Dubai Hospital Deira: appointment, doctors, emergency, clinic hours, insurance, services and map
Dubai Hospital is a Dubai Health specialized tertiary hospital on Al Khaleej Street, Deira. It has served Dubai since 1983 and is known for multispecialty medical and surgical care, 24/7 emergency service, cancer care, ophthalmology, cardiac care, kidney care, surgery, imaging, pediatrics and adult medicine.
This guide keeps the useful details inside the article: phone number, clinic hours, appointment route, doctors, departments, government services, insurance partners, visitor rules, medical report requests, sick leave certificate, emergency numbers, parking tips, map and video.
Call 800 60 for Dubai Hospital and Dubai Health appointment support. The hospital is located on Al Khaleej St, Deira, Dubai. Emergency is listed as 24/7.
Dubai Hospital phone number, address and official details
Dubai Hospital is part of Dubai Health. The official Dubai Health page lists the hospital at Al Khaleej St, Deira, Dubai with contact number 800 60.
The hospital page also states that Dubai Hospital opened in 1983 and provides specialized tertiary multispecialty medical and surgical care for people of all ages.
| Detail | Official information | Practical patient use |
|---|---|---|
| Hospital name | Dubai Hospital | Use the exact name in appointment, insurance and taxi/map searches. |
| Health network | Dubai Health | Use Dubai Health website/app for appointments, doctors and services. |
| Address | Al Khaleej St, Deira, Dubai | Use live navigation because Deira roads, parking and hospital entry points can be busy. |
| Contact number | 800 60 | Use for appointments, doctor directory help, clinic timing, services and general support. |
| Emergency timing | 24/7 | Use emergency for severe or sudden symptoms. For ambulance, call 998. |
| Leadership listed | Dr. Omar Al Marzouqi, Executive Director; Dr. Jamal Al Saleh, Medical Director; Saeed Alreyami, Administrative Director. | Useful for hospital profile and E-E-A-T context. |
| Official hospital page | Dubai Health Dubai Hospital page | Use for final confirmation of live updates and appointment redirection. |
“Hello, I want to book at Dubai Hospital in Deira. Please confirm the department, doctor name, clinic timing, referral requirement, insurance coverage, documents needed, expected fee/co-pay and where to park or drop the patient.”
How to book Dubai Hospital appointment
Dubai Health’s hospital page directs patients to book appointments by exploring the doctor directory across departments and specialties. The practical route is to call 800 60 or use Dubai Health’s official appointment flow.
Because Dubai Hospital is a government/Dubai Health hospital, some specialty visits may require a referral, eligibility check, insurance approval, or doctor triage depending on the case.
| Appointment route | Best for | What to confirm |
|---|---|---|
| Call 800 60 | Fastest route for most patients who need clinic, doctor or service guidance. | Department, doctor, referral, timing, documents, fees and insurance. |
| Dubai Health book appointment page | Patients who want to select a doctor or specialty online. | Make sure the selected doctor practices at Dubai Hospital. |
| Dubai Health app / login | Existing Dubai Health patients with MRN and UAE Pass access. | Check appointments, messages, results, services and reminders. |
| Emergency Department | Severe symptoms, sudden illness, urgent medical issue or unstable condition. | Do not wait for outpatient booking. Call 998 if ambulance is needed. |
| Referral route | Specialized tertiary care, follow-up from health center or another Dubai Health facility. | Ask whether a referral or prior appointment is required before travelling. |
- Choose your need: emergency, cancer care, cardiac care, kidney care, medical imaging, surgery, medicine, pediatrics, oral health, OB-GYN or ophthalmology.
- Call 800 60 and ask if the service is available at Dubai Hospital for your case.
- Ask if you need a referral from a primary health center, another hospital or your insurance provider.
- Ask for doctor availability and clinic hours for the exact specialty.
- Ask what documents to carry: Emirates ID, insurance card, referral, reports, scans, medicines and previous discharge summaries.
- Ask if there is a co-pay, insurance approval, package, public eligibility rule or billing estimate.
- Arrive earlier than the appointment time for registration, insurance/eligibility checks and navigation inside the hospital.
Dubai Hospital clinic hours and emergency timings
The official Dubai Health page lists Dubai Hospital emergency as 24/7. Clinic hours are shorter and should not be treated as full-day OPD timing for every specialty.
| Service | Timing listed | Important note |
|---|---|---|
| Emergency Department | 24 hours a day, 7 days a week | Use for urgent and severe symptoms. Emergency triage decides priority. |
| Monday clinic hours | 08:00 AM – 01:30 PM | Doctor-specific availability still needs appointment confirmation. |
| Tuesday clinic hours | 08:00 AM – 01:30 PM | Arrive early for registration and insurance checks. |
| Wednesday clinic hours | 08:00 AM – 01:30 PM | Call before travelling if you need a specific consultant. |
| Thursday clinic hours | 08:00 AM – 01:30 PM | Confirm department timing before leaving. |
| Friday clinic hours | 09:00 AM – 11:00 AM | Friday slots are shorter. Confirm appointment first. |
| Saturday/Sunday clinics | Not listed on the hospital page clinic-hours table | Do not assume OPD availability. Call 800 60. |
If you are booking for cancer care, ophthalmology, cardiac care, kidney care or surgery follow-up, ask for the exact clinic date and doctor timing. General clinic hours are not the same as every subspecialty schedule.
Dubai Hospital fees, consultation cost and billing questions
Dubai Hospital’s official page does not publish one fixed consultation fee for every patient and department. Fees can depend on eligibility, insurance, Enaya coverage, Dubai Health registration, referral route, emergency status, tests, imaging, procedure, inpatient admission and nationality/residency rules.
Instead of guessing wrong prices, use the exact questions below before you visit.
| Cost area | What can affect the amount? | Question to ask |
|---|---|---|
| Outpatient consultation | Referral route, specialty, eligibility, insurance, co-pay and patient category. | “What fee or co-pay applies to my appointment at Dubai Hospital?” |
| Emergency care | Triage, tests, imaging, medicine, procedure, observation or admission. | After stabilisation: “Can billing explain itemized charges and insurance/eligibility status?” |
| Medical imaging | X-ray, CT, MRI, ultrasound, nuclear medicine, interventional radiology and approval. | “Does this scan need approval and when will the report be available?” |
| Cancer care | Consultation, oncology plan, surgery, chemotherapy, radiation, lab, imaging and referral route. | “Which services are covered by my insurance or government scheme?” |
| Cardiac care | ECG, echo, Holter, stress test, cath lab, cardiac surgery or interventional cardiology. | “Which tests are expected and do they need prior approval?” |
| Kidney care | Consultation, labs, dialysis, transplant evaluation, imaging and medicine. | “Is dialysis or kidney care covered under my plan/eligibility?” |
| Surgery | Surgeon, anesthesia, operating room, room stay, ICU, medicines and consumables. | “Can I get a written estimate and list of exclusions?” |
| Medical report / sick leave certificate | Dubai Health e-service rules and document type. | “Should I request this through Dubai Health service portal or hospital desk?” |
“Before I come, please confirm my eligibility, appointment fee, co-pay, insurance approval, expected test cost, report cost and whether I need a referral or prior booking.”
Dubai Hospital doctors and leadership
The Dubai Health hospital page lists a doctor directory and shows that Dubai Hospital has hundreds of doctor listings across departments. The visible first page includes anesthesia doctors, while doctor profiles also show Dubai Hospital ophthalmology consultants and other specialists across Dubai Health.
Because live schedules change, use the names below only for orientation. Call 800 60 for current clinic timing and availability.
| Area | Names/details visible from official Dubai Health pages | Practical note |
|---|---|---|
| Hospital leadership | Dr. Omar Al Marzouqi – Executive Director; Dr. Jamal Al Saleh – Medical Director; Saeed Alreyami – Administrative Director. | Leadership names help identify the official Dubai Health profile. |
| Anesthesia doctors shown on facility page | Dr. Svetoslav Iolov, Dr. Ahmad Amjat Carim Bacor, Dr. Khaled Saleh Abuamra, Dr. Ahmed AbdelSalam Mansour Khalaf, Dr. Esam Seddik Zaky Mohamed, Dr. Nayyer Rafiq Siddiqi. | The facility page shows these as the first doctor listings; many more pages exist in the directory. |
| Ophthalmology doctors found in Dubai Health profiles | Dr. Hani Fouad Sakla, Dr. Miguel Angel Herrero Dellcado, Dr. Hassan Salim Al Hasid, Dr. Rami Mohamad Hani Barjas. | Useful because Dubai Hospital is listed as a Center of Excellence for Ophthalmology care. |
| Doctor directory size | The Dubai Hospital page shows “Showing 1 to 6 of 290”. | Use the official doctor directory to filter by specialty and location. |
| Booking action | Dubai Health asks patients to explore the doctor directory across departments and specialties. | Confirm the doctor practices at Dubai Hospital, not another Dubai Health facility. |
Ask: “Does this doctor see patients at Dubai Hospital, on which day, and will the same doctor review my reports?” This matters for cancer care, ophthalmology, cardiac care, kidney care and surgery follow-ups.
Dubai Hospital departments and specialties
The official Dubai Hospital page lists departments including Anesthesia, Critical Care, Emergency Medicine, Laboratory Medicine and Pathology, Oral Health, Cancer Care, Cardiac Care, Kidney Care, Medical Imaging, Surgery, Medicine, Obstetrics/Gynecology and Women’s Health, and Pediatrics.
Dubai Hospital is especially important for specialized tertiary care. Its official profile highlights Centers of Excellence including Cancer Care and Ophthalmology.
| User need | Relevant department | What the official service means in practice |
|---|---|---|
| Cancer diagnosis, oncology treatment, cancer surgery or follow-up | Cancer Care | Dubai Health describes multidisciplinary oncology care involving medical oncology, surgical oncology, hematology oncology and radiation oncology. |
| Eye disease, complex ophthalmology or specialist eye surgery | Ophthalmology / Ophthalmology Center | Dubai Hospital is highlighted as home to an Ophthalmology Center of Excellence. |
| Chest pain, heart disease, palpitations or cardiac surgery | Cardiac Care | Dubai Health lists general cardiology, interventional cardiology, electrophysiology, cardiac surgery, cardiothoracic surgery and thoracic surgery. |
| Kidney disease, dialysis, transplant-related care or nephrology review | Kidney Care | Use for kidney-related specialist care; ask about referral, dialysis slot, transplant pathway or insurance eligibility. |
| Emergency symptoms | Emergency Medicine | Emergency Department operates 24/7. Triage decides priority based on severity. |
| ICU or serious inpatient care | Critical Care | For patients needing close monitoring, life support or intensive care after emergency/surgery. |
| X-ray, CT, MRI, ultrasound or advanced imaging | Medical Imaging | Dubai Health imaging includes advanced imaging technology, radiology expertise and coordination with treating doctors. |
| Adult chronic disease, digestion, lung, skin or general medical conditions | Medicine | Dubai Health medicine covers internal medicine and subspecialties such as gastroenterology, pulmonology and dermatology. |
| Operation, procedure, ENT, vascular, orthopedic or reconstructive need | Surgery | Dubai Health surgery includes general and specialized areas such as plastic/reconstructive, vascular, ENT, ophthalmology and orthopedics. |
| Children and adolescents | Pediatrics | Dubai Health provides pediatric care across network facilities, with more specialized pediatric care through Al Jalila Children’s Hospital. |
Dubai Health services linked to Dubai Hospital
Dubai Hospital patients often need more than a doctor appointment. Dubai Health provides online services that can help with reports, sick leave, certificates, feedback, blood donation and public health services.
| Service | What it does | When Dubai Hospital users need it |
|---|---|---|
| Request for Medical Report | Request your medical report from any Dubai Health facility. | Use after treatment, surgery, admission, accident, insurance claim or second opinion. |
| Request Sick Leave Certificate | Request your sick leave certificate from any Dubai Health facility. | Useful after emergency, OPD visit, admission or procedure when your employer requires proof. |
| Request Death Certificate | Request a new or replacement death certificate. | Relevant for family administrative procedures after a hospital death. |
| Embalming and repatriation | Guidance with repatriation of the deceased. | Important for expatriate families who need overseas repatriation. |
| Organ Donation and Transplantation | Dubai Health service encouraging organ donation and transplantation support. | Relevant for kidney, liver and transplant-related awareness. |
| Blood Donation / Al Wateen | Dubai Health lists blood donation and blood supply services. | Useful for community support and planned procedures where blood support may matter. |
| 04 Platform | Unified Dubai Government feedback, suggestion and complaint platform. | Use if a service issue remains unresolved after hospital-level support. |
Use the same patient details, MRN, Emirates ID and registered mobile/email when requesting Dubai Health documents. Mismatched details can delay certificate or report processing.
Dubai Hospital insurance, Enaya and government-benefit checks
Dubai Health lists insurance partners such as National General Insurance Company, SAICO, Sukoon, Aafiya, Almadallah and others. But coverage depends on your plan, network, referral, approval rules and service type.
Dubai also has the unified government health insurance system Enaya. Official Dubai sources describe Enaya as the unified health coverage system for eligible Dubai citizens and Dubai Government employees.
| Patient type | What to ask | Why it matters |
|---|---|---|
| Private insurance patient | “Is Dubai Hospital in my network for this service?” | Government/Dubai Health facility coverage can depend on insurer rules and authorization. |
| Enaya patient | “Am I eligible for this service under Enaya at Dubai Hospital?” | Enaya eligibility and coverage should be checked before planned visits. |
| Dubai Government employee / eligible family | “Which network administrator handles my Enaya claim?” | Dubai sources mention Enaya delivery through network administrators such as Neuron and Almadallah. |
| Cash/self-pay patient | “What is the estimated charge and what could be billed separately?” | Useful for non-covered services, elective care, reports, scans or procedures. |
| Emergency patient | “After stabilization, what is my billing or insurance status?” | Emergency stabilisation comes first; billing details can be handled after the patient is medically stable. |
| Insurance rejection | “Can I get the rejection reason in writing?” | Written proof helps with insurer, broker, DHA or complaint platform follow-up. |
“I want to visit Dubai Hospital. Please confirm if my insurance or Enaya eligibility covers this department, doctor, test, imaging, procedure, medicine and follow-up appointment.”
Dubai Hospital visitor guide and patient facilities
Dubai Health’s visitor guide gives rules that apply across Dubai Health facilities. These are useful before visiting Dubai Hospital in Deira.
| Visitor topic | Dubai Health guidance | Practical tip |
|---|---|---|
| Number of visitors | Each patient may have a maximum of 2 visitors at a time. | Coordinate family visits so the patient can rest. |
| Children in ICU | Children under 12 are not permitted to enter Intensive Care Units. | Arrange childcare before visiting ICU patients. |
| No smoking | Smoking is not allowed in Dubai Health facilities. | Do not smoke inside or around restricted hospital areas. |
| Hand hygiene | Frequent hand washing and sanitizer use are encouraged. | Use hand sanitizer before and after patient contact. |
| Modest clothing | Visitors are requested to wear modest clothing in respect of Emirati cultural norms. | Dress respectfully, especially when visiting wards. |
| Privacy and quiet | Respect patient privacy and maintain a quiet environment. | Avoid loud calls, photos or videos inside clinical areas. |
| Wi-Fi | Complimentary Wi-Fi is available across Dubai Health facilities. | Ask reception or information desk for connection details. |
| Dining | Cafeterias, coffee shops and vending machines may be available; hours vary by location. | Do not assume late-night food availability. Carry water/snacks if visiting long hours. |
| Prayer rooms | Dubai Health facilities provide prayer-room access. | Ask information desk for the nearest prayer room. |
Patient rights, emergency care and what you can ask for
Dubai Health’s patient rights page says patients have the right to respectful care, privacy, information about diagnosis and treatment, support for communication needs, informed consent, an itemized bill and the right to submit feedback or complaints.
It also says patients have the right to receive immediate emergency care regardless of ability to pay.
You can ask for diagnosis, treatment plan, risks, delays, alternatives and expected next steps.
Patients needing language, hearing, speech, vision, mobility or cognitive support can request assistance.
Patients have the right to receive an itemized explanation of charges, whether paid by them or another source.
- Provide accurate medical and personal information.
- Attend appointments on time or contact the hospital if you need to change or cancel.
- Follow hospital rules, safety policies and no-smoking instructions.
- Respect privacy and avoid photography in restricted areas.
- Do not bring valuables; the facility is not responsible for loss or damage.
Dubai Hospital parking, taxi and transport tips
The official Dubai Hospital page confirms the location but does not publish detailed parking fees in the text view. Since the hospital is in Deira on Al Khaleej Street, patients should plan extra time for traffic, drop-off and parking.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Taxi / ride app | Emergency follow-up, elderly patients, oncology, eye care, surgery follow-up or patients who should not walk far. | Use “Dubai Hospital, Al Khaleej Street, Deira.” |
| Private car | Families, patients carrying reports, wheelchair users or planned appointment visits. | Leave extra time for Deira traffic and hospital entrance navigation. |
| Drop-off first | Elderly patients, children, surgery follow-up, eye patients or anyone in pain. | Drop the patient near the entrance first; another adult can handle parking. |
| Public transport | Visitors who can walk and are not medically fragile. | Check route and walking distance on the day because heat and traffic matter in Dubai. |
| Emergency | Severe symptoms or unstable patient. | Call 998 ambulance instead of driving yourself if the condition is serious. |
“Where should patients park today, is there a patient drop-off point, is valet available, and are there any parking fees near Dubai Hospital?”
Dubai government help, complaints and useful services
Dubai Hospital is part of Dubai Health, so many patient services connect to Dubai Health, DHA, 04 Platform and UAE emergency systems.
| Need | Official route | How it helps |
|---|---|---|
| Ambulance emergency | 998 | Use for medical emergencies anywhere in the UAE. |
| Police emergency | 999 | Use for serious incidents or road accidents. |
| Fire / civil defence | 997 | Use for fire or civil defence emergency. |
| Dubai Health support | 800 60 | Use for Dubai Hospital, appointments, services and patient-support questions. |
| 04 Platform | Dubai Health 04 Platform page | Use for feedback, suggestions, queries or complaints through the unified Dubai Government platform. |
| Medical report | Request for Medical Report | Use for insurance, travel, second opinion, employer or legal-medical documentation. |
| Sick leave certificate | Request Sick Leave Certificate | Use after Dubai Health visit when an employer requires an official certificate. |
| Enaya / government health coverage | DHA / Enaya programme channels | Eligible Dubai citizens and Dubai Government employees should confirm coverage before planned care. |
Keep appointment confirmation, MRN, Emirates ID, doctor name, date, diagnosis, invoices, insurance approval/rejection, reports, prescriptions, discharge summary and the hospital response before raising a formal query.
Dubai Hospital emergency: when not to wait for appointment
Dubai Hospital’s Emergency Department is listed as operating 24 hours a day, 7 days a week. But serious symptoms should go through emergency care, not routine appointment booking.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence. Use emergency help for severe chest pain, stroke signs, unconsciousness, serious breathing difficulty, heavy bleeding, major injury, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients are usually treated based on medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- If available, bring Emirates ID, insurance card, medicine list and allergy information.
- After stabilisation, ask billing or registration about insurance, eligibility and itemized charges.
- UAE official guidance says emergency treatment to stabilise the case is free; other treatment may be paid by cash, card or insurance.
Dubai Hospital Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, hospital entrance and parking guidance.
Dubai Hospital Deira location video
This related 4K location video shows Dubai Hospital in Deira/Al Baraha area. It is useful for visitors who want a visual sense of the hospital building and surrounding area before travelling.
Note: this is a related location video, not an official Dubai Health video. Use Dubai Health’s official page and 800 60 for final medical, appointment and service confirmation.
If the embed does not load, open the video here: Dubai Hospital Deira 4K video.
Local insider tips for Dubai Hospital visitors
- Call 800 60 before leaving. Ask for the exact department and doctor timing, not only “Dubai Hospital appointment.”
- Use morning slots for complex visits. Clinic hours are short, and tests/approvals can take time.
- Bring old reports. Cancer, cardiac, kidney, eye and surgical cases move faster when the doctor can compare previous records.
- Ask if referral is required. Some tertiary specialties may need referral or prior appointment.
- For emergency, do not wait for OPD. Severe symptoms need emergency triage or 998 ambulance.
- Use the official Dubai Health app or website directly. Avoid unknown unofficial pages asking for payment or personal details.
- For eye patients, bring someone with you. Eye drops, dilation or procedures may affect driving afterward.
- For cancer care, carry pathology and imaging. Bring biopsy, CT/MRI/PET reports, treatment summaries and medication list.
- For kidney care, carry labs and dialysis records. Bring creatinine, eGFR, dialysis schedule, medication list and transplant-related documents if any.
- For complaints, document calmly. Use dates, doctor names, invoices, reports and written responses before using the 04 Platform.
FAQs about Dubai Hospital
What is Dubai Hospital phone number?
The official Dubai Health contact number for Dubai Hospital is 800 60. Use it for appointments, doctor directory help, services and general hospital support.
Where is Dubai Hospital located?
Dubai Hospital is located on Al Khaleej Street, Deira, Dubai, United Arab Emirates.
Is Dubai Hospital emergency open 24 hours?
Yes. Dubai Health lists Dubai Hospital Emergency Timings as 24/7, and the page states that the Emergency Department operates 24 hours a day, 7 days a week.
What are Dubai Hospital clinic hours?
Clinic hours listed by Dubai Health are Monday to Thursday from 8:00 AM to 1:30 PM and Friday from 9:00 AM to 11:00 AM. Doctor-specific timing should still be confirmed through 800 60.
How do I book an appointment at Dubai Hospital?
You can call 800 60 or use Dubai Health’s appointment and doctor directory route. Confirm the department, doctor, referral requirement, fee/co-pay, insurance and documents before travelling.
Which departments are available at Dubai Hospital?
Dubai Hospital lists Anesthesia, Critical Care, Emergency Medicine, Laboratory Medicine and Pathology, Oral Health, Cancer Care, Cardiac Care, Kidney Care, Medical Imaging, Surgery, Medicine, Obstetrics and Gynecology, and Pediatrics.
Does Dubai Hospital have cancer care?
Yes. Dubai Hospital is listed as a facility offering Cancer Care, and its official profile highlights a Cancer Care Center of Excellence.
Does Dubai Hospital have ophthalmology services?
Yes. Dubai Hospital’s official profile highlights an Ophthalmology Center of Excellence, and Dubai Health doctor profiles list ophthalmology consultants practicing at Dubai Hospital.
How much is consultation at Dubai Hospital?
The official page does not publish one fixed consultation fee. Fees can depend on eligibility, insurance, Enaya, referral route, specialty, tests and procedures. Call 800 60 for current fee/co-pay guidance.
How can I get a medical report or sick leave certificate from Dubai Hospital?
Dubai Health provides online services to request a medical report and sick leave certificate from Dubai Health facilities. Use the official Dubai Health service route with your correct patient details and documents.
Final takeaway
Dubai Hospital is a major Dubai Health tertiary hospital in Deira with 24/7 emergency care, short official clinic hours, specialized departments, and important Centers of Excellence in cancer care and ophthalmology.
For a smooth visit, call 800 60 first. Confirm doctor timing, referral requirement, eligibility, insurance, fees, documents, parking/drop-off and whether your case should go to OPD or emergency.