RAK Hospital: appointment, doctors, emergency, insurance, parking and map
RAK Hospital is a private multispecialty hospital in Al Qusaidat, Ras Al Khaimah. It is the flagship unit of Arabian Healthcare Group and is commonly searched by patients from Ras Al Khaimah, Umm Al Quwain, Ajman, Sharjah, Dubai and international medical-tourism visitors.
This guide helps you plan the visit properly: phone number, emergency hotline, appointment booking, doctor search, departments, OPD timings, health check packages, insurance help, parking/valet, visitor rules, Google Map, official video and UAE government support routes.
Call +971 7 207 4444 for appointments. RAK Hospital lists emergency hotline +971 7 222 5555. For life-threatening emergencies anywhere in the UAE, call 998 for ambulance.
RAK Hospital is in Al Qusaidat, Ras Al Khaimah. Do not confuse it with RAK Medical Center branches such as Al Hamra, Al Jazeera or Galilah. When booking a taxi or appointment, say: “RAK Hospital, Al Qusaidat, Ras Al Khaimah.”
RAK Hospital address, phone number and official contact details
The official RAK Hospital contact page lists the hospital in Al Qusaidat, Ras Al Khaimah, with appointment phone, email and emergency hotline. Use these details for booking, department routing, insurance checks, emergency guidance and location help.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | RAK Hospital | Use the full name with “Al Qusaidat” in Google Maps and taxi apps. |
| Address | RAK Hospital, Al Qusaidat, P.O. Box 11393, Ras Al Khaimah, UAE | Open live navigation before leaving, especially if coming from Dubai, Sharjah or Umm Al Quwain. |
| Appointment phone | +971 7 207 4444 | Use for appointment booking, doctor availability and general support. |
| Emergency hotline | +971 7 222 5555 | Use for RAK Hospital emergency guidance. For ambulance emergencies, call 998. |
| mail@rakhospital.com | Use for non-urgent written queries and follow-up confirmation. | |
| Appointment request | Make an appointment | The form asks for patient details, specialty, doctor, diagnosis and document upload. |
| Patient portal | RAK Hospital patient portal | Use the official portal route for patient access where available. |
| Official website | rakhospital.com | Use for current doctors, specialties, packages, patient services and insurance partners. |
“Hello, I want to visit RAK Hospital in Al Qusaidat. Please confirm the department, doctor name, appointment time, consultation fee, insurance acceptance, approval requirement, parking or valet option, documents needed and whether I should use OPD or emergency.”
Which care route should you choose?
RAK Hospital handles outpatient appointments, inpatient admissions, diagnostic tests, surgery planning, health check packages and round-the-clock emergency care. Choose the right route before travelling.
Best for stable symptoms, specialist consultation, chronic disease follow-up, skin, ENT, dental, eye, orthopedic, pediatric, OB-GYN and second opinion visits.
Use for chest pain, stroke signs, breathing difficulty, heavy bleeding, trauma, seizure, unconsciousness, severe allergic reaction or sudden weakness.
Use for planned Swiss Health Check packages, lab tests, imaging, MRI, radiology and preventive screening.
If the symptom is severe, sudden or worsening fast, choose emergency. If it is stable, book OPD. If it is preventive care, compare the package inclusions and ask whether consultation, tests and report explanation are included.
How to book an appointment at RAK Hospital
The patient services page says patients can book by telephone or through the request-for-appointment section, and a hospital representative will contact the user to confirm the appointment. Do not treat a form submission alone as a confirmed slot until the hospital confirms it.
- Choose the correct specialty. Decide whether you need emergency, cardiology, internal medicine, pediatrics, OB-GYN, orthopedics, ENT, dermatology, dental, urology, radiology, physiotherapy or another service.
- Check doctor options. Use the official Find a Doctor page and search by specialty or doctor name.
- Use the appointment form. Open the official Make Appointment page.
- Upload useful reports if needed. The appointment form allows document upload, so add reports when asking for a treatment plan or estimate.
- Call if the visit is soon. For same-day or urgent needs, call +971 7 207 4444.
- Confirm fees and insurance. Ask cash fee, insurance co-pay, approval requirement and whether tests are billed separately.
- Carry documents. Bring Emirates ID/passport, insurance card, previous reports, prescriptions, imaging, allergy list and payment method.
- Arrive early. First-time patients should allow time for registration, insurance checks and navigation inside the hospital.
Do not only ask “doctor available?” Ask for the exact specialty, doctor name, fee, insurance acceptance, appointment time, expected waiting time and whether any tests may be needed.
Fees, consultation charges and package prices
RAK Hospital does not publish one fixed consultation fee for every doctor and specialty. That is normal for private hospitals. Cost can change by doctor level, specialty, insurance plan, approval, tests, imaging, procedure, emergency care and admission status. However, several Swiss Health Check package prices are publicly listed.
| Cost area | Public price status | What to ask before paying |
|---|---|---|
| OPD consultation | No single fixed public fee for every doctor. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Emergency visit | Not priced like a routine appointment. | When the patient is stable, ask for itemized billing and insurance approval status. |
| Royal Health Check Men/Women | Listed at AED 9,150. | Ask included tests, doctor review, fasting rules, report timing and exclusions. |
| Swiss Health Check Whole Body for Men | Listed at AED 3,500. | Ask whether imaging, lab tests and physician discussion are included. |
| Swiss Health Check Whole Body for Women | Listed at AED 3,800. | Ask women-specific inclusions and whether follow-up is included. |
| Swiss Corporate Health Check | Listed at AED 2,500. | Ask corporate eligibility, group rules, report delivery and appointment timing. |
| Swiss Basic Health Check | Listed at AED 1,500 on the Arabic package page. | Confirm current price, age eligibility and exact test list before booking. |
| Surgery / admission | Estimate-based. | Ask about surgeon, anesthesia, OT, room, medicines, consumables, ICU and exclusions. |
If the visit is planned, call the insurance helpline and your insurer before travelling. A hospital may be listed by your insurer generally, but a specific doctor, test, procedure or admission can still need pre-approval.
RAK Hospital doctors and specialist search
The official doctor directory includes doctors across many specialties, such as cardiac sciences, neurosciences, pediatrics, emergency, nephrology, OB-GYN, radiology, dental, ophthalmology, gastroenterology, endocrinology, orthopedics, dermatology, ENT, internal medicine, urology, surgery, ICU, psychiatry and rehabilitation.
Search by specialty first, then doctor name. Ask whether the doctor is consultant, specialist or GP and whether your insurance covers that doctor.
Ask who explains estimate, approval, anesthesia, hospital stay, medicines, follow-up and possible extra charges.
| User need | Likely doctor / department route | Booking tip |
|---|---|---|
| Chest pain, palpitations, high blood pressure | Cardiac Sciences or Emergency if severe | Severe chest pain, sweating or fainting should go to emergency first. |
| Fever, diabetes, thyroid, chronic illness | Internal Medicine, Family/Internal medicine, Endocrinology | Bring medicine list, home readings and recent lab reports. |
| Child fever, newborn care, child specialist | Paediatrics & Neonatology | Ask whether the child needs OPD, emergency or pediatric specialist review. |
| Pregnancy and women’s health | Obstetrics & Gynaecology | Ask doctor timing, scan availability, delivery support and insurance approval. |
| Bone, joint, fracture, sports injury | Orthopaedics, Radiology & Imaging, Rehabilitation | Ask if X-ray, MRI or physiotherapy approval is needed. |
| Kidney, urinary or prostate symptoms | Nephrology, Urology, Radiology, Laboratory | Carry urine test, ultrasound or CT reports if available. |
| Digestive, liver, acidity or endoscopy need | Gastroenterology, Surgery, Laboratory | Ask about fasting, endoscopy preparation and approval. |
| Skin, hair, rash or allergy-like issue | Dermatology | Ask if medicine, procedure or test cost is separate. |
Departments, treatments and facilities
RAK Hospital lists a broad range of medical and surgical specialties, including Accident & Emergency, Anesthesiology, Cardiac Sciences, Clinical Nutrition & Dietetics, Critical Care & ICU, Dental, Dermatology, Endocrinology, Gastroenterology, General & Minimal Access Surgery, Internal Medicine, Laboratory, Nephrology, Neurosciences, Obstetrics & Gynaecology, Ophthalmology, Orthopaedic Surgery, ENT, Paediatrics & Neonatology, Physiotherapy & Rehabilitation, Psychiatry/Psychology/Counseling, Radiology & Imaging, Respiratory Medicine and Urology.
| Patient problem | Relevant department | Practical guidance |
|---|---|---|
| Medical or surgical emergency | Accident & Emergency | Use emergency for severe or sudden symptoms; triage decides priority. |
| Heart disease, chest pain follow-up, angioplasty opinion | Cardiac Sciences | Carry ECG, echo, blood test, angiography or discharge records. |
| Brain, spine, stroke or seizure concern | Neurosciences, Emergency if sudden | Sudden weakness, face droop or speech trouble needs emergency care. |
| Pregnancy, delivery and women’s health | Obstetrics & Gynaecology | Ask about doctor timing, scans, delivery estimate and emergency C-section rules. |
| Eye care or vision problems | Ophthalmology, RAK Eye Care OPD | Carry old prescriptions, eye scans and diabetes history if applicable. |
| Recovery after injury or surgery | Physiotherapy & Rehabilitation | Ask number of sessions, therapist plan and insurance approval. |
| Mental health, stress or counseling | Psychiatry, Psychology & Counseling Unit | Ask about appointment duration, confidentiality and follow-up plan. |
| Routine tests and imaging | Laboratory, Radiology & Imaging | Ask about fasting, report timing and pre-approval. |
Emergency and 24/7 care at RAK Hospital
RAK Hospital’s Accident & Emergency page describes round-the-clock emergency care with advanced technology and emergency specialists. Use the hospital emergency hotline for hospital routing, but for ambulance emergencies use UAE emergency numbers.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence in the UAE. Go to the nearest emergency department for severe chest pain, stroke symptoms, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
Call +971 7 222 5555 for RAK Hospital emergency routing.
Emergency patients may be treated by severity, not arrival order. More serious cases can be seen first.
Once stable, ask about insurance approval, itemized billing, admission and follow-up instructions.
Insurance and payment at RAK Hospital
RAK Hospital has an official insurance partners page and an insurance help line. The presence of an insurer on the list does not guarantee every plan, doctor, service, test or admission is covered. Always confirm your exact plan and network before a planned visit.
RAK Hospital lists insurance help line 07 207 4234. Use it for branch-level insurance questions.
Ask whether lab, imaging, procedure, medicine or therapy needs separate approval.
Ask for estimate, approval status, room category, deposit rules and exclusions.
- Check the official insurance partners page.
- Call 07 207 4234 for insurance help.
- Call your insurer or TPA to confirm RAK Hospital is in-network for your exact plan.
- Ask if pre-approval is needed for specialist visits, imaging, procedures, delivery or admission.
- Keep approval SMS, claim forms, invoices and reports until billing is closed.
If approval is rejected, ask for the rejection reason in writing. For medical-practice complaints in Ras Al Khaimah private facilities, MOHAP is the relevant health authority route; financial or insurance issues may require the competent consumer/economic authority.
Visitor rules, inpatient stay and patient facilities
RAK Hospital’s patient services page lists outpatient and inpatient guidance, including visiting hours and visitor limits. It also highlights room types and support facilities.
| Area | Officially listed guidance | Practical note |
|---|---|---|
| Extended OPD | Extended OPD timing listed from 9:00 AM to 9:00 PM. | Specific departments and doctors may have different timings. |
| Internal Medicine | Listed from 9:00 AM to 11:00 PM. | Call before late visit to confirm doctor availability. |
| OB-GYN | Listed from 9:00 AM to 11:00 PM. | Ask about doctor timing, scan availability and emergency support. |
| Pediatrics & Neonatology | Listed from 9:00 AM to 11:00 PM. | Severe child symptoms should use emergency first. |
| General wards visiting | 14:00–20:00; only 2 visitors per patient. | Confirm before visiting, as condition-based restrictions may apply. |
| ICU visiting | 10:00–12:00 and 18:00–20:00; may be restricted. | Call before bringing family because ICU rules can change with patient condition. |
| NICU/SCBU | Parents only; open visiting. | Follow infection-control rules strictly. |
| Labour and Delivery | Restricted to husband and one other person. | Ask the maternity team about current policy before delivery admission. |
Parking, valet, taxi and arrival tips
RAK Hospital’s about page mentions complimentary valet parking for patients and visitors. Parking conditions can still vary by time of day, outpatient rush, emergency activity and local traffic around Al Qusaidat.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, children, maternity visits and patients carrying reports. | Arrive early and ask security/reception about valet, drop-off and accessible parking. |
| Complimentary valet | Patients with limited mobility, elderly visitors, pregnancy visits and busy OPD hours. | Call ahead to confirm current valet availability and entrance location. |
| Taxi / ride app | Patients who should avoid parking stress. | Use “RAK Hospital, Al Qusaidat, Ras Al Khaimah” as the destination. |
| Dubai / Sharjah visitor | People travelling between emirates for treatment or second opinion. | Leave extra time for E311/E611 traffic and avoid arriving exactly at appointment time. |
| Drop-off first | Elderly patients, children, pain, pregnancy or limited mobility. | Drop the patient at the entrance first; another adult can manage valet/parking. |
Do not publish a fixed paid-parking rule unless the hospital confirms it. The safest question is: “Is complimentary valet available today, where is the patient drop-off, and where should visitors park?”
RAK Hospital Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, local turns and entrance guidance.
Patient portal, reports and treatment plan support
RAK Hospital has a patient portal page and appointment/treatment plan request forms. For planned care, users can upload reports on the appointment form and request a cost estimate or treatment plan. This is useful for second opinions, surgery planning and international patients.
| Need | Official route | Important note |
|---|---|---|
| Patient portal | Patient Portal | Use official portal access where available. |
| Appointment / treatment plan | Make Appointment | The form allows specialty, doctor, diagnosis and document upload. |
| Call back | Request Call Back | Useful when you want hospital staff to contact you about your case. |
| International patient | International Patient Services | Useful for patients travelling from outside UAE or from another emirate for a treatment plan. |
- Upload clear reports if asking for an estimate or treatment plan.
- Use PDF format where possible and keep file size within the form limit.
- Ask whether the quote includes doctor fee, procedure, anesthesia, room, medicines and follow-up.
- For international patients, ask about language support, accommodation, airport transfer and follow-up plan.
MOHAP and UAE government services that may help patients
RAK Hospital is a private hospital in Ras Al Khaimah. For Northern Emirates private health facility complaints, MOHAP provides a complaint service for MOHAP-registered private medical and pharmaceutical facilities and their staff.
| Need | Official route | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency numbers | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Private health facility complaint in RAK | MOHAP private health facility complaint | MOHAP says this service covers private health facilities in Northern Emirates including Ras Al Khaimah. |
| Complaint requirements | UAE PASS, complaint details, medical documents if available, Emirates ID copy | Prepare documents before filing so the case timeline is clear. |
| Financial or insurance issue | Competent consumer/economic authority route | MOHAP notes financial and insurance matters are not within that complaint service scope. |
| General MOHAP support | MOHAP call center 80011111 | Use for service questions and complaint route guidance. |
Keep appointment messages, invoices, doctor name, date, reports, prescriptions, diagnosis, insurance approval or rejection, and the hospital’s written response. A clear document trail is more useful than a complaint without dates and proof.
Official RAK Hospital video
This official RAK Hospital corporate video gives a visual sense of the hospital environment and brand. Use it for orientation only; appointment timing, doctors, fees, insurance, emergency routing and parking should still be confirmed directly.
Official channel video: RAK Hospital Corporate Video on YouTube.
Local insider tips for a smoother RAK Hospital visit
- Say the location clearly. Use “RAK Hospital, Al Qusaidat,” not just “RAK” or “RAK Medical Center.”
- Use morning slots for complex visits. If labs, imaging, approvals or doctor review may be needed, morning gives more same-day time.
- Carry old reports. Previous lab results, scans, prescriptions and discharge summaries can reduce repeat testing and confusion.
- Ask before tests. Lab, MRI, imaging, procedure, pharmacy and therapy may need separate insurance approval.
- For health checks, confirm inclusions. Ask if fasting, imaging, doctor review and written recommendations are included.
- For surgery, request written estimate. Ask about surgeon, anesthesia, OT, room, medicines, consumables and ICU possibility.
- For maternity, confirm visitor and delivery rules. Ask about delivery suite, companion policy, newborn care and emergency changes.
- For children, bring vaccination records. Pediatric visits are smoother when the doctor can see past vaccines and medicines.
- For Dubai or Sharjah visitors, plan travel time. Do not book a tight appointment if crossing emirates during work traffic.
- Save every confirmation. Keep appointment confirmation, approval SMS, invoices, package terms and report collection instructions.
FAQs about RAK Hospital
Where is RAK Hospital located?
RAK Hospital is located in Al Qusaidat, Ras Al Khaimah, UAE, with P.O. Box 11393.
What is the RAK Hospital phone number?
The appointment phone number is +971 7 207 4444. Use it for appointments, doctor availability, department routing and general enquiries.
What is the emergency number for RAK Hospital?
RAK Hospital lists emergency hotline +971 7 222 5555. For life-threatening emergencies anywhere in the UAE, call 998 for ambulance.
How do I book an appointment at RAK Hospital?
You can call +971 7 207 4444 or use the official Make Appointment page. The form asks for specialty, doctor, diagnosis and supporting documents.
Does RAK Hospital have 24/7 emergency care?
Yes. RAK Hospital’s Accident & Emergency page describes round-the-clock emergency care and emergency specialists.
What departments are available at RAK Hospital?
Departments include Accident & Emergency, Cardiac Sciences, Dental, Dermatology, Endocrinology, Gastroenterology, General Surgery, Internal Medicine, Laboratory, Nephrology, Neurosciences, OB-GYN, Ophthalmology, Orthopaedics, ENT, Pediatrics, Physiotherapy, Psychiatry, Radiology, Respiratory Medicine and Urology.
Does RAK Hospital accept insurance?
RAK Hospital has an official insurance partners page and lists insurance help line 07 207 4234. Coverage depends on your exact insurer, plan, doctor, service and approval rules.
How much is consultation at RAK Hospital?
RAK Hospital does not publish one fixed consultation fee for every doctor and specialty. Call +971 7 207 4444 and ask for the current cash fee, insurance co-pay and follow-up rule.
Does RAK Hospital have health check packages?
Yes. The official health check page lists Swiss Health Check packages, including Royal Health Check, Whole Body checks for men and women, corporate check and basic check. Confirm current inclusions before booking.
What should I bring to RAK Hospital?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy details, referral or approval papers if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth RAK Hospital visit, confirm the correct department, doctor timing, consultation fee, insurance approval and parking or valet route before leaving. Use emergency care immediately for severe symptoms. For planned visits, carry reports, ask cost questions before tests, and keep written proof of appointment, insurance approval and package terms.