Healthpoint Hospital: appointment, doctors, insurance, timings, parking and map
Healthpoint Hospital is a multispecialty hospital in Abu Dhabi, located at Zayed Sports City. Many people search it as “Health Point Hospital,” but the official brand is usually written as Healthpoint.
This guide helps patients plan a visit properly: phone number, appointment steps, doctors, services, timings, insurance, pre-approval, fees questions, visiting hours, parking, map, video, emergency guidance and Abu Dhabi government support routes.
Call 800 77 for Healthpoint appointments and support. The appointment request form is for non-urgent visits. For life-threatening symptoms, use UAE emergency services instead of waiting for an online booking.
People often type “health point hospital,” “HealthPoint Abu Dhabi,” or “Healthpoint Hospital.” For UAE searches, the official hospital page points to Healthpoint in Zayed Sports City, Abu Dhabi. Use the official name when booking, checking insurance, or opening Google Maps.
Healthpoint Hospital address, phone number and timings
Healthpoint is located in Zayed Sports City, Abu Dhabi. The official call number shown across the website is 800 77. Timings vary by service, so patients should check the exact department before visiting.
| Detail | Information | What to do |
|---|---|---|
| Official name | Healthpoint Hospital | Use “Healthpoint Zayed Sports City Abu Dhabi” in maps and taxi apps. |
| Address | Zayed Sports City, Abu Dhabi, United Arab Emirates | Open live navigation before leaving because Zayed Sports City routes can vary by gate and traffic. |
| Main phone | 800 77 | Use for appointments, timings, insurance support, department routing and general patient help. |
| Official contact page | Healthpoint contact page | Use the contact form for non-urgent patient or visitor questions. |
| General operating hours | Monday–Thursday: 8:00 AM–8:00 PM; Friday: 8:00 AM–5:30 PM; Sunday: 10:00 AM–6:00 PM. | Confirm the exact doctor or service timing, especially for Saturdays, Sundays and holiday periods. |
| Physiotherapy & rehab | Monday–Thursday 7:00 AM–8:00 PM; Friday 8:00 AM–5:00 PM; Saturday 8:00 AM–5:30 PM; Sunday 8:30 AM–6:00 PM. | Useful for sports injury, post-surgery rehab and ongoing physiotherapy plans. |
| Radiology | Monday–Thursday 8:00 AM–8:00 PM; Friday 8:00 AM–5:30 PM; Sunday 8:00 AM–5:30 PM. | Ask if your scan needs insurance pre-approval and whether fasting/contrast is required. |
| MRI | Sunday–Friday 7:00 AM–11:00 PM; Saturday 8:00 AM–5:30 PM. | Ask about approval, report timing, contrast, and whether the doctor review is included. |
| Pharmacy | Monday–Thursday 8:00 AM–8:00 PM; Friday 8:00 AM–6:00 PM. | Ask if medicines are covered by your plan or need separate approval. |
“Hello, I want to visit Healthpoint Hospital in Zayed Sports City. Please confirm the correct department, doctor name, appointment time, consultation fee, insurance acceptance, pre-approval requirement, parking guidance and how early I should arrive.”
Which care route should you choose?
Healthpoint is strong for planned specialist care, musculoskeletal care, sports medicine, rehabilitation, bariatric/metabolic care, dentistry, diagnostic imaging and several specialty services. It is not a place where you should delay emergency action while waiting for an appointment form.
Use for orthopedics, sports medicine, dentistry, dermatology, ENT, cardiology, bariatric care, urology, pain management, family medicine and planned reviews.
Useful for physiotherapy, post-surgery rehab, joint pain, back pain, sports injury, podiatry, pain management and Wooridul Spine Center routes.
For severe chest pain, stroke signs, major injury, severe breathing difficulty, unconsciousness or heavy bleeding, use emergency services or the nearest emergency department.
If your problem is stable and needs specialist review, book Healthpoint. If it is severe, sudden, rapidly worsening, or life-threatening, do not wait for an online appointment request.
How to book a Healthpoint Hospital appointment
Healthpoint has an official appointment request form. The form asks for patient details, phone number, insurance, consultation mode, visit reason and preferred appointment timing. It also states that the form is for non-urgent appointment requests.
- Choose the service first. Decide whether you need orthopedics, bariatric care, dentistry, family medicine, imaging, physiotherapy, pain management, dermatology, ENT or another specialty.
- Open the official form. Use the Healthpoint appointment request page.
- Enter correct contact details. Use an active UAE phone number because confirmation may come by SMS or call-back.
- Add insurance details. Select whether you have insurance and choose your provider where available.
- Select consultation mode. The form asks for mode of consultation; choose the option that matches your need.
- Give two time preferences. Add a first and second preferred date/time frame if the form allows it.
- Wait for confirmation. If the preferred date/time is available, you may receive SMS confirmation. If not, a representative may call back within one business day.
- Call for faster help. For same-day questions or uncertainty, call 800 77 before travelling.
The appointment form is for non-urgent requests. If the patient has severe symptoms, use emergency services or the nearest emergency department instead of waiting for form confirmation.
Fees, consultation charges and cost questions
Healthpoint does not publish one single fixed consultation fee for every doctor and service. Cost can change by specialty, doctor level, insurance network, co-pay, pre-approval, tests, MRI, medicines, procedures, rehab sessions, dental work and surgery planning.
| Cost area | Why the price can change | Question to ask before paying |
|---|---|---|
| Specialist consultation | Doctor level, specialty, new visit vs follow-up, insurance network and co-pay. | “What is the cash consultation fee and what is my insurance co-pay for this exact doctor?” |
| Orthopedics / sports medicine | Consultation, X-ray, MRI, injections, braces, physiotherapy, surgery estimate and follow-up. | “Is imaging likely, and does my insurance need approval before MRI or procedure?” |
| Physiotherapy and rehab | Number of sessions, assessment, equipment use, insurance approval and package rules. | “How many sessions are approved and what is the cash/session price if approval is limited?” |
| Bariatric / metabolic care | Consultation, lab tests, imaging, dietician, psychology, surgery, admission and follow-up. | “What is included in the pathway and what is billed separately?” |
| Dentistry | Consultation, X-ray, cleaning, filling, crown, implant, orthodontic or specialized treatment. | “Is this dental service covered, and does it need prior approval?” |
| MRI / imaging | MRI type, contrast, body part, report urgency and insurance approval. | “Does this MRI need approval, is contrast included, and when is the report ready?” |
| Self-pay visit | Cash fees vary by service and investigation plan. | “Can you give me the self-pay estimate before I confirm the appointment?” |
If your visit is planned, call your insurer first and ask whether Healthpoint, the exact doctor, the department, MRI, physiotherapy, dental work, surgery or inpatient care is covered under your plan.
Doctors and how to choose the right specialist
Healthpoint’s website includes an official doctors section with filters. A smart patient should choose by specialty first, then confirm the doctor’s availability, insurance acceptance, follow-up plan and whether tests or imaging may be needed.
Ask whether the doctor is the right specialist for your condition and whether they review follow-up reports after lab, X-ray or MRI.
Ask for estimate, approval route, risks, follow-up, rehab plan and what is excluded from the price.
- Use the official Healthpoint doctors page to search doctors.
- Confirm whether the doctor is consultant, specialist or GP.
- Ask if your insurance covers that exact doctor and department.
- Ask whether you need referral or pre-approval before specialist care.
- Ask if lab, imaging, MRI, dental treatment or physiotherapy requires separate approval.
- For surgery, ask who explains the estimate, admission, anesthesia and rehab plan.
- For sports injury, ask whether the care plan includes imaging, brace, injection, rehab or surgery assessment.
Services and treatments at Healthpoint Hospital
Healthpoint lists many services, including anesthesiology, obesity management and bariatric surgery, cardiology, dentistry, dermatology, diagnostic imaging, ENT, family medicine, gastroenterology, general surgery, internal medicine, men’s health, oral and maxillofacial surgery, orthopedics and sports medicine, pain management, physiotherapy and rehabilitation, plastic/reconstructive surgery, podiatry, psychiatry, pulmonary medicine, rheumatology, sleep medicine, smoking cessation, urology, vascular care, wound care, Wooridul Spine Center, screening packages and Alzheimer’s blood test.
| User need | Likely Healthpoint service | Practical guidance |
|---|---|---|
| Sports injury, knee pain, shoulder pain, ligament injury | Orthopedics & Sports Medicine, physiotherapy, diagnostic imaging | Ask if you need X-ray/MRI before doctor review and whether imaging is approved. |
| Back pain, disc issue, spine concern | Wooridul Spine Center, pain management, physiotherapy, imaging | Carry old MRI reports and ask if new imaging is needed. |
| Weight loss or obesity care | Obesity management, metabolic and bariatric surgery, nutrition, psychology, pulmonary/sleep support | Ask whether your pathway is medical, lifestyle, endoscopic or surgical. |
| Dental pain, implants, crowns, orthodontic query | Dentistry, oral and maxillofacial surgery | Ask if your dental plan covers consultation, X-ray and treatment separately. |
| Skin, cosmetic or reconstructive concern | Dermatology, plastic/reconstructive surgery | Cosmetic services may not be covered by insurance. |
| Snoring, sleep apnea or breathing issue | Sleep medicine, pulmonary medicine, ENT | Ask whether a sleep study or pulmonary test is required. |
| Chronic disease, general symptoms, screening | Family medicine, internal medicine, cardiology, health screening packages | Bring past reports and medicine list. |
| Foot pain, diabetic foot, wound | Podiatry, wound care, vascular care | Ask if dressing, imaging or vascular testing is needed. |
| Urinary symptoms or men’s health | Urology, men’s health | Carry past PSA, urine test, ultrasound or medication list if available. |
| Rehab after surgery | Physiotherapy & Rehabilitation | Confirm number of approved sessions and home exercise plan. |
Insurance, self-pay and pre-approval at Healthpoint
Healthpoint lists many insurance partners, including ADNIC Platinum, AXA, Daman, Almadallah, NAS, FMC, MSH International, National General Insurance, Sukoon, Thiqa, MedNet, MetLife, Neuron, Nextcare and GlobeMed. Still, coverage depends on your exact plan, network category, doctor, service, approval and exclusions.
Ask if your plan covers that exact doctor, specialty and consultation type.
CT scans and MRIs usually require pre-approval, so do not assume same-day approval.
Inpatient admissions and surgical procedures usually need insurer approval and written estimates.
| Insurance question | Why it matters | What to ask |
|---|---|---|
| Is my insurer accepted? | Healthpoint may partner with the insurer, but your specific plan may have restrictions. | “Is my exact card/network accepted for this doctor and service today?” |
| Do I need Emirates ID? | Healthpoint’s insurance FAQ says valid Emirates ID must be presented for treatments. | “Can eligibility be checked using Emirates ID if I do not have the physical insurance card?” |
| Does it need pre-approval? | CT, MRI, endoscopy, dental services, dietician services, medications, physiotherapy, surgery and inpatient admission may require approval. | “Please confirm what needs approval before the visit/test/procedure.” |
| Is self-pay possible? | Healthpoint states self-pay is possible, but cost must be confirmed. | “What is the self-pay estimate for consultation, tests and follow-up?” |
| Are vaccinations covered? | Routine vaccinations are generally not covered; reimbursement may depend on insurer. | “Should I pay first and claim reimbursement, or is direct billing possible?” |
| Is dental covered? | Dental coverage differs heavily by plan and may require prior approval. | “Does my policy cover consultation, X-ray, routine treatment or specialized dental work?” |
Keep approval SMS, insurer emails, estimate, invoices, claim forms and reports until the treatment cycle is complete. These documents help if there is a billing or approval issue later.
Visiting hours, patient facilities and what to expect
Healthpoint’s official location and operating-hours page lists patient visiting hours and ICU visiting hours. Always confirm current visitor rules before visiting because hospital rules can change during holidays, public health updates or inpatient-unit requirements.
| Area | Listed timing / rule | Practical note |
|---|---|---|
| Patient visiting hours | Morning: 11:00 AM–3:00 PM; Evening: 5:00 PM–9:00 PM. | Confirm the patient’s ward and current visitor rule before arriving. |
| ICU visiting hours | Morning: 10:00 AM–2:00 PM; Evening: 5:00 PM–9:00 PM. | ICU visits may be stricter and may require staff approval at the unit. |
| Visitor rule note | Only one visitor allowed at once with no overnight stay. | Plan family rotation before coming to avoid waiting outside. |
| Children / elderly visitor note | Kids under 12 and adults above 70 are not allowed in, according to the listed note. | Check current policy before bringing children or elderly family members. |
| Facilities and services | The hospital highlights patient comfort, facilities and service support. | Use the official facilities and services page for visitor planning. |
Parking, taxi and arrival tips for Healthpoint Zayed Sports City
Healthpoint is in Zayed Sports City, a known Abu Dhabi landmark. The hospital says it is accessible by public transport or car, but patients should still plan extra time for parking, drop-off and gate navigation.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Car | Families, elderly patients, post-surgery patients, dental treatment, MRI, physiotherapy and bulky reports. | Call 800 77 and ask for current patient parking guidance before travelling. |
| Taxi / ride app | Patients who should avoid walking or parking stress. | Use “Healthpoint Hospital Zayed Sports City Abu Dhabi” as the destination. |
| Public transport | Visitors who can comfortably walk from the nearest stop. | Check weather and walking distance, especially in summer. |
| Drop-off first | Patients with pain, limited mobility, children, dental surgery, injury or post-op rehab. | Drop the patient near the entrance first; another adult can manage parking. |
| MRI / rehab visits | Patients with mobility limitation or long appointment sessions. | Ask which entrance is closest to imaging or physiotherapy. |
Do not publish a fixed parking fee unless Healthpoint confirms it. Parking rules, valet options, entrances and access can change. The safest question is: “Where should patients park today and which entrance is closest to my department?”
Healthpoint Hospital Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, gate route and entrance guidance.
Abu Dhabi government services that may help patients
Healthpoint is a hospital in Abu Dhabi. If you need emergency guidance, insurance complaint support, medical complaint routes, or regulator contact details, use official UAE and Department of Health Abu Dhabi services.
| Need | Official route | How it helps |
|---|---|---|
| Emergency numbers | UAE emergency numbers | Use 998 for ambulance, 999 for police and 997 for fire/civil defence. |
| Emergency vs urgent care guidance | DoH emergency and urgent care guidance | Helps understand when to use emergency department vs urgent care centre. |
| Health insurance complaint | DoH health insurance complaint | Use for unresolved insurance complaints involving Thiqa, Basic, Enhanced or Aounak programs. |
| Medical error complaint | DoH medical error complaint | Use for investigation requests related to licensed facilities or professionals in Abu Dhabi. |
| DoH contact | Department of Health Abu Dhabi contact | DoH call centre can be contacted at 800555. |
Keep appointment SMS, doctor name, date, invoices, reports, insurance approval/rejection, discharge or procedure notes, and the hospital response. Clear documents make any official request easier.
Emergency guidance: when not to wait for an appointment
The Healthpoint appointment form is for non-urgent appointment requests. For serious symptoms, use emergency services or the nearest emergency department instead of waiting for an online appointment confirmation.
Call UAE emergency services for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, serious injury, severe burn, suspected stroke, seizure, poisoning, severe allergic reaction or sudden weakness.
- Use 998 for ambulance, 999 for police and 997 for fire/civil defence in the UAE.
- In Abu Dhabi, emergency guidance also directs patients to call emergency services for life-threatening symptoms.
- Do not delay emergency care to collect documents.
- If available, bring Emirates ID, insurance card, medication list and allergy information.
- Once the patient is stable, ask billing for insurance approval and itemized charges.
Healthpoint Hospital video
This public Healthpoint video gives visitors a visual sense of the hospital and brand. Use video for orientation only; appointments, doctor availability, timings, fees, insurance and parking should always be confirmed directly.
Official channel: Healthpoint UAE on YouTube.
Local insider tips for a smoother visit
- Use 800 77 before leaving. Confirm doctor, service, timing and insurance before travelling to Zayed Sports City.
- Do not use the appointment form for urgent symptoms. It is for non-urgent appointment requests.
- Bring old reports. For orthopedics, spine, bariatric, sleep, dental or pain cases, old scans and treatment notes save time.
- Ask if MRI approval is already done. MRI can run later hours, but insurance approval may still delay the test.
- For physiotherapy, ask session count. Insurance may approve limited sessions first.
- For dental, ask coverage first. Dental plans often have limits or prior approval rules.
- For bariatric care, ask the full pathway. Costs may include doctor, lab, imaging, nutrition, psychology, surgery, admission and follow-up.
- For visitors, confirm ward rules. Visitor limits can affect families planning to rotate visits.
- Use exact map wording. Search “Healthpoint Hospital Zayed Sports City Abu Dhabi,” not just “Health Point.”
- Save all confirmations. Keep appointment SMS, insurance approvals, estimate and report instructions until the visit is finished.
FAQs about Healthpoint Hospital
Where is Healthpoint Hospital located?
Healthpoint Hospital is located at Zayed Sports City in Abu Dhabi, United Arab Emirates.
What is the phone number for Healthpoint Hospital?
The main Healthpoint call number shown on the official website is 800 77. Use it for appointments, timings, insurance questions and department support.
Is it Healthpoint Hospital or Health Point Hospital?
The official brand is usually written as Healthpoint. Many users search “Health Point Hospital,” but for Abu Dhabi hospital searches it usually refers to Healthpoint in Zayed Sports City.
How do I book an appointment at Healthpoint?
You can call 800 77 or use the official Healthpoint appointment request form. The form is for non-urgent appointment requests and asks for patient, insurance and preferred timing details.
What services does Healthpoint Hospital offer?
Healthpoint offers services such as orthopedics and sports medicine, bariatric/metabolic care, dentistry, diagnostic imaging, family medicine, dermatology, ENT, gastroenterology, general surgery, internal medicine, pain management, physiotherapy, plastic surgery, podiatry, psychiatry, pulmonary medicine, rheumatology, sleep medicine, urology, vascular care, wound care and spine care.
Does Healthpoint Hospital accept insurance?
Yes, Healthpoint lists several insurance partners including ADNIC, AXA, Daman, Thiqa, NAS, MedNet, Neuron, Nextcare and others. Coverage still depends on your exact policy, network, doctor and approval rules.
Does Healthpoint require pre-approval for tests?
Some services commonly require pre-approval, including CT scans, MRIs, dental services, dietician services, endoscopy, medications, physiotherapy, surgery and inpatient admissions. Always check with your insurer first.
What are Healthpoint Hospital visiting hours?
Listed patient visiting hours are 11:00 AM to 3:00 PM and 5:00 PM to 9:00 PM. Listed ICU visiting hours are 10:00 AM to 2:00 PM and 5:00 PM to 9:00 PM. Confirm current visitor rules before arriving.
Is Healthpoint good for sports injury and physiotherapy?
Healthpoint lists orthopedics and sports medicine, physiotherapy and rehabilitation, pain management, podiatry and spine care services, making it a relevant option for planned sports injury and rehab visits.
What should I bring to Healthpoint Hospital?
Bring Emirates ID, insurance card, previous reports, scans, medication list, allergy details, referral or approval documents if required, and a payment method for co-pay or uncovered services.
Final takeaway
For a smooth Healthpoint Hospital visit, confirm the correct department, doctor timing, insurance acceptance, pre-approval requirement, fees estimate and parking route before leaving. Use Healthpoint for planned specialist care and follow the official emergency route for severe or life-threatening symptoms.