Thumbay University Hospital: appointment, doctors, emergency, insurance and map
Thumbay University Hospital is located at Thumbay Medicity, Al Jurf, Ajman. It is a large private academic hospital with 350 beds and major services for families, children, maternity, surgery, emergency, cancer care, imaging, rehabilitation and long-term care.
This guide gives the useful details people search before visiting: phone number, OPD hours, emergency, appointment steps, doctor names, departments, packages, insurance, parking, map, video, grievance and government complaint routes.
Call center: 600515555
Email: info@thumbayuniversityhospital.com
OPD: 9:00 AM – 10:00 PM
Emergency: 24/7
This article is for Thumbay University Hospital in Al Jurf, Ajman. Do not confuse it with Thumbay Hospital Ajman, Thumbay Dental Hospital, Thumbay Physical Therapy & Rehabilitation Hospital, Thumbay Medicity Dubai or other Thumbay clinics.
Thumbay University Hospital quick answer
| User question | Direct answer | Best next step |
|---|---|---|
| Where is Thumbay University Hospital? | Thumbay Medicity, Al Jurf, Ajman, UAE. | Use the map below and select the hospital, not another Thumbay facility. |
| What is the phone number? | 600515555. | Ask for appointment, doctor timing, fee, insurance and parking guidance. |
| What are OPD hours? | 9:00 AM – 10:00 PM. | Doctor schedules can differ; call before travelling. |
| Is emergency available? | Emergency is listed as 24/7. | For life-threatening symptoms in UAE, call ambulance 998. |
| Can I book online? | Yes, the hospital has an appointment request page. | Book in advance to avoid last-minute inconvenience. |
| Are packages available? | Yes. The site lists online health packages and several public prices. | Confirm active price, inclusions, exclusions and insurance/cash rules before paying. |
| Does it accept insurance? | The insurance page says it accepts major insurances and lists accepted networks/plans. | Confirm your exact card and plan with the hospital and your insurer. |
Thumbay University Hospital contact number, address and email
| Detail | Official detail | How to use it |
|---|---|---|
| Hospital name | Thumbay University Hospital | Use full name in taxi apps and insurance calls. |
| Address | P.O. Box 4184, Thumbay Medicity, Al Jurf, Ajman, UAE | Best for map, taxi and location confirmation. |
| Main phone | 600515555 | Use for appointment, emergency guidance, insurance desk and department transfer. |
| info@thumbayuniversityhospital.com | Use for non-urgent written queries and follow-up. | |
| OPD hours | 9:00 AM – 10:00 PM | Confirm the specific doctor schedule before travelling. |
| Emergency | 24/7 | Use emergency for serious symptoms. Use 998 ambulance for life-threatening cases. |
| Official appointment | Book appointment | Use for planned OPD visits. |
| Official departments | Departments page | Use to verify specialty and doctor list. |
Thumbay University Hospital hours and emergency timing
Official contact page lists OPD hours as 9:00 AM – 10:00 PM.
Emergency is listed as 24/7.
The appointment page says patients can call the 24/7 call center to book an appointment.
OPD hours do not mean every doctor is available from 9 AM to 10 PM. Before leaving, confirm the exact doctor, department, timing, consultation fee and insurance coverage.
Thumbay University Hospital appointment booking
The appointment page recommends booking in advance to avoid last-minute inconvenience. This matters because the hospital has many departments and doctor schedules can vary.
- Choose the correct service: OPD, emergency, maternity, pediatrics, surgery, radiology, lab, oncology, dental, eye, ENT or rehab.
- Open the official appointment page.
- Call 600515555 if you need same-day help, doctor timing or urgent appointment support.
- Ask for the doctor name, department, consultation fee, insurance co-pay and follow-up rule.
- Ask if lab, imaging, package, procedure or admission needs pre-approval.
- Carry Emirates ID/passport, insurance card, previous reports, scans, prescriptions and allergy list.
- For emergency symptoms, do not wait for online booking. Use emergency care.
“I want an appointment at Thumbay University Hospital, Al Jurf Ajman. Please confirm the doctor, department, timing, cash fee, insurance co-pay, approval requirement, documents, parking and arrival time.”
Thumbay University Hospital fees, packages and billing questions
The hospital does not show one fixed consultation fee for every doctor and specialty. But it does list several online package prices, which are useful for planned visits.
| Fee / package area | Public detail available | What to confirm |
|---|---|---|
| Doctor consultation | No single public fee for every doctor/specialty. | Ask cash fee, insurance co-pay and follow-up rule for the exact doctor. |
| Advance Booking for Delivery Package | AED 1,250 listed on the official package area. | Ask inclusions, exclusions, doctor fee, room, anesthesia, newborn care and emergency C-section terms. |
| Gastroenterology Package | AED 399 listed. | Ask if consultation, tests, report review and follow-up are included. |
| Urology Package | AED 399 listed. | Ask what tests/scans are included and whether insurance applies. |
| Flu Vaccination | AED 89 listed. | Confirm age eligibility, stock availability and whether consultation is needed. |
| SudoScan | AED 999 listed as current price from AED 2,500 original price. | Ask what the test screens, who reviews results and whether follow-up is included. |
| Heart Health Packages | AED 349 – AED 5,999 price range listed. | Ask which variant includes ECG, echo, labs, cardiologist review or advanced imaging. |
| Arthritis Package | AED 499 listed. | Ask labs, rheumatology review, imaging and follow-up inclusion. |
| Circumcision Package | AED 550 listed. | Ask age eligibility, surgeon fee, anesthesia, medicines and follow-up. |
| LASIK Package | AED 3,499 listed. | Ask pre-LASIK test, doctor review, eye suitability and both-eye/single-eye terms. |
Do not rely on old online price screenshots. Package prices can change and consultation charges depend on the doctor, insurance plan, approval and tests.
Thumbay University Hospital doctors and schedule guidance
The official doctors page lists doctors by department, qualification and language. Use the list to shortlist the doctor, then call to confirm current timing.
| Department | Doctor examples from official pages | Ask before visiting |
|---|---|---|
| Cardiac Sciences | Dr. Mohamed Ahmed Elshobary, Dr. Srinivas Janga, Dr. Khaled Mohamed Farrag and other cardiac specialists. | Is this routine cardiology, urgent chest pain, echo/ECG, angiography or surgery review? |
| Dermatology & Cosmetology | Dr. Haythem A.G. Musa, Dr. C. Vijay Krishna, Dr. Heba Hussen, Dr. Shanmuga Priya, Dr. Thiru. | Is laser, biopsy, peel, acne treatment, cosmetic procedure or medicine separate? |
| Gastroenterology | Dr. Shailesh Kumar, Dr. Abeer Alsaidi, Dr. Mohamed Ahmed Elshobary, Dr. Zarni Htway. | Ask about fasting, endoscopy, colonoscopy, liver tests and package inclusions. |
| Radiology | Dr. Arundeep Arora, Dr. Jaiger Chintamani, Dr. Munira Zainuddin Ali, Dr. Manika Wadhwa, Dr. Nermeen Mohammed, Dr. Ranjana Jayan. | Ask if MRI/CT needs contrast, fasting, kidney test or insurance approval. |
| OB-GYN | Dr. Amal Hassan Abddelaziz, Dr. Ahlam Ali Al-Abyadh, Dr. Mohamed Zayed Abdelaziz Ahmed, Dr. Zulekha Banu, Dr. Wassim Alfares, Dr. Shaymaa Ismael Al-Ani, Dr. Jessica Fernandes, Dr. Shilpa Chowdary. | Ask about antenatal timing, delivery estimate, scan, high-risk pregnancy and package terms. |
| Pediatrics & Neonatology | Dr. Fozi Abozaid Dakilah, Dr. Ignatius Edwin DSouza, Dr. Osama Elsayed Rezk Elassy and others. | Ask if the child needs pediatric OPD, emergency, NICU or newborn care. |
| Ophthalmology | Dr. Hossam Khalil, Dr. Mohamed Ahmed Wassfi, Dr. Gayathri Mohan, Dr. Jayanthi Thangarajan, Dr. Mahmoud Hegab, Dr. Misone Abushaala, Dr. Simanta Khadka. | Ask if cataract, glaucoma, retina, LASIK or scans are separate. |
| Urology | Dr. Ihsan Ullah Khan, Dr. Muhammad Ali Alshawish, Dr. Satyabrata Garanayak, Dr. Anil Verma, Dr. Zahra Jahanabadi. | Ask about stone scan, laser lithotripsy, PCNL/RIRS, prostate and insurance approval. |
| Surgery | Dr. Abdulsalam Al Mujammaee, Dr. Mohamed Sobhy Badr Sobei, Dr. Parvez Ahmad, Dr. Sehrish Siddique. | Ask for estimate, surgeon fee, anesthesia, OT, room, medicines and follow-up. |
Current doctor verification: Thumbay University Hospital doctors.
Thumbay University Hospital departments list
The hospital has a wide department list. This section puts official departments into practical groups so users can decide where to start.
| Care group | Departments / centers included | Useful for |
|---|---|---|
| Emergency + critical care | Emergency & Trauma Services, Anaesthesiology, ICU/CCU/NICU/PICU, pain management. | Accident, trauma, severe symptoms, resuscitation, post-op care and critical illness. |
| Heart and medicine | Thumbay Institute of Cardiac Sciences, Internal Medicine, Endocrinology, Gastroenterology, Nephrology, Pulmonology, Rheumatology. | Chest pain, diabetes, BP, thyroid, kidney disease, breathing, liver/gut and autoimmune concerns. |
| Women and children | Obstetrics & Gynecology, Pediatrics & Neonatology, Pediatric Surgery, NICU, mother-and-child floor. | Pregnancy, delivery, newborn care, child fever, adolescent health and pediatric surgery. |
| Surgery and procedures | Center for Surgery, Bariatric Surgery, Urology, Vascular Surgery, Plastic & Reconstructive Surgery, Orthopedics & Joint Replacement. | Hernia, gallbladder, obesity surgery, kidney stones, joint replacement, fractures, cosmetic/reconstructive surgery. |
| Cancer and advanced diagnostics | Oncology, PET-CT, imaging, laboratory and transfusion medicine. | Cancer screening, chemotherapy, immunotherapy, targeted therapy, mammography, CT/MRI and lab support. |
| Eye, ENT, dental and skin | Ophthalmology, LASIK & Eye Surgery, ENT, Dental, Dermatology & Cosmetology, Aesthetics. | Cataract, glaucoma, LASIK, hearing/sinus, dental procedures, skin disease and aesthetic treatments. |
| Rehab and long-term care | 100-bed long-term care and rehabilitation unit, physical medicine, physiotherapy, sports medicine and musculoskeletal care. | Post-stroke care, long-term recovery, sports injury, pain, mobility and rehab planning. |
Which Thumbay department should you choose?
| Your need | Start here | What to ask |
|---|---|---|
| Severe chest pain, stroke signs, breathing difficulty, major injury | Emergency & Trauma Services | Use ER or call UAE ambulance 998. Do not wait for OPD. |
| Stable heart problem, BP, palpitations | Thumbay Institute of Cardiac Sciences | Ask if ECG, echo, angiography, angioplasty or cardiac surgery review may be needed. |
| Pregnancy, delivery, period problems, infertility | OB-GYN | Ask about antenatal package, delivery room, epidural, scan and high-risk pregnancy care. |
| Child fever, vaccination, newborn concern | Pediatrics & Neonatology | Bring vaccination records and ask if NICU/newborn care is relevant. |
| Back pain, fracture, joint pain, sports injury | Orthopedics, Sports Medicine, Imaging, Physiotherapy | Ask if X-ray/MRI, joint replacement, robotic surgery or rehab is needed. |
| Kidney stone, urinary infection, prostate symptoms | Urology | Ask about ultrasound/CT, laser lithotripsy, PCNL/RIRS and stent placement. |
| Cancer screening or treatment | Oncology + imaging | Ask about mammography, ABVS, PAP smear, PET-CT, chemotherapy, immunotherapy and targeted therapy. |
| Eye check, cataract, glaucoma, retina, LASIK | Ophthalmology / LASIK & Eye Surgery | Ask if OCT, fundus photography, visual field, lens or laser cost is separate. |
| Dental pain, root canal, implant, braces | Dental Department / Thumbay Dental Hospital | Ask if dental X-ray, crown, implant, aligner or follow-up is included. |
| Skin, hair, pigmentation, Botox, fillers, PRP | Dermatology / Thumbay Institute of Aesthetics | Ask if laser, PRP, Hydrafacial, RF microneedling or body contouring is separate. |
Thumbay University Hospital maternity and delivery care
The hospital says it has a dedicated mother-and-child floor with 10 labor and delivery rooms, NICU, SCBU and Well Baby Unit.
| Service detail | What it means | Ask before booking |
|---|---|---|
| Preconception and antenatal care | Pregnancy planning, screening, nutrition advice and follow-up. | Is it doctor-led, package-based or insurance-based? |
| Antenatal ultrasound and anomaly scan | Pregnancy scan support. | Ask scan timing, doctor review and report delivery. |
| 10 labor suite rooms | Normal deliveries in a family-friendly setting. | Ask room type, husband/family rules and package terms. |
| Painless delivery / epidural analgesia | Labor pain relief in coordination with anesthesia. | Ask if epidural is included or billed separately. |
| Normal and cesarean delivery | Delivery services for different clinical situations. | Ask normal delivery vs C-section estimates and emergency conversion terms. |
| High-risk pregnancy management | Multidisciplinary support with other specialties. | Ask which specialists are involved and whether extra approvals are needed. |
| Postnatal care and contraception | Care after delivery and family planning. | Ask follow-up schedule and cost. |
| Cervical screening, colposcopy, cryocautery | Gynecology screening and selected procedures. | Ask if lab/procedure charges are separate. |
Before paying any delivery package, ask for a written inclusion/exclusion list: doctor fee, room, anesthesia, baby care, NICU/SCBU, medicines, emergency C-section, extra stay and follow-up.
Thumbay pediatrics and neonatology
The Pediatrics & Neonatology center focuses on children, adolescents and neonates. The official department page says NICU is equipped with incubator, phototherapy units and ventilators.
| Service listed | Useful for | Bring / ask |
|---|---|---|
| Immunisation services | Child vaccines and vaccine follow-up. | Bring vaccination card. |
| Adolescent health services | Teen health and development concerns. | Ask if specialist pediatrician or psychologist is needed. |
| Nutrition and behavioral services | Growth, diet, feeding and behavior concerns. | Bring growth chart and diet history if available. |
| Acute and chronic pediatric care | Fever, infection, asthma, chronic child illness. | Use ER for severe breathing difficulty or dehydration. |
| NICU with incubator, phototherapy and ventilator support | Newborns needing intensive care. | Ask NICU level, consultant availability and insurance approval. |
Thumbay imaging, radiology, laboratory and oncology diagnostics
Thumbay’s official pages list advanced diagnostic facilities including PET-CT for oncology, Center for Imaging, Cath Lab, 3 Tesla MRI, 256-slice CT, 3D digital mammography, BMD, ultrasound/color Doppler, X-ray/contrast studies and fluoroscopy.
| Service | Useful for | Ask before going |
|---|---|---|
| 3 Tesla MRI | Brain, spine, joints, abdomen and specialist imaging. | Implants? Claustrophobia? Contrast? Insurance approval? |
| 256-slice CT | Fast cross-sectional imaging including selected advanced scans. | Contrast? Kidney-function test? Fasting? |
| 3D Digital Mammography | Breast screening and diagnostic breast imaging. | Ask if ultrasound or specialist review is included. |
| Bone densitometer / BMD | Bone density and osteoporosis screening. | Ask package inclusion and report timing. |
| Ultrasound and color Doppler | Pregnancy, abdominal, vascular and organ assessment. | Fasting? Full bladder? Appointment slot? |
| Interventional radiology | Angiogram, angioplasty, balloon angioplasty, chemoembolization, hemodialysis and MR-guided ultrasound. | Ask admission, approval, consultant review and estimate. |
| Oncology diagnostics | Mammography, ABVS, PAP smear, PET-CT, CT, MRI. | Ask screening package, oncology review and report delivery. |
| Laboratory and transfusion medicine | Blood tests, transfusion-related support and diagnostic reports. | Ask fasting, sample timing and report collection method. |
Thumbay surgery, bariatric surgery and urology
| Area | Official service details | Patient action |
|---|---|---|
| Bariatric surgery | Multidisciplinary obesity care, laparoscopic sleeve gastrectomy and weight-loss surgery options. | Ask eligibility, dietitian review, pre-op tests, anesthesia, stay and follow-up. |
| General surgery | Anal fissure, hemorrhoids, fistula, colorectal surgery, trauma care, surgical emergencies, hernia, appendicitis and other surgical conditions. | Ask if day-care or admission, estimate, anesthesia and approval are required. |
| Urology | Reconstructive surgery, laparoscopic urology, varicocelectomy, PCNL, RIRS, laser lithotripsy, prostate/bladder/ureter surgeries and pediatric urology. | Carry urine test, ultrasound, CT or PSA reports if available. |
| Orthopedics | Arthroscopy, joint replacement, reconstruction, pediatric orthopedics, trauma care and spine surgery. | Ask if X-ray/MRI and physiotherapy are included or separate. |
| Robotic joint replacement | Official page describes robotic-assisted joint replacement for precision, minimally invasive approach, customized treatment and faster recovery. | Ask implant type, surgeon fee, insurance approval, admission and rehab plan. |
| Sports medicine | Pre-season assessment, performance optimization, injury prevention and rehabilitation. | Good for knee, ankle, wrist, hand, elbow, head injuries and sports cardiology concerns. |
Eye, dental, ENT, dermatology and aesthetics
| Department | Official service details | Ask before booking |
|---|---|---|
| Ophthalmology | Refractive surgery, neuro-ophthalmology, pediatric ophthalmology, ophtho-oncology, laser therapy, cataract surgery, glaucoma, diabetic eye clinic, dry eye and retinal conditions. | Ask if OCT, fundus photo, visual field, lens, laser or surgery package is separate. |
| LASIK & eye surgery | Listed as a dedicated Thumbay Institute of LASIK & Eye Surgery. | Ask pre-LASIK test, eligibility, both-eye price and follow-up. |
| Dental | Extractions, root canal, fillings, scaling/polishing, whitening, painless dentistry, dental X-rays and other procedures; complex has Thumbay Dental Hospital with 60 chairs. | Dental insurance varies. Ask if X-ray, crown, implant, aligners or follow-up is included. |
| ENT | ENT services are listed under Center for Otorhinolaryngology. | Ask if audiometry, endoscopy, surgery assessment or procedure is charged separately. |
| Dermatology | Dermatology and cosmetology care with multiple dermatology doctors listed. | Ask if laser, biopsy, peel, wart removal, injections or medicines are separate. |
| Aesthetics | Botox, dermal fillers, laser treatments, PRP, Hydrafacial MD, RF microneedling, body contouring and skin tightening are listed. | Ask doctor eligibility, package terms, number of sessions and aftercare. |
Thumbay University Hospital insurance and payment
The official insurance page says the hospital accepts major insurances and advises patients to confirm with their insurance provider that the specific plan covers services at Thumbay University Hospital, Al Jurf-Ajman.
Plans shown include Elite, Diamond, Gold, APN, Platinum, Silver, Bronze, Blue, Asasi, Daman Networks 1/2/5, MedNet, Neuron, Nextcare, Sukoon, NGI, FMC and others.
Ask if your exact card covers the selected doctor, department and visit type.
Ask if lab, imaging, pharmacy, surgery, maternity, dental or procedure approvals are separate.
- Carry Emirates ID and insurance card.
- Call your insurer or TPA before planned visits.
- Ask if GP referral or pre-approval is required.
- Ask if your network covers Al Jurf-Ajman specifically.
- Keep approval SMS/email, invoices, reports and claim forms.
- If rejected, ask for the rejection reason in writing.
If you do not have insurance or your provider is not listed, the official insurance page says the hospital team can provide an estimated cost for the requested service or treatment.
Parking and arrival tips at Thumbay Medicity Ajman
Thumbay University Hospital is inside Thumbay Medicity, a larger medical education and healthcare campus. The Medicity page mentions free parking and a public bus station at the campus.
| Arrival situation | Best action | Why it matters |
|---|---|---|
| Coming by car | Use “Thumbay University Hospital, Thumbay Medicity, Al Jurf, Ajman” in navigation. | It helps avoid choosing Thumbay Dental Hospital or another nearby campus facility. |
| Elderly, child, pregnant patient or pain | Use drop-off first. | Patient can start registration while another adult parks. |
| First appointment | Arrive early. | Registration, insurance eligibility and file opening can take time. |
| Package visit | Carry receipt or booking proof. | Packages may have specific inclusions, timing and eligibility rules. |
| Public transport | Check current Ajman bus/taxi route before leaving. | Campus access and route timing can change. |
| Parking rules | Follow campus signage and local parking signs. | Do not assume every nearby bay is free or available. |
Because Thumbay Medicity has several facilities, ask reception for the nearest entrance or correct building if the patient has limited mobility.
Government help, free options and patient support
Thumbay University Hospital is a private hospital. Free or reduced-cost care depends on insurance, package offers, official programmes, charity approval, emergency rules or eligibility. Do not assume universal free treatment.
| Need | Official / practical route | What to do |
|---|---|---|
| Emergency ambulance | UAE ambulance number 998 | Use for life-threatening medical emergencies. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, danger or fire emergencies. |
| Free second opinion | Thumbay Center for Surgery free second opinion consultation | Use for surgical decisions; ask if your case qualifies and what documents are needed. |
| Insurance or estimate help | Thumbay insurance department | Ask if your plan covers the exact doctor/service or request an estimated cost if uninsured. |
| Complaint about private facility in Ajman | MOHAP private health facility complaint service | Use for complaints about MOHAP-registered private health/pharmaceutical facilities in Northern Emirates, including Ajman. |
| Hospital grievance | Thumbay grievance form | Submit patient name, file number, registered phone, visit date, doctor name, department and description. |
| Feedback | OP, ER and inpatient feedback surveys | Use after your visit to share experience about booking, registration, doctors, lab, radiology and support services. |
Keep appointment proof, invoice, file number, doctor name, department, visit date, reports, prescriptions, insurance approval/rejection and the hospital response before submitting any grievance or official complaint.
Thumbay University Hospital Google Map
Use this map for orientation, then open live navigation before leaving. Select Thumbay University Hospital, not only “Thumbay Medicity,” if you want the hospital entrance.
Thumbay University Hospital video
This official-style video helps users visually understand the hospital and campus before visiting. Use it for orientation only; call the hospital for current appointment, fee, package and insurance confirmation.
Local insider tips before visiting
Confirm doctor timing, consultation fee, insurance and package terms before travelling.
Thumbay Medicity has multiple facilities. Confirm you need Thumbay University Hospital.
Labs, imaging and approvals are easier when more working-day time is left.
Ask written inclusions: room, epidural, newborn care, NICU/SCBU, C-section and extra stay.
Ask fasting, contrast, old reports, sample timing and report delivery method.
Save approval messages, invoices, reports and rejection reasons until billing closes.
FAQs about Thumbay University Hospital
Where is Thumbay University Hospital located?
Thumbay University Hospital is located at Thumbay Medicity, Al Jurf, Ajman, UAE. The contact page lists P.O. Box 4184, Thumbay Medicity, Al Jurf, Ajman.
What is the phone number for Thumbay University Hospital?
The main phone number is 600515555. Use it for appointments, emergency guidance, department transfer, insurance and package questions.
What are Thumbay University Hospital OPD hours?
The official contact page lists OPD hours as 9:00 AM to 10:00 PM. Doctor schedules can vary, so confirm the exact doctor timing before visiting.
Does Thumbay University Hospital have emergency service?
Yes. Emergency is listed as 24/7. For life-threatening symptoms in the UAE, call 998 for ambulance or go to the nearest emergency department.
How do I book an appointment at Thumbay University Hospital?
You can use the official appointment page or call 600515555. The hospital advises booking in advance to avoid last-minute inconvenience.
How much is consultation at Thumbay University Hospital?
The hospital does not publish one fixed consultation fee for every doctor and specialty. Call 600515555 and ask for the current cash fee, insurance co-pay and follow-up rule for your exact doctor.
What packages are available at Thumbay University Hospital?
Publicly listed packages include delivery advance booking, gastroenterology, urology, flu vaccination, SudoScan, heart health, arthritis, circumcision and LASIK packages. Prices and inclusions should be confirmed before paying.
What departments are available at Thumbay University Hospital?
Departments include emergency, cardiac sciences, bariatric surgery, dermatology, endocrinology, gastroenterology, imaging and radiology, internal medicine, lab and transfusion medicine, long-term care, nephrology, neurosciences, OB-GYN, oncology, ophthalmology, orthopedics, ENT, pediatrics, surgery, urology, dental, psychiatry, pulmonology, rheumatology, sports medicine and aesthetics.
Does Thumbay University Hospital accept insurance?
The official insurance page says the hospital accepts major insurances and lists accepted networks/plans. Coverage still depends on your exact card, plan, network, doctor, department and approval status.
Is there parking at Thumbay University Hospital?
The hospital is inside Thumbay Medicity, which lists free parking and a public bus station among campus facilities. Follow campus signs and confirm the correct hospital entrance if the patient has limited mobility.
Can I complain about Thumbay University Hospital service?
You can use the hospital grievance form or feedback surveys. For private health facility complaints in Ajman and other Northern Emirates, MOHAP provides an official complaint service for MOHAP-registered private health facilities and their staff.
What should I bring to Thumbay University Hospital?
Bring Emirates ID or passport, insurance card, previous reports, scans, prescriptions, allergy list, approval or referral papers if required, and a payment method for co-pay or uncovered services.
Final checklist before you go
- Confirm exact location: Thumbay University Hospital, Thumbay Medicity, Al Jurf, Ajman.
- Call 600515555 for doctor timing, fee, insurance and package confirmation.
- Carry Emirates ID/passport, insurance card, old reports and medicines list.
- Ask if lab, imaging, surgery, maternity or dental services need pre-approval.
- Use emergency care for severe symptoms; use 998 ambulance for life-threatening cases.
- Open live map and select the hospital, not the wrong Thumbay campus facility.