Aster Hospital: appointment, doctors, emergency, insurance, parking and map
Aster Hospital is a well-known private hospital network in Dubai with major facilities in Mankhool, Al Qusais, Jebel Ali, Muhaisnah and a Day Surgery Center in Mankhool. This guide helps patients choose the right branch, book an appointment, call the right number, check doctors, understand insurance, plan parking, use emergency care correctly and avoid common visit-day confusion.
People search “Aster Hospital Dubai,” “Aster Hospital Mankhool,” “Aster Hospital Qusais,” “Aster Cedars Jebel Ali,” and “Aster Hospital Muhaisnah.” These are not the same building, so the most important step is confirming the exact branch before travelling.
For Aster Hospitals Dubai, the public contact number shown across the official hospital site is 04 440 0500. For life-threatening emergencies anywhere in the UAE, call 998 for ambulance.
Do not type only “Aster Hospital” in a taxi app and assume it will select the correct branch. Always confirm the exact location: Mankhool, Al Qusais, Jebel Ali, Muhaisnah or Aster Day Surgery Center.
Aster Hospital branches, phone number and working hours
Aster’s official location page lists multiple Dubai hospital facilities. The same phone number is shown across branches, but the working hours, beds, doctors and services differ by location. Call before visiting if you need a specific doctor, emergency care, scan, procedure, maternity service or insurance approval.
| Branch | Official location details | Useful facts | Best for |
|---|---|---|---|
| Aster Hospital Mankhool | Near Sharaf DG, Mankhool, Kuwait Road, Al Mankhool, Dubai | 100 beds, 85+ doctors, 35 specialisations, working hours listed 9:00 AM–10:00 PM | Bur Dubai, Karama, Oud Metha, Mankhool, specialist OPD, maternity, ICU/NICU, surgery and emergency care. |
| Aster Hospital Al Qusais | 9 A Street, Al Qusais Industrial Area 2, Al Qusais, Dubai | 150 beds, 90+ doctors, 36 specialisations, working hours listed 8:00 AM–10:00 PM | Qusais, Deira, Nahda, Muhaisnah side, emergency, OPD, family visits and multispecialty care. |
| Aster Cedars Hospital & Clinic, Jebel Ali | Street No. 2, outside Gate No. 2, Jebel Ali, Dubai | 22 beds, 35+ doctors, 22 specialisations, Monday–Saturday 8:00 AM–8:00 PM, Sunday 9:00 AM–5:00 PM | Jebel Ali, DIP, Dubai South, free-zone workers, industrial area users and nearby families. |
| Aster Hospital Muhaisnah | Oud Al Muteena, Muhaisnah 2, Dubai | 35 beds, 16 doctors, 22 specialisations, working hours listed 9:00 AM–10:00 PM | Muhaisnah, Sonapur, labour accommodation areas, emergency triage and nearby resident care. |
| Aster Day Surgery Center | Kuwait Street, Al Mankhool, Dubai | 14 beds, 3 doctors, 3 specialisations, working hours listed 8:00 AM–9:00 PM | Day surgery, planned procedures and Mankhool-side outpatient surgical needs. |
“Hello, I want to visit Aster Hospital. Please confirm the correct branch, department, doctor name, appointment time, consultation fee, insurance acceptance, approval requirement, parking option and how early I should arrive.”
Which Aster care route should you choose?
Aster has hospitals, clinics, pharmacies, emergency departments and a myAster digital platform. Choosing the right route saves time and avoids unnecessary branch visits.
Use for stable symptoms, specialist consultation, follow-up, dermatology, dental, ENT, pediatrics, cardiology, orthopedics or OB-GYN.
Use for chest pain, stroke signs, severe breathing difficulty, major injury, heavy bleeding, seizure, poisoning or sudden weakness.
Useful for appointment booking, doctor search, prescriptions, lab reports, video consultations where available and family health profiles.
If symptoms are sudden, severe or life-threatening, use emergency. If stable, book OPD. If you only need follow-up or records, check myAster or patient portal before travelling.
How to book an appointment at Aster Hospital
Aster appointment booking can be done through the website, myAster or by phone. The practical goal is to confirm the right branch and doctor before you travel.
- Choose the exact branch. Mankhool, Al Qusais, Jebel Ali, Muhaisnah and Day Surgery Center are different locations.
- Choose the specialty. Start with the symptom: pediatrics, OB-GYN, cardiology, orthopedics, dermatology, ENT, dental, gastroenterology, internal medicine or emergency.
- Use the official doctor search. Open Aster doctors or the myAster appointment page.
- Call if unsure. Use 04 440 0500 if you need branch confirmation, same-day timing or insurance guidance.
- Confirm payment route. Ask about cash consultation fee, insurance co-pay, approval, follow-up rule and separate test charges.
- Carry documents. Emirates ID or passport, insurance card, old reports, prescriptions, allergy list and payment method.
- Reach early. First-time patients need extra time for file opening, insurance checks and wayfinding.
Do not book only by hospital brand. Confirm branch + doctor + department + timing + fee + insurance. This is the biggest practical difference between a smooth visit and a wasted trip.
Aster Hospital fees and cost questions
Aster Hospital does not publish one universal consultation fee for every doctor and specialty. This is normal because cost can change by branch, doctor level, specialty, insurance plan, approval, tests, imaging, procedure, emergency triage and follow-up rules.
| Cost area | Why price can change | Question to ask |
|---|---|---|
| OPD consultation | Branch, doctor grade, specialty, first visit vs follow-up, insurance and co-pay. | “What is the cash consultation fee and my insurance co-pay for this exact doctor?” |
| Emergency visit | Triage, tests, monitoring, medicines, emergency procedure, observation or admission. | “When stable, can billing explain approval, itemized charges and co-pay?” |
| Lab tests | Test type, fasting need, urgent reporting and insurance approval. | “Is this test approved, and what is the cash price if rejected?” |
| Imaging | X-ray, ultrasound, MRI/CT where available, contrast and report timing. | “Does this scan need pre-approval, and is contrast included?” |
| Maternity | Branch, doctor, delivery type, room, anesthesia, newborn care and emergency changes. | “Can I get maternity package inclusions and exclusions in writing?” |
| Surgery | Surgeon, anesthesia, OT, implants, consumables, medicines, room stay and ICU. | “What is included, what is excluded and what may be billed separately?” |
| Health check packages | Package type, active date, tests, doctor review and branch availability. | “Is this package active today, and does it include consultation and report review?” |
Before planned visits, call your insurer or TPA and ask whether the exact Aster branch, doctor, specialty and test are covered. A hospital may be accepted generally, while a specific procedure still needs approval.
Aster Hospital doctors and specialist selection
Aster’s doctor pages list doctors across branches and departments. The useful way to choose is not only by doctor name; it is by symptom, branch, availability, insurance and follow-up plan.
Ask if the doctor is available at your selected branch and whether they are consultant, specialist or GP.
Ask who explains the estimate, approval, report review, risks, follow-up and exclusions.
| User need | Likely specialty | Booking tip |
|---|---|---|
| Child fever, newborn care, vaccines | Pediatrics and Neonatology | Bring vaccination card and previous prescriptions. |
| Pregnancy, delivery, women’s health | Obstetrics and Gynecology | Ask maternity package rules, scan timing and doctor availability. |
| Heart symptoms, BP, palpitations | Cardiology or Emergency depending on severity | Severe chest pain or breathlessness needs emergency care. |
| Back pain, fracture, sports injury | Orthopedics, Sports Medicine, Physiotherapy | Ask if X-ray, MRI or physiotherapy approval is needed. |
| Stomach, liver, acidity, endoscopy | Gastroenterology and Hepatology | Ask fasting, anesthesia and biopsy rules before endoscopy. |
| Skin, hair, allergy-like rash | Dermatology | Ask if procedure, medicine or laser is separate from consultation. |
| ENT, sinus, hearing, throat | ENT | Ask if endoscopy or hearing test is billed separately. |
| Kidney, urine, prostate, stone symptoms | Urology, Nephrology, Radiology, Lab | Carry urine reports, ultrasound or CT if available. |
Departments, treatments and facilities
Aster Hospitals Dubai lists a wide range of specialties, including Anaesthesia, Cardiac Surgery, Cardiology, Critical Care Medicine, Dentistry, Dermatology, Diet and Nutrition, Emergency Medicine, Endocrinology, ENT, Family Medicine, Gastroenterology and Hepatology, General and Laparoscopic Surgery, Internal Medicine, Interventional Radiology, Laboratory Medicine, Nephrology, Neurology, Obstetrics and Gynecology, Oncology, Ophthalmology, Orthopedics, Pediatrics and Neonatology, Physiotherapy, Plastic Surgery, Pulmonology, Rheumatology, Sports Medicine and Urology.
| Patient problem | Relevant department | Practical guidance |
|---|---|---|
| Chest pain, stroke signs, trauma, severe illness | Emergency Medicine, Critical Care, Cardiology, Neurology | Use ER; do not wait for OPD appointment. |
| Diabetes, thyroid, chronic medicine review | Family Medicine, Internal Medicine, Endocrinology | Bring previous readings and current medicines. |
| Pregnancy and childbirth | OB-GYN, Radiology, Lab, Neonatology | Ask branch, package terms, delivery support and newborn care. |
| Child specialist care | Pediatrics and Neonatology | Ask if the child needs pediatric OPD or emergency triage. |
| Accident, injury, joint replacement | Orthopedics, Sports Medicine, Physiotherapy, Radiology | Ask if imaging approval is needed before the doctor review. |
| Kidney and urinary concerns | Nephrology, Urology, Lab, Radiology | Carry urine test, creatinine, ultrasound or CT reports. |
| Dental pain or procedure | Dentistry, emergency dental where available | Dental insurance varies; confirm coverage first. |
| Surgery planning | General Surgery, Laparoscopic Surgery, Anesthesia, OT | Ask for estimate, exclusions, room stay and insurance approval. |
Emergency care at Aster Hospitals Dubai
Aster’s official emergency page states that its emergency departments provide 24-hour emergency care in Dubai, with trained emergency physicians, triage, ICU/CCU/NICU support, emergency surgery support, radiology, lab and ambulance-related support across locations.
In the UAE, call 998 for ambulance, 999 for police and 997 for fire/civil defence. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
Aster lists emergency departments at Mankhool, Al Qusais, Muhaisnah and Jebel Ali.
Emergency patients are prioritized by clinical urgency, not by arrival order.
For children, elderly people and pregnancy concerns, call first if unsure, but do not delay emergency care for severe symptoms.
Insurance and billing at Aster Hospital
Aster’s location pages show an insurance coverage section with many insurer/network names. Coverage still depends on your exact insurer, TPA, network, card type, doctor, branch, service and pre-approval rules.
Ask whether your insurance card is accepted for the exact branch, doctor and specialty.
Ask whether lab, radiology, pharmacy and procedure charges need separate approval.
Ask for estimate, room category, deposit, approval status and exclusions.
- Call Aster and your insurer before planned care.
- Ask if the selected branch is in-network for your plan.
- Ask if specialist consultation requires referral or pre-approval.
- Ask if radiology, endoscopy, surgery, maternity or dental procedures are covered.
- Keep approval SMS/email, invoices, reports and claim forms until billing is closed.
Ask this exact question: “Is Aster Hospital, this branch, this doctor and this service covered under my plan today?” This is safer than asking only “Do you accept my insurance?”
Parking, taxi and arrival tips
Parking differs by branch. Aster’s location pages show map links, but current parking conditions can change by roadwork, time of day, valet availability and branch rush. Always open live navigation and call if the patient has mobility issues.
| Branch / arrival | Best for | Practical tip |
|---|---|---|
| Mankhool | Bur Dubai, Karama, Mankhool and Oud Metha users. | Use “Aster Hospital Mankhool, Kuwait Road, near Sharaf DG.” Arrive early during evening OPD rush. |
| Al Qusais | Qusais, Nahda, Deira, Muhaisnah side users. | Use the exact “9 A Street, Al Qusais Industrial Area 2” location to avoid wrong turns. |
| Jebel Ali | Jebel Ali, DIP, Dubai South, free-zone users. | Confirm gate/road access if coming from industrial or free-zone areas. |
| Muhaisnah | Muhaisnah 2, Oud Al Muteena, Sonapur-side users. | Plan extra time during shift-change and evening traffic. |
| Taxi / ride app | First-time visitors, elderly patients, pregnancy, children or pain. | Enter the full branch name, not just “Aster Hospital.” |
Do not publish a fixed parking fee unless the branch confirms it. The safest question is: “Where should patients park today, is valet available, and are there any parking charges?”
Aster Hospital Google Maps
Use these maps for orientation, then open live navigation on your phone for traffic, service road and parking guidance.
Aster Hospital Mankhool map
Aster Hospital Al Qusais map
Health check packages and planned visits
Aster’s preventive health check page lists packages such as diabetic health screening, basic health screening, cardiac health screening, executive health screening and comprehensive checks. Packages are useful only when you understand what is included and whether the branch can complete everything the same day.
| Package type | Useful for | What to confirm |
|---|---|---|
| Diabetic screening | Blood sugar monitoring and diabetes risk checks. | Ask if fasting is needed and whether doctor review is included. |
| Basic health check | General screening for stable adults. | Ask list of tests, report timing and consultation inclusion. |
| Cardiac screening | Heart risk, blood pressure, cholesterol and cardiac concern screening. | Ask if ECG, echo, X-ray, cardiology review and labs are included. |
| Executive health check | Broad preventive check-up for men/women based on age group. | Ask if ultrasound, Pap smear, breast ultrasound or other gender-specific tests are included. |
| Custom screening | People with family history, symptoms or insurer wellness benefit. | Ask if the package can be adjusted and whether insurance applies. |
Book health checks in the morning because many packages need fasting blood tests, imaging, doctor review and report discussion.
Reports, prescriptions and patient portal
Aster provides patient portal and myAster-related routes. myAster FAQ pages say prescriptions and lab reports can be accessed in the “My Records” section, and appointments/video consultations can be managed through the platform where available.
- Ask reception how your lab reports will be shared: printed, app, portal or email.
- Use the same mobile number used at registration to avoid app/OTP problems.
- Save prescriptions and reports before leaving the UAE if you are a visitor.
- Ask how long imaging reports take and whether images are available digitally.
- For insurance, keep copies of bills, approval messages, prescriptions and reports.
For app-based appointment or prescription issues, use official myAster support routes rather than random third-party numbers.
DHA and UAE services that may help patients
Aster Hospital is a private hospital network in Dubai. Official UAE/DHA services can still help patients with emergency numbers, facility/professional lookup, medical complaints and insurance complaint routes.
| Need | Official route | How it helps |
|---|---|---|
| Emergency ambulance | UAE emergency numbers | 998 for ambulance, 999 for police, 997 for fire/civil defence. |
| Verify facility or doctor | Dubai Medical Registry | Search DHA-registered healthcare professionals or facilities. |
| Medical complaint | DHA Submit Medical Complaint | Use after collecting documents, invoices, dates, reports and hospital response. |
| Insurance complaint | DHA insurance complaint service | Use for unresolved insurance feedback, rejection or dispute. |
| DHA help center | Contact DHA | DHA support includes 800 342 inside UAE. |
Keep appointment messages, invoices, doctor name, date, reports, prescriptions, insurance approval/rejection messages and the hospital’s written response.
Official Aster Hospitals UAE video
This official Aster Hospitals UAE video shows Aster Hospital Mankhool’s robotic knee surgery capability. Use the video for orientation only; appointments, doctor availability, fees, insurance and parking should still be confirmed directly.
Official channel: Aster Hospitals UAE on YouTube.
Local insider tips for a smoother Aster Hospital visit
- Confirm the branch twice. Mankhool, Qusais, Jebel Ali and Muhaisnah are different destinations.
- Use morning appointments for complex visits. Labs, imaging and approvals are easier when more working-day time remains.
- Carry old reports. Past scans, blood tests and prescriptions can reduce duplicate testing.
- Ask insurance before tests. Consultation may be approved, but lab, imaging, dental or procedures may need separate approval.
- For maternity, ask inclusions in writing. Room, anesthesia, baby care, NICU and emergency C-section can affect cost.
- For surgery, ask for a full estimate. Include surgeon, anesthesia, OT, implants, medicines, consumables and ICU possibility.
- Use taxi for first visit if unsure. Some branches are in busy roads where parking can take time.
- Save confirmations. Screenshot appointment time, branch, doctor name, approval and package terms.
- Ask follow-up rules before leaving. Follow-up may be time-limited or charged separately.
- Do not delay emergency care. For severe symptoms, use emergency numbers or nearest ER first.
FAQs about Aster Hospital
Where is Aster Hospital located in Dubai?
Aster has hospital facilities in Mankhool, Al Qusais, Jebel Ali, Muhaisnah and a Day Surgery Center in Mankhool. Always confirm the exact branch before visiting.
What is the phone number for Aster Hospital Dubai?
The public contact number shown across the Aster Hospitals UAE website is 04 440 0500. Call to confirm branch, doctor timing, appointment, insurance and parking.
How do I book an appointment at Aster Hospital?
You can book through the official Aster doctor/appointment pages, myAster, or by calling 04 440 0500. Confirm the branch, doctor, department, fee and insurance before travelling.
Does Aster Hospital have emergency service?
Yes. Aster’s emergency page says it provides 24-hour emergency care in Dubai with emergency doctors, triage, critical care support, emergency surgery support, radiology and lab access.
Which Aster Hospital branch should I choose?
Choose Mankhool for Bur Dubai/Karama side, Al Qusais for Qusais/Nahda/Deira side, Jebel Ali for Jebel Ali/DIP side, and Muhaisnah for Muhaisnah/Oud Al Muteena side. Confirm service availability first.
How much is consultation at Aster Hospital?
Aster does not publish one fixed consultation fee for all doctors and branches. Fees can vary by doctor, specialty, branch, insurance, co-pay and tests. Call before booking.
Does Aster Hospital accept insurance?
Aster lists many insurance coverage networks, but acceptance depends on your exact insurer, TPA, card type, branch, doctor, service and approval rules. Confirm with Aster and your insurer.
What departments are available at Aster Hospital?
Aster lists many specialties including emergency medicine, cardiology, dentistry, dermatology, ENT, family medicine, gastroenterology, internal medicine, OB-GYN, orthopedics, pediatrics, physiotherapy, radiology, surgery and urology.
Is parking available at Aster Hospital?
Parking differs by branch and time of day. Call the branch and ask where patients should park today and whether valet or parking fees apply.
What should I bring to Aster Hospital?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, referral or approval papers if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth Aster Hospital visit, confirm the exact branch, doctor timing, consultation fee, insurance approval and parking route before leaving. Use emergency care immediately for severe symptoms. For planned appointments, carry documents, ask cost questions before tests and keep written proof of appointment, insurance and package terms.