SMCH Al Ain: appointment, doctors, insurance, urgent care and map
Specialized Medical Care Hospital is a private hospital group in Al Ain, UAE, with official locations shown for Al Hili and Al Jahili.
This guide gives the details patients usually need before visiting: phone, 24/7 timing, appointment form, departments, doctors, insurance networks, fees questions, urgent care, pharmacy, parking, map and government help.
Phone: 03 755 2291
Toll-free: 800 762 273
Hours: 24/7
Ambulance emergency: 998
The official site shows two addresses: Al Hili, Mohammed bin Khalifa Street, next to Al Jaheli Institute of Science and Technology, and Hessa Bint Mohamed Street, Al Jahili, Al Ain. Confirm the exact centre before travelling.
Specialized Medical Care Hospital quick answer
| User question | Direct answer | Best next step |
|---|---|---|
| What is Specialized Medical Care Hospital? | A private hospital in Al Ain, UAE, also searched as SMCH Al Ain. | Confirm whether your visit is for Al Hili or Al Jahili centre. |
| What is the phone number? | 03 755 2291 and 800 762 273. | Call before visiting to confirm centre, doctor, fee, insurance and parking. |
| Is it open 24 hours? | The official site lists working hours as around the clock, 24/7. | Still confirm specialist OPD timing before routine visits. |
| Can I book online? | Yes. The appointment form asks for name, phone, centre and department. | Select Al Hili or Al Jahili and the correct department. |
| Does it have urgent care? | The official department page lists a 24-hour emergency/urgent care department. | Use urgent care for serious symptoms; call 998 for life-threatening emergencies. |
| Are consultation fees public? | No single fixed fee for every doctor and department is publicly listed. | Ask cash fee, insurance co-pay, approval and follow-up rule before booking. |
Specialized Medical Care Hospital address, phone and opening hours
| Detail | Official information | Patient action |
|---|---|---|
| Hospital name | Specialized Medical Care Hospital | Use “SMCH Al Ain” or full hospital name when searching maps. |
| Al Hili address | Al Ain, Al Hili, Mohammed bin Khalifa Street, next to Al Jaheli Institute of Science and Technology | Use this if your appointment form/phone call confirms Al Hili centre. |
| Al Jahili address | Hessa Bint Mohamed Street, Al Jahili, Al Ain | Use this if your appointment form/phone call confirms Al Jahili centre. |
| Phone | 03 755 2291 | Best first call for appointments, departments, doctor timing and parking. |
| Toll-free | 800 762 273 | Use inside UAE for general hospital enquiries. |
| Working hours | Around the clock, 24/7 | Good for urgent needs, lab/pharmacy support and hospital access. |
| Official website | smch.ae | Use for final appointment request, doctor updates and official verification. |
“I want to visit Specialized Medical Care Hospital. Please confirm Al Hili or Al Jahili centre, doctor name, department, appointment time, consultation fee, insurance co-pay, approval requirement, parking and documents.”
Specialized Medical Care Hospital appointment booking
The official appointment form is simple but important: it asks for your name, phone number, centre and department.
The form lets patients choose Specialized Medical Care Hospital – Al Hili or Specialized Medical Care Hospital – Al Jahili.
Department choices include dental, dermatology, gastroenterology, surgery, OB-GYN, pediatrics, internal medicine, lab, endocrinology, physiotherapy, orthopedics, urgent care, radiology, ophthalmology and ENT.
Call before travelling because doctor schedules, insurance approvals and centre routing can change.
- Open the official SMCH appointment page.
- Enter patient name and active UAE phone number.
- Select the correct centre: Al Hili or Al Jahili.
- Select the correct department based on symptoms or service needed.
- Send the request, then call if the case is urgent or same-day.
- Before leaving, confirm doctor availability, consultation fee, insurance approval, follow-up rule and parking.
- For emergency symptoms, use urgent care or UAE ambulance instead of routine appointment flow.
Do not select only “hospital” in maps and travel without knowing whether your doctor or service is at Al Hili or Al Jahili. The official form separates the centre choice.
Specialized Medical Care Hospital fees and billing questions
The official site does not publish one fixed consultation fee for every doctor and department. That is normal for private hospitals because fees can change by doctor, specialty, insurance, tests, procedure, medicine and follow-up rules.
| Fee area | Why cost can change | Ask this exact question |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit, follow-up, insurance plan and co-pay. | What is the cash consultation fee and insurance co-pay for this exact doctor? |
| Urgent care | Triage, doctor assessment, lab, radiology, medicines, procedures or admission. | When the patient is stable, can billing explain itemized charges and approval? |
| Laboratory | Test type, urgent processing, fasting requirement, samples and insurance approval. | Is this test covered today, and when will the report be ready? |
| Radiology | X-ray, ultrasound, Doppler, CT, MRI, contrast and report urgency. | Does this scan need approval, fasting, old reports or contrast? |
| Dental | Dental consultation, X-ray, cleaning, filling, orthodontics, extraction, material and follow-up. | Does my dental insurance cover this procedure and are materials included? |
| Dermatology | PRP, peel, skin lesion removal, injections, wart/skin tag care and cosmetic treatment can be separate. | Is the treatment included in consultation or billed separately? |
| OB-GYN / surgery | Doctor fee, lab, imaging, procedure, anesthesia, operating room and admission can change cost. | Can I get a written estimate with inclusions and exclusions? |
| Insurance visit | Network, plan category, pre-approval, co-pay and exclusions. | Is my exact plan accepted for this doctor, department and service today? |
Call both the hospital and your insurer/TPA before planned care. Ask about the exact centre, exact doctor, exact service and whether lab/radiology/pharmacy need separate approval.
Specialized Medical Care Hospital doctors and service details
The official team page lists doctors by specialty with service details. Use this table to choose the right route, then call to confirm current schedule.
| Specialty | Doctor listed on official page | Useful services/details shown |
|---|---|---|
| Dermatology | Dr. Atef Sedrak | Head of dermatology and cosmetic department; Arabic/English; PRP for scalp/face, peeling, melasma/dark spots, mini skin lesion removal such as warts and skin tags, placental extract injection and dermatological disorders. |
| General internal medicine | Dr. Sheriff Hassan | Thyroid disorders, hypo/hyperthyroidism, endocrine disorders, type 1/type 2 diabetes, gestational diabetes, asthma, gastrointestinal/hepatic disorders, hyperlipidemia and hypertension. |
| Ophthalmology | Dr. Liudmyla Ivanovna Khmelyk | Clinical eye evaluation, refractive errors, squint/amblyopia, conjunctiva/cornea disease, glaucoma screening and retinal screening for diabetes, hypertension and kidney disease complications. |
| Endocrinology | Dr. Babikir Mustafa Elnagar | Thyroid gland disorders, internal medicine and metabolic disorders. |
| Urology and andrology | Dr. Vipan Bhatia | Adult and pediatric urology endoscopy, urinary incontinence, erectile dysfunction, male infertility, testosterone deficiency, pediatric urology, female urology and premature ejaculation. |
| ENT / otolaryngology | Dr. Mohmmed Samir Jomah Youssef | Microscope surgeries, septoplasty, polyps, adenoidectomy, tonsillectomy, myringotomy, nose/larynx endoscopy, hearing loss, vertigo, nose bleeding, foreign bodies and nasal/facial injury care. |
| Radiology | Dr. Hicham Mahmoud Yehia | X-ray reporting, ultrasound and Doppler scans, CT scan diagnosis with/without contrast and most MRI procedures. |
| Pathology | Dr. Walaa Nagy | Blood tests, cultures and other samples to help detect and understand disease. |
| Orthopedics | Dr. Orwa Diab Shabany | Trauma surgery, joint replacement, arthroscopy, hand/wrist, spine, sports injury, pediatric orthopedics, foot/ankle, shoulder/elbow and rehab coordination. |
| Orthodontics | Dr. Heba Arafeh | Regular orthodontics, Invisalign braces, surgical correction and growth modification in children with orthotics. |
| General practice | Dr. Muhammad Waleed Ahmad, Dr. Abeer Tawfik, Dr. Abdallah Aljaraei | General assessments, acute illness, chronic follow-up, first aid and emergency/critical-case support depending on doctor and centre availability. |
| Internal medicine | Dr. Mohammad Osama Hanoun | Thyroid disease, hypothyroidism, endocrine disorders, type 1 diabetes, respiratory disorders, liver disease, hypertension and vitamin deficiency treatment. |
A doctor list is not a live timetable. Ask: “Is this doctor available today at Al Hili or Al Jahili, what time, what fee, and does my insurance cover this doctor?”
Specialized Medical Care Hospital departments list
| Department | Official detail converted into user answer | Before you book |
|---|---|---|
| Dental Department | Minimally invasive dentistry, modern technology and safe/comfortable dental care environment. | Ask if X-ray, orthodontics, crown, implant, material or follow-up is separate. |
| Gastroenterology and Hepatology | Digestive evaluation with intake, physical exam, family history, health habits, lab testing, imaging and endoscopic procedures when needed. | Ask about fasting, lab, imaging, endoscopy preparation and insurance approval. |
| General Surgery Clinic | Wide surgical services with general/specialty surgeons, anesthesiologist and operating-room care team. | Ask for written estimate, pre-op tests, anesthesia, admission and exclusions. |
| Gynecology and Obstetrics | Individualized women’s care, minimally invasive gynecology and surgical care in a women-focused environment. | Ask if ultrasound, lab, procedure or delivery/admission estimate is needed. |
| Pediatric Department | Comprehensive care for children from birth to age 21, including infants, toddlers, children and teens. | Bring vaccination record, fever chart, medicine list and previous reports. |
| Internal Medicine | Adult disease diagnosis and treatment, general illness care and complex adult-care support. | Bring blood pressure/diabetes readings, old labs and medicines. |
| Laboratory Department | Comprehensive diagnostic laboratory procedures 24 hours, 7 days a week; phlebotomy for inpatients, outpatients and accident/emergency patients. | Ask fasting, sample timing, insurance approval and report delivery time. |
| Endocrinology | Diabetes, endocrine disorders, metabolic disorders and obesity-related care. | Bring glucose readings, thyroid results, medication list and previous labs. |
| Dermatology | Medical skin care plus cosmetic/aesthetic support through SMCH skin clinic concept. | Ask if PRP, peel, lesion removal, injection or medicines are separate. |
| Orthopedics | General orthopedic evaluation, personalized treatment plan, physical therapy or surgery depending on the condition. | Ask if X-ray, MRI, surgery, physiotherapy or braces need approval. |
| Urgent Care | 24-hour emergency department for general medical and surgical emergency cases, with 24-hour on-call specialist availability listed. | For life-threatening emergency, call 998 first. |
| Radiology | Conventional imaging, contrast studies such as barium for GI evaluation and advanced diagnostic procedures. | Ask if contrast, fasting, old reports or approval are needed. |
| Ophthalmology | Comprehensive eye care since 1991, focused on preserving and improving sight. | Ask if eye scans, glaucoma/retina screening or laser treatment are available that day. |
| ENT Clinic | Inpatient and outpatient ENT/head-neck care, audiology investigations, speech/language disorder diagnosis and therapy, and care for ear, nose, sinus, oral cavity, thyroid, throat, head, neck, salivary glands and larynx issues. | Ask if audiometry, endoscopy or procedure cost is separate. |
Which SMCH department should you choose?
| Your need | Start here | Carry / ask this |
|---|---|---|
| Severe chest pain, stroke signs, unconsciousness, serious injury | Urgent Care / emergency route | Call 998 ambulance for serious emergencies. |
| Fever, cough, diabetes, blood pressure, thyroid, chronic illness | General internal medicine / GP / endocrinology | Bring medicines, old reports and recent readings. |
| Child fever, child checkup, infant/teen care | Pediatric Department | Bring vaccination record and recent prescriptions. |
| Pregnancy, women’s health, gynecologic symptoms | Gynecology and Obstetrics | Ask if ultrasound, lab, procedure or admission may be needed. |
| Stomach pain, reflux, liver, bowel symptoms | Gastroenterology and Hepatology | Ask about fasting, labs, imaging or endoscopy preparation. |
| Tooth pain, braces, dental procedure | Dental / Orthodontics | Ask insurance, X-ray, material and procedure cost. |
| Rash, acne, melasma, wart, hair/scalp concern | Dermatology | Ask if PRP, peel, removal or cosmetic treatment is separately billed. |
| Ear, nose, throat, hearing, vertigo, nose bleeding | ENT Clinic | Ask if audiology test or endoscopy is needed. |
| Eye check, glaucoma, retina, squint, refractive issue | Ophthalmology | Bring old glasses prescription, eye reports and diabetes/BP history. |
| Fracture, sports injury, spine, joint pain | Orthopedic Department + radiology | Ask if X-ray/MRI and physiotherapy are covered. |
| Urine, kidney stone, prostate, male health | Urology and andrology | Bring urine tests, ultrasound/CT, PSA or previous urology reports. |
Specialized Medical Care Hospital urgent care and emergency guidance
Call 998 for ambulance, 999 for police and 997 for fire/civil defence in the UAE. Severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, major injury, heavy bleeding, seizure, poisoning or sudden weakness should not wait for a routine appointment.
The official urgent care department describes a 24-hour emergency department.
The page mentions round-the-clock services for emergency general medical and surgical cases.
Availability of specialist doctors 24 hours on-call is listed, but exact specialty coverage should be confirmed at the time.
UAE official guidance says emergency treatment to stabilise the case is free, but other treatment must be paid by cash, credit card or insurance. Ask billing once the patient is stable.
Laboratory, radiology, CT, MRI and imaging at SMCH
| Service | Officially described use | Patient preparation |
|---|---|---|
| 24/7 laboratory | Comprehensive diagnostic laboratory procedures 24 hours, 7 days a week. | Ask if fasting is needed and when reports will be ready. |
| Phlebotomy | Blood sample service for inpatients, outpatients and accident/emergency patients. | Carry doctor request and insurance approval if needed. |
| Pathology | Blood tests, cultures and other sample analysis for detecting disease. | Ask if culture reports take longer than routine blood tests. |
| X-ray reporting | Radiology doctor service includes all kinds of X-ray reporting. | Ask if the report is printed, emailed or sent to the doctor. |
| Ultrasound and Doppler | Radiology service includes ultrasound and Doppler scans. | Ask about fasting, full bladder, appointment and insurance approval. |
| CT scan | CT scan diagnosis with or without contrast is listed. | Ask if contrast, kidney blood test or approval is required. |
| MRI | Most MRI procedures are listed under radiology doctor services. | Tell staff about implants, metal, pacemaker, pregnancy or claustrophobia. |
| GI contrast studies | Radiology page mentions contrast studies with barium for gastrointestinal evaluation. | Ask preparation, fasting and how long the procedure/report takes. |
If you may need both doctor consultation and tests, choose an earlier appointment. It gives more time for approval, sample collection, imaging and report review on the same day.
Dental, dermatology, ENT and ophthalmology services
| Department | Useful service details | Ask before treatment |
|---|---|---|
| Dental / orthodontics | Minimally invasive dental care; orthodontics services include regular orthodontics, Invisalign braces, surgical correction and child growth modification with orthotics. | Is X-ray, braces, aligner, material, follow-up or retainer included? |
| Dermatology | PRP for scalp/face, facial peeling, melasma/dark spot care, wart/skin tag removal, placental extract injections and general dermatology disorders. | Is the procedure cosmetic or medical for insurance purposes? |
| ENT | Microscope surgeries, septoplasty/polyps surgery, adenoidectomy, tonsillectomy, myringotomy, nose/larynx endoscopy, hearing loss, vertigo, nose bleeding and foreign bodies. | Is audiometry, endoscopy, surgery assessment or emergency procedure billed separately? |
| Ophthalmology | Refractive errors, squint, amblyopia, conjunctiva/cornea disease, glaucoma screening and retinal screening for diabetes/BP/kidney disease complications. | Ask if eye scan, retinal check, glaucoma screening or laser care is available same day. |
Gynecology, obstetrics and pediatric care at Specialized Medical Care Hospital
OB-GYN care includes individualized treatment and minimally invasive gynecology support.
Pediatrics covers children from birth to age 21, including infants, toddlers, children and teens.
Ask if lab, imaging, procedure, admission or insurance approval may be needed.
- For children, carry vaccination card, fever chart, old prescriptions and allergy list.
- For pregnancy, carry previous scan reports, blood tests and current medicine list.
- For gynecology procedures, ask about estimate, anesthesia, admission and follow-up.
- For newborn/child urgent symptoms, call first or use urgent care based on severity.
Specialized Medical Care Hospital insurance partners
The official insurance page lists several insurers and TPA networks. Coverage still depends on your exact policy, card network, plan category, approval rules, doctor and service.
| Insurance / TPA | Officially shown network examples | What to confirm |
|---|---|---|
| Daman / Thiqa | Thiqa C1/C2, Enhanced High End, Mid Range, Low End, Network 5 & Narrow, Basic Abu Dhabi Plan, Basic Plus, ABM 3 & 5. | Confirm if your exact Daman/Thiqa category is accepted for the centre and service. |
| Neuron | CN, GN+, GN. | Ask if consultation, lab, radiology and pharmacy are covered. |
| Al Buhaira | CN, Limited, CN+, Standard. | Confirm co-pay and approval before tests/procedures. |
| MedNet | Gold, Silver, Premium, Silver Classic, Green, City, Silk Road, Oasis Care, Basic & EBP. | Confirm your exact plan and service coverage. |
| Sukoon / Oman Insurance | CN, CN+ Edge, Premium, BUPA, Standard Signature, Basic Advance, Essential, Classic Vital, RN Vital. | Ask if approvals are handled directly or need insurer action. |
| NAS / Nextcare | NAS EN, CN, GN, RN. Nextcare GN, CN, SN, GN+, RNE, RN1, RN2, RN3, PCP. | Ask about network, referral and pre-approval. |
| ADNIC / SAICO / MSH / NGI / FMC | ADNIC Platinum/Gold/Silver/Bronze; SAICO Gold/Amber/Amber+/Bronze/Bronze+; MSH Comprehensive/Platinum/Premium; NGI HN networks; FMC Premium/Gold/Standard/Farid. | Confirm card tier and covered services. |
| Metlife, GIG, Dubai Insurance, Aetna, Inayah | Metlife and Aetna depend on eligibility; Dubai Insurance shows Exclusive/N1/N2/N3; Inayah TPA Gold/Platinum/Diamond. | Ask exact eligibility before consultation and testing. |
“Is my exact insurance plan accepted at Specialized Medical Care Hospital for this doctor, department and service? What is the co-pay, does it need pre-approval, and are lab/radiology/pharmacy covered separately?”
SMCH pharmacy and medicine collection
The official pharmacy page says prescriptions in the hospital are regularly supervised to support proper medicine use. It also lists two pharmacy services on site.
Useful for medicines prescribed during hospital or inpatient care.
The outpatient pharmacy is listed as open 24 hours a day, 7 days a week.
- Ask if your insurance covers medicines at the pharmacy.
- Ask if generic alternatives are available when cost is high.
- Check dosage, timing, side effects and food restrictions before leaving.
- Keep prescription and invoice for insurance or follow-up.
Parking and arrival tips for Specialized Medical Care Hospital Al Ain
Official pages do not publish a fixed parking fee or detailed parking policy. Use a practical arrival plan, especially if you are bringing a child, elderly patient, pregnant patient or emergency case.
| Arrival situation | Best action | Why it helps |
|---|---|---|
| First-time visit | Call and ask: Al Hili or Al Jahili, entrance, parking and registration desk. | Avoids reaching the wrong centre. |
| Patient has pain, pregnancy, child or mobility issue | Drop the patient near reception first, then park. | Registration can start while another adult handles parking. |
| Urgent care | Use the closest safe entrance and call ahead if possible. | Emergency/urgent cases should not be delayed by parking search. |
| Lab or imaging visit | Arrive earlier and bring doctor request/approval. | Testing may require registration, payment, approval or preparation. |
| Insurance visit | Keep Emirates ID, insurance card and approval messages ready. | Reduces reception and billing delays. |
“I am visiting SMCH today. Which centre should I come to, where is patient parking, is there a drop-off area, and how early should I arrive for registration?”
Government help, Thiqa, insurance complaints and emergency support
Specialized Medical Care Hospital is a private hospital, so do not assume treatment is free unless insurance, Thiqa eligibility, employer coverage, charity approval or an official programme covers it.
| Need | Official route | What patients should do |
|---|---|---|
| Ambulance emergency | UAE emergency number 998 | Use for life-threatening medical emergencies. Do not delay to collect documents. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, danger, fire or civil defence situations. |
| Emergency stabilisation | UAE emergency medical guidance | Emergency treatment to stabilise the case is free; other treatment may be paid by cash, card or insurance. |
| Thiqa programme | Thiqa / Daman | Eligible UAE Nationals and similar-status members should check network, eligibility and approvals before planned private-sector care. |
| Insurance complaint | Department of Health Abu Dhabi | Keep rejection letter, Emirates ID, insurance card, policy, invoice and supporting documents. |
| Medical error complaint | Department of Health Abu Dhabi medical error complaint route | Medical error complaint submission is listed with AED 0 fee, but investigations can take months depending on complexity. |
| DoH contact | 800555 | Use for Abu Dhabi health authority enquiries and complaint route help. |
No public source confirms universal free treatment for all patients at Specialized Medical Care Hospital. The practical route is to confirm Thiqa, insurance, employer cover, charity support or official programme eligibility before planned treatment.
Specialized Medical Care Hospital Google Map
Use these map links for orientation. Confirm your centre before travelling because the official site lists both Al Hili and Al Jahili addresses.
SMCH Al Hili map
Open SMCH Al Hili in Google Maps
SMCH Al Jahili map
Specialized Medical Care Hospital reviews, photos and trust checks
Reviews and photos can help, but they should not replace a direct call. A review may refer to a different centre, doctor, department, insurance issue or old visit.
| User search | How to use it safely | Better action |
|---|---|---|
| Specialized Medical Care Hospital reviews | Read recent reviews by department and doctor name, not only star rating. | Ask hospital about current doctor schedule and insurance. |
| Specialized Medical Care Hospital photos | Use photos to identify building and reception style. | Confirm Al Hili or Al Jahili before travelling. |
| Doctor reviews | Useful only when they mention the doctor, centre and recent date. | Confirm same doctor is available today. |
| Insurance comments | Insurance experience depends on exact plan and approval status. | Call your insurer/TPA and ask about the exact SMCH service. |
Local insider tips before visiting SMCH Al Ain
Al Hili and Al Jahili are both shown officially. Ask staff to repeat the correct centre.
24/7 hospital access does not mean every specialist OPD doctor is available at all times.
Morning visits help if lab, imaging, insurance approval or report review may be needed.
Do not ask only insurer name. Ask by card category, network and exact service.
Bring vaccine card, fever record, allergies and current medicines for pediatric visits.
Save invoices, approvals, prescriptions, lab reports and imaging reports for follow-up or complaint routes.
FAQs about Specialized Medical Care Hospital
Where is Specialized Medical Care Hospital located?
The official site lists two Al Ain addresses: Al Hili on Mohammed bin Khalifa Street next to Al Jaheli Institute of Science and Technology, and Hessa Bint Mohamed Street in Al Jahili, Al Ain.
What is the phone number for Specialized Medical Care Hospital?
The hospital lists 03 755 2291 and 800 762 273 as phone numbers.
Is Specialized Medical Care Hospital open 24 hours?
Yes. The official website lists working hours as around the clock, 24/7. Specialist OPD doctor timing should still be confirmed before a routine visit.
How do I book an appointment at Specialized Medical Care Hospital?
You can use the official appointment form, enter your name and phone number, choose Al Hili or Al Jahili centre, choose the department, and send the request. Calling is better for same-day or urgent needs.
Which departments are available at Specialized Medical Care Hospital?
Departments include dental, gastroenterology and hepatology, general surgery, gynecology and obstetrics, pediatrics, internal medicine, laboratory, endocrinology, dermatology, orthopedics, urgent care, radiology, ophthalmology and ENT.
Does Specialized Medical Care Hospital have urgent care?
Yes. The official department page lists a 24-hour emergency department for emergency general medical and surgical cases, with specialist doctors available 24 hours on-call.
Does Specialized Medical Care Hospital accept insurance?
The official insurance page lists providers and TPAs such as Daman/Thiqa, Neuron, Al Buhaira, MedNet, Sukoon, NAS, Nextcare, ADNIC, Metlife, GIG, Dubai Insurance, Aetna, SAICO, MSH, Inayah, NGI and FMC. Coverage depends on your exact plan and approval rules.
How much is consultation at Specialized Medical Care Hospital?
A fixed consultation fee for every doctor and specialty is not publicly listed. Call and ask for the current cash consultation fee, insurance co-pay, approval requirement and follow-up rule for your exact doctor.
Does Specialized Medical Care Hospital have a 24-hour pharmacy?
The official pharmacy page lists an in-house pharmacy and an outpatient pharmacy open 24 hours a day, 7 days a week.
What should I carry to Specialized Medical Care Hospital?
Carry Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, approval or referral papers if required, and a payment method for co-pay or uncovered services.
Final checklist before you go
- Confirm whether your appointment is at Al Hili or Al Jahili.
- Call 03 755 2291 or 800 762 273 before leaving.
- Ask doctor timing, consultation fee and insurance co-pay.
- Ask if lab, radiology, pharmacy or procedure approval is needed.
- Carry Emirates ID/passport, insurance card, reports and medicine list.
- Use 998 ambulance for serious emergency symptoms.