Aster Hospital Mankhool Dubai: appointment, doctors, fees, parking, insurance, emergency and map
Aster Hospital Dubai usually refers to Aster Hospital Mankhool, a Canadian-accredited 100-bed multispecialty hospital near Sharaf DG, Mankhool, Kuwait Road, Al Mankhool, Dubai.
This page gives the details patients actually need before visiting: phone, address, working hours, appointment routes, doctor names, specialties, parking cost, insurance, maternity support, admission documents, visitor rules, emergency care, map, official video and DHA help.
Call 04 440 0500. The hospital working hours are listed as 9:00 AM to 10:00 PM. For life-threatening emergencies in the UAE, call 998 for ambulance.
The post URL is /aster-hospital/, but the official hospital page most closely matching user intent is Aster Hospital Mankhool. Aster also has other Dubai locations and clinics, so confirm the exact branch before booking, especially for maternity, emergency, doctor appointments and insurance.
Aster Hospital Dubai phone, address and working hours
Aster Hospital Mankhool is located near Sharaf DG, Mankhool, Kuwait Road, Al Mankhool, Dubai. The official hospital page lists working hours as 9:00 AM to 10:00 PM.
For appointment confirmation, doctor schedule and branch routing, call before travelling. Do not rely only on Google snippets or old directory pages.
| Detail | Information | Patient action |
|---|---|---|
| Hospital name | Aster Hospital Mankhool | Use this exact name in maps, insurance calls and appointment requests. |
| Common search name | Aster Hospital Dubai / Aster Hospital Bur Dubai | These searches usually point to the Mankhool hospital. |
| Address | Near Sharaf DG, Mankhool, Kuwait Road, Al Mankhool, Dubai | Use live navigation because Bur Dubai roads and parking can be busy. |
| Phone | 04 440 0500 | Use for appointment, doctor availability, insurance and department routing. |
| Working hours | 9:00 AM to 10:00 PM listed | Doctor-specific timing can still vary. Confirm before arriving. |
| Corporate email | info@asterhospital.com | Use for non-urgent general written communication. |
| Patient portal | Patient login available via Aster portal | Ask reception how to access reports, appointments and records. |
“I need Aster Hospital Mankhool near Sharaf DG. Please confirm the department, doctor name, appointment time, consultation fee, insurance approval, parking cost and how early I should arrive.”
How to book an Aster Hospital appointment
Aster provides online booking, myAster app routes, doctor pages, request callback and phone support. For most patients, phone confirmation is still the safest final step.
Submitting a form or clicking “Book Appointment” should not be treated as final until your slot, branch and doctor are confirmed.
Call 04 440 0500 for branch, doctor schedule, fee, insurance and parking questions.
Useful for selecting doctors and requesting appointments, but confirm live timing before travelling.
Official pages show doctors by specialty, nationality, languages and locations.
- Choose the right department first, not only a doctor name.
- Check whether the doctor is at Mankhool, Qusais, Cedars/Jebel Ali or another Aster location.
- Call 04 440 0500 and ask for the live schedule.
- Confirm consultation fee, insurance co-pay and approval rules.
- Ask whether tests, scans, pharmacy or procedures may be charged separately.
- Carry Emirates ID, insurance card, old reports, prescriptions and payment method.
- Arrive early for registration, insurance check and parking.
Do not ask only “Doctor available?” Ask: “Which branch, which department, what time, what fee, which insurance network, and what documents do I need?”
Aster Hospital Mankhool facilities
Aster Hospital Mankhool is officially described as a 100-bed, Canadian-accredited hospital with modern hospital infrastructure and a strong neonatal setup.
| Facility | Officially listed detail | Why it matters to patients |
|---|---|---|
| Bed capacity | 100-bed hospital | Useful for admission, maternity, surgery and inpatient planning. |
| Accreditation | Canadian-accredited | Shows the hospital has external quality/accreditation recognition. |
| Operating theatres | 5 extensively equipped operating theatres | Relevant for general surgery, laparoscopic surgery, bariatric surgery, orthopaedics and emergency surgery. |
| Rooms | Twin sharing rooms, single rooms and VIP rooms | Ask which room category is included in your package or insurance approval. |
| Day surgery | Day surgery unit | Useful for procedures that may not require overnight stay. |
| Dialysis | Dialysis unit | Ask schedule, insurance approval and first-visit documents. |
| ICU | 5 Intensive Care Units, including an isolation unit | Important for critical care, post-surgery and emergency support. |
| Maternity | Labour room and delivery suites | Ask delivery package terms and maternity documents before admission. |
| NICU | 8 Neonatal ICU beds, including an isolation unit | Important for newborns needing intensive care; NICU may not be included in standard maternity packages. |
| Baby nursery | Baby nursery listed | Useful for delivery and postnatal care planning. |
Aster Hospital Dubai doctors by specialty
The official pages list many doctors at Mankhool. Live schedules may change, so use this table to shortlist the right department, then call to confirm the slot.
| Specialty | Doctors listed on official pages | Best use |
|---|---|---|
| Pediatric Cardiology | Dr. Md Afaque Parvez; Dr. Sameer Sajwani | Child heart concerns, pediatric ECG/echo questions and specialist referral. |
| Endocrinology | Dr. Deepika Patel | Diabetes, thyroid, hormones and metabolic concerns. |
| Neurology | Dr. Mohammed Niaz; Dr. Ponnu Sankara Pillai | Headache, seizure, nerve issues, stroke follow-up and neurological symptoms. |
| Paediatrics & Neonatology | Dr. Praveen Rao Vadije; Dr. Pavan Kumar Kandukoori; Dr. Abdul Mohid Syed; Dr. Nisha Ravindran; Dr. Santhosh George; Dr. Anjana Kannoth; Dr. Shwetha Shet; Dr. Raji Mathew Varghese; Dr. Shamnad Abdul Azeez Arifa; Dr. Sumreen Javed. | Child fever, newborn care, vaccination, growth, pediatric follow-up and NICU-related care. |
| Psychiatry | Dr. Shaju George | Mental health, mood, anxiety, sleep, psychiatric review and therapy routing. |
| Gastroenterology | Dr. Shabnam S; Dr. Sunil Chacko Verghese; Dr. Gireesh Gopinathan; Dr. Asok Kumar Balakrishnan Nair | Stomach pain, liver, digestion, endoscopy-related questions and GI follow-up. |
| General / Laparoscopic / Bariatric Surgery | Dr. Raghunath Raja Marimuthu; Dr. Siddharth Sankar Das; Dr. Vinotha Krishnamoorthy; Dr. Ramya Sai Adusumalli; Dr. Dilber Pareed K; Dr. Rahul Tugnait; Dr. Moni Suseelan. | Hernia, gallbladder, abdominal surgery, bariatric surgery and laparoscopic procedures. |
| Internal Medicine | Dr Mohammed T P; Dr. Sneha Thomas; Dr. Balasaheb Kale; Dr. Jyoti Upadhyay; Dr. Mohammed Arif | Diabetes, BP, fever, infections, chronic illness and adult medical care. |
| Obstetrics & Gynecology | Dr. Khushbu Bashir; Dr. Aysha Salam; Dr. Maya Sreekumari; Dr. Rethu C J; Dr. Sabitha Umapathy Srinivasan; Dr. Susmita Das; Dr. Sejal Devendra Surti; Dr. Caroline Alphine Jenitha; Dr. Sajitha Abdu; Dr. Jainambu Hassan; Dr. Preeti Gupta. | Pregnancy, delivery, gynecology, laparoscopic gynecology, maternity admission and women’s health. |
| Lactation | Ms Reshma Kattambil Reghu | Breastfeeding, latching, postnatal feeding and mother-baby support. |
| Orthopedics / Sports Medicine | Dr. Anwar Marthya; Dr. Pratap K R; Dr. Ranjith Narayan; Dr. Alexis Jude Dominic Xavier | Fracture, joint pain, sports injury, arthroscopy and back/neck pain. |
| Neurosurgery / Vascular Surgery | Dr. Chelladurai Pandian Hariharan; Dr. Roshan Rodney S | Brain/spine surgical review and vascular/endovascular conditions. |
Doctors may work across Mankhool, Qusais or Jebel Ali depending on specialty. Always ask: “Is the doctor physically available at Aster Hospital Mankhool on my appointment date?”
Aster Hospital Dubai specialties and treatment routes
The official specialty list includes pediatric cardiology, endocrinology, neurology, paediatrics and neonatology, psychiatry, gastroenterology and hepatology, rheumatology, general and laparoscopic surgery, gastrointestinal surgery, internal medicine, obstetrics and gynecology, laparoscopic gynecology, bariatric surgery, lactation, orthopedics, sports medicine, cardiothoracic surgery, nephrology, interventional cardiology, cardiology, advanced heart clinic, pulmonology, neurosurgery, vascular surgery, ENT, dentistry, anaesthesia, urology, pediatric neurology, oncology, family medicine, diet and nutrition, physiotherapy, critical care medicine and emergency medicine.
| User need | Relevant department | Before booking |
|---|---|---|
| Chest pain, palpitations, high BP | Cardiology, interventional cardiology, emergency if severe | For severe chest pain, call emergency or go to emergency department. |
| Child fever, newborn care, vaccination | Paediatrics and neonatology, NICU, pediatric cardiology | Bring vaccination card and previous medicines. |
| Pregnancy, delivery, PCOS, gynecology | OB-GYN, laparoscopic gynecology, lactation, NICU | Ask maternity package terms and required documents early. |
| Stomach, liver, endoscopy concerns | Gastroenterology and hepatology, GI surgery | Ask if fasting, endoscopy approval or biopsy may be required. |
| Diabetes, thyroid, chronic illness | Endocrinology, internal medicine, diet and nutrition | Bring recent lab reports and medicine list. |
| Joint pain, fracture, sports injury | Orthopedics, sports medicine, physiotherapy, radiology | Ask if X-ray/MRI needs approval before doctor review. |
| Kidney, prostate, urinary symptoms | Urology, nephrology, radiology, lab | Carry urine test, ultrasound or CT reports if available. |
| Skin, ENT, dental, eye-related concerns | Dermatology, ENT, dentistry, ophthalmology where available | Ask if procedures are billed separately from consultation. |
| Critical illness or admission | ICU, emergency medicine, internal medicine, surgery | Ask about insurance approval, room category and expected estimate. |
Aster Hospital maternity, NICU and delivery details
Aster Hospital Mankhool has labour rooms, delivery suites, 8 Neonatal ICU beds with isolation, baby nursery and lactation support.
The patient guideline page gives important maternity-specific instructions that most thin directory pages miss.
| Maternity item | Officially useful detail | Patient action |
|---|---|---|
| Hospital bag timing | Aster advises mothers-to-be to pack a suitcase two weeks in advance. | Prepare baby clothes, nursing items, documents and comfort items early. |
| Documents | Copies of passport with visa page, Emirates ID and marriage certificate with UAE attestation for both parents should be provided at admission. | Missing documents can delay birth certificate provision. |
| NICU cost note | If the baby is admitted to NICU, contact billing because standard maternity packages do not include NICU charges. | Ask insurance about NICU coverage before delivery date. |
| Room categories | Deluxe, single and twin sharing rooms; rooms have en-suite bathrooms, telephones, mini-fridge, satellite TV and sofa bed for one overnight person. | Ask which room type is included in your package or insurance. |
| Lactation | A certified lactation consultant is listed at Mankhool. | Ask for breastfeeding/latching support after delivery. |
Do not assume delivery package includes every baby-related cost. NICU, emergency C-section changes, anesthesia, extra stay and special tests may change the final bill.
Aster Hospital Dubai consultation fees and cost questions
Aster does not publish one fixed consultation fee for every doctor and specialty on the hospital location page. Costs may change by doctor level, department, insurance plan, co-pay, tests, scans, emergency status, admission and procedures.
Instead of adding fake fee numbers, this section gives the exact questions patients should ask before visiting.
| Cost area | Why amount can change | Question to ask |
|---|---|---|
| OPD consultation | Doctor, specialty, first visit, follow-up rules, insurance network and co-pay. | “What is the cash consultation fee and my insurance co-pay for this doctor?” |
| Pediatrics / neonatology | Vaccines, lab tests, emergency, NICU, specialist vs GP review. | “Is vaccination or testing separate from consultation?” |
| OB-GYN / delivery | Room, delivery type, anesthesia, doctor fee, newborn care and NICU. | “Can I get package inclusions and exclusions in writing?” |
| Surgery | Surgeon, anesthesia, OT, room, consumables, medicines and ICU. | “What is included, excluded and what may increase the estimate?” |
| Emergency | Triage, treatment, tests, medicines, imaging, procedure or admission. | “After stabilization, can billing explain itemized charges and approval?” |
| Parking | Official guideline lists AED 20 per hour. | “Where do I collect the ticket and is basement 1 security still the process?” |
“Before I confirm, please tell me consultation fee, insurance co-pay, expected test cost, follow-up rule, parking charge and whether pre-approval is required.”
Aster Hospital insurance and payment
Aster’s insurance page lists many accepted insurance names and networks, including examples such as BUPA, Daman, ACE, AETNA, Al Buhaira, Interglobal, NGI, National Life & General, Iris, Aafiya, ADNIC, MetLife and more.
The patient guideline page also lists insurers such as Dubai Insurance, Amity, Now Health, Pentacare, Health360, Wapmed, Nextcare, Oman, Al Madallah, MedNet, Allianz, AXA, Al Khazna, Saico, NAS, Neuron, MSH, Symphony and Daman H4267.
| Insurance situation | What to check | Why it matters |
|---|---|---|
| Before consultation | Whether your exact card covers that doctor and specialty. | Insurer name alone is not enough; network and plan matter. |
| Before tests | Lab, radiology, pharmacy and procedure approvals. | Tests can be rejected even when consultation is covered. |
| Before admission | Room category, deposit, pre-approval, exclusions and uncovered items. | Admission bills can include many separate charge heads. |
| Self-paying patients | Expenses not covered by insurance must be settled via cash or credit card. | Ask for itemized estimate before planned procedures. |
| Insurance rejection | Get rejection reason in writing. | Useful for insurer appeal or DHA insurance complaint. |
Aster Hospital Mankhool parking and arrival tips
The patient guideline page lists AED 20 per hour for car parking. It also says the ticket can be collected from security at basement 1.
Because Mankhool and Bur Dubai can be busy, plan parking before you arrive, especially for evening OPD, maternity, pediatrics and elderly patients.
| Arrival option | Best for | What to do |
|---|---|---|
| Basement parking | Planned OPD, visitors, admission and diagnostics. | Ask security at basement 1 about ticket process. |
| Taxi / ride app | Patients who should avoid parking stress. | Use “Aster Hospital Mankhool near Sharaf DG, Kuwait Road.” |
| Drop-off first | Elderly, pregnant patients, children or patients in pain. | Drop patient at entrance, then one adult handles parking. |
| Metro landmark | Visitors near Bur Dubai metro access. | Sharaf DG is the common local landmark; check walking distance and weather. |
If you have a pediatrics, maternity or emergency-related visit, do not arrive at the last minute. Parking, registration and insurance approval can take longer than expected.
Visitor policy, rooms and hospital facilities
Aster’s patient guidelines include detailed visitor and inpatient rules. These details are useful for families, maternity patients and admitted patients.
| Policy / facility | Official detail | Practical note |
|---|---|---|
| Number of visitors | At most 2 visitors are allowed at a given time. | Plan family visits in turns. |
| Children visitors | Children up to 16 years are allowed with adult supervision only. | Avoid bringing children if infection risk is high. |
| Overnight stay | Only one visitor is allowed to stay overnight with the patient. | Ask ward staff before planning overnight support. |
| Ward visiting hours | Saturday to Thursday: 10am–12pm and 6pm–8pm. Friday: 10am–8pm. | Confirm if rules change during holidays or infection-control periods. |
| ICU visiting | Morning 7am–8am; evening 6pm–7pm. | ICU access is restricted; follow staff instructions. |
| NICU visiting | Only mother and father; 9am–10am and 5pm–6pm. | Confirm with NICU staff before arrival. |
| Rooms | Deluxe, single and twin sharing rooms with en-suite bathrooms, phones, mini-fridge, satellite TV and sofa bed. | Ask which room is approved by insurance. |
| Amenities | Coffee shop, gift/flowers shop, free WiFi and TV screens. | Useful for visitors waiting during admission or surgery. |
| Meals | Meals are included in room charge; Arabic, Asian and Continental food listed, with vegetarian and therapeutic diets as ordered. | Visitor meals and refreshments are available through listed dining options. |
| No smoking / no pets | Smoking is prohibited; animals are not permitted. | Follow hospital safety and infection-control rules. |
| Interpreter service | Interpreter service is available for 14 languages including Arabic, Russian, Malayalam and Tagalog. | Ask early if language support is needed. |
Admission, discharge and documents to carry
For planned cases, Aster says a customer service executive informs patients one day prior about the arrival date and time. Patients should carry Emirates ID, available medical reports and insurance card for admission.
Emirates ID, insurance card, available medical reports, prescriptions, scans, allergy list, medicine list and payment method.
Families should arrange clothes, transport and finances. Discharge summary and medication/follow-up instructions are explained and handed over.
- For planned admissions, wait for the hospital’s arrival-time confirmation.
- For maternity, carry both parents’ passport visa pages, Emirates ID and attested marriage certificate copies.
- For surgery, ask for estimate, insurance approval and expected length of stay.
- For NICU or ICU possibility, ask about separate insurance approval and billing.
- For discharge, ask when reports, prescriptions and follow-up appointment are ready.
DHA help, insurance complaint and government services
Aster Hospital is a private hospital, but Dubai government services can help patients with emergency numbers, doctor/facility verification, complaints, insurance issues and patient rights.
| Need | Official route | How it helps |
|---|---|---|
| Ambulance emergency | 998 | Use for medical emergencies needing ambulance response. |
| Police emergency | 999 | Use for police emergencies or serious road incidents. |
| Fire / civil defence | 997 | Use for fire or civil defence emergencies. |
| Doctor/facility verification | Dubai Medical Registry | Use to search healthcare professionals or facilities in Dubai. |
| Medical complaint | DHA medical complaint service | Use if a complaint is unresolved after hospital customer relations. |
| Insurance complaint | DHA insurance complaint route | Useful for approval, rejection, claim or network disputes. |
| Patient rights | Aster/DHA patient rights page | Includes rights to know physician identity, understand treatment, consent, privacy, itemized bill and complaint routes. |
| DHA help number | 800342 | Aster’s patient rights page mentions this free number for suggestions/complaints. |
Keep appointment proof, invoices, doctor name, dates, prescriptions, reports, insurance approval/rejection and the hospital’s written response before filing a complaint.
Emergency care at Aster Hospital Dubai
Aster Hospital’s facility menu includes emergency services and the Mankhool hospital has ICU and critical care infrastructure. For serious symptoms, do not wait for a routine appointment or named doctor.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, major injury, heavy bleeding, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients may be treated by medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- Bring Emirates ID, insurance card and medicine list if available.
- After stabilization, ask billing for itemized charges and insurance status.
Aster Hospital Mankhool Google Map
Use this map for orientation, then open live navigation on your phone for traffic, entry and parking guidance.
Official Aster Hospital Mankhool video
This official Aster Hospitals UAE video is specifically about Aster Hospital Mankhool and helps visitors understand the hospital environment. Use it for orientation only; confirm fees, doctors, insurance and parking before visiting.
If the embed does not load, open the official video here: Aster Hospital Mankhool official video.
Local insider tips for Aster Hospital Dubai visitors
- Confirm Mankhool vs another Aster location. Some doctors work across branches, so branch confirmation is important.
- Ask for live doctor timing. Doctor pages show names, but schedules can change.
- Budget for parking. Official guidance lists AED 20 per hour; ask if ticket collection from basement 1 still applies.
- For maternity, prepare documents early. Attested marriage certificate, visa page copies and Emirates IDs can affect birth certificate processing.
- For NICU possibility, ask insurance early. Aster notes NICU is not included in standard maternity packages.
- Use morning slots for complex cases. If labs, scans or approvals are likely, morning gives more same-day processing time.
- Bring old reports. Previous labs, scans and discharge summaries can reduce repeat tests.
- Ask about prescription and pharmacy flow. Confirm whether medicines are covered, cash, or sent for insurance approval.
- For surgery, ask for a full estimate. Include surgeon, anesthesia, OT, room, medicines, consumables, ICU and follow-up.
- Keep all proof. Save appointment confirmation, invoices, approvals and report collection instructions.
FAQs about Aster Hospital Dubai
Where is Aster Hospital Dubai located?
Aster Hospital Dubai usually refers to Aster Hospital Mankhool, located near Sharaf DG, Mankhool, Kuwait Road, Al Mankhool, Dubai.
What is the phone number for Aster Hospital Dubai?
The official contact number shown on Aster Hospital pages is 04 440 0500. Call before visiting to confirm doctor schedule, appointment, fees, insurance and parking.
What are Aster Hospital Mankhool working hours?
The official location page lists working hours as 9:00 AM to 10:00 PM. Doctor-specific timings and emergency routing should still be confirmed by phone.
How do I book an appointment at Aster Hospital Dubai?
You can use the official appointment route, myAster app, doctor pages, request callback or call 04 440 0500. Confirm branch, doctor name, timing, fee, insurance and parking before travelling.
Does Aster Hospital Mankhool have parking?
Yes. Aster’s patient guideline page lists car parking at AED 20 per hour and says tickets can be collected from security at basement 1.
Which doctors are available at Aster Hospital Mankhool?
Official pages list doctors across paediatrics, neonatology, OB-GYN, internal medicine, gastroenterology, orthopedics, neurology, pediatric cardiology, psychiatry, surgery, urology, vascular surgery and other specialties. Live timing should be confirmed by phone.
What facilities are available at Aster Hospital Mankhool?
The hospital is listed as a 100-bed Canadian-accredited hospital with 5 operating theatres, day surgery, dialysis unit, 5 ICUs, labour and delivery suites, 8 NICU beds, baby nursery and different room categories.
Does Aster Hospital Dubai accept insurance?
Aster lists many insurers and networks, but coverage depends on your exact insurer, card, network, doctor, department and approval rules. Confirm before consultation, tests, admission or surgery.
What should I bring to Aster Hospital Mankhool?
Bring Emirates ID, insurance card, previous reports, scans, prescriptions, allergy list, medication list, approval/referral documents and payment method. For maternity, carry both parents’ passport visa pages, Emirates IDs and attested marriage certificate copies.
Does Aster Hospital have maternity and NICU services?
Yes. Aster Hospital Mankhool lists labour rooms, delivery suites, 8 NICU beds including isolation, baby nursery and lactation support. NICU charges may not be included in standard maternity packages, so confirm billing and insurance early.
Final takeaway
Aster Hospital Dubai searches usually lead to Aster Hospital Mankhool. It is a major Bur Dubai hospital with strong maternity, neonatal, surgical, ICU, dialysis and multispecialty support.
For a smooth visit, confirm the doctor, branch, appointment time, consultation fee, insurance approval, parking cost and required documents before leaving home.