Ras Al Khaimah public hospital appointment, emergency and services guide
Ibrahim Bin Hamad Obaidullah Hospital is an Emirates Health Services public hospital in Ras Al Khaimah. It serves RAK and nearby areas and also receives referred patients from Khasab in Oman.
This guide gives the practical details people usually search for: phone numbers, working hours, emergency service, appointment steps, outpatient referral rules, services, dialysis, thalassemia, stroke care, health card, fees logic, parking, map and government help.
EHS toll-free: 800 8877
RAK directory phone: +971 7 246 5501
Email: info@ehs.gov.ae
Emergency: 24/7
RAK government directory lists the hospital in Al Oraibi. Some map listings may show nearby road/area names such as Al Hudeeba or Al Hudiabah Street. For serious visits, use the map plus a phone confirmation before travelling.
Ibrahim Bin Hamad Obaidullah Hospital quick answer
| User question | Direct answer | What to do next |
|---|---|---|
| Is it a public or private hospital? | It is an Emirates Health Services public hospital in Ras Al Khaimah. | Use EHS appointment, health card and referral rules where applicable. |
| What is the main phone number? | EHS toll-free is 800 8877. RAK government directory lists +971 7 246 5501. | Call first for appointment, clinic, referral or location confirmation. |
| Does it have emergency? | Yes. EHS lists emergency services as 24/7. | For life-threatening emergency, use UAE ambulance 998. |
| What are OPD working hours? | Monday–Thursday 07:30–15:30, Friday 07:30–12:00. | Arrive early; EHS outpatient process says arrive 20 minutes before appointment. |
| Can I book online? | EHS outpatient services use UAE PASS and appointment booking. | Use EHS website/app or call 8008877 if unsure. |
| Are fees fixed? | EHS says outpatient service fees are case-by-case based on health card type and valid insurance if any. | Ask fee, health card, insurance and referral requirement before routine visits. |
Phone number, email, address and official contact
| Detail | Information | Patient use |
|---|---|---|
| Hospital name | Ibrahim Bin Hamad Obaidullah Hospital | Use full name in EHS search, Google Maps and taxi apps. |
| Facility type | Hospital | Useful when checking EHS health care facilities. |
| Emirate / area | Ras Al Khaimah; RAK government directory lists Al Oraibi. | Confirm exact building/pin before travelling if you are not familiar with RAK. |
| EHS toll-free | 800 8877 | Best official number for appointment, EHS service questions, complaints and general help. |
| RAK directory phone | +971 7 246 5501 | Useful direct phone listed by RAK government health directory. |
| info@ehs.gov.ae | Use for non-urgent EHS inquiry, complaint, follow-up or support. | |
| Official facility page | EHS hospital page | Use for official service list, timings and EHS facility confirmation. |
“I want to visit Ibrahim Bin Hamad Obaidullah Hospital in Ras Al Khaimah. Please confirm whether I need an appointment, referral, health card, insurance, clinic timing, documents, fee and where to park.”
Ibrahim Bin Hamad Obaidullah Hospital working hours
07:30 AM to 03:30 PM for listed working hours.
07:30 AM to 12:00 PM for listed working hours.
Emergency services are listed as 24/7.
For outpatient clinics, call first. A hospital may be open, but the specific clinic, doctor, lab test, pharmacy counter or referral desk may have a different flow.
How to book an appointment at Ibrahim Bin Hamad Obaidullah Hospital
EHS outpatient specialized clinic services use UAE PASS, appointment booking, early arrival and registration through Customer Happiness Center.
- Check if your case is emergency or outpatient. Severe symptoms should go to emergency, not appointment booking.
- Use UAE PASS. EHS outpatient appointment process starts with UAE PASS login.
- Book a medical appointment. Use EHS website/app or call 8008877 for help.
- Carry referral where needed. EHS says specialized outpatient clinics require a medical referral to reserve an appointment.
- Arrive early. EHS outpatient process says arrive 20 minutes before appointment and check in through Customer Happiness Center.
- Pay fees if required. Fees depend on case, health card type and valid insurance if any.
- Initial assessment happens first. Vital signs are documented before physician evaluation.
- Doctor may request tests. Lab tests, X-rays or other investigations may be ordered as needed.
- Pharmacy step comes after consultation. Visit the pharmacy to obtain medication as needed.
For specialized clinics, do not arrive assuming walk-in access. EHS conditions mention referral from emergency, primary health care centers, inpatient department or other EHS hospitals.
Fees, health card, insurance and government support
EHS does not publish one fixed fee for every hospital service on the hospital page. For outpatient specialized clinics, EHS says fees are applied case-by-case according to health card type and valid health insurance, if any.
| Topic | Official rule / practical meaning | What patient should ask |
|---|---|---|
| Outpatient clinic fee | Case-by-case, depending on health card type and valid insurance if any. | “Will I pay today, and does my health card or insurance apply?” |
| Health card | EHS health card can be important for accessing EHS public health services and fee handling. | “Do I need a valid EHS health card for this clinic/service?” |
| Insurance | EHS outpatient conditions mention valid health card or valid medical insurance. | “Is my insurance accepted for this hospital service?” |
| Referral | Specialized outpatient clinics require a medical referral to reserve appointment. | “Which referral is acceptable: primary health center, emergency, inpatient or other EHS facility?” |
| Emergency | Emergency service requires valid Emirates ID and is available 24/7. | Do not delay emergency care to arrange routine documents. |
| Inpatient service | Requires referral/admission order from treating doctor, emergency, ICU, operating room or other health facility route. | “Who issues the admission order and what documents are required?” |
EHS health card fee examples
| Category | EHS health card fee shown publicly | Extra note |
|---|---|---|
| UAE citizens | AED 20 | Other smart service and bank fees may apply. |
| GCC resident | AED 20 | Check validity and category before applying. |
| GCC visitor | AED 50 | Public page notes one-year validity for this card type. |
| Expatriate resident | AED 100 | Public page notes one-year validity. |
| Expatriate visitor | AED 100 | Public page notes 3-month validity. |
| People of Determination | AED 50 | Check required documents and eligibility. |
| Smart service fee | AED 15 | Bank and typing center charges may apply. |
If you are eligible for EHS public healthcare routes, keep your Emirates ID, health card, insurance and referral ready. This is the difference between a smooth visit and being asked to complete missing steps first.
Services at Ibrahim Bin Hamad Obaidullah Hospital
EHS lists the following services for this hospital. This table converts the official list into patient-use language.
| Official service | What it means for patients | Before you visit |
|---|---|---|
| Accident and emergency services | Emergency care for urgent injuries, acute illness and severe symptoms. | Use emergency immediately for red flags; call 998 for ambulance emergency. |
| Intensive care and anesthesia services | Critical care and anesthesia support for serious illness, procedures or admissions. | Usually accessed through emergency/admission/surgery pathway, not routine self-booking. |
| Internal diseases | Care for adult medical conditions and chronic disease. | Carry previous reports, medicine list and referral. |
| Cardiology | Heart-related assessment and follow-up. | Use emergency first for severe chest pain, stroke-like symptoms or collapse. |
| Nephrology | Kidney disease care; hospital also has a kidney dialysis unit. | Bring kidney reports, dialysis history, medication and referral. |
| Neurology | Nervous system, stroke-related and neurological care. | Emergency for sudden weakness, face droop, speech trouble or severe headache. |
| Dermatology | Skin disease and dermatology clinic care. | Ask if referral is needed and if procedure/test is separate. |
| Gastrointestinal diseases and endoscopy | Stomach, intestine, liver-related care and endoscopy services. | Ask about fasting, preparation, approval and escort requirement. |
| Infectious diseases | Specialist support for infections and complex infectious conditions. | Bring previous cultures, lab reports and antibiotic history. |
| Respiratory diseases | Lung and breathing-related care. | Emergency first for severe breathing difficulty. |
| Rheumatic diseases | Joint, autoimmune and rheumatology-related care. | Bring old blood tests and imaging if available. |
| Endocrine glands and diabetes | Diabetes, thyroid and hormonal disorder care. | Carry glucose readings, HbA1c and medicine list. |
| Hematology and Thalassemia | Blood disorders; hospital includes a thalassemia center. | Bring transfusion history, blood reports and referral. |
| E-clinic services | Digital or remote-style clinical services where available. | Ask EHS call center if your case is eligible. |
| Physiotherapy services | Rehabilitation and movement recovery support. | Ask if referral and appointment are required. |
| Radiology services | Imaging support such as X-ray/scan route as ordered. | Ask about appointment, fasting, contrast and insurance/health card coverage. |
| Pharmacy services | Medication dispensing after consultation. | Keep prescription, Emirates ID and health card/insurance ready. |
| Laboratory services | Blood and diagnostic testing. | Ask if fasting is needed and when results are ready. |
| Nutrition services | Diet and nutrition support, often useful for diabetes, kidney and chronic disease. | Bring recent reports and diet/medicine history. |
| Central sterilization center | Hospital infection-control support for instruments and procedures. | Not a patient-booked service, but important for hospital safety workflow. |
Which department should you choose?
| Patient need | Start here | Practical instruction |
|---|---|---|
| Chest pain, sudden weakness, face droop, speech problem | Emergency first | Call ambulance 998 or go to emergency. Do not wait for OPD appointment. |
| Diabetes, thyroid, hormone issue | Endocrine glands and diabetes | Carry lab results, glucose readings and medicine list. |
| Kidney disease, dialysis, swelling, abnormal kidney tests | Nephrology / dialysis unit | Bring creatinine/eGFR reports, dialysis history and referral. |
| Blood disorder, thalassemia, anemia | Hematology and thalassemia center | Bring CBC, transfusion history and previous specialist notes. |
| Stroke follow-up, seizures, nerve symptoms | Neurology | Emergency first for sudden stroke symptoms. |
| Stomach pain, endoscopy need, digestive disease | Gastrointestinal diseases and endoscopy | Ask about fasting and endoscopy preparation. |
| Breathing disease, chronic cough, lung condition | Respiratory diseases | Emergency for severe breathing difficulty. |
| Skin disease | Dermatology | Ask if referral or appointment is needed. |
| Joint/autoimmune disease | Rheumatic diseases | Carry old imaging and blood reports. |
| Rehabilitation after illness or injury | Physiotherapy | Ask whether referral is needed from doctor or EHS facility. |
Ibrahim Bin Hamad Obaidullah Hospital emergency service
Call 998 for ambulance in a life-threatening emergency. Use hospital emergency for severe chest pain, stroke symptoms, heavy bleeding, major injury, severe breathing difficulty, collapse, seizure, poisoning or sudden weakness.
EHS lists emergency service for this hospital as 24/7.
EHS emergency service page lists valid Emirates ID as required document.
Emergency patients are prioritised by severity, not by arrival order.
If possible, bring Emirates ID, health card/insurance, medicine list and allergy details. But do not delay emergency care to collect documents.
Stroke care and emergency strength
This hospital has strong public evidence around stroke care. MoHAP reported that the hospital received a Diamond Award from the World Stroke Organization, and EHS later reported that a hospital stroke study was selected among three winners at the MENA Stroke Conference.
| Stroke-care fact | Why it matters | Patient action |
|---|---|---|
| American Heart Association primary stroke center accreditation is noted on EHS facility page. | Shows official recognition of stroke-care pathway. | Use emergency immediately for stroke symptoms. |
| MoHAP reported WSO Diamond Award recognition in 2020. | Public recognition for stroke management efforts. | Do not wait at home during stroke warning signs. |
| EHS reported stroke treatment study improvements and faster treatment times. | Shows hospital work on reducing treatment delay. | Know FAST signs: face droop, arm weakness, speech trouble, time to call emergency. |
If face droops, one arm becomes weak, speech becomes slurred/confused, or sudden severe neurological symptoms appear, call emergency immediately. Minutes matter.
Kidney dialysis unit and thalassemia center
EHS states that Ibrahim Bin Hamad Obaidullah Hospital includes a new kidney dialysis unit and a thalassemia center. These are high-value details that many directory pages miss.
Useful for blood-disorder follow-up, transfusion-related care and hematology-linked services. Bring blood reports, transfusion history and referral.
Useful for patients with kidney failure or dialysis needs. Bring dialysis schedule, nephrology notes, medication list and latest blood reports.
Call 8008877 first and confirm appointment, referral, documents, health card/insurance and whether the patient should arrive fasting or with recent lab reports.
Medical reports, follow-up and pharmacy steps
| Need | EHS-style route | Patient tip |
|---|---|---|
| Follow-up appointment | Outpatient FAQ says follow-up appointments are given by the specialized clinic physician depending on condition. | Before leaving, ask date, clinic, doctor, tests needed and whether booking is automatic. |
| Medical report | EHS has a Request for Medical Report service through UAE PASS, request submission and fee if required. | Ask whether your report is available through EHS portal/app and how long it takes. |
| Medication | Outpatient service process includes pharmacy visit after doctor evaluation. | Ask if medicine is available today and whether refill/follow-up is needed. |
| Lab or radiology results | Doctor may request laboratory tests, analyses or X-rays as needed. | Ask when results will appear and who reviews them. |
Parking and arrival tips
Official EHS pages do not publish detailed parking fees for this hospital. For public hospitals, the smartest guidance is practical arrival planning rather than inventing parking fees.
| Situation | Best action | Why it helps |
|---|---|---|
| Routine OPD appointment | Arrive at least 20 minutes early as EHS outpatient process advises. | Gives time for registration and Customer Happiness Center check-in. |
| Patient is elderly, weak or in pain | Use drop-off first, then park. | Patient can start registration while another person handles parking. |
| Emergency symptoms | Go straight to emergency entrance or call ambulance. | Do not waste time searching for general parking during emergency. |
| First-time visitor | Open live Google Maps and call if road/entrance is unclear. | RAK area names and map pins can confuse first-time users. |
| Friday visit | Confirm clinic timing before leaving. | Listed Friday working hours are shorter: 07:30–12:00. |
Government help, health card and patient support
Because this is an EHS public hospital, government service routes matter. Users should not only ask “doctor available?” They should know health card, referral, UAE PASS, complaint and emergency routes.
| Need | Official route | What to do |
|---|---|---|
| Book outpatient specialized clinic | EHS outpatient specialized clinics service | Login with UAE PASS, book appointment, arrive 20 minutes early and complete registration. |
| Health card | EHS Issue/Renew Health Card service | Check category, fee, validity and required documents before appointment. |
| Emergency help | UAE ambulance 998 / hospital emergency | Use immediately for serious symptoms. |
| Complaint or feedback | EHS complaints and feedback channels | Use info@ehs.gov.ae, 8008877, service centers, social channels, live chat or medical complaint service. |
| Medical complaint | EHS Submit Medical Complaints service | Login with UAE PASS, fill complaint details and provide medical reports if requested. |
| Medical report | EHS Request for Medical Report service | Submit request, pay fees if required and receive report/certificate through portal. |
| Inpatient care | Referral/admission order route | Inpatient service needs treating-doctor admission order or referral from emergency/specialty/ICU/other facility route. |
Do not assume every service is free for every patient. EHS fees depend on nationality/category, health card, insurance, referral route and service type. Call 8008877 before planned visits if cost matters.
Ibrahim Bin Hamad Obaidullah Hospital Google Map
Use this map for orientation. For final visit, open live navigation and confirm the entrance/clinic by phone if needed.
Ibrahim Bin Hamad Obaidullah Hospital video
This relevant video is about Ibrahim Bin Hamad Obaidullah Hospital and can help users visually understand the hospital context. For appointment, fee, referral and emergency details, use the EHS official phone and website.
Local insider tips before visiting
Confirm referral, appointment, clinic timing, health card and fee before travelling.
Emirates ID, health card, insurance, referral and old reports matter.
EHS outpatient process says arrive 20 minutes before appointment.
Lab/radiology may need fasting, appointment, referral or approval.
Use emergency immediately for severe symptoms. Do not wait for clinic booking.
Confirm follow-up date, report access, pharmacy steps and next tests.
FAQs about Ibrahim Bin Hamad Obaidullah Hospital
Where is Ibrahim Bin Hamad Obaidullah Hospital located?
It is in Ras Al Khaimah. RAK government directory lists Ibrahim Bin Hamad Obaidullah Hospital in Al Oraibi, and EHS lists it as a Ras Al Khaimah public hospital.
What is the phone number for Ibrahim Bin Hamad Obaidullah Hospital?
The official EHS toll-free number is 8008877. RAK government directory also lists +971 7 246 5501 for Ibrahim Bin Hamad Obaidullah Hospital.
Is Ibrahim Bin Hamad Obaidullah Hospital open 24 hours?
The hospital’s listed working hours are Monday to Thursday 07:30–15:30 and Friday 07:30–12:00. Emergency services are listed as 24/7.
How do I book an appointment at Ibrahim Bin Hamad Obaidullah Hospital?
For EHS outpatient specialized clinics, login with UAE PASS, book a medical appointment, arrive 20 minutes early and check in through the Customer Happiness Center. A valid health card or insurance and medical referral may be required.
Does Ibrahim Bin Hamad Obaidullah Hospital have emergency services?
Yes. EHS lists emergency services at the hospital as 24/7. For life-threatening emergencies in the UAE, call 998 for ambulance.
What services are available at Ibrahim Bin Hamad Obaidullah Hospital?
Services include accident and emergency, intensive care and anesthesia, internal diseases, cardiology, nephrology, neurology, dermatology, gastrointestinal diseases and endoscopy, infectious diseases, respiratory diseases, rheumatic diseases, endocrine glands and diabetes, hematology and thalassemia, e-clinic, physiotherapy, radiology, pharmacy, laboratory, nutrition and central sterilization.
Does the hospital have a dialysis unit?
Yes. EHS states that the hospital includes a new kidney dialysis unit.
Does the hospital have a thalassemia center?
Yes. EHS states that the hospital includes a thalassemia center and lists hematology and thalassemia among services.
How much are consultation fees at Ibrahim Bin Hamad Obaidullah Hospital?
EHS outpatient specialized clinic fees are applied case-by-case according to health card type and valid health insurance if any. Call 8008877 before routine visits if cost matters.
What documents should I bring?
Bring Emirates ID, health card or insurance, medical referral for specialized outpatient clinic booking, old reports, prescriptions, medicine list and any previous imaging or lab results.
Final checklist before you go
- Call 8008877 or +971 7 246 5501 before routine visits.
- Confirm appointment, referral, clinic timing and health card/insurance.
- Arrive 20 minutes early for outpatient appointments.
- Carry Emirates ID, health card/insurance, referral and old reports.
- Use emergency immediately for severe symptoms.
- Open live map and confirm exact entrance if you are new to the area.