Emergency and urgent care are listed as 24/7.
How do I book an appointment at Sheikh Khalifa Hospital Ajman?
Call +971 6 711 7777 or use the official request appointment route. Confirm branch, clinic, doctor/team, documents and whether a referral is needed.
Does Sheikh Khalifa Hospital Ajman have emergency care?
Yes. SKMCA says its Emergency Department operates 24 hours a day, 7 days a week. For ambulance emergency in the UAE, dial 998.
What documents should I bring to SKMCA?
Bring original Emirates ID, insurance or health card, and any medications or medical records from other facilities. GCC nationals and expats may need extra documents depending on status and service.
What departments are available at Sheikh Khalifa Hospital Ajman?
Departments include cardiology, pediatrics, diabetes, urology, orthopedics, neurology, ENT, OB-GYN, dermatology, radiology, ophthalmology, vascular, surgery, internal medicine, medical laboratory, neurosurgery, psychiatry, nephrology and gastroenterology.
Does SKMCA accept insurance?
Yes. SKMCA lists insurance partners such as ADNIC, Daman, MedNet, Almadallah, Aafiya, Sukoon, SAICO, Nextcare, NAS, Neuron, MetLife, NGI, Inayah, GIG, GlobeMed and others. Coverage depends on your exact policy and approval.
How much is consultation at Sheikh Khalifa Hospital Ajman?
One fixed public consultation fee for every clinic is not shown. Call SKMCA and ask for the fee or co-pay based on your patient category, clinic, insurance/health card and referral status.
How much does a medical report cost at SKMCA?
SKMCA FAQ says medical reports may be requested through the Medical Records Department with valid Emirates ID and AED 100 processing fee, and reports are available after 5 working days.
What is the visiting time at Sheikh Khalifa Hospital Ajman?
SKMCA FAQ lists general ward visiting as 10 AM–12 PM and 4 PM–8 PM, ICU as 12 PM–1 PM and 6 PM–8 PM, and NICU parents may visit at any time. Confirm before visiting because rules can change by patient condition.
Final checklist before you go
- Confirm the exact branch: General, Women & Children, Rashid Diabetes Centre or Masfoot.
- Call +971 6 711 7777 before travelling.
- Arrive 20–30 minutes early for OPD registration.
- Carry original Emirates ID, insurance/health card, old reports and medicine list.
- Ask if referral, pre-authorization, fee or co-pay applies.
- Use emergency / 998 ambulance for serious symptoms.
- Open live map for Sheikh Khalifa Medical City Ajman, University Street, Al Jurf.