Mediclinic Welcare Hospital: appointment, doctors, emergency, insurance, parking and map
Mediclinic Welcare Hospital is a private multispecialty hospital in Al Garhoud, Dubai. It is one of Dubai’s long-established private hospitals and is part of Mediclinic Middle East. This guide is for patients who want practical answers before visiting: phone number, appointment booking, doctor search, departments, insurance, cost questions, emergency guidance, parking, metro access, maternity and visitor information, Google Map and official video.
The hospital is useful for people living or working around Al Garhoud, Deira, Dubai Festival City, Airport area, Mirdif, Oud Metha, Bur Dubai and nearby communities who want a Dubai hospital with emergency, outpatient, inpatient, maternity, surgical and diagnostic support.
Call 800 1999 for appointments and general help. The hospital is in Al Garhoud. Emergency number is listed as 999/998. OPD clinics are listed from 8 AM to 9 PM, and emergency is available 24/7.
Use the full name Mediclinic Welcare Hospital, Al Garhoud, Dubai when booking a taxi, opening Google Maps, or calling insurance. Mediclinic has several hospitals and clinics in Dubai, so saying only “Mediclinic” can send you to the wrong location.
Address, phone number and official contact details
Mediclinic Welcare Hospital’s official location page lists the hospital in Al Garhoud, Dubai, with the main appointment number and direct hospital number. Use these details for booking, department routing, insurance checks, patient support and location guidance.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Mediclinic Welcare Hospital | Use the full name because Mediclinic has multiple UAE locations. |
| Area | Al Garhoud, Dubai, UAE | Use live navigation before leaving, especially from Deira, airport, Festival City, Mirdif or Sharjah side. |
| Postal information | PO Box 31500, Dubai, UAE | Useful for formal documents, insurance, referral or admin communication. |
| Main appointment line | 800 1999 | Use for outpatient appointments, guidance and hospital routing. |
| Direct hospital phone | 04-2828226 | Use if you need the hospital switchboard or direct location support. |
| Patient experience / service campaign support | 056 410 1438 | Official important-numbers page lists this for patient experience related support. |
| Referral / ambulance / doctor listing support | 04 282 7788 / welcare@mediclinic.ae | Useful for referring doctors, ambulance requirements or specialty listing support. |
| Emergency number | 999 / 998 | Use UAE emergency numbers for urgent ambulance/police emergency help. |
| OPD clinics | Listed as 8 AM – 9 PM, open seven days a week | Still confirm doctor timing before visiting because doctors and clinics can vary. |
| Emergency department | 24/7 | Use for serious symptoms, not normal appointment scheduling. |
“Hello, I want to visit Mediclinic Welcare Hospital in Al Garhoud. Please confirm the department, doctor name, appointment time, consultation fee, insurance coverage, approval requirement, parking or valet option and how early I should arrive.”
Which care route should you choose?
The right Mediclinic Welcare Hospital route depends on your symptoms, urgency, insurance, doctor preference and whether you need outpatient care, emergency care, maternity support, diagnostics, surgery or follow-up.
Best for stable symptoms, specialist consultation, family medicine, chronic illness review, dermatology, ENT, orthopaedics, cardiology, pediatrics, dental or women’s health.
Use for severe chest pain, stroke symptoms, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, unconsciousness or sudden weakness.
Use when admission, operation, delivery, ICU/NICU, maternity ward, endoscopy suite or planned procedure support is needed.
If the patient may be unstable, choose emergency. If symptoms are stable, book OPD. If surgery, maternity or admission is possible, ask for estimate, approval, room category and expected stay before committing.
How to book an appointment at Mediclinic Welcare Hospital
Mediclinic Welcare Hospital allows outpatient appointments through its 24-hour appointment line on 800 1999 or digitally through the website. The official outpatient guidance asks patients to arrive 15 minutes before the appointment and warns that late arrivals may be treated as walk-ins, which can increase waiting time.
- Choose the specialty. Decide whether you need family medicine, cardiology, ENT, orthopaedics, OB-GYN, pediatrics, urology, dermatology, surgery, radiology, physiotherapy or another department.
- Use the official doctors page. Open Find a Doctor at Mediclinic Welcare Hospital.
- Call for appointment. Dial 800 1999 and ask for the earliest suitable slot.
- Confirm doctor location. Make sure the doctor is practicing at Mediclinic Welcare Hospital, not another Mediclinic facility.
- Confirm insurance. Ask whether your insurer, network and exact card are accepted for that doctor and service.
- Ask fee questions. Confirm cash consultation fee, co-pay, follow-up policy and whether tests or imaging require separate approval.
- Reach early. Arrive at least 15 minutes before your appointment for check-in and formalities.
- Cancel or reschedule if needed. The hospital asks patients to call in advance if they cannot attend, so another patient can use the slot.
Do not search only “Mediclinic doctor Dubai” and book without checking location. Mediclinic doctors can practice at different facilities. Always confirm: Welcare Hospital, Al Garhoud.
Fees, consultation charges and cost questions
Mediclinic Welcare Hospital does not publish one fixed universal consultation fee for every doctor, specialty and appointment type. That is normal for private hospitals. Cost can change by doctor level, department, insurance network, co-pay, pre-approval, tests, imaging, medicines, emergency triage, procedures, admission and follow-up rules.
| Cost area | Why price can change | Exact question to ask |
|---|---|---|
| OPD consultation | Doctor level, specialty, first visit/follow-up, insurance network and co-pay. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Emergency visit | Triage, doctor assessment, tests, medicines, observation, procedure or admission. | “Once the patient is stable, can billing explain insurance approval and itemized charges?” |
| Lab tests | Test type, fasting requirement, urgent processing and insurance approval. | “Is this test covered today, and what is the cash price if insurance rejects it?” |
| Imaging | X-ray, ultrasound, CT, MRI, contrast use, report timing and pre-approval. | “Does this scan need approval, and is contrast/reporting included?” |
| Maternity | Doctor fee, delivery type, room, anesthesia, newborn care, NICU and emergency changes. | “Please explain inclusions, exclusions and emergency C-section/NICU cost risk.” |
| Surgery | Surgeon, anesthesia, operating theatre, implants, medicines, consumables, room stay and ICU. | “What is included, what is excluded and what may be billed separately?” |
| Pharmacy | Medication type, brand, insurance policy, exclusions and prescription rules. | “Is this medicine covered by my plan, and is there a cheaper covered alternative?” |
If your case is not an emergency, call the insurance department before your visit. Mediclinic Welcare’s insurance page says the hospital has direct billing facilities with most insurance companies in Dubai, but patients should still check coverage, limits and exclusions with their insurer or TPA.
Doctors and specialists at Mediclinic Welcare Hospital
The official Find a Doctor page lists more than 100 doctors for Mediclinic Welcare Hospital and allows filtering by specialty. Available specialty filters include cardiology, ENT, dermatology, family medicine, emergency medicine, internal medicine, neonatology, nephrology/dialysis, neurology, neurosurgery, OB-GYN, ophthalmology, orthopaedics, pediatrics, physiotherapy, plastic surgery, psychiatry, pulmonology, radiology, rheumatology, urology, vascular surgery and more.
Search by specialty first, then doctor name. Confirm whether the doctor is at Welcare Hospital, which language they speak, and whether they can review follow-up reports.
Ask if your insurance covers the exact doctor, whether pre-approval is needed and whether tests, imaging or procedures are likely.
| Need | Likely department route | Booking tip |
|---|---|---|
| Fever, infection, diabetes, blood pressure | Family Medicine, Internal Medicine, Endocrinology/Diabetes | Bring old reports, medicine list and home readings. |
| Chest pain, palpitations, heart check | Cardiology, Interventional Cardiology, Emergency if severe | Severe chest pain or breathlessness should go to emergency. |
| Pregnancy, delivery, women’s health | Obstetrics & Gynaecology, Fetal Maternal Medicine, Maternity | Ask about maternity ward, delivery rooms, NICU, doctor timing and package/estimate. |
| Child fever, newborn care, child specialist | Paediatrics, Neonatology, Paediatric Surgery, Paediatric Dentistry | Bring vaccination card and previous prescriptions. |
| Joint pain, fracture, sports injury, back pain | Orthopaedics, Sports and Exercise Medicine, Physiotherapy, Radiology | Ask whether X-ray, MRI or physiotherapy approval is needed. |
| Skin, hair, allergy, mole, rash | Dermatology, Allergy and Immunology | Ask if procedure, biopsy, medicine or cosmetic care is charged separately. |
| ENT, hearing, sinus, snoring | Ear, Nose and Throat, Audiology | Ask if hearing test, endoscopy or procedure is billed separately. |
| Urinary symptoms, prostate, kidney stone | Urology, Nephrology/Dialysis, Radiology | Carry urine tests, ultrasound or CT report if available. |
Departments, treatments and facilities
Mediclinic Welcare Hospital offers primary, secondary and tertiary healthcare services. The hospital highlights advanced general and laparoscopic surgery, centres of excellence in minimally invasive gynaecological surgery, multidisciplinary endometriosis care and specialised prostate treatment, an endoscopic suite, four operating theatres, maternity complex, neonatal intensive care, ICU, dialysis, sleep laboratory and vaccination services.
| User need | Relevant service | Practical guidance |
|---|---|---|
| Gallbladder, hernia, GERD, appendix, abdominal surgery | General and laparoscopic surgery | Ask whether minimally invasive options apply and what the surgery estimate includes. |
| Endometriosis or complex women’s health | Women’s Health, COEMIG, COEMEC | Ask if the case needs a specialist gynaecology surgeon, imaging and multidisciplinary review. |
| Prostate symptoms and specialised prostate treatment | Urology, COESPT | Ask about assessment, imaging, procedure options and insurance pre-approval. |
| Digestive, liver, endoscopy needs | Gastroenterology/Hepatology, endoscopic suite | Ask about fasting, anesthesia, approval and report timing. |
| Pregnancy, delivery, newborn care | Maternity complex, delivery rooms, NICU, neonatology | Ask about delivery estimate, room type, anesthesia, newborn care and NICU exclusions. |
| Critical illness or post-surgery monitoring | ICU, emergency, anesthesia, inpatient care | Ask about admission estimate and insurance approval once medically stable. |
| Sleep-related breathing or snoring | Sleep laboratory, ENT, pulmonology | Ask if sleep study is needed and whether it is covered. |
| Kidney failure or dialysis support | Dialysis Unit, nephrology | Confirm schedule, insurance coverage and required reports before arrival. |
| Vaccinations and preventive care | Vaccination, family medicine, pharmacy | Ask vaccine availability, age eligibility and insurance/cash price. |
| Medication dispensing and advice | 24/7 inpatient/outpatient pharmacy | Ask if medicine is covered, substituted or excluded by your policy. |
Maternity, inpatient stay and visitor information
Mediclinic Welcare Hospital’s maternity and inpatient information matters for families planning delivery or visiting an admitted patient. The hospital lists a self-contained maternity complex with four delivery rooms and 16 neonatal intensive care beds. Visitor information lists usual inpatient visiting hours from 10:00 to 22:00, while ICU and neonatal intensive care have restricted visiting windows.
Ask about doctor availability, delivery estimate, room type, anesthesia, newborn care, NICU risk, emergency C-section and insurance approvals.
Usual inpatient visiting hours are listed as 10:00–22:00. Confirm before visiting because patient condition and unit rules can change.
The hospital lists a coffee shop on the ground floor near the main entrance, including a Starbucks partner service.
Intensive Care and Neonatal Intensive Care units have restricted visiting hours and rules. Always confirm the current visiting window and allowed visitor count before travelling.
Insurance and payment: what patients should check
Mediclinic Welcare Hospital states that it has direct billing facilities with most insurance companies in Dubai, including international brokers. Its accepted-insurance list includes many insurers and TPAs such as ADNIC, Aetna, Daman, DubaiCare, Cigna, Globemed, Inayah, MedNet, MetLife, NAS, Neuron, NextCare, Oman Insurance/Sukoon and others. Coverage still depends on your exact plan, network, benefits, exclusions and approval rules.
Ask whether your exact insurance card is accepted for the doctor, department and appointment type.
Ask whether lab, imaging, medicine and procedure charges are approved separately.
Ask for estimate, room category, approval status, deposit rule and exclusions.
- Carry a valid insurance card to use direct billing facilities.
- Call your insurer or TPA and ask whether Mediclinic Welcare Hospital is in-network for your exact plan.
- Ask the hospital insurance department if pre-approval is needed for scans, surgery, delivery, admission or procedures.
- Read policy exclusions carefully because routine screening, certain appliances, prostheses or specific services may not be covered.
- For insurance support, the official page lists insurance department numbers 04 213 7622 / 04 213 7623.
- Keep approval SMS, emails, invoices, medical reports and claim forms until billing is complete.
If a claim or approval is rejected, ask for the rejection reason in writing. This helps when speaking to your insurer, TPA, employer, broker or DHA insurance complaint service.
Parking, metro, taxi and arrival tips
Mediclinic Welcare Hospital’s official location page lists free covered solar panel parking spaces for patients and visitors, free valet parking, metered parking on surrounding streets, and easy access by foot from GGICO Metro Station on the Red Line.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, maternity visits, children and patients carrying reports. | Use live navigation and ask about current parking/valet flow during peak OPD hours. |
| Free covered parking | Patients and visitors arriving by private car. | The hospital lists free covered solar panel parking spaces, but availability can vary by time. |
| Valet parking | Patients with limited mobility, elderly, pregnancy or urgent drop-off needs. | Free valet parking is listed, but ask about current wait time if arriving during busy hours. |
| Street parking | Visitors when hospital parking is busy. | Metered parking is available on surrounding streets; check signs and payment rules. |
| Metro | Visitors who can walk comfortably and want to avoid parking. | GGICO Metro Station on the Red Line is the key public transport landmark. |
| Taxi / ride app | Patients unfamiliar with Al Garhoud roads or coming from airport/Deira/Sharjah side. | Enter “Mediclinic Welcare Hospital, Al Garhoud,” not only “Mediclinic.” |
If you are bringing a child, elderly patient, pregnant patient or someone in pain, drop the patient at the hospital entrance first. One adult can handle parking, valet or registration after the patient is safely inside.
Mediclinic Welcare Hospital Google Map
Use this map for orientation, then open live navigation on your phone for traffic, parking, metro and entrance guidance.
Pharmacy, reports and what to carry
Mediclinic Welcare Hospital lists a 24-hour pharmacy service for inpatients and outpatients, seven days a week. For report timing, medicine coverage and prescriptions, ask the relevant department before leaving the hospital.
| Need | Where to ask | Practical note |
|---|---|---|
| Medicines | Hospital pharmacy | Ask whether the medicine is covered by insurance and whether there is a covered alternative. |
| Lab reports | Reception / lab / doctor clinic | Ask when reports will be ready and whether they will be printed, emailed or available online. |
| Radiology reports | Radiology / doctor clinic | Ask if the doctor needs to review images or only the written report. |
| Insurance approvals | Insurance desk / billing | Ask for approval status before tests, scans, admission or procedures when not emergency. |
| Patient feedback | Patient experience department | Use patient experience support for service questions or unresolved patient journey issues. |
Documents to carry
- Emirates ID or passport.
- Valid insurance card and network details.
- Previous lab reports, imaging, discharge summaries and referral letters.
- Current medication list, allergies and chronic condition notes.
- Approval number or referral paper if your insurer requires it.
- Payment method for co-pay, deductible or uncovered services.
DHA and UAE government services that may help patients
Mediclinic Welcare Hospital is a private hospital in Dubai, but Dubai/UAE official services can help with medical complaints, insurance complaints, emergency numbers and official health regulation support.
| Need | Official route | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency numbers | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Medical complaint | DHA Submit Medical Complaint | DHA offers a free service for complaints against healthcare professionals or facilities. |
| Insurance complaint | DHA insurance complaint service | Use for feedback, complaint or dispute involving insurance companies. |
| DHA help centre | Contact DHA | DHA help centre is listed with 800 342 inside UAE and +971 4 599 1200 outside UAE. |
| Doctor/facility verification | Dubai Medical Registry | Use to search healthcare professionals or facilities registered with DHA. |
Keep appointment messages, invoices, approval/rejection messages, doctor name, reports, prescriptions, dates and the hospital’s written response. Clear documents make any official request easier.
Emergency guidance: when not to wait for appointment
Mediclinic Welcare Hospital lists emergency number 999/998 and a 24-hour emergency department. Emergency cases should not be delayed for routine online appointment booking.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be treated by severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medicine list and allergy details.
- Once the patient is stable, ask billing for itemized charges and insurance approval status.
- Mediclinic’s emergency tips say callers should be ready to explain where it happened, who is calling, what happened and how many people are involved.
Official Mediclinic Welcare Hospital video
This official Mediclinic Middle East video gives a visual overview of Mediclinic Welcare Hospital. Use it for orientation only; appointment timing, doctor availability, fees, insurance and parking should still be confirmed directly.
Official video source: Mediclinic Middle East YouTube channel.
Local insider tips for a smoother visit
- Use 800 1999 first. It is the main appointment line and can help route you to the correct department.
- Confirm “Welcare Hospital, Al Garhoud.” Mediclinic has several UAE locations, and wrong-location bookings waste time.
- Arrive 15 minutes early. Mediclinic’s outpatient guidance says late patients may be treated as walk-ins, increasing waiting time.
- Use GGICO Metro if you can walk comfortably. It can avoid parking stress, but check weather and walking distance first.
- Use valet/drop-off for elderly, pregnancy or children. Free valet is listed, but peak-time queues can happen.
- Ask insurance before tests. Many patients confirm consultation only but forget lab, imaging, pharmacy and procedure approvals.
- For maternity, ask NICU and emergency-change rules. Newborn care, NICU, anesthesia and emergency C-section can affect estimates.
- For surgery, request written estimate. Ask about surgeon, anesthesia, OT, room, implants, medicines, consumables and ICU possibility.
- Keep screenshots. Save appointment SMS, doctor name, insurance approval, report collection instructions and invoices.
- Use patient experience support early. If something is unclear during your visit, ask for patient experience guidance before leaving.
FAQs about Mediclinic Welcare Hospital
Where is Mediclinic Welcare Hospital located?
Mediclinic Welcare Hospital is located in Al Garhoud, Dubai, UAE.
What is the phone number for Mediclinic Welcare Hospital?
The main appointment and enquiry number is 800 1999. The direct hospital number listed on the official location page is 04-2828226.
How do I book an appointment at Mediclinic Welcare Hospital?
You can book through the 24-hour appointment line 800 1999 or request an appointment digitally through the Mediclinic website. Arrive 15 minutes early for check-in.
Is Mediclinic Welcare Hospital emergency open 24 hours?
Yes. Mediclinic Welcare Hospital lists its emergency department as 24/7. For UAE emergency help, use 999 or 998.
What are Mediclinic Welcare Hospital OPD timings?
OPD clinics are listed as open seven days a week from 8 AM to 9 PM. Individual doctor timings should still be confirmed before visiting.
Does Mediclinic Welcare Hospital have parking?
Yes. The official location page lists free covered solar panel parking spaces, free valet parking and metered parking on surrounding streets.
Which metro station is near Mediclinic Welcare Hospital?
GGICO Metro Station on the Red Line is listed as the nearby public transport access point for Mediclinic Welcare Hospital.
Does Mediclinic Welcare Hospital accept insurance?
Mediclinic Welcare Hospital has direct billing facilities with most insurance companies in Dubai and lists many accepted cards. Coverage depends on your exact insurer, TPA, plan, doctor, department and approval rules.
How much is consultation at Mediclinic Welcare Hospital?
The hospital does not publish one fixed consultation fee for every doctor and specialty. Call 800 1999 and ask for the current cash fee, insurance co-pay and follow-up rule for your exact doctor.
What departments are available at Mediclinic Welcare Hospital?
Departments and services include emergency medicine, cardiology, ENT, dermatology, family medicine, internal medicine, general surgery, gastroenterology, maternity, neonatology, nephrology/dialysis, neurology, neurosurgery, OB-GYN, ophthalmology, orthopaedics, pediatrics, physiotherapy, plastic surgery, psychiatry, pulmonology, radiology, rheumatology, urology, vascular surgery and more.
Final takeaway
For a smooth Mediclinic Welcare Hospital visit, confirm the department, doctor timing, appointment status, consultation fee, insurance approval and parking/metro route before leaving. Use emergency care immediately for severe symptoms, and keep all reports, invoices and insurance approvals until your visit and billing are complete.