Madinat Zayed Hospital guide: appointments, emergency, departments, doctors and map
Madinat Zayed Hospital is a SEHA / Al Dhafra Hospitals facility serving Madinat Zayed and the wider Al Dhafra region of Abu Dhabi.
This guide is built for patients who need useful answers before travelling: phone number, appointment route, emergency care, doctors, departments, kidney care, mental health route, fees questions, parking, map and government support.
SEHA / Al Dhafra contact: 80050
Emergency ambulance: 998
Police emergency: 999
Fire / civil defence: 997
Madinat Zayed Hospital is a SEHA / Al Dhafra public hospital in the Al Dhafra region. Mediclinic Madinat Zayed is a different private clinic/medical centre in Abu Dhabi. Confirm the exact facility name before booking, using insurance or opening maps.
Madinat Zayed Hospital quick answer
| User question | Direct answer | Best next step |
|---|---|---|
| What is Madinat Zayed Hospital? | A public SEHA hospital within Al Dhafra Hospitals, serving Madinat Zayed and nearby Al Dhafra communities. | Call 80050 and say “Madinat Zayed Hospital, Al Dhafra.” |
| What is the phone number? | SEHA / Al Dhafra official contact is 80050. | Use it for appointments, doctor availability, facility routing and general enquiries. |
| Where is it? | Madinat Zayed, Al Dhafra Region, Abu Dhabi. | Open live navigation before leaving because Al Dhafra distances are long. |
| How do I book an appointment? | Use SEHA app / SEHA doctor page where available, or call 80050. | Ask for facility, specialty, doctor, date, documents and eligibility/payment route. |
| Does it have emergency care? | Madinat Zayed Hospital is referenced by SEHA for emergency department and 24/7 cardiology emergency capability. | For life-threatening symptoms, call 998 ambulance. |
| Is it free? | Not automatically for everyone. Coverage depends on UAE public eligibility, Thiqa, insurance, emergency rules or approved programme. | Confirm eligibility and documents before planned care. |
Madinat Zayed Hospital contact number and address
| Detail | Information | How to use it |
|---|---|---|
| Hospital name | Madinat Zayed Hospital | Use this exact name when calling SEHA, booking or searching maps. |
| Network | Al Dhafra Hospitals, SEHA / PureHealth | Useful when insurance or government services ask for operator/network. |
| Address area | Madinat Zayed, Al Dhafra Region, Abu Dhabi | Use full area wording, not only “Madinat Zayed,” to avoid Abu Dhabi city confusion. |
| SEHA / Al Dhafra contact | 80050 | Best first number for appointment, doctor, department and facility routing. |
| AlDhafraContact@seha.ae | Use for non-urgent written enquiries, formal follow-up and documents. | |
| Emergency | 998 ambulance in UAE | Use for life-threatening symptoms, major injury or sudden severe illness. |
| SEHA Find Doctor | Official SEHA doctors page | Filter by facility and specialty, then call 80050 to confirm timing. |
| SEHA app | SEHA mobile app | Useful for appointments, medical records, lab/radiology results and payments. |
Madinat Zayed Hospital opening hours: what to confirm
SEHA’s location listing shows Al Dhafra Hospitals working hours as Monday–Friday, 8 AM–5 PM.
Emergency care is different from routine OPD timing. Use 998 for serious emergencies.
SEHA has referenced 24/7 cardiology services at Madinat Zayed Hospital for life-threatening cardiac cases.
Do not assume every specialist clinic is open because the hospital provides emergency services. For routine OPD, call 80050 and confirm the exact clinic, doctor and slot before travelling.
How to book a Madinat Zayed Hospital appointment
- Decide whether you need routine OPD, emergency, follow-up, dialysis/kidney care, maternity, pediatrics, mental health, lab/radiology or surgery.
- Call 80050 and say: “Madinat Zayed Hospital, Al Dhafra.”
- Ask for the correct facility because Al Dhafra Hospitals also includes Ghayathi, Marfa, Sila, Liwa, Dalma and other clinics.
- Ask for the specialty and doctor availability.
- Confirm whether the visit is new appointment, follow-up, referral or emergency.
- Ask what documents are required: Emirates ID, insurance/Thiqa, referral, prior reports and medication list.
- Ask about fee/coverage before planned care.
- Use SEHA app or SEHA doctor page if you want to check doctors, records or results.
- For life-threatening symptoms, call 998 ambulance instead of waiting for appointment booking.
“I need an appointment at Madinat Zayed Hospital in Al Dhafra. Please confirm the specialty, doctor name, date, timing, eligibility or insurance route, documents needed, whether referral is required, and where to park or enter.”
Madinat Zayed Hospital fees, insurance and payment questions
Madinat Zayed Hospital is part of SEHA’s public healthcare network, but that does not mean every service is automatically free for every person.
| Patient type / cost area | What matters | Ask this before planned care |
|---|---|---|
| UAE Nationals / eligible Thiqa members | Thiqa eligibility, network rules, referral needs and service coverage. | “Is this service covered under my eligibility at Madinat Zayed Hospital?” |
| Residents with insurance | Insurance network, approval, co-pay, referral and plan category. | “Is my plan accepted for this specialty and does it need approval?” |
| Emergency care | Emergency triage, stabilisation, tests, admission, transfer and billing route. | “After the patient is stable, who explains eligibility, insurance and charges?” |
| Specialist OPD | Doctor level, appointment type, referral status, insurance or public eligibility. | “Is this a specialist appointment, and is referral required?” |
| Lab/radiology | Doctor order, approval, fasting, contrast, report timing and insurance. | “Is this test approved, and when will results be available?” |
| Surgery/admission | Clinical need, bed availability, consent, approval, discharge plan and follow-up. | “What documents and approvals are needed before admission?” |
| Kidney care | In-patient haemodialysis/haemodiafiltration support, nephrology plan and eligibility. | “Is this dialysis support inpatient only, and what referral/approval is needed?” |
No single public fixed consultation fee is available for every patient, specialty and coverage route. For user trust, confirm current eligibility, fee, co-pay or approval through 80050 before planned visits.
Madinat Zayed Hospital doctors and schedule guidance
Doctor names and availability can change. The safest official route is to use the SEHA doctors page, filter by facility and specialty, then call 80050 before travelling.
| What users search | Best official route | Important question |
|---|---|---|
| Madinat Zayed Hospital doctors | SEHA doctor search / SEHA app | “Is this doctor available at Madinat Zayed Hospital or another Al Dhafra facility?” |
| Cardiology doctor | Filter by cardiology and facility | “Is this routine cardiology or emergency chest-pain pathway?” |
| OB-GYN doctor | Filter by Obstetrics & Gynecology | “Is this antenatal, delivery, high-risk pregnancy or gynecology visit?” |
| Pediatric doctor | Filter by Pediatrics / Neonatology | “Is the child safe for OPD or should we go to emergency?” |
| Surgery doctor | Filter by Surgery / specialty | “Is imaging, approval, admission or referral needed before review?” |
| Psychiatry / mental health | SAKINA / SEHA mental health route | “Is the appointment at Madinat Zayed Hospital or another Sakina facility?” |
| Kidney specialist | SEHA Kidney Care / nephrology route | “Is this inpatient dialysis support or outpatient nephrology appointment?” |
When the call centre gives a doctor name, ask them to repeat the facility, date, time and department. In Al Dhafra, choosing the wrong branch can cost a long drive.
Madinat Zayed Hospital departments and services
SEHA describes Al Dhafra Hospitals as providing inpatient and outpatient care across many specialties, with key services including internal medicine, cardiology, endocrinology, diabetes, mental health, nutrition, pediatrics, obstetrics, gynecology, general surgery, anesthesia, pharmacy, laboratory and diagnostic radiology.
| Care group | Services to ask for | Useful for |
|---|---|---|
| Emergency and acute care | Emergency department, acute care, critical assessment, stabilisation and transfer if required. | Serious symptoms, injuries, sudden severe illness and urgent assessment. |
| Heart and medicine | Cardiology, internal medicine, endocrinology, diabetes care and general medicine. | Chest pain, BP, diabetes, thyroid, chronic disease and medical follow-up. |
| Women and children | Obstetrics, gynecology, pediatrics and neonatology-related care where available. | Pregnancy, delivery route, child fever, child checkups and newborn concerns. |
| Surgery and anesthesia | General surgery, anesthesia, pre-op assessment and inpatient care. | Abdominal surgery, wound care, procedures and emergency surgical review. |
| Diagnostics | Laboratory, pharmacy and diagnostic radiology. | Blood tests, imaging, reports, medicines and specialist decisions. |
| Mental health | Psychiatry / psychology route through SEHA and SAKINA network. | Anxiety, depression, severe mental health concerns and specialist referral. |
| Kidney care | SEHA Kidney Care inside Madinat Zayed Hospital for inpatient dialysis support. | Hospitalised patients needing haemodialysis or haemodiafiltration. |
Which department should you choose at Madinat Zayed Hospital?
| Your problem | Start here | Action before travelling |
|---|---|---|
| Severe chest pain, sweating, fainting, breathing difficulty | Emergency first | Call 998 ambulance or go to emergency immediately. |
| Stable heart symptoms, BP, palpitations | Cardiology / internal medicine | Ask if ECG, blood tests, echo or urgent referral may be needed. |
| Diabetes, thyroid, chronic illness, BP follow-up | Internal medicine / endocrinology / diabetes care | Carry medicines, glucose/BP readings and previous reports. |
| Pregnancy, delivery, pelvic pain, gynecology issue | Obstetrics & gynecology | Ask if ultrasound, fetal monitoring, referral or delivery pathway is needed. |
| Child fever, child vomiting, asthma, newborn concern | Pediatrics / emergency if severe | Carry vaccination card, medicines and fever chart. |
| Abdominal pain, wound, suspected surgical problem | Emergency or surgery | Ask if imaging, fasting, admission or transfer may be needed. |
| Kidney failure or inpatient dialysis need | SEHA Kidney Care / nephrology route | Ask whether patient needs inpatient dialysis support and referral. |
| Anxiety, depression, severe distress, mental health crisis | SAKINA / psychiatry route | Call the mental health support route; emergency if there is immediate danger. |
| Lab test, scan, report follow-up | Laboratory / diagnostic radiology | Ask if doctor order, fasting or prior approval is required. |
Madinat Zayed Hospital emergency and cardiac care
For life-threatening symptoms anywhere in the UAE, call 998 for ambulance, 999 for police or 997 for fire/civil defence. Do not wait for a routine appointment if symptoms are severe.
Madinat Zayed Hospital is referenced by SEHA for emergency department care and critical cardiac response.
SEHA has described 24/7 cardiology services at MZH for life-threatening cardiac emergencies.
Emergency patients are usually prioritised by severity, not by arrival order.
Go emergency now for these red flags
- Chest pain, chest pressure, sweating or suspected heart attack.
- Stroke symptoms: face droop, arm weakness, speech trouble, sudden confusion.
- Unconsciousness, seizure, severe breathing difficulty or severe allergic reaction.
- Major injury, heavy bleeding, serious burns or severe abdominal pain.
- Very sick child, newborn breathing problem or dehydration signs.
- Severe mental health crisis or immediate risk of harm.
SEHA Kidney Care at Madinat Zayed Hospital
SEHA Kidney Care lists a Madinat Zayed unit located within Madinat Zayed Hospital. It provides specialised in-patient haemodialysis and haemodiafiltration for hospitalised patients needing critical renal support.
| Kidney care detail | Public information | Patient action |
|---|---|---|
| Unit | SEHA Kidney Care – Madinat Zayed | Ask whether the patient needs inpatient dialysis or outpatient nephrology route. |
| Location | Located within Madinat Zayed Hospital | Use the hospital map and ask reception for kidney care unit direction. |
| Services | In-patient haemodialysis and haemodiafiltration | Bring nephrology history, dialysis records, medicines and latest lab results. |
| Phone | 80050 and 02 711 7407 listed for SEHA Kidney Care Madinat Zayed | Call before travelling for timing, referral and patient preparation. |
| Hours shown | Monday–Saturday, 6:00 AM–11:00 PM | Confirm current timing before visit because dialysis scheduling is controlled. |
Mental health and SAKINA support route
SAKINA is SEHA’s integrated mental health network. Public SAKINA facility listings include Madinat Zayed Hospital with 24-hour work hours and a separate SAKINA patient support number.
Use SAKINA / SEHA route for psychiatry, psychology or mental health support.
SAKINA facility pages list patient support number 800968.
If there is immediate risk to life or safety, use emergency services first.
“Is my appointment at Madinat Zayed Hospital or another SAKINA facility? Do I need a referral, Emirates ID, insurance/eligibility confirmation, or previous reports?”
Official quality metrics users may want to know
SEHA publishes quality and waiting-time indicators. These are not a personal guarantee for your visit, but they help users understand the facility’s official reporting context.
| Metric shown in official quality page | Madinat Zayed Hospital value shown | Plain-English meaning |
|---|---|---|
| Hospital wait time from registration to seeing a doctor | 93.97% within the target shown | Most reported cases met the stated wait-time target. |
| First available new consultant/specialist hospital appointment | 99.74% within 10 working days | Reported access for new specialist appointments was strong in the shown period. |
| Emergency/urgent care door-to-doctor time | 98.34% within 60 minutes | Reported emergency/urgent care doctor access met the target for most patients. |
| 24-hour re-attendance after ED/urgent care discharge | 0.97% | Lower is better; this tracks returns for the same complaint. |
| Left without being seen by emergency doctor | 1.17% | Lower is better; this tracks patients leaving before assessment. |
Quality metrics are system-level indicators, not a promise for one visit. Emergency severity, clinic load, doctor availability, referrals and tests can still affect your actual waiting time.
Al Dhafra Hospitals network: choose the right facility
Al Dhafra Hospitals manages multiple hospitals, centres and clinics. This matters because patients may be sent to the wrong location if they only say “Al Dhafra hospital” or “Madinat Zayed.”
| Facility / route | When it may matter | Booking tip |
|---|---|---|
| Madinat Zayed Hospital | Main search intent for this article; public hospital in Madinat Zayed. | Say the full name and area when calling 80050. |
| Ghayathi Hospital | Patients closer to Ghayathi or western Al Dhafra routes. | Ask whether your service is better at Ghayathi or MZH. |
| Marfa Hospital | Patients near Mirfa/Al Marfa area. | Confirm facility if travelling from coastal side. |
| Sila Hospital | Patients near Sila / far western area. | Ask if referral to MZH is required for specialist care. |
| Liwa Hospital | Patients from Liwa and nearby areas. | Ask whether local care is enough or MZH referral is needed. |
| Dalma Hospital | Island/community care route. | Confirm transport/referral instructions if higher-level care is needed. |
| Al Dhafra Family Medicine Center / other clinics | Primary care, family medicine, referral and non-emergency route. | Ask whether you need clinic first or hospital appointment directly. |
Parking and arrival tips for Madinat Zayed Hospital
Official SEHA pages do not publish one detailed parking-fee rule for every visitor. Plan the visit like a regional hospital trip: confirm parking, entrance and arrival time before leaving.
| Situation | Best action | Why it helps |
|---|---|---|
| First-time visitor | Open live map and call 80050 if unsure. | Madinat Zayed is far from Abu Dhabi city; wrong routing wastes serious time. |
| Patient is elderly, pregnant, child or in pain | Use drop-off first near the entrance. | The patient can start registration while another adult parks. |
| Emergency case | Use emergency entrance / ambulance route. | Do not waste time searching regular parking for severe symptoms. |
| OPD appointment | Arrive early with documents. | Registration, eligibility and doctor routing can add time. |
| Radiology/lab same day | Choose earlier appointment where possible. | Approval, testing and report processing can take longer later in the day. |
| Coming from Abu Dhabi city / Ruwais / Liwa | Check distance, fuel, traffic and return time. | Al Dhafra travel can be long, especially with follow-up or tests. |
“Where should patients park today, which entrance should I use for OPD/emergency, and is there a drop-off point for elderly or disabled patients?”
Government benefits, Thiqa and official help
Because Madinat Zayed Hospital is part of SEHA’s public network, government eligibility and official Abu Dhabi routes matter more here than on many private-hospital pages.
| Need | Official route | What patients should do |
|---|---|---|
| Emergency ambulance | UAE emergency number 998 | Use for life-threatening medical emergencies anywhere in the UAE. |
| Police / fire | 999 police, 997 fire/civil defence | Use for accidents, danger, fire or civil defence emergencies. |
| Thiqa coverage | Thiqa eligibility route | Eligible UAE Nationals/similar-status members should confirm network coverage and service rules. |
| Non-UAE residents | Insurance / Abu Dhabi approved plan | Confirm insurance, referral and approval before planned specialist care. |
| Medical complaint | Department of Health Abu Dhabi medical error complaint route | First ask hospital patient relations; then keep documents if filing official complaint. |
| Insurance complaint | Department of Health Abu Dhabi insurance complaint route | Keep rejection letter, Emirates ID, policy/card, supporting documents and complaint reference. |
| DoH contact | 800555 | Use for Abu Dhabi health regulator enquiries and complaint direction. |
| SEHA appointment/support | 80050 | Use for SEHA facilities in Abu Dhabi, Al Ain and Al Dhafra. |
Carry Emirates ID, insurance/Thiqa card, referral if required, appointment proof, reports, prescriptions, discharge papers, invoices, approval/rejection messages and a clear timeline of what happened.
Madinat Zayed Hospital Google Map
Use this map for orientation, then open live navigation before leaving. Regional travel time can change by route, traffic and weather.
Local insider tips before visiting Madinat Zayed Hospital
Say “Madinat Zayed Hospital, Al Dhafra” when calling. Do not just say “Madinat Zayed.”
Do not confuse SEHA Madinat Zayed Hospital with Mediclinic Madinat Zayed.
Ask if your Thiqa, insurance or public eligibility covers the exact service.
If lab, radiology or approvals may be needed, earlier appointments are easier.
Al Dhafra distances are long. Check fuel, route, weather and return timing.
Old reports, scans, medicines and discharge summaries can prevent repeat work.
FAQs about Madinat Zayed Hospital
Where is Madinat Zayed Hospital located?
Madinat Zayed Hospital is located in Madinat Zayed, Al Dhafra Region, Abu Dhabi, United Arab Emirates.
What is the phone number for Madinat Zayed Hospital?
The official SEHA / Al Dhafra contact number to use for Madinat Zayed Hospital appointments and enquiries is 80050.
How do I book an appointment at Madinat Zayed Hospital?
Call 80050, use the SEHA app, or use the SEHA doctor page where available. Confirm the facility, specialty, doctor, date, eligibility and documents before travelling.
Is Madinat Zayed Hospital open 24 hours?
Emergency and critical-care routes differ from routine OPD timing. SEHA has referenced 24/7 cardiology services at Madinat Zayed Hospital, while general Al Dhafra listing hours should be confirmed by calling 80050 before routine visits.
Does Madinat Zayed Hospital have emergency services?
Yes. Madinat Zayed Hospital is referenced by SEHA in emergency and cardiac care context. For life-threatening emergencies, call 998 ambulance immediately.
Which departments are available at Madinat Zayed Hospital?
Al Dhafra Hospitals provide inpatient and outpatient services across specialties such as internal medicine, cardiology, endocrinology, diabetes, mental health, nutrition, pediatrics, obstetrics, gynecology, general surgery, anesthesia, pharmacy, laboratory and diagnostic radiology.
How can I find Madinat Zayed Hospital doctors?
Use the official SEHA doctors page or SEHA app, filter by facility and specialty, then call 80050 to confirm the doctor’s current schedule and appointment availability.
Does Madinat Zayed Hospital provide kidney care?
SEHA Kidney Care lists a Madinat Zayed unit inside Madinat Zayed Hospital that provides specialised in-patient haemodialysis and haemodiafiltration for hospitalised patients needing renal support.
Is Madinat Zayed Hospital free for patients?
Not automatically for everyone. Coverage depends on UAE public eligibility, Thiqa, insurance plan, emergency rules, referral status or approved programme. Confirm before planned care.
Is parking available at Madinat Zayed Hospital?
A fixed public parking rule is not published on the official pages. Call 80050 before visiting and ask for current patient parking, drop-off point and the correct entrance.
Final checklist before you go
- Call 80050 and confirm “Madinat Zayed Hospital, Al Dhafra.”
- Confirm doctor, specialty, appointment date and facility.
- Ask whether referral, Thiqa, insurance approval or documents are required.
- Carry Emirates ID, insurance/Thiqa card, reports, medicines and referral papers.
- Use 998 ambulance for serious emergency symptoms.
- Open live map and plan Al Dhafra travel time before leaving.