Al Garhoud hospital Dubai guide: appointment, doctors, delivery cost, insurance, emergency and map
HMS Al Garhoud Hospital is a private multispecialty hospital in Al Garhoud, Dubai, near Millennium Airport Hotel and close to Dubai International Airport.
This article gives patients the details they normally search before visiting: phone, hotline, appointment route, doctors, departments, maternity package prices, health packages, insurance, patient relations, visiting hours, amenities, parking, map, video and DHA help.
Call 04 454 5000 or hotline 800 HMS / 800 467. For life-threatening emergencies in the UAE, call 998 for ambulance.
Users search this hospital as HMS Al Garhoud Hospital, Al Garhoud Private Hospital, Garhoud Hospital Dubai and GPH Hospital. For taxi or maps, use: HMS Al Garhoud Hospital, Al Garhoud, near Millennium Airport Hotel, Dubai.
HMS Al Garhoud Hospital phone number, address and contact details
The official contact page lists the hospital in Al Garhoud, near Millennium Airport Hotel, with telephone, hotline and general enquiry email.
| Detail | Official information | Practical patient action |
|---|---|---|
| Hospital name | HMS Al Garhoud Hospital / Al Garhoud Private Hospital | Use full name when booking, calling insurance or entering taxi destination. |
| Address area | Al Garhoud, near Millennium Airport Hotel, Dubai, UAE | Good landmark for airport-side visitors, Deira, Festival City and Garhoud Bridge routes. |
| Telephone | +971 4 454 5000 | Use for reception, appointment, doctor timing and department routing. |
| Hotline | 800 HMS / 800 467 | Useful first call for appointment, package and general enquiries. |
| General enquiries | info_gph@hmsco.ae | Use for non-urgent written questions. |
| Marketing / media | marketing@gph.ae | Not for appointment; use only for corporate/media matters. |
| Accreditation note | JCI accredited and EIAC accredited badges shown on official pages | Useful for users comparing hospitals by quality/accreditation. |
| Hospital profile | Opened in 2012; official about page lists 117 patient beds, NICU from 24 weeks, emergency around the clock and ICU equipment. | Helpful for maternity, emergency, NICU and inpatient planning. |
“I want HMS Al Garhoud Hospital near Millennium Airport Hotel. Please confirm the doctor name, department, appointment time, fee, insurance coverage, approval requirement, parking/drop-off and how early I should arrive.”
How to book an appointment at HMS Al Garhoud Hospital
The official website has a Book an Appointment form. It asks for department, doctor, name, mobile number, gender and date/time.
For same-day appointments, pregnancy packages, surgery estimates or insurance approval questions, calling 800467 is usually faster.
- Select department first. Choose from departments such as OB-GYN, Pediatrics, Cardiology, Orthopedics, ENT, Gastroenterology, Dermatology, Urology, Emergency or Radiology.
- Choose doctor if known. The official doctors page lists doctors by department and language.
- Call 800467 or 04 454 5000. Ask for live timing and appointment availability.
- Confirm consultation fee. Ask for cash fee, insurance co-pay and follow-up rule.
- Ask about tests. Lab, imaging, ECG, ultrasound, CT/MRI, procedure and medicines may need separate approval or payment.
- Carry documents. Emirates ID/passport, insurance card, previous reports, scans, prescriptions, allergy list and payment method.
- Arrive early. First-time patients need registration, file opening and insurance eligibility checks.
If you need maternity, cardiology, dialysis, surgery or HBOT, ask for the package or procedure team rather than a generic OPD booking.
HMS Al Garhoud Hospital doctors by specialty
The official doctors page shows 80 results. This table includes key doctors visible from official pages and package pages, grouped by patient intent.
| Specialty | Doctors listed on official pages | Useful for |
|---|---|---|
| Plastic Surgery / Leadership | Dr. Ahmed Ghanem – Chief Executive Officer / Consultant Plastic Surgeon. | Plastic, aesthetic and reconstructive surgery queries. |
| Urology | Dr. Ismail AlKhalidi – Chief Medical Officer / Consultant Urologist. | Kidney stone, prostate, urinary symptoms, men’s health and urology surgery. |
| Cardiology | Dr. Ahmed Yehia; Dr. Mohamed Houcem Amiour; Dr. Mohamad Asmi; Dr. Samah Alasrawi. | Heart checkup, ECG, echo, stress test, interventional cardiology and cardiac symptoms. |
| Pain Management | Dr. Tarek Nassar – Consultant Pain Management Unit. | Chronic pain, spine-related pain and pain procedure consultation. |
| Anesthesia | Dr. Ghassan Kloub – Head of Anesthesia; Dr. Wael Shalaby. | Surgery, delivery anesthesia, procedure sedation and pre-op clearance. |
| Spine / Orthopedics | Prof. Dr. med. Hazem Elfezary; Dr. Dr. med. Hani Eltair. | Spine surgery, deformity, trauma, orthopedic surgery and joint/back pain. |
| OB-GYN / Maternity | Dr. Mutayyab Shah; Dr. Maysoon Abdullah Fahad; Dr. Areen Alfalah; Dr. Amel Elayadi; Dr. Hadir Ali; Dr. Farida Turab; Dr. Alia Humaid AlQassimi; Dr. Marwa Elboghdady. | Pregnancy, delivery, gynecology, maternity packages, women’s health and high-risk planning. |
| Ophthalmology | Dr. Hani Massoud – Consultant Ophthalmologist. | Eye pain, vision issues, surgery opinion, cataract/ophthalmology review. |
| Interventional Radiology | Dr. Tamer Mustafa – Consultant Interventional Radiologist. | Image-guided procedures and radiology intervention discussion. |
| Pediatrics / Neonatology | Dr. Waleed Abdelmoneim Saied; Dr. Ahmed Noureldin; Dr. Znar Osso. | Child fever, newborn care, NICU, premature baby support and pediatric follow-up. |
| Gastroenterology | Dr. Mohamed Gad – Specialist Gastroenterologist. | Stomach pain, reflux, digestion, liver, endoscopy discussion and GI symptoms. |
| Endocrinology / Diabetes | Dr. Amina Bouhelassa. | Diabetes, thyroid, metabolic health and diabetes package consultation. |
The website lists doctors and booking buttons, but live schedules can change due to leave, surgery, emergency duty and clinic load. Call 800467 for the exact appointment time.
HMS Al Garhoud Hospital consultation fees and cost questions
The official website publishes several package prices, but it does not publish one fixed OPD consultation fee for every doctor and specialty.
That is normal for private hospitals because fees can vary by doctor grade, specialty, insurance, tests, imaging, procedures, emergency triage and follow-up rules.
| Cost area | What can affect price? | What to ask before visit |
|---|---|---|
| OPD consultation | Doctor level, department, first visit/follow-up and insurance co-pay. | “What is the cash consultation fee and my insurance co-pay for this doctor?” |
| Cardiology | Consultation, Troponin, lipid profile, HbA1c, ECG, chest X-ray, stress test and echocardiography. | “Is the full cardiac package needed, or only consultation first?” |
| Diabetes / Endocrine | Endocrinology consultation, dietitian, blood tests, ECG, Vitamin D and thyroid tests. | “Is the AED 999 diabetes package active and suitable for me?” |
| Maternity | Delivery type, private room stay, newborn care, epidural, NICU, phototherapy, blood transfusion and extra stay. | “Please explain inclusions and exclusions before I choose the package.” |
| Surgery | Surgeon, anesthesia, OT, room, medicines, consumables, ICU/NICU and complications. | “What is included, what is excluded and what can increase the estimate?” |
| Emergency | Triage, tests, medicines, observation, procedure, admission and insurance approval. | After stabilization, ask for itemized billing and approval status. |
“Before booking, please confirm the doctor consultation fee, insurance co-pay, follow-up rule, approval requirement, expected test cost and whether a package applies.”
HMS Al Garhoud Hospital delivery package prices
Maternity is one of the highest-search intents for this hospital. HMS publishes normal delivery and C-section package prices with detailed inclusions and exclusions.
| Package | Published price | Includes | Exclusions / important notes |
|---|---|---|---|
| Normal Delivery Package | AED 12,000 | 2 days’ stay in a private room, labor room charges, professional fee for OB/GYN, pediatrician or neonatologist including ward visits, routine pharmacy, routine consumables, newborn charges including nursery/routine investigations/vaccinations, and routine discharge medicines up to AED 500. | Blood transfusion, epidural charge AED 2,000 extra, additional ward stay, NICU, phototherapy, additional investigations and cross-consultation. If newborn is admitted to NICU, AED 1,250 credit is deducted from package. |
| Caesarean Section Delivery Package | AED 18,000 | 3 days’ stay in a private room, operation room and anesthesia charges, professional fee for OB/GYN, pediatrician or neonatologist including ward visits, routine pharmacy, routine consumables, newborn charges including nursery/routine investigations/vaccinations, and routine discharge medicines up to AED 750. | Blood transfusion, additional ward stay, NICU, phototherapy, additional investigations and cross-consultation. If newborn is admitted to NICU, AED 1,750 credit is deducted from package. |
Do not compare only headline price. Ask about epidural, NICU, phototherapy, blood transfusion, extra stay, medication limit, newborn charges, emergency C-section conversion and insurance approval.
HMS Al Garhoud Hospital packages and offers
The official packages page lists many health packages. Some publish exact prices; others require calling 800467 for current details.
| Package / offer | Published price or status | What is included / what to confirm |
|---|---|---|
| Diabetes Package | AED 999 | Endocrinology consultation, dietitian consultation, FBS, HbA1c, CBC, lipid panel, ALT, creatinine, urine routine, urine albumin/creatinine ratio, ECG, Vitamin D and TSH. |
| Cardiology Health Checkup Package | AED 2,600 | Cardiology consultation, Troponin, lipid profile, HbA1c, ECG, chest X-ray AP, stress test and echocardiography. |
| Normal Delivery Package | AED 12,000 | 2-day private room stay and routine delivery inclusions, with important exclusions. |
| Caesarean Delivery Package | AED 18,000 | 3-day private room stay, OR/anesthesia and routine C-section package inclusions, with exclusions. |
| Dialysis Center Packages | Call 800467 | For patients with end-stage renal disease; packages are described as personalized to patient needs. |
| HBOT Packages | Call 800467 | Hyperbaric Oxygen Therapy package options; ask session count, eligibility, contraindications and doctor evaluation. |
| Men’s Infertility Package | Call 800467 | Hormonal, basic and comprehensive packages listed. |
| Lasik Services | Call 800467 | Ask if screening, procedure, eye tests and follow-up are included. |
| Health Checkups | Call 800467 | Basic health checkup, comprehensive women/men packages, executive women under/above 40 and complete women checkup are listed. |
| Lactation / Breastfeeding Clinic | Call 800467 | Support for breastfeeding and post-delivery guidance. |
Ask: “Is this package active today, which branch applies, what is included, what is excluded, is follow-up included, and can insurance be used?”
Departments, treatments and facilities at HMS Al Garhoud Hospital
The official departments page lists a wide set of specialties. Below is a patient-focused guide to which department to choose.
| User need | Relevant department | Practical guidance |
|---|---|---|
| Pregnancy, delivery, gynecology | Obstetrics & Gynecology, Pediatric & Neonatology, Anesthesia | Ask normal/C-section package, epidural, NICU, newborn charges and doctor timing. |
| Child fever, newborn, premature baby | Pediatrics & Neonatology, Emergency | Official about page says NICU is equipped from 24 weeks. Bring vaccination records. |
| Chest pain, BP, heart screening | Cardiology, Emergency if severe | Ask about ECG, echo, stress test and insurance approval. |
| Kidney disease or dialysis | Nephrology, Dialysis Department, Laboratory | Ask dialysis slots, nephrologist review, viral markers and insurance approval. |
| Back pain, spine, fracture, joint pain | Orthopedics, Spine Surgery, Physiotherapy, Radiology | Ask if X-ray, MRI, physiotherapy or injection approval is needed. |
| Neurology or brain/spine surgery | Neurology & Neurosurgery | Use for headache, seizures, weakness, nerve issues and neurosurgical review. |
| Digestive problems | Gastroenterology, General & Laparoscopic Surgery | Ask fasting, endoscopy, anesthesia and procedure approval. |
| Sinus, hearing, throat | ENT Department | Ask whether endoscopy, audiology or procedure is separate. |
| Skin, hair, aesthetic care | Dermatology & Skin Care, Plastic & Aesthetic Surgery | Ask if procedure, medicine, laser or consumables are separate. |
| Diabetes, thyroid, weight and diet | Endocrinology & Diabetes, Diet & Nutrition | Ask if diabetes package or thyroid package is suitable. |
| Eye symptoms | Ophthalmology | Ask if eye tests, imaging or surgery assessment are included. |
| Cancer-related care | Oncology & Hematology | Bring biopsy, pathology, imaging and previous treatment plan. |
| Lung and breathing | Pulmonology & Respiratory Department | Ask if imaging or pulmonary function testing is needed. |
| Men’s health / urinary symptoms | Urology and Men Health | Ask about prostate, stones, fertility and urology packages. |
Insurance accepted at HMS Al Garhoud Hospital
The official insurance page says HMS hospitals and clinics accept insurance cards and lists multiple insurance partners. Coverage still depends on your exact insurer, TPA, network, doctor, test and approval status.
| Insurance / TPA listed | What to confirm | Why it matters |
|---|---|---|
| Neuron, NextCare, Inayah, AXA, Daman | Plan name, network, OP/IP eligibility and co-pay. | A logo does not mean every service is covered. |
| Al Madallah, MetLife – Alico, SAICOHealth, ADNIC | Doctor, department, pre-approval and pharmacy coverage. | Specialist or procedure may require approval. |
| Now Health, NGI, NAS, MedNet, Sukoon Insurance | Coverage for consultation, lab, imaging and admission. | Tests may be denied even when consultation is covered. |
| MSH, FMC, Aafiya, Al Buhaira | Cash price if insurance rejects a test or procedure. | Important before scans, surgery or maternity care. |
“Please check my insurance card for HMS Al Garhoud Hospital, this doctor, this specialty and the expected tests. If anything is not approved, tell me the cash price before I proceed.”
Visit plan, patient relations and visiting hours
The official visit plan page includes useful details that many hospital directory pages miss.
| Need | Official detail | Practical note |
|---|---|---|
| Patient Relations | Patient Relations Department helps patients navigate medical encounters and report specific concerns. | Use this before escalating to DHA if the issue can be resolved inside hospital. |
| Request a tour | Contact Patient Relation Department at 058 872 1890. | Useful for maternity, international patients and planned surgery/inpatient decisions. |
| Visiting hours | 7 days a week from 10 AM till 10 PM. | Confirm ICU/NICU restrictions separately because critical-care units often have special rules. |
| Registration form | Download and fill for quick admission. | Helpful for planned admission and surgery. |
| Nearby hotels | Visit plan page mentions hotels near hospital for patients coming from abroad. | Useful due to proximity to Dubai International Airport. |
Rooms, suites, kitchen, coffee shop and hospital amenities
The official hospital amenities page lists several patient and visitor facilities.
Luxurious rooms are listed, with prior booking required. Ask price, availability and insurance eligibility.
A hospital garden is listed for patients and visitors to enjoy sunlight and greenery.
The page says professional chefs offer 5-star quality service with food options considering dietary requirements.
Coffee shop is listed on the Ground and Third Floor with organic coffee and healthy snacks.
Al Garhoud Private Hospital and Zoom In Photography are described as introducing in-hospital photography concept.
Suites and special services should be booked in advance, not assumed at admission.
Parking, airport-side access and arrival tips
The official contact page does not publish a fixed parking fee. Because the hospital is in Al Garhoud near Millennium Airport Hotel and close to Dubai Airport, traffic can change quickly.
| Arrival option | Best for | Practical tip |
|---|---|---|
| Private car | Families, children, maternity visits, dialysis, reports and surgery planning. | Call and ask where patients should park today and whether valet or paid parking applies. |
| Taxi / ride app | Patients who want to avoid parking stress. | Use “HMS Al Garhoud Hospital near Millennium Airport Hotel.” |
| Airport-side visitors | Travelers, medical tourists and GCC visitors. | Confirm appointment and documents before leaving the airport/hotel. |
| Drop-off first | Pregnancy, elderly, children, emergency symptoms or mobility issues. | Drop patient first, then one adult can handle parking/reception. |
| Metro / public transport | Patients who can walk and are not urgent. | Garhoud/Airport-side metro and bus routes may involve walking; check route and weather first. |
Ask: “Where should patients park today, is valet available, and are there parking charges?” Do not publish a fixed fee unless HMS confirms it.
DHA and UAE government help for HMS Al Garhoud patients
HMS Al Garhoud Hospital is in Dubai, so Dubai Health Authority routes may help with facility/professional lookup, complaints and insurance issues. UAE emergency numbers apply across the country.
| Need | Official route | How it helps |
|---|---|---|
| Emergency ambulance | 998 | Use for life-threatening medical emergencies. |
| Police emergency | 999 | Use for serious incidents and police emergencies. |
| Fire / civil defence | 997 | Use for fire or civil defence emergencies. |
| Medical complaint | DHA Submit Medical Complaint | Use if unresolved concern relates to Dubai healthcare facility or healthcare professional. |
| Insurance complaint | DHA health insurance complaint route | Use for unresolved insurance rejection, approval, network or claim issues. |
| DHA contact | 800 342 inside UAE; +971 4 599 1200 outside UAE | Useful for DHA service questions and official guidance. |
| Patient relations first | HMS Patient Relations Department | Use hospital patient relations for visit-level concerns before external complaint if appropriate. |
Keep appointment proof, invoices, doctor name, date, reports, prescriptions, approval/rejection messages and HMS written response before contacting DHA.
Emergency guidance: when not to wait for appointment
The official about page says the hospital has an emergency department around the clock. For severe symptoms, do not wait for OPD or package confirmation.
Call 998 for ambulance, 999 for police or 997 for fire/civil defence. Go to the nearest emergency department for severe chest pain, stroke signs, unconsciousness, heavy bleeding, major injury, serious breathing difficulty, seizure, poisoning, severe allergic reaction or sudden weakness.
- Emergency patients are usually assessed by medical severity, not arrival order.
- Do not delay emergency care to collect documents.
- If possible, bring Emirates ID, insurance card, medicine list and allergy details.
- Once stable, ask billing for itemized charges and insurance approval status.
HMS Al Garhoud Hospital Google Map
Use this map for orientation, then open live navigation on your phone for current traffic, airport road approach and entrance guidance.
HMS Al Garhoud Hospital video
This public video from the Health & Medical Services channel is related to Al Garhoud Private Hospital and helps users visually understand the hospital brand/history. Use it for orientation only; confirm doctor timing, fees, insurance and packages by calling 800467.
If the embed does not load, search YouTube for “AL GARHOUD PRIVATE HOSPITAL HISTORY” by Health & Medical Services HMS Group.
Local insider tips for HMS Al Garhoud Hospital visitors
- Call 800467 before leaving. Doctor schedules and package availability can change.
- Use the Millennium Airport Hotel landmark. It helps taxi drivers and ride apps locate the hospital faster.
- For maternity, compare full exclusions. Normal delivery is AED 12,000, C-section is AED 18,000, but epidural, NICU, phototherapy, extra stay and blood transfusion can change cost.
- For diabetes, ask if the AED 999 package is suitable. It includes endocrinology, dietitian and multiple tests.
- For cardiology, ask if AED 2,600 package is needed. It includes cardiology consult, labs, ECG, chest X-ray, stress test and echo.
- For international patients, ask for nearby hotel guidance. The visit plan page mentions nearby hotels due to airport proximity.
- Ask patient relations for a tour. Use 058 872 1890 for tour request through Patient Relations.
- Use morning slots for complex cases. Labs, imaging and insurance approvals are easier when more day time remains.
- Carry old reports. Previous scans, prescriptions and lab results can reduce repeat testing.
- Keep approval proof. Save insurance approval, package terms, doctor name and appointment confirmation until billing is complete.
FAQs about HMS Al Garhoud Hospital
Where is HMS Al Garhoud Hospital located?
HMS Al Garhoud Hospital is located in Al Garhoud, Dubai, near Millennium Airport Hotel. The hospital is close to Dubai International Airport and airport-side roads.
What is the HMS Al Garhoud Hospital phone number?
The telephone number is +971 4 454 5000. The hotline is 800 HMS, also written as 800 467.
How do I book an appointment at HMS Al Garhoud Hospital?
You can call 800467 or use the official appointment form. The form asks for department, doctor, name, mobile number, gender and preferred date/time.
Which doctors are available at HMS Al Garhoud Hospital?
The official doctors page lists doctors across urology, cardiology, OB-GYN, pediatrics, neonatology, orthopedics, spine surgery, anesthesia, ophthalmology, gastroenterology, endocrinology and more. Live timings should be confirmed by phone.
What departments are available at HMS Al Garhoud Hospital?
Departments include OB-GYN, pediatrics and neonatology, surgery, neurology and neurosurgery, orthopedics, cardiology, dental, dermatology, anesthesia, bariatric, dialysis, endocrinology, emergency, ENT, gastroenterology, HBOT, ICU, internal medicine, laboratory, nephrology, ophthalmology, oncology, pain management, psychiatry, radiology, spine surgery, urology and vascular surgery.
How much is normal delivery at HMS Al Garhoud Hospital?
The official normal delivery package page lists AED 12,000 for a normal delivery package with 2-day private room stay, with exclusions such as epidural, NICU, phototherapy, blood transfusion, extra investigations and additional stay.
How much is C-section delivery at HMS Al Garhoud Hospital?
The official C-section delivery package page lists AED 18,000 for a C-section package with 3-day private room stay, with exclusions such as blood transfusion, additional stay, NICU, phototherapy and additional investigations.
Does HMS Al Garhoud Hospital accept insurance?
The official insurance page lists Neuron, NextCare, Inayah, AXA, Daman, Al Madallah, MetLife, SAICOHealth, ADNIC, Now Health, NGI, NAS, MedNet, Sukoon, MSH, FMC, Aafiya and Al Buhaira. Coverage depends on your exact plan and approval.
What are HMS Al Garhoud Hospital visiting hours?
The official visit plan page lists visiting hours as 7 days a week from 10 AM until 10 PM. Critical-care areas may have separate rules, so confirm before visiting.
Does HMS Al Garhoud Hospital have patient relations?
Yes. The visit plan page says the Patient Relations Department helps patients navigate medical encounters and report concerns. It also lists 058 872 1890 for tour requests.
Final takeaway
For a smooth HMS Al Garhoud Hospital visit, confirm the doctor, department, fee, insurance approval, package terms and parking/drop-off before leaving home.
This page includes the main official details patients usually search for. Use 800467 only for final booking, live doctor timing, current fee and same-day confirmation.